Plusnet Outage Report in Gateshead, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Gateshead, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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1 /1 Mull™® 🏴🇪🇺❤️🇺🇦❤️
(@1of1Mull) reported
@AndyWoodturner Same issues … moved from BT to Plusnet, broadband was capped at 1Mb (!), went back to BT who refused to remove the cap!! Moved again to John Lewis, who removed the cap. JL is a Plusnet wrapper, BT own Plusnet, so own JL service. It absolutely stinks !!!
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kaylee budge
(@kayleebudgie) reported
@Plusnet my internet seems to have stopped work, I’ve tried all options can someone help?
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Cal Tweedy
(@CalTweedy) reported
Hi @Plusnet I’ve been a customer of yours for a while now and I was wondering if you could help me jump off a cliff x
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Trevor Appleton
(@woldsweather) reported
@Plusnet BBand below 8 mbps all day is there a problem? YO18 7QU
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Mark Birch
(@MarkBirch) reported
Hey @Plusnet, absolutely terrible service - being unable to switch call plans outside of billing date means I'm being charged enormous sums when my relative with #dementia is repeatedly calling my mobile. I will be cancelling the service asap and never using you again.
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Plusnet
(@Plusnet) reported
@OliverMorg Hi Laurence, Sure, we'll be more than happy to prioritise supporting you and we've no problem communicating with you via here rather than over the phone. I'm sorry about the issue with your connection, could you send us a DM with your username please? - Adam - Plusnet Sheffield
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Amy Duffield
(@tamikonatsu) reported
@Plusnet It'll be hitting a year in September since the issue began.
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shaun
(@secretagent00sg) reported
@Plusnet no one has replied to me for over 3 hours !#CustomerService bad Can I get a refund
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Tony Nicol #IStandWithUkraine
(@TonyNicol3) reported
@AndyWoodturner @Forest2Furnitur We were with Plusnet but when we installed fibre (laid the cable ourselves) we couldn't stay with them because at that time BT wouldn't allow Plusnet to offer a fibre service. But that has changed, now, so it's quite possible we'll be back with Plusnet this December.
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Rich Allen
(@RichfromSheff) reported
@ConstableChaos Indeed, it was 4 months on Monday since I started with Sky for Fibre and Landline after telling Plusnet to *******, their customer service went to the wall when they were bought by BT IMO, and don't get me started on their annoying on hold playlist.