Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 12/05/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard_Parker Richard Parker ❤️🤍🖤⚔️ 🧡💙🤍🏒  (@Richard_Parker) reported

    @sam_26 @Plusnet Yeah I’ve been with them before and can’t remember any issues before. Think my connection dropped once and was straight through. Just a bit annoying today having had to wait an hour almost to get through.

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet Hi Mike. Spoke to my housing people and they said unfortunately I won’t be able to carry over a service of internet provider as it’s not supported here and I can only choose from the list they’ve given me :(

  • xpressanny CORBYN WAS RIGHT BLACK LIVES MATTER (@xpressanny) reported from Gosberton, England

    @Plusnet we like Plusnet and been with them for some time but the signal is now just too awful for words! We’ve had promises about sorting it out months ago and it’s worse now than ever! When are you going to deal with it?

  • oszkar_lovas Oszkar Lovas (@oszkar_lovas) reported

    @Plusnet Hi, I have issues with my mobile service: - FB Messenger doesn't load on 4G at all in UK - In an EU country I'm on 2G and can't make outgoing calls. I reset my phone but didn't work, CS couldn't help over the phone. Can you please help? Happy to DM w/ details. Thanks!

  • corkifephotogr1 east coast haar (@corkifephotogr1) reported

    @Richard_Parker @Plusnet Cancel order and go to another provider - customer service is awful and even had ee/bt call centre explaining they literally have no power to support resolve issues with openreach. That’s the reason they are cheap and rubbish

  • StephenEPotts Stephen Potts (@StephenEPotts) reported

    @OpenreachHelp I'm frankly fed up with the number of major broadband outages in Elsenham. Three major issues in the past six months. Please sort the street box out so that a mere sneeze next to it doesn't knock out our connection. @Plusnet @BTBroadbandOUT

  • Purple_Worship Emma Adwoa Sawyerr (@Purple_Worship) reported

    If today's shenanigans are anything to go by, #Plusnet and #EON Next offer extremely poor customer service. It irks me that I'm PAYING these clowns 🤡 to continue their circus act. #clowns

  • jempuk Michael Turnbull (@jempuk) reported

    @bt_uk is there an issue today. I know I’m with @plusnethelp @Plusnet but their not answering. Seems that my connection was up for a short period of time and then dropped. Any chance you can advise network status?

  • wayneov Wayne Vali (@wayneov) reported

    Hi @Plusnet I'm having a problem accessing the @LKQEuroCarParts website. I've tried this from a different network and it loads fine, however, when trying while on Plusnet I get a routing issue. Checked with another Plusnet user and they have the same problem, are you aware?

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet Are you able to tell me the charges for cancelling my contract please? I’ll keep an eye on my account until into the new year in case it changes but they seem certain I can’t bring my service across :(