Plusnet Outage Report in Sacriston, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sacriston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sacriston, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sacriston, England
Latest outage, problems and issue reports in Sacriston and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Quade
(@jejquade) reported
My Mum was due to go live on Monday and have an engineer. Phone line works, no broadband and no engineer turned up. Nobody has responded in dms or the messaging service on your website. Your order update is no longer available to check either. This isn't acceptable @Plusnet
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John Owen
(@johnoworcs) reported
@Plusnet @_JimDavis_ Expected to transfer from John Lewis this week. Told phone had swapped at 13.55 on Monday and that Broadband would follow before midnight. Now Wednesday evening and nothings happened, no communication and call centre values me so much that they don’t answer calls Rubbish service
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Rae Lovejoy
(@Dweezil1968) reported
@Plusnet Unfortunately the issue has returned but the text service is not available today!
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Topper
(@Topper293) reported
@Plusnet can you please help me, you seem to have switched my phone line already, but I called yesterday to ensure this does nt happen as I have nt received the SIM
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Martin Coops
(@MartinCoops4) reported
@Poppymay171 @taswoldCookie @JasonManford Because I don’t find the guy out of the PlusNet advert’s understudy remotely funny doesn’t mean I’m miserable - I would just rather defend genuinely poor people rather than a gazillionaire pampered failed ‘actress’
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Michael Turnbull
(@jempuk) reported
@bt_uk is there an issue today. I know I’m with @plusnethelp @Plusnet but their not answering. Seems that my connection was up for a short period of time and then dropped. Any chance you can advise network status?
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Marie Cooper
(@marie_cooper) reported
Ah. I called Plusnet and person I spoke to was very helpful. Turns out BT are doing work in the area and my internet has been down since 9.39am. I was at work so I didn't notice until I got home. The work should be complete by around 7pm apparently.
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saltpig
(@saltpig2) reported
Hi @Plusnet I’ve been waiting 38 mins to cancel an appointment to look at the router. Isn’t there an easier way to cancel when no longer required?
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Michael Corbett
(@kobb) reported
@laurenmcdgogogo @LinkedIn And its back up now! A short term DNS problem by the look of it. Which ISP are you with? I am with @Plusnet
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Pete Butler
(@petebutler1969) reported
@Plusnet My 90 year old parents have been without broadband for 9 days. 4 engineer appointments have failed to turn up. Hope you're happy to ruin their Xmas as they can't zoom with children and grandchildren. Unbelievably bad service!!!!!!!!!!!!!!!!!!!!!!!!!!!!