Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Donna
(@donnasemmens) reported
Apologies if anyone has emailed me in the last 15 hours @Plusnet appears incapable of fixing the problem which is hitting customers far and wide. #poor #verypoor #rubbish
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Plusnet
(@Plusnet) reported
@SoundyPirkko Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.
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Plusnet
(@Plusnet) reported
@Yorkshire73 Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband and mobile services are not affected and we’re sorry for the inconvenience caused -Anoush from Sheffield
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The SYLE Press
(@TheSYLEPress) reported
@Plusnet "award-winning customer service", huh? Yet AGAIN no Service Update provided at the promised time (i.e. 2.30, it now being 2.37)! At this rate you'll soon be ousting Vodafone in my Worst Customer Service of All Time charts.
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Laird Ryan
(@LairdRyan) reported
@plusnet - you're #minusnet right now, with more than half a day's e-mail outage so far. Get it sorted, ok? 😠 Apols to all my contacts: you can reach me other ways, so try those! 🙃
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Nikos Kipos
(@commsbloke) reported
Re: Email Problems @Plusnet TCP connection to 217.46.26.43 OK I can see my client Hello I can see your server Hello, Change Cypher I can see Client Change Cypher packet A couple of packets sent each way before server FIN Authentication server?
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Vada
(@stardate1234567) reported
@AndrewCollins @Plusnet Not been able to receive emails since 1 o'clock this morning. It's now been down for over 13 hours. Not very good for a BT company.
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kenneth rutter
(@kennethrutter6) reported
@Plusnet my land line phone does not have a dial tone and my cordless will not make a call and has static on the line yor mobile help line cuts me off after i have eventually made.a connection to a customer adviser ken rutter
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The SYLE Press
(@TheSYLEPress) reported
@Plusnet No emails all day. Service Status promised further update at 12pm - didn't happen. Further promise - given post 1pm - of update at 1.45pm. At 1.50pm, amended to 2.30pm. However difficult the problem, this lackadaisical attitude to customer comms really isn't good enough
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Steve
(@MonkeyTennis14) reported
@AndrewCollins @Plusnet They’ve always been great for me in terms of customer service, have just remembered though that I get my mobile phone with them and not internet coverage… sorry for the senior moment, good luck!