Plusnet Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Pontypridd, Treharris and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Treharris |
Internet | |
| Blackwood |
Internet | |
| Pontypridd |
Wi-fi | |
| Porth |
Total Blackout | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Mento5 (TAFKAB)
(@Mento56) reported
from
Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@HelenSwire Hi there Helen! I'm terribly sorry about this and can understand that after being on hold for as long as you were to be hung up on isn't the best and we don't want this. Is there anything I can help with without having to listen to our hold music again? -Em -Plusnet Sheffield
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West Ham Pete
(@westhampete) reported
@Plusnet Messaged you 48 hours ago regarding broadband service issues and still not received any response. Outstanding customer service and support. # That’ll do
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Kevin Basnett
(@basnett_kevin) reported
@Plusnet Award winning customer service ‘committed to providing excellent customer services’ Anything but — don’t answer phone and the chat bot says - can’t help
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Ryann/Fostyyy
(@TheWildFostyyy) reported
Why do I have to live in the 1 house in the UK that still has an asdl wifi line @Plusnet Plz help a streamer out
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FPL Tommy
(@TommyFpl) reported
@Plusnet I've got a PAC, and on a 30 day rolling contract after my 12month one ended. If I move now, and use the PAC, do I still have to pay for the next 30 days notice period if I'm not using the service?
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Jools W
(@Burryshmee) reported
@Plusnet Sadly, still being let down by @plusnet on this matter. Multiple promises now to sort it out and still, they haven't provided the gift card incentive they promised if I signed a new contract back in August.
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SJ
(@angelusmalusuk) reported
@Plusnet I'm not moving, and I'm not a customer yet. It was a question about a possibility because 18 months is a long time and I don't know if I'll stay here that long.
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Ashlee Perry
(@VeganMama1993) reported
When your Wi-Fi is so bad you can’t even load the BT speed test but @Plusnet insist that the lines and connections are perfect and won’t send out an engineer to fix the issue or let you out of contract without charging you. 👍 🤔👏🏻 #dontchooseplusnet
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Christiane Engel
(@Ch_Engel) reported
@Plusnet do you have a phone number, the one stated on your website is not recognised and your service has an incident in my area
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Mikaela Jones
(@MikaelaJones87) reported
@Plusnet we have been waiting 2 WEEKS to be connected to our internet after switching to your service.. I have spent hours on hold only to be kicked off the call because of such high demand on your phone line.. worst decision to switch to you by far