Plusnet Outage Report in Stockton-on-Tees, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	one month ago
Middlesbrough	Total Blackout	2 months ago
Middlesbrough	Wi-fi	3 months ago
Middlesbrough	Wi-fi	5 months ago
Middlesbrough	Internet	7 months ago
Middlesbrough	Wi-fi	9 months ago

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• Chris (@ToxicSmoggie) reported 18 minutes ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

• ALLAN HARPER (@glaswegian78) reported 26 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

• Sean Hadland (@SeanHadland) reported 33 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• OVLHS (@OVLHSSociety) reported 8 minutes ago

  @Plusnet according to your front page there's no issues with broadband yet it's been down since midnight and you won't answer the phone or respond to any tweets... Rubbish service.

• Leigh (@LeighLanson) reported 9 minutes ago

  @Plusnet @Sinister_Pete Mines been out since 6.30am just had a reply back saying a major outage has occurred and I should be back on by 10am. fingers crossed

• Neil Herbert (@NeilHerbert) reported 10 minutes ago

  @thinkplaymake @Plusnet @RainbowsEnd69 Yeah can't even ping an IP address. Was hoping it would just be a DNS issue and switch to 8.8.8.8 or something, but no. Can't even ping that!

• Ruth Ducker (@RuthDucker) reported 10 minutes ago

  Experiencing Internet outage @Plusnet via #johnlewisinternet .. my workday has just ground to a monumental halt. When working from home doesn't work. Suddenly realise I spend my entire day on video calls.. so I can safely say deadlines are not happening today.

• Plusnet (@Plusnet) reported 14 minutes ago

  @kingrob32 Hi Rob, We are very sorry that some customers are experiencing problems with broadband services this morning. We are working quickly to fix the issue. All the best - Beth Plusnet Sheffield

• Paul Freeman (@_paulfreeman) reported 17 minutes ago

  Nice to see the amount of @plusnet tweets mentioning that what looks to be a major outage affected "a small number of customers" ;-)

• redjohn (@Alexand67353610) reported 17 minutes ago

  @Plusnet as many others still WFH and your internet is not working, currently on mobile hotspot. Thank god my mobile internet is not with you. Any update when this is going to be resolved? Can't connect with anyone via phone, your text tech support apparently can't match my acc.

• Tecton (@Tecton18) reported 18 minutes ago

  @Plusnet @OVLHSSociety Only some? Seems like a massive outage. Be honest, please.

• Plusnet (@Plusnet) reported 19 minutes ago

  @Antoinette_JH Hi Antoinette, we are very sorry that some customers are experiencing problems with broadband services this morning. This should now be fixed, are you able to reset the router and let us know if you're having any further issues. - Curtis, Plusnet Sheffield

• Plusnet (@Plusnet) reported 20 minutes ago

  @FrispotMagickal Hi there, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield