Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 11/28/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianParkin1980 Brian Parkin (@BrianParkin1980) reported

    @search_n_annoy @kendallrowanx Openreach is the one that owns/looks after the infrastructure BT is a provider on there network much like sky, talk talk, plusnet etc. BT has zero monopoly over anyone anymore.

  • Plusnet Plusnet (@Plusnet) reported

    @OlympusAchilles Sorry to hear that this is the case. As mentioned by my colleague, if you send us your account username over on a direct message we can have a look into the connection problem. Regards, Emily Plusnet Leeds 🌞

  • suzanne_000 Sorriso (@suzanne_000) reported

    @Plusnet I have received an email from you regarding my awaited refund It says to click on the link to complete my details. Neither my username or email address is recognised there is a time limit to completing form please help

  • gorbalsboy67 Hugh67 (@gorbalsboy67) reported

    @Plusnet my router has went orange with red b can you help

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet Whatever we throw at you? I'd like to throw my laptop! For the past three days we've had virtually no internet. Can you explain how you keep on taking our money but provide no service? This counts as fraud, in my book.

  • Christy24576284 Christy Anderson (@Christy24576284) reported

    @Plusnet Very disappointed. I’m being charged £32.88 for a broadband package I didn’t ask for! I called to inform you I will be cancelling my contract two weeks ago due to extremely poor service and now you’re going to charge me double what I used to pay?! Outrageous.

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet I've dutifully replied to an email about dates for fixing my fault - with no result. I am now minimally connected, but it's so slow as to be virtually useless. I hope I can claim substantial refunds for the many lost days in the past two years and more. Attention would be good.

  • OlympusAchilles Achilles (@OlympusAchilles) reported

    @Plusnet It’s pointless. The amount of times we’ve called and sent messages and it never helps.

  • AdamPro_Actor Adam Probets💙🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AdamPro_Actor) reported

    @Plusnet It’s just not good enough - I use this line for business and for you to do something so stupid (that can’t be resolved), I find it hard to believe. How do companies like yourself become so successful when all you do is cause your customers stress and inconvenience?

  • Veronic35709033 Veronica (@Veronic35709033) reported

    @plusnethelp we use this company for work emails which we lost on Tuesday lunchtime. Now 48 hrs in with numerous tickets & not one person at plusnet able to advise on this problem . Be warned!