Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 02/24/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • waciende hereward 🇬🇧 🇳🇴 🇮🇸 🇱🇮 🇨🇭 (@waciende) reported

    @eddiecoke I had frequent line quality problems and outages when I sued BT and then with Sky. Moved to Plusnet which was good connection but terrible customer service (account set up delays & billing issues). Plusnet fee shot up after contract ended and the PO deal was too good to miss.

  • syfifty sy Fifty (@syfifty) reported

    @Plusnet Do I have to leave you because you don’t support apple watch cellular

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    @Plusnet OK; just set to Ch6. Will see what that does, but to be honest my confidence with your service is not good.

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    @DavidRoger1951 @Plusnet Happened years ago, but service was much better before that. Would change providers, but they're all as bad as each other. Can only hope they reply to my tweet and can do something from their end, as occasionally they can.

  • PersistentWorld Lewis (@PersistentWorld) reported

    My internet has been up and down for two days. Jesus Christ, @Plusnet please get your act together. I've a new router and new line. As a business customer, this is a bloody nightmare.

  • BeldomN Norman (@BeldomN) reported

    What a load of crap is #plusnet s router. Been trying for a week to connect to the internet. Get signal drop signal. Cannot connect via lan at all. Will be cancelling my contract at this rate @Plusnet

  • MikeMoreton8 Mike Moreton (@MikeMoreton8) reported

    @Plusnet @UswitchUK Constant WiFi dropouts (4 today so far). When I complained I got a list of instructions to alter router settings which I'm not competent to do. Plusnet's answer to my issue? Apparently, solve it yourself. Contract ends July which is when we part company!

  • Articulatedpea welsh valley vaper (@Articulatedpea) reported

    @Plusnet is there any problems in the CF38 2BD area has not had Internet since 12pm last night and I can't watch or do anything.

  • aclare1234 Clare Reid (@aclare1234) reported

    @Plusnet only had your Internet a matter of weeks and nothing but issues 😭 the time I get in from work, the online chat and customer services are closed. Router showing red and flashing orange and trouble shooting not resolving. Feel like I'm paying for a non existent service.

  • LizParkin3 Liz and Alf🐾 (@LizParkin3) reported

    @BeldomN @Plusnet I am with Plusnet and their customer service has been brilliant. When I was getting connection problems with my Netgear router, they sent me one of theirs, FOC and it has been fine.