Plusnet

Plusnet Outage in Cardiff, Wales

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Cardiff, Wales

Plusnet Outage Chart in Cardiff, Wales 10/31/2020 10:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 76.30% Internet
  • Wi-fi 9.52% Wi-fi
  • Phone 6.10% Phone
  • Total Blackout 4.85% Total Blackout
  • E-mail 3.05% E-mail
  • TV .18% TV

Plusnet Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Pontypridd, Cardiff, Weston-super-Mare, Newport, Pontyclun, Caerphilly and Tonypandy.

United KingdomPontypridd Internet
United KingdomPontypridd Wi-fi
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomWeston-super-Mare Internet
United KingdomNewport Internet

Plusnet in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • JamesHu62286915 James Hull (@JamesHu62286915) reported

    Anoush @Plusnet sorting out the refund. Well done Anoush, appreciate the help.

  • AnnieK751 Ann Kay (@AnnieK751) reported

    @scottkenneth83 @plusnethelp @Plusnet Online has been disabled all the way through lockdown. They were great at the start but gradually got worse. No internet for 8 weeks, went down every time weather was shite, told me to tether my work laptop to my mobile, wanted to charge me £100 for a house move.

  • BaddBadger Slam (@BaddBadger) reported

    I left PlusNet after 3 or 4 years not because of how **** both their service & customer service are, but because they go on & on about how good those things are when they are so VERY ****. TalkTalk might be a little bit ****, but at least they sort problems out... eventually.

  • Glyndwr1906 Grumpy1948 (@Glyndwr1906) reported

    @Plusnet Had email to say plusnet call protect activated on my account, it's not showing. I now get email saying it and voice mail is being removed at my request. WHY .. I NEVER REQUESTED IT TO BE REMOVED

  • scottkenneth83 Scott K. McCormack (@scottkenneth83) reported

    @AnnieK751 @plusnethelp @Plusnet I've always found them great Ann. Was it over the phone or online chat? I've always used online chat and never had any issues with them

  • AnnieK751 Ann Kay (@AnnieK751) reported

    Terrible customer services from @plusnethelp @plusnet avoid if you can.

  • Grimbler ❌Katie hopkins ALL LIVES MATTER (@Grimbler) reported

    @Plusnet I have just now registered a formal complaint on my account with you. This after9 days of no answer.

  • spudmalinky Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers 😒

  • MarcSettle Marc Blank-Settle (@MarcSettle) reported

    @simesa just had a chat with a Plusnet tech person (*they* called *me*!) who advised on positioning the router better; using 2.4ghz in rooms far from it not 5ghz; also, I should search for better channels (?!) I’ll try all that but a Mesh is the next stop if things are still bad.

  • olivierparfait Оливье PC 🇪🇺 (@olivierparfait) reported

    @MarcSettle That router is the worst I have used. Plusnet service is okay though. We got an Eero on Prime Day last year, it works great. Get yourself a nice mesh network for Christmas, you deserve it and the Scottish authorities have said it, people need to plan for a digital Christmas.