Plusnet Outage Report in Neath, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Plusnet
Plusnet is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🌈💖🎃☮️🧘🏻♀️✌🏻🇿🇦🇪🇺
(@theafrikagirl) reported
@Plusnet I recently left plusnet, my service has stopped, I’d just like to know when my last payment will be and how to send back the hardware
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Chris Booth
(@Boothyblade) reported
@Plusnet broadband up and down like a yo-yo?
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Marky Mark
(@MarkyMark16700) reported
@Plusnet how do I cancel my Plusnet BB and phone account? Can you just supply a direct links to the cancel my account page please? I’ve logged in and tried but it just goes round in circles and I’m not wasting time on the phone.
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david eckley
(@galalaxyquest) reported
@Plusnet Unable to access ticket despite trying many times. Voicemail does not work .Please reply by PM to resolve my complaint
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Matt Bruce
(@mattytun78) reported
@Plusnet have just switched the Plusnet Broadband and the coverage in my house is poor, so you offer a booster?
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david eckley
(@galalaxyquest) reported
@Plusnet Plusnet Rachel [Sheffied] Unable to access ticket. My voicemail does not work. Please message me by PM to resolve my complaint as to why you took almost 3 weeks to reply to my PM complaint
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Anne Hamill 💙💙💙
(@Annecambs) reported
@Plusnet you've emailed me about changes to my email service #Plusnet website says 'We’re pleased to confirm that the new supplier is Greenby, and they’ll provide you with your Email, domain and webspace service.' BUT you only supply me with broadband & landline. What's going on?
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david eckley
(@galalaxyquest) reported
@Plusnet Plusnet COMPLAINT that it took you almost weeks to reply to my PM complaint. Please issue a ticket and resolve my complaint
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Berry
(@BerryandEmmett) reported
@Plusnet Hi, how do I view the update? The link doesn't work and I can't find anything when I log onto the member centre.
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karen howlett
(@ayley26) reported
@SkyHelpTeam how can I find out if your fibre is available in my street. I m due for renewal with @Plusnet and the customer service is non existent. I have my TV package with you.