Plusnet Outage in Cardiff, Wales

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Cardiff, Wales

Plusnet Outage Chart in Cardiff, Wales

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(69.52%)
Wi-fi
(13.70%)
Phone
(6.16%)
Total Blackout
(5.82%)
E-mail
(4.11%)
TV
(.68%)

Plusnet Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Cardiff, Pontyclun, Weston-super-Mare and Pontypridd.

Cardiff Phone
Pontyclun Internet
Weston-super-Mare Internet
Cardiff Phone
Pontypridd Internet
Cardiff Phone

Plusnet in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • TrivallisCEO Trivallis CEO (@TrivallisCEO) reported from Cardiff, Wales

    @Plusnet your award winning customer service has kept me on the phone for 15 mins. No responses from either my tweets or DM.

  • annamercer_ Dr Anna Mercer (@annamercer_) reported from Cardiff, Wales

    @Plusnet @plusnethelp I keep getting texts from you when I’m not a customer and haven’t ordered anything. Can’t get in touch online or by phone (60 min wait)

  • storeyarmer Julian B (@storeyarmer) reported from Gibbons Down, Wales

    @Plusnet @plusnethelp "We'll do you proud..." ?? Really!! A line manager won't offer a call back within 2 hours, instead reverse pass to another colleague 24 hours later. Very , very disillusioned with the complaint procedure. @SkyHelpTeam have always been faultless.

  • storeyarmer Julian B (@storeyarmer) reported from Gibbons Down, Wales

    @Plusnet @plusnethelp "We'll do you proud..." ?? Really!! A line manager wont offer a call back within 2 hours, instead reverse pass to another colleague 24 hours lster. Very , very disillusioned with the complaint procedure. @SkyHelpTeam have always been faultless.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • whitbycolin Colin Brittain (@whitbycolin) reported

    Hi Jen I hope when you get Plusnet in your new home you fare better than I have. The service they provide to me abysmal

  • iainsykes2014 Iain Sykes (@iainsykes2014) reported

    @UKSimmer_ @plusnethelp @Ofcom Well, I’d email BT too, this is because BT own PlusNet. I had an issue once where BT said they weren’t going to fix our line as it would be too costly. I emailed their engineering director and within 8 hours I got a response. This was a Saturday.

  • Smith529Smith Sharon Smith (@Smith529Smith) reported

    @katgeorge12 @ch_morris @HSBC_UK @Plusnet @TelfordWrekin @Pru_UK @AvivaUK Having same problem with @Pru_UK dad died in June still trying to sort out mums entitlement to his pension. In the end sent in a complaint

  • oshaymoishe1 Michele (@oshaymoishe1) reported

    @mikew4EU It worked thanks, without having to delete cookies. I'm never going on plusnet's website again. It did this before and it took me ages to figure out how to get chrome back.

  • oshaymoishe1 Michele (@oshaymoishe1) reported

    Help. I went on the Plusnet site and it's corrupted my default browser, changed it to yahoo in Spanish. I've followed the google instructions to restore my home browser but it keeps going back to Spanish yahoo! How can I get rid of this, it's driving me mad 😡

  • UKSimmer_ 🦋 UKSimmer 🦋 (@UKSimmer_) reported

    PLUSNET!!!!!!!! i'm fuming!!! so i have the internet back for 1 Day!!! and already this evening i've had 2 drop outs!!! this is not acceptable at all!! ive never know at service provider like this! this is ridiculous #nothappy @plusnethelp

  • NatDaniellexoxo Natasha (@NatDaniellexoxo) reported

    Plusnet WiFi is the WORST I don’t even know how they’re allowed to even call it WiFi

  • richardheeley Richard Heeley (@richardheeley) reported

    @virginmedia And by the way my phone line still isn’t working due to a “porting issue”. PlusNet tells me this is a common problem when they take on your old accounts.

  • LeeBirnzy Lee Birnie (@LeeBirnzy) reported

    @plusnethelp hi there, my phone no longer receives internet from my plusnet router. Other devices connect to the internet and my phone has perfect wifi signal to the router but it isn't getting internet. Phone has been restarted and router was in the past week too.

  • GlennCoutts Glenn Coutts (@GlennCoutts) reported

    @Plusnet Continually having problems with connecting laptop to wifi. Network has been remembered yet when I spark the laptop up, it can take ten, fifteen minutes before the laptop suddenly connects. Always asked for the password and even that gets rejected. Need some answers, pl.