Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie O'Neill
(@JackieO65622752) reported
@Plusnet I’m getting frequent intermittent service. Be grateful for some help to sort this asap. Thanks
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Ealing Brewing
(@EalingBrewing) reported
@Plusnet As you know, I've already called to tell you to cancel the contract. What would calling again achieve?
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Gary Stephens
(@gadget_gaz) reported
@Plusnet @BTSopenreach don't know who is causing our issues but no service for a week since we were due to be switched over. Compensation means nothing when we can't get any work done/watch tv/basically do anything. I've been patient but it's getting silly now
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andy paton
(@Mr_Pates) reported
I'm back with Force9!! Wonder if this time I get an 0800 number to get online and that horrible squeaky sound. @Plusnet
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GazVickers
(@vickershaft) reported
@kellog1956 @Plusnet No 24hr tech support line with what we pay. It's a joke!
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Michael Shearer
(@MickeyShiraz) reported
@Plusnet I’ve just moved house and my internet was due to be on 25th and here we are on the evening of the 26th due to start work(from home) tomorrow morning and NO ROUTER, NO INTERNET AND EVEN NO RECORD OF MY NEW ADDRESS?!? These are peoples livelihoods!! DISGRACEFUL SERVICE
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Brian Harris
(@harrisimo) reported
I like @plusnet but their email provision and webmail service is truly, truly dire. Not improved AT ALL in over 10 years. Went a few MB over the storage limit and they wiped my *entire inbox* overnight. Only way to restore it? Post a request on their community forum. Madness.
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Roxy Larkin
(@roxylarkin) reported
@Plusnet Hi, our house is currently uninhabitable due to a burst pipe since December which is undergoing reinstated works so at the minute we're not using any Internet, is there any help available with bills while we're not able to live there? Thanks
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RAD123
(@RAD12304234646) reported
hey @Plusnet my wifi is working on my pc howver its not letting me download things it says i need to sign in with email and password but i can accsess youtube, netflix ext just can not download anything as it says im not connected please is there a fix for this?
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Engager of Stakeholders
(@Stakeholdahz) reported
Hi @Plusnet your mobile network has been down for two days now. Are you going to do anything about it? I need an SMS code to sign in to the app and as much as I appreciate your website telling me to call you, I can't. Because there is no network.