Plusnet Outage Report in Sherburn Hill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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            Internet (67%) 
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            Wi-fi (15%) 
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            Total Blackout (11%) 
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            E-mail (5%) 
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            Phone (2%) 
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            TV (1%) 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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 Scott ⚫️⚪️ 
    (@LeDreamboat) reported 
    
        from
            Sacriston, England Scott ⚫️⚪️ 
    (@LeDreamboat) reported 
    
        from
            Sacriston, EnglandDon’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this) 
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 John Adams 
    (@Johnad25) reported 
    
        from
            Durham, England John Adams 
    (@Johnad25) reported 
    
        from
            Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE. 
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 John Adams 
    (@Johnad25) reported 
    
        from
            Durham, England John Adams 
    (@Johnad25) reported 
    
        from
            Durham, EnglandFrom recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call) 
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 Lord Gavin Lancaster 
    (@gavinhlancaster) reported 
    
        from
            Hartlepool, England Lord Gavin Lancaster 
    (@gavinhlancaster) reported 
    
        from
            Hartlepool, EnglandHi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection 
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 Joanne Emerson 
    (@remenos) reported 
    
        from
            Sherburn Hill, England Joanne Emerson 
    (@remenos) reported 
    
        from
            Sherburn Hill, England@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄 
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 Philip 👌🏼 
    (@fredspoon) reported 
    
        from
            Chester-le-Street, England Philip 👌🏼 
    (@fredspoon) reported 
    
        from
            Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer. 
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 Hannah Jeffrey 🇪🇺 
    (@HannahRose1401) reported 
    
        from
            Sunderland Bridge, England Hannah Jeffrey 🇪🇺 
    (@HannahRose1401) reported 
    
        from
            Sunderland Bridge, EnglandHas your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here. 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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 Stephen Kahn 
    (@stephen_kahn) reported Stephen Kahn 
    (@stephen_kahn) reported@BTBusiness I'm sole trader been with BT for 18 yrs want to renew at end of contract but on different package. Told there is a downgrade charge & I would not get same kit as new customer but no I'm not being penalised. Interesting service! @VodafoneBiz @plusnet can you do better 
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 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@chipnamstone Hi there, I'm really sorry about the continued loss of signal, engineers are still working on a known issue in your area and we're hoping to have that resolved by tomorrow. Apologies again for the disruption that must be causing you. - Adam - Plusnet Sheffield 
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 Chris James 
    (@ChrisJames452) reported Chris James 
    (@ChrisJames452) reported@Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming 
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 deltrems 
    (@deltrems) reported deltrems 
    (@deltrems) reported@ThingsByNik @blackpooljane Yorkshire Broadband and Yorkshire Airlines, Plusnet and Jet2... the best customer service ever from my experience. 
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 Linda York 
    (@Linda224422) reported Linda York 
    (@Linda224422) reported@Plusnet I am nearing the end of my contract and have had an email. I don't understand why loyalty doesn't get the best deal!!! I can complete it via the email for £26.99 but if I'm a new customer it's £24.00 
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 Jay 
    (@HyperOpus) reported Jay 
    (@HyperOpus) reported@Plusnet hi there, my broadband has been off and on all day. I'm in BH1 are there any reported problems in the area? 
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 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@BenKPirrie I'm sorry to hear about the problems you are experiencing. I have tested your line and we are unable to find a fault causing this. Could you confirm whether the issues you experiencing are on WiFi connections or wired (ethernet) connections? Dylan Plusnet Sheffield. 
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 Benn 
    (@BenKPirrie) reported Benn 
    (@BenKPirrie) reported@Plusnet been having issues with my broadband connection for a couple of weeks. Slow and low quality videos, I'm appearing very low quality through webcam which I need to use for university, pictures aren't loading at all sometimes 
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 Matt HB 
    (@matthewhodg) reported Matt HB 
    (@matthewhodg) reported@OwainAlty @EngFocus @cynicalkind Night and day switching to a decent router. The crap from Plusnet gets everything turned off and straight into bridge mode. 
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 Lilz or Leila #EYMatters #TeamEarlyChildhood 
    (@Booky_Lillz) reported Lilz or Leila #EYMatters #TeamEarlyChildhood 
    (@Booky_Lillz) reportedI have 11 hours to switch internet providers I'm down to Sky or @Plusnet . I need opinions and feedback from people who have either or have had both please. @Nazmameah1