Plusnet

Plusnet Outage Report in Sacriston, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sacriston, County Durham, England 04/02/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sacriston, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Sunderland and South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomDurham Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • golf_nutts Golf Nutts (@golf_nutts) reported

    @Plusnet Hi will from Sheffield. I’ve currently raised 3 issues and still not resolved. Been promised a managers call back twice to no avail. I’d click the link but my internet doesn’t work at home? #goingroundincircles

  • k999lover ag (@k999lover) reported

    @BTSopenreach thanks for not informing our locals that your landlines are down here due to cable theft and won’t be back for possibly 10 days. I had to spend 90 frustrating minutes on my mobile to BT until finally @Plusnet were brilliant and gave me all the info I needed!

  • Si_m007 Si_m.007 (@Si_m007) reported

    @Plusnet From your website, I'm told this is where I come to make a complaint. How do I go about doing that?

  • joanneainsworth joanne ainsworth (@joanneainsworth) reported

    @Plusnet @plusnet I responded to your question online three days ago and still no reply. My router was dispatched 2/9 still not here and still no one will tell me when I will get it. Your customer service is rubbish. Can’t get through on the phone, no reply on social media or online.

  • spaceman1000 Mark Chambers (@spaceman1000) reported

    @Plusnet Sorry for slow reply. Signal returned in couple of days. Very odd

  • Plusnet Plusnet (@Plusnet) reported

    @ewandjmcdonald Not a problem Ewan, just let us know if you need anything else. - Curtis, Plusnet Sheffield

  • catrionacarter Catriona Carter (@catrionacarter) reported

    @Plusnet since Saturday 7pm ish I haven't been able to connect to data, make calls or text. So I can't phone your helpline. My phone just says 'EE - no network. Emergency calls only'. Can you please let me know how to get this fixed?

  • JonnyLong77 Jonny Long (@JonnyLong77) reported

    @Plusnet I need help with my account, I am supposed to have an engineer out today as I’ve moved home 2 weeks ago, this was arranged for today, I have taken time off work to be emailed just now to let me know it has been changed now to the 15th. Compete disgrace.

  • nilid69 - (@nilid69) reported

    @Plusnet always jokes when a company screws themselves out of money so popping this on the twitter rather than call. You've thrown hissy and cut our internet, 4 days before next direct debit due. Now no set up a new direct debit, you go **** self 🖕 3 4G quicker and £20p/m less

  • dsworthington87 David Stephen Worthington (@dsworthington87) reported

    @JimSterling @virginmedia Go with Plusnet. I've been with them for years and have never had any issues