Plusnet Outage Report in Pencoed, Bridgend county borough, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Bridgend, Pontypridd, Tonypandy and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Bridgend |
TV | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pontypridd |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Compare the Market Care
(@comparemkt_care) reported
@Jcisherwood1 Hi James, as this voucher offer is provided by Plusnet, I would suggest contacting them directly to enquire. You can message them on Twitter at @plusnethelp or call them on 0800 432 0200. If you're still having trouble, please DM us and we can look into it further. Thanks-Joe.
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Mr & Mrs Jacks Magic
(@vk_tiffany) reported
@blackjag63_LH We had plusnet issues so went back to BT. Weird as they are almost one of the same!
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Celestial the Galactic Intern
(@UnfunnyYenjen) reported
@superfunnyrshnn @EE Ok they’re still **** though @plusnet is better fight me. I have EE and my grandma has plusnet. I’m 5 metres away from the EE router rn and it still doesn’t work.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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David Buck
(@datascience_fun) reported
@OpenreachHelp I did during the first outage on Thursday a.m, but they couldn't see anything wrong. Then I discovered that locally people on NowTV, Sky, BT, Vodafone, PlusNet and TalkTalk were all complaining of a simultaneous outage - and Openreach is obviously the common denominator. W7 area
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Marisa Peek
(@TheOneMarisa) reported
@TalkTalk People in my building on BT and Plusnet - and basically ANY OTHER provider, had a 2 hr outage. Meanwhile I’m going on 20. Come on, why can they sort it and you can’t?
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Marisa Peek
(@TheOneMarisa) reported
@TalkTalk BT & Plusnet customers had a 2 hour outage from midnight last night, meanwhile it is now almost 24hrs later and I still don’t have internet?!? In the SAME BUILDING. When can I expect to have service restored? #talktalkfail #customerexperience
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Steve beer 🇬🇧🏴🇬🇧🏴
(@Shandybeer) reported
@Plusnet broadband seems really slow and I have no tone on my phone, is there a problem in the Doncaster area
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Jemma Anderson 💙
(@Jemstar76) reported
Thank you doesn’t quite seem enough @Plusnet but after @WeAreOpenreach engineer placed a botched report yesterday, you escalated again & got another today who got a team, fixed the line that came down, restoring my phone line & broadband, which has made life immeasurably easier!
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Chris Lennon
(@ChrisLennon3) reported
@EllesBailey @virginmedia Keep hearing similar stories on our local Facebook group. If it’s just internet you’re looking for I would recommend Plusnet. Been with them ever since they started. Hardly ever a problem and when there is one it’s dealt with quickly.