Plusnet Outage Report in Pontypool, Torfaen County Borough, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Plusnet outage reports came from the following cities: Blackwood, Cardiff and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Eyes
(@EvriHermes) reported
@Plusnet why does EE WiFi calling not work over your network? In the rare occasion it does it is totally unreliable.
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Lisa
(@iwantedtobelisa) reported
@MSE_Deals I tried @plusnet and the signal was terrible. Dropped in and out constantly. Had to switch to Vodafone.
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Simon Costigan
(@Simon_Costigan) reported
Just listening to @astro_timpeake on @RadioX he can get WiFi in space he’s certainly not using @Plusnet like me I can’t get a signal 2 feet from the router! #space #radiox #WiFi
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Aaron Evanson
(@Double__A_Ron) reported
@Plusnet any broadband issues in the LL28 area? Connection dropping at least once a day this past week 😤
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Plusnet
(@Plusnet) reported
@emelschwartz If you found that our service didn't suit your needs, you'd have 14 days to cancel from signing up without penalty. Please let me know if you have any further questions. Regards, Emily Plusnet Leeds
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jagjit
(@jitzleo) reported
@Plusnet plusnet is hands down the WORST ISP in the UK. Getting leas than 1Mbps (contracted 50Mps) but getting ZERO support as there are NO methods available to contact them. Absolutely zero. Rubbish company.
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet All ok now. Normal service was resumed at about 10am next day.
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Plusnet
(@Plusnet) reported
@KellyLedger93 never worked properly despite several engineer visits. As discussed, I will speak to my team leader about your refund and will call you back this afternoon. Regards, Emily Plusnet Leeds
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mrparker666
(@mrparker666) reported
from
New Milton, England
infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet
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jagjit
(@jitzleo) reported
@Plusnet the worst ISP ever. They will take your money but have no valid methods to contact them should the internet stop working.