Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Neath, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Bridgend |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Price
(@karlwr14) reported
@RainbowsEnd69 @Plusnet Mine's been down since roughly 12:50am. Router light is blue and everything says connected when logged into the admin settings. No joy.
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Debs Shipley
(@RainbowsEnd69) reported
@Plusnet Plusnet is NOT Fine in my area. Been down for hours. We work from home. Look on other page (eating my limited data) and it says down since 12.40. Plusnet don't seem to know this. Not happy time to move.
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Squ
(@Squ_38) reported
1/6 @Plusnet @plusnethelp My Plusnet account is totally messed! Billing has been a shambles for the duration of the last contract, with the last 2 bills charging for services long since cancelled. Complaint raised but told you can't raise new bill until 2 wks fm 17/9 (217280228).
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Sandra Markey
(@SandraMarkey) reported
@Plusnet, you might want to wake up your infra team. Looks like a LOT of your customers are lacking internet (blue light, no internet). You might also want to beef up your monitoring systems unless it is your intent to use your customer base as your alerting system? #PlusNETdown
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Jane Pine
(@pinejap) reported
@Plusnet M28 affected too. No internet. Service status please.
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Matt
(@Vanalli) reported
@Plusnet Wake up please team. Internet's been down for about 7 hours nationwide.
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Antoinette Daniel
(@Antoinette_JH) reported
@Plusnet @plusnethelp based in Worthing. Internet down. Router colour is blue. Have rebooted. Has been like this since at least 4am. Frustrated as work day is about to begin. What is happening?
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Peter Potts
(@PeterPottsGB) reported
@BenBarberDP @Plusnet Same here. Looks like quite a few people are reporting problems.
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Tasty Reg
(@Tasty_Reg) reported
@plusnet No internet down here in darkest Wales, and looks like more than a few have been having the same issue for hours. Where is your overnight support? #PoorCustomerService #Broadband
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@andrewdavis_113
(@113Andrewdavis) reported
@Plusnet no internet service at home LL442DA