Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 11/19/2025 14:50

November 19: Problems at Plusnet

Plusnet is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MSmithsonPB Mike Smithson (@MSmithsonPB) reported

    My broadband provider @Plusnet tells me that my service won't be fixed until 6pm on Wednesday. This is rubbish and looks set to cause me and no doubt many other customers huge problems.

  • LuvDup LuvDup🔔🔚 (@LuvDup) reported

    @Plusnet such a shame you don't treat your staff like you do your customers. Conning people to join Early Life.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • BuzzBeardy Jabby Dodger (@BuzzBeardy) reported

    @Plusnet Are you having trouble with login or password reset that you know of for Plusnet mobile? Cant login and reset has a glitch, when you enter new password it refreshes and auto fills with a 5 letter word

  • lone_piper Sennir (@lone_piper) reported

    @Plusnet My one is to save more money by cancelling and paying the Early cancellation fees for your service because it's cheaper than the huge 14% price increase you are proposing in March. I've been offered Fibre BB with international calls for £19 from Sky.

  • O_T_Cymru OliverTwistCymru (@O_T_Cymru) reported

    @Plusnet is there a broadband issue in CF83 8PJ? My network went down approx 08:10, I’ve turned the power off/on but still not connected. Can you advise plz

  • alihare9 Ali Hare (@alihare9) reported

    @Plusnet we've now had an email (not acknowledging yesterday's missed appointment) but giving us a new appointment date that we're unable to do and threatning a £65 charge if the property is inaccessible. You're not off to a very good start for customer service.

  • gilbeynut James Frankland (@gilbeynut) reported

    @plusnet appears to be a mobile outage in TR11. So mobile network for the past few hours.

  • NewshotVideo Newshot Productions 💜 (@NewshotVideo) reported

    @Plusnet Desige your promise that we would have continuous wifi during the changeover, here we are without any. Really helpful for work. No voucher yet, charged for 2 months with no service, connection date moved 3 times (now on week 6) had to beg Sky to keep us on..

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @Plusnet hi guys, I’m trying to add times to my sons devices to hinder all night gaming or binge watching TV whilst I sleep. I’ve found how to on my router, the issue- I just have lots of codes [unknown then random numbers. How do I pinpoint which device is which please? C