Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Gareth Davies 
    (@gjdavies70) reported 
    
        from
            City and County of Swansea, Wales
    
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊 
    (@_katyjames) reported 
    
        from
            Swansea, Wales
    
plusnet is honestly THE worst wifi in the world
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Andrew Reed 
    (@reedo456) reported 
    
        from
            Bishopston, Wales
    
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Sara-Jane 
    (@identiti32) reported 
    
        from
            Price Town, Wales
    
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Andrew Pettey 
    (@a1pettey) reported 
    
        from
            Pyle, Wales
    
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jayne Davies 
    (@Sjd_22) reported 
    
        from
            Liskeard, England
    
Dear @martinstanford I just listened to the advice about routers. I use @Plusnet who are great. I never use a pre configured route supplied by an ISP and only use @DrayTekUK routers. I frequently check it for firmware updates & only allow my list of MAC addresses #JerseyBread
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dragon123 
    (@dragon123456654) reported 
@Plusnet another line rental increase for my mobile phone - your ***************. How do I cancel my contract please?
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Stephen Betley 
    (@rouleur66) reported 
@NRKirby Plusnet. Have had one for a while. no issues. Just a toggle when setting up. Think it cost me £5 from memory.
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alana 
    (@gdnghtsocialite) reported 
@pxachfuzz we do omg @ plusnet sort ur **** out and get our router to us already i have stuff to watch w my pal 😠😠
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Pepper Roo (Hazumu) 
    (@MetalGearHazumu) reported 
Why does Plusnet always slow down my speed at 5pm every single day to a crawl so you can't do anything. Not even watch a 12 minute YouTube video at 360p and it probably won't even do 144p. Browsing takes a year to load anything. Seriously, why are they so bad just at 5pm?
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talk: Wildlife 
    (@talk_wildlife) reported 
@Plusnet Been a customer for 20+ years. Called with an issue about a month ago. Told we need a new router and it would be with us in 3 to 5 days. Still waiting, still have an issue with our internet. Not the best customer service! @ChooseUK
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Dr Ian P 
    (@DrImpaler) reported 
@richieh @VodafoneUK as mentioned to Stu, I have had very few issues with Plusnet and been with them for years. If they do become trouble I'd probably go with Zen.
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Graham Timson 
    (@graham_timson) reported 
@Plusnet As a user of your mobile network could explain to me what if anything you are doing about the ever-increasing scam messages. It's getting worse by the day
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Plusnet Help 
    (@plusnethelp) reported 
@clark_andy Hello Andy, Thanks for getting in touch and I hope you are well. I am sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. All the best, - Beth Plusnet Sheffield
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John Dray 🥛🖤🌸 
    (@JohnDray70) reported 
Good old @Plusnet - had an issue with my broadband speed, contacted it on here, Anoush got back to me (config issue, apparently), much faster now. All sorted professionally in less than half an hour total - 👍 #ThatllDo