Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 03/16/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hankspears Hank Spears 🇪🇺💙 (@hankspears) reported

    Hebden peeps: anyone else having internet trouble? Plusnet are telling me it's a problem at the exchange and BT will send someone out "within 48 hours"... @HebdenHashtags

  • walkercotton Ruth Walker-Cotton (@walkercotton) reported

    @HebdenHashtags We are plusnet and no problems here

  • wired2thebrink Alan (@wired2thebrink) reported

    @SkyHelpTeam I doubt @Plusnet do that and just supply a decent router. That aside the daily morning disconnects have happened for a decade before boost. Also that time 1am to 5am doesn't work for everyone and we don't need it especially as it kills a the disabled installed tool...

  • Plusnet Plusnet (@Plusnet) reported

    @Soddem_666 Not a problem! The above quoted price is correct and will be your bill going forward. - Curtis, Plusnet Sheffield

  • Michael67963044 Michael Atkinson (@Michael67963044) reported

    @Plusnet hey I have no signal in my home is there a outage in Newcastle?

  • pablox53 BÎFF Ø BRÄDLĒY (@pablox53) reported

    @Plusnet It was ‘a while ago’ but it didn’t work. Therefore, there seemed little point in going through the motions yet again. The service has always been problematic. We’ve done everything that Plusnet has advised us to do, TP links, plug plates etc. nothing has changed

  • Soddem_666 🐍 6️⃣6️⃣6️⃣🔥 (@Soddem_666) reported

    @Plusnet Thank you for your assistance Curtis. This quotation is taken from the agreed contract by telephone & email on the 22nd of January 2022 which I negotiated *early* to ensure continuity of service. Your quote => "Total �20.49 per month on a new 24 month contract." Please confirm.

  • craga_cragz Craga Cragz (@craga_cragz) reported

    @Plusnet the worst Internet provider EVER

  • kirkleyhouse Lindsay Fuller (@kirkleyhouse) reported

    @Plusnet @b33r Don't start me on plusnet customer service.... Its a whole new world of horrendous in my experience

  • irwindowcleaner irwindowcleaner (@irwindowcleaner) reported

    @Plusnet Hi Internet very sporadic in the LE12 area can you look into it.Had a zoom meeting, had to cancel due to no bandwidth .ASAP please.