Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 02/08/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • logurtion Cameron Logie (@logurtion) reported

    @Plusnet if you can’t handle multiple devices using your service from a single household, you shouldn’t charge £41.50/month #solveit

  • cavatica_copy Charlotte Gunnell (@cavatica_copy) reported

    Hey @OpenreachHelp @WeAreOpenreach, I've been waiting 1mo for an appt today (rescheduled by you from 22nd) and your engineer or support didn't call to say it was cancelled. I've been waiting in all day and still no internet. Without it I can't work or study from home. Cc @Plusnet

  • Ghaffar16290377 Ghaffar Hussain (@Ghaffar16290377) reported

    Getting a really poor service from @Plusnet, almost 2 weeks without broadband at a very difficult time of year and a series of vague and misleading promises. Just shoddy!

  • RJ9320 Rick J (@RJ9320) reported

    @Maverick177uk @ricktaylor1987 Plusnet great , avoid Sky wish I’d never moved to them from plusnet.

  • PRHat751 Peter Rawl (@PRHat751) reported

    @plusnethelp Plusnet is poo. Case opened but nothing done. No signal, no customer service.

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    Hello @Plusnet 👋 still no #broadband i want my 50quid back-paid for full installation,get left without any service!Your CS rep very unhelpful! I thought #virginmedia were bad,at least I had broadband! Full installation should include checking the line - no?! 🤔#Rubbish

  • mich167 michelle farrelly (@mich167) reported

    @OpenreachHelp plusnet have told me it is down to openreach and you will not escalate my broadband just because I'm a keyworker and there is nothing they can do

  • JohnRob77422864 John Robertson (@JohnRob77422864) reported

    @steveclark1955 @plusnethelp @Plusnet Not good at all Steve. No way to treat a customer. Change your supplier to a reliable service.

  • LockEllie The Vegan Tester Ⓥ (@LockEllie) reported

    And to cap it off my complaint has been closed without anyone making any contact with me at all. So glad I'm moving to @Plusnet ! @bt_uk I can't believe how much things have changed, the most awful 'customer service' I've had for a long time.

  • AJWombat78 AJ (@AJWombat78) reported

    To clarify, Plusnet have not let me down. Openreach have not fulfilled works, not kept appointments and not returned calls.