Plusnet Outage Report in Pontypool, Torfaen County Borough, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Plusnet outage reports came from the following cities: Hengoed, Cardiff, Newport, Caerphilly, Blackwood and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Total Blackout | |
| Hengoed |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Boo
(@Timey2Wimey) reported
@blazingskies @Plusnet @Greyfore17 Ta. We always had pretty rubbish Internet here, but its been especially bad this past week.
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#HelloMyNameIs Sian 💙
(@SianyLouP) reported
@Plusnet @plusnethelp I’d appreciate you looking into this and telling me why the engineer hasn’t turned up and why we haven’t been notified of this, as it has been very disruptive. Absolutely terrible introduction to your service.
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Ghyllan Farley
(@GhyllanFarley) reported
@MarcAllera Please can you let me know your email address as I wish to make a formal complaint about the service I haven’t received from Plusnet.
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Matty Boo
(@Timey2Wimey) reported
Oh @Plusnet after three dropouts on our Internet in a single night, we're really going off your service. We're trying to log into the website but have had to change our password several times as it keeps telling us it doesn't recognise it.
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Owen Blacker
(@owenblacker) reported
@Plusnet Are you having intermittent connectivity problems in Woking (GU22 / 01483) atm? We're seeing 17Mb down, 70kb up, whereas we're used to 35Mb down and 17Mb up, but it's coming and going — it was fine on one call earlier then messed up on another and so on.
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Paul Crazyman
(@PaulOldfield268) reported
If your looking to save some money by switching your broadband provider then for the love of god DO NOT SWTICH TO PLUSNET. I already regret it because they're SLOW AS *****! You REALLY need a signal booster just to do anything because they suck so bad.
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Scott Bryant Fitness Systems
(@ActiveBryantSys) reported
@Plusnet Very very bad customer service don’t use this terrible company
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becca pards
(@rebeccap940) reported
@Plusnet not sure what service I pay for because I am never able to use the internet, just to check emails or have a word document open, for more than 2 minutes without connection cutting out. This didn’t happen with previous provider, EE. I have called you but not resolved.
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Jon Collison-Cook
(@JonCC4) reported
@plusnet SHAME ON YOU. Call yourself customer focused. Elderly aunt repeatedly called asking for flaky broadband service to be looked into. Was told you couldnt talk to her, despite her having POA for account holding husband who has dementia. Switched to BT on 17th Feb!
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Pablo Von Helsing 🏉🎸🏒🍔
(@ReasonAboveAll) reported
I have spoken to 3 Tech Support lines this week. @Plusnet were fantastic @NuanceInc were very good on the phone but the website needs work. @TPLINK were rubbish. As in 'it was easier and cheaper to throw away their product than deal with that level of crap' kind of rubbish.