Plusnet

Plusnet Outage Report in Pontypool, Torfaen County Borough, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontypool, Torfaen County Borough, Wales 11/21/2024 20:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Plusnet outage reports came from the following cities: Newport, Cardiff and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomCardiff E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrobguy james (@jamesrobguy) reported

    @Plusnet im trying to get into your website to pay for a bill. It is not loading up. I don’t have any problems with any other pages for other things. #help

  • hit_or_miss_me Jenny Fisher (@hit_or_miss_me) reported

    @Plusnet Any chance of an update on DNS issues? Some of us can’t work at all 😡

  • 3wheelerone Michael Gammond (@3wheelerone) reported

    @plusnethelp I don't know any private details , just how badly the community Service have been treated by Plusnet

  • markcooperglaz mark cooper glazing (@markcooperglaz) reported

    @Shell_UKLtd @ShellEnergyHome @PostOffice Feel sorry for Post Office customers. My advice go to Plusnet or EE.Nothing but trouble with Shell broadband

  • SanguisVulnera Del (@SanguisVulnera) reported

    @plusnethelp 4 months since starting with @Plusnet never had reliable service, over 10 engineers visits. Engineer arrived cutting us for another work day, said he fixed it now we have half the speed we did now 6mbps. Plusnets website is down to report it. Terrible ISP and service

  • flipm1967 Philip Mumford (@flipm1967) reported

    @Plusnet tidying my ANCIENT force9 account - trying to delete emails (over 7000) but webmail keeps on crashing. Any way to fix this?

  • DefBond75 Def Bond (@DefBond75) reported

    @Plusnet new customer here, called support and said that No internet and an engineer might come tomorrow... Not happy about the result.... No empathy shown... Bad start....

  • RoswaldWalton Roswald Walton ❤️🧡💛💚💙💜❤️⚧️ (@RoswaldWalton) reported

    I need to call plusnet to get the interim password to get updated to my actual password so I can sign in. But my landline phone hasn't been charging for long enough to make a phone call, my only Internet access is through my mobile phone so I'm waiting for the phone to charge.

  • FranklyWrites Katherine Franklin (@FranklyWrites) reported

    @Plusnet my internet is down across all devices despite the hub being blue. Are there any faults at your end? I can't use your troubleshooter because we don't have a landline.

  • lcaller Lee (@lcaller) reported

    I woke to find @plusnethelp & @Plusnet chose violence today! Their DNS is down, time to switch to 8.8.8.8 people.