Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 01/25/2026 13:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mimibones Mia (@mimibones) reported

    @Plusnet I can't find a place to register a complaint. My WiFi cuts out nearly everyday for an hour or two in the evening/night (occuring for months). As a paid service, this is unacceptable. Please reimburse me for the service I'm paying for & not receiving

  • Schorty1 schorty (@Schorty1) reported

    @Plusnet There seems to be an ongoing rude tone adopted in some of your departments. Billing were lovely, sales were rude. This is in line with my previous experience with your sales team back in April when I was told my address didn’t exist and it was only “my opinion” that it did 😳

  • dimplesfella Adrian (@dimplesfella) reported

    @Plusnet hi need to cancel by sport app

  • Daveturner21 Dave Turner (@Daveturner21) reported

    @Plusnet Hi there, New router has come and has been set up. Hopefully will rectify the problem. BUT, I've been charged £6.99 for delivery. I appreciate the gesture of a new router but not at my cost..please can someone sort this. Cheers.

  • kaydeetoo Kevan Debonnaire (@kaydeetoo) reported

    @Plusnet Whats up? Broadband has gone down, but your service status says no problems anywhere....... HP4 Berkhamsted Hertfordshire

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet As there WAS an issue... That worked for a few hours... Now it is doing it again. Please don't just say it is my router... Problems stop for a while then reoccur....

  • BatchStfc Batch_STFC (@BatchStfc) reported

    @joteddyuk @dvla @Plusnet And the funny bit.. Used the online service to re-do the application yesterday This time it picked up his passport photo so only needed a picture of signature. Got an email today saying his provisional will be here in 3 weeks :)

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet Down again... It is NOT the router....

  • joteddyuk Jo Rogers (@joteddyuk) reported

    @BatchStfc @dvla @Plusnet Each time took 12 weeks to inform us, so dragged on for 5 months. By then had a new passport did online and received within a week. Have you got lessons booked? That was the next problem!

  • MrPSB_ebooks MrPSB_ébooks (@MrPSB_ebooks) reported

    Same as Internet, Plusnet are trying their best interests of democracy, I would have been cheering a two part scheme to defraud players and Frontier were a proper bad guy as well, eh?