Plusnet Outage Report in Sunderland Bridge, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Plusnet outage reports came from the following cities: Stockton-on-Tees, Billingham, Consett and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Total Blackout | |
| Billingham |
Internet | |
| Consett |
Wi-fi | |
| Sunderland |
||
| Stockton-on-Tees |
Internet | |
| Chester-le-Street |
Internet |
Community Discussion
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Plusnet Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Hart
(@samhart97) reported
@Plusnet @plusnethelp 2 days I've been trying to get through to your customer support - phones lines tell me you're too busy & your live chat is disabled. I msgd on here as per your website but no response either. As a new customer I'm extremely disappointed!
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☁️Katy Clouds☁️
(@katy_clouds) reported
@Plusnet Terrible service. Had trouble paying my bill due to covid but needed internet to EARN THE MONEY in order to pay you. Cut me off despite payment plan and now haven't bothered sending me the promised new modem and apology AVOID LIKE THE PLAGUE
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John Carthy
(@JohnCarthy_) reported
@Plusnet worst customer service I have ever had, failed to provide broadband, agreed to release from contract. Took a payment of £85 anyway then promised to pay it back. 8 weeks later and no refund!
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Peanut
(@LxPeanut) reported
@Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?
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Robert Osborne
(@OstomatePrime) reported
@plusnethelp Morning Plusnet. Please contact me. We are having an awful internet experience since switching to you in October. Inconsistent speed, constant disconnects and multiple router resets. You've tested the line and from your point of view 'everything is fine'. IT IS NOT.
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Kenny Blakemore
(@NeighLad) reported
@plusnethelp hello, I've had no plusnet mobile signal all morning (emergency calls only), is there a problem? Thanks, Ken
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David Waugh
(@WaughDavid) reported
@plusnethelp hello. I’ve been with plusnet a very long time. I have a Technicolor TG582n router and an open reach modem for my fibre broadband. It all works well except the WiFi is slow as it doesn’t have 5ghz. Is it possible to have an upgrade of my router? davidwaugh
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adam haves
(@adhaves) reported
Good morning @Plusnet. Over the last 2 days my internet has been cutting out, sometimes for several minutes at a time. As a therapist trying to do remote work with clients the lack of an uninterrupted internet signal is proving extremely disruptive. Can you please look into this?
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HuxleyWins
(@HuxleyWins) reported
After much swearing at the computer and router, I've had to cancel today's stream - seems @Plusnet have shat their pants and I have no interwebs (reliably anyway). I guess I'll try again tomorrow? #Plusnet
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Chris Paveley
(@ChrisPaveley) reported
Help, Plusnet Hub One Router, Wifi keeps dropping out. Have refreshed Channel allocations as suggested but till dropping out. If I reset the entire router it works for a few hours and then the fault returns. Ethernet connections works fine with no dropout at all. Any suggestions?