Plusnet

Plusnet Outage Report in Riding Mill, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Riding Mill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Riding Mill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Riding Mill, Northumberland, England 04/11/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Riding Mill, England

Latest outage, problems and issue reports in Riding Mill and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Rdgfootyfan Maureen Lewis (@Rdgfootyfan) reported

    Is anyone else having problems with Plusnet today?

  • Kryptic_Lion Honoris KrypticLion (@Kryptic_Lion) reported

    Hey Internet, could you maybe not be broken so I can watch films and streams? Thank you (PS anyone else on plusnet having issues)

  • kartb4horse sharonh (@kartb4horse) reported

    @Plusnet wondering if you can help. Having real problems with connection dropping constantly on broadband. Have installed a bt hub 6 yesterday which improved speed, as that was previously also an issue, but we are still having connection dropping several times.

  • Hartforddude Paul Dicken (@Hartforddude) reported

    @plusnethelp This is appalling support from #PlusNet Just had phone call from PlusNet support who asked me to send screenshots of speed tests. As stated previously the wizard link sent does not work. Pathetic

  • tonyc0506 tony cottrell (@tonyc0506) reported

    @Plusnet how do I get to speak to someone who can actually deal with an issue with my broadband? Last agent was not very useful at all

  • FarmerG5 Geraint Walters (@FarmerG5) reported

    @OwsWills @martinjohnes @Plusnet We’re a bit further up and they’ve pretty much done where we are and making their way down I think? Just checked a random Armagh city postcode on the virgin website and says not available. Weird as there’s so many vans and engineers about

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @plusnethelp Your reply almost, nearly, just about, answers my query. — the key question: Does Plusnet consider line termination within a property to be their responsibility as part of the service? I’d like something approaching a yes or no answer here..

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    @Plusnet genuinely the worst internet connection I’ve ever experienced. Appalling that you charge money for this. You should be paying me to use it.

  • mikegunnill Mike Gunnill (@mikegunnill) reported

    @plusnethelp Broadband down & off since 07.00 hours. Where should I report this to, as PlusNet customer? Thx

  • WakeySpur Wakey Spur (@WakeySpur) reported

    @plusnethelp Hello. I was just wondering if Plusnet mobile only customers can sign up for new customer only deals for your broadband? Thanks.