Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Terri Apter
(@TerriApter) reported
@Plusnet The “view bills” option on the website is not working and there is no way of seeing itemised charges.
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Deborah Sisk
(@deborahsisk) reported
@Plusnet I am the account holder for an 89 year old partially sighted lady. You promised broadband installation since 26th July. Haven’t received any dates of connection still. What’s going on? Your duty of care to an elderly customer is clearly very lacking!
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Barber In A Box
(@Barberinaboxuk) reported
@Plusnet the mobile accounts I have with you have been unable to make or receive calls or texts for 3 days so far. Is there a problem in London? If so then any updates on it?
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Jamie Bellinger
(@jmblgr) reported
Oh good, @Plusnet's down again. 💻💩
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Andrew
(@PhysicsAndy) reported
Hi @plusnet, my Plusnet mobile SIM has been unable to connect to the network for 2 days now. Multiple device resets and still emergency calls only. Any support?
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Plusnet
(@Plusnet) reported
@_charlotte_e affecting the performance. I've increased the SNR margin to try and resolve this. Please allow at least 24 hours for the change to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds
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Jay
(@jsquires1990) reported
@Plusnet have tweeted and sent DMs but you have failed to respond to either. First time customer with new connection and you can’t be bothered to even respond! You advertise having great customer service, #proveit.
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Deborah Sisk
(@deborahsisk) reported
@Plusnet I am the account holder for an 89 year old partially sighted customer of yours. You promised broadband since 26th July. You haven’t provided this. Still no news on when she will be connected. Your duty of care is non existent! On hold on the phone for over an hour.
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Julia Beaumont
(@BradToothFairy) reported
@Plusnet why is your phone number not working? I need to speak to you about an order
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Peter Forbes
(@PScotfree) reported
@Plusnet when engineer visits to install FTTP does he/she remove telephone cables from house ? Or do you shut down lime remotely ?