Plusnet

Plusnet Outage Report in Neath, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 11/19/2025 16:30

November 19: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RaymondHurst20 Raymond Hurst (@RaymondHurst20) reported

    @Plusnet Still no resolution to my speed problem, you promised in your deal a certain speed and have never reached it !!

  • Rawk002 La Kernow 🌱 3.5% BLM Anti-oppression &speciesism (@Rawk002) reported

    @Plusnet Actually having a laugh that you only have customer service until 8pm. So peed off, you’ve just turned our broadband off 23 days early, both of us work from home & I work until late evening! So not happy 😡😡😡

  • hmallettuk Hywel Mallett (@hmallettuk) reported

    The Plusnet service was 3.5 Mbps when we moved to the house 3 years ago, but it disconnected when it rained. So Openreach replaced lots of line but it still disconnects and speeds are slower, not faster.

  • hmallettuk Hywel Mallett (@hmallettuk) reported

    @Plusnet With respect, don’t bother trying to fix it via a Twitter conversation. I have a ticket open, and we’ll go through the same tedious rigmarole as every other time, and at the end you might reset a profile and we get back to “normal”, then some time later it’ll revert to 0.5 Mbps.

  • JuliaJudd62 Julia Judd (@JuliaJudd62) reported

    @Plusnet Still not working. I am not there but have logged into my account. The person who is there has texted: No still not working. Lights up green, then flashing green, then goes blue, then flashes orange and then the broadband light starts flashing red.

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet I’ve sent you a message - the issue is with total dropouts of Internet regardless of where the router or I am.

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet been having a lot of connection issues since Friday. Voice/video calls drop out, ping skyrockets and upload speed drops to zero for an hour or two at a time.

  • DonovanTim Tim Donovan #FBPE 🔶💙 (@DonovanTim) reported

    @UB5simon @Kezza101064 Plusnet crap too.

  • bernio74 Bernio74 (@bernio74) reported

    @Plusnet changed to plusnet as better deal but useless as EE signal in Carnoustie is terrible. Waste of time, back to Vodaphone.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...