Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Puricelli
(@failedmuso) reported
@Plusnet Any chance of an update on the email server issue that ISN’T a copied and pasted stock answer, Matt? #PlusnetEmailDown
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Howard J Evans
(@HowardJEvans) reported
@Plusnet @moomadeb I’ve had problems since late last night. Broadband working but no email connection on any device.
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One World Cycling
(@OneWorldCyclin1) reported
@Plusnet email still down. Loyal customer for many years. Normally good service, but email needs to be stable and reliable
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Belinda Sims
(@BelindaHSims) reported
@Plusnet It’s been down for over 8hrs!
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Plusnet
(@Plusnet) reported
@WardDEC Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield
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Sarah Hyde
(@SazEHyde) reported
@Plusnet I'm also having problems logging into my email.
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Ian Boothroyd
(@ianboothroyd) reported
@plusnet Just found out from your service status page that the fault with my plusnet e-mails is at your end, not mine. You say it occurred this morning but no – it was down last night. Fix it soon please…
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Plusnet
(@Plusnet) reported
@MMWGrumpyDonkey Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield
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Vada
(@stardate1234567) reported
@Plusnet Is your email servers down? If so how long will it be before service is back to normal?
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Christy Lawrance
(@NorthviewN7) reported
@Plusnet Thanks - would be good to post/pin 'known issues'. Your Twitter was the first place I checked for this when I couldn't log in