Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Neath, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Bridgend |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Robinson
(@jenningshtg) reported
@Plusnet Hi there, it's apparent that the factors in this case are down to @VodafoneUK having better organisational skills... Or possibly clout with Openreach... Which is ironic considering who owns who in the telecoms market. Yes we're online now, although speeds are still inconsistent.
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shonakydd
(@shonakydd) reported
@Plusnet I'm afraid we are experiencing terrible customer support from @Plusnet at the moment, anyone else in the same place? Our internet went down a week ago now and we run our business from the house and have been losing clients and money daily as @Plusnet have not fixed it.
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CHW
(@chrisw333) reported
..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice
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Plusnet
(@Plusnet) reported
@catsargent Hi there Catherine, I'm really sorry that the SIM hadn't reached you before the number switched over to us. Could you send us a DM with your mobile number please if that's still an issue? Apologies for the delayed response by the way. - Adam - Plusnet Sheffield
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Tomma235
(@tomma235) reported
So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad
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Phil Fish
(@PhilFish17) reported
@WaltChesney @Plusnet !! Those Fekkers never answer!
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Plusnet
(@Plusnet) reported
@sovietlife Hi there, sorry to see it took a while for the SIM to get delivered. Please feel free to send us a DM with your full name and your mobile number if that's still an issue. Apologies for the delayed response too by the way. - Adam - Plusnet Sheffield.
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Caroline Wynne
(@CarolineWynne13) reported
@Plusnet Hi sim finally arrived on Tuesday. Any chance we can move the payment date as I was with yourselves 4.5 days before I could actually use the service I’d paid for. Thanks
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Bernard Carthy
(@CarthyBernard) reported
Hi @Plusnet I've still not received my router and my contract starts tomorrow. I understand there have been postal strikes but when I've tried calling you this evening, despite you still being open, you've said it's too late to call. Pretty poor service tbh.
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ChomBot
(@ChomBot26) reported
So I have some complaints to make about @Plusnet and @WeAreOpenreach bad customer experience and service About a month ago, There was a scheduled work for unblocking a blockage. Should be simple right? it was not. (1) Continue Down the replies