Plusnet outages and service status in Caerphilly, Wales
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 16, 8:19 PM GMT+1.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Plusnet outage reports came from the following cities: Pontyclun, Newport, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun
|
Internet | 3 days ago |
|
Newport
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 20 days ago |
|
Newport
|
Total Blackout | 1 month ago |
|
Cardiff
|
Total Blackout | 2 months ago |
|
Newport
|
Internet | 2 months ago |
Nearby cities with recent reports
Community Discussion
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Plusnet Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Stuart Willis (@stujw) reported from Church Village, WalesHey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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rhiannon jones (@nonny853735) reported from Pontypool, Wales@Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots
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Bairdy ๐ (@bairdyblues) reported from Church Village, Wales@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Lizzy Kemp (@doizzy) reported from Penarth, Wales@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month havenโt heard about when you are going to switch my internet ?
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Sian Parry Weeks ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐บ๐ฆ (@SianPW14) reported from Penarth, WalesAnyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection
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Dale Tucker (@true_gent78) reported from Cardiff, Wales@Plusnet is there an issue with mobile? Iโm unable to make any outgoing calls
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Aine Flynn (@ABFlynn13) reported from Cardiff, WalesFrequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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darran cornelius (@lofty_18) reported from Church Village, Wales@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Bairdy ๐ (@bairdyblues) reported from Church Village, Wales@cardiffstu @Gazman1927 They offered me ยฃ28 for 18mth contract. I pay ยฃ27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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derw (@50shadesofcoch) reported from Cardiff, Wales@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Claire Price โญ (@chocolatey4) reported from Aberdare, Wales@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Sheila Smith ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ช๐บ #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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โง๐ถ๐ณ๏ธโ๐โจimpl Cat for Q (it/its)โจ๐ณ๏ธโ๐๐ถโง (@TheEnbyperor) reported from Cardiff, Wales@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Leigh Canham (@leighcanham) reported from Cardiff, WalesMobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Emma Harris ๏ฃฟโฅโฌ (@emmalee909) reported from Merthyr Tydfil, WalesI am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! ๐๐ผ
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โง๐ถ๐ณ๏ธโ๐โจimpl Cat for Q (it/its)โจ๐ณ๏ธโ๐๐ถโง (@TheEnbyperor) reported from Cardiff, Wales@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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rhiannon jones (@nonny853735) reported from Pontypool, Wales@Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Verified Jedi (@LoZeno) reportedI swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..
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Aled Roberts (@aledrob) reported@Plusnet lost all my emails post your migration to greenby service. How do I get this resolved
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Dave Oโ Connor (@piercepower222) reported@Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet
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BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly
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Frog Princess ๐ธ (@TheDivineFrog) reported@SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long youโll keep your jobs for? My heart goes out to you, what a big worry ๐
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becca (@beccakst) reported@Plusnet hello, could someone please help me with a little issue Iโm having just now, may thanks
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Martyn (@martthegooner) reported@Plusnet I need your urgent help Please supply an email address which is not a no reply
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Kyle Ralph (@KyleRalphtdtr) reported@Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most Iโve seen is 400mb/s when Iโm paying for a 1000mb/s
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MachLoopWales (@MachLoopWales) reported@Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.
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Kirsty@Quarriers (@Kirstyelsevfit) reportedAbsolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.