Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 01/22/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stewartatkinso6 stewart atkinson (@stewartatkinso6) reported

    @Plusnet hi an you help. My fibe has gone down. Got Loss of signal on the box. Mr Atkinson 3 st itha Rd Selsey PO20 0AA

  • LiamJacksonGlo2 MrMike (@LiamJacksonGlo2) reported

    Hi @Plusnet, I’m furious. An Openreach engineer you sent on 18 Sept left my home damaged — broken bricks outside & brick dust all over my new carpet inside. He never told me & just left. I’ve been told to email BT claims, but you are my provider. What are you doing to fix this?

  • SarahDa63774361 Sarah Danielle (@SarahDa63774361) reported

    @Plusnet hello, is PlusNet down now please?

  • TolerantBrother Tony Malone (@TolerantBrother) reported

    @Plusnet webmail is timing out this morning. Unable to login. Status reports no issues though

  • Sonyi84 Sonia Paine (@Sonyi84) reported

    @Plusnet @plusnethelp NOT HAPPY CALLED SEVERAL TIMES AS NO SERVICE AND STILL NO INTERNET #timeforanewserviceprovider 😡🤯

  • thebufferstop Line Ends (@thebufferstop) reported

    @Plusnet is there an issue today as cannot send or retrieve emails and can't get onto your web site although internet is working ok.

  • swiftness2009 suki (@swiftness2009) reported

    @plusnet My internet has been off for a week and I have very poor coverage on my mobile phone. I have tried to explain that it’s not my house , the fibre has been cut to the village .I want you to find out what’s going on . All I get from you is a bot 🙄

  • PATRI0T_RIVER River (@PATRI0T_RIVER) reported

    @Jillinchillin @Plusnet Plusnet support is nothing but incompetent, I've never dealt with such a badly run company in all my life, and even after I left this joke of company I'm still getting hassle, if I was you I'd go with a more competent iso provider.

  • Interssuseption RagingTinnitus (@Interssuseption) reported

    @Plusnet My Internet has been disconnecting at peak times for the last few days. Can you fix it please.

  • David297819311 David (@David297819311) reported

    @Plusnet absolutely rubbish service from Plusnet. Called customer service who said a wait of up to 40 mins to speak to someone. Now been on 1 hour 20 mins and still waiting. I'm calling on behalf of my parents who are priority users due to health issues and I cannot get thru