Plusnet Outage Report in Caerphilly, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Caerphilly, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Newport, Pontypridd, Pontypool, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Total Blackout | 3 days ago |
|
Newport
|
Internet | 6 days ago |
|
Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Newport
|
Internet | 10 days ago |
|
Newport
|
Wi-fi | 11 days ago |
Community Discussion
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Plusnet Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Sheila Smith π΄σ §σ ’σ ·σ ¬σ ³σ ΏπͺπΊ #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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rhiannon jones (@nonny853735) reported from Pontypool, Wales@Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Dale Tucker (@true_gent78) reported from Cardiff, WalesAnyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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Bairdy π (@bairdyblues) reported from Church Village, Wales@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Bairdy π (@bairdyblues) reported from Church Village, Wales@cardiffstu @Gazman1927 They offered me Β£28 for 18mth contract. I pay Β£27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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darran cornelius (@lofty_18) reported from Church Village, Wales@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Lizzy Kemp (@doizzy) reported from Penarth, Wales@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month havenβt heard about when you are going to switch my internet ?
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rhiannon jones (@nonny853735) reported from Pontypool, Wales@Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.
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Stuart Willis (@stujw) reported from Church Village, WalesHey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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β§πΆπ³οΈβπβ¨impl Cat for Q (it/its)β¨π³οΈβππΆβ§ (@TheEnbyperor) reported from Cardiff, Wales@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Aine Flynn (@ABFlynn13) reported from Cardiff, WalesFrequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Sian Parry Weeks π΄σ §σ ’σ ·σ ¬σ ³σ ΏπΊπ¦ (@SianPW14) reported from Penarth, WalesAnyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection
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Claire Price β (@chocolatey4) reported from Aberdare, Wales@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
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Claire Price β (@chocolatey4) reported from Aberdare, Wales@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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β§πΆπ³οΈβπβ¨impl Cat for Q (it/its)β¨π³οΈβππΆβ§ (@TheEnbyperor) reported from Cardiff, Wales@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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rhiannon jones (@nonny853735) reported from Pontypool, WalesNo one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.
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Leigh Canham (@leighcanham) reported from Cardiff, WalesMobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Dale Tucker (@true_gent78) reported from Cardiff, Wales@Plusnet is there an issue with mobile? Iβm unable to make any outgoing calls
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Bedford (@JeffBedford) reported@Plusnet why do you advertise 24/7 support yet you are shut on Sundays ????
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Ffion Davies (@iamffionhd) reported@virginmedia awful service. I shall be moving to another provider for free as internet has been far below par and significant price hike. #CustomerServiceFail #whatservice #internetprovider @Plusnet
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Rudi Wheaton (@iddesleigh) reportedPlusnet been on and off all day. South London. Anyone else had problems?
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Methodical Mark (@MethodicalMark) reported@TomTalksMoney_ @MartinSLewis Plusnet mobile on EE network. But I've just looked at their website and they're currently not taking on new SIM only customers. It just redirects you to the EE site which is much more expensive!
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Ewan Whyte (@EwanWhyte) reported@LorDeeDub @Plusnet I'm with Plusnet, I use their online chat when I've had issues and they've always been really responsive π
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Denis MacShane (@DenisMacShane) reported from Victoria, EnglandHas @Plusnet @plusnethelp gone down?
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SJ (@angelusmalusuk) reported@Plusnet say that that's not the price I would be paying anyway. It took me years to enter another contract, and when I do I get ripped off. You know I switched to you last May and cancelled, because I didn't think I'd live the month never mind 18 months. 2/
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Flower Girl (@LawtonFlowers) reported@Plusnet shame on you. Moved into my home nearly a month ago. Still no broadband. You have delayed at least 4 times. Your last deadline was midnight yesterday. Still not working. No one available to talk to today π€¨
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Derek Fortune (@DerekFortune13) reportedhello all my phone isnt working 4 days now no service is there any one in quinton or hatborne on plusnet off the air
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John Fletcher (@jpfle) reported@Plusnet If I switch to full fibre to premises, can you please explain how I would contact emergency services in the event of a local power cut?