Plusnet Outage Report in Sacriston, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sacriston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Sacriston, County Durham, England
The most recent Plusnet outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sacriston, England
Latest outage, problems and issue reports in Sacriston and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Frances Taylor
(@Thordale) reported
@Plusnet Nope - rejects my password each time. Seriously fed up. This is a terrible moment in my life. My mother is dying. I need my email up and running. Please sort it.
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Martin Harwood
(@skyhookfiddler) reported
@Plusnet @KevRJones “Alexa - show me an example of terrible customer service”
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Andrew
(@AndyRead78) reported
@samyidcharteris @virginmedia @plusnet I can’t recommend. Currently day 4 of no email no poor communication regarding what the issue is
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Jamie McIntyre
(@_JamieMcIntyre) reported
@jdmc_alli1 @Plusnet Have a look on the Plusnet community forum - far more help from fellow customers than the vacuous & complacent official 'updates'
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Rod Glen 💙
(@TheHairyGSL) reported
@johnlewishelp @VivRivis Not working again. Started working yesterday evening. Stopped working again this afternoon. Both you lot and Plusnet are obviously incompetent!
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David
(@drc1947) reported
@guyjpitchford @Plusnet Is it a legacy users problem ? Mu ic24 account still isn't working
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Arta
(@Arta_Crossman) reported
@Plusnet Hi, This issue has still not been dealt with. The account holder rang earlier and was told he would be rang back within 10 minutes but he has not.
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Mark Atkinson #StillWearAMask
(@madashington) reported
@Plusnet hello, I've just seen that you're having webmail issues. I can log onto my account but it won't display emails. Do you know when this will be fixed?
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Elvis McGonagall
(@ElvisMcGonagall) reported
Hello once more @Plusnet - "some customers may be experiencing difficulties". Yes - for 4 days now. Still can't receive or send emails. Still no explanation. Pitiful customer service. I'm looking for another ISP because this is useless. What is going on?
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Robert
(@Roberthastosay) reported
@Plusnet You are talking utter nonsense. It has been almost a week now and the service is still not working. You are an utter disgrace. .@Ofcom