Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 03/13/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cjkgal Chris 🐦 (@cjkgal) reported

    @Sandra55 @Virgin I know what you mean I had a similar experience with Plusnet. Didn't help with my problem and was impatient then tried to get me to purchase their mobile SIM. Cheek!

  • leehollington Lee Hollington (@leehollington) reported

    @Plusnet my broadband speed is low compared to what it should be. Can anyone help?

  • emilyannison emily annison (@emilyannison) reported

    @Plusnet Yes. No broadband issues. I’m using it to communicate now, just can’t make or receive calls. I’ve checked all setting.

  • cdmalvarez cmorales (@cdmalvarez) reported

    @Plusnet Im in another country so unable to call - is customer support able to assist?

  • johnlyons40 John Lyons (@johnlyons40) reported

    @Plusnet hi I can't setup my plusnet emails on my new windows 11 computer. Outlook setup assumes my email address is my username. any help appreciated

  • johnlyons40 John Lyons (@johnlyons40) reported

    @Plusnet I'm afraid that doesn't help problem is that outlook won't let me enter my plusnet username. it assumes my username is my email address

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @9casey99 @Plusnet I never even missed it

  • LEAGUE1WINNERS Keillor-Dunn Enthusiast (@LEAGUE1WINNERS) reported

    @Plusnet I load up a game of fifa until it starts lagging uncontrollably "What" i quote to myself as the game is on 900 ping even though there are no other electronical devices at my disposal or any other electrical devices on I run up and down my house wondering why its lagging?

  • andy_the_chef Andy (@andy_the_chef) reported

    @AFCMARKYBOY @sky Plusnet never a problem. 25quid per month.

  • orgmitredelta James (@orgmitredelta) reported

    @Plusnet I'm an existing broadband customer at the end of my contract. I live in a row of 4 terraced houses. 2 of the houses in my row and all of the surrounding houses in my street seem to be able to access a range of packages with much higher speeds than me? What gives?