Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 02/12/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsJacko Lisa Jackson (@MrsJacko) reported

    @Plusnet Any chance of an update on the nationwide outage…??!

  • Hannah_Lee21 Hannah Emily🌼 (@Hannah_Lee21) reported

    @Plusnet my Wi-Fi is not working, blue light is on on the router but just won't connect to any of my devices, working from home so really need it to be working! Thank you

  • _m00t_ Kieran (@_m00t_) reported

    .@Plusnet internet goes down for everyone and they are radio silent on all their social channels. Website service status page won't load either. #Useless

  • cdwharton Chris Wharton (@cdwharton) reported

    @Plusnet hi any update on UK wide outage?

  • thesteviemorris Stevie Morris (@thesteviemorris) reported

    Plusnet seems down has been for 30 mins location Lincolnshire #plusnet #plusnetdown

  • Agrith97 Agrith (@Agrith97) reported

    Plusnet wifi down in London

  • dresdeb Beccy Dresden (not giving up masking anytime soon) (@dresdeb) reported

    Tfw you have a heap of work to get through and you're actually feeling ready to tackle it, then your internet goes down 😫 Have a ticket raised with @Plusnet but although their staff are lovely, their service is staggeringly unreliable - their timeline here is not happy reading.

  • CheekyGemmie Gemma Payne (@CheekyGemmie) reported

    @Plusnet please can someone let me know if there are any broadband issues in Banbury Oxfordshire as I've been offline nearly an hour now!

  • AlisonHudspeth Alison Hudspeth (@AlisonHudspeth) reported

    @NommieNom @Plusnet Looks like a nationwide outage, lots of people affected

  • DonaldAG Don Grunbaum 💙🎓 (@DonaldAG) reported

    @Plusnet is there a problem with your mail servers?