Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/11/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • codemon18429317 codemonkey (@codemon18429317) reported

    @Plusnet Dear Plusnet. Can I ask why you are unable to bill me the correct amount for my BB service? Not once in the time since it's been in operation have you charged me the amount we agreed. This month's bill is over by £1.40. Close, but not right.

  • Ms_S_teach Miss S (@Ms_S_teach) reported

    @Plusnet I have a problem with my broadband but cannot DM you. How can I contact you online to report the fault?

  • laura_denning Laura Denning (@laura_denning) reported

    @Plusnet So not even the Twitter bot responds now. What is it about @Plusnet that it hates its customers and makes it customers hate it? Humans solve problems, @Plusnet creates them

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Just like to say,once again.Thank u 4 the rubbish internet again last night.Every day is the same.Had the engineer out, no prob, changed freqency on wifi hub,sat nomore than 6ft away from hub,still the same.Rubbish service!Rubish company! Stay away from minusnet! RIP OFF SERVICE!

  • moopamike anunneymouse (@moopamike) reported

    @Plusnet is there an outage in the Lowestoft area? The service went off at about 6.15 and I have no dsl light on the modem. Thanks.

  • onlytonyc Tony C (@onlytonyc) reported

    @Plusnet hi we've got no Internet at work and can't seem to access your fault reporting on your site either (using mobile broadband). Is there currently a fault with your service in the Bexleyheath area? Da6

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    @Plusnet appalling service!!!!!!!

  • Greyhounds_PZ Lily and Daisy #lilsod #lilbugger (@Greyhounds_PZ) reported

    @amandasegal @Plusnet we have @Plusnet and never a problem, well once but sorted straight away !! x

  • JACKO1986 He’s no good to me dead (@JACKO1986) reported

    @Plusnet Hi, I’m trying to ring customer services but the number is saying it’s not recognised. I have a problem with my bill. Can you help in anyway?. Thanks. Ste.

  • GeoffreyDWest Geoffrey West (@GeoffreyDWest) reported

    @BradburyMaureen @Twitter @TalkTalk Yes, I see. I bet someone who knows about computers would know if there's a way to keep your emails. I'm with AOL, and have transferred the account from Talk Talk, BT and now Plusnet. Good luck - I think a computer boffin could help somehow. . .