Plusnet Outage in Pontypool, Torfaen County Borough, Wales

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Pontypool, Wales

Plusnet Outage Chart in Pontypool, Torfaen County Borough, Wales

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(70.92%)
Wi-fi
(11.11%)
Phone
(7.19%)
E-mail
(5.23%)
Total Blackout
(5.23%)
TV
(.33%)

Plusnet Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent outage reports and issues originated from Cardiff, Treharris, Tredegar, Pontypool, Newport and Cwmbran.

Cardiff Phone
Treharris Internet
Tredegar Internet
Pontypool Internet
Newport Internet
Pontypool Internet

Plusnet in Pontypool, Wales Comments

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Plusnet Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:
  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • TrivallisCEO Trivallis CEO (@TrivallisCEO) reported from Cardiff, Wales

    @Plusnet your award winning customer service has kept me on the phone for 15 mins. No responses from either my tweets or DM.

  • annamercer_ Dr Anna Mercer (@annamercer_) reported from Cardiff, Wales

    @Plusnet @plusnethelp I keep getting texts from you when I’m not a customer and haven’t ordered anything. Can’t get in touch online or by phone (60 min wait)

  • Usksider John Page #Usky (@Usksider) reported from Undy, Wales

    @Antlady69 I was with Sky and switched to Plusnet. The problem appears to be with BT who own the infrastructure.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • ajagger1984 Adam Jagger (@ajagger1984) reported

    @MattBudgen @SkyHelpTeam @bt_uk @Plusnet @TalkTalk For the love of God don't go @TalkTalk - Internet is down altogether - AGAIN

  • SaiyadVahid Vahid Saiyad (@SaiyadVahid) reported

    @Plusnet this is incredible! An email to Andy Baker, the CEO cannot resolve the issue! A promised service and phone call never happens! Don't know who to go to!! New low for the CEO & company.

  • chris_dudley Chris Dudley (@chris_dudley) reported

    @sxaTech @Plusnet I gave up and switched to skybb cos it was all of a pound cheaper. Both plusnet and sky routers are bad, sky’s one is moderately worse.

  • BuddhUU buddhuu (mostly absent from social media) (@BuddhUU) reported

    So, @Plusnet. So far trying to get phone/net connected with you is a nightmare experience. Getting increasingly frustrated here. Please help get this sorted. Former loyal customer on the brink of going elsewhere. #badservice

  • Terry79023669 Terry (@Terry79023669) reported

    @Plusnet unregulated Bandit provider with a Cowboy CEO 2 b Avoided at all cost do not become their next victim. 2wks No service=No compensation=No reply from CEO=Zero customer service, been waiting 27 months but this provider who does not provide will not pay up. Avoid Plusnet!!!

  • CarolinaSUK Carolina S (@CarolinaSUK) reported

    @Plusnet @plusnethelp I'm wondering if your service is as bad as your capacity to dispatch a router. I've signed up with you on 25th June, paid 1 year line rental in advance, and until today 15th July I didn't receive my router!!! You don't even give me a royal mail track number!

  • Seraphae Sophie Beaumont (@Seraphae) reported

    @mintuz @imjacobclark @SkyHelpTeam @Plusnet Yeah it's all well and good going on sky's website and they're all, "Well we've got 40mpbs to your router!". That means absolutely nothing and proves absolutely nothing. Their service went down recently and all the website could say was that my "home setup" was wrong. Was it eck.

  • mcbumbersnackle Toottoot McBumbersnackle (@mcbumbersnackle) reported

    @plusnethelp CS already run tests, this is when they were told the router/wiring were not plusnet's responsibility as they are over 12 months old, and in a roundabout way, pay £65 or leave for another BB supplier. Excellent customer retention policies right there. #gladimwithvirginmedia

  • LittlensCrafts Littlen's Crafts (@LittlensCrafts) reported

    @TalkTalk customer service is awful. Only switched from Plusnet on Friday & I've had nothing but issues since. Tried calling & as fobbed off my staff, what a joke!

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems