Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 02/20/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • emmakirton Emma Kirton (@emmakirton) reported

    @Plusnet You still service my business so pleased do not get confused and cancel that, the cancelled one is goat house

  • gazzagazza Garry Cunningham (@gazzagazza) reported

    @Plusnet hello as a well satisfied customer of Plusnet for over 10 years I think, would I be entitled to an upgrade for my hub to the Hub two ?

  • joshwil88001786 josh williams (@joshwil88001786) reported

    @Plusnet fix your ******* wifi it’s ******* appalling

  • mikegunnill Mike Gunnill (@mikegunnill) reported

    @Plusnet Two questions please? A) When does my contract run until for broadband. Not sure I am still in contract! B) appear to have been charged x2 this month for broadband. Grateful for help please

  • LFCRD Craig (@LFCRD) reported

    @Plusnet hi, I subscribed to BT Sport through Plusnet on 31st April. After following all of the steps correctly the BT app still says "error id003 unable to find active BT subscription". Won't let me login.

  • Plusnet Plusnet (@Plusnet) reported

    @EOSHD performance of the international network. Regards, Emily Plusnet Leeds 🌞

  • claudemmx2 claudem1cel © 🌈 🇪🇺 🇺🇦 (@claudemmx2) reported

    @drpoco They no that also had a problem with @Plusnet got Pac code moved to 3 but they tried charging me for using dead Sim in April

  • Plusnet Plusnet (@Plusnet) reported

    @BaronFnightly Hi Andrew, we're not aware of any issues in your area but sorry about the connection problems and please feel free to send us a DM with your username if that's till an issue. - Adam - Plusnet Sheffield

  • mufcstemanc stevemc (@mufcstemanc) reported

    @Plusnet customer service is 2nd to none 👏🏻

  • 2241_McLaughlin Graham McLaughlin (@2241_McLaughlin) reported

    Can you explain please @Plusnet, how if my service with you terminates on 6.5.22, that I continue to pay for broadband until June ? Thanks G