Plusnet

Plusnet Outage Report in Dunston, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dunston, Gateshead, England 04/25/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Durham, Sunderland, Cramlington and South Shields.

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City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @jonie1303 Hi there, I'm sorry to hear you weren't able to access the offer showing on your account. If you're having the same issue while using a desktop or laptop, please call us on 0800 013 2632 and our Customer Options Team can look at placing this order for you. -Tony Plusnet Sheffield

  • pjvenda peter (@pjvenda) reported

    @RegGBlinker Sometimes creds are easy to guess across accounts (which is not a big issue). Sometimes you might be able to life them off the ISP router. Sometimes people on forums will be able to help. I could help with this for BT/Plusnet, not for sky I'm afraid.

  • Toastteeth Co-ho-hody🎄 (@Toastteeth) reported

    @NicholasVitti2 @Plusnet Looks like we have some kind of external issue. Happened a couple of months back too 🙃

  • helloitskelly_ Kelly (@helloitskelly_) reported

    @Plusnet hey, we can't connect to the Internet even though everything is saying our connection is fine, please could you help? Have DMd username details

  • brithetornado Brian Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@brithetornado) reported

    @Plusnet Hi, my internet connection keeps going off and on constantly every few minutes and has been like this for a couple of days now, can you check from your end if there is a problem please?

  • Punny_guy2022 James (@Punny_guy2022) reported

    @Plusnet I’d like to cancel my sim only contract please

  • josh168scfc Josh austin (@josh168scfc) reported

    @Plusnet My first resolution is to leave Plusnet. Probably the worst service provider in the whole of the United Kingdom. Abysmal customer service, awful customer service.

  • brianwhelton Brian Whelton (@brianwhelton) reported

    @RegGBlinker I kept the TV, move my internet to Plusnet, I have a business account with them & I have to say, the few times I've had issues, their customer services were great, straight through to someone with tech knowledge who just fixed it. Not sure if their domestic offering is the same

  • ryanfitz9520 Ryan Fitz (@ryanfitz9520) reported

    @Plusnet been having problems for days with connection issues, what's going on??

  • michaelweedon Michael Weedon (@michaelweedon) reported

    @Plusnet It's just that "as soon as possible" in @plusnet terms is at least twelve days after the problem was reported, right?