Plusnet

Plusnet Outage Report in Sherburn Hill, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sherburn Hill, County Durham, England 12/10/2025 05:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomPeterlee Internet
United KingdomSunderland Total Blackout
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SercombePeter Peter Sercombe (@SercombePeter) reported

    @Plusnet My broadband gets a better signal from next door [who use BT] than it does from Plusnet. This has been the case for months. I'd like to change provider, but do not feel there should be a penalty for moving from Plusnet.

  • twigletfan Melody Shieldmaiden (@twigletfan) reported

    @Plusnet My mobile has not been able to connect to the network and has been saying Emergency calls only all day. I need to receive verification texts to log into bank to do my job! Signal has been dire since moving from EE but this is that last straw. Help!!

  • mmarcc Marc Spicer (@mmarcc) reported

    @Plusnet broadband has been dropping connection 10+ times a day while trying to WFH – please can you point me in the right direction of someone to speak to about solving the problem?

  • shanklin_hank Hal 2000 (@shanklin_hank) reported

    @Plusnet So do existing customers get a deal or a new hub two to replace the god awful hub one?

  • gold123win reg morris (@gold123win) reported from Neston, England

    I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

  • Plusnet Plusnet (@Plusnet) reported

    @PetayPanMoFo I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • naomishaw_ naomi shaw (@naomishaw_) reported

    @Plusnet Trying to sort out details of my account as a new customer Paul hasn’t stayed to help Sarah is not helping … refusing to transfer to a supervisor

  • Plusnet Plusnet (@Plusnet) reported

    @RedLexTalionis I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • DrHCoutts Hannah Coutts (@DrHCoutts) reported

    @Plusnet Our WiFi is down in KY15. Any ideas when it will be back?

  • Plusnet Plusnet (@Plusnet) reported

    @fatboyAP1 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.