Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan
(@SenorStefan) reported
Typical FTTP experience? 14/06: MDU build done for 2 neighbouring blocks 09/10: Place FTTP order 20/11: @WeAreOpenreach claiming delay after having claimed twice already since order @Plusnet service is down including web and IVR 🫠 Street cabinet: enabled MDU: built Paperwork?
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HelleneObserver
(@HelleneObserver) reported
@M_Kingscott71 @Plusnet @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?
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Gem
(@miss_belle) reported
@Plusnet hi, our service has just dropped out and can’t get onto your webpage. Is your whole service down and when do you expect it to be back? Thank you.
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RagingTinnitus
(@Interssuseption) reported
@Plusnet I have had no Internet for 24hr. Please fix it
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Deryl Lynn on stranger’s island
(@DerylLynn) reported
@JackieMarsden6 @peter777j Good morning my very dear friend . Day 12 and no internet still . Patchy phone signal too . Having to buy an installation to get over issue but will re bill Plusnet
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Stefan
(@SenorStefan) reported
Typical FTTP experience? 14/06: MDU build done for 2 neighbouring blocks 09/10: Place FTTP order 20/11: @WeAreOpenreach claiming delay after having claimed twice already since order @Plusnet service is down including web and IVR 🫠 Street cabinet: enabled MDU: built Paperwork?
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HelleneObserver
(@HelleneObserver) reported
@Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?
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Mr Penguin
(@ex_princesse) reported
@DerylLynn @frederickone @WeAreOpenreach .. They said that there was a break in the line further up the road. Some squirell must have nibbled it. They gave me a resolution date of 6 months in the future, so it was back to PlusNet. Virgin still haven't fixed it, so I'm still on copper.
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HelleneObserver
(@HelleneObserver) reported
@M_Kingscott71 @Plusnet @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?
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Deryl Lynn on stranger’s island
(@DerylLynn) reported
@JoeVeragio @WeAreOpenreach I have had 02 for years as if us best coverage in the sticks here but my internet broadband provider is plusnet who were once excellent until BT bought them . I am trying to bypass the landline requirement as that is where the problem is , it’s broken