Plusnet

Plusnet Outage Report in Dunston, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dunston, Gateshead, England 03/01/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cursormundi Brian McMahon (@cursormundi) reported

    Outages around Hemel Hempstead affecting @Plusnet ISP service for the last 24hrs.

  • Mr_Grumpy_Bear Grumpy Bear (@Mr_Grumpy_Bear) reported

    @Plusnet Thanks, have done so. The service has got even worse since. It's dropped out 6 times in the last two hours.

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet The connection is very poor and we're having to use our mobile data most of the time. There is definitely something wrong

  • Craigfox27Fox Sheridans Sox (@Craigfox27Fox) reported

    @SkyHelpTeam hi....is there a broadband issue! All weekend it's been off on and losing sky q! super fast it certainly isn't and I honestly cant be doing with turning everything off just to get what I pay for! never had this issue with @Plusnet chaps help. S44

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet The connection is very poor on all phones and tablets. We are constantly using our mobile data. How can you say there's no issues for 2 weeks when you said there was an issue in my area.

  • kafkatopia Ted Kaczmarek (@kafkatopia) reported

    @plusnet ignoring obligations to customer = corporate policy. How are they in business ?

  • JustinCampbellP Justin Campbell-Platt (@JustinCampbellP) reported

    @Plusnet here to inform you that your web servers are down. Cannot access webmail. Please inform when back up.

  • Plusnet Plusnet (@Plusnet) reported

    @scottgriffin198 Hi there Scott! We're not aware of any issues in your area, and your connection looks to have been stable for over two weeks, minus a couple of resets you've done yourself. Are you experiencing these issues over a wired connection or just wirelessly? Jess - Plusnet Leeds

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @Plusnet How helpful of you wouldn’t be that the service is poor?

  • Plusnet Plusnet (@Plusnet) reported

    @garypaluk That's not a problem Gary, simply answer it as though there is no issue with your phone; it will move you on to the broadband questions. -Tony Plusnet Sheffield