Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Green
(@dean_green) reported
@SMARTYMobileUK Do you guys use all the same/available frequencies for 4 and 5G as people with a contract with three? ie would your SIM show the same signal levels/speeds as a three SIM I know plusnet don't use the same as EE, hence coverage is not as good (no 800 for 4G).
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Tony King
(@redfellterrier) reported
@Plusnet It is resolved but a 4-day response time is pretty poor and entirely in keeping with my experience of trying to contact Plusnet.
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Tony Brown
(@TonyBro53815660) reported
@Plusnet How about the horror show that is plusnet customer service
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Tony Brown
(@TonyBro53815660) reported
@Plusnet And your customers service is nothing to write home about
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Artemis W
(@ArtemisW15) reported
@Plusnet my router keeps breaking. I can’t fix it myself. I’ve tried to contact you but the numbers on your website come up as “not recognised” when calling - they’re out of service. How do we contact you by phone?
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Lauren
(@LaurenEGrn) reported
@Plusnet My internet connection has been dropping for the last 2 days now. I work from home and cannot afford for this to be happening. How do end my contract? This is not the service that was sold to me
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Screwfix
(@Screwfix) reported
@MilesMo09705052 Hi, we have been told that some PlusNet customers have not been able to get onto our website. If you are with PlusNet you will need to call them to unblock our website. If the issue still persists please let us know. Thanks, Megan
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Tiffin, Mother of Kobolds | OtterlyTiffin
(@OtterlyTiffin) reported
@Plusnet Hi there, I got solved in the timeframe the bot said, it was just a little disappointing to see these two systems not communicating because the status monitor website is more accessible than the tech-issue bot.
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David Nash 🇺🇦
(@StormingNormal) reported
@Plusnet I've done something stupid. Yesterday I accidentally cancelled my plusnet direct debit as I have moved away from you. I didn't realise that today you would be trying to credit my account. I can't re-add my direct debit as my account is closing. Have I lost this money?
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Danny Jones
(@DannyJo61282983) reported
@Plusnet I reported an outage today and was told there was a "major service outage" in my area. The estimated fix was due at 19.15 today. Still no internet. How can I get a status update?