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Plusnet outages and service status in Merthyr Tydfil, Wales

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Merthyr Tydfil, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Merthyr Tydfil, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Plusnet outage reports came from the following cities: Pontypridd, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Pontypridd Internet 21 days ago
Merthyr Tydfil Internet 1 month ago
Caerphilly Internet 1 month ago
Merthyr Tydfil E-mail 2 months ago
Pontypridd Internet 3 months ago
Treharris Internet 3 months ago

Community Discussion

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Plusnet Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • chocolatey4
    Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • identiti32
    Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • chocolatey4
    Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • emmalee909
    Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • garyvince1981
    Gary Vince (@garyvince1981) reported

    @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

  • AndyRoden1
    Andy Bowes-Roden = = (@AndyRoden1) reported

    @mark395625 To be fair to Plusnet, it's not responsible for the network. But it can see the connection dropping like crazy. That would suggest strongly it's not fixed. So why claim it is when it self-evidently is not?

  • reverendnagro
    rev (@reverendnagro) reported

    @Plusnet called to cancel broadband (cant cancel on your website). Waited 18 mins then call cut off. Need another way to initiate cease process please.

  • DJisatwit
    Dan (@DJisatwit) reported

    @Plusnet My parents did. They rang and was fobbed off saying they couldn’t do any checks or test anything as it’s a BT problem. As an ex-employee at Plusnet, i know that’s rubbish. It screamed of “finishing at 5 and can’t be bothered to do the checks. 🤦🏻

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

  • VRvalley
    Freedom Valley (@VRvalley) reported

    @tandleman @Plusnet Plusnet have sold your email to Greenby. Plusnet have broken the data protection act. They could face huge fines for transferring sensitive data (email archive) to a third party. You could be entitled to compensation

  • RichFoxen
    Rich Foxen (@RichFoxen) reported

    @WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!

  • alexbuckland96
    Alex Buckland (@alexbuckland96) reported

    @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

  • BsoxT52516
    BSox T (@BsoxT52516) reported

    @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

  • jigthejock
    Neil Johnstone (@jigthejock) reported

    @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.