Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 01/09/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet Done this. Still having issues

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet Ah, Curtis, that explains it then? Doesn't explain the terrible quality connection (hence me wanting fibre) I can see me leaving Plusnet in 3...2...1 #wotnofibre

  • Seven_Stones Ian Tibble (@Seven_Stones) reported

    @Plusnet Link was down for 2 hours around midnight last night, outside the usual maintenance window. Thanks for your response.

  • OscarAcoustics Oscar Acoustics (@OscarAcoustics) reported

    @Plusnet our internet has been down since 6pm last night. What number can we reach you on? The numbers on your website are not recognised. Thanks!

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet Sorry, that should read 'There was/is a problem that couldn't/can't be identified your end'.

  • SimonRoyal Simon Royal (@SimonRoyal) reported

    Two nights of internet outage with @plusnet. 10pm both nights, at least 2 hours with no connection. #frustrating. #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @ilikebbcradio4 Aaah someone is looking out for you. If you need anything at all, just drop us a DM or give our Support Team a call on 0800 432 0200. - Curtis, Plusnet Sheffield

  • danthepenguin Daniel Bain (@danthepenguin) reported

    @Plusnet hi our shop is having internet dropping out every two mins - have to reset router but goes straight away. Any problems in Tn8 5nr?

  • stafford3dcakes 3dcakes (@stafford3dcakes) reported

    @Plusnet hi can you advise is the broadband service is down at wv8 1ha codsall area

  • bloomers100 bloomers100 (@bloomers100) reported

    @MartinSLewis we were with Plusnet and they failed to continue the email address when we moved - a year later it still causes problems.