Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 02/11/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AnIndividualist TheRealCraig (@AnIndividualist) reported

    Hi @Plusnet I’ve a problem with your website. It won’t accept my postcode even though it appears in the drop down list. Trying to apply for a sim only deal. Thanks

  • AmirTaghan Amir Taghan (@AmirTaghan) reported

    @Plusnet hi, I got an email this morning to say my direct debit has been cancelled? I've only recently signed a new contract with you guys. Help please!

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet As per 220685777 which was closed, the line is fine, but the router still continues to exhibit problems, like the last router did. So the issue has NOT been fixed, I still get blocked packets by the router for normal traffic while playing online games etc. Fed up now.

  • jackieL21535365 jackie Lewis (@jackieL21535365) reported

    @Plusnet trying to get through for last 30 minutes. No Internet again, paying £32 a month for appalling service. Supposed to be working from home but causing big problems.

  • LossMalloy Spooks Malloy (@LossMalloy) reported

    @MickeyMarxClub @Geddli_ Sky, never had a problem with them tbf and my previous provider was ******* Plusnet so just wanted a better price and managed to get faster speeds thrown in.

  • roblatch66 Rob Latchford-Evans (@roblatch66) reported

    @Plusnet Useless customer service and had me going round in circles trying to sort router issues. Only option now is to leave. Not happy

  • radiogezza Gerald Holdsworth (@radiogezza) reported

    @Plusnet My UseNet client has just started telling me that my login to the newsgroups has failed and will no longer accept my username and password.

  • Matt37670 Matt L (@Matt37670) reported

    @Plusnet what’s up with your website? Trying to look at a new broadband contract as our current one is coming to an end but it’s just throwing errors at me

  • FionaGowenlock Fiona Gowenlock (@FionaGowenlock) reported

    @Plusnet hello I sent a direct message yesterday about my router problems and possible upgrade to fibre. Not sure if you have seen it yet. Thanks.

  • zyckel Lifebouy Ghost (@zyckel) reported

    @Plusnet Problems in BT19 Bangor lost broadband??