Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 01/07/2026 17:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • nigelatcroft Dr. Nigel Coleman #FBPE (@nigelatcroft) reported from Reeth, England

    @plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andybadger69 Me Lord (@andybadger69) reported

    @DONNYDIVArl @Plusnet WiFi is terrible even with a extender on. Also keeps dropping out. Can't wait to be able to leave.

  • jwilliamson0204 Jane Williamson (@jwilliamson0204) reported

    I've learned a lot about WiFi signals and Xmas tree lights this year and I have had to admit that my child knows more about something than I do. He said, "Mam, who worked Xmas morning on the Plusnet helpline?' Digital natives are arrogant as **** btw. No need to roll the eyes 🙄

  • mgalvers M Galvers (@mgalvers) reported

    @richard32hard @VodafoneUK Ha yeh I regret leaving @Plusnet never no issues but I needed faster broadband they only did 25 meg at the time but there again Vodafone gives me like 12 meg not over 50

  • rawzer rich-w (@rawzer) reported

    @plusnethelp @Plusnet #plusnet - now 35 mins on phone line, still waiting - @EE look interesting for my location - support for my mobile has been good, lets see how their price compares

  • ceklucci cklucci (@ceklucci) reported

    @Plusnet Three days without broadband. Not urgency or care to address the problem. Rubbish service

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Worst company, use anyone but them.

  • jas8lg1 Jason (@jas8lg1) reported

    @Plusnet Is there a way I can send a private message in relation to a broadband issue? Live chat is closed and there is no way to email your customer services. Unable to call at this time.

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Don't use the , the worst company. No Internet for 20 days and no solution.

  • Staplefordtrain Stapleford Railway (@Staplefordtrain) reported

    Hi @OpenreachHelp i am trying to contact you by DM can you respond pls Lines been down since yesterday morning no broadband or landline My provider plusnet cant help as fault for previous slow speed logged with openreach since December ongoing issues

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    im prepared to see you in court plusnet i and my 2 disabled brothers are fed up with your crap and your evan trying to get us to pay for engineer not happining ok and you was given dates by me to visit so no more lies................