Plusnet

Plusnet Outage Report in Price Town, Bridgend county borough, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Price Town, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Price Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Price Town, Bridgend county borough, Wales 01/15/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Price Town, Bridgend county borough, Wales

The most recent Plusnet outage reports came from the following cities: Pontypridd and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomTreharris Internet
United KingdomPontypridd Wi-fi
United KingdomPorth Total Blackout
United KingdomTreharris Internet
United KingdomPontypridd Internet

Community Discussion

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Plusnet Issues Reports Near Price Town, Wales

Latest outage, problems and issue reports in Price Town and nearby locations:

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • RebeccaRambler Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenjaneLynch Karen Lynch (@KarenjaneLynch) reported

    @TUIUK this morning we had an email from @Plusnet saying do you know you spend £23 on calls yesterday!!! this was on with you guys trying to change our booking and then cut off. still no resolution. Are those charges even legal? #ripoff why wont you call us back? @SimonCalder

  • annarankin16 Anna Rankin (@annarankin16) reported

    @Plusnet It's plugged directly into the master socket. We had a similar problem last year.

  • milomc72 Michelle McNeil (@milomc72) reported

    @Plusnet Are you experiencing broadband issues in the Morecambe and Lancaster area? My router has been flashing orange for 20 minutes and yes I have tried the turn it off and back on again!

  • MBaldwinRamult Mark Baldwin-Ramult (@MBaldwinRamult) reported

    @Plusnet Hi, problem with my latest bill! I renewed my broadband contract on 8 Dec (before it actually ended in Jan), and agreed a price of £19.50/m. However my Feb bill is charging me £21.99! Please can this be corrected! Phone no is 020 8447 0223, a/c name mbaldwin99. Thx

  • lab_2402 Lee B. (@lab_2402) reported

    @SamTurrell @Plusnet We had a major outage with them a week or so back - contacted via phone was easier. Also has to factory reset the router after the outage was over as it wouldn't automatically reconnect.

  • shadebug EdD (@shadebug) reported

    Damn, spend ages trying to set up a password that's short enough and insecure enough for an @virginmedia account only to get told I can't set up an account at the moment. Can we please get a useful ISP in the UK? We used to have @Plusnet but they got bought out by @bt_uk

  • slash_addicted Sharon (@slash_addicted) reported

    @Plusnet I've worked in customer service in one form or another for 30 years, I know how it goes. Have a good day. 👍

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @iainab99 @Plusnet Absolutely nuts what’s going on here. Surely they understand there’s a widespread issue and should be looking into it and communicating as such?!

  • Matsukaze1310 Doc Neenz, innit (@Matsukaze1310) reported

    @aimeecharnell @virginmedia Plusnet were appalling when I had broadband with them. Ended up with no internet for about 2 months when I was in final year of med school because of their dire customer service then when they did eventually agree to come out to look at it, they still made a hash of it

  • Shelleyjones77 Shelley Jones (@Shelleyjones77) reported

    @Plusnet you've sent me a bill which I cannot access as I am no longer with you and my log-in doesn't work. If I want to contact you I have to log in, so I can't. I don't want to phone, I just want to know what you're billing me for and how to contact you other than by phone.