Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Merthyr Tydfil, Pontypridd and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
||
| Pontypridd |
Internet | |
| Treharris |
Internet | |
| Blackwood |
Internet | |
| Pontypridd |
Wi-fi | |
| Porth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mack
(@MC1985FTW) reported
@VeganTrailRunr @Rob1nStanford Yeah I can't fault Plusnet's service since we've been with them but their connection speeds are hamstrung by BT's underlying infrastructure. I am hoping that Trooli's dedicated network is able to deliver their 300mb speeds
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ProbablyNowt
(@ProbablyNowt) reported
@Plusnet DM sent, thanks. Neither of your advisor's promises yesterday of 'I guarantee it will be on by tomorrow' and 'I will call you back later today to check' came true. Honestly, this has been an abysmal customer experience. Especially when needing to WFH.
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Plusnet
(@Plusnet) reported
@DaviesRukhshana Hi Rukhshana, I'm sorry that it's not possible to update your payment details online and I will pass your feedback on to the relevant team. To update your payment details, please call our Customer Service team on 500 from your Plusnet mobile or 0800 079 1133 from any phone/
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Martin VeganTrailRunr Ⓥ
(@VeganTrailRunr) reported
@MC1985FTW @Rob1nStanford I'm with Plusnet. Can't fault the service for reliability in our village but they are pricey.
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fran t
(@hiphopcob) reported
@Plusnet Thanks...but its down again this morning....really frustrating...(rye area)
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David Tolmie
(@DavyTolmie) reported
@Plusnet Can you help me activate my new sim, have sent DM
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Anna Altana
(@anna2825) reported
@Plusnet @Plusnet I am at my wits end with your CS peole! Now and again yo get a good one then you get the one I just spoke to who was both rude and unhelpful so I hung up before I started to lose it!!!!!!
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Andy Tong
(@ProfitTraining) reported
@Plusnet morning guys, locked out of totalise email, can't get a voice response on cust. service, suspect someone might have control of my mailbox - please help if you can
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fran t
(@hiphopcob) reported
@medicipopes @Plusnet I'm having the same issue on Rye and it was patchy yesterday too...however my Dad is also having problems in Leicester and has missed 2 phone calls for an appt with his GP which is super frustrating 😠
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Ian Head
(@heafod) reported
How do #plusnet stay in business? Awful customer service. I've just called them and agreed a price decrease, and their confirmation emails state an increase. Thieves or idiots?