Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 12/15/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mo_roodi Mo Djavanroodi (@mo_roodi) reported

    @sil I remember Vodafone did something similar. Honestly, I think the big providers are a bit of a rip off compared to the MVNO's. I switched to PlusNet from EE because they're basically the same network, I just pay a lot less!!!

  • Barrybs1 Barryb (@Barrybs1) reported

    @MartinSLewis can you help I'm at the end of my tether. I went sim only from ee to Plusnet and my number should have been ported on 21 April. This never happened and to this date, if not on WiFi, I have no calls, data or texts just emergency calls. CEO no joy either.

  • mcfuderton fud mcfuderton (@mcfuderton) reported

    wow plusnet you choose your time to crap out you bag is **** you will be ****** off tomorrow

  • ianbriscoe Ian Briscoe (@ianbriscoe) reported

    Credit where it’s due - @plusnet were incredibly helpful when I was helping an elderly neighbour who’d forgotten his password so couldn’t log in after switching from IE to Edge. And hold time was less than 30 seconds. Brilliant service.

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • Hanrealistic Han Realistic (@Hanrealistic) reported

    @Plusnet Your customer services used to be fast, now 28 minutes past since calling you for the mistake that you made, my phone battery is about the die and still waiting. If you are going to be like other companies, no need to pay you more. There are cheaper options

  • rockposer Rockposer Dot Com! (@rockposer) reported

    @Plusnet Can you try and make the effort to respond to either the telephone (I know strange concept) or your DM's. For a 'communication' company, your actual communications are very poor indead

  • mo_roodi Mo Djavanroodi (@mo_roodi) reported

    @sil This is true... Ironically I chose PlusNet as mine because they're owned by BT, as is EE now, so I'm hoping (probably rather naively) that if there's a problem they'll be able to deal with it a little better since it's all "internal"!

  • Hanrealistic Han Realistic (@Hanrealistic) reported

    @PkwYorks @Plusnet No customer services, all bullshit

  • Hanrealistic Han Realistic (@Hanrealistic) reported

    @Plusnet I do not agree with your terms and conditions. Your service sucks, hence the contract is over. Simple as that.