Plusnet

Plusnet Outage Report in Dunston, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dunston, Gateshead, England 02/11/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • oasis2378 Parrot Man (@oasis2378) reported

    @emjemjemx @Plusnet it’s a real pain it went down christmas eve

  • SkycladFox David Ellery (@SkycladFox) reported

    @Plusnet broadband is frustratingly slow, today. Lots and lots of buffering.

  • stolen_name Adie B. (@stolen_name) reported

    @Plusnet You have never been more wrong.

  • oasis2378 Parrot Man (@oasis2378) reported

    @Plusnet my broadband is down 😕

  • timmybanana Tim Wright (@timmybanana) reported

    @ClarkQuadGirls @Plusnet Both arranged by Plusnet. This has been going on for months. Last contact over a month ago when they agreed ro register a complaint. No further contact from them, breaching both timescale for resolution and also failure to acknowledge the complaint. But I can't break contract????

  • timowen001 Tim Owen (@timowen001) reported

    @x_elx @Plusnet Just awful terrestrial for us then.

  • zooloopenguin22 Zoe Povey (@zooloopenguin22) reported

    @Plusnet plusnet. Half the time our Internet is slow or choppy. And today..of all days when we're stuck at home. We have had no Internet for 3 and half hours. And your help advise...turn it off and on again 😑 unacceptable!!

  • JD402146 Jacqueline (@JD402146) reported

    @Plusnet internet has been down since 9.30 this morning. This is after a 12 hour outage on 22nd December. When is this going to be sorted?

  • XxChantoixX 💜 𝒞𝒽𝒶𝓃 💜 (@XxChantoixX) reported

    Why is my internet down again which worse because it’s Christmas @plusnet

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet The new phone line is being installed now. Please can you cancel the call divert immediately before you close for Christmas. Thanks