Plusnet Outage Report in Pontypool, Torfaen County Borough, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Plusnet outage reports came from the following cities: Newport, Cardiff, Caerphilly and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
||
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hayles87
(@Hayles871) reported
@Plusnet First day trying to connect to your internet and wishing I'd never bothered switching! No connection on the router an no one on your phone lines super
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Chris Ratcliff
(@chrisratcliff) reported
@lewiscraik @zeninternet @Plusnet Went from Plusnet to Zen. Use our own kit so can’t comment on that. Haven’t used support either, it’s just boringly worked.
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Rolynhome Is #StayingInStayingAlive 🕷🕸⚫
(@rolynhome) reported
@Plusnet I am referring this to the Omudsman. Your method of non-customer service is atrocious.
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Luke Paul Buttigieg
(@lukbut) reported
@Plusnet No reply nor activation in progress confirmation, and service should be going live today. Account still showing that nothing has been kicked off. Not impressed at all with how you’re handling the activation process. Your online reporting is broken
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lina
(@LinaBadass) reported
@Plusnet @plusnethelp your business service has hit rock bottom. the amount of stressed you have caused me and my business, literally lost me so much money yet you cant cancel my account without penalty because of your failed services. i honestly hate you right now.
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Rolynhome Is #StayingInStayingAlive 🕷🕸⚫
(@rolynhome) reported
@Plusnet Copying in @Mattallwright I'm guessing that you have no more power (if as much) as the numerous phone based customer service agents I've spoken to. This whole situation is making me ill & causing me sleepless nights. I'll wait for the result of the debt collectors intervention.
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V to the C
(@vicnvid) reported
@Plusnet Hiya. My broadband is down and various websites are saying there is an issue in the area. My username is vicnvid2006
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Amy Micheal
(@AmyMicheal) reported
@Plusnet @plusnethelp my broadband dropped at 0900 I have reset it. It's still down and apparently you are off on your jollies. When will it be fixed?
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Rachael
(@rasda1) reported
@plusnet I have raised an issue by sending you a DM this morning. Any estimate of time for response? I note the message hasn't even been read yet.
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Lewis Craik
(@lewiscraik) reported
Do any of my followers use @zeninternet? If so, how’s the service/router? My @Plusnet connection and/router is being unreliable and I cannot face dealing with their support team again.