Plusnet

Plusnet Outage Report in Riding Mill, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Riding Mill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Riding Mill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Riding Mill, Northumberland, England 09/13/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Riding Mill, England

Latest outage, problems and issue reports in Riding Mill and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • IeuanWinstone Ieuan Winstone (@IeuanWinstone) reported

    @Plusnet That feeling when your Internet is down...again...

  • Caz1987C rodway (@Caz1987C) reported

    @Plusnet How do I report death of a mobile customer?

  • DithersWithDogs Pam Thompson (@DithersWithDogs) reported

    @WYeates @plusnethelp It is still down and so is the landline. Yet on Plusnet status page everything is hunky dory.

  • MelMather86 Mel Mather (@MelMather86) reported

    After reading the other tweets to you, I notice this is common practice for @plusnethelp @Plusnet Just unbelievable that you are not providing a service that your customers are paying for!!!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @roxmking Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • ShreyMittal20 Shrey Mittal (@ShreyMittal20) reported

    @plusnethelp Calls are working but SMS are not working! Sometimes I get friends SMS after a week! Plusnet direct debit SMS are coming on time! but not others!!

  • xNikkiMoorex xNikkix (@xNikkiMoorex) reported

    @Plusnet Hi I was supposed to have my Internet all set up yesterday and received a text around 2am saying all done. Router is showing blue but cannot get connected with any devices. Could somebody please help ASAP as need Internet to work from home

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @ShreyMittal20 Hi Shrey, we do advise on our Mobile page that Plusnet Mobile does not support premium or short code text services. I am sorry if this means our service is not suitable for yourself. -Lauren

  • katehardybow Kate Hardy (@katehardybow) reported

    @Plusnet @plusnethelp Yes I agree it’s important to stay connected when you have to work on zoom. I am still waiting for the connection Plusnet promised in February. Every 2 days you email saying it’ll be a couple more days. Worst service I have ever encountered. How can this be fixed, please?

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    @Plusnet My internet started today with you, however the Wi-fi is terrible. I live in a flat and the signal doesn’t even reach there. What can I do before I cancel this contract within 14 days ?