Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Merthyr Tydfil, Pontypridd and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
||
| Pontypridd |
Internet | |
| Treharris |
Internet | |
| Blackwood |
Internet | |
| Pontypridd |
Wi-fi | |
| Porth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Mento5 (TAFKAB)
(@Mento56) reported
from
Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jane
(@Seaside_Jane) reported
.@Plusnet I'm unable to connect to the mobile network, getting no signal. I can't make or receive calls. I've done everything advised on my phone on/off, removed & reinserted SIM, checked settings etc. Please advise if there is an issue. Thanks.
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Simon Hayes
(@sihayes5) reported
@Plusnet Hiya to you too. I’m fine. Yes, it’s 0.8 BUT it’s really variable. One minute it can by less than 1, the next moment it’s (say) 7 then it can go down altogether. My neighbours and I have been promised fibre before Christmas, but no sign of it yet.
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IanF
(@ecnarfi) reported
. @Plusnet I've sent you two tweets this week (and accidentally sent one to @plusnethelp) requesting support but not had any replies. Have I upset you in some way?
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Kirsty 🌻
(@kirstii03) reported
from
Burford, England
@HRH_Hattie @Plusnet Yes!!! Terrible.
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simon
(@simon45089521) reported
@Plusnet very poor internet speeds in central London and no way to contact them (not answering messages). Well below what was promised when taking out the contract. Anyone else have the same experience? Come on Plusnet, live up to your marketing!
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J.D
(@Angelicscripts1) reported
Plusnet answer your messages im waiting for reply since Saturday and your customer service is appalling still waiting for an advisers to answer me Still ( 20mins ) & on going !
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lee cranmer
(@ljcranmer) reported
@Plusnet how do I cancel my SIM card without calling. I am abroad so cannot call and do not want to just cancel the direct debit.
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PERSONAL FITNESS TRAINER RESULT US TRY FREE
(@ActiveBryantSys) reported
@Plusnet Absolutely dreadful shocking company would never ever use them again still waiting for them to pay me back the money they owe me it’s gonna take a month absolutely terrible
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PERSONAL FITNESS TRAINER RESULT US TRY FREE
(@ActiveBryantSys) reported
@Plusnet Horrible company don’t use them unless you wanna spend more time on the phone calling them trying to get them to correct their mistakes
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Ray Robertson
(@rayrob78) reported
Hi @Plusnet, my 2-year contract with BT (FTTP) is coming to an end so I'm looking at my options. I see you offer service at my address so I just need to ask, do your broadband connections support IPv6?