Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/14/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Coastway_Will Coastway Will 💜 (@Coastway_Will) reported

    @djrblx2143 This is not an issue with Plusnet, it's an issue affecting my area

  • GtiJazzBlue Paul Davis (@GtiJazzBlue) reported

    Might be time to switch our phone & broadband from @SkyUK had a comparison quote to switch to @Plusnet & Sky can't match it, been with them since they bought out BE - Question is are they worth the extra £54 a year for the same Package. Been a Happy Customer - opinions welcome.

  • Jparker7398 Jonathan parker (@Jparker7398) reported

    @OpenreachHelp I contacted Plusnet, they told me as it was an external wiring issue they couldn't do anything about it, hence why I've contacted you directly. The door is being replaced in around 6 weeks time, so this issue needs to be looked at otherwise you may be facing a much bigger job.

  • messalinahooper grace hooper (@messalinahooper) reported

    @Plusnet And how do we improve your prices. How do we react to your fear sales pitch. Front line responders in your Co. Should be able to help

  • KiralfyRichard Richard Kiralfy (@KiralfyRichard) reported

    @plusnethelp our new Plusnet broadband account giving downloads far less (8mbs) than min guaranteed speed (21mbs). Please respond for account details so you can fix. All checks made, router plugged to master sky through filter. Acct is wpsplitt.

  • FightMonsters Charlie Motton (@FightMonsters) reported

    That we didn't need to pay. If it does damage her credit score and stops us buying house I will be taking them to court. We have our calls logged and recorded to @plusnethelp and the emails we received saying there was nothing to pay. Do not use @Plusnet

  • SamuelSloane1 Samuel Sloane (@SamuelSloane1) reported

    @Plusnet havent had any internet since early this morning .could you tell me if you have any problems in the swansea area ?

  • Elithriss Elithris (@Elithriss) reported

    i think i just single handedly shut down plusnet's wifi by trying to load a video in 240p

  • LauraBlondie Laura Davison (@LauraBlondie) reported

    @Plusnet Is the internet down in Macclesfield today or is it a problem my side? Had no connection for 2 hrs now.

  • SEMags_ADulwich SE Mags | Around Dulwich (@SEMags_ADulwich) reported

    So annoyed with @Plusnet. They managed to take my money in the 10 Feb, but didn’t process my order. Unfortunately I didn’t get in to the automated system! So now it’s back to the start again. Cancelled. Awful service.