Plusnet

Plusnet Outage Report in Dunston, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dunston, Gateshead, England 02/08/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • patiki02 Chris patiki (@patiki02) reported

    @Plusnet I'm paying for the top broadband you offer, yet I'm only getting a measly 8mb speed. This is no good to me, I've been a customer many years, so will be leaving unless you can do something about it.

  • westhampete West Ham Pete (@westhampete) reported

    @Plusnet please can you help. My Mbps speed has been dropping down to 2.0 mbps and disappearing completely before coming back to normal speed repeatedly for a couple of days now.

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @Plusnet Yo31 8jp - spoken to plusnet mobile and ee, no ETA - the tower has been down for nearly a month

  • capod30 caroline (@capod30) reported

    @Plusnet Do we know yet that @OpenreachHelp are coming to fix our internet? Do we need to be in for it? 🤞

  • Reco_shop Reco (@Reco_shop) reported

    @Plusnet Hi, can someone look into this urgently for me? Our domain has been incorrectly flagged as spam. We are sending important transactional emails to our customers and they are being rejected by your system. Our customer are getting frustrated but we can't contact them to help!

  • BearlyAwakeLion Steve (@BearlyAwakeLion) reported

    @talkSPORT “Breaking news: Around Yorkshire PlusNet internet access has gone down. Everyone’s been Googling Jesse Marsch! Who is he?!” That’s relegation sorted then (Bob Bradley part 2)

  • capnhex Mark Hyde (@capnhex) reported

    @Plusnet @OpenreachHelp Placed order with PlusNet 17th Jan. Had 3/4 visits from openreach all of whom found fault outside the property. Still waiting on someone to fix fault. No info from openreach since 7th Feb. No broadband since 17th Feb. OR0000014344304 Plusnet:221537689

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet the email from you states "Delivery normally takes 1-2 days from notice of dispatch" no mention of 3 to 5 working days... we are all used to Amazon next day delivery so 3-5 "working days" is poor...

  • LindaCorney4 Linda Corney (@LindaCorney4) reported

    @Plusnet I'm unable to send messages and call anyone. Bill paid anyone can help. Getting a new sim

  • roskaria cal ⚢ (@roskaria) reported

    @Plusnet omg hello i was only joking help 😭😭