Plusnet

Plusnet Outage Report in Sacriston, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sacriston, County Durham, England 11/20/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sacriston, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • srtnash_lee Shirley lee (@srtnash_lee) reported

    @Plusnet is there a problem with service in so45

  • RealXwisdom Samuel (@RealXwisdom) reported

    Speaking to @Plusnet on the phone now. There customers support reps are argumentative. Quite rude. The network has been rubbish they won’t listen. For the sake of your lives.DON’T GO WITH @Plusnet

  • mrparker666 Simon Parker (@mrparker666) reported

    @ejames500 @Plusnet personally I'd stick with Plusnet. they are all just as bad. Vodafone screwed me over last year it took hours to sort out. TalkTalk had the worst online rants last I checked. And I'm sat here with no broadband trying to get through to them though, it's generally reliable.💤

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet I seek compensation for the appalling 24 hours I have just experienced. You do not have a method of complaint except by phone, hence these tweets

  • tonynic02397077 tony nicholson (@tonynic02397077) reported

    Using phone as wifi hotspot as plusnet gone tits up since 1pm, very very slow

  • jemma_jo_ Jemma-Jo Baker (@jemma_jo_) reported

    @Plusnet @plusnethelp bd ordered 23rd nov, blamed bt,not one call, email,smoke signal,4 update,called everyday for 12 days to be told the same BS over & over again. 3 little boys are going without presents this year thanks to your BS & no existent CS

  • SimonPa22712866 SimonPaul (@SimonPa22712866) reported

    @Tim_JC @TeaFromTheManor @Plusnet Their customer service is a disgrace. The customer helpline is literally a recorded message saying that they are not accepting calls and you should try again tomorrow!!!! It was the same message yesterday!!! I just want to speak to someone about my broadband. #plusnet

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet 1.renewed contract for basic broadband but contract shows “unlimited fibre”. 2.Would the transfer cause any disruption on service pls?

  • gwennelsonuk Gwen Nelson (@gwennelsonuk) reported

    I called @Plusnet earlier about upgrading package, and the customer service representative had my deadname. That felt weird. "It's not often I get a customer with 16 static IP addresses named Gareth". I kinda cringed.

  • _elliottxo ally...💚 (@_elliottxo) reported

    @Plusnet @plusnethelp I’ve come home and seen that my broadband had no connection. Tried to see if there’s a service problem and there’s no signs of a problem! Any help would suffice please