Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 12/01/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomMiddlesbrough Internet

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Spheron1 Edward Dore (@Spheron1) reported

    @carlheaton @Plusnet @TalkTalk I ended up having to cancel the Plusnet order and went with Zen instead. Not that they were much better in the end as they weren’t able to do basic troubleshooting of congestion on their own network.

  • maestropetr76 petr h (@maestropetr76) reported

    @Plusnet @Alan_J_Nash Bad Bot

  • helensurridge32 Helen Surridge (@helensurridge32) reported

    @Plusnet you owe me money. You send me a link to add my account details which doesn’t work as I’m no longer a customer. 35 mins on hold to get an answer from someone who then hangs up on me because i said what a rubbish system it is! You owe me money!

  • CSM76 sprout 💙💛 (@CSM76) reported

    Chuff sake @plusnethelp @Plusnet 20min and counting trying to talk to someone about this month's mangled bill. Not the sort of customer service I expect

  • carlheaton carl^ (@carlheaton) reported

    @Spheron1 @Plusnet @TalkTalk TalkTalk: "It's not possible to have more than one service at the same address, so you must have agreed to transfer" (absolutely does not say anything of the sort). Me: Orders 900/900 via CityFibre/Pure while still on hold and will cancel talktalk within the first 30.

  • MCMLXXXIVCLXI -..-._._-._:-_._-.-__-._:-._ (@MCMLXXXIVCLXI) reported

    @Plusnet Dear Plusnet, I can't get hold of you to pay my bill. My lanline is down, and your restrictions have blocked me to your site.

  • andreialisen andrei alisen (@andreialisen) reported

    @Plusnet I am trying to call you from abroad (EU), but 500, +44500 or +448000791133 are not working - it just hangs up when I call. What is wrong please?

  • paul67davis ItinerantsRus (@paul67davis) reported from Maentwrog, Wales

    Hey @Plusnet you've stopped responding to messages so I'll take it public again. Any progress on the porting issue? It's a week now that I've been messed around with no service from you.

  • Nubaka01 Da Sza (@Nubaka01) reported

    @RussJackson8 #plusnet I have the same without any notice. It seems that the regular customer is worse than the new one.

  • DaveOwe65959909 Dave Owens (@DaveOwe65959909) reported

    @Plusnet Please note I left your broadband service on the 19 April, why are you still billing me?