Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/10/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • malichauco Maria (@malichauco) reported

    @Plusnet please advise if there is major outage in Burgess Hill RH15 8DX. No Internet, no phone line.

  • Plusnet Plusnet (@Plusnet) reported

    @sghughes42 Thanks for getting back in touch, we're not able to confirm any details relating directly to the account over Social Media. I'd advise to contact our Support Team on 0800 432 0200 if you're unable to view emails. - Curtis, Plusnet Sheffield

  • annoydcustomer Ann Oyd (@annoydcustomer) reported

    @plusnet webpage problems can not view page using firefox Error code: SSL_ERROR_NO_CYPHER_OVERLAP

  • marko_avokado Sue Chef (@marko_avokado) reported

    . @Plusnet thank god for your customer service, because your wifi is absolute SH*T

  • malichauco Maria (@malichauco) reported

    @Plusnet Internet down since 1am at RH15 9DX, Burgess Hill. What's going on ?

  • mikerawson14 mike rawson (@mikerawson14) reported

    @plusnethelp @Plusnet are you having issues this morning? My internet has gone down twice. I tried calling your support line but the number is not recognised. #help

  • gwilbo25 Gwilym Davies (@gwilbo25) reported

    @Plusnet You are supposed to be good with customer service, but since moving house you’ve caused me nothing but problems. Now my email address doesn’t work. I’ve had it for over a decade and I’m self employed. Told me it was getting fixed but no. Need this sorting now.

  • sghughes42 Stephen Hughes (@sghughes42) reported

    @Plusnet I've already asked her to do this with the fault that she reported a while back which still hasn't been fixed. Unfortunately I live some distance away so while I originally set this up for her I don't get to see her often to help with issues like this.

  • alexjb24 Alex 🐝 (@alexjb24) reported

    @Plusnet hi, just want to say how disappointed I am with Plusnet so far. Waited 10 days for installation, then the engineer didn't do the job properly, so another one had to come 3 days later (today). Now the service has been so erratic it's meant I can't work properly. Can I

  • Elmyra14 Rachel Loveless (@Elmyra14) reported

    @Plusnet Hi. I renewed my broadband deal before the contract end date but I’ve still been charged more this month. Can you help?