Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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RavScale Designs
(@RavScaleDesigns) reported
I see my @Plusnet Internet is back to its normal self over the past week. Been in 20 minutes and its unusable, only trying to send a couple of emails. Will receive a reply no doubt about wired connection instead of wifi (which it is) can't wait to cancel.
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Mark Wylie
(@MarkWylie) reported
@Plusnet did contact me to say my phone is now with them. I tried to add Call Barring, assuming my broadband was on its way. Instead they removed Voicemail. They did that while I was on hold on the phone to ask them not to! So far, 0/10 for customer service, @Plusnet
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Cate Crownshaw
(@cate_crownshaw) reported
@Plusnet No mobile signal since Friday lunchtime. Any ideas when it will be back? This is becoming a regular issue. What is going on?
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𝔟𝔢𝔵
(@loomiscrowley) reported
Hey @Plusnet my broadband has been down all day, I’ve restarted it and turned it off and on and it’s still not working?
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Paul Denman
(@PaulDenman_) reported
@plusnet when will the outage in Holbeach be resolved please?
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Henna Hamid
(@Henna_H2) reported
@virginmedia You’ll be glad to know the pre install team hung up on me. I give up, going with @Plusnet now. Based on other people I know that have tried to sign up to virgin, I’d strongly recommend you review your on boarding process and customer service levels. Atrocious
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Phil Evans
(@TheAstroPhil) reported
@virginmedia @jiscmi Are there any issues at the JaNET/Virgin boundary? I cannot connect to @uniofleicester from my Virgin connection (has happened before). Other non-VM colleagues are fine, plusnet mobile is fine, other sites fine. Reouter reboot didn't help.
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Cheeky Fork
(@cheekyfork) reported
@Plusnet so you're all about "can we help you sort your 20mbps speed" now I've given notice, but for 3 months you've done nothing, you had a 6 weeks period during that which I was home EVERY day, now you're saying it's my fault I won't take a day off work. Shocking!
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Plusnet
(@Plusnet) reported
@Hardly_working Hi there, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@kazemaruOW Hi there, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield