Plusnet Outage Report in Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Plusnet
Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Moira M
(@reiver_rover) reported
Avoid @Plusnet like the plague! Over & above stress of no broadband for 3 weeks, now hit with cancellation bills amounting to OVER £500 for: Original a/c broken by them; Repair a/c "declined" (never existed); 3rd a/c cancelled by us well within 14 day cool off period. Bandits😠😡
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GeckoShibori
(@GeckoShibori) reported
@Plusnet I was trying to troubleshoot a streaming issue with streamlabs and after 2 hours they said "contact your ISP" so here I am. How can you help me please?
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JS2
(@jayesstoo) reported
@Plusnet Anyone from John Lewis Broadband or Plus Net? Do you have real people monitoring your Twitter accounts & emails? Do you actually do any customer service? Do you want my next payment?
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Neil
(@higheight) reported
@BobaFatt @virginmedia @Plusnet Can't believe how badly you've been treated by them mate, it's a comedy of errors. Not that it's funny given how much you've had to pay out on mobile data. Clowns.
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Eve Jackson
(@EveJack08071600) reported
@Plusnet internet keeps cutting off and speed test on google was poor! Having to pay for more data to actually be able to do some work!
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Lee ♿️
(@mrleeleencfc) reported
Hey @Plusnet @plusnethelp. My contract with you ends next month. I am more than happy to renew because I love the service you offer but think I could find a cheaper deal if I signed up with someone new. Is there any decent deals you can offer me to renew? Thanks in advance!
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Faith ♡
(@faithbater) reported
@Plusnet my wifi says connected but no internet/ authorisation needed. It has been like this for the last 2 days. Everytime I click on the hub page is says connection is fine but its not working
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Peter Shane Anderson
(@ShaneAnderson99) reported
@OpenreachHelp Done this countless times with Plusnet. Last engineer said he could do no more - like all but one other who was the one who got it working originally after six days of failures. 10 days later it goes down. Last Engineer Conrad gave me a ref No. 39298. Referred 2 second line team.
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amber pickles🦇
(@themiIkybarkid_) reported
@Plusnet my broadband isnt working help pls
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Robin Wright
(@Tobertigh) reported
Well yet again waited in all morning for our plusnet service to be connected from 8am to 1pm. This the second time they have not turned up. After assurances this time they will be there on time. So it is evident BT Outreach or BT Plusnet are totally incompetent.