Plusnet Outage Report in Church Village, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Church Village, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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rhiannon jones
(@nonny853735) reported
from
Pontypool, Wales
@Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots
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rhiannon jones
(@nonny853735) reported
from
Pontypool, Wales
@Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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rhiannon jones
(@nonny853735) reported
from
Pontypool, Wales
No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Lizzy Kemp
(@doizzy) reported
from
Penarth, Wales
@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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𝕘𝕞_𝕟𝕒𝕞𝕖𝕝𝕖𝕤𝕤
(@gm_nameless) reported
@Plusnet It's a shame they don't offer fibre in my area, yet my neighbor's a few doors down are on full fibre. Cables are literally outside my house. Also, support ends 8pm. Not great if you need a problem fixing.
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Soph(isticated)
(@sophoftheyear) reported
@Plusnet Update: Just been told that the issue has been going on for weeks and that I need to sit tight... As a new customer, I am really not impressed and don't think I will be recommending @Plusnet to any friends/family.
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James
(@stagetechuk) reported
@bigstompyboot @Plusnet Perhaps? Mine came back up at 00:48 (router time stamp) I’d given up and gone to bed by that point. So nearly an hour long outage @plusnet…?
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Sean The Mondasian Cyberman
(@WhoPotterVian) reported
@Plusnet @cool_papillon1 is the account owner, and she contacted you about this before. Despite frequently claiming you were doing things to resolve it, including splitting it up into a '5GHz' network, none of your actions have made the slightest different, and it's really not good enough
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matt brown
(@MattMattbrown) reported
@Plusnet Began trying to port over to you from bt a week ago.been without any mobile service whatsoever since. Called but advisors appear to have no clue what is happening. Can you please update on what the issue is and how much longer it's going to take to resolve?
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Devon Page MSc
(@devonrpage) reported
@Plusnet cumulatively spent over 1.5 hours this past week waiting to speak to you. Still not being able to get someone to pick up and waiting on the phone again now. I’ve also sent a complaint.
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r
(@RyanHeywood18) reported
@Plusnet hi plusnet. Can you check my Internet connection and see what the issue is please? The Internet symbol keeps coming up red on the router, no Internet all night last night. Thankyou Ryan.
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Lana_B
(@Lana_B89) reported
@Plusnet absolutely beyond disappointed switching to you. Broadband is shocking but stuck in contract. Switched mobile SIM too with the deal stating I'd get a reward card that's never arrived despite me chasing it with customer service. 10/10 do not recommend
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Soph(isticated)
(@sophoftheyear) reported
Been without a working phone now since Friday, due to issues moving my old number over to @Plusnet. Been trying to call customer support all week, but with little luck. One advisor just hung up on me instead of putting me on hold. When is this going to get sorted out PLEASE
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Emma Chaplin💙
(@MsEmmaChaplin) reported
So @Plusnet have shoved a 9% increase in my "fixed price" broadband fee for a pretty poor service. Then failed to call me back about it as promised. Who is better these days?