Plusnet

Plusnet Outage Report in Sherburn Hill, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sherburn Hill, County Durham, England 12/30/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Plusnet outage reports came from the following cities: Peterlee and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Total Blackout
United KingdomSunderland Internet
United KingdomPeterlee Internet
United KingdomSunderland Total Blackout
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NarmeenRehman Narmeen~*~*🌱 (@NarmeenRehman) reported

    @Plusnet hi, if I get a 30day sim, when do I need to cancel if I don’t want another 30days please?

  • BW400CN Anthony Polson (@BW400CN) reported

    @englishgirlm8 Phone £50? If it’s a landline you should change to PlusNet. It’s £25.99 a month for unlimited high speed broadband and includes landline rental. PlusNet is owned by BT. Service is excellent. 100% UK call centres and my broadband speeds are 3x faster than with BT.

  • FraserKeegan Fraser Keegan (@FraserKeegan) reported

    @Plusnet Is there anybody I can speak to regarding an ongoing broadband issue? Engineer unfortunately unable to solve the problem this morning, appears to be an issue with the router/settings.

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • PHSPEROWLAND PE Rowland (@PHSPEROWLAND) reported

    @Plusnet can you help, haven’t received my router, can’t log into my bill but I’ve been charged for the first 2 months. 😬

  • inacentre Ian John (@inacentre) reported

    @Plusnet Thank you Samantha for your reply. Frustrating situation apparently not helped by problems with your website. But I think things are as sorted out now - as well as they will ever be. Kind regards Ian 👍👍👍

  • emwilsonxxxxx ☁️εмιℓү (@emwilsonxxxxx) reported

    I thought virgin media was a bad internet provider but @plusnet are even worse!!! I’m constantly without internet for days😤

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet I have pm you and still no reply from yesturday ??? Is this normal customer service ? As its bad 1 star service so far from me . Please sort or I will be going to BT .?

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet I've just wasted my rime with your broadband !! Not happy at all with the service so far I have pmd you from this page ! . Please respond amd sort ...

  • elliotreeves Elliot Cleminson-Reeves (@elliotreeves) reported

    Hello @Plusnet, my service is scheduled to go live tomorrow, but I've not received any updates and for some reason I can't login to my account. Please could you let me know if everything is still scheduled as expected? fyi - I have my router. Thanks