Plusnet

Plusnet Outage Report in Whickham, Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whickham, Gateshead, England 01/25/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Whickham, Gateshead, England

The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AllanCharter Allan Charter (@AllanCharter) reported

    @Plusnet can't sustain their promised connection speed, yet they never fail to raise their prices...

  • 4circles Michael Little (@4circles) reported

    @Plusnet Username 20135321. Mobile no. 07542 062377. My SIM card appears to have developed a fault. I am only allowed Emergency Calls. I have tried the SIM card in several mobiles without success. Can the card be replaced please.

  • Thursytes David Norman (@Thursytes) reported

    @Plusnet You are aware that my pension has not increased as much as those which you have confirmed. You're just another greedy provider, claiming cost increases which must be passed to the customer.

  • TwoDavesRacing David Scott Carson (@TwoDavesRacing) reported

    @Plusnet No mobile coverage in “CW9 6” area all morning. Any estimate on when a fix will be made?

  • YA_Books Hannah Sheppard (@YA_Books) reported

    Is anyone struggling with @Plusnet WiFi today? Mine has gone down and resetting hasn't helped. Not ideal ahead of an afternoon of zoom meetings

  • heafod Ian Head (@heafod) reported

    @Plusnet I recommended a friend to Plusnet. He has his new Plusnet SIM but his phone is locked to Giffgaff. He has a PAC code but not a PUK code. If I call you while he is next to me can we sort out the problem so that he can unlock his phone and start using his Plusnet SIM?

  • JStrummered Joseph Strummered (@JStrummered) reported

    @virginmedia Broadband down again, it was also down a couple of days last week and then again from last night. Instead of putting my bill up (twice as expensive as plusnet) you should be offering refunds? Just a thought

  • DLubovci Dren Lubovci (@DLubovci) reported

    @Plusnet guys. I am really disappointed with the level of speed that we get via your service. I am better-off using a 5G router vs connection with you. I am sending this tweet connected to my 5g network because of how slow the connection is.

  • Bev_michelle7 💞 Bev 💞 (@Bev_michelle7) reported

    @Plusnet internet is off again, 4 days in a row. Using my phone now on contact to make a complaint, useless company! I've got screen shots being orange all the time, plus times & dates. off since4.12pm and it still haven't come back on! Stay away from this company, they're a joke!!

  • plaitsandtats Cara Van Parc (@plaitsandtats) reported

    to Utility Warehouse, but they never stopped the Plusnet service! Anyway, a refund is on its way! Proper service, that!