Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 01/24/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet Utterly appalling service, Deryl.

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet Utterly appalling service, Deryl.

  • PaulReadGB Paul Read GB (@PaulReadGB) reported

    @DerylLynn @SammieJack3 @Plusnet They had bad patches before BT came along. The difference now is it no longer suits to have a separate brand in a crowded market.

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet I'm sure, Deryl. So frustrating and annoying. But nothing more than I expect these days. Dreadful service all round.

  • PaulReadGB Paul Read GB (@PaulReadGB) reported

    @DerylLynn @SammieJack3 @Plusnet They had bad patches before BT came along. The difference now is it no longer suits to have a separate brand in a crowded market.

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet I'm sure, Deryl. So frustrating and annoying. But nothing more than I expect these days. Dreadful service all round.

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet Utterly appalling service, Deryl.

  • PaulReadGB Paul Read GB (@PaulReadGB) reported

    @DerylLynn @SammieJack3 @Plusnet They had bad patches before BT came along. The difference now is it no longer suits to have a separate brand in a crowded market.

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet Utterly appalling service, Deryl.

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet I'm sure, Deryl. So frustrating and annoying. But nothing more than I expect these days. Dreadful service all round.