Plusnet outages and service status in Richmond, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul McGee M0WNU (@paulm19822012) reported from Richmond, EnglandA few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Sean Hadland (@SeanHadland) reported from Darlington, England@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, Englandwith the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nooblets (@Noobletscom) reported@WeAreOpenreach @DCMS My Internet was working for less than a week, then I was disconnected. 1/ Why cannot Plusnet contact you, and ask if my internet is still active? 2/ Why can the public not contact you, to see if a Openreach team is in the area, and has disconnected people by mistake. (So they can fix their mistake there) 3/ Why can the public not contact you AT ALL! 4/ Why does the public have to wait 3 days for any problem that Openreach could have caused? Get a Systems Analyst in, (of which I am one), to find all the inadequate systems your managers are currently running! Because a 3 days wait for any problem, is something someone needs to get Fired for!
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Robert Martin (@AndyGraysdouble) reportedBefore BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet
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Gordon D Comstock (@GordonDComstock) reported@Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.
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Jack (@Jacksxson) reported@DuncanLindsay 10 years ago at Plusnet someone screamed at me & used derogatory terms because her account was under Mrs (she’d given the info for the creation) when she was apparently a Lady. I literally just laughed, took the headset off & walked off the floor. Didn’t even hang up.
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Karen Kelly (@karencerrig) reported@Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.
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drinkthewind (@drink_the_wind) reported@joclegg @plusnet I'm in ME8. They've told me its a major outage but will be fixed by 6.20 pm. That Downdetector is rubbish.
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TU_Crypto_News (@TU_Crypto_News) reportedBT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.
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James Marshall (@jmgrahit26) reported@robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?
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G M Thomas FRSA FRAS (@japanauthor) reported@ThatNeilMartin @Plusnet I left @Plusnet years ago after a customer service guy was patronising and rude. One strike and you're out is my mantra with such things.
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Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported@Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.