Plusnet Outage Report in Sherburn Hill, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newton Aycliffe, Durham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
||
| Hartlepool |
Internet | |
| Chester-le-Street |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tray Horton
(@traceyh64166039) reported
@Plusnet had no internet al, day. Orange light and red flashing b.. says problem in area should of Beenresloved by 15.08 but still nothing and can’t get hold of anyone for update? Melton Mowbray le13
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Plusnet
(@Plusnet) reported
@rainbowclaire Hi Claire, I'm really sorry that's still an issue. Could you get back to us on a DM with the full postcode please so we can look into it further? - Adam - Plusnet Sheffield
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Darren Foston
(@DarrenFoston) reported
@Plusnet Just tried to sign up. Online form went wrong but still took 1st payment. Rung your customer service number who stated nothing they could do and hung up with no warning plusnet have techincally stole money from me with no want to sort it out
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Clare Scott
(@ClareSc43725739) reported
Please check @Plusnet your DMs I'm trying to reach someone that can help me. I've spent way too long on hold on the phone, have to work. Need Internet. Please help!
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Our René (El Dios)
(@NotreRene) reported
@Plusnet is absolutely awful. Streaming TV is worse than when the aliens took out a satellite in Independence Day.
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Matt Wolfenden
(@Matt_UNIT3D) reported
@AdamButler483 @kendallrowanx That’s a you issue not a them issue.. Get some real internet instead of stealing ya neighbours plusnet
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Amy Adams
(@Amy_Adams1) reported
@Plusnet We've been connected since Monday but still no router. How long until you have to investigate with as I'm now paying for a service I don't have access to 👎
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Jane #YellowRose 💙
(@janestevenson68) reported
@mrmattpage @Plusnet Yes, Plusnet have been brilliant with me also. I have stuck with them for years bcs of my positive experiences with customer service.
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ela eren
(@elaereeen) reported
@Plusnet i ordered broadband to my flat today and received a message saying my broadband delivery will be delayed, and my account says “we found a potential problem” on checking the line. I need broadband urgently so need help with understanding what is going on.
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Ray
(@Ray60107381) reported
@Plusnet customer service at Plusnet which used to be good has taken a nose dive as you can’t even email them now. As a long term customer I’m off. There are so many other providers now who are cheaper, check them out.