Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 02/18/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ejselley Ed Selley (@ejselley) reported

    I wonder if there’s a correlation between being a @plusnet subscriber and a turntable user? It does at least give me something to listen to when my router starts the day by nixing its own 5GHz network and only allowing my phone to connect to it.

  • robferrer Rob Ferrer (@robferrer) reported

    Just signed up with @Plusnet @plusnethelp for our new house, but had to debug their signup form: My password was too long, but the JS validation passed and the only way I knew what the problem was was by inspecting the json response from the final submission.

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported

    @ClaireLockett @Cazy_L @Plusnet Yes! PlusNet began going downhill when BT bought them and gradually changed stuff that had seemingly worked perfectly, to the **** systems they use 🙄

  • iannone_ian Ian (@iannone_ian) reported

    Hey @Plusnet Do you ever respond to the Help Assistant on accounts? Online chat unavailable and I’m not waiting an hour on hold again! 🕰 😴

  • bobdylandreamx bobdylandreamx (@bobdylandreamx) reported

    @Plusnet (cont) Why have I received confirmation of a grace period that was not applied? Why have both advisors i have spoke to about this said that they'll lift restrictions and then havent? Why am i paying for this shan service?

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported

    @Cazy_L @Plusnet If their service is crap, then no matter what it says in their terms and conditions or contract; cancel. 👍🏻

  • codemon18429317 codemonkey (@codemon18429317) reported

    @Plusnet Just had a really poor customer support experience from you Plusnet. Disappointed with this, as you take pride in providing first class support.

  • AndyPeace316 Andy Peace (@AndyPeace316) reported

    @Plusnet @plusnethelp ...2/2 I have 3 boys trying to do schoolwork and I feel your customer service have only fobbed me off. I need a solution asap to save my sanity and stop me from switching suppliers. The ball's in your court.

  • Daley_Kong Daley Kong 64 🌠 (@Daley_Kong) reported

    Shout out to plusnet for keeping me on hold for 20+ mins so far cause I want to cancel my braodband. "Too busy" or hoping I give up? Cute. :P

  • BRENZO12345 Stephen Brennan (@BRENZO12345) reported

    @plusnethelp unbelievably bad service from plusnet, cancelled sim card the day after I lost my phone Feb 20, they continued to charge me, cancelled again in may after paying another 3 months, cancelled the direct debit then received a debt letter, plusnet again mo help so I tbc