Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 12/02/2025 17:40

December 02: Problems at Plusnet

Plusnet is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PenEnvy Pen Envy Literary (@PenEnvy) reported

    @fesshole I can only dream of WiFi that would support a video call and a Tik Tok live (@Plusnet )

  • OwenDownie Owen Downie (@OwenDownie) reported

    @Plusnet I am no longer able to receive incoming calls since I changed contract , I have had to turn off 4g and back to 3g where it works ok , with 4g on calls are going straight to answer machine , is there a fix for this ?

  • taraltietjen Tara (@taraltietjen) reported

    @Plusnet can't receive incoming calls yesterday or today could you tell me why the problem?

  • samhicksauthor Samantha Hicks (@samhicksauthor) reported

    @Plusnet my internet has been running super slow for nearly 2 weeks now. All my settings have stayed the same, it just runs slower. Is there any issues with your services or do I need a new router

  • caitrz_ dj myspace 👻 (@caitrz_) reported

    plusnet internet is down in glasgow, i could honestly do a big cry. i don’t feel well and haven’t slept so can’t go into an office.

  • ScoLee10 Scott Lee (@ScoLee10) reported

    @Plusnet hello. My mobile network signal is awful at the moment, any advice?

  • SilverdaleNorth SilverdaleNorth (@SilverdaleNorth) reported

    @plusnet **** mobile service. outgoing calls only for past 24 hours. GREAT!

  • amy35672408 amy (@amy35672408) reported

    @Plusnet our Internet is down, I'm supposed to be working from home tomorrow, and there is no open helpline or support whatsoever? Do you think people only need Internet between 8am-8pm? Expect a bill for damages for me not being able to work from home tomorrow

  • SilverdaleNorth SilverdaleNorth (@SilverdaleNorth) reported

    @Plusnet Tried everything...sim card out...and in another phone..tried divert..called many times this morning. I have 3 accounts..they will all be with another supplier by Friday. Terrible terrible service.

  • linztk78 Linz (@linztk78) reported

    @Plusnet having trouble with my mobile phone network - receiving calls and text messages. I have sent a DM