Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 03/12/2026 04:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @Madfuncreative @Plusnet @plusnethelp Yes, we are the same. Broadband drops out 5-6 times daily. Making working or home schooling impossible. In the process of trying to sort, but apparently plusnet can find no issues so want to charge me £65 minimum for an engineer visit. Never had a issue with my previous supplier

  • Skiandsurf1 Terry simpson (@Skiandsurf1) reported

    @Plusnet Hi I've a Plusnet broadband and there's something wrong with it. Its off and on, currently can't do a speed test, it times out . Ping 1728 ms. Can't get through to customer services it's a joke, even when it's working it's slow. Can someone contact us on here please.

  • SuseRichards SR (@SuseRichards) reported

    Can anyone recommend an email client that is compatible with iPhone, as in you can operate it using SSL? Plusnet doesn't work with SSL switched on and I don't like Gmail but will use it if I have to.

  • bradsin_FCCA Brad Sinclair (@bradsin_FCCA) reported

    @plusnethelp I am dissatisfied with there being no resolution to my connection issue.A further month has passed and my broadband speed has got worse! I am not convinced Plusnet can fix this problem. Every time I try to call, I receive a message that Plusnet is busy and call back!

  • jaffa2 Andrew Flegg (@jaffa2) reported

    Gah, @Plusnet don't allow you to move home (or cancel) via website. Long queue times to get through to customer service. Hold music is lo-fi, awful and - worst of all - has brief pauses where you think you're being connected. But aren't.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @FunnyClareWare Hi there. Thanks for getting in touch and sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris.

  • CammieRacing TFz Cammie Racing (@CammieRacing) reported

    @bt_uk It's more I'm concerned BT engineers will have to run a line from the pavement/road to my house? (a few car lengths) Plusnet had to then gave up on it. Is this going to cause extra problems? TN24 0QA if you need to check.

  • B81Designs Bhavini Lakhani (@B81Designs) reported from Milton Keynes, England

    @Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!

  • csogilvie Colin (@csogilvie) reported

    Hmm... @Plusnet - if you’re going to email me telling me I can get broadband cheaper from you, saying “Sorry, the offer you selected doesn't apply.” when I try and do it is NOT a great customer experience. It could even be a negative as I may look elsewhere!

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @Plusnet anyone else having massive issues with the broadband supply. Always dropping out etc ?