Plusnet Outage Report in Pencoed, Bridgend county borough, Wales
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (15%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Bridgend, Maesteg and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Bridgend |
Wi-fi | |
| Maesteg |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
-
Mento5 (TAFKAB)
(@Mento56) reported
from
Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
-
Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
-
Rebecca Brough 🏴
(@RebeccaRambler) reported
from
Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
-
Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
-
Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
-
Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
-
Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
-
Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
-
darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
-
Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
-
Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
-
⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
-
⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
-
Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
-
Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
-
derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
-
derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
-
GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
-
GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
-
Chloe🩰
(@chloe_1997__) reported
@Plusnet the worst possible service ever, make promises they cannot keep, leaving my contract early to go with @SkyHelpTeam at least they have some sort of idea of customer service and actually respond to their customers messages #goodriddance #plusnet #awful
-
Kevin F. Quinn 🌻
(@kevfquinn) reported
@plusnet hi, broadband speed is down significantly today; is there platform work going on that may be the cause?
-
Ray Zhang
(@ray_zhang25) reported
Plusnet Folks, Any of you have problem with hosted web site not working after Plusnet move CGI and MySQL services to new hosting partners?
-
jaz j
(@jjand00) reported
@Plusnet Look the top and bottom of this is that your service is crap you don’t advise when your testing which has resulted in me being disconnected from work meetings my dd is being cancelled I’m not paying for something that never works
-
Plusnet
(@Plusnet) reported
@jjand00 Hi Jaz, how are you? I'm sorry to hear that you're still having issues with your broadband, I know it's not ideal, not to worry, I'm here to help! I sent you a DM on the 26th of April regarding the next steps, have you received my message? -Salik- Plusnet Sheff
-
jaz j
(@jjand00) reported
@plusnet you know your internet service is rubbish when it’s taking nearly 2 hours to complete an iPhone update
-
Stuart McConachie
(@StuMcConachie) reported
@Plusnet no mobile signal today, is your service down in IV30?