Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 12/06/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • samgill25418uk Samantha Gill-Howard (@samgill25418uk) reported

    @Plusnet why is one of your advisor currently shouting at my 60 year old Dad and telling him this is the customer service he should expect from a budget internet provider?

  • TiminEnfield64 Toto (@TiminEnfield64) reported

    Hi plusnet, No Internet since 11 am in En36sp. Just the flashing red light. Is there an issue?

  • HeroVoltsy ⚡Voltsy⚡ (@HeroVoltsy) reported

    @tyrone_neale At my mums we had problems with sky, bt, talktalk, plusnet xD i think talktalk or plusnet are part of bt now or something but i remember complaining so much haha

  • sixtyde sixtyde (@sixtyde) reported

    @OpenreachHelp Hi Gareth Plusnet raised it few times with you but none of your engineers ever came to my house to fix the landline. I had 4 openreach appointments but no one ever showed up. so what shall I do?

  • MelScrivin Mel Scrivin (@MelScrivin) reported

    Help @Plusnet! Our router seems to be dying (Internet available but mobiles can't connect outside the room and all other devices are unstable despite Troubleshooter saying there's no issue) Moving house soon so starting new contact. Can we have a new router please? @plusnethelp

  • Owlstalk OWLSTALK.CO.UK ⚽️ (@Owlstalk) reported

    @owl4life1867 I'm on Plusnet - they're fantastic I live in an old building and they're the only company that got me decent internet speeds where others failed Customer service good too

  • brianwinteruk Brian Winter (@brianwinteruk) reported

    @Plusnet My phone is not working right. Only getting intermittent dial tone, as if there are messages to listen to on 1571 but there are none

  • ngow Neil Gow (@ngow) reported

    @Plusnet, rang your customer services on Sat 5th June at 14:57 to cancel my plusnet mobile sim 447536172249, I requested a email confirmation none has been received. Can you please confrim?

  • Frammo59 Simon Frampton (@Frammo59) reported

    @Plusnet I would like to cancel my BT Sport App please

  • ChallinorTSC Challinor Designs (@ChallinorTSC) reported

    @Plusnet Hi, I need help with cancelling my BT subscription. Can't seem to do it online.