Plusnet

Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 12/10/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Blackwood, Pontypridd, Porth and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Internet
United KingdomPontypridd Wi-fi
United KingdomPorth Total Blackout
United KingdomTreharris Internet
United KingdomBlackwood Internet
United KingdomPontypridd Internet

Community Discussion

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Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Psymonkee Simon Paulton (@Psymonkee) reported

    @Plusnet There was some work carried out on Monday at the cabinet I think which seems to have resolved things for now. I'll let you know if there are further issues.

  • webbybloke Neil Webb (@webbybloke) reported

    @Plusnet Hello. I DM'd back, but not heard anything. The signal here in CH47 is most definitely degraded from a week or so ago. Mobile data performance in the town is also poor. You need to sort this or I will have to use an alternative network.

  • samantha_annh Samantha (@samantha_annh) reported

    @Plusnet really not happy that we have taken time off work for an engineer to come, warned about a cancellation fee if we couldn’t make it, only to be told we never needed one in the first place?

  • Plusnet Plusnet (@Plusnet) reported

    @Psymonkee Thanks Simon, it's great to hear that the work at the cabinet seems to have resolved this. Hopefully there won't be any further problems but please don't hesitate to get back in touch if there is. Regards, Emily Plusnet Leeds

  • DanniPowell71 Danni Powell (@DanniPowell71) reported

    @Plusnet Fairly new customer very disappointed you don't support volte or Wifi-calling hope this will change or I'll be off as soon as I can.. Lebara have managed it (announced yesterday) as a MVNO

  • GrumpyHatLady zombiehatlady (@GrumpyHatLady) reported

    @MrFibbers @Plusnet Ground & Road crew said it was an issue long before the crowds came. It still didn’t work. Crowds may make service slow but it wouldn’t mean there was only one or no signal bars showing.

  • cmclean_cm Charlotte McLean (@cmclean_cm) reported

    @Plusnet Sure, and really appreciate you trying to help. Which address do I DM?

  • LRackstraw Luke Rackstraw (@LRackstraw) reported

    @EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?

  • iamduncan Duncan Mellor (@iamduncan) reported

    @Plusnet thanks your terrible internet is actually costing me money now as I have to pay to work on mobile data or drive 50 miles to work

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet gone over my quota by around 25mb and yet again they have deleted my full mailbox. Time to archive 2mins time to unarchive about 3 days. Bonkers policy and quota limits which plusnet will say they arent an email provider. Poor service as usual from a bad ISP