Plusnet

Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 12/31/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Blackwood, Pontypridd, Porth and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Internet
United KingdomPontypridd Wi-fi
United KingdomPorth Total Blackout
United KingdomTreharris Internet
United KingdomBlackwood Internet
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSirStefan Stefan (@MrSirStefan) reported

    @Plusnet Hi, i’m having issues with my broadband cutting off every day just now, it ranges from being down for a couple of minutes to several hours at a time, this is very annoying while trying to work from home :( Please can someone look in to this for me

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    Hi @Plusnet Are you ever going to introduce wifi calling? We get very poor or no reception where we live ever since the Orange merger & removal of one of the masts around here. My contract renews in January and this time I do need to have wifi calling, or go elsewhere to get it.

  • BobMallett Bob Mallett (@BobMallett) reported

    @Plusnet Trying to cancel a broadband account but the phone system does not recognise the. Umber so just hangs up. Can you help please. Also, why have you been charging my mother for fibre when you have not been providing that service?

  • IncognitoDawn Dawn C (@IncognitoDawn) reported

    @Plusnet hi I live in Northern Ireland cannot make or receive calls is this issue being addressed

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    @Plusnet Hi, I can't send or receive txts anymore, I just get the message "Can't send message with plusnet - error 0" How do I fix this please?

  • MrSirStefan Stefan (@MrSirStefan) reported

    @Plusnet Hi, i’m having issues with my broadband cutting off every day just now, it ranges from being down for a couple of minutes to several hours at a time, this is very annoying while trying to work from home :( Please can someone look in to this for me

  • quentindab Quentin Howard FIET 🎤📻📺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@quentindab) reported

    @OpenreachHelp Yes. Plusnet say OR is telling them the order is wait in on external works. These have already been done last month. Plusnet don’t seem to be getting the right answer from OR. Maybe OR thinks the previous Vodafone order is still active? Plusnet can’t seem to help.

  • Lbannerdale L (@Lbannerdale) reported

    @Plusnet You’d be better off sorting peoples service out that don’t work for a week!

  • AnsterLass Gillian Robertson 💙 (@AnsterLass) reported

    @siomhaithmhic @Plusnet I have the same problem. I can use the Internet but can't make or receive calls.

  • WhenDawnEnds Robyn, Not Mariah Carey or Cariah Marey (@WhenDawnEnds) reported

    @Sniff122N while you're at it can you get Plusnet to support IPV6