Plusnet Outage Report in Richmond, North Yorkshire, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Dr. Nigel Coleman #FBPE (@nigelatcroft) reported 13 minutes ago from Reeth, England

  @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

• 
  Paul McGee 2E0EIJ (@paulm19822012) reported 20 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

• 
  Sean Hadland (@SeanHadland) reported 45 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ Jimmy K (@DJ_JimmyK) reported 4 minutes ago

  @Plusnet @plusnethelp your Internet service this week has been appalling. The line keeps dropping out and causing constant interference with services. Could you please help accordingly.

• 
  Edward Lui (@edwardlui) reported 11 minutes ago

  @Plusnet I’ve called in to cancel my broadband and have to pay up to certain number of weeks granted. But then I’ve got an email to say you’re taking another full months due on 7th April?! Then again on the 27th for my billing date? What the hell you charging me more? Cancel!!

• 
  Ipin (@Ipin_by_the_sea) reported 15 minutes ago

  @AnnCleeves @virginmedia Ann, We’re with Plusnet who are owned by BT and sorted out our recent issues without much drama.

• 
  Trish #SocialistAF #NHS 💙🇵🇸 #GTTO #ToryScum (@SlashWilko) reported 18 minutes ago

  @ChampagneDosser Plusnet, they've been our provider for 3 years without any problems👍

• 
  Joza Knights (@ThreadsAplenty) reported 18 minutes ago

  @Ipin_by_the_sea @AnnCleeves @virginmedia Agreed - we've been with Plusnet for 15 years and they're always brilliant on service and upgrades.

• 
  P Barrett (@PBarrett8) reported 19 minutes ago

  @uncletatty @Plusnet yep just before 8pm when customer service goes home. That is the business model it seems. From then on the network is little swiss cheese and they just try and blame the user.

• 
  ✨🌙 Getti 🌙✨Rugged and Awkward Giant (@Assagetti) reported 20 minutes ago

  Plusnet continues to be the worst internet provider I encounter, like, consistently. PN social media team I don’t need a reply I’m just venting

• 
  Lucy ⭐️ (@lucyyoung90) reported 20 minutes ago

  How can I contact @Plusnet to cancel my broadband order this weekend? 21 days today since I placed the order and still no internet... phone number that claims to be 7 days a week is definitely telling me they are Monday to Friday when I ring. Online chat is offline...

• 
  P Barrett (@PBarrett8) reported 20 minutes ago

  any else have issues with @Plusnet connections after 8pm, after customer services have gone home and then they get back in its all fine again. Is this part of the business model. Combined with making people run about "trouble spotting" at home when the issues are in their network

• 
  P Barrett (@PBarrett8) reported 20 minutes ago

  @cashbey @Plusnet @plusnethelp useless, just cuts out whenever their network can't cope and they just spend the whole time trying to tell you its something your end. If that is the only service they can provide then fine, i will take if for a fiver a month.