Plusnet Outage Report in Richmond, North Yorkshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (9%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• Sean Hadland (@SeanHadland) reported 20 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• Paul McGee 2E0EIJ (@paulm19822012) reported 36 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• sprout 💙💛 (@CSM76) reported 6 minutes ago

  @Plusnet 33.33min queue, and your bills and comms are terrible, however your actual call handler was very helpful and nice.

• Leo Hogg (@lhogg01) reported 8 minutes ago

  @Plusnet Hi need to cancel my contract as I am moving away. Nobody is answering the phone. Should I just cancel the standing order?

• petr h (@maestropetr76) reported 9 minutes ago

  @Plusnet Pathetic dogy company with 0 ethics code. They have ongoing porting issue for weeks and did not had courtesy to give customers heads up before taking PAC code. Now I'm 5 days without any service and totally locked out as all my 2step authentication r on my old not F working NO🖕

• katie (@ktnolanxx) reported 10 minutes ago

  @Plusnet I am disgusted that you are allowing people to take out phone contacts without notifying them that there is an issue. I want to switch to a different provider but have been told that I could lose my original phone number. I have now been without a working phone since 12th April.

• ItinerantsRus (@paul67davis) reported 11 minutes ago from Maentwrog, Wales

  Hey @Plusnet you've stopped responding to messages so I'll take it public again. Any progress on the porting issue? It's a week now that I've been messed around with no service from you.

• Gravin (@gravula) reported 13 minutes ago

  @NeilZammit5 @Plusnet @ktnolanxx Same problem. Been two weeks now. Poor communication on issue from Plusnet, no indication if or when it will be sorted. Couldn’t cancel within the 14 days or number would be lost. Have had to get another sim and as soon as I can I will be requesting a PAC and a refund.

• JEC (@fourlans) reported 15 minutes ago

  @Plusnet I'm a plusnet broadband customer. How can I obtain a Plusnet Hub 2 ?

• -..-._._-._:-_._-.-__-._:-._ (@MCMLXXXIVCLXI) reported 17 minutes ago

  @Plusnet Dear Plusnet, I can't get hold of you to pay my bill. My lanline is down, and your restrictions have blocked me to your site.

• X23 (@x23ml) reported 17 minutes ago

  is anyone else having the same problems as me with #Plusnet. Constant connection drops and slow speed. Been like this for a few weeks but just seems to get worse and worse each day... If there is a fault with the line, why is nobody coming out to fix it...??? @Plusnet???

• Tom Herbert (@Tomichenko) reported 19 minutes ago

  @Plusnet this still hasn't been resolved! Day 6 now without service, no response from any of your support either. I'm reliant on WiFi to email you and contact you here. Can you at least send me a new sim so I can continue to contact friends and family? While I continue to wait 😴