Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/10/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @MrThomasDean Hi Thomas. I'm sorry to hear that you are unhappy with your Plusnet mobile service. Is there anything that I can help with from here? Regards, Emily Plusnet Leeds 🌞

  • Plusnet Plusnet (@Plusnet) reported

    @macronencer No worries Mike, sorry that option wasn't clearly labelled. Can you let me know if that's managed to solve that problem for you and if it hasn't I'll look further into this for you. -Tony Plusnet Sheffield

  • xkatie_morganx katie Morgan (@xkatie_morganx) reported

    @Plusnet I’ve done what I was advised to do but still not working 😡

  • Hatebreed29 Adam wakenshaw (@Hatebreed29) reported

    No internet for 6 days! Insult to injury I was on the phone to your call centre for 25 mins……..asked to speak to a manager.. they put me through to another call handler who cut me off WTF!! #talktalk your company sucks! I’ve moved to #plusnet

  • RedJolt Derelict Geodesic Dome, MA☭ (@RedJolt) reported

    @ice_crystal Good work! And well done on not resorting to demanding tech support send an engineer to plug it in for you like someone rang me to demand when I used to work for plusnet!

  • Afton818 Afton8 (@Afton818) reported

    @MsEmmaChaplin @Plusnet Zen Internet. No price-hikes ever - unless you change to a more expensive plan. First class customer service. Only had two short interruptions in five years.

  • 32bitwitch 32BitWitch ✨ (@32bitwitch) reported

    If you're wondering where my stream went, my @Plusnet router got so hot that it's started MELTING. It's not just their service that's horrible. Their products are, too 👌

  • BenjaminWajdner Benjamin Wajdner (@BenjaminWajdner) reported

    @Plusnet Hi, I would like to buy a friend some extra data as a one-off to help them out. Can you advise how I do this, please? Thanks (NB. They are a PlusNet customer, I am not)

  • Barrybs1 Barryb (@Barrybs1) reported

    @MoneySavingExp Do not use Plusnet. They've left me for over a week with no number, data, texts because they have porting issues. They've known since 12 April yet are still selling them.

  • devon2001 Chunder Puppy (@devon2001) reported

    @Plusnet Hi, how do I claim for a 2 day outage of broadband please?