Plusnet Outage Report in Hartlepool, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (71%)
-
Wi-fi (15%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (2%)
-
TV (%)
Live Outage Map Near Hartlepool, England
The most recent Plusnet outage reports came from the following cities: Billingham and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Billingham |
Internet | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
-
Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
-
Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Plusnet
(@Plusnet) reported
@OneJellyMan I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
-
Commander
(@81stCommander) reported
@Plusnet And it's down again. Pretty much the exact same time as yesterday. That can't be a coincidence.
-
Holly ✌🏼
(@hpatterson91) reported
How many times does my @Plusnet WiFi have to go down an hour before I can get out of my contract - becoming a joke!!
-
The Asperger Gamer
(@AspergerGamer) reported
@Plusnet After ringing 6-7 times in one day and being lied to, misled and having a couple of meltdowns, I decided to cancel the contract. It feels like all the UK's ISPs customer service has gone from bad to worse. Disgusted! "Award-winning customer service". Clearly, not!
-
Darren Ratcliffe
(@webdarren) reported
from
Crawley, England
@Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted
-
Angus
(@AngusMcGrumpy) reported
@plusnet we're moving house, you agreed a transfer date of 12/04/22. You then changed that, as you couldn't get an engineer, to 20/04/22. But you've still cut off the internet at our old house. Your customer service agent just told me this was our fault and hung up. C***s.
-
Sadna
(@sadnaC91) reported
@skytv moved over to you from @Plusnet and lost our landline number in process. being told different things about old number being retrievable by different agents. @skytv can someone help please and dm?
-
louiscarolan
(@louiscarolan) reported
@Plusnet Your wifi not working right now why not, in Northern ireland suddenly stopped working
-
Plusnet
(@Plusnet) reported
@rhian_waygood Hi Rhian. I'm very sorry that you have received this communication after closing an account due to a bereavement. I will pass on feedback regarding the poor experience that you've had here. Regards, Emily Plusnet Leeds 🌞
-
LV
(@liamvince) reported
@Plusnet 4 week later after a premise move request for our business, still no internet and now just ignoring all messages sent to them. Appalling customer service, and even more appalling we’re still without internet! #badservice #plusnet