Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 12/22/2025 12:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • warningshout Marsey Gordo (@warningshout) reported

    @Plusnet hello Plusnet my broadband and phone are not working is there an outage?

  • Customer_2022 Neil B (@Customer_2022) reported

    @HellFpl @Plusnet Award winning customer service, eh! Who did they beat to that? Ryanair?

  • Customer_2022 Neil B (@Customer_2022) reported

    @Ofcom @plusnet Our phone and broadband have suffered an outage issue for 16 consecutive days now. We have had three engineers out and we have spoken to a dozen people at plusnet, one of whom outright lied to me. We still have no clear, definitive answer as to a fix. Help!

  • Plusnet Plusnet (@Plusnet) reported

    @aaronjamiebyrne I hope that this hasn't affected your time away too much. We'd need the account holder to contact us to look into this issue and so I'd recommend that you contact whoever you're renting the cabin from and ask them to get in touch with us. Regards, Emily Plusnet Leeds

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet We are now into our 16th day of our phone and broadband outage issue and I will be contacting OFCOM later to raise a complaint. I am reduced to using from a local co-working space at £24.00 per day which I doubt plusnet will refund.

  • petecarson pete carson (@petecarson) reported

    @Kearney96 it's weird how plusnet and giffgaff tried that route to be more relatable using the north instead of using southern english voices and instead what happened was i came to resent the north as a whole new customer service enemy

  • Pauline19521289 Pauline Brady (@Pauline19521289) reported

    @Plusnet I’m wanting to cancel by sport app from my account but sick of being on hold and also operator@trying to talk me@out of it. Can this be done please

  • marcgash marc **** (@marcgash) reported

    @Plusnet so disappointed with the customer service I have received. When I moved home on 30th May, I moved my services with you to my new address. In doing so I was 'awarded' a gift voucher, however I was unable to claim it as the address was still showing as my previous on 1/4

  • Lewis_1417 Lewis (@Lewis_1417) reported

    Moved on to @Plusnet. Don’t think I will be on here long. The signal is rubbish everywhere I go.

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet Wow! There is a department in plusnet that gives a damn! The catch is that the onus is on you, the customer, to raise a complaint on plusnet's website, otherwise you'll be waiting forever for someone to take ownership of your problem.