Plusnet Outage Report in Richmond, North Yorkshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (13%)

4. 

   E-mail (4%)

5. 

   Phone (2%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• Sean Hadland (@SeanHadland) reported 24 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• Paul McGee 2E0EIJ (@paulm19822012) reported 59 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Jason Parkes (@jm_parkes) reported 12 minutes ago

  @Plusnet Any idea when the latest outage problem will be solved? Can't get any info. It's been pretty bad on and off for a few weeks but today I'm being knocked off every few minutes.

• The Honourable Sergeant Arthur Wilson (@SgtArthurWilson) reported 13 minutes ago

  @Plusnet Thanks for the reply Chris, but over 3 hours of log in issues, automatically being directed in to the hub menu, frankly one is done and will cancel. Never known anything like it. One normally simply puts in wireless password & hey presto connected. This is pure farce..🙄

• Mr Abbott (@MrAbbottTeacher) reported 14 minutes ago

  @Plusnet internet has been going off all day, I have gone through troubleshooting. At first I was relieved that I wasn't the only one today then it hit him how poor this service is and it shouldn't be that way in 2021. I shall be looking forward to my contract finishing.

• Marwan🇵🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇯🇴🇶🇦 (@MarwanJohar) reported 15 minutes ago

  @Plusnet Can I replace the router with one that is comaptable with Facebook WiFi? Will this affect the service?

• a (@Iiamsmain) reported 22 minutes ago

  @Plusnet Hello, I am trying to cancel my mobile payments, and to leave Plusnet, as I no longer have a phone. Is there anyway without utilising a phone, as I don't have one. Many thanks

• Amy Brooks (@AmyBrooks1995) reported 23 minutes ago

  @Plusnet hi, we set up our plusnet router a few days ago and today it is not working properly, we discovered that we have to configure it to our account instead of the setup account, however it is not allowing us to configure, what do we do?

• Plusnet (@Plusnet) reported 24 minutes ago

  @Delilah71847825 I'm sorry to hear you feel this way Delilah - when you say stupid questions, what is it that you were being asked? - Jess, Plusnet Leeds 🌻

• Marwan🇵🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇯🇴🇶🇦 (@MarwanJohar) reported 26 minutes ago

  @Plusnet Good morning. Does your hub one router support Facebook WiFi feature? I have one in my shop.

• Adrian Chapmanlaw (@adechapmanlaw) reported 27 minutes ago

  @Siftah Haha. No issues with plusnet here 73/18 every time I test it.

• Raith (@RaithSphere) reported 34 minutes ago

  Can't wait until 29th November when I can ditch @plusnet for my 1 Gigabit Full Fibre, given the best they can give me is 45Mbps down and 6Mbps upload...