Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 03/11/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ceepeejay69 Paul Jones (@ceepeejay69) reported

    Calls to Plusnet support are being routed to EE tech support

  • JulieGrigg1 Julie Grigg (@JulieGrigg1) reported

    @Plusnet come on what’s with the appalling service late night?? This is not what we pay for

  • Amir_Din213 عامر (@Amir_Din213) reported

    @Plusnet internet has been on and off for nearly two weeks. Engineer came and said it's probably a DNS outage. When will it be fixed ???? I'm based in Ealing, west london. Please fix.

  • dresdeb Beccy Dresden (@dresdeb) reported

    Anyone else in Milton Keynes having problems with @Plusnet broadband tonight? Router has done the flashing orange thing several times this evening, then switched back to blue again of its own accord a few minutes later. Pretty annoying!

  • Plusnet Plusnet (@Plusnet) reported

    @4circles I'll get you a replacement SIM sent out and it should arrive within 1-3 working days. Please let me know if you continue to have any problems once you have the new SIM. Regards, Emily Plusnet Leeds 🌞

  • heafod Ian Head (@heafod) reported

    Gosh. #Plusnet hit new low. I just called and asked why my mobile contract was going up when new customers get a better deal. Daniel put the phone down. Illegal surely.

  • PaulaHo47919049 Paula Hodges (@PaulaHo47919049) reported

    @Plusnet Hi, Is there a problem with phone lines in the King's Lynn, Norfolk area? I have had no telephone for 24 hours.

  • Shicky4 Nicholas Shaw (@Shicky4) reported

    @Plusnet any issues with mobile network? I've had none for over 24hrs

  • tegsgriffin TegsMarlene🥀 (@tegsgriffin) reported

    @Plusnet & @SkyHelpTeam your internet/services have been down all morning and day so far. Is it due to the weather? When’s it gonna be fixed?

  • MorganLilyGray1 Morgan Gray (@MorganLilyGray1) reported

    @dresdeb @Plusnet Yep! It’s typical, happens when no one can help. It’s really annoying too cause I was waiting for a phone call 🥲