Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 03/31/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ianobm6 Ian O'Brien (@ianobm6) reported

    Disgusting lack of service with #plusnet - been on hold @Plusnet for more than twenty minutes.

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet @plusnethelp can anyone help me?

  • kevlucas29 Kevin (@kevlucas29) reported

    @Plusnet @bbcbitesize That’s why my kids aren’t able to go online thanks to your terrible service? Yeah ok

  • jennyclifford15 Jenny Clifford (@jennyclifford15) reported

    @Plusnet Yet again my dying friend is without his lifeline phone! After several phone calls over many months, still no joy. Pointless customer service.

  • twwooer Sheridan Birtwistle (@twwooer) reported

    @Plusnet contract renewal for my 88 year-old Mum too expensive at £29.99/month for 10Mb plus inclusive calls. Switching to @NOWTV broadband at £18/month for same deal. Do we need to inform you officially to terminate? Thank you

  • JohnPaynter1970 John Paynter (@JohnPaynter1970) reported

    @Markgsparrow @BenedictMPWhite Well we did that. Trouble is when companies splinter they tend to reform into larger entities or failing that they create other companies to maintain that illusion of choice. As an example that lovely little local Yorkshire outfit Plusnet is just BT with a flat cap on.

  • NinjaHippo Mrs H (@NinjaHippo) reported

    @plusnethelp I have never ever been so dissatisfied with a product or service than with Plusnet. FIRED. @zeninternet here I come.

  • SLElla17 Stacy Ellams (@SLElla17) reported

    @Plusnet I'd like an update on my service outage, you website still says you have no reported problems despite being told by customer services you do

  • EliTough IAN TOUGH Eli. (@EliTough) reported

    @LozzaFox Plusnet and uk call centres best customer service 5 years in row. Simple.

  • hanging_about don't mind me (@hanging_about) reported

    @Plusnet how are you looking after me? I can't make calls, it could take 5 days to resolve the issue