Plusnet Outage Report in Pontypool, Torfaen County Borough, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Plusnet outage reports came from the following cities: Caerphilly, Cardiff, Newport, Blackwood and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Darth Rider
(@DarthRider4) reported
@Plusnet after numerous issues not being able to connect calls we have worked out the problem, your crappy network just cuts off the call if the phone is engaged, what a load of rubbish.
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Roy Cruse
(@roycruse) reported
@Plusnet Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝
(@Matthewhewitt84) reported
Still connection drops on and off, been doing this for over 2 hours now and my speed has dropped so slow @Plusnet not fair really 😞
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Jane
(@darcy2010_jane) reported
@Plusnet please rectify my internet, working fine for majority of the month but when it comes to the time of the month for bill payment my internet starts playing up goes down. None of the billing issues are my fault, I am over two months in credit.
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Roy Cruse
(@roycruse) reported
@plusnethelp Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA
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Louise Scott
(@LouiseS19826403) reported
@Plusnet hi im having problems with my service dropping out every few minutes. Ive tried ringing the only number i can find but its saying number not recognised. How can I contact you as I'm trying to do a uni assignment and my works not saving
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Heung Min Jon
(@JonnoSizeable) reported
@Plusnet My broadband was due to start on 22nd, I've had no internet for 4 days!! Customer service is closed, please help!
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Melissa Park
(@PiperPark4) reported
@Plusnet I urgently need to use my mobile abroad. Despite my data being switched off I have reached my SmartCap so can’t make calls - including calling you to sort this out! Please help!
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Jan Wilkinson
(@janjanwilkie) reported
@Matthewhewitt84 @Plusnet On drop out number 5 now. Crazy. It's rebooted it's self though this time. I've been with Plusnet nearly 2 years now and never had this happen. Why I find it so odd.
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MKtweet
(@MSK_tweeter) reported
@Plusnet so when I am not getting the service I have paid for, Plusnet make it impossible to report the issue!! Terrible customer service, and I went with this company because of the reports of great customer service! Boy I made a mistake!!!