Plusnet Outage Report in Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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RuthEs
(@MillSussex) reported
@Plusnet What is wrong with your service recently? Next to useless. Have seen complaints from many parts of the country.
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Diane Morrow
(@DimorrowD) reported
@plusnethelp @Plusnet how incompetent are you, 9 weeks after an ORDI request to fix fact you have my phone number connected to another address you still haven’t sorted it! Suppose it’s one way of tying people to you,they can’t leave if details are wrong with @WeAreOpenreach
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Keava
(@keavaoloan) reported
@plusnethelp hi, we are leaving Plusnet to switch to another provider and were told that we wouldn’t be charged again, due to recurring issues with service. However, we’ve been billed - was just wondering if someone could look into this, please?
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Lee Gibson
(@gibbo2257) reported
@VodafoneUK Over 3 days now. Do you think its acceptable considering I amongst other people are in lockdown and relying heavily on a stable Internet connection? No one from EE, plusnet, BT are experiencing issues like this that I'm aware of. Such poor service from yourselves
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Patricia
(@Patrici20081908) reported
Plusnet Broadband Im existing customer offered no deals have to leave. Broadband contract ends a April but line rental ends in June both taken out at same time. If I leave April they keep line rental money or I stay and pay broadband full charges for 2mnths or maybe they fine😔🤕
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Jackie McIntosh
(@Jacquel25894293) reported
@Plusnet been without broadband since Tuesday. Switch over service has been atrocious. Ring helpline you get nowhere and just left in limbo.
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Dutton
(@dutton_craig) reported
@plusnethelp @Plusnet moved home 2 weeks ago and ever since, my wifi is constantly dropping out. Tried the instructions to change the channels etc but same issue. Terrible service considering I had to pay +£100 to move and your next suggestion was paying for a new router.
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man of mystery
(@DrLucid) reported
@MarcAllera @plusnethelp Not happy with #Plusnet under question 212234830. broadband issues for 4wks. Engineer visited & finally found issue with line climbed pole switched connection point. I updated PN at every stage. Now landed with charge! Pls check log carefully & rescind
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Deborah J
(@Isolde1231) reported
@MrsTWymer @virginmedia I confronted my provider with the fact I could go elsewhere and they dropped my bill accordingly. Plusnet via John Lewis/Waitrose. Excellent customer service and good speed in leafy Finstock