Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 12/05/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Antonel58982078 Antnello (@Antonel58982078) reported

    @plusnethelp switched from the 8th january but not router been delivered as of today. Not router= no broadband = not work. Never experienced such unprofessionalism how can you post router 2 days before activation on normal delivery in such time. bad start #badservice #plusnet

  • Ronald51961223 Ronald (@Ronald51961223) reported

    @plusnethelp New to Plusnet Broadband. Connected just before Xmas. B/Band slow with streaming services dropping out. Livechat unavailable-been trying for 5 days to get through by telephone. Please contact me. To think that Talktalk customer service(and speed)was better than this!

  • Saint_Jimmy1980 Saint_Jimmy1980 (@Saint_Jimmy1980) reported

    @darth_evanoth @SkyHelpTeam My plusnet is down too, ct6 . Major problem at the exchange it seems!

  • jenva15 jenva (@jenva15) reported

    Can somebody help? @Plusnet @plusnethelp I have sent a DM

  • IanDavidFisher Ian Fisher (@IanDavidFisher) reported

    @JamesAALongman Yes. A @Plusnet hub 1 which constantly (multiple times daily) disconnects WiFi and has done for almost 2 years. Plusnet has failed to remedy the issue despite the issues facing consumers over the last 12 months.

  • MissSutcliffe Miss S (@MissSutcliffe) reported

    My wifi is struggling under the strain of online lessons and keeps glitching at the worst points - is this a normal teacher thing or can you help @Plusnet @plusnethelp ?

  • davehartin David Hartin (@davehartin) reported

    @ianlewins I fiddled with my Plusnet settings a few months ago. Separated the 5GHz signal to a different channel for Child 1s games system and left the 2.4GHz for everything else. He's experiencing far fewer cutoffs during the games (which he says is bad) - might be worth a try?

  • michaellfox Michael (@michaellfox) reported

    @Shortwasp I've had Plusnet broadband for ages ( part of BT now) never had any issues. Get BT sport from them at £10/m. Dont get access to BT Sport app though as discounted price . Worth a look.

  • mattwilnos Matt (@mattwilnos) reported

    @69polaris69 @virginmedia @Plusnet wanna help?

  • lucasparcus Ping (@lucasparcus) reported

    @Plusnet are your systems down? My internet, phone line and WiFi have all randomly stopped working!? (Yes everything is plugged in)