Plusnet outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Chris (@ToxicSmoggie) reported 10 minutes ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

• 
  Sean Hadland (@SeanHadland) reported 31 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 34 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  Lord Gavin Lancaster (@gavinhlancaster) reported 56 minutes ago from Hartlepool, England

  Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

• 
  ALLAN HARPER (@glaswegian78) reported 58 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 4 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  Jason F (@jasonFr54781642) reported 9 minutes ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

• 
  Robert Martin (@AndyGraysdouble) reported 10 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Philip Challinor (@pchallinor) reported 11 minutes ago

  O let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!

• 
  Paul Sutton (@PaulSutton66) reported 16 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  GM Mark Howitt (@MarkHowitt) reported 16 minutes ago

  @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Bri 💙 (@OriginalBigBri) reported 16 minutes ago

  @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

• 
  Heena Modi Ⓥ 🌱 (@PlantShift) reported 18 minutes ago

  @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

• 
  Wessex Wyvern (@WessexWy) reported 18 minutes ago

  @BasilTheGreat It's worse, if you have BT, EE, or Plusnet broadband with their router, part of YOUR bandwidth & electricity is used to help provide THEIR public WiFi network. (It's hidden in the Ts & Cs but you can opt out in your account settings)

• 
  Jake (@jakehumphrys) reported 20 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed