Plusnet

Plusnet Outage Report in Gateshead, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gateshead, England 08/26/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gumpsup79 sarah ogden (@gumpsup79) reported

    @Plusnet can you tell me if there are any reported problems in the Catcliffe Rotherham area, broad band had been up and down for the last 24 hours ???? @karlc0x

  • Inkymole sarahjcoleman.eth • 𝕴𝖓𝖐𝖞𝖒𝖔𝖑𝖊 (@Inkymole) reported

    The thrill of having a phone installed at home was immense, and the thrill of my business paying for its own ADSL line to go in - it never worked, we were too early an adopter of what was later to become @Plusnet (later a client) - was equally fabulous.

  • MissMartinGeog Caz M. 🌍 (@MissMartinGeog) reported

    @Plusnet is there any technical problem in my area as I have just lost my landline half way through a call and now have no dial tone?

  • BombeDeChaton Katharine (@BombeDeChaton) reported

    @Plusnet Hi Emma, it's now more than 48 hours since I rang on Sunday and I have not had a callback. I'm moving house on Saturday so I'm sure you understand this is already a stressful situation and this lack of customer service really isn't helping.

  • bristyle1980 David Quinton (@bristyle1980) reported

    @Plusnet really tedious to continue to experience problems with connectivity for broadband…happens all the time

  • lucyjjjjjx 𝗟 𝗨 𝗖 𝗬 ☻ (@lucyjjjjjx) reported

    @Plusnet switched to you and was due to go live Friday was told by an arrogant customer service agent on Friday that it wouldn’t be sorted by Monday and still not up and running!! I work from home this is my jeopardising my work!!

  • Plusnet Plusnet (@Plusnet) reported

    @PositiveToughts Hi Angela. I'm sorry for the delay in getting back to you and that your nan is having problems with sending texts. Please ask her to give our support team a call by calling 500 from her Plusnet mobile or 0800 079 1133 from any phone and the team will be able to look into

  • _Doctor_Freeze_ DoctorFreeze (@_Doctor_Freeze_) reported

    @Plusnet Yes im still having issues like I have for weeks and weeks

  • AethyrUlf Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺 (@AethyrUlf) reported

    Hey @plusnet just wondering if there's something wrong with the service tonight. I'm getting like 10% of my usual speeds which is making it very difficult to complete downloads, stream stuff, play online games, etc.

  • CageFooname Bill (@CageFooname) reported

    @jerryaldrichiii allowed to speak to networking directly, it was maddening. In the end I just left plusnet as I was so shocked by how poor their engineer's understanding was and how they handled it. Meant to complain to the ICO directly but life got in the way. Anyway, ISPs can be very bad!