Plusnet

Plusnet Outage Report in Sacriston, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sacriston, County Durham, England 08/26/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sacriston, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Peterlee, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomPeterlee Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

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Plusnet Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • webberson Webby Webberson (@webberson) reported

    @Plusnet your internet is so bad today I can't stream my porn in ky12. Please help my semi doesn't last that long. #softphallus

  • JohnRog87839155 John Rogers (@JohnRog87839155) reported

    @Plusnet Is the Internet down again in Ulverston, Cumbria? Nothing working in the house again, It has been awful over the last few months, our friends are having the same issues!

  • Ghaffar16290377 Ghaffar Hussain (@Ghaffar16290377) reported

    Getting a really poor service from @Plusnet, almost 2 weeks without broadband at a very difficult time of year and a series of vague and misleading promises. Just shoddy!

  • miriamkirkp miriam kirkpatrick (@miriamkirkp) reported

    @TalkTalk I did and got ignored plus I don't care about it anymore. I'm happy with plusnet and they customer service and service they provide. Thanks but no thanks not getting involved with talk talk again not worth the hassle or stress, case closed for me

  • Nathan93x_ Nathan (@Nathan93x_) reported

    I can't wait until my Plusnet contract starts, then I'll never have my internet cutting off again! (hopefully :) )

  • mich167 michelle farrelly (@mich167) reported

    @OpenreachHelp plusnet have told me it is down to openreach and you will not escalate my broadband just because I'm a keyworker and there is nothing they can do

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    Ooh so I swapped from virgin to @Plusnet @plusnethelp yesterday, I paid 50quid for installation, and I've been without any #broadband service. That means no TV &no Internet unless I use my phone. Well done #plusnet for being no help whatsoever! #Useless

  • Becs36 Becky Randall (@Becs36) reported

    @Plusnet thanks for leaving my elderly vulnerable parents with no phone and nothing can be done until next Monday! Outrageous service!😡😡😡

  • LutineBelle Lutine Belle (@LutineBelle) reported

    @ShippersUnbound @virginmedia I don’t know if this is helpful to you, Tim, as I don’t know where you live and what media package(s) you have, but our internet service and landline provider for many years has been John Lewis, who use PlusNet to deliver the services, and we have had no cause for complaints.

  • RJ9320 Rick J (@RJ9320) reported

    @Maverick177uk @ricktaylor1987 Plusnet great , avoid Sky wish I’d never moved to them from plusnet.