Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 12/02/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueLilywhite BG (@BlueLilywhite) reported

    @Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, I sent you a DM back in September and replied with my username but just realised I didn’t receive any further response. Are you able to reply in the DM and help? Thank you.

  • BlueLilywhite BG (@BlueLilywhite) reported

    @Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, I sent you a DM back in September and replied with my username but just realised I didn’t receive any further response. Are you able to reply in the DM and help? Thank you.

  • BlueLilywhite BG (@BlueLilywhite) reported

    @Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, I sent you a DM back in September and replied with my username but just realised I didn’t receive any further response. Are you able to reply in the DM and help? Thank you.

  • BlueLilywhite BG (@BlueLilywhite) reported

    @Plusnet My Virgin deal has ended & I’m looking at switching to Plusnet or Vodafone on 300 Mbps FTTP deals. Also need one external phone line moved ~6m & a redundant line removed. Openreach quoted ~£126. Can Plusnet include this work as part of a new-customer install in Lisburn?

  • miss_belle Gem (@miss_belle) reported

    @Plusnet Hi, Part of my hub has broken. How can I get a replacement? Thank you.

  • miss_belle Gem (@miss_belle) reported

    @Plusnet Hi, Part of my hub has broken. How can I get a replacement? Thank you.

  • skink74 Martin (@skink74) reported

    @Plusnet your advisor was helpful, but as expected unable to actually help. Greenby support (or the Enix ltd parent) does not seem to exist, no contact details, just an AI bot that can't actually do anything.