Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 01/24/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service

  • craigcrowton Craig Crowton (@craigcrowton) reported

    @Buster_comedy @Plusnet @TalkTalk I will be on the hunt tomorrow as I hate paying for a service that doesn’t deliver. Hope your ok pal and that you have had a good Christmas and New Year.

  • FIibbertygibbet Robyn Alexandra Starr (@FIibbertygibbet) reported

    @Plusnet trying to get through to customer service all day long and so far unable to even get through as I keep getting cut off as i queue, any suggestions?

  • craigcrowton Craig Crowton (@craigcrowton) reported

    Why on earth did I go with @Plusnet? Phone line down AGAIN and the internet. Even upgraded to the best package and still awful. Their amazing 24/7 helpline says it “cares” and then informs me it’s closed. Bet their software on taking your money is working fine 😡😡😡😡😡😡😡

  • KatTrimble Kat J Trimble (@KatTrimble) reported

    When you're stuck with a mobile supplier whose site and comms are staggeringly, woefully bad. Plusnet - get your act together!

  • CamperConvert Camper Convert Info (@CamperConvert) reported

    @Plusnet I need assistance but your customer service phone line is closed... despite being 09.15am

  • MaryFurlong10 Mary Furlong (@MaryFurlong10) reported

    @Plusnet have you got service issues with landlines in the LE5 area as trying to contact my vulnerable mother and can’t get through (unfortunately not in the area to go check on her ) or please respond .

  • DannyCowanVO Danny Cowan Voiceover (@DannyCowanVO) reported

    @OpenreachHelp Plusnet are aware of the problem ... So if you could get your skates on and fix it ... That would be great thanks x

  • nekocora DG Taytakae (@nekocora) reported

    @Plusnet my internet stopped working for no reason! Orange light flashing but nothing seemed to work wtf

  • SnoopyHibiscus SnoopyLovesHibiscus (@SnoopyHibiscus) reported

    @Plusnet Broadband has been going down since last night. I need this working by tomorrow or I can't work!