Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 12/26/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @KirstyYanik Hi Kirsty! Sorry for the delayed response, we're really busy at the moment and taking longer than we'd like to get back to people. You can drop me a DM and I'd be more than happy to help you out if you've not been able to get through. - Curtis, Plusnet Sheffield

  • pHdesign2011 pH Design (@pHdesign2011) reported

    @Plusnet My broadband keeps disconnecting (orange flashing light) every few minutes for days now. The phone/landline seems to be fine. Nothing has changed inside my property and I have tried all the usual solutions. You did dig up the road last week. Please can you help?

  • Xbox_Nati0n Fletch (Xbox Nation) 🇬🇧 (@Xbox_Nati0n) reported

    @TartanTroot I used plusnet a while back and they were pretty decent but I've never had an issue with Vodafone weirdly! I would certainly not recommend sky, ee or BT

  • markwalshuk Mark Walsh (@markwalshuk) reported

    @Plusnet Hi - been without Internet for 60+hours, ticket created 48 hours ago following phone call and no updates to ticket from Plusnet, Openreach investigation or an eta of when service will be restored

  • KaJohnson99 Katherine Johnson (@KaJohnson99) reported

    @Ofcom @Plusnet no broadband for 6 days. Going around in circles due to appalling customer service 🤬🤬

  • drei_3000 andrei 😈 (@drei_3000) reported

    @Plusnet My internet has been down all day, even though everything appears normal on the admin? Any news on fixing this please

  • CalumTynan Calum Tynan (@CalumTynan) reported

    @Plusnet hate being the guy who tweets a company but I sent you a DM with all the details you need in it (request, username etc.) yesterday morning, as well as a few follow ups, and I’ve yet to have a reply beyond an automated response. Would be great if you could help. Thanks!

  • NaixL Ian Letter 🌳 (@NaixL) reported

    @Plusnet I hired your Wifi services on the 2 of September. Even though in the website it is advertised you only take up to 7 days to start the service you gave me starting service date the 20 of September. I has just got a message that my service will be delayed.

  • kath3852 kath jones (@kath3852) reported

    @Plusnet can log into webmail but no emails loading since Friday. Do not know user name tried reset but not receiving email info. Please help

  • OniSuika 鬼萃香 OniSuika || Commissions Open (@OniSuika) reported

    @Plusnet My contract is out in 2 months, I've been warned without it my bill will double, the email offering me to renew gives a dead link, the site offers no clear way for me to renew or upgrade my package and frankly the speeds have been abysmal. Where can I cancel everything?