Plusnet

Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 02/11/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Pontypridd and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomTreharris Internet
United KingdomBlackwood Internet
United KingdomPontypridd Wi-fi
United KingdomPorth Total Blackout
United KingdomTreharris Internet

Community Discussion

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Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FourWaterReed Muad'Dib in the streets, Shai-Hulud in the sheets (@FourWaterReed) reported

    @MarcAspinall Plusnet was better and cheaper than BT, and pleasant to deal with when there were issues.

  • 2code_monte Agent Smith (@2code_monte) reported

    @Plusnet Just been informed by BT that our area is being upgraded to Fibre and that we should inform our provider to ensure our service is not disrupted. What do we need to do? thanks

  • inacentre Ian John (@inacentre) reported

    @Plusnet Thank you Samantha for your reply. Frustrating situation apparently not helped by problems with your website. But I think things are as sorted out now - as well as they will ever be. Kind regards Ian 👍👍👍

  • FraserKeegan Fraser Keegan (@FraserKeegan) reported

    @Plusnet Is there anybody I can speak to regarding an ongoing broadband issue? Engineer unfortunately unable to solve the problem this morning, appears to be an issue with the router/settings.

  • Coolcats457 Question every thing. (@Coolcats457) reported

    @MartinSLewis Question can I have some advice. I took a unlimited fibre extra with Plusnet. Since then I have not received the speed promised. When I contacted them I get messed around saying it's Open reach fault. I have 11 months remaining. Can I terminate without penalties?

  • ohtimothybarnes Tim Barnes (@ohtimothybarnes) reported

    @Plusnet Your Safeguard DNS servers are unreachable/down.

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • 2309Maf Megan Filkins (@2309Maf) reported

    Worst customer service of all time goes to…. @Plusnet! Misleading information from their customer service agents has left us without service for 10 days

  • SteveisSensible Steve Bannister (@SteveisSensible) reported

    @MarcAspinall Plusnet are super-helpful if you ever have any problems.