Plusnet

Plusnet Outage Report in Hartlepool, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hartlepool, England 01/22/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hartlepool, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Total Blackout
United KingdomPeterlee Total Blackout
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomPeterlee Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wayneov Wayne Vali (@wayneov) reported

    Hi @Plusnet I'm having a problem accessing the @LKQEuroCarParts website. I've tried this from a different network and it loads fine, however, when trying while on Plusnet I get a routing issue. Checked with another Plusnet user and they have the same problem, are you aware?

  • DanielG85362543 Daniel Greene (@DanielG85362543) reported

    @Plusnet Avoid this provider, absolute crap service and full of ****!

  • crispinflower Crispin Flower (@crispinflower) reported

    @plusnet my internet in Brecon has been appalling for the last ~36 hours... can't even load your website to raise a support ticket. Anything wrong?

  • LibbyMc1988 Libby McClelland (@LibbyMc1988) reported from Prestatyn, Wales

    @Plusnet Are you having issues today? My router is constantly turning orange and dropping wi-fi

  • s_d_webster Steven Webster (@s_d_webster) reported

    @Plusnet is there an issue in the AB32 area? My connection has been up and down since 1300.

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet Are you able to tell me the charges for cancelling my contract please? I’ll keep an eye on my account until into the new year in case it changes but they seem certain I can’t bring my service across :(

  • PositiveToughts Angela (@PositiveToughts) reported

    @Plusnet hi I’m look after my Nans contract with you and unfortunately she would like to conceal her contract. Please can you help us

  • xpressanny CORBYN WAS RIGHT BLACK LIVES MATTER (@xpressanny) reported from Gosberton, England

    @Plusnet we like Plusnet and been with them for some time but the signal is now just too awful for words! We’ve had promises about sorting it out months ago and it’s worse now than ever! When are you going to deal with it?

  • RiverCavy Cavy Tomlins ♿️ (Parody) (@RiverCavy) reported

    Dear @Plusnet I am an unwell disabled person home alone all Xmas with no emergency telephone helpline button to press in an emergency and no internet so no alexa either.

  • BoltonCHA1 Bolton CHA Rambling Club (@BoltonCHA1) reported

    @Plusnet Im a UK plusnet customer Ruxton28 user ID. I'm in Australia and can't make a call to the UK. Do I need to enable anything on my phone?