Plusnet Outage Report in Sunderland Bridge, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Plusnet outage reports came from the following cities: Stockton-on-Tees, Chester-le-Street and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Chester-le-Street |
Internet | |
| Sunderland |
Internet | |
| Stanley |
Internet | |
| Durham |
Wi-fi | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Hedley
(@MelHedley) reported
@Plusnet can’t get through to anyone & the useless bot is going round in a circle. Bb down for 4 days, what temp solution and compensation is available?
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Tony
(@Anton13579) reported
@Plusnet I have used two different browsers , safari and google. But both fail. It’s almost like I need a different IP address each time to enter the website? Cookies issue would have been solved by a different browser…
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senti mentix
(@sentimentix) reported
@Plusnet My elderly, vulnerable parents' landline has been down for 16 days and counting... Plusnet knows they are reliant on an emergency telecare system connected to the line, yet they have delayed and put on hold the engineering work repeatedly. (Question ID 228600830)
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Plusnet
(@Plusnet) reported
@Tweetyness Hi Nessa, I'm very sorry for the delayed response. If you'd like to update your DD details for a Mobile account, you'll need to speak to our Mobile Support Team by dialing 500 from your Plusnet phone or by calling on 0800 079 1133 between 8AM-8PM. -AJ, Plusnet Sheffield
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Shelley Williams
(@ShelleyEdryn) reported
@Plusnet Appreciate this is a let down from @OpenreachHelp not PN but as I have to liaise through yourselves to ensure pressure is put on them to solve the issue and not to just not turn up on the day causing our previous internet contract to terminate and costing all involved time and £!
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Plusnet
(@Plusnet) reported
@rockfieldsteve I'm really sorry it's been difficult for you to cancel the BT sports. I can sort it for you straight away! I'd just need to take the account username please? - Curtis, Plusnet Sheffield
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Scott RJ Basher
(@ScottRJBasher) reported
@Plusnet what a failure over the last month and a half. Patchy or No Mobile Data for weeks, then no phone signal at all. None of the customer service ppl bothered. I've now joined @SMARTYMobileUK
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Shelley Williams
(@ShelleyEdryn) reported
@Plusnet Hi Emma, so another delay, firstly we were told the review would be Friday 11th and now it’s the 16th, this is only the review not the installation! Bad show from @OpenreachHelp
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Charlotte
(@bagpussforeva) reported
@Plusnet is there an issue with peoples connection to Wi-Fi?
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Billy *****
(@BillyBalls20) reported
@Plusnet stay away from this bunch of clowns, terrible customer service along with lies from sales staff!