Plusnet

Plusnet Outage Report in Sunderland Bridge, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sunderland Bridge, County Durham, England 02/12/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent Plusnet outage reports came from the following cities: Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Internet
United KingdomPeterlee Total Blackout
United KingdomSunderland Internet
United KingdomPeterlee Internet
United KingdomSunderland Total Blackout
United KingdomStockton-on-Tees Internet

Community Discussion

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Plusnet Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wildblood1979 dean willdblood (@wildblood1979) reported

    @Plusnet broadband not working need help please

  • rennarda Andy Rennard (@rennarda) reported

    @Plusnet There is nothing wrong with my equipment, or set up. It is a problem with the line or the cabinet or the exchange.

  • paradox02046671 paradox (@paradox02046671) reported

    @Plusnet what's with the outage in north west?

  • Duncan_Ellis_ Duncan Ellis (@Duncan_Ellis_) reported

    @Plusnet Bunch of thieves. Cancelled my service (JohnLewisBroadband) within my 14-day cooling off period. Now hounding me for £71.80 for a service I never used - Extortionists!!!!!

  • GrumpyPuss GrumpyPuss (@GrumpyPuss) reported

    @Plusnet Hi, how do I view my home broadband usage please? Can't seem to find this option after I login to your website. I'm sure I could do it previously.

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet At long last I got a new router, thank you. I fitted it up and then I am left with the old one. Please what do I do with it? I have had quite a few but never been quite sure what the solution is. Please advise.

  • AethyrUlf Aethyr | 🐺🌕WEREWOLF MONTH🌕🐺 (@AethyrUlf) reported

    @Plusnet Hi, I have Plusnet Mobile but MMS has never worked. I've tried the config thing on EE's site that sends an SMS with settings but that didn't work, nor did trying to send an MMS to myself. Is there anything you can do?

  • LauraStanley88 Laura Stanley (@LauraStanley88) reported

    @Plusnet I am trying to contact you on 0800 4320080 which is the number on your website but it says it is not a recognised number. Our broadband is not working and we need it fixed ASAP.

  • Wee_Lyndz Lyndsey Rose (@Wee_Lyndz) reported

    @callumd @Plusnet Myself and 2 of my neighbours have been out for 24hrs now, not a plusnet issue apparently 🙄

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed