Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 04/29/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • brianwinteruk Brian Winter (@brianwinteruk) reported

    @NigelsRadio @Plusnet To be honest. I've been with them since 2007. Never had a major issue. The one I had was the fault of Openreach. Engineer cut the wrong cable at green box. Most problems are not @plusnethelp themselves, but usually Openteach.

  • Audrey1Marks Audrey Marks (@Audrey1Marks) reported

    @Plusnet Seems the problem with your e-mailing service is still on-going. No improvement now after 3 days ? Any idea when we can look forward to this service resuming properly ? Thanks

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @mcbrit2 @Ofcom @Plusnet I am having to explain to my work why I had issues with Internet access and why I can't log in at all today. I expect my work place won't be happy at 2 days out yet I am told no issues with Internet. It's intermittent - are they switching it on and off again? ;)

  • McWojjed Roger Sanford (@McWojjed) reported

    @Plusnet "updates can be tracked here . . . " and your link simply sends me to a page selling £50 and £60 packages . . . Really? Not the customer service that brought me to PlusNet in the first place. 2/10 must try harder 🤨

  • davedpg David Edwards (@davedpg) reported

    I really don't know who's at fault but every night, I lose connection as the router cannot connect to the internet and the only solution seems to be to reset the router @plusnet @TPLINKHelp

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    I am having to explain why I can't log on - my Internet is down with @plusnet - I have forwarded details. Since yesterday the connection is intermittent and it comes at a critical time at work. :/ If I take a day off - which I have had to - then I am out of pocket (furious)

  • TJstweet Tom Johnston (@TJstweet) reported

    Apologies if you think I’m ignoring your emails, but I am still having serious problems with the @Plusnet crash problem. Two days down and counting. Phone’s on if you need me! #plusnetdown

  • RickComber Rick Comber (@RickComber) reported

    @Plusnet my company use @Plusnet for their emails… STILL not working… now causing HUGE issues and problems with clients not being able to send documents. I NEED TO KNOW WHEN IT WILL BE FIXED??

  • MrGodfrey Alex Godfrey (@MrGodfrey) reported

    @VictoriaPeckham @Plusnet They are the worst. They still owe me money, I gave up.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet @matthew05255615 Must be annoying when 3rd parties fail to meet the announced expectations given right?