Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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phil shard
(@bodgeratheart) reported
@merriemede @Plusnet Let me know your secret!! I've been trying to get through on the phone and got bored of the bad on hold music after 32 minutes, 44 minutes and 20 minutes
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Jason
(@Jason_Cambs) reported
@simonbg12 @JohnLewisRetail @Plusnet Too be honest Simon, they’ve just charged me £218 for 4 months left on my contract, cancellation fee as I’m jumping ship to BT. My monthly bill is £31 which I questioned with JL but I was assured I’m not being overcharged! I reckon i am and can’t wait to go after loyal service!
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Richard Jones
(@rejones92) reported
@Plusnet your adviser told me you’ll be introducing WiFi calling on your SIM only service - when will this be?
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Andy Key
(@AndyKey45713388) reported
@Plusnet hi, I moved my broadband services over to you but I haven’t received my £50 voucher yet ? Can you help ?
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Anthony
(@Anthony96273373) reported
@Plusnet hi , I wonder if you could help me, I'm currently 10 months into a 18 months contract and my wife and I have seperated, she is currently living at the property , how do I cancel the contract and have the service switched off, I don't know what else to do...
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Father of Katie
(@fatherofkatie) reported
@Plusnet ordered your sim only deal wednesday with PAC code to keep my old nr. Today I was cut off from my old provider. No signs of my new sim cards. And also received email that I have spent all my data already #help
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Pam Groom
(@PamIsFantastic) reported
@Plusnet new customer here with a live broadband connection but no router! Can't get through on phone and no where to send an email. Not a good start. I thought your customer service was a cut above...
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S
(@JimJam_Binks) reported
Overwhelmed by the speed and effective response from you @Plusnet. Is this what your 'excellent customer service' is all about?
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Richard Jones
(@rejones92) reported
@Plusnet Thanks for the reply. I’ll press ahead with my request for a PAC code and move to a network which offers WiFi calling.
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osteopathhovebrighto
(@osteohovebtn) reported
@Plusnet since you've taken over the John Lewis broadband @johnlewishelp the broadband service has been diabolical, is this to force everyone over to a contract with you?!