Plusnet Outage Report in Hartlepool, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Hartlepool, England
The most recent Plusnet outage reports came from the following cities: Stockton-on-Tees and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Total Blackout | |
| Billingham |
Internet | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Hartlepool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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BenC
(@WestfieldWoody) reported
@plusnethelp we recently joined plusnet and were supposed to be connected yesterday. BT service stopped at 7am yesterday. I need to know when I can get back online
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Clarkie 🇬🇧 ✈️🚴🏼♂️🏳️🌈
(@Clarkiee) reported
@plusnethelp @Plusnet 31 minutes holding so far to gain some assistance to upgrade broadband. That’s not what I call customer service! #poorcustomerservice #plusnet
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Keith Corrigan
(@keithjcorrigan) reported
@Madfuncreative @Plusnet @plusnethelp Yes, we are the same. Broadband drops out 5-6 times daily. Making working or home schooling impossible. In the process of trying to sort, but apparently plusnet can find no issues so want to charge me £65 minimum for an engineer visit. Never had a issue with my previous supplier
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Plusnet Help
(@plusnethelp) reported
@FunnyClareWare Hi there. Thanks for getting in touch and sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris.
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Josh Mcwaters
(@joshmcwaters1) reported
@Plusnet complaint regarding mobile coverage. Have no way to call to discuss as coverage is so bad. Just joined plusnet mobile and will be leaving shortly
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Nathan
(@cheeseban) reported
@Plusnet @OakNational I am not a mobile customer but I have to say this is a great move. Well done Plusnet!
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Darren Rutherford
(@dazzybigfella) reported
@Plusnet Can someone in this organisation read my PM I sent on Twitter and sort out my broadband. Customer service is non existent. Automated messages sent, I just want the broadband speed I was promised. Read my PM’s and look at my account before contacting me
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Bhavini Lakhani
(@B81Designs) reported
from
Milton Keynes, England
@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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peter brason
(@AcademyDriving) reported
TalkTalk broadband down again, online chat busy & time running out before they close for the night! 24/7 with Plusnet so switching soon!
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Keith Corrigan
(@keithjcorrigan) reported
@Plusnet anyone else having massive issues with the broadband supply. Always dropping out etc ?