Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Plusnet
Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Pontypridd, Treharris and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Treharris |
Internet | |
| Blackwood |
Internet | |
| Pontypridd |
Wi-fi | |
| Porth |
Total Blackout | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
-
Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
-
Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
-
Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
-
Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
-
Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
-
Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
-
Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
-
darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
-
Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Rock Lobster
(@rockest_lobster) reported
I'm pretty sure at this point Plusnet have a policy of winding down your line speed until you complain. I'm paying for 80, it's currently syncing at 30 with a 21db SNR margin. It hasn't synced above 60 (minimum guaranteed is 59.6 or something) for 2 years.
-
whitbox🏴
(@chriswhittle20) reported
@JamesJabBrett @Plusnet BT is what u want fella I never have an issue
-
Plusnet
(@Plusnet) reported
@PsykiIl Hi Ben, I'm sorry to hear you've had a loss of service this morning. From checking the line though I'm showing your connection has returned and there are no external faults on your line. Are you still having issues, or has this been resolved? -Tony Plusnet Sheffield
-
Kay Wong
(@kaydubu27) reported
@Plusnet Hi, I’m switching over to broadband with you from Sky, but seem to have been disconnected from Sky before Plusnet is up and running? Please can you help? Thanks
-
Karen
(@Ladyinrosso) reported
@Plusnet I have a problem with my internet being down all day. Tried to ring you on 0800 432 0290. Number not recognised. Please supply an alternative number.
-
Plusnet
(@Plusnet) reported
@Carl27513 Hi Carl, thanks for getting in touch and I'm sorry to hear your nan is looking to leave us. To find out if she may be subject to cancellation fees, I'd recommend giving our Cancellations Team a call on 0800 013 2632; who can help find out for you. -Tony Plusnet Sheffield
-
Chordie
(@chordcatcher) reported
Once again my internet is out. This is the 6th time in 2 days, wtf is going on with @Plusnet?
-
Maple Delight
(@mapledelight69) reported
@IanDunt My question would be.. what provider has the least drop outs and disconnects. My #plusnet is shite and drops WiFi 5 times a night and takes 5 mins to reconnect. Garbage.
-
Harry
(@Harry22578782) reported
@Plusnet can I suggest you focus on providing good internet connection. I have been having problems with my plusnet. Stated 2/3 days ago. You have changed something. I’ve restarted and checked if there areAny works going on. I live in Tooting Broadway.
-
Jean Jarvis
(@JeanJar91295156) reported
@Plusnet Hi I'm trying my hardest to find out how I cancel my contract without phoning but am being lead in circles. Can anyone help please.