Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/14/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • visser_paul paul Visser (@visser_paul) reported

    Has anyone tried to talk to Shell Energy super SLOW speed fibre to complain- gave up after 20 odd minutes of repetitious boring music playback- all designed to make you hang up.. bring back Plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @Wiggy1234 Hi there I'm so sorry about this and for the distress and difficulties it must be causing for yourself and your mum. Could you please send us a DM with her mobile number so I can look into this and make sure we're doing all we can to help? - Adam - Plusnet Sheffield

  • PompeyReece PompeyReece (@PompeyReece) reported

    @Plusnet I am a new customer about to have my number ported to a new Plusnet SIM on 6/5/22 but I’m abroad with no access to the new SIM until Monday. How do I delay this & my current SIM from not working? Sent DM and email - no reply! International helpline not working! Help!

  • Gemma722Smoking 722 Racing Cars (@Gemma722Smoking) reported

    @Plusnet @areoff intermittent internet again, appalling service from plusnet #plusnet

  • Torpisoul1 Torpisoul (@Torpisoul1) reported

    @Plusnet why has my speed dropped since you have increased my price to 20% above your current deals!? Streaming content on Netflix, or screencasting on Teams... Not had an issue before the last week. Nothing has changed with my setup.

  • SallyBLAKEBROU1 Sally BLAKEBROUGH (@SallyBLAKEBROU1) reported

    Plusnet. We have problems for months. Outreach have been every day. Everyday You tell us it's mended, every day it plays up. Tonight we have No Broadband. And told more lies. You manage to take our money!

  • rebecca_moorby Mike Fabs syrup o figs (@rebecca_moorby) reported

    @Helen_Wood86 @TalkTalk The absolute worst service from any company I've used, switch to Plusnet and save yourself some coin.

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Hi, as a long standing customer really disappointed with the treatment I have received from plusnet. Essentially you are taking money for several weeks of no service. Very misleading upgrade sales call.

  • maureenroseama1 Rosey@amazzinrosey (@maureenroseama1) reported

    @NOW Only yr wifi shite been there done that better provider now plusnet broadband actually works in every room yrs don't total crap

  • dnfshr Dan Fisher (@dnfshr) reported

    @Plusnet hi all what’s your customer service number? Website says 0800-432-0200 in several places but the number isn’t recognised? Thanks