Plusnet outages and service status in Dunston, England

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunston, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, East Boldon, and South Shields.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	3 days ago
East Boldon	E-mail	1 month ago
Newcastle upon Tyne	E-mail	1 month ago
Newcastle upon Tyne	Wi-fi	2 months ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

• 
  Philip 👌🏼 (@fredspoon) reported 29 seconds ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 6 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Lynn Dixon (@mouse5555) reported 14 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  John Adams (@Johnad25) reported 24 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  stevegaish (@stevegaish) reported 27 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Lizzy Robinson (@Lizzyr59) reported 34 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Outdoorsey (@2012neil2012) reported 37 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  Block & Bottle (@BlocknBottle) reported 43 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  John Adams (@Johnad25) reported 50 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aled Roberts (@aledrob) reported 5 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  Jason F (@jasonFr54781642) reported 6 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  KewCogs (@KewCogs) reported 9 minutes ago

  @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

• 
  BigBadLlama (@bigbadllama) reported 12 minutes ago

  @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm

• 
  Critic No1 (@CriticNo1) reported 12 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  Rob Shelley (@ITVRobShelley) reported 14 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported 18 minutes ago

  @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 18 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  Stephen B (@Stephen40141780) reported 19 minutes ago

  @Plusnet I’ve just taken personal broadband with you. I do not wish to financially support BT Group’s documented support for Migrant Help/refugees. Please explain what contractual provision prevents me terminating without an early termination charge, and cite the specific clause.

• 
  Leon (@LeonDeroe) reported 20 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?