Plusnet

Plusnet Outage Report in Neath, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/08/2026 21:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @plusnethelp lots of discussions going on in the Plusnet Community Forum about Plusnet Safeguard not working. Worried about safeguarding and child safety is an understatement. You don't need to DM me, just publish here for worried parents when this will be resolved.

  • jonathantranter Jonathan Tranter (@jonathantranter) reported

    @RustWrangler Plusnet started as an enthusiast service I guess, BT bought it and marketed it as a bargain one, but it’s still kept its historic features. Even if the website looks 20 years old too!

  • Jonathan_Worth Jonathan Worth (@Jonathan_Worth) reported

    @DerekThomasUK can you please help? We have been without a phone line since January. @OpenreachHelp have failed to turn up on EIGHT consecutive occasions and @Plusnet refuse to supply deadlock letter so we can go to ombudsman.

  • SuseRichards Susanna R (@SuseRichards) reported

    If @Plusnet would be kind enough to stop messing about making up ridiculous internet games so I can 'win' something and concentrate on the actual technical stuff of running a broadband service that would be great.

  • Autisticosaurus James | #StayAtHome Is Optional;Please Be Sensible (@Autisticosaurus) reported

    @bloodylyons @Plusnet Think we’ve just paid the ‘🖕 fee’ - which is good as got some reason it’s decided at 3am to cut out

  • AndymanIndyScot Andyman🏴󠁧󠁢󠁳󠁣󠁴󠁿#AlbaParty#SuperMajority (@AndymanIndyScot) reported

    @Plusnet What a useless company Plusnet is. Can't guarantee a WiFi connection with their router yet want to charge you for leaving a service they are not providing. Go with any company...just not Plusnet. Absolute rip-off company. Beware!

  • AndymanIndyScot Andyman🏴󠁧󠁢󠁳󠁣󠁴󠁿#AlbaParty#SuperMajority (@AndymanIndyScot) reported

    @Plusnet Just make sure you let everyone on social media know how bad Plusnet really is... you'll be doing the broadband community a service. I have told all my twitter & Facebook contacts just how abysmal the "service" actually is.

  • Keynko Keynko (@Keynko) reported

    @Plusnet given that you have no email address for your customer service, I am unable to write to you to cancel my contract. So you'll have to be told like this! I quit, your service sucks & I'm cancelling my contract as of today!

  • scullypaul Paul Scully (@scullypaul) reported

    Switched broadband through @quidco compare over a week ago, tracked to Plusnet, made the purchase, hasn’t tracked on Quidco. WTF? Where is my tracked cashback @quidco? Unable to investigate claims on themselves it states. Sorry @Plusnet I may have to cancel

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported

    @jules4023 @Plusnet @TalkTalk I’ve had talk talk before and they were fine, plusnet has honestly been the worst I’ve ever had. They won’t even help sort it out either. Will never go with them again! 🙈