Plusnet Outage Report in Richmond, North Yorkshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• Sean Hadland (@SeanHadland) reported a minute ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• Paul McGee 2E0EIJ (@paulm19822012) reported 23 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Susan Attwood (@SRWoody23) reported 4 minutes ago

  @Plusnet What type of shopper am I? One left by @plusnet without internet for 14 days. @Plusnet failed to meet fix dates of 25/11, 2/12 and yesterday promised within 4 hours. I live in a town of 100,000 and my neighbours are in same position. Never again.

• Cait | Armalynn⁷ (@BritishBTSARMY) reported 8 minutes ago

  @Plusnet Hi, I DM'd yesterday about a broadband issue. Still no connection today. Any help?

• Plusnet (@Plusnet) reported 9 minutes ago

  @simonbg12 Hi Simon, I'm very sorry to hear about your experience. I'm afraid that we're unable to discuss John Lewis Broadband accounts via our Social Media Support Channels, so I would ask that you please contact our Support Team on 0800 432 0200. -AJ, Plusnet Sheffield

• Sinz1019 (@sinz1019) reported 9 minutes ago

  @Plusnet Why is getting through as long as getting through to the @DWP? That is extremely long waiting times, pretty shabby for a company that prides itself on customer service

• Jo Hoskin (@cornish_poet) reported 14 minutes ago

  @Plusnet don't go with plusnet. We have had nothing but issue's with mast down for 6 week's they have no resolution date! And tbh can't be bothered! Really shocking 🤔

• Samlar Cheesman (@minicheddar) reported 14 minutes ago

  @Plusnet good morning I’ve sent over the pics as you wanted me too but not heard anything back for 2 days. Help!

• Shiv (@sh1van1) reported 17 minutes ago

  @Plusnet hi I have been waiting for over a week for a SIM card I was suppose to receive a week ago. I’m unable to make calls bc you switched my phone over. Can you reverse the switch of network?

• 🐍 SN4KES 🐍 (@SN4KES) reported 22 minutes ago

  @plusnethelp I really need technical help from you in sorting out a difficult UK landline phone number issue. Plusnet phone staff have been dismissive of my requests for proper technical assistance. Please help!

• anicetune (@anicetune) reported 25 minutes ago

  @muns80y @Plusnet I've been trying to cancel Plusnet. Just a simple task of ringing and asking? Nope. After answering some pretty tough security questions, they tried talking me out of it, then said they were having technical problems. I then an e-mail about something completely different 🙁

• Terry (@MonkeyTelboy) reported 30 minutes ago

  This a joke. @bt_uk seem unable to terminate my service with @OpenreachHelp, which everything seems to take 24 hours, and @Plusnet solution is to wait till Tuesday?!?