Plusnet outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

• 
  Stuart Willis (@stujw) reported 5 seconds ago from Church Village, Wales

  Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

• 
  Bairdy 💙 (@bairdyblues) reported 13 minutes ago from Church Village, Wales

  @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

• 
  Sara-Jane (@identiti32) reported 14 minutes ago from Price Town, Wales

  @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

• 
  darran cornelius (@lofty_18) reported 18 minutes ago from Church Village, Wales

  @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

• 
  Claire Price ⭐ (@chocolatey4) reported 32 minutes ago from Aberdare, Wales

  @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

• 
  Mento5 (TAFKAB) (@Mento56) reported 33 minutes ago from Church Village, Wales

  @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

• 
  Bairdy 💙 (@bairdyblues) reported 35 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  Emma Harris ♥♬ (@emmalee909) reported 40 minutes ago from Merthyr Tydfil, Wales

  I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

• 
  Claire Price ⭐ (@chocolatey4) reported 53 minutes ago from Aberdare, Wales

  @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

• 
  Steveo Davies (@STEVEOLUCKY7) reported 58 minutes ago from Caerphilly, Wales

  @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 5 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  Alyssa Jade C (@AlyssaJade7274) reported 6 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 12 minutes ago

  @Globalistloon @GavinFreedomLo1 Until I got Starlink I had everything , landline , broadband and email address through Plusnet but had so much trouble with outages that I dumped Plusnet broadband . Starlink is superb but of course no landline .

• 
  em b (@emb99483795194) reported 15 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Carl French (@18sufc89) reported 17 minutes ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus

• 
  Louislou🧓🏉 (@BrantLesley) reported 17 minutes ago

  @esp8687 Both of my children recommended Sky when my Plusnet (BT in disguise) ended and they were trying to force me to go to EE because we are only part fibre and Plusnet don't do it anymore. I anticipated issues but it was a totally smooth and easy

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 19 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Alecia 🦄 (@leeshthomasxo) reported 19 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  Sarah (@WriteMindedPub) reported 19 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  wattery filth (@watteryfilth) reported 20 minutes ago

  @Danjsalt @SkyUK Plusnet, very good support