Plusnet

Plusnet Outage Report in Merthyr Tydfil, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Merthyr Tydfil, Wales 10/30/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Plusnet outage reports came from the following cities: Blackwood and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Internet
United KingdomPontypridd Internet
United KingdomTreorchy Internet
United KingdomHengoed Wi-fi
United KingdomHengoed Internet
United KingdomBlackwood Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @theslowdog Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • ozric42 David Neal (@ozric42) reported

    @FrameshiftShark I was with Plusnet for the best part of 20 years, great service and good prices. I only switched to Virgin myself last year because I could finally afford fibre, but I'm so close to the exchange I'm not on a cabinet and Virgin are the only company who use their own cabinets.

  • LeoH77 Leonard Harvey (@LeoH77) reported

    @plusnethelp Thanks for the response. Its the same response I had when it first started and didnt change a thing when I tried all these options. Why does your company stop me accessing my plusnet account on day 1 of billing? Its an insane way to run things and to treat your poorer customers.

  • ivywindows Richard Longden (@ivywindows) reported

    @plusnethelp Hi can you help, I have still not received my Plusnet reward.

  • olops Chris (@olops) reported

    @Plusnet I see there are better mobile deals than the one I am on with you nowadays. Is it easy to switch up or do I have to cancel and buy the new one? Diolch.

  • RobinRichings 🇬🇧😷 🆂🅷🅰🅼 😷🇬🇧 (@RobinRichings) reported

    @plusnethelp @Plusnet Hope I will still get the excellent service that I’ve received when I’ve had to 👍

  • CookeChris Chris Cooke (@CookeChris) reported

    @plusnethelp My broadband service from Plusnet has been solid for five years but for the last three weeks connection has been dropping out regularly. How do I raise a support ticket?

  • LeoH77 Leonard Harvey (@LeoH77) reported

    @plusnethelp @Plusnet So I'm guessing you are going to ignore my issue then and I'll have to go through it all again tomorrow with @Plusnet ?

  • Minidicdoc Kyle Dickson (@Minidicdoc) reported

    @Plusnet are you having Auth issues? Router is not accepting correct username and password

  • benjaylaw Ben Law (@benjaylaw) reported

    @Plusnet why is your internet service nothing short of horrific? Nothing but slow speeds since joining you, may as well upgrade my 4G data #shocking