Plusnet

Plusnet Outage Report in Stockton-on-Tees, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockton-on-Tees, England 08/05/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Plusnet outage reports came from the following cities: Middlesbrough, Stockton-on-Tees and Newton Aycliffe.

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City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mungerville craig branson (@mungerville) reported

    @Plusnet @plusnethelp you are directly damaging my business. My website hosted by you is down and my email doesn’t work. To my clients this looks like I’m no longer in business. How will you compensate for this?

  • SamWebbwriter Sam Webb (@SamWebbwriter) reported

    @Plusnet Hi, I'm an existing customer, how do I get the new router please?

  • AmandaS40972684 Amanda Saunders 💙 (@AmandaS40972684) reported

    @hbcmike @Plusnet @Google Looks as if it’s now going to be “an overnight fix” so unlikely to receive our emails until tomorrow 😩

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @SharonGChiara @TheSYLEPress @Plusnet Well it looks like they have decided that as well as not updating the status of the problem for 6 hours now they can even update the time of when we can expect an update!

  • atalosstoo James Robinson (@atalosstoo) reported

    @Plusnet I think that your response to the failure of your email service is poor. Discovered this morning but can't be fixed till tomorrow. Very poor show.

  • PolicyRob Rob (@PolicyRob) reported

    @HelloFromMarcus @Plusnet BY by proxy. Awful firm.

  • hbcmike Mike Brown (@hbcmike) reported

    @Plusnet Pls fix email! When’s it going to work???

  • hbcmike Mike Brown (@hbcmike) reported

    @Plusnet @Google Pls fix email! When’s it going to work???

  • awsiow Andrew Starnes (@awsiow) reported

    When are we getting email back @Plusnet ? It’s been down for hours!

  • stardate1234567 Vada (@stardate1234567) reported

    @We_Spirit_Now @Plusnet Lastest update from @Plusnet saying it won’t be fixed till tomorrow morning now, that’s at least 31 hours since it went down. Some very unhappy customers.