Plusnet outages and service status in Sherburn Hill, England

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

• 
  Lord Gavin Lancaster (@gavinhlancaster) reported 10 minutes ago from Hartlepool, England

  Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

• 
  stevegaish (@stevegaish) reported 22 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  John Adams (@Johnad25) reported 27 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• 
  Joanne Emerson (@remenos) reported 29 minutes ago from Sherburn Hill, England

  @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

• 
  Philip 👌🏼 (@fredspoon) reported 31 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 39 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  John Adams (@Johnad25) reported 52 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 58 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 5 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  Charlotte (@bagpussforeva) reported 7 minutes ago

  @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting

• 
  Rob Baillie (@BobaliciousBob) reported 8 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  Jason 🥶 (@JasonXbiker) reported 9 minutes ago

  @MorganMF9867 @Plusnet Oops sorry little joke gone bad 🤐 hopefully you get sorted

• 
  AlanJSlater (@AlanJSlater) reported 13 minutes ago

  @Plusnet Hello, sorry to trouble you. No wifi connection to my Mac. Says no network found and I have, of course, tried to connect to correct network. Thanks Alan Slater

• 
  Dean (@xdean2) reported 13 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  Sean Clarke (@SeanClarke17595) reported 17 minutes ago

  @LozzaFox We had max 12-14 mb/s from Plusnet. I was paying £44/ month inc tel line ( no mobile signal either) Starlink I get 100mb/s for £35/m and VoIP for phone £4 It’s the way to go !

• 
  Helkhiana (@helkhiana) reported 20 minutes ago

  @saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now £43/46 for 900mb with 0 problems and uk customer services. They do £3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 20 minutes ago

  @Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!

• 
  Alison Lees (@AlisonMLees) reported 21 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.