Plusnet Outage Report in Richmond, North Yorkshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (69%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (12%)

4. 

   E-mail (4%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• Paul McGee 2E0EIJ (@paulm19822012) reported 21 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

• Sean Hadland (@SeanHadland) reported 58 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• Dr. Nigel Coleman #FBPE (@nigelatcroft) reported 59 minutes ago from Reeth, England

  @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Fitbaw diaries (@Fitbawdiaries82) reported 5 minutes ago

  @Plusnet you are a disgrace FACT and your customer service is pathetic.

• Doug Tibbitts (@EastLondonEagle) reported 6 minutes ago

  @Plusnet my broadband has gone down at least 6 times in as many hours. Why?

• Red Ange 📚 (@foxes1957) reported 7 minutes ago

  @needsomesun We’ve always had plusnet no trouble x

• COYB Martyn 🥅🏒 (@PUSBMartyn) reported 7 minutes ago

  @Plusnet I have been a customer for a number of years and still have a Huawei EchoLife HG612 connected to a ASUS router can I request a Hub 2 to replace the two units I have never been offered a hub1 or a hub2

• The Calmer Llama (@EltontoNick) reported 13 minutes ago

  @Plusnet @plusnethelp I'm having problems connecting to my email using android outlook. Is something broken your end?

• Sean (@Sean6374) reported 15 minutes ago

  @DawnSunrise1 It often happens with streaming tv, that's why I have fitted an aerial to my tv as a backup for my freesat signal and my plusnet broadband box.

• Andrew Johnson (@typentre) reported 16 minutes ago

  @Plusnet absolutely brilliant customer service from Rachael in payments this morning. Explained the two processes we needed to do and then went through them very clearly, explaining as she went 👏👏👏

• Plusnet (@Plusnet) reported 19 minutes ago

  @charli5136 Hi there! Sorry for the delay. You can perform a factory reset on the Hub as this can help or if you need further support on this. Can you dm us the username? Nathan – Plusnet (Doncaster)

• Paul Miller 🇺🇦🇮🇱 (@p4ulmiller) reported 22 minutes ago

  @AerialimagingSE @virginmedia Plusnet. On the 2 or 3 times I've had an issue in the last 20 years, their customer service has been bang on point.

• Slim and Sugar (Debss) (@SlimSugar) reported 23 minutes ago

  @Plusnet Hello, I keep getting this message: Delivery to the following recipients failed permanently:    *[dad's email here] Reason: A message that you sent to the following recipient could not be delivered due to a permanent error What is going on. Please help! Thank you