Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 02/15/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StegTheDinosaur Steg T Dinosaur 🇺🇦 (@StegTheDinosaur) reported

    @Plusnet hey guys, having issues with mobile signal in TN12 area. Any issues?

  • JulianArthurs71 Julian Arthurs (@JulianArthurs71) reported

    @Plusnet if your going to charge me double what you charge everyone else do you think you could provide an internet service?

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    Seeing as @plusnet are incompetent. Anybody else have providers that they’d recommend? I’m damned if I’m going to spend £50 a month on this **** any longer

  • Rainbeaubelle Rainbeaubelle (@Rainbeaubelle) reported

    @Moonface1975 @Plusnet That's terrible, I hope it gets sorted soon!

  • barryrr2012 Barry Richards (@barryrr2012) reported

    @Plusnet wow! Went on to uswitch yesterday to switch from sky... no problemo and take 24.99... then message says it's been delayed call this number or go to the help CAN'T GET AN ANSWER FROM ANYWHERE. RUBBISH

  • g9nesis1 g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    There can be few things more annoying than when your cellular phone signal drops out - but @Plusnet don't think so. My signal has been gone all week - Plusnet will still want paying. Well, I just blew them out of all my phones and they can now *******. I've 'done myself proud'

  • AlanaAshby12 Alana Ashby (@AlanaAshby12) reported

    @Plusnet please can you assist with my bill? I have called but the lines are so busy. I am due a refund or credit for a drop in service but nothing has been done.

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @hannahsquill @Plusnet I think the problem is that, like your London trip, you will be using more data than usual, and it is better to have systems that avoid using data at all (e.g. pre-recorded music).

  • LeanneBennett Leanne (@LeanneBennett) reported

    And @Plusnet is planning to charge me hundreds of pounds for breaking a TERRIBLE contract with awful service, NOW they take the cake by asking me to send back the router. Do you people have NO GOOD CUSTOMER SERVICE POLICIES AT ALL?? Wow. Just wow. Is @Ofcom listening?

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @Plusnet Oh, thanks. After tweeting, I realized that the problem might be a thunderbird update, and I resolved the problem. But it would be helpful to have a place to check that there are no issues.