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Plusnet

Plusnet outages and service status in Church Village, Wales

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Church Village, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 60% Internet (60%)
  • 40% Total Blackout (40%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Church Village, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Church Village, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Church Village, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, and Tonypandy.

CityProblem TypeReport Time
Cardiff Internet 24 days ago
Cardiff Internet 26 days ago
Cardiff Total Blackout 26 days ago
Cardiff Internet 26 days ago
Tonypandy Total Blackout 26 days ago
Cardiff Total Blackout 2 months ago

Community Discussion

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Plusnet Issues Reports Near Church Village, Wales

Latest outage, problems and issue reports in Church Village and nearby locations:

  • nonny853735
    rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • identiti32
    Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • Smith_SM30
    Sheila Smith ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ช๐Ÿ‡บ #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • nonny853735
    rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • chocolatey4
    Claire Price โญ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • nonny853735
    rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • MjphotoInfo
    Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • true_gent78
    Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? Iโ€™m unable to make any outgoing calls

  • TheEnbyperor
    โง–๐Ÿ”ถ๐Ÿณ๏ธโ€๐ŸŒˆโœจimpl Cat for Q (it/its)โœจ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ”ถโง– (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • RebeccaRambler
    Rebecca Brough ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • TheEnbyperor
    โง–๐Ÿ”ถ๐Ÿณ๏ธโ€๐ŸŒˆโœจimpl Cat for Q (it/its)โœจ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ”ถโง– (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • true_gent78
    Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • bairdyblues
    Bairdy ๐Ÿ’™ (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me ยฃ28 for 18mth contract. I pay ยฃ27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • stujw
    Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • SianPW14
    Sian Parry Weeks ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@SianPW14) reported from Penarth, Wales

    Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection

  • leighcanham
    Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch
    derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • bairdyblues
    Bairdy ๐Ÿ’™ (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • Mento56
    Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • lofty_18
    darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • barrelrogue1723
    Rogue (@barrelrogue1723) reported

    AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended my contract!!!

  • nanotek7
    Damo๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@nanotek7) reported

    @Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today ๐ŸฅฒThanks.

  • RedDyke69
    Red **** (@RedDyke69) reported

    @Benleo Damn those half-Spanish-owned companies, eh? Why not go with a good solid British-owned broadband provider like Zen Internet, Plusnet or Andrews & Arnold or even good old BT! It seems a classic case of โ€œdo as I say, not as I doโ€ โ€” preaching economic nationalism while happily relying on foreign-owned services to **** up your broadband !

  • FlowerP79667758
    Flower Pot (@FlowerP79667758) reported

    @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

  • PaulSutton66
    Paul Sutton (@PaulSutton66) reported

    @davidkurten In which case, the problem is my internet provider, Plusnet.

  • davmitt
    dave mitton (@davmitt) reported

    @Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew

  • jasonFr54781642
    Jason F (@jasonFr54781642) reported

    Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

  • barrelrogue1723
    Rogue (@barrelrogue1723) reported

    AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended me contract!!!

  • paulturner2012
    Dog off the leash. (@paulturner2012) reported

    Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

  • MachLoopWales
    MachLoopWales (@MachLoopWales) reported

    @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.