Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony C
(@onlytonyc) reported
@Plusnet hi we've got no Internet at work and can't seem to access your fault reporting on your site either (using mobile broadband). Is there currently a fault with your service in the Bexleyheath area? Da6
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David Pen
(@DavidPenWriter) reported
@Plusnet I desperately need help with my webmail but I can't find a number to contact anyone on, the only number provided only helps with home phone or broadband or mobile Is there another number I can call to get some help. I have deleted some important emails from my account bu accident
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chris brown
(@ceepeebee) reported
@plusnethelp @Plusnet hi - have you got any info on outages in York? Our broadband went down at half five and is showing no sign of coming back.
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Carlie
(@carlie100) reported
@Plusnet I just want to say what an awful experience I had with one of your advisors yesterday. It’s bad enough I had to call and notify the death of my husband but there was no compassion or common sense. Never will I go with plusnet again!
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Francois van Niekerk
(@Franswazi) reported
@Plusnet Hi, are there any known issues with your fttc service in the Havant area with postcode PO93NG? My router has been disconnecting from the Internet since early last night and it's getting worse and more frequent the morning. Thanks
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Clive Sedgebeer
(@cambrianguy) reported
Having broadband issues so phoned @Plusnet to inform them. I had checked my b/band speed with various operators and was only getting 20mbps. Plusnet said their reading was around 80. Smart TV wouldn't operate so they blamed the TV. Switched tv over to a freesat box and it worked
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Philip Colling
(@LucianSanchez82) reported
@Plusnet Today one of your engineers resolved a slow broadband issue for me after discovering my line was configured as ADSL (I pay for fibre). Assuming its been this way the entire contract (18 months this month), am I due a refund for the difference between ADSL and Fibre?
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Gemma Smith (Hardy)
(@glhardy) reported
Sat listening to my husband on a call with Dean @Plusnet. I have never heard such a ridiculously rude conversation from a customer service rep. Plusnet must be so proud to have him on the team
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💕Elle J 💕#JustSaying
(@ejames500) reported
@Plusnet since we moved to fibre we have had no end of trouble with the Internet dropping. I think its time you send an engineer out now as nothing else seems to work!
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He’s no good to me dead
(@JACKO1986) reported
@Plusnet Hi, I’m trying to ring customer services but the number is saying it’s not recognised. I have a problem with my bill. Can you help in anyway?. Thanks. Ste.