Plusnet

Plusnet Outage Report in Darlington, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Darlington, England 11/08/2025 21:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stephencomedy Stephen Bailey (@stephencomedy) reported

    Why when i ring @Plusnet from my ee mobile phone does it keep taking me to EE! I cant get hold of @Plusnet at all as the phone number keeps taking me to ee!! Only been signed up to plusnet for an hour and so far it is the worst service ive ever experienced

  • shloveridge Sarah (@shloveridge) reported

    @Plusnet hi, my partner is trying to cancel our order as it is within the 14 days of purchase, however we cannot find anywhere online to cancel. We waited an hour on the phone and got nowhere. Where can we cancel please?

  • byebyeclouds Paul Davies (@byebyeclouds) reported

    @Plusnet I was supposed to have broadband on Monday in our new home and I still have no idea when I will be connected - Plusnet service is just awful - just getting technical speak and no answers

  • bish_10 Neil Bishop (@bish_10) reported

    @Plusnet Still cant get through @Plusnet shocking customer service.

  • crevicekid 🇪🇺 Matt Turner (@crevicekid) reported

    @Screwfix @DavidWa28957772 Still not working for me either, I'm on Plusnet. Worked fine on 4g the other day though

  • Hindsyfella Chris Hinds (@Hindsyfella) reported

    @Plusnet Hi, I'm trying to cancel before the 14 day cooling off period. I've been on hold for close to 90 mins. Any chance I can get a call back?

  • photomcbeth C McBeath (@photomcbeth) reported

    @Plusnet can you help please? I seem to have gone through in one day the amount of data I would normally use in a month. I tried calling helpline but can't.

  • ironicallyindie Nico (@ironicallyindie) reported

    @Plusnet Hi, I need some help please, I’m not sure if an engineer is actually visiting today or not, could you help me please?

  • cocoandgolden Chloe (@cocoandgolden) reported

    @Plusnet a new customer and my line is down, can you help please?

  • ShaneOrlando129 Shane (@ShaneOrlando129) reported

    Just joined @Plusnet and starting to regret it already, considering cancelling before this poor service snowballs. Not gone live on the date it was suppose to, sending an engineer on a day when I am at work, which will fine me £65 if I am not there. Now on hold for over 30mins