Plusnet outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Paul McGee 2E0EIJ (@paulm19822012) reported 48 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lea Freeman (@laf100) reported 8 minutes ago

  @Plusnet you have told me there is a local problem with my broadband detected in 21st Nov & will not be resolved until the 5th - surely I must be compensated for this extended outage?

• 
  Roger Harrop (@TheCEOexpert) reported 8 minutes ago

  @Plusnet Hi Adam, It's even worse. My wife has a stall at the Xmas mkt locally on Sat. There is NO signal there in the centre of town - so she can't take card payments. A disaster.

• 
  hobbsy (@hobbsy) reported 8 minutes ago

  Infuriating experience trying to get anything fixed with #VirginMedia over the phone. Why are all broadband customer services so awful? Had a month long debacle twice with #Plusnet few years ago trying to help relatives get set up (only finally resolved by emailing Plusnet CEO)

• 
  Martin Caveman *WOKE* 3.5% 🔶#FBPE 🇫🇷🇬🇧🇪🇺 (@cavemanmartin) reported 10 minutes ago

  @Plusnet That was last week. My problem has been sorted. Thanks.

• 
  Dan Jones (@Danjones_uk) reported 10 minutes ago

  @redmeister81 Inevitable as they downgrade plusnet to a budget offering. Shame really, always had good service from them - consumer and business.

• 
  Tim Masters (@TimMEsports) reported 12 minutes ago

  @Plusnet Plusnet messed up my installation and then failed to provide a substitute I could use until they fix their error. Now I've sourced a substitute, Plusnet refuse to pay any money towards it and only offer credit, which doesn't cover the cost of the short term fix. Award winning!

• 
  Hita Shah (@ShahHita) reported 14 minutes ago

  @Plusnet please try to avoid going to plusnet,worst service ever.Having business account and no internet from last 6 hours been on call for ages and nobody knows what they are doing

• 
  Daniel Jackson (@StarDrive) reported 15 minutes ago

  @Plusnet I am getting very worried that I will have a gap in my broadband service! Sky have just told me they stop mine on 8/12 and I haven’t heard a snip from you since I requested the switch. HELP!

• 
  Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported 15 minutes ago

  @Plusnet @OpenreachHelp 6 weeks and counting for a vulnerable couple and still no internet. Totally shocking! Totally wrong! And still this problem continues…

• 
  Damien (@dw8cp) reported 15 minutes ago

  I cannot stress how **** Plusnet WiFi is, literally don't play online MTTs anymore because of it it has already cost me so much. Also can't enjoy gaming with ******* dcing every 20 minutes man **** this