Plusnet Outage Report in Whickham, Gateshead, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Whickham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Whickham, Gateshead, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Whitley Bay |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MUSICOFTHEFUTURE©
(@MusicOTFuture) reported
My internet is absolutely shocking.... So many delays on all my posts and emails so sick of @Plusnet ... Nothing but trouble. so annoyed
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Tracey
(@traceyCphoto) reported
@plusnethelp great customer service..no acknowledgement whatsoever of my complaint!! Come on Plusnet, buck your ideas up. You take enough of our money!
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koka
(@koka50) reported
@plusnethelp extremely poor customer service contacted for advice on how to lodge complaint call handler was abrupt, rude and obnoxious in manner to say the least. Quite concerning that plusnet customer service can claim that they are also part of the complaint team!! ?? really
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Declan Lander
(@lander_declan) reported
@Plusnet your service is atrocious. You are untrustworthy and incompetent. I've been waiting for Internet for months, promise after promise broken. Even offers of money towards mobile data now retracted. What is going on? You need to look after your customers better!
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Kenny Blakemore
(@NeighLad) reported
@plusnethelp hello, I've had no plusnet mobile signal all morning (emergency calls only), is there a problem? Thanks, Ken
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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PearlyBarnacle
(@PearlyBarnacle) reported
@plusnethelp @Plusnet been a month waiting for my home move to be completed. 2 installation dates, nothing. I wish to cancel now!...I hope I can find a better provider with a better customer service. Has cost me a fortune buying extra data so my children can do their homework!!
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Dan James
(@PrometheusTitan) reported
I can do it on a per-device level where possible, but I'd much rather do it network-wide. I intend to eventually add my own DHCP server (I have an Ubiquiti network setup at home) and will then disable DHCP on the PlusNet Hub, but until then is there a way to change DNS there?
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Martin
(@MartinSo1984) reported
@kejamieson_ @Plusnet I have a spare Plusnet router here I can send you now I’ve left them if that would help?
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Ace McCloud
(@Spigcore) reported
@Plusnet having no-one answer your customer care line is not a very good way of keeping customers.