Plusnet

Plusnet Outage Report in Sacriston, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sacriston, County Durham, England 01/23/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sacriston, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Crook and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • x_elx 'Lee (@x_elx) reported

    @Plusnet my Internet is down for the second time this week. Cv37. Is something going on?

  • Courtne46478144 Courtney Shaw (@Courtne46478144) reported

    @TalkTalk No thanks iv given up with your Internet, just terrible, it's literally worse than plusnet n that's saying something

  • chaplainchrisb @chaplainchris (@chaplainchrisb) reported

    @Plusnet Everything is slow!

  • aimzite Aimee (@aimzite) reported

    @Plusnet hey Plusnet, you offered me 3 months free service as compensation for my line not activating (which was nice of you), but you still took full payment on December 24th? Any chance of getting that back?

  • StephenMilnes Stephen Milnes (@StephenMilnes) reported

    @OpenreachHelp @Plusnet We have terrible mobile phone coverage where we live so unable to hotspot or use a dongle. Will somebody please give us some answers and a date for when we’ll be connected?!

  • c_gribbs Craig Gribble (@c_gribbs) reported

    @Plusnet is the service down in Stevenage? I've been with Plusnet for years and had no problems but for the past few months had such patchy issues with the service, very odd.

  • Ethanwilde10 Ethan wilde (@Ethanwilde10) reported

    @Plusnet @rhysweeks163743 He just told me to tell you all he would reply but his internet's down Ethan x

  • Plusnet Plusnet (@Plusnet) reported

    @Jim_Crikey Thanks Luke. I'm glad to hear that it's working now and I'm sorry for any inconvenience caused. Please let us know if you have any further problems. Regards, Emily Plusnet Leeds 🌞

  • AlvoAlvis James Alvis (@AlvoAlvis) reported

    @Plusnet I suppose it was too much to expect that we would have functional broadband for the whole of the Festive Season. Your service is a joke.

  • berttagg CT (@berttagg) reported

    @plusnethelp I need help from 3rd line to move my domain away from plusnet. Please can you raise me a ticket thetaggfamily