Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Pontypridd and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Treharris |
Internet | |
| Blackwood |
Internet | |
| Pontypridd |
Wi-fi | |
| Porth |
Total Blackout | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
-
darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
-
Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
-
Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
-
Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
-
Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
-
Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
-
Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
david eckley
(@galalaxyquest) reported
@plusnethelp Plusnet please issue tickets for my 2 complaints on PM
-
PaulHeymanGuy
(@PaulHeymanGuy79) reported
@marklpotts @Plusnet I'm leaving when my contract ends too. Non existent customer service and the Internet is not as good as my previous supplier.
-
Colin Ferrington
(@colinfer) reported
@Plusnet I am disappointed to receive an e-mail telling me you will take much more payment from me this month, despite the fact I have just renewed my account for a lower amount per month. Please fix this as soon as possible. I do not wish to pay extra on 09/10/2025
-
Chris Tucker
(@1boringname) reported
@Plusnet hold music is awful
-
Engelsvrouw 💙 🇪🇺 💙 🇪🇺 💙
(@Engelsvrouw17) reported
@plusnethelp Brilliant. Nothing heard from @Plusnet but I'm now being scammed by loads of fake Plusnet support accounts.
-
Alex🌸
(@alexxs1590) reported
@Plusnet hello, our internet has gone down twice today. Do you know if there's any known issues at the moment or what we can do?
-
Workers2Unite
(@NicolaKirton9) reported
@SteveDoggett5 @AverteFacium @ScottAnd67 60 years old now, and I live alone. I was abandoned until Customer Service at Plusnet checked my UC journal in March to confirm I had my UC payments reinstated. UC payments of £170 for 2 weeks was and is my only income.
-
karen howlett
(@ayley26) reported
@Plusnet Is there any chance of you actually answering my DM or tweets? Your customer service is shocking.
-
✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞
(@ed_called) reported
A whole week without internet access over broadband, second engineer visit arranged even though we know the issue & outage is not on my property but in the network 🙄 You’d never beleive it’s 2025 would you, what a shambles this country is @Plusnet @WeAreOpenreach @bt_uk
-
LalaLaw
(@Cookandbullocks) reported
@Plusnet my 80 year old, recently widowed dad signed up to your fibre services and the installation is incomplete - his previous provider is clueless and he is now 2 days with NO internet and struggling with no support from you!! Unacceptable !