Plusnet

Plusnet Outage Report in Dunston, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dunston, Gateshead, England 01/19/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Elithriss Elithris (@Elithriss) reported

    Why WiFi bad Please @Plusnet work for one day I'm begging you

  • scoottadams Scott (@scoottadams) reported

    @emma_j2504 @Plusnet Well I see the problem you have here. Vodafone is involved...

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @AlanMartindale1 @Plusnet I can't get online at all. Any problems Plusnet or should I look at my equipment?

  • strummer2002 mrchumleywarner (@strummer2002) reported

    @Plusnet no access to Internet NE158HX are there system problems

  • Jaq100 Jaq💙 (@Jaq100) reported

    Im being harassed from @Plusnet. I cancelled in Nov. Any advice please anyone. They are ringing everyday and it is stressing me beyond belief 😫. They say they can't cancel my account as I can't rem username and password

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @AlanMartindale1 @Plusnet (I mean it would pass the time while the internet's down wouldn't it)

  • CassandraMcBir1 Cassandra McBirney (@CassandraMcBir1) reported

    @plusnethelp Had no broadband connection for over an hour now in Manchester M16 8FF. Other people on BT and PlusNet in the area also have the same issue. Any idea of when the issue is likely to be fixed?

  • StuartSargent88 Stuart Sargent (@StuartSargent88) reported

    @Plusnet hello please help with my broadband. Advised at order 5-7 days to connect now being told end of month! Home worker please help!

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    Internet crawling like a sloth, pages loading so slowly I despair. Come on @Plusnet this is the third day of dismal perforce in DORSET No mention of problems on the internet sites, so what is happening?