Plusnet outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  ALLAN HARPER (@glaswegian78) reported 11 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

• 
  Sean Hadland (@SeanHadland) reported 16 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 27 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  Lord Gavin Lancaster (@gavinhlancaster) reported 33 minutes ago from Hartlepool, England

  Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

• 
  Chris (@ToxicSmoggie) reported 49 minutes ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gazza (@ShaunGaz) reported 5 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  Hazzy (@HazzyG123) reported 5 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Damilola 🌺 Arewa (@damstar_) reported 6 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  Red **** (@RedDyke69) reported 6 minutes ago

  @Benleo Damn those half-Spanish-owned companies, eh? Why not go with a good solid British-owned broadband provider like Zen Internet, Plusnet or Andrews & Arnold or even good old BT! It seems a classic case of “do as I say, not as I do” — preaching economic nationalism while happily relying on foreign-owned services to **** up your broadband !

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 9 minutes ago

  @Globalistloon @GavinFreedomLo1 Until I got Starlink I had everything , landline , broadband and email address through Plusnet but had so much trouble with outages that I dumped Plusnet broadband . Starlink is superb but of course no landline .

• 
  Flower Pot (@FlowerP79667758) reported 12 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Dan (@DJisatwit) reported 13 minutes ago

  @Plusnet why is your website so slow all the time? Everything else works fine

• 
  The Calmer Llama (@EltontoNick) reported 13 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  Karen Kelly (@karencerrig) reported 15 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  alyson (@AlysonAjm) reported 18 minutes ago

  @Plusnet plusnet keeps going down - what going on?