Plusnet Outage Report in Pontypool, Torfaen County Borough, Wales
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The latest reports from users having issues in Pontypool come from postal codes NP4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Plusnet outage reports came from the following cities: Pontypool, Cardiff, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Newport |
||
| Cardiff |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Barry George
(@bazz125) reported
@Plusnet are internet is down in Cornwall
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Ayah
(@Katerina007700) reported
@Plusnet Hello .My Internet went down last night,restarted but still no broadband.
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Sue Barnish 💙 Save Lives - Wear a Mask 😷
(@SueBarnish) reported
@sue_lees @dsue1441_re We have Plusnet... an issue a few weeks ago was dealt with by @plusnethelp very professionally. It took a while to resolve but they kept on it till it was. No real problems with them at all tbh
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Paula Mum
(@mum_paula) reported
PlusNet...How crap you are
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Pete Egerton
(@PeteEgerton) reported
A little #broadband tale… Call current provider @TalkTalk to get a better deal, they can’t match @Plusnet & so we sign up. Email from TalkTalk, “we can do a better deal!” Cancel Plusnet, continue with TalkTalk. Despite cancellation, Plusnet plough on with process & send router
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Steve Aldridge
(@wales_steve) reported
@dsue1441_re BT now. Was with Plusnet. When that was independent, it was useful for me with my IT work because I could get a fixed IP address. They got progressively worse so in the end I binned them. Customer support was horrendous.
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Will Buxton
(@willbxtn) reported
@BryonyTilsley @hansmollman EE recently tried to get me to stay by rubbishing who I was switching to, saying that they're a virtual network and the backbone physical network was rubbish and had poor coverage and capacity. I was switching to Plusnet, who's piggybacks on the physical network of...EE.
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Pollydoodle🌹#IStandWithJeremyCorbyn😷
(@Pollydoodle1) reported
@dsue1441_re Plusnet. Owned by bt's but cheaper. Their service is excellent.
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Christine Cullen
(@Christi55657565) reported
@Plusnet is the site down?
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Pam McDonald
(@UKPam) reported
@Plusnet I am having trouble changing my password. I tried to reset my password but something went wrong. How can I change my password when I don't get an email to hep me reset it. I am going round in circles. I have no idea what my old one was so - stalemate