Plusnet

Plusnet Outage Report in Riding Mill, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Riding Mill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Riding Mill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Riding Mill, Northumberland, England 05/09/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Riding Mill, England

Latest outage, problems and issue reports in Riding Mill and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • poetwithpace Donato DING **** Merrily (@poetwithpace) reported

    Holy moly that was quick! Having moved to new home at weekend, thought I best get phone & broadband installed. Ordered @Plusnet late last night, phone was up & running by 6am 🙀 Now that’s what I call service! Let’s hope broadband installation is soon so I can YouTube 🥳🥳

  • ACHRAFAMIRI Achraf Amiri (@ACHRAFAMIRI) reported

    @Plusnet My internet connection is EXTREMELY SLOW—it takes over 20sec to load a basic Google page… Perfectly lamentable while working from home! I’m extremely unsatisfied with your service and must consider switching internet provider if this doesn’t improve ASAP. Not a + but -

  • Plusnet Plusnet (@Plusnet) reported

    @peztyke Hello, thanks for getting in touch and I hope you're well. I'm sorry to hear this and for the inconvenience this must have caused you. Please direct message your account username and I would be happy to help in anyway I can. - Beth, Plusnet Sheffield

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • NayFUN6 NayFUN_ (@NayFUN6) reported

    @Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?

  • littlejanwood jan wood (@littlejanwood) reported

    @Plusnet I don't like to think of you being bores so, can you tell me why my signal strength has dropped to next to nothing when, 2 weeks ago, it was at full strength?

  • OhLittleLadyT Tracey Fish (@OhLittleLadyT) reported

    @Plusnet I called yesterday having NO internet connection for over a week now. Someone came to fix it today. Said the problem was at the main box. He went off to fix this. Didn’t come back and the problem still exists. So the problem hasn’t been fixed!!I’m fuming.Waste of time.

  • Plusnet Plusnet (@Plusnet) reported

    @MrSirStefan I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • ab1674 Alison Thornton (@ab1674) reported

    @Plusnet so much for your great customer service my parents phone&Broadband should have gone live on the 10th!! Phone line went on the other day but still no broadband and your so called engineer for today hasn't appeared!! Oh and you've changed there number..absolute shambles

  • isbambaa ba 🇧🇷 (@isbambaa) reported

    @Plusnet you are the worst internet I have ever used. You are awful, you are so bad. I can't say how much I have you as you're limited to words on tweets. Your internet is disgusting.