Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Porth, Hengoed and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Internet | |
| Hengoed |
Total Blackout | |
| Hengoed |
Total Blackout | |
| Treorchy |
Internet | |
| Caerphilly |
Wi-fi | |
| Blackwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Gorton
(@andrew__gorton) reported
@plusnethelp @plusnet I can’t get through on the phone to cancel my broadband and the only other option is notify by post? That’s not very award winning customer service
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SooperPook
(@PookSooper) reported
@plusnethelp hi, I'm moving house, gave notice of agreed date to plusnet 10 days ago, now told I won't have internet for over a week after I move. I'm a key NHS worker working from home, is there any way this gap can be lessened so I can do my job? Any help would be brilliant.
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Gareth Parks
(@sciencegeeklord) reported
@Plusnet @plusnethelp pretty poor. Phone and internet cut off through your mistake, 2.5hrs of calls with no resolution. Message today to say 24hrs+5 working days before i have internet again. No mention of paying for no service. Will be cancelling my account renewal
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David Massoud
(@DMASSOUD1) reported
@plusnethelp Phone and broadband down and when I called customer services, their systems are down . How do I report my problems and get them sorted, if the issue is not registered with anybody and it takes 40 minutes at least to get throuhlght to plusnet on the phone.
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Craig
(@CraigyK81) reported
@Plusnet @plusnethelp 4 days I've been trying to speak with a representative, live chat can't help you just try and sell me the same deal that you've already took money for but haven't provided any service for.
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Canary
(@Canary1245) reported
@Plusnet can I get some help im without broadband working from home 20 mins ive been listening to Christmas tunes on your phone line waiting for someone to pick up ????
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Mateusz Kuźniarz
(@KuzniarzMateusz) reported
@Plusnet @plusnethelp and @plusnet is absolutely joke 26 hours and no response on twitter, on facebook after 23 hours i get response asking me for my mobile number a how they can help me and after that massage no response for so far next 3 hours I am assuming it will take another 20 hr
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Stuart Brooks
(@Stuartwx) reported
@plusnethelp Hi, there is still ongoing issue with M&S emails to Plusnet being rejected. Has been reported several times in Plusnet Community. Order confirmations and email gift vouchers not arriving.
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VeganTrailRunr Ⓥ
(@VeganTrailRunr) reported
Hi @Plusnet I've been with you for years. I'm out of contract and can save £15 per month if I sign up to a fixed term contract. Why not just charge me your cheaper contract price for my service for being a loyal customer?
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Rolo Tamasi
(@Rolo_Tamasi) reported
@RuttagerR1 @Plusnet I had a Plusnet account years ago. Service was bad and the whole thing went into freefall with the Managing Director in person rowing with his customers on their own online public forum. I've been watching this reincarnation slowly fail.