Plusnet

Plusnet Outage Report in Pencoed, Bridgend county borough, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pencoed, Bridgend county borough, Wales 12/31/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pencoed, Bridgend county borough, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, Pontypridd, Porth and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomPontypridd Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • michaeligoe Michael Igoe (@michaeligoe) reported

    @gfaz81 @Plusnet @plusnethelp We never had this with our plusnet boxes. Sounds like you need a new one!

  • brunomartelli Bruno Martelli (@brunomartelli) reported

    @Plusnet 2/2 . My problem is I have fixed IP from you. Can't get mail. Web hosting company tells me IP is blocked and this is causing the problem. Apparently you need to contact the third-party companies to get it whitelisted.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • gfaz81 Gill (@gfaz81) reported

    Anyone on @Plusnet ?? Does your router make a noise like it’s screaming? Awful, it’s really starting to annoy me @plusnethelp

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported

    @Trixter_Live @Plusnet Same here - frustrating that there’s no update on the service status page and it’s too late to call them

  • AlanMartindale1 Alan Martindale (@AlanMartindale1) reported

    @Plusnet Is there an issue with your website? I can't login or reset my password

  • CollmanSteve Steve Collman (@CollmanSteve) reported

    @Rosco_RS @plusnethelp I don't think they care to be honest. My router suddenly decided I'm in Germany (I'm in UK) after being switched off temporarily & now I can't access a lot of UK websites which is impacting my ability to work from home. Plusnet are ignoring my DM :( Hope they sort your issue.

  • beckytastic Becky (@beckytastic) reported

    @plusnethelp absolutely disgusted with the awful service from Plusnet. Meant to be turned on today, previous service turned off - guess what? Plusnet not working and customer service useless

  • Beanie904 Beanie904 (@Beanie904) reported

    @plusnethelp @Plusnet Wirelessly- it’s slow today, not as slow as yesterday when it just kept crashing out but still not the speed we pay for

  • olisarpull Oli (@olisarpull) reported

    @Zachslists @plusnethelp @Plusnet Fabulous...I haven't been able to get through to them but if it's a local blackout that could take hours to fix 😫