Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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David Thompson
(@LeTwitteur) reported
@Plusnet hello still no email service or replies to my tweet / DM. Please can you update on your email services? When can we expect it to work again?
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Mark Phillips
(@__Cappo__) reported
@Plusnet the lack of any meaningful updates or any real explanation or expected return of service is pretty poor for a company of your size. I know I wouldn’t have got away with this level of (no) customer liaison during my working life as a MSP. Not good enough. #plusnetdown
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Markovitz
(@markyb705242) reported
@Plusnet Cut and paste responses to email outage, that'll do!
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Andy Walker ⚽️🏌🍻🚴
(@andytheeagle) reported
@Plusnet are your mail servers down? Not able to send or receive.
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Abe Cole
(@AbeCole1) reported
@Plusnet @annwritesthings some of the work to fix the email issue will be completed overnight, to avoid any additional disruption ??? You're kidding us, the fix is to sort the problem. THAT'S the disruption!
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Taras Young
(@pidg) reported
@Plusnet Hi, I am a new mobile customer. I am trying to get into my account but it won't accept any of my details (account number, mobile number or email address) as valid. Help?!
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J Hullock
(@Hullock_) reported
@Plusnet Hi I received an email 5days ago stating that my router would be sent out in 2/3 business days. I have still not received another email that my router has been sent out. Could you help.
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Graham Dewhurst
(@GrahamDewhurst) reported
Hi @plusnet I have legacy email with totalise (migrated to madasafish and then to you). My wife’s address has stopped passing emails across. I suspect the box is full, but I can’t seem to log in using my old login screen. Is there a new way in?
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David Thompson
(@LeTwitteur) reported
@DAW4 @Plusnet Mine is personal too so it could be worse for me also. But an announcement / update on the general page on Twitter would help, I have seen nothing through the day. It might head off some of those calls.