Plusnet Outage Report in Sherburn Hill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Peterlee |
Total Blackout | |
| Sunderland |
Internet | |
| Peterlee |
Internet | |
| Sunderland |
Total Blackout | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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spurs Gal
(@louiseyidette) reported
@Plusnet I’m a new customer and was told my activation was today. I spent an hour getting through to your customer service who confirmed it was today. Still hasn’t been activated sent two DMs which have not been ignored. Can someone reply asap so disappointed with the service.
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Jenny Owens 🏳️🌈🏳️🌈🏳️🌈
(@jenny_owens1) reported
@louiseyidette @Plusnet I am exactly the same. Wish I never changed supplier now. Had same service as you. Joke ain’t they
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misterhope
(@misterhpe) reported
Back to @ShellEnergyHome to try and get the order put through again. Assurances from @plusnet and @vodafone and Shell, that the problem does not lie with them. 9/?
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misterhope
(@misterhpe) reported
Back to @Plusnet where we were told that there wasn't a block on the line. So reassured that there was no issue at plusnet's end, and with no deal from @VodafoneUK we decided to go with @ShellEnergyHome, again good deal and this time with an Amazon voucher attached. Great! 5/?
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Chloe Raccoon
(@ChloeRaccoon) reported
@Plusnet More having issues with your status system, given it says there are, and have been, no faults. What is the point of the status page if it is provably wrong?
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misterhope
(@misterhpe) reported
Someone told us @VodafoneUK that we'd need to speak to @WeAreOpenreach who we're told this morning don't speak to members of the public about issues and we should get in touch with our current provider (@Plusnet) to solve the issue. 12/?
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Beelzebab
(@Beelzebab666) reported
@CocklesFaulkner @Plusnet Thanks for the heads up! You'd think someone in customer service would have known about that. Spoke to about 4 people there with no mention of that at all.
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Shell Energy
(@ShellEnergyHome) reported
@misterhpe @Plusnet I am sorry to hear this. If you did wish for us to look further into the issue at any point, we will be happy to do so. - Liam.
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Ben Lax 🏔
(@BenjaminLax) reported
@Plusnet once again terrible service from good old local broadband provider! Full information given, signed up to a new 2 year deal to move home….. we forgot your new address can you get back in touch? You’ve got to be kidding… amateur #poorquality #sky
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Jenny Owens 🏳️🌈🏳️🌈🏳️🌈
(@jenny_owens1) reported
Not sure what to think now about changing to @Plusnet no internet all day, no 1 answers phone calls, no1 answers on here. I work from home, no holidays left, so tomorrow will lose pay if I don’t log on. The money saved in the year will be lost on the 2nd day.Shocking service