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Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012
    Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • paulm19822012
    Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • SeanHadland
    Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • nigelatcroft
    Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • niamhirl
    Niamhirl-close tax loop holes don't freeze pay (@niamhirl) reported

    @MartinSLewis £40 for standard broadband I think but includes landline and rental etc with Plusnet. With them 5 yrs ish- reluctant to change to cheaper had no end if issues with Talk Talk and daily losses of connection with BT which is odd considering BT own Plusnet, but here we are

  • jmctwits
    jmc (@jmctwits) reported

    @tweethue Yes it worked before - it stopped working for no reason. It is a plusnet broadband router and had no issue before

  • Peter_Scriven0
    Peter Scriven (@Peter_Scriven0) reported

    @Plusnet " Our Support Team will respond to your question soon. Please only add further comments when absolutely necessary." or not at all , we have your money !!!!

  • ElfiFreckle
    Elfi Childs (@ElfiFreckle) reported

    @plusnethelp hello, I have joined plusnet in the last few days, however my wifi is saying ‘incorrect pssword’ on my phone when I try and connect. It had previously connected and the password is correct and hasn’t been changed. Doing this on two separate iPhones. PLEASE HELP

  • benmoore58
    ben (@benmoore58) reported

    @eefey69 @plusnethelp @Plusnet Sorry to hear your still having technical issues bro and getting no help from your provider.

  • littlerich27
    richie lennon (@littlerich27) reported

    @KateSlaterPR @Plusnet Had a nightmare for ages now. Should never had gone with them. Awful service, the never get back to you. Awful awful awful. Once the EVENTUALLY get back to me and I'm off. See ya plusnet.

  • Kevin61200963
    Kevin (@Kevin61200963) reported

    @plusnethelp I really don't know what's happening with plusnet I've had issues with drop outs and router going off so I had engineer come out and replaced my phone socket and a new router sent to me but I'm still getting issues and basically I'm getting fed up with plusnet

  • MrJMaths
    MrJ Maths (@MrJMaths) reported

    @Plusnet @plusnethelp I want to buy a SIM only deal (I am a broadband customer) but it's an Xmas gift, so don't want to pay for a month with zero use. Can I buy and activate/pay later? Thanks

  • Amy_Little86
    Little (@Amy_Little86) reported

    @Plusnet genuinely shocking customer service the last couple of days. Now I can’t even get through. “Award winning customer service” my arse.

  • h_buildbetter
    Trond Larsen (@h_buildbetter) reported

    Anyone else having issues with @Plusnet our internet has been off since Thursday!!!