Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 03/17/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @ItsTaswell If you can't test a device via Ethernet, the remaining steps I provided should still help improve your connection. -Tony Plusnet Sheffield

  • Darren26442266 Dr No (@Darren26442266) reported

    @bt_uk Sort out PLUSNET. You own them and yet there services are slow. Rivals offer speeds over 100mb.

  • ukrols Roly Tree (@ukrols) reported

    @lottyburns @BT @Plusnet have excellent customer service, one of the few ISP's where if necessary you can speak to an engineer rather just script following call centers.

  • DytchHenry Henry Dytch (@DytchHenry) reported

    @Plusnet There's nothing better than getting the internet speed you pay for, wouldn't you agree? Not only does mine drop out several times a day it never gets faster than 17mb and often not into double figures. Is your guaranteed 54mb minimum a real guarantee or a Yorkshire one.

  • ItsTaswell Katy Taswell (@ItsTaswell) reported

    @Plusnet connectivity issues in HG4. Never experienced WiFi issues with my prev provider. Switched 2 weeks ago. Reset router and still nothing.

  • davedpg David Edwards (@davedpg) reported

    Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • LMac1970 Mr Lawrence 😷 (@LMac1970) reported

    Three days without broadband or phone now. Not @Plusnet ‘s fault - BT Openreach seem to have issues. Lovely timing when I’m isolating from my partner. Doing much more book reading though.

  • Spotter5 Simon (@Spotter5) reported

    @Plusnet are your servers down in the York area? Just lost internet

  • FrankieDaLegend Frankie Connolly (@FrankieDaLegend) reported

    @ShellEnergyHome I spoke to your representative on that number. He was rude, argumentative and aggressive. Not only that, but he threatened damage to my credit rating. I repeat: my contract with you has expired; upon expiry, I began a new contract with Plusnet. I am not paying two suppliers.

  • reiver_rover Moira M (@reiver_rover) reported

    Fed up of being blighted by comms issues. Plusnet saga rumbling on then we decide to get our landline taken out and now my mobile has decided to reject/block calls from my parents' number. I could SCREAM!!!!🤯