Plusnet

Plusnet Outage Report in Sunderland Bridge, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sunderland Bridge, County Durham, England 05/16/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees, Durham and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Internet
United KingdomStockton-on-Tees Internet
United KingdomDurham Internet
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomStockton-on-Tees Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dav_browning Dav Browning (@dav_browning) reported

    @Plusnet do have any idea how long I am going to stay on hold to tech support/customer services? been 27 mins now and it was the same 2 days ago.

  • lsinnott Lee Sinnott (@lsinnott) reported

    @plusnethelp Hi Plusnet, I need to speak to someone regarding my really poor broadband connection and speed. I'm considering cancelling my contract. I've tried calling you but can't bet through.

  • littlerich27 richie lennon (@littlerich27) reported

    @KateSlaterPR @Plusnet Had a nightmare for ages now. Should never had gone with them. Awful service, the never get back to you. Awful awful awful. Once the EVENTUALLY get back to me and I'm off. See ya plusnet.

  • LizzieRobinson8 Lizzie Robinson (@LizzieRobinson8) reported

    @jlandpartners I am getting really disillusioned with the John Lewis and Waitrose Organisation. I have given up with their broadband & phone offering. The last straw was being charged £50 for an engineer. Plusnet who run the JL broadband service are just awful - avoid.

  • SHoltdesign Stephanie Holt (@SHoltdesign) reported

    @plusnethelp appalling appalling service. 2months on and I still can’t access the internet through Plusnet.

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    @plusnethelp @Plusnet still no landline & still no response to my messages - really really BAD service 5 days now without telephone line please do something!

  • MrJMaths MrJ Maths (@MrJMaths) reported

    @Plusnet @plusnethelp I want to buy a SIM only deal (I am a broadband customer) but it's an Xmas gift, so don't want to pay for a month with zero use. Can I buy and activate/pay later? Thanks

  • ShielsBarry Barry Shiels (@ShielsBarry) reported

    @Plusnet I'm trying to get through to cancel my contract. Funny how I can get straight through to sales ?

  • johnfra10147433 john francis (@johnfra10147433) reported

    @MartinSLewis Plusnet £27.99PM owned by bt but half the price 75meg down a std copper wire , alias emails not the easiest to set up but all of the in all better than ripoff by

  • isse159 A.O_91 (@isse159) reported

    @Plusnet Hi plusnet, My internet not working