Plusnet

Plusnet Outage Report in Neath, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 03/01/2026 19:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHar75956227 Mike Hardy (@MikeHar75956227) reported

    @MoneySavingExp Been with Plusnet for years with no problems. The past year with a house move they have been an absolute shambles.

  • verflucht Mr A$AP Verflucht Esq. (@verflucht) reported

    have essentially got a monopoly on internet in UK, unless you're with Virgin, you are getting your internet from BT. Like if someone is like "I hate BT, now I get my internet from TalkTalk/PlusNet/EE/whatever, and the service is so much better", I always have to bite my tongue

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @rayjburnside Hi Ray, my apologies for the inconvenience this has caused. Plusnet Protect is a free value added service, however there are wide choice of alternative anti-virus programs which you can use. -Tony

  • MrDaegos Daegos (@MrDaegos) reported

    Marc Allera can **** right off! PlusNet can **** right off! If my internet shuts off one more time, im going mental!

  • XxChantoixX 💜 𝒞𝒽𝒶𝓃 💜 (@XxChantoixX) reported

    @plusnethelp @Plusnet No those instructions did not help in any way I have followed those steps too many times now and it’s still the same so you better find another fix or send someone.

  • DaveMor16686271 Dave Morrison (@DaveMor16686271) reported

    @MoneySavingExp That’s funny just seen a poll about customer service from broadband providers and guess who was last... yep you’ve guessed it Plusnet.

  • zzpixel1 zzpixel (@zzpixel1) reported

    @MrDaegos **** PlusNet all my homies hate PlusNet 🥶🤜🤛🥶

  • countyIine ? (@countyIine) reported

    @thaharamii plusnet no issues at all

  • abbie_chilton Abbie (@abbie_chilton) reported

    If I can give one piece of WFH advice, NEVER choose @Plusnet as your internet provider

  • WkdwillyUk BawSki (@WkdwillyUk) reported

    @Plusnet Pisspoor service. Connection drops on all devices, pcs, phones, PlayStation. Pathetic.