Plusnet

Plusnet Outage Report in Neath, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 02/21/2026 23:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • markhysted mark hysted (@markhysted) reported

    @sovietlife Same here, now have no phone service, come on @Plusnet - perhaps rethink using @RoyalMail if is isn’t reliable

  • debsab64 Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

  • tomma235 Tomma235 (@tomma235) reported

    @Plusnet still trying to get an update on my broadband activation date. You seem to be ignoring emails and tweets so not sure what I need to do to get a response? Cancel my contract?

  • officialkep1er fabien 😵‍💫 (@officialkep1er) reported

    @Plusnet YOU ARE TERRIBLE ISP WIFI SO SLOW NOW AND FKF WHAT REASON

  • Jonno10721563 Jonno (@Jonno10721563) reported

    @Plusnet What does it cost to terminate early?

  • FrankyDevitt Franky D (@FrankyDevitt) reported

    @Plusnet I took out a SIM only plan, was contacted by EE who bettered the deal so told Plusnet that I didn't want to proceed. SIM was still sent out, but not done anything with it. Now being told I have to pay a £69 early termination fee for the contract! Help...

  • Stephgcc Stephgc (@Stephgcc) reported

    @Plusnet Not at all, unfortunately. As a small business, it’s not great not having a phone line and running hotspots off mobiles! We were supposed to be up and running in days weeks ago, and we still won’t have a phone in til 22nd now.. shockingly poor!

  • TheRealDealRidz Ridwan(Ridwantv) (@TheRealDealRidz) reported

    @officialkep1er @Plusnet Is plus net down for you?

  • glynisbradley Glynis Bradley (@glynisbradley) reported

    @Plusnet hi iv just joined plusnet mobile, I’m also a broadband customer, you have only give me 5GB of data it said 2GB would be added on for broadband customers

  • EventsAV Campbell (@EventsAV) reported

    @plusnet Day 2 with no sim or phone number. What happened to @plusnet having the best customer service…….