Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Caerphilly, Merthyr Tydfil, Pontypridd and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Merthyr Tydfil |
||
| Pontypridd |
Internet | |
| Treharris |
Internet | |
| Blackwood |
Internet | |
| Pontypridd |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie McIntyre
(@_JamieMcIntyre) reported
@Plusnet Yes, I read your first meaningful update of the day, posted at 3.09pm. And 'some customers' is a disingenuous way of putting it, plus it's not 'just now' it's been since last night. It's bad enough e-mail is down, without trying to sugar-coat it 😳
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Ann Davies
(@annwritesthings) reported
@Plusnet @Google Glad you’ve identified the problem. Any idea when we can access email again?
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TONY OCTON
(@TonyOcton) reported
@Plusnet My business has ground to a halt today thanks to your inability to fix the email issue. 24 hours without a functioning email account is unacceptable for anyone, especially a business. “We’ll do you proud” Cheap words from a below par company. Hope you’re “proud”!
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David Squirrell
(@squirrell_david) reported
Hey @Plusnet what’s going on with our email - no fix until tomorrow?
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James Robinson
(@atalosstoo) reported
@Plusnet I think that your response to the failure of your email service is poor. Discovered this morning but can't be fixed till tomorrow. Very poor show.
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Man @ Cash Point
(@ManatCashPoint) reported
@Plusnet @TheCEOexpert It's been down all day.
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Ridz
(@shazridz27) reported
@Plusnet my sim hasnt arrived and I no longer have service from my switch to you! Help
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Anne Dunn 💙
(@annie_dunn) reported
@Plusnet @Google email is down, any idea when it will be back?
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Andrew Mallett
(@Theandyman72) reported
@plusnet I clearly didn’t realise how much I rely on email until I don’t have it. Your disaster recovery is poor should have been able to switch to backup server to get people back online and recover any missing emails at later point!
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Malcolm Knight
(@BonkersBexley) reported
@NozzaMN @plusnethelp Plusnet is BT by another name. Last time I checked they did two fibre to cabinet services, theoretical peaks of 40 and 80. My sister gets 36 on the 40 service. I get 60 on the 80. Used to be 70+. Things get worse.