Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Billingham and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Billingham |
Internet | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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alex pomphrey
(@alexpomphrey) reported
@OpenreachHelp I have. Connection broken on Friday after engineers strung new adjacent overhead section. Reported to Plusnet, told would be remedied 2day but OR men in Rd didn't check - not on worksheets! Expensive revisit needed when your men could have sorted today. Very poor show really,
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Natalie Atkinson
(@Gbutterfly) reported
@Plusnet three days since you activated my broadband service, still no router to use it and no reply from your customer services. Shoddy!!!
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Bill Fox
(@BillfoxUk) reported
from
Lydd, England
@Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.
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Aimee Paterson
(@patersonnX) reported
@Plusnet I am a new customer and broadband is active etc but not connecting any of my devices to the internet. Tried two days in a row to speak to customer services and just got passed from person to person. It is now becoming more hassle than what it’s worth. How can I cancel?
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Mr Roberts
(@ict_stu) reported
@plusnethelp I am really regretting my recent switch to #plusnet my broadband speed is nowhere near the speed that has been promised and I wish to cancel the contract as I believe that you are in breach. I have been unable to speak to anyone via the customer service line. Pls hlp
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Gavin Smith
(@GavinSm53447975) reported
@Plusnet Plusnet is not reliable. Do not use them! They make repeated promises and do not follow through on them. Avoid at all costs!! Appalling customer service.
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Emma
(@FoodieEmma) reported
Is it my imagination or does @Plusnet REALLY hate apple devices? Constant problems with home wifi on my mcbook and iphone but windows/samsung devices have no issues
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Garry
(@Garry73063826) reported
@plusnethelp i am a new customer, if someone from @plusnet could tell me how toget in touch. No live chat. No telephone customer service. No email contact. You took payment on 22nd october. Activation date was 16th november. No contact from you. No router. Cancel activation.
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Tibette & Frerica❤️
(@claresugarland) reported
@plusnethelp why is there no email address to send formal complaints? moving to #plusnet is the biggest mistake i have made this year. Absolutely dreadful service. drops connection daily and wifi not strong enough for streaming. Sort it out or release me from this contract.
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Jason Thomas
(@Ichabod72) reported
What a load of bollocks #plusnet New customer, come home to find no router and internet cut off. Several hours on the line to them and got nowehere - no help at all. Don't do it, people.