Plusnet

Plusnet Outage Report in Whickham, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whickham, Gateshead, England 11/23/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whickham, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Sunderland and Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gavinhanks Gavin Hanks (@gavinhanks) reported

    @Plusnet major pains in Berkshire with whole estate with on / off broadband for 7 days now - plusnet, talk talk, bt, sky. Same response “it must be the router” - not with approx 100 households having the same problem it isn’t!! Get open reach to sort it!! RG109TS

  • jenniehawkesx Jennie (@jenniehawkesx) reported

    Plusnet ur hold music is too sad pls I am already upset about my WiFi not working don’t make it worse

  • Jane32349914 Jane (@Jane32349914) reported

    @plusnethelp changing from fibre to fibre extra, change date tomorrow. However no broadband or phone line since 10pm today. Please confirm 1) has Plusnet started this change over early? 2) How long should I expect to be without service during the change over?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    I hereby declare that Openreach is not fit for purpose, my VDSL remains unstable and Plusnet reports no issues and my equipment checks out

  • SamofLeeds Sam Walker (@SamofLeeds) reported

    @JohnCooper633 are you with Plusnet? My internet went down tonight at about 10.30pm..not great as I'm on nightshift. Using my 4G just now to get through the last hour of it.

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @plusnethelp @Plusnet Why isn't wifi working? Please help me out

  • GrahameHorner GrahameHorner (@GrahameHorner) reported

    @Plusnet @plusnethelp have intermittent modem reboots and drop of bandwidth to approx 25mbps download. Are there any issues with #business services in the NE31 postcode area ? been on going for 3 days now.

  • HelenStokesSwim Helen Stokes (@HelenStokesSwim) reported

    @Plusnet Would love to "stay connected" but had nothing but problems since we switched to you 🙄

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    so my connection remains unstable, it has to be Openreach, it is not my equipment or Plusnet, but catching it is difficult because the DSL light on the modem is on every time I check it

  • joste64 Jo Taylor (@joste64) reported

    @bt_uk We are Plusnet customers - the problem is due to the BT exchange and Sky, Talk Talk, BT, Plusnet customers are all reporting the same issues so how come BT aren’t owning up to a major issue in our area. This has been like this for a week.