Plusnet outages and service status in Church Village, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Church Village, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (60%)
- Total Blackout (40%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Church Village, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Church Village, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Church Village, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 9 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Cardiff
|
Total Blackout | 11 days ago |
|
Cardiff
|
Internet | 11 days ago |
|
Tonypandy
|
Total Blackout | 11 days ago |
|
Cardiff
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
-
Stuart Willis (@stujw) reported from Church Village, WalesHey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
-
Lizzy Kemp (@doizzy) reported from Penarth, Wales@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
-
rhiannon jones (@nonny853735) reported from Pontypool, Wales@Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.
-
Dale Tucker (@true_gent78) reported from Cardiff, Wales@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
-
derw (@50shadesofcoch) reported from Cardiff, Wales@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
-
Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
-
Rebecca Brough 🏴 (@RebeccaRambler) reported from Pencoed, WalesA day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
-
Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
-
Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
-
⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
-
Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
-
Aine Flynn (@ABFlynn13) reported from Cardiff, WalesFrequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
-
⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
-
Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
-
Dale Tucker (@true_gent78) reported from Cardiff, WalesAnyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
-
Sian Parry Weeks 🏴🇺🇦 (@SianPW14) reported from Penarth, WalesAnyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection
-
Bairdy 💙 (@bairdyblues) reported from Church Village, Wales@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
-
Sheila Smith 🏴🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
-
darran cornelius (@lofty_18) reported from Church Village, Wales@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
-
rhiannon jones (@nonny853735) reported from Pontypool, Wales@Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET
-
James Marshall (@jmgrahit26) reported@robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?
-
ImDEADasHell (@LeoIncorp) reported@Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!
-
gazza (@ShaunGaz) reported@Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet
-
Bri 💙 (@OriginalBigBri) reported@Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.
-
NMP (@NDP2022) reported@Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.
-
Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported@Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.
-
GM Mark Howitt (@MarkHowitt) reported@Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
-
peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
-
Jacqui Langstead (@mizpah68) reported@Plusnet I'm fed up of hearing people in my lane moving over to full fibre broadband when i'm still stuck on the old network with very poor service. When will mine be switched. Don't tell me to phone as i am fed up calling and waiting to be answered