Plusnet

Plusnet Outage Report in Sunderland Bridge, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sunderland Bridge, County Durham, England 03/28/2024 05:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent Plusnet outage reports came from the following cities: Billingham, Durham, Washington, Sunderland, Chester-le-Street, Stockton-on-Tees and Bishop Auckland.

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City Problem Type Report Time
United KingdomBillingham Wi-fi
United KingdomDurham Internet
United KingdomWashington Internet
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomChester-le-Street Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahCParker1 Sarah PB (@SarahCParker1) reported

    @Gamba985 @Plusnet I absolutely hate them! Worst broadband I’ve ever had!!

  • Amy_Little86 Little (@Amy_Little86) reported

    @Plusnet genuinely shocking customer service the last couple of days. Now I can’t even get through. “Award winning customer service” my arse.

  • niamhirl Niamhirl-close tax loop holes don't freeze pay (@niamhirl) reported

    @MartinSLewis £40 for standard broadband I think but includes landline and rental etc with Plusnet. With them 5 yrs ish- reluctant to change to cheaper had no end if issues with Talk Talk and daily losses of connection with BT which is odd considering BT own Plusnet, but here we are

  • _RebeccaBaxter Rebecca (@_RebeccaBaxter) reported

    @Plusnet is your service down? Internet is not working and endlessly on hold on customer service phone lines. Down detector states the service is likely down, when will this be resolved?

  • PeterKane82 ⭐PKane82 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🍀cfc (@PeterKane82) reported

    Would just like praise @TalkTalk for their online assistance and resolving our broadband issue so swiftly...very happy we have switched after a nightmare 3 yrs with @Plusnet who imo customer service & coverage was absolutely shocking!

  • kirst4778 Kirsty (@kirst4778) reported

    @plusnethelp your support and customer service is awful. Please give me back my money. @Plusnet

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet your website says your 0800 number is 7.30am - 10pm ... so I called ... the message says you close at 8pm ?? ... if I have a problem after 8pm what do I do - wait til 8am ?

  • HarveyLloyd_ Harvey Lloyd (@HarveyLloyd_) reported

    @coupe_greg @MartinSLewis sorry lol i’m scrolling, basically i’m with plusnet and you should go to your router and get a paper clip and hold it into the reset hole, when the wifi is reset. this should fix your issue.

  • olops Chris (@olops) reported

    @Plusnet @plusnethelp It's pretty simple - restore my son's mobile service as you were supposed to do after our last call when you waived this month's charge due to your incompetence.

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼