Plusnet

Plusnet Outage in Pontypool, Torfaen County Borough, Wales

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Pontypool, Wales

Plusnet Outage Chart in Pontypool, Torfaen County Borough, Wales 10/26/2020 12:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.34% Internet
  • Wi-fi 8.08% Wi-fi
  • Phone 6.02% Phone
  • Total Blackout 5.39% Total Blackout
  • E-mail 2.85% E-mail
  • TV .32% TV

Plusnet Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent outage reports and issues originated from Newbridge, Cardiff, Blackwood, Newport, Caerphilly and Bargoed.

United KingdomNewbridge Phone
United KingdomBlackwood Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomNewport Phone

Plusnet in Pontypool, Wales Comments

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Plusnet Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:
  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • BlossomxCat **************** (@BlossomxCat) reported

    @MissDemeanor07 Try John Lewis.. I was with BT..moved to plusnet as it was cheaper... then moved to John lewis which is contracted to plusnet - so same service but was cheaper again. 2 years no problem so far. John lewis customer services are in Sheffield.

  • JoelTaner Joel Tapner (@JoelTaner) reported

    @Ofcom @Plusnet They did offer to send an engineer to check my line which they could not find anything wrong remotely. Then I would pay £45 fee for a call out if they could not find the problem. No other offer to help.

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    @katerussell Ibhave always found Plusnet to be very reliable and supportive of any issues when they arose

  • pmansf77 Paul (@pmansf77) reported

    @katerussell Plusnet are the best of a bad bunch. EE were horrific.

  • GrahamC78018532 GrahamC (@GrahamC78018532) reported

    tweet@bobpullens Having issues with 5GHz wifi on Plusnet One Router Firmare Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 24/04/19 login user grahamcoleman Can you update firmware please

  • GrahamC78018532 GrahamC (@GrahamC78018532) reported

    @bobpullens Having issues with 5GHz wifi on Plusnet One Router Firmare Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 24/04/19 login user grahamcoleman Can you update firmware please

  • skidney101 Sid Hopkins (@skidney101) reported

    @Plusnet your internet is going down every day since tues last week, at approx 12.40 till god knows when.. cant get through on phone.. c'mon guys.

  • capod30 caroline (@capod30) reported

    @katerussell @Plusnet do good customer service I've found

  • Tinkerbell0575 heidi thompson (@Tinkerbell0575) reported from Bassingham, England

    Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!

  • Feefeecat1 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported from West Calder, Scotland

    @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋