Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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SallyJane Perrin SBA
(@SallyJanePerrin) reported
@Plusnet contacted customer help recently to explain my landline not receiving calls. They said BT Openreach would investigate on 16th August (yesterday). This afternoon found my phone line totally dead. Have followed your troubleshooting guides, line test result is "unclear"
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Kevin
(@Spartacus1965) reported
@Plusnet I got through to support and apparently a local EE mast is degraded so plusnet customers are suffering problems but strangely not EE customers .
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@Plusnet Seems you have a nationwide problem for speeds.. for me I am again having even more problems, which I hoped was fixed last week. However after a while downloading the Diablo 2 beta, my speeds dropped heavily only to find out lots of packet loss and rubbish speeds again.
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Emma lister
(@Emmalis79) reported
@Plusnet Internet down again. 2nd day it's down. Not good when in poor mobile area & have a daughter who needs to send emails to her new 6th form about a class next week & pay for transport. Please sort it out most of our area is off.
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Sharon Hardisty
(@shardo37) reported
@Plusnet is there a problem in my area? DL116TT
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Danny Hoyle
(@DannyHoyle001) reported
@Plusnet my grandma hasn’t had a working mobile answerphone for months now. Keeps saying ‘this persons mailbox is disabled’. Countless calls to you and 2 new phones and still no better… Might try and see if @EE can give her better service.
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Martin Hickman
(@martinrhickman) reported
@Plusnet #scam service more like. Takes money and don’t provide the service
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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다니 𖤐 🖤𝕸𝖊𝖒𝖊𝖓𝖙𝖔 𝕸𝖔𝖗𝖎🤍
(@Heesica_x) reported
@Plusnet My internet has just suddenly gone down without any reason. I've restarted a few times. Unplugged everything and plugged it back in. Still nothing. I've logged into the hub using all the correct details but still no internet.
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Peter Lambert
(@MrPeterLambert) reported
@Plusnet Can you explain why you mislead on your website that the house moving fee is £65, when you actually charge £115 in an attempt to force people into another two year contract? It's actually cheaper to cancel and move to another supplier.