Plusnet

Plusnet Outage Report in Sunderland Bridge, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sunderland Bridge, County Durham, England 08/03/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent Plusnet outage reports came from the following cities: Sunderland, Stockton-on-Tees and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Total Blackout
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomStockton-on-Tees Internet
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DRoseAyyy CLB🦉 (@DRoseAyyy) reported

    @Plusnet is the worst broadband provider ever I beg avoid it please

  • tocca43 anthony oconnor (@tocca43) reported

    @JoeLampard2 @Plusnet I’m in same hell wifi just drops out really poor service stuck in. A contract

  • LoriBelle91 Lauren Downs (@LoriBelle91) reported

    @Plusnet Internet has been down since around midnight, no sign of resolution despite following all relevant steps/instructions. I work from home and rely on stable connection, will this be resolved by the start of the working day? Please help.

  • Plusnet Plusnet (@Plusnet) reported

    @james62907862 Hi James, I'm sorry that your broadband is still down and for the inconvenience caused. Please send us your account username over on a direct message and we will look into this. Regards, Emily Plusnet Leeds 🌞

  • cliffbrown Cliff 🇿🇦🇬🇧🇪🇺 (@cliffbrown) reported

    Looks like @Plusnet is down again. What fun... #wfh

  • RuthElleson Ruth Elleson (@RuthElleson) reported

    @Plusnet @elbly Still having trouble in London SE5. Blue light is on on router, but can’t upload or download anything. Username is same as my Twitter handle (without the “@“).

  • PeterPottsGB Peter Potts (@PeterPottsGB) reported

    @Dr_J_Orme @Plusnet @bmc875 Yep. Outages sometimes happen. It's the lack of communication and poor customer service that annoys me.

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    @Plusnet Thank you That might help...I'll give it a go I really don't want to move suppliers if I can help it although it's becoming a real consideration with the up & down quality of the experience making running a business very tricky indeed

  • Mooncatuk Stuart Gregg (@Mooncatuk) reported

    @Plusnet our broadband is still not working it's been down all day, Can you help?

  • DanPax1 DanPax (@DanPax1) reported

    @Plusnet @plusnethelp Hey plusnet, I can't be the only one with bad Internet for the last 6 hours...I've missed important work because of it.