Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@ARCHANGELTY Hi there, I'm sorry to hear your broadband is still not working. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield
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Julie McKinnell
(@juliejuliemck) reported
@Plusnet shocking service yet again!!!!!
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Labour Matters
(@labourmatters) reported
@robldavidson @virginmedia Never had a problem with plusnet. Fast and reasonably priced IMHO. You should be able to switch with minimal downtime
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Superduper
(@Superdu87850154) reported
@Plusnet when are you going to sort out my contract. I should be on unlimited landline calls. Worse service ever just look at my acc. to understand my frustration
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Lee ♿️
(@mrleeleencfc) reported
Hey @Plusnet @plusnethelp. My contract with you ends next month. I am more than happy to renew because I love the service you offer but think I could find a cheaper deal if I signed up with someone new. Is there any decent deals you can offer me to renew? Thanks in advance!
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Ian Head
(@heafod) reported
@Plusnet I have resolved the issue for now. The trouble is the billing mistakes happen every 2 months as Plusnet try to put their price increase through again. Then it takes an hour on the phone to sort it out - again. Plusnet is as useless and tiring to deal with as BT their parent.
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Robin Wright
(@Tobertigh) reported
Well yet again waited in all morning for our plusnet service to be connected from 8am to 1pm. This the second time they have not turned up. After assurances this time they will be there on time. So it is evident BT Outreach or BT Plusnet are totally incompetent.
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Moira M
(@reiver_rover) reported
@Love_Austria007 @Plusnet It's absolutely shocking, Liz, we just want closure on this however the situation keeps getting worse and their customer care level is non existent...they couldn't care less about the amount of inconvenience, stress and distress we've experienced over the past month😠
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Plusnet
(@Plusnet) reported
@__hannsxo Not a problem, If you have any further queries you can reach back out to us or get in touch with our Customer Support Team on 0800 432 0200. - Curtis, Plusnet Sheffield
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Nathan (Freddy) Fredericks
(@freddy_219) reported
@Plusnet please can you take a look at the tweet above and provide some assistance with the issue. You’re customer service is unrivalled but unfortunately @OpenreachHelp seem to be letting the side down with their inability to carry out essential repairs or keep appointments.