Plusnet

Plusnet Outage Report in Merthyr Tydfil, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Merthyr Tydfil, Wales 11/20/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Plusnet outage reports came from the following cities: Porth and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Total Blackout
United KingdomTreharris Internet
United KingdomBlackwood Internet
United KingdomPontypridd Internet
United KingdomTreorchy Internet
United KingdomHengoed Wi-fi

Community Discussion

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Plusnet Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cuppa_T Jay (@Cuppa_T) reported

    @Plusnet please can you update your prices for when you login to change contract as the deal at the moment for 15gb for £10 is not showing? It still says £12 😢😢😢😢

  • xkarinx Karin Humphreys (@xkarinx) reported

    @plusnethelp @plusnet new customer now without internet for over a week. No idea what is going on!! Engineer visit hasn’t happened, no update...losing money as I can’t work. Beyond a joke 😡

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @taratara77 Hi there! Unfortunately we do not have an update on when the issue will be fixed, I do apologise for any inconvenience. Our teams are working to get this fixed as soon as they are able to do so. Jess - Plusnet Leeds

  • CrazyDogStephen Stephen (@CrazyDogStephen) reported

    @allyc375 @Plusnet Seems like standard service from @PlusNet. Mine drops all the time, but I was told it's normal to drop 3 times in a 24 hour period/6 drops in a 72 hour period! Customer 'Care' don't help.

  • MotherOfCats21 MotherOfCats (@MotherOfCats21) reported

    @Plusnet You've caused me and my family nothing but anxiety and stress for over 4 years. Ridiculous connection speeds. Disgusting customer services. Dragging a medically vulnerable young mother and a 1 year old child through the mud. A stick has better communication skills.

  • DawnMole2 Dawn Mole (@DawnMole2) reported

    @plusnethelp I am out of contract and wish to cancel my plusnet account as I have moved to a new provider who has much better coverage in my area.

  • CrazyDogStephen Stephen (@CrazyDogStephen) reported

    @Plusnet @plusnethelp "stay connected"? Not if you're on a PlusNet connection where the line drops constantly and the support team tells you this is normal.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @DawnMole2 Thanks for getting in touch Dawn, sorry to hear you have decided to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Will.

  • CaperAntagonist spooky ghosty goblin 👻 (@CaperAntagonist) reported

    Plusnet are such complete garbage. So glad I left. I can't update my payment details online to pay my final bill, I called to pay on the phone and they told me their system was down so I couldn't, I called back a couple weeks later to say I'd be paying at the end of the month,

  • Barnardleanne Leanne Barnard (@Barnardleanne) reported

    @Plusnet @plusnethelp customer service at its very worst!