Plusnet Outage in Darlington, England
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
No problems detected at Plusnet
Plusnet problems in the last 24 hours in Darlington, England
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Total Blackout
Plusnet in Darlington, England CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Plusnet Issues Reports Near Darlington, EnglandLatest outage, problems and issue reports in Darlington and nearby locations:
from Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
from Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
from Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
from Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
Plusnet Issues ReportsLatest outage, problems and issue reports in social media:
@Plusnet @plusnethelp please can somebody check your DM’s? I’m going to cancel my DD if no response!
@Plusnet @plusnethelp we’re are now 2 weeks in, have been on hold for over 4 hours in total, still no progress. The only thing that has changed is you are now billing us for the service we cannot access! #shockingcustomerservice, #plusnet
@Plusnet Wow plusnet based on several conversations i have heard including today how you can say you pride yourselves on customer service is beyond belief. You really do need to monitor your forward facing inbound agents to loyal customers. Appalling.
@Plusnet @Plusnet over 1 and a half hours on hold on your phone lines! Ordered my router over 2 weeks ago and not heard a peep from your team! Can someone please help?
@plusnethelp @plusnethelp @Plusnet some help
@Plusnet where can I chase up an installation without hanging on the phone for ages? Live chat doesn't work
@Plusnet Customer services award and all contact with customer services cancelled? Joke!!
Wow, @Plusnet are absolutely terrible. Their customer service is shocking. I can’t even login to my account on Safari. Just a blank page and asks me to login again. Seems to be a common problem but @plusnethelp say “use a different browser”. How about you just fix your **** site?
Ah Glorious! The internet has been restored! This morning I ran into a few connection problems, however with the kind help from the folks @Plusnet everything was sorted within the hour. Truely grateful. Sadly the old Netgear Modem has bit the dust ;-; it served well.
@Plusnet your service is a joke on the phone to get hold of one of your team to sort out this mess and been on the phone for 30 mins!! And still no response? Then your call drops and have to repeat this. No thanks don't think I'll be renewing the contract.