Plusnet Outage Report in Richmond, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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Dr. Nigel Coleman #FBPE
(@nigelatcroft) reported
from
Reeth, England
@plusnethelp we have just switched to plusnet and are waiting for our broadband- our telephone is up and running but nothing about our broadband even though our previous provider cut our connection today -can you help?
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mac
(@1884Rams) reported
@Plusnet is this account manned? I note the Plusnet Help account was last active in 2020?
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Our Ash™️ 🇬🇧
(@OurAsh1066) reported
@gordon_dudgeon @Plusnet It can't even do itself proud at the moment. Never mind anything else.
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Our Ash™️ 🇬🇧
(@OurAsh1066) reported
@arbronsious @Plusnet Yes! That is the same as us! It is loading and downloading like old people ****!
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Plusnet Help
(@plusnethelp) reported
@edwardlui Hey Edward Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam
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Siobhán
(@shiv7674) reported
@OpenreachHelp Hi, I’ve been advised by Plusnet that there’s an issue in north west London that you’re working on. I’ve been without connection for nearly four hours now. Can you provide further information on when this will be resolved? Thank you.
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Lolicon
(@Lolicon28888504) reported
@Itstheway2go @virginmedia @janhare its the rubbish routers that virgin supplies im using a plusnet router with my virgin router and it never drops
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Cidrufdiamond 🇬🇧🇵🇹🇮🇱
(@arbronsious) reported
@OurAsh1066 @Plusnet I'm a new customer for two months now and the last two days has been iffy,had to re enter codes etc
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Claire Longhurst
(@theconsulargirl) reported
@plusnethelp I'm sorry Plusnet isn't able to offer any more support too. However, it can change its policy to Opt In. Please feed this back to managers. Thank you.
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DCharlie
(@DCharlieJP) reported
Hi @Plusnet @plusnethelp - internet abruptly stopped about 20 mins ago. Cant connect , blue light on router, tried factory reset etc. Nothing. Is there a reported issue ?
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POP
(@CorpPOPHyde) reported
@Plusnet @plusnethelp we are under the impression now that 1 of our volunteers has received a debt letter at their home address! how is that even possible? we have evidence of all our past correspondence with you we even emailed Phil Jensen detailing the bad service (2 of 2)