Plusnet Outage Report in Hartlepool, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (69%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (9%)

4. 

   E-mail (4%)

5. 

   Phone (2%)

6. 

   TV (1%)

Live Outage Map Near Hartlepool, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough and Stockton-on-Tees.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	10 days ago
Stockton-on-Tees	Internet	12 days ago
Middlesbrough	Internet	one month ago
Middlesbrough	Internet	one month ago
Middlesbrough	Total Blackout	2 months ago
Stockton-on-Tees	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

• Lord Gavin Lancaster (@gavinhlancaster) reported 4 years ago from Hartlepool, England

  Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

• Joanne Emerson (@remenos) reported 4 years ago from Sherburn Hill, England

  @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

• Chris (@ToxicSmoggie) reported 5 years ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

• ALLAN HARPER (@glaswegian78) reported 6 years ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• yoo hoo (@frankensteirer) reported 3 hours ago

  @Plusnet Can you provide WiFi boosters if signal is very poor? Or can you keep a bt disk if switching over ?

• John craig Sinclair (@JohncraigSincl2) reported 2 days ago

  @NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated

• Toby Williams (@TobyWil29137781) reported 2 days ago

  @Plusnet Hi, my broadband has been down for 3 hours now in the Lymm, Cheshire area. Is this a network issue? Thanks

• John craig Sinclair (@JohncraigSincl2) reported 2 days ago

  @Plusnet phone customer services are absolutely useless

• whizzBang (@pethome43) reported 3 days ago

  @Plusnet any ideas when the outage in CT14 9LQ will be fixed?

• Preacher I Love Trump (@GerardOwens16) reported 3 days ago

  @Plusnet can somebody help me access my Plusnet webmail email I have been ringing back and forth for 2 months

• Dollymar72 (@DollyMar72) reported 3 days ago

  @Plusnet Hi, I have received a Plusnet MasterCard in the post, but I have no activation code, so how do I activate it? This is a reward for signing up for broadband in March 2025. Please help.

• Victoria Barlow (@vickybarlo) reported 4 days ago

  @plusnet only provides a phone no for closing account when you can do everything else online. So much for companies making it as easy to leave as it is to sign up. Current wait on phone is apparently 20 minutes. Worst decision I’ve ever made was using this lot and I was a smoker!

• Natalie (@natsc0tt) reported 4 days ago

  @Plusnet switched over to yourselves as a provider and today was my switch day, I had the confirmation email my broadband was ready to go 2 hours ago yet my router is not turning on whatsoever, been trying for half an hour and no lights are on nothing, can someone help please

• John craig Sinclair (@JohncraigSincl2) reported 5 days ago

  the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately