Plusnet

Plusnet Outage Report in Whickham, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whickham, Gateshead, England 02/14/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Whickham, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Washington, Newcastle upon Tyne and Wallsend.

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City Problem Type Report Time
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jjand00 jaz j (@jjand00) reported

    @Plusnet Look the top and bottom of this is that your service is crap you don’t advise when your testing which has resulted in me being disconnected from work meetings my dd is being cancelled I’m not paying for something that never works

  • jenjarjam Jenny (@jenjarjam) reported

    @Plusnet broadband ordered 21 Apr, due to be connected 15 May - that’s 24 days!! Apparently all I can do to speed it up is a £235 fee!! Not as advertised, and we need it for work. Plusnet what can you do to help?

  • StuMcConachie Stuart McConachie (@StuMcConachie) reported

    @Plusnet no mobile signal today, is your service down in IV30?

  • nonbinarynabs Verne (@nonbinarynabs) reported

    @Plusnet Hi, my WiFi keeps dropping out. Is there a problem with your service?

  • NickT80362535 Nico Thomson (@NickT80362535) reported

    @Plusnet having issues dropping out from my router. Have restarted it twice and nothing doing?

  • ross_baglin Ross Baglin (@ross_baglin) reported

    @mattfrei @virginmedia Yes, I moved to Plusnet after Virgin Media then years ago. Rarely been without service, when there is a problem you ring and get a live service operator in Yorkshire. Virgin were terrible.

  • angh4r4d Angharad (@angh4r4d) reported

    @Plusnet I’ve been waiting for a reply from the diagnostic bot since yesterday afternoon (said it would take 10 minutes) our internet isn’t working and have done all the things recommended to fix

  • kevfquinn Kevin F. Quinn 🌻 (@kevfquinn) reported

    @plusnet hi, broadband speed is down significantly today; is there platform work going on that may be the cause?

  • its_me_simon_ Simon Hollands (@its_me_simon_) reported

    @Plusnet why are you so rubbish at dealing with customers? My mum has been waiting for a compensation cheque from you for over a month. Awarding winning customer service? I think not! Our next step will be the ombudsman.

  • WilliamGraysmit William Graysmith (@WilliamGraysmit) reported

    @Plusnet Hi I have been trying to contact Caitlin Bower as they were supposed to add a credit for £50 which hasn't been done. 3 emails no reply, help please?