Plusnet

Plusnet Outage Report in Richmond, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Richmond, North Yorkshire, England 02/12/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • iris1win Iris Winney (@iris1win) reported

    @Plusnet my internet have just gone down can you tell me if there are issues?

  • DavisDavis1980 Charlotte Davis (@DavisDavis1980) reported

    @Plusnet Absolutely no value from you at all. Disgraceful “service”, multiple promised calls that never happen.

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Another disappointment. 3rd time we’ve been promised a managed would call back and they didn’t. Plusnet cancelled our service without our permission & left us without email in the middle of a house sale!! No one is listening or helping. Awful customer service.

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet still waiting for help on twitter 20 mins and waiting???

  • stephbaggo Steph Davison (@stephbaggo) reported

    @Plusnet Recontracted at £22.99 but £41.75 has been taken. Can't hang on the phone all day.

  • DavisDavis1980 Charlotte Davis (@DavisDavis1980) reported

    @Plusnet we’ve had no broadband and no phone line for 12 days. Multiple calls to you and nothing happens. What else can we do? Is there anyone that can actually help us?

  • CalTweedy Cal Tweedy (@CalTweedy) reported

    Hi @Plusnet I’ve been a customer of yours for a while now and I was wondering if you could help me jump off a cliff x

  • simonesimssim SB 🇯🇲 (@simonesimssim) reported

    Plusnet is honestly the WORST broadband provider. Slow speeds and they don’t honour nothing. LOL do not be enticed by the price. It’s cheap because they’re trash.

  • DaveWolinski Dave Wolinski (@DaveWolinski) reported

    @movingnorthuk @Plusnet They say you gotta call. It’s the only way. Finally got through then & asked why they make it so hard to cancel and he just replied “we don’t, I’ve just done it for you know haven’t I” ignoring that the fact it taking me 4 days to get get him to do that simple task is the point.

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet any chance of any help with the poor broad band I have with you today ? As its slow .. under 5meg...?