Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul McGee M0WNU (@paulm19822012) reported from Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Sean Hadland (@SeanHadland) reported from Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Sloane (@SamuelSloane1) reported
@Plusnet ive been sent an email saying my fixed contract is nearly up .been a customer for over 7 years is there a better deal you can offer .current is £26.99 .also how much to add a tv service ?
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SE Mags | Around Dulwich (@SEMags_ADulwich) reported
So annoyed with @Plusnet. They managed to take my money in the 10 Feb, but didn’t process my order. Unfortunately I didn’t get in to the automated system! So now it’s back to the start again. Cancelled. Awful service.
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Charlie Motton (@FightMonsters) reported
That we didn't need to pay. If it does damage her credit score and stops us buying house I will be taking them to court. We have our calls logged and recorded to @plusnethelp and the emails we received saying there was nothing to pay. Do not use @Plusnet
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Annie (Zie/Zir) (@AnastasiaTapsf1) reported
Switching from TalkTalk to Plusnet. It's more expensive but we get a 60 pound voucher and no more awful customer service and slightly stronger and faster connection! Also with P's pay rise we can afford slightly more expensive things so!
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grace hooper (@messalinahooper) reported
@Plusnet And how do we improve your prices. How do we react to your fear sales pitch. Front line responders in your Co. Should be able to help
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Andreas Martens (@dretweek) reported
Almost didn't switch to @Plusnet due to their crap password policy. Max length 16 chars? No pasting in the confirmation field? #Backwards
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Phil Virco (@twodf75) reported
@Simon_burr Is it?! Plusnet are a damn sight more reliable.
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Simulasoph (@Simulasoph) reported
I plugged the new router in and 5 minutes later I am using it. It really was that simple. I confirmed that I would like them to send me one less than 24 hours ago. Now, how was the service last time you called BT, TalkTalk, PlusNet or any other about a connection problem?🧐🙃
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Caro (@Chewing_walls) reported
@drsaraharens @JohnLewisRetail The worst broadband service I've ever had was the John Lewis one (actually Plusnet). Worse than the service was the aggressiveness/dishonesty of the agents.
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Plusnet Help (@plusnethelp) reported
@RickyDM290886 Hi there. Thanks for getting in touch and sorry to read you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris