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Plusnet outages and service status in Stockton-on-Tees, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Stockton-on-Tees, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • glaswegian78
    ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • SeanHadland
    Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • ToxicSmoggie
    Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • gavinhlancaster
    Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • HannahRose1401
    Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bigbadllama
    BigBadLlama (@bigbadllama) reported

    @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm

  • gingerlegs747
    Gingerlegs747 (@gingerlegs747) reported

    @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

  • iamonabeach
    -on a beach- (@iamonabeach) reported

    @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

  • judewri
    judewri ( Jude) 🌹💙 (@judewri) reported

    @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏

  • EltontoNick
    The Calmer Llama (@EltontoNick) reported

    @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

  • gromitfoxzero
    GromitFoxZero (@gromitfoxzero) reported

    @whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot

  • duchess2390
    Victoria Unprincipled (@duchess2390) reported

    @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

  • RedDyke69
    Red **** (@RedDyke69) reported

    @Benleo Damn those half-Spanish-owned companies, eh? Why not go with a good solid British-owned broadband provider like Zen Internet, Plusnet or Andrews & Arnold or even good old BT! It seems a classic case of “do as I say, not as I do” — preaching economic nationalism while happily relying on foreign-owned services to **** up your broadband !

  • GregIngham1
    Greg Ingham (@GregIngham1) reported

    @Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..

  • egrefen
    Edward Grefenstette (@egrefen) reported

    Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.