Plusnet Outage Report in Pencoed, Bridgend county borough, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at Plusnet
Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Pontypridd and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Barry |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ellie taylor
(@ellietataylor) reported
@plusnethelp hi plusnet, it’s now been 10 days since we were told we would have broadband and guess what! Still no wifi! Promised 10+ times that we would have calls back within 24hrs and still never had any phone calls. Now being told we have to wait till Tuesday!! Absolute joke
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Angella Horner Freelance Poet and Artist
(@AngellaHorner) reported
Dear Plusnet Just to confirm I have left Plusnet to join EE. I have received my PAC for my phone 07717710029 number. I enjoyed your service, but am now in an area that only picks up EE signals. Thank you for your help. Please cancel my Direct Debit of £10.65 per month from today
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Hayley
(@Hayley27_) reported
@plusnethelp @Plusnet the internet keeps cutting out automatically every 10 minutes - not good when working from home! please help sort this! 😠
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The Absinthe Affair & Steampunk 2021
(@AbsintheAffair) reported
I have cancelled the direct debit to @plusnet and will pay the final payment via my debit card - WITHOUT cancellation fees being included! Not wasting more time getting told crap from @plusnethelp - So you sort it out and get back to me asap! 😡🤬😡
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Ellen Jakeman-Barnes ☭
(@EllenJakeman) reported
@plusnethelp Happens on both Wi-fi and Ethernet cable connection. The minimum guaranteed speed you provide me is only 0.9mbps anyway, we have already called you multiple times, you just provide really shoddy internet and it’s not long til I’m with my new provider & I never have plusnet again
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frank carlyle
(@frankcarlyle1) reported
@tonymc39 @Plusnet You should’ve just told her “Never trust a failed fat comedian advertising a rubbish internet service”.. Your sister might’ve taken notice Tony.
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Neisha D Wong
(@NeishaWong) reported
@CamdenJonathan @virginmedia Completely useless!! I’m with Plusnet now no more issues
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Hellz Chenoweth
(@ChenowethHellz) reported
@Plusnet what is happening today with your broadband service? It's dropped out at least 15 times in the last 20 mins? #drivingmemad
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MaysamAdventures 💙
(@MaysamAdventur1) reported
@Plusnet @plusnethelp getting really slow speeds, currently 5mbps! How can I increase this?
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Tilly Greer
(@tillaay_greer) reported
@Plusnet broadband is actually dog ****