Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Radz
(@muxxy123) reported
@Plusnet Despite your website saying the landline broadband service is good, we have had no service on and off for days. Can't get through to anyone from Plusnet. Shocking service.
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Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
So @OpenreachHelp have sent out an Engineer who has connect the in-laws. However, they have not closed the case down and therefore no internet until possibly Monday. Meanwhile, @Plusnet case worker missed a digit out on their department meaning contacting them was fruitless.
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RhiannonForbes
(@RhiannonF94) reported
When you switch from @Plusnet because their service is abysmal, but they still try to take your money. So you call them and their arrogant staff hang up on you. Annnddd they wonder why you switched 🥴🥴
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Ad
(@sometimesyouwin) reported
@V1JDESTUART @jeremyiwhite @whippletom Moved mum to Plusnet. Went through the phone package with her. She wanted the unlimited fee calls any time with answer service etc.... "How many times per day do you use the land line mum? " Never I use my mobile, but if I do use the landline I don't want it to cost me a fortune
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Graham Walkinshaw
(@GrahamWalkinsh1) reported
@Plusnet I'm trying to get help with my broadband router which keeps dropping. The internet connection is fine. It's a problem with the wifi to my devices.
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Tony ✯
(@T0ny_Boy) reported
@Plusnet Yes. First of all I want to leave a review for Joana. She was very helpful. Secondly, I received an open question about cancelling bt sport but I never had it and not planning to add it. Please can you review?
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James - #VOTEYES #OCTOBER19TH2023 #BETTERTOGETOUT
(@james170969) reported
@savanQadir @TalkTalkGroup @TalkTalk I'm currently with Plusnet which is owned by BT. I'm paying for 36 mbps but I'm lucky to get 9 sometimes it's less than 1 but the speed goes up & down like a yoyo. I also get disconnected frequently but only for a few seconds. I wonder if it would help if I bought another router
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soph
(@lmaosoph) reported
@Plusnet hi I’m trying to cancel my broadband subscription but when calling the number it says it is not recognised, how can I cancel it?
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Will Fell
(@NotPhilWell) reported
@Plusnet My broadband is down in Warwick, I lost connection at approximately 01:30 this morning, have already tried your broadband troubleshooter, and had no luck, what is the best way to get someone to help look at this from your end?
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Robert Thorogood
(@bobby_tgood) reported
@Plusnet 2 weeks of no internet as a remote worker is driving me slightly potty. I understand the issue is for openreach to fix, the daily calls of "engineer is booked tomorrow (subject to delay)" only for it then to be delayed everyday for the last 13 days is becoming tedious.