Plusnet Outage Report in Stockton-on-Tees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS19.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 01: Problems at Plusnet
Plusnet is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Stockton-on-Tees, Billingham and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Billingham |
Wi-fi | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ZoFlo 🇬🇧🏴
(@ZoFlo70) reported
@Plusnet @bbcbitesize Not if you don’t provide internet it’s been down over an hour 😡😡😡
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Tony Cheetham
(@TonyCheetham1) reported
@Gwyndavies1 @Plusnet Aw cheers for that... We've just had the same info off them and we now waiting along with your goodself and a good few other people in Prestatyn for BT to sort their lines out. Our phone is OK though its just broadband that's down.
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Sheridan Birtwistle
(@twwooer) reported
@Plusnet contract renewal for my 88 year-old Mum too expensive at £29.99/month for 10Mb plus inclusive calls. Switching to @NOWTV broadband at £18/month for same deal. Do we need to inform you officially to terminate? Thank you
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Keith Corrigan
(@keithjcorrigan) reported
@leannehaynes @Plusnet Don’t join plusnet ....... so unreliable. My signal is dropping 5-6 times a night
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🅼🅸🆂🆃🅴🆁|🅶
(@galloform) reported
@virginmedia 15 years a customer. My new deal £83 p/m. New customer £45 p/m. Retentions offered £8 p/m saving, with increase of £4 p/m to come in March. Sky, BT and PlusNet all around £40 p/m. How to treat a long standing customer- NOT. I'm off. Bye !
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Fred
(@fatboyfred) reported
@OpenreachHelp Yet another 72hrs of being fobbed off by Plusnet and Openreach. Approximately Openreach identified an issue on 13th December but still have not resolved it. @plusnethelp @Plusnet seem to think help means sending a standard email requesting I wait for update for another 48hrs
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louise 🐝🏳️🌈
(@wheezy86) reported
@Plusnet Can someone from your help team please message me... I have tried contacting for the last few days can't get through on the phone and my internet connection is horrendous and I am working from home
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Gav Roberts
(@DJGRoberts) reported
@plusnet “we’ll do you proud” you can’t even do yourselves proud, absolutely shocking customer service, just when you think you’re getting somewhere the next person you talk to contradicts everything you’ve previously been told! #mixedmessages #lies #incompetence
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John Paynter
(@JohnPaynter1970) reported
@Markgsparrow @BenedictMPWhite Well we did that. Trouble is when companies splinter they tend to reform into larger entities or failing that they create other companies to maintain that illusion of choice. As an example that lovely little local Yorkshire outfit Plusnet is just BT with a flat cap on.
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Keith Corrigan
(@keithjcorrigan) reported
@plusnethelp @SimonCSinclair I wouldn’t bother, I’ve had the same shocking experience and after trying the bits sent to me via a message it’s still the same. Plusnet surely can’t be Everyone else’s problem........... too many people with the same issue!!