Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/16/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMcLongStroke Ben Armstrong (@MrMcLongStroke) reported

    @Plusnet why am I paying for your service when 9/10 I don't have the internet which I pay for. Having to use mobile data at home all the time is a joke... Can't wait for the contract to finish so I can get a provider that does provide internet #plusnetisascam

  • RobNoLastName Rob (@RobNoLastName) reported

    Been with @EE for 22 years, wow. Moved to @Plusnet today which is EE underneath in any regard. Contract dropped from to £8 from £24. I’ll never understand how they can do it for that price using EE’s network but EE themselves can’t do it. It’ll make sense to someone I’m sure.

  • susierabin susie rabin (@susierabin) reported

    @Plusnet Hi @Plusnet - please stop trying to deny responsibility. Your own customer services staff confirmed that you have illegally #slammed the account & terminated their service - which John Lewis broadband confirm. A complaint is on its way to you.

  • Decwallace1991 EVIL SCOTSMIN (@Decwallace1991) reported

    @joefw02 @plusnethelp @DayZ Just switched to Plusnet and having same issue, did you fix it or have to move to a different ISP?

  • lame_username leonie (@lame_username) reported

    @Plusnet hi, any idea when the issues in SW6 will be resolved? We were told by noon but still no internet connection. I’m a tenant so no account info.

  • Fiddler1970 Mark Findlay (@Fiddler1970) reported

    @itvMLshow i left plusnet in October 2021, they owe me £200. I keep contacting them, they promise me a cheque, it never arrives. What do you advise. Must havexrung them over 10 times, have email confirming money owed.

  • brexitforexit Thetruthmonkey (@brexitforexit) reported

    @VAS6323 Never had a problem with plusnet or Sky

  • pcnotchtree Patrick C Notchtree (@pcnotchtree) reported

    @Plusnet The application concerned isn't in the drop list and I tried to add it but there I got stuck. Maybe the issue is nothing to do with the port.

  • Plusnet Plusnet (@Plusnet) reported

    @dijay1 I'm very sorry for the poor experience with your speed. Please let us know whether the new router improves things. Once this issue is resolved we can look into a gesture of goodwill for the inconvenience. Regards, Emily Plusnet Leeds 🌞

  • Marc_Also Marc. (@Marc_Also) reported

    @RobNoLastName @EE @Plusnet Mobile prices have fallen through the floor, and you were stuck on 22 years of sitting on their laurels when you kept paying My neighbour pays 60 a month for basic broadband for the same reason. Had it for 15 years and never rang in And if you're SIM free its even cheaper.