Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 01/03/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyJacko Andy Jackson (@AndyJacko) reported

    @Plusnet terrible service from Plusnet. Not only did they disconnect my service early for our house move, but getting it reconnected to new house has been fumbled too..absolutely disgusting. I'll be without Internet for 20+ days while trying to work from home! Just shocking.

  • mikekear Mike Kear (@mikekear) reported

    @Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • MCY1X 💙 Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️‍🌈 (@MCY1X) reported

    @Hippychick3000 Mine’s been fine until I told them I was switching, then all of a sudden it’s become really bad! Of course it might just be a coincidence… #PlusNet

  • jermyn55 Paul Jermyn (@jermyn55) reported

    @Ofcom @Ofcom have a word with @Plusnet as this is not possible on their network.

  • mikekear Mike Kear (@mikekear) reported

    @Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • mikekear Mike Kear (@mikekear) reported

    @Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • colky57 Colin Kerr (@colky57) reported

    @Plusnet internet has gone off in Norwich. What is the problem

  • eridukid eridukid (@eridukid) reported

    It's popular to bash the telecoms guys, but shout out to both @Plusnet and @OpenreachHelp for taking me seriously when I told them spiders webs keep bringing down my internet and for fixing the problem in under 3 hours. 👏👏👏

  • stressedofdevon Katherine Daniels (@stressedofdevon) reported

    @Plusnet I moved to another provider but you kept taking my direct debit for 4 months. I've been told multiple times I will get a refund, deadline today, but still nothing. Please can you help?

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    Looks like @Plusnet have another outage going on. Broadband dropping in and out. Phone line faulty, crackle on the line, when I try to check if it has cleared just by picking up the phone Broadband drops out. I can see similar tweets and community forum posts confirming the same?