Plusnet Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS21.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Newton Aycliffe, Middlesbrough and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Internet | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Redcar |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@MartinBuck) reported
@plusnethelp That’s correct. My complaint is the quality of the communication. I’d already made a decision based on the original email and mistakenly thought that the question was duplicated info. Plusnet communications used to be so good and right first time... What’s going wrong?
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Plusnet Help
(@plusnethelp) reported
@RickyDM290886 Hi there. Thanks for getting in touch and sorry to read you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris
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Simulasoph
(@Simulasoph) reported
I plugged the new router in and 5 minutes later I am using it. It really was that simple. I confirmed that I would like them to send me one less than 24 hours ago. Now, how was the service last time you called BT, TalkTalk, PlusNet or any other about a connection problem?🧐🙃
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Jatroa 🏴
(@jatroa) reported
@plusnethelp Plusnet off ....yet again. Can’t tweet the FB discussion messages. Too rude.
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Paul Davis
(@GtiJazzBlue) reported
Might be time to switch our phone & broadband from @SkyUK had a comparison quote to switch to @Plusnet & Sky can't match it, been with them since they bought out BE - Question is are they worth the extra £54 a year for the same Package. Been a Happy Customer - opinions welcome.
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Richard Kiralfy
(@KiralfyRichard) reported
@plusnethelp our new Plusnet broadband account giving downloads far less (8mbs) than min guaranteed speed (21mbs). Please respond for account details so you can fix. All checks made, router plugged to master sky through filter. Acct is wpsplitt.
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Elithris
(@Elithriss) reported
i think i just single handedly shut down plusnet's wifi by trying to load a video in 240p
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Andreas Martens
(@dretweek) reported
Almost didn't switch to @Plusnet due to their crap password policy. Max length 16 chars? No pasting in the confirmation field? #Backwards
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Peter Scandrett
(@proogs) reported
Slight harumph at @Plusnet having "had to take the site down for maintenance.". Was looking at renewal options - my contract is up with them in a month;i n these days of scalable websites and renting server time, surely you don't need to fully take a site offline to do work? :-/
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SE Mags | Around Dulwich
(@SEMags_ADulwich) reported
So annoyed with @Plusnet. They managed to take my money in the 10 Feb, but didn’t process my order. Unfortunately I didn’t get in to the automated system! So now it’s back to the start again. Cancelled. Awful service.