Plusnet Outage Report in Sacriston, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sacriston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (16%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (2%)
-
TV (%)
Live Outage Map Near Sacriston, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Consett, Gateshead and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Consett |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sacriston, England
Latest outage, problems and issue reports in Sacriston and nearby locations:
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
-
Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam Hart
(@samhart97) reported
@Plusnet @plusnethelp 2 days I've been trying to get through to your customer support - phones lines tell me you're too busy & your live chat is disabled. I msgd on here as per your website but no response either. As a new customer I'm extremely disappointed!
-
☁️Katy Clouds☁️
(@katy_clouds) reported
@Plusnet Terrible service. Had trouble paying my bill due to covid but needed internet to EARN THE MONEY in order to pay you. Cut me off despite payment plan and now haven't bothered sending me the promised new modem and apology AVOID LIKE THE PLAGUE
-
John Carthy
(@JohnCarthy_) reported
@Plusnet worst customer service I have ever had, failed to provide broadband, agreed to release from contract. Took a payment of £85 anyway then promised to pay it back. 8 weeks later and no refund!
-
Peanut
(@LxPeanut) reported
@Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?
-
Robert Osborne
(@OstomatePrime) reported
@plusnethelp Morning Plusnet. Please contact me. We are having an awful internet experience since switching to you in October. Inconsistent speed, constant disconnects and multiple router resets. You've tested the line and from your point of view 'everything is fine'. IT IS NOT.
-
Kenny Blakemore
(@NeighLad) reported
@plusnethelp hello, I've had no plusnet mobile signal all morning (emergency calls only), is there a problem? Thanks, Ken
-
David Waugh
(@WaughDavid) reported
@plusnethelp hello. I’ve been with plusnet a very long time. I have a Technicolor TG582n router and an open reach modem for my fibre broadband. It all works well except the WiFi is slow as it doesn’t have 5ghz. Is it possible to have an upgrade of my router? davidwaugh
-
adam haves
(@adhaves) reported
Good morning @Plusnet. Over the last 2 days my internet has been cutting out, sometimes for several minutes at a time. As a therapist trying to do remote work with clients the lack of an uninterrupted internet signal is proving extremely disruptive. Can you please look into this?
-
HuxleyWins
(@HuxleyWins) reported
After much swearing at the computer and router, I've had to cancel today's stream - seems @Plusnet have shat their pants and I have no interwebs (reliably anyway). I guess I'll try again tomorrow? #Plusnet
-
Chris Paveley
(@ChrisPaveley) reported
Help, Plusnet Hub One Router, Wifi keeps dropping out. Have refreshed Channel allocations as suggested but till dropping out. If I reset the entire router it works for a few hours and then the fault returns. Ethernet connections works fine with no dropout at all. Any suggestions?