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Plusnet

Plusnet outages and service status in Aberdare, Wales

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Aberdare, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • lofty_18
    darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • bairdyblues
    Bairdy πŸ’™ (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me Β£28 for 18mth contract. I pay Β£27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • bairdyblues
    Bairdy πŸ’™ (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • identiti32
    Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • emmalee909
    Emma Harris ο£Ώβ™₯♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! πŸ™ŒπŸΌ

  • chocolatey4
    Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • chocolatey4
    Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • stujw
    Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • Mento56
    Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Plusnet poor again making me lose connection another call needed for comp @Ofcom

  • MikeFoster54
    Mike Foster (@MikeFoster54) reported

    @Plusnet why is your website down?

  • JheySL2
    Jhey (@JheySL2) reported

    @Plusnet hi, I'm having really bad issues with my Internet for the last 5 days or so, contestant disconnecting and gaming unplayable with pings hitting 500?

  • MD_Briggs
    Michael Briggs πŸ”¬πŸπŸŽΈπŸπŸ¦”πŸΊπŸŒ± (@MD_Briggs) reported

    @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging Β£4/mo for a land line that I dont use. Got a better Β£20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) πŸ‘

  • AlisonMLees
    Alison Lees (@AlisonMLees) reported

    @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    I actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.

  • GregIngham1
    Greg Ingham (@GregIngham1) reported

    @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

  • EltontoNick
    The Calmer Llama (@EltontoNick) reported

    @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

  • AlyssaJade7274
    Alyssa Jade C (@AlyssaJade7274) reported

    @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now