Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 01/09/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshuaMcDermid Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Why haven't any of my tweets or messages been replied to since I wrote them days ago now? Awful customer service.

  • lvs2run_ Craig Rumble (@lvs2run_) reported

    @RunningCarl Worth a chat with BT retentions to see if they’ll do you a deal but the closest they could get was £40 when PlusNet was £27.99 so I said my farewells. You lose the WiFi anywhere stuff and the cloud storage BT offer but I never used either so it was an easy choice.

  • ChrisHiggs Chris Higgs Events (@ChrisHiggs) reported

    @Plusnet I've initiated a switch to Plusnet having previously been a customer. I'd really like to use my old router rather than the 'hub one'. Can I do this?

  • Pasquills Donna Pasquill 🏳️‍⚧️ (@Pasquills) reported

    I am sick of this now, I am paying for full fibre and getting no fibre. Sort this out @Plusnet I want compensation as I can not use my internet to stream any tv. Should never have renewed the contract last month. It has been useless. I have sent DM like asked.

  • Ian_67 Ian Pennock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍺⚽️🏁🏈 🏉🏎🏍 (@Ian_67) reported

    Appalling customer service from @Plusnet. Took over my 83 year old mothers line and have cut her off from both phone & Internet. My sister has spent weeks phoning them and all they say is will be sorted this week. It’s not yet you keep taking DD @Ofcom

  • Farmo05 Caro JH 🇬🇧🇳🇴🇺🇸🇨🇦🇮🇱🇸🇪🇩🇪🇺🇦 (@Farmo05) reported

    @petemorristwit We used to have BT Broadband, but when costs shot thru the roof we went to PlusNet (believe a subsidiary of BT). We've never looked back. But can't advise on TV, but there are so many great streaming programmes now.

  • strayficshion DrSuzanneConboy-Hill (@strayficshion) reported

    @Plusnet Not when you need to contact them via text or reply to a text concerning an ongoing incident. Why is it not in your network when organisations such as @UKPowerNetworks use short form to contact users in the event of an emergency?

  • satsumapeeler TheirBootcleaner (@satsumapeeler) reported

    @Plusnet hi my internets down your agent suggested getting an unlimited data plan from my mobile service while I wait for engineer and that plusnet would refund me the cost. Is that correct?

  • _TorJohansson_ Champagne Sports Bra (@_TorJohansson_) reported

    Hi @plusnethelp @Plusnet I renewed my contact - all exactly as before. I was sent a new hub. I’m trying to connect but everytime I’ve put in my password it goes to the hub manager. It say its connected, the light is blue but still not going further than the manager. Please help!

  • arfurmometer Arthur Donaldson🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (the real one) (@arfurmometer) reported

    @petemorristwit Customer service is crap, Plusnet same since BT buy-out.