Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 12/13/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_Kenyon Simon Kenyon (@Simon_Kenyon) reported

    Disappointed with @Plusnet for not resolving my broadband issues and for not acknowledging any tweets to them either. @plusnethelp

  • TheNuttyMummy Claire (@TheNuttyMummy) reported

    @Plusnet broadband not working right for 3 days now! Reported the problem online and heard nothing back yet! Worst internet ever!!

  • RPGilb Rich Gilbert-Wright (@RPGilb) reported

    @kell_oldham @plusnethelp @Plusnet My blue light is on but it’s super slow to non existent so far today. 😔

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • RichardASpencer Richard Spencer (@RichardASpencer) reported

    @plusnethelp Hi, on my switch to Plusnet as a first time customer, you have managed to cancel my old provider and now tell us we will wait 12 days for your services to start. My family will be so happy to have no TV or internet for Xmas! @Plusnet awful start to our relationship

  • EJFisher2 E J Fisher (@EJFisher2) reported

    Has anyone else has a problem with @Plusnet or @plusnethelp? My mother, who is in her 80’s, has been waiting for over two weeks(!) for them to get back to her about her house phone that isn’t working. She chose them for good customer service. Disgusted.

  • peterwa98577307 XRPete (@peterwa98577307) reported

    THANKS @Plusnet Great deal you've given me after I've left but still not as good as @SkyUK You 66mb £31 Sky 70mb £25 I'll never leave sky again what a big mistake You've been charging me £36.52 for 36mb great service What a rip off THANKS

  • andybadger69 Me Lord (@andybadger69) reported

    @Plusnet I wouldn't bother worse broadband i've had and the wifi signal keeps dropping out and has no coverage.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @paulvgreenall Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor