Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/09/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • annasteinitz Anna Steinitz (@annasteinitz) reported

    @MarcAllera @plusnethelp please PLEASE refund me the £220.63 that you took incorrectly from me on 21st December. I have lost count of how many phone calls I've made to Plusnet and your site is down.

  • stuartcard Cardigan (@stuartcard) reported

    @kcleevely @plusnethelp Kate I have this same problem too. At least five times a day the line goes down and it is only trying to support me. We have two lines that we work from and it only impacts the Plusnet one. It is so frustrating.

  • ShaunDavies8 Life is a dream and I am living it! (@ShaunDavies8) reported

    @Plusnet @plusnethelp DM’d Plusnethelp 4hrs ago. No help so far!

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    Warning: This is a rant... @Plusnet service is not as good as the advert. 1. place order to switch telephone of vulnerable adult from @PostOffice 2. speak to sales advisor who assures the line will be down for an hour at most on the day of switchover 3. #Plusnet take order 👇

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @MartinSLewis please can anyone help me with my rights to compensation? Plusnet have kept me completely offline for over 2 weeks and still no fix to my broadband. Please help me!!

  • TristanJago Tristan Jago (@TristanJago) reported

    I'm sure I made a great first impression at my interview, this morning, as I failed entirely to join the video chat... because my @Plusnet broadband is incredibly slow and regularly dropping out altogether. @plusnethelp isn't even responding. How is this acceptable? 😤

  • GemPicken Gemma Picken (@GemPicken) reported

    @Plusnet is the worst internet provider 😡

  • S_Reed Stephen Reed (@S_Reed) reported

    very disappointed in their customer service. Since the visit there has been no fault with the same equipment. Suggestions for more caring suppliers than @plusnet ?

  • lora_morle Lora Morle (@lora_morle) reported

    @Plusnet So you 'sorted' my issue...I actually still have the cheque you sent for my 'inconvenience' (your poor customer service). Please explain to me why I am now being questioned by 'arvato' about an outstanding debt?

  • CarriePurdom 🌱Carrie Purdom🏍🏉👩‍🔬🦠🧙‍♀️🥋🦔🦊 (@CarriePurdom) reported

    @ibikehorsham PlusNet because we needed a fixed IP address. None of the other providers could guarantee us a fixed IP address, and this caused issues for accessing his work thingy wotsit doo-dah.