Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 12/11/2025 12:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilipMcNulty2 Philip McNulty (@PhilipMcNulty2) reported

    @Plusnet having waited for you to answer and being told that the porting problem is at your end, I’ve now received a message from you asking me to contact you because we have given you the wrong information. No way am I sitting on the phone again for 30 minutes. Call me.

  • jonnyansell Jonathan Ansell (@jonnyansell) reported

    @Plusnet My be service hasn’t gone live today as expected. How do I go about cancelling my service so I can move back to Sky?

  • Plusnet Plusnet (@Plusnet) reported

    @david62u3 Thanks David, I'm sorry to see that it's still a bit up and down. Please can you turn your router off for at least 15 seconds and then back on? Please allow 24 hours for it to settle after that and let me know whether the speed issues continue. Regards, Emily Plusnet Leeds 🌞

  • Romfordian2 Mick Tilson (@Romfordian2) reported

    @Plusnet any chance of a reply to my DM? I'm abroad with no phone service. Looks like we'll be changing providers

  • Plusnet Plusnet (@Plusnet) reported

    @DaveyAutos Hi Davey, I'm sorry to hear that you're having such a bad experience with us. This isn't something I like to hear nor do I expect this. You can DM your username and also a brief description of what's going off and I'll be able to look into this for you - Curtis, Plusnet Sheffield

  • Samueltennant Sam Tennant (@Samueltennant) reported

    @Plusnet Hi! Happy FTTC customer here, but I've seen gfast is availableat our address. I appreciate Plusnet don't offer gfast plans, but it seems mad for me to Leave Plusnet to use the same cables and get gfast with your Parent Company, who DO offer it! Any suggestions?

  • zozelizabeth zoyushka (@zozelizabeth) reported

    Is anyone else on @Plusnet having really slow/intermittent connection? So so so annoyyyying

  • gazpacholulu Dr Neil A Mallett (@gazpacholulu) reported

    @Plusnet sorry but my mother's internet connection is so poor yet again..the line goes down at least every couple of minutes for several seconds stopping any downloads

  • Sweetman_S Simon Sweetman (@Sweetman_S) reported

    @Plusnet Broadband down at CT93BG. You don’t recognise my account via text and no way to get through on phone

  • ShahHita Hita Shah (@ShahHita) reported

    @Plusnet worst service ever,been on hold for nearly 2 hours and no response.I am on hold to speak to somebody in business department.Our business broadband was meant to start today and no response from them.Aweful# worst