Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tom - @boxroomart 📷
(@bucketinabag) reported
Hi @Plusnet I've been having my broadband drop out almost daily for the past week. Was wondering how to request a new router since I've been with you years and think it may be the issue? Line seems fine. Couldn't find the info on the website
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Nick Dunn
(@100NUGNICK) reported
@CollectsJames I got around the same issue using the plusnet router as dummy router and getting a netgear for my main router
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Carol Hobbs 💙
(@CarolMHobbs) reported
@Plusnet came to you years ago because of your fab customer service and broadband speed we have poor broadband a call yesterday tried to rectify it and promised a call back at 9am this morning to check its working no callback and internet still poor
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Plusnet
(@Plusnet) reported
@Callum_Povey Hi there Callum and I'm sorry to hear about the issue. Please send us a DM with either your username or the full postcode and we'll be able to check on that for you. - Adam - Plusnet Sheffield
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@Plusnet What is the deal with the daily reset at 2am for the last few days? The typical (user request) reason, when it wasn't. God damn annoying yet again. Over a year since I came to you, I had 2 months of great service, the last 11 months have been terrible.
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Zoe Povey
(@zooloopenguin22) reported
@Plusnet plusnet. Half the time our Internet is slow or choppy. And today..of all days when we're stuck at home. We have had no Internet for 3 and half hours. And your help advise...turn it off and on again 😑 unacceptable!!
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Neil C
(@NeilC43411592) reported
@OpenreachHelp we have had no @Plusnet broadband since 18th Nov. The ETR has been pushed back week after week. Apparently a ‘major service outage’ however none of our neighbours affected. Does #openreach not take any accountability in fixing problems? When will this be fixed?
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Kingston
(@Kingston3468) reported
@Plusnet No response from #plusnet re compensation for nearly two weeks without internet or phone line. How daft I was to expect a decent service.
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Be Humankind
(@BHumankindShop) reported
@Plusnet awful internet service since we switched to you! Ruined much of our Christmas entertainment 😖
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Luong Ngu
(@luongtings) reported
@Plusnet I need some help, internet has been down since yesterday evening