Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 12/05/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • krimisukrainian Dave 🇺🇦 brexit clusterfucк #FBPE #FBPA 3.5% (@krimisukrainian) reported

    @Plusnet That's a pity. One reason I transferred to plusnet was because I like the email/webmail service.

  • AndyGWolf359 Andy G (@AndyGWolf359) reported

    @LordWilsonVILLA @Plusnet We pay through the nose and get relatively **** in the name of internet speeds, whichever company you go for. Other parts of the world get ultra fast speeds, we get ultra fast wallet draining, and they call or progress.

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    @bigkevilla82 @Plusnet and the worst... I lost a crown that I stood severe root drilling pain for forty minutes about 20 years ago I tried to super-glue it back in but it only lasts a days

  • zeetha Powered by Tea (@zeetha) reported

    Hi @Plusnet think my mums router is broken - how do I go about ordering a new one and what would be the cost? Thanks!

  • MeadsDanny JazBur (@MeadsDanny) reported

    @stevefraser60 @Plusnet I’m having exactly the same problem, no email for two days and their website won’t load. I’ve sent a PM but got nothing back yet. Hope it gets sorted soon.

  • 1066shrimprail SHRIMP - Hastings (@1066shrimprail) reported

    @Plusnet Do have any mail server issues in the Hastings area?

  • gailmarie1958 Gail older bolder and a tad wiser 🥰🥰 (@gailmarie1958) reported

    @SkyHelpTeam broadband outage now in my area both Sky & @Plusnet down Sky have told my D-in-laws father it could be up to 2 days yet nothing anywhere about it what's going on? We are in the SK14 area what's going on

  • yoginisyoga Yoginis Yoga Training Ltd (@yoginisyoga) reported

    @Plusnet omg trying to get my mobile data to work abroad in the app absolutely crxp can't reset password, definitely changing networks when I get back, couldn't possibly do my job on this network. Thank god I paid for WiFi

  • iamlaurafallon Laura (@iamlaurafallon) reported

    Hi @Plusnet 👋 you’ve sent me a customer survey to complete as I recently cancelled - but the link to the survey doesn’t work 🙃

  • zeetha Powered by Tea (@zeetha) reported

    Anyone in the Ringwood/New Forest area use @Plusnet and if so are you having internet connectivity issues? My elderly mother is issues where her internet doesn't work some days and @plusnethelp insist nothing wrong so not sure what is going on! Thanks :)