Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 02/18/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • officialgaryd Gary (@officialgaryd) reported

    All @Plusnet broadband is down nation wide apparently...

  • aeroflixfilms Lance Williamson (@aeroflixfilms) reported

    @Plusnet Broadband in Harrow down. "Award winning" customer service not taking calls til 13:00. I can't do any work. Arrrrgh 🤬

  • AndehX Andy (@AndehX) reported

    @Reid_BUFC @Plusnet It's been down less than an hour and half, I'd hardly call that "all day"

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • Callillistone Callum Lillistone (@Callillistone) reported

    Well... Joined @Plusnet less than a month ago... Not making a great impression considering the service is down and there is zero update on the issue from social media teams. Poor form.

  • theembersfire Marcus C (@theembersfire) reported

    @AndrewGalvin14 @Plusnet Exact same issue in Maidstone, been down for over an hour now so not great when WFH! Customer services are obviously swamped as it won't even let you queue if you dial. I'm shocked there's been no announcement given how extensive this seems to be.

  • mresponsively David 🔥 (@mresponsively) reported

    @carolineinkpen @Plusnet Seems like a nationwide issue.

  • challiscj Christopher Challis (@challiscj) reported

    @pfrr @Plusnet Not a great sign uf they've taken down the service status page Any word @plusnet? Where are you providing updates on the outage? Do something.

  • asmith_1979 Andy Smith (@asmith_1979) reported

    @Plusnet Broadband went down around 11:15 this morning. Shows connected but unable to get any web traffic. Any ideas?

  • HolyDiver73 HolyDiver73 (@HolyDiver73) reported

    @Plusnet can you at least acknowledge a serious national outage and an ETA on the repair please. I am losing money here.