1. Home
  2. Companies
  3. Plusnet
  4. Aberdare, Wales
Plusnet

Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Aberdare, Wales

The most recent Plusnet outage reports came from the following cities: Pontypridd, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Pontypridd Internet 16 days ago
Merthyr Tydfil Internet 1 month ago
Caerphilly Internet 1 month ago
Merthyr Tydfil E-mail 2 months ago
Pontypridd Internet 3 months ago
Treharris Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • chocolatey4
    Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • chocolatey4
    Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • stujw
    Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • bairdyblues
    Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • identiti32
    Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • emmalee909
    Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • lofty_18
    darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • bairdyblues
    Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • Mento56
    Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshJonesLFC
    Krhyl (@JoshJonesLFC) reported

    @RawZombieJesus Yeah lad I’d rather go to plusnet before sky like had sky years ago and it was tha bad I was better off on me giffgaff mobile data

  • KMNews12
    KM News (@KMNews12) reported

    @Plusnet is bad!!!!!!!!!!!

  • bromleyj
    Jonathan Bromley (@bromleyj) reported

    Cracking phone fault service from @Plusnet today. Easy interaction with highly automated service over SMS, prompt follow-up call from real person, exchange fault diagnosed in 30min and fixed within 2 hours. Good job!

  • toastykombat
    toastykombat (@toastykombat) reported

    @Plusnet Hi, please can you replace my current internet? @virginmedia do not understand customer service and refused to assist despite my complaint. I'll send across my details separately.

  • ALH8715
    Adam Hart (@ALH8715) reported

    @Plusnet Hi its back up and working now. Was this a BT led issue?

  • AlexmaceEbooks
    alexmace_ebooks (@AlexmaceEbooks) reported

    @katie_mace just watched a man who will be speaking to @plusnet's customer services today and we've gone.

  • Deadhalo666Brad
    Ian Matravers (@Deadhalo666Brad) reported

    @Plusnet problems with high pitched noise coming from my plusnet router one, and lots of random high ping while online gaming

  • alfiesdad1
    JohnG (@alfiesdad1) reported

    @Plusnet Hi. I have a plusnet email account but I'm no longer a plusnet customer. The account had been hacked and I'd like to delete it I can't find out how to and I can no longer log in to it. Can you help please?

  • NasBockarie23
    🇸🇱 Sierra Leone’s Finest 🇸🇱 (@NasBockarie23) reported

    @Plusnet struggled to work during the week with poor internet and now can’t even watch the England game!! Sort it out asap!!

  • Plusnet
    Plusnet (@Plusnet) reported

    @sgriff1990 Hi Stephen. Thank you for getting in touch. I can confirm that we don't support texts to short code numbers. Apologies for any inconvenience caused. Regards, Emily Plusnet Leeds 🌞