Plusnet Outage Report in Hartlepool, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Plusnet
Plusnet is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hartlepool, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Peterlee |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Davies
(@JaneDaviesSheff) reported
@plusnethelp @Plusnet Only ok for a few mins and now no internet - couldn't be at a worse time, please can you advise how to get a new router, can never get through on phone and if not sorted will have no choice but to change provider which i dont want to as have been happy for yrs up to past few mths
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Dave Hodgson
(@h2dgy) reported
@virginmedia I've been with you a month and my service has gone down. I've been with PlusNet for many years on much slower speeds but never had my service go down. This is absolutely shocking experience. Your prices are higher but your service is poor. Sort it out asap!
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Charles Whittington
(@chaswhi) reported
@plusnethelp no manager available, one will call back in one hour from now, they say. As the call ends @Plusnet text me asking me to rate the service! Do they really want to know! They get 0
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Hamishくん🙃
(@Mo84286413) reported
@plusnethelp Hi Plusnet, wonder if you could help me. I'm currently not able to connect to the internet. Is there any issue around my area? I've been kept trying reconnect last couple of hrs but no luck, is it ok to send my details via DM? This in advance.
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gayle46hartay@outlook.com
(@gayle46hartay) reported
Hi I am trying to cancel my plusnet order only made 5 days ago and I can't speak to anyone..please help
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Dr Suranjan Ghoshal
(@DrSuranjanGhos1) reported
@TalkTalk Dear Talktalk team - Someone please help. I moved from Plusnet to Talktalk Fibre 150 on 14/1/21. Internet worked for 8 hours but stopped at midnight. Since then and for the last 5 days I have no internet. Feels like a big mistake. Please help. Dr Suranjan Ghoshal
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Jane Davies
(@JaneDaviesSheff) reported
@Plusnet do you provide technical support via Twitter??
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Kim Beesley 3
(@KimBeesley3) reported
@DrJessTaylor @skytv @EE Hi Jess, if EE doesn't work out give Plusnet a go. I've been with them for yonks. When you, rarely, have to call Tech Support you get straight through to a person, wow! They always do deals so don't go by the telly ads. Years ago they even remotely fixed my computer for nothing.
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Irene Allan
(@irene_allan) reported
@Plusnet guys you have no one avail on online chat & when I call customer services you have a recording saying no one avail & hang up! So what’s a girl to do?
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Charlotte Redmond
(@Cha_Redmond) reported
@Plusnet @plusnethelp can someone please contact me regarding the AWFUL WiFi service you are providing. Tried calling on multiple days to only be on hold for in excess of 1 hour to then be cut off.