Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael de Groot
(@stayingaliveuk) reported
@Plusnet Engineer booked for tomorrow but possibly pointless if it is a national outage. Problem started at 11.14am.
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Abi Gardner
(@gardner_abi) reported
@Plusnet @plusnethelp shocked & disappointed @ service received for my 72 yr old mum no working phone for over a week vulnerable adult yet they won’t sort because she has to speak to them…. How? Without a phone and no mobile!! Disgusting service
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Mike Kear
(@mikekear) reported
@Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?
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eridukid
(@eridukid) reported
It's popular to bash the telecoms guys, but shout out to both @Plusnet and @OpenreachHelp for taking me seriously when I told them spiders webs keep bringing down my internet and for fixing the problem in under 3 hours. 👏👏👏
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Plusnet
(@Plusnet) reported
@Sam_YTFC I'm sorry that it's not loading the rest of my tweet from the link. Please try from a different browser or device. If it still doesn't work, I can send it as separate tweets. Regards, Emily Plusnet Leeds 🌞
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Gail Brodie
(@GailBrodie2) reported
@Plusnet No mobile signal in the PH2 6 area today (Home). Fine if I go 2 miles down road. Can you advise if problem in my area. Thanks
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Jim
(@Jimdoggy86) reported
from
Northborough, England
@Plusnet previous acc was with you, we stuck with you due to enjoying the service but changed bank accounts so as a new acc we have to go 5 days without broadband. What kind of set up is that?! No reward for staying with you either. Know for next time
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Mike Kear
(@mikekear) reported
@HelloFromMarcus @plusnethelp inclined to agree atm. my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?
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Sam
(@someothersam) reported
I’m guessing someone your end messed up @Plusnet? Judging from the fact my internet’s gone down, and a bunch of other people on here are saying the same. It’s happening more and more frequently atm. I’d expect better of a service I pay decent money for.
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Matt Rhodes
(@wilddog) reported
@Plusnet hi, was having problems with my router so did a factory reset, now the associated broadband username is not mine and I can’t change it, any advice? Thx