Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 11/11/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisJames452 Chris James (@ChrisJames452) reported

    @Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming

  • Hydrationnn Hyy • (@Hydrationnn) reported

    @NemsterLFC @DyingLightGame I have Plusnet and get max 30mbps download lmao plusnet are just as **** as this ******* game cba

  • JasonJac2 Jason Chapman (@JasonJac2) reported

    @Plusnet business - haven't used support in ages, it looks like you are using obfuscation to reduce support. "We're always up for a chat", follow the prompts, expecting to get to a "none of the above" and raise a ticket. Nope! So why not say "we no longer offer online chats"?

  • BenKPirrie Benn (@BenKPirrie) reported

    @Plusnet been having issues with my broadband connection for a couple of weeks. Slow and low quality videos, I'm appearing very low quality through webcam which I need to use for university, pictures aren't loading at all sometimes

  • Dave23625134 Dave (@Dave23625134) reported

    @Plusnet Apparently my bill is increasing at the rate of inflation plus 3.9%. How you can you say it is increasing at this rate then add another 3,9% on? That's stupid. You mean you are putting prices up 9,9% which is absolutely ridiculous. Rethinking my ISP after 10 years.

  • metalheed Alan Isaacson (@metalheed) reported

    @Plusnet I very recently extended my broadband by another year, is there a period where I can cancel? Price increase you just emailed me is a bit much

  • claire_fabi Claire Fabi (@claire_fabi) reported

    @Plusnet Definitely the Sims for me! Though I can't get the Lunar New Year delivery because our Plusnet Internet is down 😭

  • Plusnet Plusnet (@Plusnet) reported

    @Steven95562170 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Booky_Lillz Lilz or Leila #EYMatters #TeamEarlyChildhood (@Booky_Lillz) reported

    I have 11 hours to switch internet providers I'm down to Sky or @Plusnet . I need opinions and feedback from people who have either or have had both please. @Nazmameah1

  • HeatherBo60 HeatherB (@HeatherBo60) reported

    @MeNigeStew I've been using @Plusnet for the past 3 months. Their customer service is amazing! Can't say the same for @BritishGas unfortunately.