Plusnet

Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 03/01/2026 02:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Merthyr Tydfil, Pontypridd and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomMerthyr Tydfil E-mail
United KingdomPontypridd Internet
United KingdomTreharris Internet
United KingdomBlackwood Internet
United KingdomPontypridd Wi-fi
United KingdomPorth Total Blackout

Community Discussion

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Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CritchleyIan Ian Critchley (@CritchleyIan) reported

    @OpenreachHelp Yes I have raised this. Engineer due on Monday. That is no help as we totally rely on it for WiFi calling. BT were informed yesterday. The overhead line to the house is 30 years old, broken and spliced to give my next door neighbour 3 supplies. (Voda,Plusnet ,sky).

  • jamieda19828877 jamie davenport (@jamieda19828877) reported

    @plusnethelp @Plusnet why is our broadband awful literally can’t have good connection is my room and we have fibre internet is a joke

  • blindvision2020 BV (@blindvision2020) reported

    @O2 2 hours of calls by blind customer to cancel phone order due Monday No success with 6 agents, 1 manager & being cut off 2x Manager described my service as #joke Hope I have right email for CEO Mark Evans for formal complaint Time to say goodbye to O2 and return @Plusnet

  • cag352 Clare (@cag352) reported

    My normally quite reliable WiFi at home has been sooo slow recently. @Plusnet what’s happening??

  • Lunto_Brum Lunto (@Lunto_Brum) reported

    Can’t believe the terrible ‘service’ of @plusnet @plusnethelp that has left my daughter, a hardworking teacher who lives alone, with no internet since end of Jan. Broken promises, excuses & no call back left her unable to work from home and facing an even more isolated half term.

  • ScreenNut MisterBabamook (@ScreenNut) reported

    @Plusnet Don't let that poor man's Peter Kay fool you. They're not here to help at all. Neither will they do you proud. All they do is offer you a very short grace period every six months. They will not help you if you're struggling.

  • SteveOfBeer Steve (@SteveOfBeer) reported

    @Plusnet Handful of times? Like another Plusnet Router the will fail 5GHz wifi.

  • Deeva__89 𓊗 狄波拉 𓃠 (@Deeva__89) reported

    @Plusnet absolutely disgusted in the service, no urgency offered, no compensation offered and told we will have to pay for the engineer to come out Monday! Weve been without internet since Thursday morning, cant WFH and we are heavily reliant upon the internet in the lockdown! 😭

  • glennshep Glenn Shepherd (@glennshep) reported

    @flyingmonkeyuk @Plusnet @plusnethelp Mine too. Third day in a row, although today it's been all day. Down detector shows lots of people complaining of downtime today. Of course, their Service Status page claims that all is fine 🙄

  • johnbiggar John Biggar (@johnbiggar) reported

    @strathorefarm Feeling your pain Neil trying to renew with @Plusnet @plusnethelp its impossible unless you are new customer.