Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 12/29/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewBowden Andrew Bowden (@AndrewBowden) reported

    Incidentally, whilst I was moaning my plusnet billing last night, I should give credit. Their customer service people are generally very helpful, understanding, and want to resolve problems when they crop up. Unlike some organisations I could name.

  • Majeh19 Beaming Penguin (@Majeh19) reported

    @Plusnet why is my wifi so **** I pay you good hard earned money for a service you don't deliver on.

  • ragledhill Rachel (@ragledhill) reported

    @Plusnet hello, are there any problems in M20 at the moment? My internet is constantly dropping out and showing a maximum current speed of 6Mb. I have unlimited fibre so hoping it'll be a bit higher than this? Thanks

  • N1X0 Luke Nixon (@N1X0) reported

    @Plusnet absolutely shocking service. Another no show by your engineer today. Booked a day off work for this and have had no broadband since 6th May. Ridiculous that two engineering visits have not been met

  • wlwlauriestrode nikki saw spiral 🏳️‍🌈 (@wlwlauriestrode) reported

    why is Plusnet always down

  • Asparak1066 Richard Ellis (@Asparak1066) reported

    @purpleisiscat @Plusnet What's the point? They have no interest in providing the service we pay for.

  • londonkro Kev (@londonkro) reported

    @Plusnet Morning. No Internet access here in Croydon CR0 since 9pm yesterday. Is this a wider issue?

  • David36893765 David (@David36893765) reported

    @Plusnet I'm sick to my stomach hearing how good plusnet are on the radio the fact last year height pandemic forcing staff to work in sheffield office not allowed to work from home. Brother died of covid caught at plusnet should be closed down

  • Anon94034130 Anon (@Anon94034130) reported

    @Plusnet @ragledhill Experiencing outage in Glasgow

  • Nick250268 Nick Mooney (@Nick250268) reported

    @Plusnet Hi, we have no internet in Crewe, Cheshire. Is the service down ?