Plusnet

Plusnet Outage Report in Pencoed, Bridgend county borough, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pencoed, Bridgend county borough, Wales 01/20/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pencoed, Bridgend county borough, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, Pontypridd and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Plusnet Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Duker5 Conan Ingram (@Duker5) reported

    @Plusnet So why has my internet just gone down 3 minutes ago at 01:17am??

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • HelenGr10456178 Helen Graham (@HelenGr10456178) reported

    hi @Plusnet trying to call you to let you know I have moved house but every time I try it says ‘the number you have called is not recognised’. Please help!

  • ingegnerina1 Sara (@ingegnerina1) reported

    @Plusnet any chances that you can look into a fault in OX16 3QR, please? My broadband is not working!

  • BartiKim Kim Barti (@BartiKim) reported

    @Plusnet sort your crap adverts out.😝

  • BC__RWB Brad Carter 🇬🇧 (@BC__RWB) reported

    @skalovingeek @Plusnet Normally you still have a manual control box connected to the boiler which can be used in the event of the wireless / or wireless thermostat not working. The hive wireless thermostat talks to the control box connected to the boiler. So the box can be used on its own.

  • D69Happy HappyD69, Happy Dude's broken soul (@D69Happy) reported

    Can't access either XhamsterLive & Stripchat via uk networks tonight(EE or Plusnet) gone. However if I geo block my location, and go Via a VPN it is all rosie. Checked both land and mobile network here so it not my IP blocked. Having to VPN to dutch networks 2 view English lasses

  • anna_woolhouse Anna Richmond (@anna_woolhouse) reported

    @plusnet - tell me about your customer service… is it more accessible than @virginmedia?

  • DebWhatford ᗪᗴᗷ乙 ᔕ丅Ꭵᒪᒪ ᗝᑎ ᒪᗝᑕᛕᗪᗝᗯᑎ (@DebWhatford) reported

    @Plusnet My landline isn't working. Internet is fine. I'm trying to upgrade my contract. I've tried a corded phone and still have a problem. I'm a priority. Due to my illness.

  • Plusnet Plusnet (@Plusnet) reported

    @ingegnerina1 Hi Sara, thank you for getting in touch and I'm sorry to hear your service isn't working, If you could DM me your account username I'd be happy to look in to it and run some testing on your line. Duaine - Plusnet Sheffield