Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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COYB Martyn 🥅🏒
(@PUSBMartyn) reported
@Plusnet I have been a customer for a number of years and still have a Huawei EchoLife HG612 connected to a ASUS router can I request a Hub 2 to replace the two units I have never been offered a hub1 or a hub2
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Paul McGee M0WNU
(@PM0wnu) reported
I have restored Pi-Hole functionality to my network, the only way to do this with the BT Smart Hub 2 is to disable it's DHCP and let Pi-Hole handle this instead before resetting device connections, in the Plusnet branded version this was not needed which is strange
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chemicalBern
(@berna44402) reported
@Plusnet I am a long time customer of Plusnet but still have the original router. I renewed my contract again at the end of March, can I get a new router from Plusnet?
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edie ⭐️
(@handcuffedspell) reported
@coldpancakemeow omfg… we’re on BT rn but moving to PLUSNET… this mega fall off i’m so scared but if it’s **** i’m sure kenny will go back he’s too impatient
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Fitbaw diaries
(@Fitbawdiaries82) reported
@Plusnet you are a disgrace FACT and your customer service is pathetic.
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COLIN THIRD
(@COLINTHIRD1969) reported
@Plusnet. I wish to terminate my contract under the 14 days notice cooling off period. The new package is slow and wish to go elsewhere. Please could you advise
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Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Gareth Sweet
(@GarethSweet4) reported
@Plusnet are you aware of any issues in SL6 area? Internet up but very slow
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Red Ange 📚
(@foxes1957) reported
@needsomesun We’ve always had plusnet no trouble x
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Senny
(@SenNufc) reported
@YDKWYDPodcast just been listening to the pod on my walk down to the dentist, take out pods, walk into the reception but then hear big DEarl still in my ears as he's on an advert for Plusnet on the radio. It made me very confused and the dentist receptionist now thinks I'm odd.