Plusnet Outage Report in Richmond, North Yorkshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Plusnet

Plusnet is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (10%)

4. 

   E-mail (5%)

5. 

   Phone (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• Paul McGee M0WNU (@paulm19822012) reported 4 years ago from Richmond, England

  A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

• Dr. Nigel Coleman #FBPE (@nigelatcroft) reported 4 years ago from Reeth, England

  @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

• Sean Hadland (@SeanHadland) reported 5 years ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• Paul McGee 2E0EIJ (@paulm19822012) reported 6 years ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Andy (@noneedhomes) reported 9 hours ago

  @Plusnet i have router 2 but it is not allowing me to name each ghz which causes issues to a firestick outside, its set to 2.4ghz which makes it slower, but the cameras need to be on 2.4 ghz so i cant turn 2.4 ghz off

• GM Mark Howitt (@MarkHowitt) reported 9 hours ago

  @Plusnet Just now • Visible to anyone on or off @LinkedIn @bt_uk no communication or sign they would pay me what they owe me today. Poor. One of the people I spoke to could barely even speak let alone should be allowed on the phone in a pro manner. Might upload that video to Youtube.

• Andrew Yearsley (@amyearsley) reported 10 hours ago

  @Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives

• Plusnet (@Plusnet) reported 2 days ago

  @noisecandyman Hi Thank you for reaching out to us via social media. There is an ongoing issue with Force 9 which we are actively working to try and fix. Apologies for any inconvenience caused in the meantime. Thanks Lee-Plusnet Sheffield

• Plusnet (@Plusnet) reported 2 days ago

  @AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield

• Voice Project Choir (@voiceproject) reported 2 days ago

  Call me old-fashioned (I’m certainly old) but when your email and broadband service provider doesn’t respond for days of email outage, one might be inclined to think it somewhat rude, particularly having been a customer for THIRTY-TWO years. So, @Plusnet get your act together

• Rob McDowall AMRSPH FRSA (@robmcd85) reported 2 days ago

  @christesla @Plusnet Mine is back up. Thankfully a temporary issue. Was dreading having to phone them in the morning.

• Chris Danks 🔋🚗🔌 🇬🇧 🇺🇸📐📐 (@christesla) reported 2 days ago

  Has anyone else’s @Plusnet just gone down?

• GM Mark Howitt (@MarkHowitt) reported 2 days ago

  As a @bt_uk shareholder for years I have to checkout the cust service. And overall @Plusnet lacking. My readers worldwide can't believe it.

• Matthew Broughton (@Broughton500) reported 2 days ago

  anyone else having plusnet problems this morning?