Plusnet Outage Report in Richmond, North Yorkshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Richmond, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• Sean Hadland (@SeanHadland) reported 13 minutes ago from Darlington, England

  @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

• Paul McGee 2E0EIJ (@paulm19822012) reported 53 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Jean Pierre Ivanov (@Newoneinvillage) reported 5 minutes ago

  @Plusnet Hi there I requested to terminate my contract with Plusnet. I gave you two weeks notice but you are still sending me reminders to pay the monthly bill. Can this be sorted out please as I don't want it to affect my credit score?

• Ewan🟨🟥 (@EwanSnook) reported 6 minutes ago

  Plusnet I wish horrible things upon you

• Plusnet (@Plusnet) reported 9 minutes ago

  @Kingston3468 Hi there, I'm sorry to hear you're still without service. I've had the fault ticket updated regarding this fault and I'm sorry for the inconvenience caused by this continued disconnection. -Tony Plusnet Sheffield

• RageAgainstTheRight (@RATR2016) reported 19 minutes ago

  Got wifi with @Plusnet which is by far the worst internet I’ve ever had. I lose connection every 30 mins or so and have to reconnect, an ongoing issue. Just been told by them my contract stipulates WiFi is an added extra not a guarantee so tough, I have to deal with it

• Sonia (@S_C_P_10) reported 19 minutes ago

  @OpenreachHelp My elderly parents have been without a phone line for 2weeks now. @plusnet inform me you are aware of the issue. Mobile signal is very weak in the area. Being without a phone to contact people in an emergency is a huge worry at this time.

• Bazza (@saltyleaf) reported 20 minutes ago

  @Plusnet You don't think it is morally unfair to continue to charge way over the odds for a product? You would have no problem mailing me upgrades that would add to my bill, but you're not able to identify when I'm on a bad deal?

• sylvia edwards (@sylviamaz29) reported 23 minutes ago

  @Plusnet I tried I payed to have it installed over a year ago and you never sent anyone out didn’t even get my money back so I would never pay upfront again I went with sky after never payed upfront

• Peter Taylor (@PeterTaylorFW) reported 24 minutes ago

  @Plusnet The internet at my house has been frequently slow in the last few days. Please could you investigate the cause?

• lilolme (@lorralorracat) reported 28 minutes ago

  @Plusnet our wifi has been horrific tonight despite BT engineer telling us that if we keep hub on all the time we will have no more problems!!TV picture keeps going black because of connection.Awful #plusnet #wifirage #btopenreach

• Robert Dickson (@SenileElf) reported 30 minutes ago

  @EE Spoke to them many of times.. I never had these issues with plusnet.. Which is why I'll be going back once my contract is up.