Plusnet

Plusnet Outage Report in Hartlepool, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hartlepool, England 04/03/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartlepool, England

The most recent Plusnet outage reports came from the following cities: Stockton-on-Tees, Middlesbrough and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomRedcar Wi-fi
United KingdomBillingham Internet
United KingdomStockton-on-Tees Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martfoxy1 Martin Fox (@martfoxy1) reported

    I am currently changing to Plusnet broadband. My internet went down today and hasn’t come back up. Is it being changed over and how much longer will it take? Tried phoning customer services but they say they are overloaded and can’t take anymore calls.

  • Scuba_steveeeee Stephen Waterhouse (@Scuba_steveeeee) reported

    @Plusnet are officially the worst internet provider ever 🚮🚮🚮🚮

  • _AHudson Andrew Hudson (@_AHudson) reported

    Hello #plusnet, perhaps you could help me get my broadband live after waiting over 2 weeks for you to activate my line. No response from your #plusnethelp people nor can I get through on the phones. Please send help.

  • mariepercival Marie (@mariepercival) reported

    Upside to this @Plusnet @plusnethelp even though no Twitter support either... Customer Support & then the Technician resolved the issue in 90 minutes. #result But PLEASE don’t torture us with 90 mins of Xmas music whilst we wait. My dogs are traumatised!

  • deary_adam Adam Deary (@deary_adam) reported

    @plusnethelp Morning! So my go live date is here, my old providers service has ended, but I have no plusnet router or setup info... Help!!!

  • marcg_18 Marc Graham (@marcg_18) reported

    @KennyGalloway @plusnethelp @Plusnet Bams mate. Better off with the big hitters when it comes to broadband. These wee diddies can only compete price wise but definitely not service.

  • AaronHiggins09 Aaron Higgins (@AaronHiggins09) reported

    @Plusnet how do I cancel a membership?

  • lornamower41 Lorna Mower (@lornamower41) reported

    @Plusnet worst customer service of any broadband provider I’ve ever come across...2 months and multiple calls, emails etc and still no broadband. Been lied to at every stage..Total W@nkers

  • k4bladesagain cheekfulloftongue🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@k4bladesagain) reported

    Getting pissed off with BT with slow Internet. Anyone got any recommendations (plusnet? EE?) Also, anyone had any issues changing supplier but keeping BT email address. Thanks.

  • Floopymoo Maria Alden (@Floopymoo) reported

    @plusnethelp we were supposed to have internet out in 4th October no end of issues, waited in all day for BT today to be told they won't be coming now u til Dec 31st, plusnet you're a joke of a company, I'm ashamed to say I recommended you to my mum in the first place!