Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/17/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexMunro Alex Munro (@AlexMunro) reported

    @Plusnet hi, I'm not getting any mobile service. Are there any issues?

  • ConnectingGary Gary Marston (@ConnectingGary) reported

    @Plusnet Not able to make outgoing calls - any faults on your network?

  • samwag333 samwag333 (@samwag333) reported

    @Plusnet is plusnet mobile down in nw9 london

  • vinsona85 Andy Vinson (@vinsona85) reported

    @plusnet - your service appears to be down?

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • epeachey1 Liz (@epeachey1) reported

    @plusnethelp @Plusnet unable to make or receive calls on my Plusnet sim this afternoon. Please can you help me as soon as possible. My husband has the same issue with his sim.

  • RichardSandells Richard Sandells (@RichardSandells) reported

    @Plusnet can't make it receive mobile calls for last hour! Is there a Plusnet mobile network issue??

  • WillieDowlingJ4 Willie Dowling #FBPE (@WillieDowlingJ4) reported

    @irreductible_Em We tried two broad band provider in South East London. Virgin & Plusnet. Both promised good speed & service but were utterly useless. For the past couple of years I've tethered to my 4G mobile (EE contract). Far more reliable & quick but of course costs more for high data use.

  • TempestStorm71 Tempest Storm (@TempestStorm71) reported

    @itvMLshow could you consider investigating Plusnet and their customer services? #plusnet

  • murgz7 FPL Megatron (@murgz7) reported

    @plusnethelp @Plusnet Can someone please sort this internet and customer service out for me? Horrendous back and forth!