Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 12/12/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SallyJanePerrin SallyJane Perrin SBA (@SallyJanePerrin) reported

    @Plusnet contacted customer help recently to explain my landline not receiving calls. They said BT Openreach would investigate on 16th August (yesterday). This afternoon found my phone line totally dead. Have followed your troubleshooting guides, line test result is "unclear"

  • Spartacus1965 Kevin (@Spartacus1965) reported

    @Plusnet I got through to support and apparently a local EE mast is degraded so plusnet customers are suffering problems but strangely not EE customers .

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Seems you have a nationwide problem for speeds.. for me I am again having even more problems, which I hoped was fixed last week. However after a while downloading the Diablo 2 beta, my speeds dropped heavily only to find out lots of packet loss and rubbish speeds again.

  • Emmalis79 Emma lister (@Emmalis79) reported

    @Plusnet Internet down again. 2nd day it's down. Not good when in poor mobile area & have a daughter who needs to send emails to her new 6th form about a class next week & pay for transport. Please sort it out most of our area is off.

  • shardo37 Sharon Hardisty (@shardo37) reported

    @Plusnet is there a problem in my area? DL116TT

  • DannyHoyle001 Danny Hoyle (@DannyHoyle001) reported

    @Plusnet my grandma hasn’t had a working mobile answerphone for months now. Keeps saying ‘this persons mailbox is disabled’. Countless calls to you and 2 new phones and still no better… Might try and see if @EE can give her better service.

  • martinrhickman Martin Hickman (@martinrhickman) reported

    @Plusnet #scam service more like. Takes money and don’t provide the service

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • Heesica_x 다니 𖤐 🖤𝕸𝖊𝖒𝖊𝖓𝖙𝖔 𝕸𝖔𝖗𝖎🤍 (@Heesica_x) reported

    @Plusnet My internet has just suddenly gone down without any reason. I've restarted a few times. Unplugged everything and plugged it back in. Still nothing. I've logged into the hub using all the correct details but still no internet.

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    @Plusnet Can you explain why you mislead on your website that the house moving fee is £65, when you actually charge £115 in an attempt to force people into another two year contract? It's actually cheaper to cancel and move to another supplier.