Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen H 🇬🇧😇
(@BirdseyeSir) reported
@Plusnet My broadband download speed is below the guaranteed minimum. Your broadband service Product: Unlimited Fibre Extra Estimated Download Range: 59 - 72Mbps Estimated Upload Range: 17 - 18Mbps Minimum Guaranteed Speed: 54.6Mbps Current Line Speed (Download): 50.6Mbps
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James Warburton
(@jdthebaker) reported
Stream cancelled tonight because, guess what?!, my Wi-Fi cut out - despite being assured 2 weeks ago that it had been repaired! I've finally had enough @Plusnet and I'll be switching providers at the earliest possible opportunity
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The Beast of Eeklo
(@spike1003) reported
@MillieWiller If you’re going with BT, try Plusnet, it’s a BT company, but often a lot cheaper, plusnet always top of the customer service surveys too.
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Plusnet
(@Plusnet) reported
@dvdmike That page only shows issues which are affecting specifically our personal services, not those provided by our suppliers; unless the outage is affecting a sizeable portion of the country. -Tony Plusnet Sheffield
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Gareth
(@gman1406) reported
@Plusnet I won't be available at all for the next few days so I'll get in touch with timeslots when I am free so I don't miss any appointments and if the issue persists. I'll just have to use my mobile data for now. Just an FYI I also replaced the micro filter which didn't resolve it.
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Grace
(@graceolivia92) reported
@Plusnet hi, my wifi connection is horrible for the past week. The download can went from 10mbps to 1 mbps within minutes. The upload speed never passed 1mbps. How to solve this?
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Bernard
(@badinaz) reported
@Plusnet Big thumbs up to Plusnet. They sent an engineer, nice man, found and fixed the problem. More to do with (old) existing telephone line point. 2 weeks on, NIL dropouts.
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AndrewBrockway
(@AndrewBrockway) reported
@Plusnet Hi, have upgraded to Unlimited Fibre Extra and speeds are unchanged. Not sure what the point or issue is?
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Joe Mckenzie
(@JoeMcke97475279) reported
@Plusnet oh yes please anything to get a service
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andy
(@andy17467869) reported
@Plusnet a manager was supposed to ring me at 2pm today is this the way to treat customers