Plusnet Outage Report in Dunston, Gateshead, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dunston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Dunston, Gateshead, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Sunderland, Cramlington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Durham |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dunston, England
Latest outage, problems and issue reports in Dunston and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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DanPax
(@DanPax1) reported
@Plusnet @plusnethelp Hey plusnet, I can't be the only one with bad Internet for the last 6 hours...I've missed important work because of it.
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🦋 Sara 🐬
(@sarasworking) reported
@Plusnet Thank you. I think it would have helped if your customer service centre informed customers there was a widespread outage before cutting the line off. Wonder if there will be any compensation for loss of service considering many of us are still working from home?
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Joe Orme
(@Dr_J_Orme) reported
@Plusnet @bmc875 "For approximately 9 hours a massive number of geographically disparate customers were completely unable to connect to their broadband services. During this period we didn't acknowledge the issue and our service status was not updated. Eventually we sorted it. Not sorry." FTFY
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Joe Lampard
(@JoeLampard2) reported
If you're looking for a new internet service provider and regularly use e-mail then please under no circumstances consider moving to #Plusnet, their browser mail client is not fit for purpose and I wouldn't wish it on anyone. @Plusnet
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Tania
(@taniacarlow) reported
@Plusnet The issues are Plusnet’s not mine. Have DM’d you.
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Plusnet
(@Plusnet) reported
@james62907862 Hi James, I'm sorry that your broadband is still down and for the inconvenience caused. Please send us your account username over on a direct message and we will look into this. Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@adamramadan Hi Adam, For a short time this morning a small number of customers were experiencing problems connecting to their broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. Regards, Emily Plusnet Leeds 🌞
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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I'm the messenger. Fire away!
(@bmc875) reported
Interwebby been down all morning. Had to call in the heavy mob. #Plusnet Got there eventually. Nothing I had done.
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Plusnet
(@Plusnet) reported
@sarasworking Thank you for your feedback. I will pass this on and I'm sorry for the inconvenience caused. We are not able to compensate for the loss of service, apologies that this is the case. Regards, Emily Plusnet Leeds 🌞