Plusnet

Plusnet Outage Report in Walker Gate, Newcastle upon Tyne, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Walker Gate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Walker Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Walker Gate, Newcastle upon Tyne, England 02/11/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Walker Gate, Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Walker Gate, England

Latest outage, problems and issue reports in Walker Gate and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Thordale Frances Taylor (@Thordale) reported

    @Plusnet Nope - rejects my password each time. Seriously fed up. This is a terrible moment in my life. My mother is dying. I need my email up and running. Please sort it.

  • skyhookfiddler Martin Harwood (@skyhookfiddler) reported

    @Plusnet @KevRJones “Alexa - show me an example of terrible customer service”

  • AndyRead78 Andrew (@AndyRead78) reported

    @samyidcharteris @virginmedia @plusnet I can’t recommend. Currently day 4 of no email no poor communication regarding what the issue is

  • _JamieMcIntyre Jamie McIntyre (@_JamieMcIntyre) reported

    @jdmc_alli1 @Plusnet Have a look on the Plusnet community forum - far more help from fellow customers than the vacuous & complacent official 'updates'

  • TheHairyGSL Rod Glen 💙 (@TheHairyGSL) reported

    @johnlewishelp @VivRivis Not working again. Started working yesterday evening. Stopped working again this afternoon. Both you lot and Plusnet are obviously incompetent!

  • drc1947 David (@drc1947) reported

    @guyjpitchford @Plusnet Is it a legacy users problem ? Mu ic24 account still isn't working

  • Arta_Crossman Arta (@Arta_Crossman) reported

    @Plusnet Hi, This issue has still not been dealt with. The account holder rang earlier and was told he would be rang back within 10 minutes but he has not.

  • madashington Mark Atkinson #StillWearAMask (@madashington) reported

    @Plusnet hello, I've just seen that you're having webmail issues. I can log onto my account but it won't display emails. Do you know when this will be fixed?

  • ElvisMcGonagall Elvis McGonagall (@ElvisMcGonagall) reported

    Hello once more @Plusnet - "some customers may be experiencing difficulties". Yes - for 4 days now. Still can't receive or send emails. Still no explanation. Pitiful customer service. I'm looking for another ISP because this is useless. What is going on?

  • Roberthastosay Robert (@Roberthastosay) reported

    @Plusnet You are talking utter nonsense. It has been almost a week now and the service is still not working. You are an utter disgrace. .@Ofcom