Plusnet Outage Report in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	2 months ago
Middlesbrough	Total Blackout	3 months ago
Middlesbrough	Wi-fi	4 months ago
Middlesbrough	Wi-fi	6 months ago
Middlesbrough	Internet	8 months ago
Middlesbrough	Wi-fi	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Chris (@ToxicSmoggie) reported 16 seconds ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 5 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  ALLAN HARPER (@glaswegian78) reported 14 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

• 
  Lord Gavin Lancaster (@gavinhlancaster) reported 20 minutes ago from Hartlepool, England

  Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

• 
  Sean Hadland (@SeanHadland) reported 51 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grant (@PicaMax) reported 6 minutes ago

  @Plusnet after our house move on 21/10 we still don’t have a broadband service installed. @Plusnet have told us they’ll next update us about progress on 16/12 once they’ve heard from @WeAreOpenreach #poorservice

• 
  HRS (@HRS_live) reported 7 minutes ago

  @Plusnet hello, I am switching from plusnet to another service provider on 21st December 2022. Current contract with plusnet ends on 3rd December 2022. User name : hrs365 - kindly confirm you received the switch request and charges that I will pay till 21st Dec.

• 
  Arry (@ArryMatt) reported 11 minutes ago

  @craftyfella They're betting on it being too much hassle to move. I had numerous issues with VM and was a long-term customer, so moved to PlusNet. The final straw was my Internet was down and being told they'd not look until it had been out for 24 hours, so I should call back in 24 hours.

• 
  Tim Masters (@TimMEsports) reported 12 minutes ago

  @Plusnet No Mike, sorry, I need my issue addressed, not more 'you'll hear from us soon' messages. Especially as I've already heard that twice in the last two days, and on both of those occasions it turned out to be a lie.

• 
  Susan Attwood (@SRWoody23) reported 17 minutes ago

  @Plusnet I’d rather have internet. Day 7 of no internet service from @Plusnet, no communication, and update I requested from bot (no people available) now says to be fixed in 14 days. I’m in a town of 100,000 people, not a remote corner of the world

• 
  Katie (@Katie14339433) reported 17 minutes ago

  @Plusnet Been having issues with our internet all day, and now it's turned off completely. It's flashing orange but the cables are plugged in correctly. We are a house of uni students needing to get assignments done, and currently we can't #plusnet

• 
  Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported 18 minutes ago

  @Plusnet @OpenreachHelp The amount of hours I have given to sorting this out is beyond a joke! The worst customer experience I have faced bar none. A complete and utter joke! Fair play to the young man who is now dealing with it who is sticking to his word and calling me back.

• 
  Sam Brown (@Browner501) reported 21 minutes ago

  @Plusnet Hey, our broadband hub has been down all day. We’ve tried the robot diagnosis, forced reset and reset to factory settings nothings worked. Any suggestions? Thanks

• 
  CJD (@CCCJJDDD) reported 21 minutes ago

  @Plusnet .@Plusnet so was told a pole inspection was required. No one came out. Then told I needed new line installation. Spent another few hours on hold being ignored. Arranged installation date. Now just been informed of ‘delay in installation’ ? Unbelievable bad customer service.

• 
  Sonia Arthur (@SoniaAr25711498) reported 22 minutes ago

  @bt_uk I’ve been waiting since September to get my bt up and running Ian still paying astronomical bills with Plusnet and don’t even get the full power bt took £35 pound of me for upfront payment but apparently they have no none nobody engeeneers to connect be What a pile of crap ****