Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 02/25/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @evilcrumpet Is the current problem solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞

  • Hoopster_1888 Hoopster (@Hoopster_1888) reported

    @Plusnet any way of checking if my topcashback has tracked? Ordered mobile sim Thursday, SIM arrived today, cashback not showing. If you can't I will cancel the order and re-try. Hope someone can check to save me doing this.

  • meta127 Name Not-Important (@meta127) reported

    @Plusnet I'll answer my own question. Friends on EE tell me that they were notified in advance that there was going to be a planned outage today. Pity that @Plusnet couldn't extend the same courtesy to their customers.

  • Trawling4News Nippy Burnaz (@Trawling4News) reported

    @Plusnet zero internet all day and no response from customer services. I can do literally nothing.

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I do not get why a company that offers a service does not notify new bill ready to view. Instead straight onto restricted services & you have not paid your bill something thing I have never failed to do. 🤯

  • frompjm Paul Moore (@frompjm) reported

    @plusnet Hi, I have my Plusnet Hub Two successfully connected using a double socket (without the supplied filter). I want to move the router to another room that has a single socket. But when I use the supplied filter the modem doesn't connect. No phones are connected. Help?

  • kieran_lucas Kieran Lucas (@kieran_lucas) reported

    @Plusnet my Internet speed is constantly worse tham half the below speed I pay for. Can your customer services please contact me as other options you provide don't respond to me. I'm fed up of not getting what I pay for. Thanks

  • Tonylockkeeper Anthony Walker (@Tonylockkeeper) reported

    @Plusnet what do we have to do to get away from the worst mobile sim company in the world

  • Plusnet Plusnet (@Plusnet) reported

    @Tigercatgirl Are you still having any problems with your connection? Regards, Emily Plusnet Leeds 🌞

  • lonefox98 Owen Vincent (@lonefox98) reported

    Living on my own no support, need help how do I go from plusnet to @bt_uk !!