Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Shamfien Hi there, I'm sorry to hear you've been unhappy with our service. If you'd like us to look into this, can you please send us a DM with your account username and details of the problem you're having? -Tony Plusnet Sheffield
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Penny Barrow
(@PennyBarrow) reported
@Plusnet thanks a lot! Now stuck with no mobile due to your stupid number port system. Should at least wait until you have confirmation that the new SIM cars has arrived! Unhelpful customer services too.
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Brian
(@uktechfan) reported
@Plusnet been trying yo contact your agents our fibre speed is trash we pay for 72mb and on your test were getting 11 WTH!!!! worst service we've ever had
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Kristian van der Vliet 🇬🇧🇳🇱🇪🇺🏳️⚧️
(@kristianvanders) reported
@dotwaffle @Plusnet Well this is what I'm trying to work out. I'm seeing problems on certain routes and even random DNS dropouts, but both my WiFi and router seem fine. The only thing I have is that throttling, which I didn't see earlier in the week, but as pointed out there's no loss after that hop
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Matthew Walster
(@dotwaffle) reported
@kristianvanders @Plusnet That's fine, most routers are ICMP rate limited. So long as your destination isn't seeing any packet loss, there's no problem to report.
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Kristian van der Vliet 🇬🇧🇳🇱🇪🇺🏳️⚧️
(@kristianvanders) reported
@dotwaffle @Plusnet There is in fact a problem, though.
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Bri
(@beard15SWD) reported
YET AGAIN @Plusnet DO ME PROUD and lower my SPEED and I miss the the goal even though Im "guaranteed 60 mbps . Im in contract until May 22 can I have a refund please for this SHITE service.
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Keni O'Neill
(@LothiansKeni) reported
@Plusnet Evening. Are there any problems in the Edinburgh area? Internet has been flaky or down today.
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Kevan Debonnaire
(@kaydeetoo) reported
@DowndetectorUK Why are Plusnet telling me we have a major outage in our area and you are saying no issues!!
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Plusnet
(@Plusnet) reported
@andy17467869 We aren't able to unlock routers, there does seem to be some Smart Hubs available unlocked that will work with our service. - Curtis, Plusnet Sheffield