Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Leigh
(@BHSnapper) reported
@maddoodleK8 @jeremyiwhite @whippletom VM did that for me. I said I NEVER watch their TV so I was leaving. I said as a pensioner I couldn’t afford them any more and was moving to Plusnet. Funny they cut my BB only price and it’s not only cheaper but better! So VM 👍
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Simon Albury
(@simonbg12) reported
1pMobile says it will send a new SIM. No reason to believe it will work differently. Never had problems with @Plusnet mobile or @asda_mobile
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priscilla
(@cinemazietgeist) reported
@Plusnet my phone service has been suspended due to billing problem. Pls contact me asap.
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Andrea Wood
(@peruna58) reported
@Plusnet our speed has dropped from 12mb down to 2 mb over the course of a month. You have checked our home and then found a fault in the network, but this has not been resolved! You say this is acceptable but surely you can’t just decrease our speed!
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Andrew Ellson
(@andrewellson) reported
@whippletom You are lucky, last time I tried to negotiate with them after they more than doubled my bill, they refused to negotiate. I had to leave but thankfully went to Plusnet which was a third of the price and (so far) are more reliable service.
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hanna
(@hannna_14) reported
@Plusnet Hi, maybe I do need some help after all. A ticket was opened and I reply but nothing has happened
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Clive parnell
(@Parney) reported
@QuietstormJay @Plusnet interesting i've joined @Plusnet and have the same problem, also been waiting on phone for nearly 1 hour to talk to a human. What was the problem with the orange light?
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Gary Vince
(@garyvince1981) reported
@Plusnet My internet speed in the Swanley area is very slow this morning any reason for this?
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Robyn Beaty
(@beaty_robyn) reported
@Plusnet I have been on hold for an hour this morning!! This service is terrible. I have just signed for a new contract for my new house but I will be cancelling as soon as someone picks up this call.
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Gemini,Guy 1 #GeneralElectionNow#
(@6123Madman) reported
@StephenPMurtagh @Plusnet 02 is the worse took me a week to cancel