Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Roy
(@badwool9) reported
Wifi down @Plusnet so I’ve missed the second half. FFS
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Craig Crowton
(@craigcrowton) reported
@Buster_comedy @Plusnet @TalkTalk I will be on the hunt tomorrow as I hate paying for a service that doesn’t deliver. Hope your ok pal and that you have had a good Christmas and New Year.
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Plusnet
(@Plusnet) reported
@mattybicky Hi, I hope that went to plan for you! Please do get back to us with your username if not or if there's anything else we can help with though. Sorry for the delayed response too by the way, we've been much busier than expected over social media. - Adam - Plusnet Sheffield
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Camper Convert Info
(@CamperConvert) reported
@Plusnet I need assistance but your customer service phone line is closed... despite being 09.15am
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I Ritchie
(@IRitchie15) reported
@Plusnet I received a Purecare prepaid card through the post today for signing up to Plusnet. I'm having issues registering the card online. Apparently this is a common issue which leads to Pure card and Plusnet then bouncing responsibility back to each other. Can you help?
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GileadStaffs
(@GileadStaffs) reported
@kondratiuk59 @Plusnet They’ve just been .. it’s fixed .. also he woke us up .. he’d been told he it was a landline fault .. therefore needed access to main socket .. I’ve made a formal complaint.. they’ve been shocking!! Now got the job of connecting all the devices 😬…
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NuttyNatsu
(@tamikonatsu) reported
@Plusnet once again dealing with disconnects. One day I'll actually receive the service I'm paying for.
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Michael Hamilton
(@LawOfProtest) reported
@l_n0te @Plusnet The only way I could get to speak to anyone was to select the "If you're thinking if leaving us ..." option. But he couldn't help because apparently there's no-one in the Broadband support team today as it's a Bank Holiday.
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Leo
(@l_n0te) reported
@Plusnet hi - my broadband was supposed to be turned on by the 29th, I was told there would be one day delay but it’s still not working, can anyone help?
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TP Sheridan
(@tps2203) reported
@Plusnet internet connection down since at least 11 a.m. 1st Jan. Am in Derby DE21. Is there any news on fix/availability?