Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 02/10/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BeverleyGarvie Beverley Lamont (@BeverleyGarvie) reported

    @Plusnet hi our internet has been down for over an hour now, is there an issue in the EH22 area? Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @chrislaaa Hey Chris! I hope you're good :) We don't support short codes at the moment on Plusnet Mobile. I'm so sorry for any inconvenience this causes. Is there anything else I can help you with? Thanks Helen - Leeds

  • Plusnet Plusnet (@Plusnet) reported

    @trevg64 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet No sign of open reach - this is an absolute disgrace. They should never have disconnected the service until such time that they were actually able to carry out the work. My mum is paying for a service that she cannot use!!

  • Chris4man Chris (@Chris4man) reported

    @Plusnet It's not the router/internet that's the problem. It's the mobile signal that's the problem.

  • chrislaaa Chris (@chrislaaa) reported

    @Plusnet Hi, Im trying to enter a radio competition however the message wont send. Is there a way of unblocking this on this network?

  • jwcsglol Jwcsg (@jwcsglol) reported

    @Plusnet our internet is down and my 3 kids are crying. thanks for ruining Christmas

  • oasis2378 Parrot Man (@oasis2378) reported

    @XxChantoixX @Plusnet mine is down too 😩

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet The new phone line is being installed now. Please can you cancel the call divert immediately before you close for Christmas. Thanks

  • WhatKateDoes Kate 'WitchQueen of Fangmar' Lorimer (@WhatKateDoes) reported

    Merry Xmas @Plusnet - I left your in Nov for the land of milk, honey, and FTTP - but am still receiving billing emails (albeit for £0) - and when I login to website it tells me my account is closing down and I can't change anything. Can I cancel the billing emails? They worry me!