Plusnet

Plusnet Outage Report in Gateshead, England

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The latest reports from users having issues in Gateshead come from postal codes NE82 and NE11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Gateshead, England 04/19/2024 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent Plusnet outage reports came from the following cities: Gateshead, Newcastle upon Tyne, South Shields, North Shields, Washington, Cramlington, Sunderland, Chester-le-Street, Whitley Bay and Bedlington.

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City Problem Type Report Time
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSouth Shields Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ralphaverbuch ralphaverbuch (@ralphaverbuch) reported

    After assuring my elderly parents they would not be charged in moving to BT for FTTP after getting terrible BB from @Plusnet, they were still hammered with a massive cancellation fee? #ShoddyService Really disappointed #Fail

  • FR_DAngelo1 F.R. D'Angelo 🏳️‍🌈💙 (@FR_DAngelo1) reported

    When the service is so poor with @plusnet you can't get them on the phone to complain.

  • EPLDavids Emma Davids (@EPLDavids) reported

    @OpenreachHelp broadband is down across the BD22 area across multiple ISPs like sky bt plusnet. Is someone looking into this?

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • every_station Every Last Station (@every_station) reported

    @Coastway_Will Have plusnet at least provided you with a free of charge mobile broadband device while they try and fix it?

  • NicolaHaywood6 Nicola Haywood (@NicolaHaywood6) reported

    @tower1361 @plusnethelp Having the same problem, was offered a gift card to join directly on the plusnet website, but apparently no trace of said promo! On top of that, signal is absolutely garbage and can't stay connected, working from home shouldn't be this hard, plusnet, not happy!

  • charlottewlala Charlotte Walker (@charlottewlala) reported

    @Plusnet @plusnethelp I have been without broadband for 24 days. Engineer never shows up to fix the issue. I am getting to the point now where my work is being compromised because of this. I can’t cope any longer. Why is no one helping me?? PLEASE I’m begging someone to help now. It’s so stressful.

  • FR_DAngelo1 F.R. D'Angelo 🏳️‍🌈💙 (@FR_DAngelo1) reported

    When the service is so poor with @Plusnet you can't get them on the phone to complain.

  • pgudge Paul Goodyear (@pgudge) reported

    @plusnethelp Hi Plusnet, I am an old Customer and my domain that in registered through you is due for renewal. How can we arrange a transfer of the domain? Thanks.

  • ClaretFPL Jimmy The Claret (@ClaretFPL) reported

    @WGTA_FPL @FPL_Calamity @bt_uk I tried that with Plusnet when they went down for a week and I had to run video sessions from my phone. Ran out of my and Mrs C's data. They said the best they could do was provide a note to my boss saying that my WiFi was down