Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Parsimonian
(@WillBarra) reported
@Plusnet Thank you for the reply, but it's a bigger issue than just me. You're in breach of every one of your customers' contracts by not using the correct inflation figure. This is bad business, and not well-aligned to either your Yorkshire brand roots or claim of "honest products".
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Steve Piercy
(@SteveBPiercy) reported
@NETGEAR_UKI UK based B&B business here. I need to build a secure network. What Router can you recommend that is compatible with BT Plusnet? I also need Access points with a landing page that only paying guests can use.
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Sasquatch79
(@napoleondynorod) reported
@pipmadeley @Plusnet Ahhh so it drops repeatedly?? I thought it was dropping completely for that period..i'd still say its an exchange issue though,possibly switching traffic around during low demand times
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Steve Piercy
(@SteveBPiercy) reported
@NETGEAR UK based B&B business here. I need to build a secure network. What Router can you recommend that is compatible with BT Plusnet? I also need Access points with a landing page that only paying guests can use.
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Graham Heath
(@DontFretAudio) reported
If you've an elderly vulnerable relative who's lifeline is their phone, don't use the 'Poundshop BT' service that is @Plusnet. They'll **** the order up, lie, and go and change the number that person may have had for 47 years! leaving them scared and confused...STILL
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Andy Johnson
(@solarwrath) reported
@Plusnet my broadband service has been down since yesterday morning (was reported yesterday). How do I get an update on the fault?
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Ken Adams ⛰️
(@mrbrady72) reported
@WillBarra @Plusnet I couldn't agree with you more. Having spoken with a number of people from @Plusnet on this topic, it's very clear that all customer service principles have been given the boot. Will definitely be cancelling at the end of my contract, which I wish was MUCH sooner than it is
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Pip
(@pipmadeley) reported
@napoleondynorod @Plusnet @WeAreOpenreach Tried a couple but problem is it's happening so late at night most of the neighbourhood will be asleep anyway. Same reason Openreach haven't sent an engineer when it's actually happening.
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Timbo1001
(@_timbo1001) reported
@MartinSLewis @bbc5live When I realised to multiply by 12. £35/month is really £420! Power of a phone call. How else could I save £400+ Plusnet? £800/hour! Cancel everything on DD. They'll have you back (Netflix) if you really can't live without. Don't trust banks!
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Millar Millar
(@MarkMillarx889) reported
@Ofcom How I make a official complaint against @Plusnet they expect me to pay money when I am not receiving a service and are still waiting on it to be installed.