Plusnet

Plusnet Outage Report in Merthyr Tydfil, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Merthyr Tydfil, Wales 01/30/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Plusnet outage reports came from the following cities: Hengoed, Treorchy, Caerphilly, Blackwood and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Total Blackout
United KingdomHengoed Total Blackout
United KingdomTreorchy Internet
United KingdomCaerphilly Wi-fi
United KingdomBlackwood Wi-fi
United KingdomAbertillery Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielG85362543 Daniel Greene (@DanielG85362543) reported

    @Plusnet Your service is garbage, any one reading this steer well clear. The internet is a load of tripe!

  • s_d_webster Steven Webster (@s_d_webster) reported

    @Plusnet is there an issue in the AB32 area? My connection has been up and down since 1300.

  • crispinflower Crispin Flower (@crispinflower) reported

    @plusnet my internet in Brecon has been appalling for the last ~36 hours... can't even load your website to raise a support ticket. Anything wrong?

  • Bradrusse11 Bradley Russell (@Bradrusse11) reported

    @Plusnet awful today constantly losing signal nothing no boxing Day football for me keep missing all the goals

  • marklpotts Herr Marklepotz (@marklpotts) reported

    @Plusnet whatever problem you claim you fixed. You didn't. For four years i have no problems then, the last few months, you're ripping me off, the broadband keeps dropping out. You have become a truly **** service provider. As soon as this contract ends, you wankers are history.

  • DanielG85362543 Daniel Greene (@DanielG85362543) reported

    @Plusnet Your service is absolutely awful, I will not be renewing my contract. You can't even supply reliable internet! Any body reading this please leave this joke of an internet provider and dont recommend them to any body.

  • crazycarneysmum Amy Carney (@crazycarneysmum) reported

    @Plusnet your phone lines are down. My bill says it needs paying in 21 days yet you've already turned off our broadband. Is there a way to sort this?

  • GarfieldTheCa15 GarfieldTheCat (@GarfieldTheCa15) reported

    @VodafoneUK Hi - no it's not you that's the problem. It's @Plusnet who I moved to earlier this year and have given me 2 outages in 6 months. Just as soon as my contracts up I'll look at you guys again because I had nothing like those probs with you. Have a great Christmas.

  • tim_1_of_a_kind Tim Hocking (@tim_1_of_a_kind) reported

    @Plusnet hi i have paid my mobile bill but my mobile is still suspended and the customer service keeps saying the line is closed.

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    @Plusnet Thanks Matt. I can't cope with the nagging from my wife about her phone signal dropping out anymore, so I am going to have to very sadly, leave Plusnet, until you do offer wifi calling. We have put up with poor signal for a number of years now and I have just got to sort it out.