Plusnet Outage Report in Sunderland Bridge, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Plusnet outage reports came from the following cities: Stockton-on-Tees, Durham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Durham |
Internet | |
| Sunderland |
Internet | |
| Billingham |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Billingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Cooper #FBPE #JohnsonOut 🏴🇺🇦💙
(@j_cooper999) reported
@Plusnet Having line problems again, can't hear caller, lots of noise, drops the internet if a call is made. Internet bouncing too. Water in the line? A piece of work (an A1024) by Openreach outstanding since Oct/Nov 2020, yes 2020, to stop this happening still hasn't been done.
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Dougie Lawson
(@DougieLawson) reported
@Plusnet Hi Ella, you can't ever fix my speed, it's a lost cause. It's a OpenReach hardware problem due to aluminium cables in the last 400m from the cabinet. If you can arrange to swap that out for fibre to the house you can solve the problem.
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jaz j
(@jjand00) reported
@Plusnet please can you sort out your internet issues been on and off all day
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Dean H David
(@DEANHDAVID) reported
@RyanMorrisonJer @virginmedia @Plusnet Would be interesting to see the 'network architecture' of Hey! Are they local only?
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Natalie Brooks
(@Natalieb2110) reported
@Plusnet any help you can offer me? SIM card is saying no network coverage, and emergency calls only
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lindsey woolley
(@WoolleyLindsey) reported
@Plusnet Trying really hard to get a new sim card, any advice (just been on phone to you for 48 mins and as my sim is not working that makes me unpopular with my partner!!) ???
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ProbablyNowt
(@ProbablyNowt) reported
Truly awful 'service' from @Plusnet broadband. 2 weeks since house move: still no internet connection. Now told to wait a further 4 days until someone will 'look into it further'. Broken promises, conflicting info, delays, 0mb. For £65 fee? That won't do 💩
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Mack
(@MC1985FTW) reported
@VeganTrailRunr @Rob1nStanford Yeah I can't fault Plusnet's service since we've been with them but their connection speeds are hamstrung by BT's underlying infrastructure. I am hoping that Trooli's dedicated network is able to deliver their 300mb speeds
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Ian Head
(@heafod) reported
How do #plusnet stay in business? Awful customer service. I've just called them and agreed a price decrease, and their confirmation emails state an increase. Thieves or idiots?
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Martin VeganTrailRunr Ⓥ
(@VeganTrailRunr) reported
@MC1985FTW @Rob1nStanford I'm with Plusnet. Can't fault the service for reliability in our village but they are pricey.