Plusnet

Plusnet Outage Report in Sacriston, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sacriston, County Durham, England 02/12/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sacriston, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

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Plusnet Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • katempotter Kate Potter (@katempotter) reported

    @Plusnet Thanks. I've never had trouble with Plusnet before. Pleased it came back as I was working at home and needed the internet.

  • hawthornefairy1 hawthorenefairy (@hawthornefairy1) reported

    @Plusnet internet speed so slow right in middle of exam for work 😡

  • krissy_burgin Kristina Burgin (@krissy_burgin) reported

    @Plusnet excellent service from plusnet. Internet kept dropping out came out did line check. No internal fault. Arranged for BT engineer today they found broke external wire. Now replaced and all sorted.

  • luk3yboy99 Luke 🌍 (@luk3yboy99) reported

    My wifi started slowing again today, and then started failing around an hour ago. @Plusnet, I can’t even load your site anymore to check whether you’re lying about being up. There’s a chance its the router, but you replaced that after our 2-day outage last week.

  • tocca43 anthony oconnor (@tocca43) reported

    @Plusnet hi need help you sold me a product with all these promises and my wifi is worse than ever customer care say do checks sick of checks stuck on contract hell till March

  • tocca43 anthony oconnor (@tocca43) reported

    @JoeLampard2 @Plusnet I’m in same hell wifi just drops out really poor service stuck in. A contract

  • AmySheaLadyH Amy S (@AmySheaLadyH) reported

    @Plusnet any updates on broadband issues in swansea please?

  • Wandering_Sue Sue (@Wandering_Sue) reported

    @Plusnet Yes But the point it people had problems from 00.30. You didn't know that or if you did you didnt react to it. No traps and alerts. A testing system that blames me and then I can't speak to anyone. It is poor to blame a customer without a thorough investigation.

  • Plusnet Plusnet (@Plusnet) reported

    @james62907862 Hi James, I'm sorry that your broadband is still down and for the inconvenience caused. Please send us your account username over on a direct message and we will look into this. Regards, Emily Plusnet Leeds 🌞

  • JON_D84 Jon D (@JON_D84) reported

    @Plusnet Well it went down at around 12:30 this morning as a number of devices went offline, your site wasn't reflecting this at 8am. It still looks to be down now as I'm not able to connect to anything at home! Is this still an ongoing outage?