Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 01/27/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 2361c660d34f470 Archie Deans (@2361c660d34f470) reported

    @Plusnet I continue to have problems with my speed dropping as low was about 26mbps - I've already tried everything you suggested last time I was in touch

  • frank10743117 frank (@frank10743117) reported

    @Plusnet my wifi has been down all day and I’ve been calling over and over and so far you’ve done nothing to help

  • nickmsquash Nick (@nickmsquash) reported

    @Plusnet How do I cancel BT sport App, I no longer am using it. Please advise.

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet I’ve sent you a message - the issue is with total dropouts of Internet regardless of where the router or I am.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Can you reply again but with the correct information as there are several errors with what’s you’ve said

  • SmartGuyHarris Martin (@SmartGuyHarris) reported

    @Plusnet I'm getting quite a few spam texts. I've tried sending to the UK spam number, but it always fails 😒 Can you help me to report these? Thx

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • frank10743117 frank (@frank10743117) reported

    @bt_uk @Plusnet Your wifi is terrible and your support is worse

  • rogue_porqupine Rogue Porqupine (@rogue_porqupine) reported

    @Plusnet my Internet has dropped 3 times in the last 20 mins, is there a way where I can get out of the contract early, iv got to be honest this is the worst service I have ever received

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Terrible connection and support isn’t helping