Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Grant
(@amygrantpsych) reported
@Plusnet hi, I called earlier today to cancel my contract as I have gone with another provider. My contract was due to end on 01/06/22 anyway, but I was told i will be charged a fee for cancelling. Please can you explain this?
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Rob
(@RobNoLastName) reported
@nigelwalsh @EE I left them to join PlusNet mobile. It runs on the EE network but less than half the cost.
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Plusnet
(@Plusnet) reported
@sjuuch Hi Erina, sorry to see that your data isn't working whilst your away. We're not connected to Vodafone but we'll be able to help with this. Can you please send over a DM with your phone number and letting us know where you're located please? - Adam - Plusnet Sheffield
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Lawson Wright Studios
(@L_W_Studios) reported
@Plusnet Can we please rectify the issue of our phoneline, can't get through to an assistant, over 1 week without a line is crippling to a small business!!!
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Char Binns 🏃🏻♀️🏳️🌈
(@CharBinns) reported
@HomotopiaFest @Plusnet And @Plusnet if you're going to keep people on hold for an hour, can you at least get more than 4 hold songs?! Listening to the same songs on repeat is making us even more annoyed by your lack of basic customer service...
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CornholioTheThird
(@CornholioThird) reported
@Plusnet Morning. Still no Wifi this morning. Have restarted, powered down and reset the hub to no avail. Can you advise on next step please
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Chris Taylor
(@christaylor351) reported
@Plusnet is there a email address I can email for support with dns management. I have been holding on the phone for 48 mins
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G
(@GerardMcDaid) reported
@Plusnet we've had no Internet all day and the router isn't showing an Internet light. Is there an outage and when will it be fixed please.
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🦋
(@xrachelizabethh) reported
@Plusnet please explain how when I queried my £37 bill, I was told it would go back down for this month - and yet I've now been billed £47?! This really isn't good enough considering you're quoting £22.99 in every advert!
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Plusnet
(@Plusnet) reported
@frompjm I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.