Plusnet Outage Report in Hartlepool, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Hartlepool, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Peterlee |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Bradbury
(@_mikebradbury_) reported
Ahh @Plusnet, I cannot understand why you continually fail to deliver a consistent and reliable broadband service. The past year as your customer has been well, just rubbish. I’m lucky if I get 13mbps down on my “80mbps” line. Well under the 55mbps you say I should be seeing.
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Dr Deborah Pearson
(@shysecretagent) reported
@Deliveroo Feels like performative customer service to me. I recently had @Plusnet do the same on Twitter and the complaint still isn’t resolved. I’ll DM you but I’m skeptical.
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Tiggy Farthing
(@TiggyFarthing) reported
Please help my @Plusnet broadband stopped working around 10pm on Thursday. Was hoping it was a local problem and would have turned back on by now
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@joe__ratcliffe @Plusnet Have you checked your router logs? You can log into the router via the IP address 192.168.1.254 the login details is on your hub. When you log in go to the last tab, troubleshooting and then event log. I have a feeling it is nothing to do with your wifi. Check for problems. 1/2
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NYK_MCBigPapiXD
(@MCBigPapiXD) reported
@Plusnet my internet is down is there anywide spread outages in the valleys area
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Mercury Herself
(@MercuryHerself) reported
@Plusnet Already run basic tests thanks. Managed to talk to neighbours and there seems to be a general issue in the area with the infrastructure 😞
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Harry
(@hazz__117) reported
@Plusnet Can you guys advise on a WiFi issue? All our WiFi devices periodically lose connection to the router with the issue being shown on the devices as "Incorrect Password" but all passwords are 100% correct, rebooting the router allows connections again but not for long.
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Thomas Jerome Newton
(@T_J_Newt) reported
@Plusnet Tried this it didn’t help at all
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Liam Johnson
(@LCJohnson79) reported
@Plusnet My phone line went dead again last night and it’s the same this morning so obviously still no broadband. Any update on what’s happened please and when the problem is likely to be resolved?
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#SE5
(@D_Diggers06) reported
So my WiFi been down for 24 hours now PLUSNET 🤨😡