Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Rosie ♿
(@Fenchurch4221) reported
@Plusnet switched over to fibre yesterday but new router never arrived and now we have no internet - please help!
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Andy Lawrence-Levy
(@AndyLawrence) reported
@OpenreachHelp They say they can’t reach you @Plusnet Please can you help I can’t not work for 10 days
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Pip
(@pipmadeley) reported
@StormingNormal @Plusnet I don't use a landline. Not a outage as such either as it drops, re-connects for a minute then repeats that over and over for hours.
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Pip
(@pipmadeley) reported
@MrMatRead @Plusnet Gonna give Plusnet their chance to investigate but yeah, a few people now have said moving supplier solved their similar issue.
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Kev Burt
(@Kevburt1) reported
Thanks @Plusnet ! Proving you are no better than BT! 14.4% increase for a new customer of 3 months! Early exit fee it is then. #horseshit
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David
(@Dewi_Ioan) reported
@pipmadeley @carl_akers @Plusnet I do tech support (not for this..) you sound like the kind of dream customer we love, you've already eliminated most of the possible causes ... Hopefully they can find it ..
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happy:0)
(@nhh322000) reported
@pipmadeley @Plusnet Same ours was too, but the thing I brought connects to something else, its not an ideal solution as vodafone investigate, but at least it plugs the gap so we are not without internet during 1-4am
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BigOwlDream 🌸
(@BigOwlDream7) reported
Is Plusnet down or is it just my machine???
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imkSushi
(@imkSushi) reported
@pipmadeley @Plusnet I have a very similar issue at home (we're with BT): At roughly 00:48 every night, the internet drops out for a few minutes. So it might be something beyond PlusNet (my guess is that there's something crucial somewhere that restarts in the middle of the night every night)
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Jackie Kane
(@JackieKane) reported
@Plusnet were brilliant today. What a change to be dealing with a comms company with a speedy response, a team that listened and were uber helpful. There is still good customer service out there!