Plusnet Outage Report in Hartlepool, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Plusnet
Plusnet is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hartlepool, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Redcar |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Morale Francesca
(@MoraleFrancesc1) reported
@Plusnet I placed an order online yesterday and received your emails informing the activation date, but I have no order confirmation or a copy of the contract. I need the Contract to check what I have purchased and what terms, can you please help?
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M. J. C.
(@mnine1) reported
@Plusnet could you please tell me why I lose my WiFi between 20 and 30 times a day? Usually at the worst possible time. Worst service I've ever had
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Tom Herbert
(@Tomichenko) reported
@Plusnet 10 days now without service. No response either! Having to use a new sim card from another company to cover your poor service.
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stevemc
(@mufcstemanc) reported
@Plusnet customer service is 2nd to none 👏🏻
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fud mcfuderton
(@mcfuderton) reported
wow plusnet you choose your time to crap out you bag is **** you will be ****** off tomorrow
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Dawn Wedge : DHWSilver
(@dhwsilver) reported
Having been a @Plusnet customer for many years, we've had problem after problem since moving house last September. Spent way more time than reasonable to sort it out. Finally thought it was all resolved a couple of months ago but no - this month's bill is complete fantasy 🙄 🪄
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SirPKWYorks
(@PkwYorks) reported
Just wasted 40 minutes on @Plusnet. Customer services is a joke, how they win 'awards' I've no idea as it must mean everyone else is even worse! Now to sort out what to do about my Willow Tree! This is not going to be a good day. Fed up & it's only 10!
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🇪🇺 Kit Day
(@sugarcubehouse) reported
@Plusnet @plusnethelp unable to get through on the phone lines, please advise how I can make a complaint and get a response?
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Barryb
(@Barrybs1) reported
@Plusnet They're not answering their DM's either. Rude. Day 12 with no number, data, texts, calls.
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Garry Cunningham
(@gazzagazza) reported
@Plusnet hello as a well satisfied customer of Plusnet for over 10 years I think, would I be entitled to an upgrade for my hub to the Hub two ?