Plusnet

Plusnet Outage Report in Dunston, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dunston, Gateshead, England 12/30/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkAWigmore Mark Wigmore (@MarkAWigmore) reported

    @EE The last I heard from Plusnet was, "Thanks for getting back to us Mark, our network doesn't actually support WiFi calling, however that is something we're hoping to introduce in the future."

  • BarracudaSwer Pissed off ********** (@BarracudaSwer) reported

    There's phone companies that have no phone signal in areas in Devon. Plusnet was so bad in Devon. I remember that nightmare. You can stand in the high street and have no signal

  • matsulimusic Matsuli Music (@matsulimusic) reported

    @Plusnet Just had a new router sent out and still got a solid orange. Waiting for your tech support. Hope they don’t send another router instead of fixing the issue. Grrrr

  • TonyJohnOShea Tony O'Shea (@TonyJohnOShea) reported

    @Plusnet I’m back to really slow speeds again - 1.6Mbps. Is there something inherently wrong with my line. Sent a DM yesterday, but so far no response. Thanks.

  • Simon_dttia Simon (@Simon_dttia) reported

    @Plusnet #poorcustomerservice shockingly poor customer service from plusnet followed by rude customer service from your call centre.

  • MarkAWigmore Mark Wigmore (@MarkAWigmore) reported

    @EE I'm actually a Plusnet customer and we've been down this route before. It doesn't work. I don't think it worked even when I was an EE customer. In any case, what's the point if I'm out of WiFi range, in the garden perhaps? Back to square one!

  • Plusnet Plusnet (@Plusnet) reported

    @DerekFortune13 Hi Derek, I'm really sorry about the issues with your phone. Is it a land line or a mobile service you're having problems with? Please get back to me with your number too and I'll make sure we're doing all that we can to help out. Adam - Plusnet Sheffield

  • DerekFortune13 Derek Fortune (@DerekFortune13) reported

    @Plusnet my phone is dead no service

  • Ian66232919 corby (@Ian66232919) reported

    @Avillafan @virginmedia My dad has got plusnet and to be honest when ever I have had to deal with them on his behalf it’s been easy and quick. He’s also never ever had any service problems. He’s never complained to me about going off line in about 4/5 years

  • datbloodywoman thatbloodywomanreads (@datbloodywoman) reported

    @Plusnet Hey 👋 I’ve recently moved home and the previous owner had Wi-Fi with you. Her account closes tomorrow (19th) and she has left the router behind. Is there an easy way for me to continue the service or do I have to sign up from scratch as a new customer?