Plusnet outages and service status in Aberdare, Wales
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- Plusnet generated 0 outage signals in the last 24 hours around Aberdare, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, WalesI am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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darran cornelius (@lofty_18) reported from Church Village, Wales@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Stuart Willis (@stujw) reported from Church Village, WalesHey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Shelley (@ITVRobShelley) reported@Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful
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Stuart 965 (@StuartThom8396) reported@Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received
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Flower Pot (@FlowerP79667758) reported@Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.
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Stoic_Patriot (@Stoic_patriot25) reported@JoshCF_ Plusnet 27.00 300 up and down hand no price change in 5 years.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach Have you actually read my post. ? We have not had a satisfactory response from Plusnet . Can you provide a telephone number for customer services or the appropriate department.
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Greg Ingham (@GregIngham1) reported@Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
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Damilola 🌺 Arewa (@damstar_) reported@Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???
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GM Mark Howitt (@MarkHowitt) reported@Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom