Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@hanaxruth Thanks for getting back in touch, I'm sorry for the time it is taking for the service to be activated. We aren't able to get this up and running any sooner than the date we have already advised. - Curtis, Plusnet Sheffield
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Aaron Saffer
(@adsaffer) reported
@Plusnet We have no mobile signal in M22 area, according to EE status the issue has been resolved but still not working?
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Peter Lambert
(@MrPeterLambert) reported
@Plusnet I'm happy to do this, however I've already been told that there's nothing more that you can do to move the date forward and you're unable to help any further.
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Plusnet
(@Plusnet) reported
@CharlieMaguire9 I'm sorry to see that you are still having issues, have you run through the troubleshooting steps? Regards, Emily Plusnet Leeds 🌞
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megan o reilly
(@ijokeijokeijoke) reported
Been on the phone for over an hour now waiting to get through to @Plusnet @plusnethelp. With the same issue I had last week!!!! Anyone around that will help with my issue ?
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Karl Keyte
(@karlpk) reported
@Plusnet Having the only possible support as Twitter is not the way to go, Plusnet. Useless chat-bot, phone hold times beyond the patience of mankind. Removed the ability to create a problem ticket. It's a real race to the bottom now.
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Plusnet
(@Plusnet) reported
@emmawruns Hi Emma, I'm really sorry that no one has been in touch yet, the request for that is still pending so I'll give the right people a nudge and someone should be in touch soon. Is the service now working OK for you? - Adam - Plusnet Sheffield
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Andtora
(@Andtora2) reported
@Plusnet Any update on hastings outage?
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Rob O'Neill
(@EconNewsH) reported
@Plusnet called customer services about broadband and was told I'd get a call back in 5 mins. That was 15-20 mins ago and not the first time your customer service team have ghosted me like this.
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Karl Keyte
(@karlpk) reported
@Plusnet Your support is invisible now. Phone hold times make it impossible. No way to raise a ticket. No support e-mail. On-line chat a useless bot. So what's the deal? Have you essentially given up with customer service because it's too hard?