Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 09/16/2025 03:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • deborahsisk Deborah Sisk (@deborahsisk) reported

    @Plusnet I am the account holder for an 89 year old partially sighted customer of yours. You promised broadband since 26th July. You haven’t provided this. Still no news on when she will be connected. Your duty of care is non existent! On hold on the phone for over an hour.

  • AndyTrump Andy Trump (@AndyTrump) reported

    Hi @Plusnet, thanks for working so hard to resolve the issues caused by my failed switch out to Now. Should have been simple but Now and Openreach left me with no incoming calls since 29th July, then no dial tone and eventually no internet! 1/2

  • Traciiee ♡ ǝǝᙠ ǝıɔɐɹ⊥ (@Traciiee) reported

    @beeurd @SkyUK Go back to plusnet! Sky and Virgin Media are the absolute worst for broadband

  • thewinelake Alex (@thewinelake) reported

    @Plusnet No internet since about 7am. Fix "by midnight" too vague.

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • LukeHun83316521 Lucas (@LukeHun83316521) reported

    @Plusnet I’ve cancelled my mobile phone and your still charging me 2 months later. I’ve asked twice here but nothing. Bad customer service

  • happyjack1981 Shauny—Bodhisattva (@happyjack1981) reported

    I’m out of contract in two days with O2. Worst coverage I’ve ever had. Going back to EE. Do I have to end my O2 contract or just switch? I can never remember. Also any suggestions on who to go with? I like Plusnet and I think EE provide their cover.

  • RobinBrown78 Robin Brown (@RobinBrown78) reported

    @plusnet hi could you contact me over a problem with my broadband please?

  • fryatt1982 david fryatt (@fryatt1982) reported

    @Plusnet hi my internet dropped router solid orange and I’m oncall for work from home. Tried to ring but your closed and tried to submit fault on your web site and it says the page is down for the fault logging. Please can this be looked at.

  • majorchimp majorchimp (@majorchimp) reported

    With thanks to @WeAreOpenreach and @Plusnet for a foul service I've had to bodge an assignment that I've been trying to work on #upyours