Plusnet

Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 11/21/2024 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Pontypridd, Blackwood and Mountain Ash.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomBlackwood Internet
United KingdomMountain Ash Wi-fi
United KingdomBlackwood Wi-fi
United KingdomBlackwood Wi-fi
United KingdomPontypridd E-mail

Community Discussion

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Plusnet Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • squidgybo kid Z (@squidgybo) reported

    @BigRatMedia @Plusnet I just rang them and a recorded message said they are having problems and are working on it.

  • Christo39186304 Christopher (@Christo39186304) reported

    @Plusnet What's going on? Somebody pulled the plug?? National blackout for your WiFi customers...not happy been down almost 2hrs now with no help what so ever..someone not paid there electricity bill? #CostOfLivingCrisis

  • squidgybo kid Z (@squidgybo) reported

    @Plusnet I have no broadband today. I hear that ur having problems. I can’t do any work-what amount of compensation will I b owed?

  • Helen_Breese Helen Breese (@Helen_Breese) reported

    @Plusnet is there any sort of official statement or explanation on the outage on the way please? A lot of people complaining and your responses seem to suggest the issue is their connection and not you? #plusnetdown

  • redmeister81 Chris (@redmeister81) reported

    @altrinchamhq @Plusnet There working on a fix now 👀. Don't know what's happened exactly but my router is connecting to a private ip address range.

  • Malc_Armstrong Malcmite (@Malc_Armstrong) reported

    @rktecture @Plusnet @Plusnet The service to get help is terrible. No agents to talk to, so have to text, but text says no account, so text advisor, no one responds. No statement or info. Awful service.

  • Plusnet Plusnet (@Plusnet) reported

    @Christo39186304 Hello, Christopher Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. Samantha - Sheffield

  • barbarayarwood1 Barbara Yarwood (@barbarayarwood1) reported

    @Plusnet cutting off your customers instead of announcing you had a major issue is NOT business smart. The entire country is affected. Make a goddamn statement already. How long are we going to be off??? Are repairs underway???? Is anything being done?

  • AthanSpod Ath Athanasius 💙 (@AthanSpod) reported

    @rbiondin1 @Plusnet You're not alone. Mine's been down since around 10:35 this morning. Sync is all fine, but no routing, and bouncing the connection gives the wrong (RFC1918 !) IP. Phoned support and their opening message says it's a general problem.

  • rabprentice Dave Welsh (@rabprentice) reported

    @Plusnet Can you provide some info re: the major outage today please? I work from home and cannot until this is fixed!