Plusnet

Plusnet Outage Report in Pontypool, Torfaen County Borough, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontypool, Torfaen County Borough, Wales 05/04/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, Blackwood, Newport and Cwmbran.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Plusnet Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FrancisMcalpine Francis McAlpine (@FrancisMcalpine) reported

    @LifeIsPeachy82 @SkySportsNews Name me a better chairman who’s been at SW? The guy literally got punished for over investing in the place. Who you want back, Dave Alan? Or the arsehole who runs Plusnet. Its not Chansiri, it’s the shower of **** on the pitch. FFP means he can’t sack the lot of them.

  • Nickdrewski Nick Drew (@Nickdrewski) reported

    This is like the worst of the PlusNet days all over again. Absolute incompetence. #SWFC

  • ebrousse Emmanuel Brousse (@ebrousse) reported

    @Plusnet couldn’t wait to move my Fibre Broadband back to you - I used to be with you years ago with no issues! but what a disappointment.... slow, unreliable and actually worst than my previous one!

  • MJStrowbridge Mathew S. (@MJStrowbridge) reported

    Anyone had problems with PlusNet/Openreach broadband? We have family who switched in mid Dec & still waiting to be connected. Latest news: they’ll be without internet until mid Jan. Keen to hear who’s had similar problems to help lodge a joint complaint. Reply or DM #tier4 #tier5

  • Neptunika_real 🎄Merry Nepmas🎄 (@Neptunika_real) reported

    Discord's down again for me. @Plusnet if you see this, please restart your sever(s) in the Cumbria area

  • klapsunj hrbsybw (@klapsunj) reported

    @daryl_ei who you with now? i have been with talktalk, plusnet and now sky and they have all been utter ****, i dont know who tf to go with now lmao

  • ianfieldhouse Ian Fieldhouse (@ianfieldhouse) reported

    @MagicShrew @richardsmith01 I moved from PlusNet back in October and they were great for me, though we do have fibre to the cabinet at the end of my road. The problem with UK broadband—Virgin aside—is that they all use BT’s network. So if they have an issue it doesn’t matter who your provider is.

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    Hello @Plusnet 👋 still no #broadband i want my 50quid back-paid for full installation,get left without any service!Your CS rep very unhelpful! I thought #virginmedia were bad,at least I had broadband! Full installation should include checking the line - no?! 🤔#Rubbish

  • PhillPhillbull Phill (@PhillPhillbull) reported

    @Plusnet received a reward card for signing up with you from pure card. Impossible to register website can not be found. Can you solve this before I cancel my contract with you

  • webberson Webby Webberson (@webberson) reported

    @Plusnet your internet is so bad today I can't stream my porn in ky12. Please help my semi doesn't last that long. #softphallus