Plusnet Outage Report in Whickham, Gateshead, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Whickham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Whickham, Gateshead, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Fosbrooke
(@MichFosb) reported
@Plusnet I'm a customer and want to add an additional service. The website didn't allow it. I rang the helpdesk but was on hold for an hour and 18 minutes before giving up. I tried the online chat bot but its logic is flawed. I replied to email but its not picked up. Any ideas?
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ThePunkOpaque
(@PunkOpaque) reported
@Plusnet your website is saying 'technical issues' Broken again.
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Helen pilson
(@Helenpilson1) reported
@Plusnet can someone please help me. I need information on my plusnet sim abroad.
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LegendKiller2k ™⚪
(@legendkiller2k8) reported
@Plusnet Please no need for you to apologise it's your complaint section that are waste of time, it is with the Ombudsman service now, all for £1.50p/m you're losing a customer.
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Natalie Jones
(@Nataliejo1287) reported
@OpenreachHelp Your organisation has been in dialogue with @Plusnet constantly why have you not suggested and carried this out!! Not acceptable to throw that back as an answer. Woeful Customer Service. Maybe you can do this tomorrow as you suggest.
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Mike Page
(@Mike_Page) reported
@Plusnet Hi. I keep getting emails from you indicating that our email mailboxes are approaching, or now over, 1GB. But when we log in (to Webmail - terrible interface btw) we can’t see any emails that need deleting. The email instructions make no sense. Please advise.
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good
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Zena Maidment
(@maidment_zena) reported
@JStewkesbury @GellertDepp Damn got to change my Plusnet to sky 🤔👍 or my country lol
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝
(@MatthewHewitt84) reported
On Plusnet Fibre Extra which I use to get 75mb but overtime I’m now 53mb. I can get Full fibre 75mb for £25.99 pm, crap really 150mb package better but not at £31.99! Expected better package and cheaper prices @Plusnet
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Stephen Booth
(@bopthehonest) reported
@Plusnet Hoping you can help…I arrived in Calgary, Canada earlier today but I can’t roam unless connected to WiFi. I’ve checked my roaming settings and they are correct and I have data available.