Plusnet

Plusnet Outage Report in Whickham, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whickham, Gateshead, England 12/27/2024 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Whickham, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Consett, Gateshead and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomConsett Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kamran_Ali687 KamranAli (@Kamran_Ali687) reported

    @Plusnet my mobile connection has been down for 3 days now, i am not able to receive/make incoming and outgoing calls.

  • brightonwarren brian warren (@brightonwarren) reported

    @MrMattArmstrong VM has terrible customer service - long call waits and little help. I've been a very happy Plusnet customer for years now and I'd never go back to VM.

  • EE EE (@EE) reported

    @InnovationPj Hey PJ 👋🏻 Sorry to hear you're having this kind of experience. Not ideal at all. Are you a EE customer or Plusnet? - Michael B

  • Screwfix Screwfix (@Screwfix) reported

    @SM_Underwood @Plusnet Hello Steven, we are aware of the problem with Plusnet and our internal team are working hard with them to fix this. If you don't have access to mobile data, please call us on 03330 112 112 and we would be happy to process your order over the phone. - Many Thanks, Caitlin

  • flunny907 Finessa Wallace (@flunny907) reported

    @WeAreOpenreach Absolutely useless..... but day taking the info to plusnet... the already know the problem.. YOU won't do the work AND it's Friday! Wednesday pm got asked for 48 hours again but said that takes us to Monday. .hopefully... I'm cracking up here

  • yermawsadirty Succo di Prosciutto Finucci 🇮🇹 (@yermawsadirty) reported

    Left @Plusnet to join @VodafoneUK and what a terrible that decisions proven to be. 6 months being billed by 2 providers, never had service from Vodafone and now 8 days in without internet. Promised a seamless transfer through broadband switching service. @Ofcom

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @OpenreachHelp Plusnet say it's a BT fault, BT say it's an Openreach fault, now Openreach (you) tell me to contact Plusnet again? If I dm details, can you tell me what the problem is and estimated resolution date? I'm going round in circles. 10 days without service is not good enough.

  • CongletonCW12 Michael 🇮🇪 🦡🏳️‍🌈 🇬🇧🦊🇪🇺 (@CongletonCW12) reported

    Just had some (excuse the language) piss poor service from @Plusnet #plusnet #broadband provider...🤬🤬🤬

  • redfellterrier Tony King (@redfellterrier) reported

    @Plusnet No internet in NE6. Gonna fix it?

  • TubMcguffin CV (@TubMcguffin) reported

    Plusnet is ******* useless tonight. No matter what I do it won't connect, there's no broadband signal yet they claim there's no issue on the "downchecker" sites. It's obviously down somewhere or it would be working.