Plusnet Outage Report in Neath, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
@Plusnet hiya, is internet down?
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Emma Vincent
(@LondonTally666) reported
@Plusnet 30+ days with no service due to MSO, was told we could cancel with no termination charge but now you are threatening me with debt collectors. No one is responding to my emails or dms
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FreeBSDeezNuts
(@freebsdeeznuts) reported
@Nathan02944834 @bt_uk @Plusnet It's the BT wholesale network maintained by OpenReach. This isn't provider specific.
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Marc Winton
(@WintonMarc) reported
@Plusnet i made the decision to transfer my broadband service from sky to Plusnet, and we have now been without broadband for three days. I work from home, and my daughters cannot submit their homework either. Although I was promised to be contacted yesterday by 5pm,heard nothing
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E A
(@Elleayy4) reported
@Plusnet I Need a response urgently, somebody else could be using my internet right now as you’ve delivered it elsewhere ?? But nobody seems to respond or help? This is disgusting @Ofcom @Plusnet
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Dec
(@Deckers_Saan) reported
@Plusnet 7 days a week support yet when I tried to phone during business hours today your lines are closed 🤔
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TheRealMacSween
(@Dougie05957548) reported
@Plusnet I ordered your broadband. You took my money a week ago. Now you’ve emailed me to say you don’t supply my postcode. On hold for ages. And, I’ve heard Wham 4 times. Just another reminder of why Yorkshire is crap.
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Heidi Barnard
(@SustainableHLB) reported
@Plusnet we seem to be experiencing an outage in the BD22 area, what’s going on?
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Nivsey
(@Timmynivs) reported
@mbga_uk I use PlusNet. They're probably no better or worse than any other, but their call centre and support is excellent, especially on their mobile phone side. I'll be sticking with them.
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tasha woods
(@tashawo16229873) reported
@Plusnet over 24 hours and still have no service! WHAT IS HAPPENING AND WHEN WILL THIS GET SORTED!? I need to be able to receive and make calls ….🤬