Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 11/18/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mrshamus22 Shaun Gibbs (@mrshamus22) reported

    @Plusnet So 2 days later and still not even a hint of a response! What is going on with @Plusnet support??

  • Squarerigght1 squarerigght (@Squarerigght1) reported

    @LeeReece18 @Plusnet Off topic....Your top interesting??? Do you know what flag that is and who do you support?

  • fbowles Frank Bowles 🔸 🇪🇺 (@fbowles) reported

    @Plusnet hey, why no 4G when roaming? Caused real problem yesterday in Germany (only 2G so no internet & no satnav) and is only 3G here in Austria

  • abebourne53 Andrew Bourne (@abebourne53) reported

    @campbellclaret @FenCoul At the moment Plusnet aren't applying them. Don't let me down, there's a marketing opportunity here.

  • Michael80911136 Michael Briggs (@Michael80911136) reported

    @Plusnet couldn't find my mobile, dialled the number from my home phone. Never answered the mobile but charged. 47p for a 1 second call. RIP OFF PLUSNET 😱 HOW CAN YOU JUSTIFY THAT?????

  • steve_8257 Steve (@steve_8257) reported

    @Plusnet when I received yet another incorrect bill with the incorrect discount being applied, when I complained to customer services who were totally indexable and refused to put me through to a manager, telling me I would have to pay this bill and the credit for wrong billing

  • Stephendpayne Stephen Payne (@Stephendpayne) reported

    @Plusnet I'm another mobile customer abroad that can only get 2g. Currently in Germany (Berlin), checked the APN is correct but it will only register on o2 2g and not 4g if I manually search for networks. Can you help at all?

  • NoraHutson Lady Weathergirl 🇪🇺🔶 💙🇺🇦 (@NoraHutson) reported

    @MrPMHarrison @virginmedia We were with them for ages, speed (when working!) was v fast, but expensive & had SO much downtime and problems. Also always ringing trying to get you to buy more products. PlusNet a million times better, no hard sell, good, responsive customer service.

  • thereallindakw Linda (@thereallindakw) reported

    @Plusnet I’ve just accidentally renewed my contract with you online. can you cancel it please

  • whoareyou_64 S (@whoareyou_64) reported

    How come my cheapest upgrade for 3 GB sim with @EE is £21.50 p/m, yet I can get the same gig with @Plusnet for £7 p/m ? and.....Plusnet uses the EE network ? total rip off & no brainer really. Sorry EE you have lost a long standing customer #EE #Plusnet