Plusnet Outage Report in Sherburn Hill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newton Aycliffe, Durham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
||
| Hartlepool |
Internet | |
| Chester-le-Street |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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lara
(@lara27944545) reported
@Plusnet I have been out of service since 17 November, I have been told that it is an outage but I am receiving no help. This was meant to be a 3 day outage but no help has been provided. Urgently need a resolution, the service is unacceptable and making me want to cancel!
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Laura claire👸🏻❤️
(@topcat0121) reported
@Plusnet so my mum paid her bill a few days ago and the internet went on but oh my is it shocking! Are you having problems or something? Whys my phone also saying 'sign into the network'? I've reset the box and it's the same
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Gareth Hill
(@GarethHill1) reported
@titchtamsin @Plusnet Looks like they can't get online at all to even reply to you! Terrible customer service
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ZuluFoxtrot
(@ZuluFoxtrot7) reported
@plusnet what is going on with your service right now?
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Eric Francis
(@EricFra57216219) reported
@Plusnet Eric Francis how do you tell a company you have no broadband. Like none. There isn’t a line. Nothing. There communication line. You supply broadband. Please help. And why kee sending people who just walk away
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Seònaid Lafferty
(@Casarlach) reported
@Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust your service 1/
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Kirsty
(@heartswells) reported
@Plusnet Moved house after 5yrs as a customer with you. Service was unusable - no fault, just slow. Cancelled after 3 days,moved to Sky (able to provide much better speed). Am now being charged £125 having been told cooling off period ended before I had even moved. Can you help?
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Plusnet
(@Plusnet) reported
@chrisnoakesy Hi there, I'm just getting in touch after the recent post that was sent to us and just checking to see if there is anything we can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield
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Brenda Evans
(@evans_chirrup) reported
@Plusnet Can't open the login page using wifi from my phone, but managed to open it using data. Suggestions please?
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Seònaid Lafferty
(@Casarlach) reported
@Plusnet @plusnethelp I am asking you to be proactive and reach out to a customer who has had to consistently (almost daily) chase you for 6 weeks to ensure you are delivering a service I am paying for (which you are not). 3/