Plusnet

Plusnet Outage Report in Neath, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 11/29/2025 17:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BenCohen33 BenCohen33 (@BenCohen33) reported

    @Plusnet Come on - you can do better than cut and paste responses. I was on the phone for hours with your staff three times on friday. I was told that these speeds were allowable. Allowable but p*** poor!!

  • FlappyBerk Christian (@FlappyBerk) reported

    @JohnApplebyLD @HoustonMargaret @Plusnet Openreach's customer is the ISP (Plusnet in this instance), so it's Plusnet that have to raise a request to Openreach for an engineer. It's confusing as both are owned by BT at the end of the day, but they are operated as completely separate companies for various reasons.

  • Olliecroston Ollie Croston (@Olliecroston) reported

    @Plusnet Hi Plusnet. Any reports of problems in Bristol? Had the internet drop out 7 times so far today. Any planned maintenance work going on?

  • Abii_Mae Abi (@Abii_Mae) reported

    @Plusnet I've sent a DM. My internet is once again not working. I'm sick of this.

  • ulrsor Ulrik (@ulrsor) reported

    @Plusnet Hi, I've obviously looked at what I can do myself already. How can you help me sort this once I've tried everything on there?

  • NotThatExciting That Other Guy (@NotThatExciting) reported

    @clairezxclaire ****, at one point I had to put a relay in my house, on my Plusnet static IP, in order to get messages from our system reliably into BT and EE. Shall we compare notes on BT's ****** SMTP? 🙄

  • arjaysviolinist Rob Jourdain (@arjaysviolinist) reported

    @Plusnet worst customer service ever from Lauren to my sister today. Old, failing router and she must buy a new router??? Lauren says absolutely fine if she wants to leave but there is a cancellation fee.

  • ulrsor Ulrik (@ulrsor) reported

    @Plusnet I've been having wifi issues for the last few months, with the connection dropping out for a minute a few times every day. Have tried configuring the router with no success. Can you please advise? I did not have these issues for more than a year, so it's something new

  • Big_Fat_Gaz That Man Gaz (@Big_Fat_Gaz) reported

    @Plusnet What is the issue please ? “MSO” covers a lot of things. Is it hardware, cable or what ? It shouldn’t take over a week to fix. How do I get online meanswhilst ? I’m going to bust my mobile data limit very soon.

  • MattSLunn Matthew Lunn (@MattSLunn) reported

    @Plusnet total blackout internet service in the York area today...