Plusnet outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aberdare, Wales

The most recent Plusnet outage reports came from the following cities: Pontypridd, and Tonypandy.

City	Problem Type	Report Time
Pontypridd	Internet	5 hours ago
Tonypandy	Total Blackout	2 months ago
Pontypridd	Internet	6 months ago
Merthyr Tydfil	Internet	6 months ago
Caerphilly	Internet	6 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

• 
  Mento5 (TAFKAB) (@Mento56) reported 10 minutes ago from Church Village, Wales

  @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

• 
  Bairdy 💙 (@bairdyblues) reported 13 minutes ago from Church Village, Wales

  @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

• 
  Claire Price ⭐ (@chocolatey4) reported 15 minutes ago from Aberdare, Wales

  @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

• 
  Sara-Jane (@identiti32) reported 17 minutes ago from Price Town, Wales

  @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

• 
  Stuart Willis (@stujw) reported 20 minutes ago from Church Village, Wales

  Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

• 
  Emma Harris ♥♬ (@emmalee909) reported 34 minutes ago from Merthyr Tydfil, Wales

  I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

• 
  Claire Price ⭐ (@chocolatey4) reported 38 minutes ago from Aberdare, Wales

  @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

• 
  Bairdy 💙 (@bairdyblues) reported 41 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  Steveo Davies (@STEVEOLUCKY7) reported 45 minutes ago from Caerphilly, Wales

  @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

• 
  darran cornelius (@lofty_18) reported 53 minutes ago from Church Village, Wales

  @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Billings Dereham, Norfolk 📷🦉🧳🏏🗺🇬🇧 (@Ian_norvic) reported 7 minutes ago

  @ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.

• 
  G M Thomas FRSA FRAS (@japanauthor) reported 8 minutes ago

  @ThatNeilMartin @Plusnet I left @Plusnet years ago after a customer service guy was patronising and rude. One strike and you're out is my mantra with such things.

• 
  Ad (@sometimesyouwin) reported 8 minutes ago

  @Plusnet Hi, need to move a family member of PSTN and onto fiber. Do you offer a VoIP service to retain a 'landline' and can the existing number be kept. Thanks.

• 
  Tee (@TGunson) reported 13 minutes ago

  @johnsick74 You can find 12 month contracts and even monthly ones, I moved to plusnet on a 12 month contract so much cheaper and no problems. I’ll then look around for a cheaper deal when this one ends

• 
  GM Mark Howitt (@MarkHowitt) reported 16 minutes ago

  @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Martyn Lucas (@Martyn_Lucas) reported 17 minutes ago

  @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

• 
  Jay (@Jason87r) reported 18 minutes ago

  Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

• 
  Onetruefraggle (@onetruefraggle) reported 18 minutes ago

  @KaiGWatson Plusnet. Talking to customer service who speak English is all I care about

• 
  exe | @terminate (@terminate) reported 20 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  NTANTU (@NtantuNow) reported 22 minutes ago

  @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again