Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 03/19/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • crockett_dd DD Crockett (@crockett_dd) reported

    @Plusnet our mobile signal has been down last 48hrs. NG22. Why?

  • LindseyH_93 lindsey (@LindseyH_93) reported

    @Plusnet my router isn’t connecting and has the red flashing b symbol. Is there a national issue. I’ve reset and restarted. Can you provide help?

  • dresdeb Beccy Dresden (not giving up masking anytime soon) (@dresdeb) reported

    And @Plusnet has just gone down for the second time this week - as usual, at a time qhen there's no support available on here. They are the worst ISP I've had in 20 years: how bad does it have to be before I can get out of my contract and find a reliable supplier?! 😫🤬😫

  • Slothfulone Helen Speed (@Slothfulone) reported

    Dear @plusnet Please deactivate the voicemail on my landline. It is telling people that my mailbox is full (it isn't) and I can't switch it off online. I tried online and now I am getting alarming messages about errors and product changes being in progress. Help!

  • PaulDenman_ Paul Denman (@PaulDenman_) reported

    @plusnet when will the outage in Holbeach be resolved please?

  • sophie_ogilvy Sophie Ogilvy (@sophie_ogilvy) reported

    @Plusnet we’ve been on hold for over an hour and our internet still hasn’t been connected 3 days after you said it would be. No one is answering us. Please help us.

  • chrisw66 Chris (@chrisw66) reported

    @Plusnet what a total **** show my 78 year old Dad has moved home and you have failed to get his land line in his house for 4 weeks, you sold (conned) him into a deal to take his mobile over as well and its not worked for 3 weeks as well #shamful #stressedoldman #amatuers

  • pogoajnkzk Antonia (@pogoajnkzk) reported

    @Plusnet your wifi is beyond a joke now. It’s constantly going off despite two engineers having been to ‘fix’ it. When will it just work properly?!!

  • Plusnet Plusnet (@Plusnet) reported

    @kazemaruOW Hi there, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @Vesidia_ Hi there, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield