Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Blackwood and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Pontypridd |
Internet | |
| Treorchy |
Internet | |
| Hengoed |
Wi-fi | |
| Hengoed |
Internet | |
| Blackwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Mento5 (TAFKAB)
(@Mento56) reported
from
Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Carter
(@BenCarter78) reported
@Plusnet are you storing customers' passwords as plain text? why am i being asked for the X character of my password whem calling you? Surely this is the worst practice possible
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Charlie May
(@CharlieLamkin) reported
@Plusnet been without internet since 29th Dec due someone crashing in to & destroying the cable box - i’ve not received a single update from Plusnet. Yet BT and Sky customers are being kept updated - the fix has now been delayed to 13th Jan!! When will I receive compensation?
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MBOSS1
(@MBOSS8719) reported
@Plusnet, why are your customer services team so useless? Without internet since 21/12 & no update as to when it will be fixed despite assurances I would be updated. Still no clarity on when the issue will be resolved. "It's an MSO so nothing we can do" - not good enough!
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🇬🇧Julia Stephenson WarOnWoke VoteReformParty🇬🇧
(@Vernia) reported
@O2 I have been trying to activate my sim all morning. I’ve called O2 but nobody is replying. I will DM but will have to return to @Plusnet if I can’t get any service. It’s a bit more but they do have customer service.
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ally
(@allygliptin) reported
@Plusnet I want to make a complaint on behalf of my elderly parents for the way you have treated them, however, I don't have an account with yourselves. How do I do this?
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Joanne Tang
(@joanneyhtang) reported
I've been a plusnet customer for several years and renewed my broadband contract in November on the same Unlimited Fibre Exta package yet the quoted contract average download speeds have dropped significantly and we have been struggling with WiFi in the last 3 weeks
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Jennie Grimwood
(@jennie_grimwood) reported
@Plusnet why have I been charged for phone calls I’ve never made. I don’t own a landline phone and never have… something is wrong here!
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Colin Hutt
(@Jabba1967) reported
@virginmedia Hi team, getting confusing messages. New customer 786074903 Spoke to Rachel yesterday as my kit arrived but didn’t want to install yet as still in contract for another 4 weeks with PlusNet.Rachel confirmed OK but today I have text asking me to install in 12 hrs? Help
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BigBearN
(@BigBearNPog) reported
@Plusnet I just switched to plusnet data and now twitter stopped working on data, do you know how to fix this?
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Plusnet
(@Plusnet) reported
@dawnhudson19831 Good Morning Dawn I'm very sorry to hear that you are having problems with the broadband. Would you please send a DM with your account username so we can look into this for you. Joshua - Plusnet Sheffield