Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Greaves
(@lorddanger) reported
@Plusnet Can I suggest you 'buy' some new customer service and customer account software so you dont have what your people call 'glitches' during house moves which causes a 3 week delay in broadband service. What a rotten customer experience.
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John Biggar
(@johnbiggar) reported
@strathorefarm Feeling your pain Neil trying to renew with @Plusnet @plusnethelp its impossible unless you are new customer.
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Anna Hatton
(@AnnaHatton8) reported
@Plusnet The internet has been down in M14 for over 24hours plus....any ideas? Everyone in the house has study deadlines and haven't been able to work. I've had to pay for BT open Wifi to send this message...its impossible to find a contact on your website.
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Andy Smith
(@andycs169) reported
@bt_uk Looking for a new service. Currently have FTTC with Plusnet want to take advantage of the 1gbps openreach day I can get after they upgraded our area
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Ian Critchley
(@CritchleyIan) reported
@OpenreachHelp Yes I have raised this. Engineer due on Monday. That is no help as we totally rely on it for WiFi calling. BT were informed yesterday. The overhead line to the house is 30 years old, broken and spliced to give my next door neighbour 3 supplies. (Voda,Plusnet ,sky).
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Clare
(@cag352) reported
My normally quite reliable WiFi at home has been sooo slow recently. @Plusnet what’s happening??
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Ben Gisborne
(@bgisborne) reported
@JohnLewisRetail @Plusnet my Granny took out new broadband 6 weeks ago and order wasn’t placed for some unknown reason. Meant to go live yesterday but no luck. Now told only option is £50 for an engineer to come out. Terrible customer service and not ideal for a vulnerable 79 old
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Bel Pearce 💙
(@pearce_bel) reported
@PeachesNplum Love that she is tagging his service provider. I doubt @plusnet would want the publicity of being involved in a stalking and harassment campaign.
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Nick Latheron
(@FoundItLtd) reported
@plusnethelp further to previous query, my Contract End Date is showing 1st Jan 1970 is @plusnet having problems!
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jamie davenport
(@jamieda19828877) reported
@plusnethelp @Plusnet why is our broadband awful literally can’t have good connection is my room and we have fibre internet is a joke