Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cardinal Biggles McFerryFace #FBPE 3.5% 🇬🇧 🇪🇺
(@CardinalBiggle2) reported
@ColSkye I'm with Plusnet atm. I'm switching to BT this week i was with BT for 10 years, very happy with the service, but I got fed up seeing great deals for new customers, but only price hikes for existing ones. 20thC Customer Retention Marketing hasn't reached @bt_uk yet
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shopperfran
(@shopperfran1) reported
@Plusnet Hi we're having trouble blocking calls from a scam caller because it's coming up as an unknown number when we try to block it via your 1572 option. Is there anything else we can do? (It seems blocking *all* unknown numbers incurs a charge of £4 per month)
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Adam Gill
(@AdamGill30) reported
from
Andover, England
@AndyShuttle @plusnethelp This sounds exactly like my problem with plusnet but I live in Andover, Hampshire. I don’t think it’s a local issue, it seems this is the standard for plusnet. Also causing me issues with homeworking.
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Maria P. Zacharias
(@realmariazac) reported
@Plusnet Why haven’t you advised your customers via social media, in The Vale of Glamorgan, Barry CF63 that the internet will be off for 60hrs. It went off this morning at 07:00hrs & an agent has advised that it “SHOULD” be on by 12/02/21. BAD, BAD SERVICE 😡😡😡 @plusnethelp
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Cheech Pasteech
(@pasteech) reported
@LetsTalk_FPL @MMABrad48 Think it's 75mb with Plusnet, using ethernet direct from router into mains and get the full 75. Never any issues with lag at all
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Amy Barnett
(@AmyTheBee) reported
@plusnethelp hi there, I have received an email saying that Plusnet was unable to take a bill from my account but I can’t log in to pay as I’m not with Plusnet anymore. I cancelled before it started because of other issues. The bill is less than £1. Please can you help?
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Steve Williams
(@sjwdy) reported
@Plusnet I telephoned customer services last Friday to my wireless signal had dropped dramatically over the last few days. "Angie" said she'd run some tests and that she would have to escalate the problem and that someone would call me. Please advise.
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QueenOfGreen43 🇬🇧🇬🇧
(@QGreen43) reported
@Plusnet @bt_uk @CompAtSch i've been having this problem for days on/off now, about a week actually
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Mand
(@snibbo7) reported
@Plusnet Our plusnet broadband is broken and plusnet won’t give us free data Bolt ons to try and tether our 4 plusnet mobiles. 1 child and 1 adult now unable to work and really unimpressed with @plusnethelp and @Plusnet’s commitment to helping home schooling
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Beanie904
(@Beanie904) reported
Is there a problem in the yo19 area @Plusnet @plusnethelp because our broadband has been horrendous all afternoon. Tried looking on the website and there’s absolutely no way to find out or report