Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 12/05/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • Old__Crusty Old_Crusty (@Old__Crusty) reported from Wigton, England

    @plusnet @plusnethelp why does it take so long to connect to get the system set up? Never seen such pathetic internet

  • Beanie904 Beanie904 (@Beanie904) reported

    @plusnethelp @Plusnet Wirelessly- it’s slow today, not as slow as yesterday when it just kept crashing out but still not the speed we pay for

  • PaulPenaluna Paul Penaluna (@PaulPenaluna) reported

    @Plusnet @plusnethelp @Ofcom I have been messaging via twitter (as told to!) regarding my very slow and intermittent broadband for over a week with no response..Please, Please, PLEASE HELP!!!!

  • CollmanSteve Steve Collman (@CollmanSteve) reported

    @Rosco_RS @plusnethelp I don't think they care to be honest. My router suddenly decided I'm in Germany (I'm in UK) after being switched off temporarily & now I can't access a lot of UK websites which is impacting my ability to work from home. Plusnet are ignoring my DM :( Hope they sort your issue.

  • Rich_Garland Rich Garland (@Rich_Garland) reported

    @Plusnet after only 24 hours and of being a new customer... your customer advisors have already driven me away. I was hoping for award winning customer service and received nothing but ambivalence. Are there any broadband providers out there who want custom? @MartinSLewis @Ofcom

  • rare06190298 rare (@rare06190298) reported

    @Plusnet is there an issue in the SA18 post code area?? The wifi has Been on and off all day! #HELP #workingfromhome #plusnet

  • 2020Vis62795465 2020 Vision (@2020Vis62795465) reported

    @padster1979 @virginmedia Seriously don’t bother. Pitiful reliability: not a day passes without connection issues. It does on rare occasions achieve 350 meg but I have to keep a Plusnet connection to the house for when Virgin fails on a daily basis.

  • TemeSevern Stephen Hitch (@TemeSevern) reported

    @Plusnet I re sign for a new 2 yr deal & contract. I ask for the number to be moved from old fax line to standard internal line. Done - then you close the whole thing down and throw me off as I don't have a phone line with you. You didn't think to mention this when I re signed?

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @AlanMartindale1 @Plusnet (I mean it would pass the time while the internet's down wouldn't it)