Plusnet

Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 03/24/2026 09:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Pontypridd, Merthyr Tydfil and Caerphilly.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomMerthyr Tydfil Internet
United KingdomCaerphilly Internet
United KingdomMerthyr Tydfil E-mail
United KingdomPontypridd Internet
United KingdomTreharris Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KittyRM Dr Kat (@KittyRM) reported

    @Plusnet my internet’s died - router is working & tried turning it off and on again but no luck. Seems to be an issue a lot of people are having this morning! Any idea when it’ll be working again?

  • simondh Simon Hewitt (@simondh) reported

    @amar_karia @Plusnet @BTGroup Thanks for letting me know. They could at least put an announcement out with an estimated time of fix.

  • CheekyGemmie Gemma Payne (@CheekyGemmie) reported

    @Plusnet please can someone let me know if there are any broadband issues in Banbury Oxfordshire as I've been offline nearly an hour now!

  • AlexLewSec Alex Lewis (@AlexLewSec) reported

    @Plusnet I'm appalled at your customer service, my wife and I separately tried to call up about the ongoing broadband issues, and your telephone system said "sorry we're too busy for your call, try again at a better time." So essentially we don't matter enough. #iwanttoleave.

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • DaiKeyWho Hugh Jones (@DaiKeyWho) reported

    Your service status page is down, I guessing your internet is out everywhere? @Plusnet

  • DaddyGardener80 Russell Trent (@DaddyGardener80) reported

    @Plusnet can we have an update posted somewhere acknowledging there is an issue and appox how long it will take to fix please.

  • DaiKeyWho Hugh Jones (@DaiKeyWho) reported

    Is your service down in South Wales Newport / Chepstow area. We haven't been able to connect for over an hour? @Plusnet

  • haywardollerton Abigail le Fleming (@haywardollerton) reported

    @plusnet have you considered tethering your mobile so you can give us an update on this nationwide outage? Just a thought. #plusnet

  • NommieNom 🌻 🇳‌🇦‌🇴‌🇲‌🇮‌ 🇸‌🇹‌🇴‌🇱‌🇴‌🇼‌ (@NommieNom) reported

    @Plusnet is PlusNet broadband down in south Devon? Router restarted, looks ok, router login says broadband fine but nothing is connecting. Bed. On hold half an hour already and it’s my birthday today and need my internet to work! Please help x