Plusnet Outage Report in Stockton-on-Tees, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (16%)

3. 

   E-mail (9%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	one month ago
Middlesbrough	Total Blackout	2 months ago
Middlesbrough	Wi-fi	3 months ago
Middlesbrough	Wi-fi	5 months ago
Middlesbrough	Internet	7 months ago
Middlesbrough	Wi-fi	9 months ago

Community Discussion

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Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• ALLAN HARPER (@glaswegian78) reported 26 minutes ago from Ingleby Barwick, England

  And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

• Chris (@ToxicSmoggie) reported 40 minutes ago from Stockton-on-Tees, England

  @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Paul McElroy (@AceRimmer77) reported 6 minutes ago

  @Plusnet Hello, I have been experiencing really slow connection speeds (less than 10mps) for a couple of months even with the pro add on.

• Jane (@darcy2010_jane) reported 8 minutes ago

  @Plusnet Yet again bill time internet down again. 🤦 Even though I was promised it had been sorted.

• Jacqui Hemming (@Ormithologist) reported 9 minutes ago

  @Plusnet Had a message to say my emails were archived as I hadn't accessed the account in a while. I've now added my Plusnet account to my webmail server, but I'd like my emails restored. Help?

• Doc Bob (@EdemaRuh9) reported 14 minutes ago

  @Plusnet Your existing router is crap. I’ve been using my BT router since switching to you 3 years ago since your wifi speeds were atrocious. Pity it’s taken you so long to make a white BT router. !!

• Tim Wright (@timmybanana) reported 15 minutes ago

  @Plusnet I refuse to.private message. The account holder has also complained about this and apparently a 'firmware' is being pushed to the router. This clearly isnt working because we have had the same issue tonight. Our contract will be cancelled by us, with refusal to pay any charges!!!

• Ming Cheng RIBA RTPI (@ArchitectMing) reported 20 minutes ago

  @supertanskiii I have a Plusnet account and can confirm you do NOT need to use their router. You only need to know your login name & password, which they will tell you and you can use a third-party router.

• Rory Presses 📺 buttons 🌱 (@ButtonsPressing) reported 24 minutes ago

  @supertanskiii I am also with Plusnet and I found the router wasn’t good either, so I bought a Netgear Nighthawk. Nice user interface but it wasn’t reliable, kept needing to be reset. I eventually bought a Draytek Vigor 2862. Awful user interface but it’s very powerful and hasn’t let me down.

• Jane (@darcy2010_jane) reported 25 minutes ago

  @Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.

• Food Man (@FoodMan_aka) reported 28 minutes ago

  @supertanskiii What is the problem with your Plusnet router ? Have you spoken to Plusnet and asked them for a new one ? You shouldn't need to retain your existing router as a modem I'm a big fan of Draytek and Cisco routers but they can be tricky to set up as there's a LOT in there to bugger up

• Heung Min Jon (@JonnoSizeable) reported 28 minutes ago

  @Plusnet My broadband was due to start on 22nd, I've had no internet for 4 days!! Customer service is closed, please help!