Plusnet Outage Report in Whickham, Gateshead, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Whickham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Whickham, Gateshead, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Sunderland, Cramlington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Jones
(@gemmajones9) reported
@Plusnet got broadband a week ago and connection has been very unstable. Went through troubleshooting steps but no joy. Router now a constant green light and no connection. Please help!
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Scott Myers
(@thescottmyers) reported
@Plusnet are a joke. Took 3 weeks to activate my services after a house move, been on 48 hours and not just turned it off as your system has broken my account so I need to open a brand new account and could take 2 weeks to be activated 💩
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Emma Meredith-Shone
(@emma_shone) reported
@Plusnet I’ve got not HD Channels & no bt sports. I can’t get them back after having issues with the box, which is all sorted now but lost all the subscription services I pay for thanks.
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none
(@tryingtoworki) reported
@Plusnet I have no broadband connection and your phone line just says no one is available to help me and hangs up. How can I get help?
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TheKingIsDead
(@TheKingIsDead9) reported
@Plusnet . Another evening with intermittent broadband issues. What can I do about it? Getting boring having to ring up and speak to someone about it now.
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Donna Wilson
(@DonnaWi49993929) reported
@Plusnet I would@like to@cancel my bt sport. How can I do this
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Moira M
(@reiver_rover) reported
Absolutely shocking service from @Plusnet. They managed to get our broadband up and running for house move but broke our a/c, had to set up new a/c which has changed our home phone number. Broadband failed to activate on "Activation Day" yesterday. Total and utter shambles 🤬
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Projekt 42
(@Projekt42EDI) reported
.@Plusnet we have no wifi again. We’ve paid for wifi since January 2020 but it’s only worked for 3 weeks of this time. Can you send an engineer out to fix the issue?
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George Hatjoullis
(@gestaltz) reported
The line test is ‘uncertain ‘ and customer service is unavailable. Award winning customer service! I don’t think so. @Plusnet
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#torysleaze #toryscum #torycorruption #palestine
(@sturitchie2010) reported
@Plusnet how can a company with such a flawed complaint process be award winning. #3failedcallbacks #cantspeaktomsnager #whatcustinerservice