Plusnet

Plusnet Outage Report in Church Village, Rhondda Cynon Taf, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Church Village, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Church Village, Rhondda Cynon Taf, Wales 01/17/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, Pontypridd, Treharris and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Plusnet Issues Reports Near Church Village, Wales

Latest outage, problems and issue reports in Church Village and nearby locations:

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • SianPW14 Sian Parry Weeks 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@SianPW14) reported from Penarth, Wales

    Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • Smith_SM30 Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • RebeccaRambler Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bernio74 Bernio74 (@bernio74) reported

    @Plusnet changed to plusnet as better deal but useless as EE signal in Carnoustie is terrible. Waste of time, back to Vodaphone.

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet I’ve sent you a message - the issue is with total dropouts of Internet regardless of where the router or I am.

  • nickmsquash Nick (@nickmsquash) reported

    @Plusnet How do I cancel BT sport App, I no longer am using it. Please advise.

  • JuliaJudd62 Julia Judd (@JuliaJudd62) reported

    @Plusnet Still not working. I am not there but have logged into my account. The person who is there has texted: No still not working. Lights up green, then flashing green, then goes blue, then flashes orange and then the broadband light starts flashing red.

  • hmallettuk Hywel Mallett (@hmallettuk) reported

    @Plusnet With respect, don’t bother trying to fix it via a Twitter conversation. I have a ticket open, and we’ll go through the same tedious rigmarole as every other time, and at the end you might reset a profile and we get back to “normal”, then some time later it’ll revert to 0.5 Mbps.

  • hilldavidr david hill (@hilldavidr) reported

    @Plusnet hi want to cancel my btsport, nothing on website to allow me to do that. Can you help?

  • simon33510029 simon garton (@simon33510029) reported

    @Plusnet getting very annoyed no one is helping me sort out a issue with my parents switching to you after I told them too as you were excellent!

  • zeitungsjunge Marco Tedaldi (@zeitungsjunge) reported

    @HoustonMargaret @Plusnet 1. Get to the worker who did this and kick him in the *****... Repeatedly! 2. Get someone else zo fix it 3. Get the worker (who is still clinching his *****) to pay the bill

  • StraightlineBoy Matt 3595 (@StraightlineBoy) reported

    @skyhighshoes Plusnet. Off since 6pm(ish) on Friday. It’s a wider issue than just them, same for a neighbour on Sky, but they’re not talking to me which is what bothers me. I’ve ordered a 4G hotspot from 3 today because my mobile data won’t last forever and I have to work

  • zeitungsjunge Marco Tedaldi (@zeitungsjunge) reported

    @HoustonMargaret @Plusnet 1. Find the person responsible nfor this and kick him/her in the *****... Repeatedly! 2. Call someone to fix it (don't stop kicking) 3. Stopp kicking when your wifi is working again and the bill is paid by the responsible party.