Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 11/19/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyTheBee Amy Barnett (@AmyTheBee) reported

    @plusnethelp hi there, I have received an email saying that Plusnet was unable to take a bill from my account but I can’t log in to pay as I’m not with Plusnet anymore. I cancelled before it started because of other issues. The bill is less than £1. Please can you help?

  • QGreen43 QueenOfGreen43 🇬🇧🇬🇧 (@QGreen43) reported

    @Plusnet @bt_uk @CompAtSch what's going on with yr site??? I can't get to the home page, and I keep getting pages coming up that won't load saying "failed billing"....my acct is up to date....is there some server problem??

  • DebbieSelf18 Debbie Self (@DebbieSelf18) reported

    @Plusnet I have private messaged but I doubt I’ll get a reply. I’ve had enough of the bloody awful WiFi in this house now ! I’ve asked so many times for help sorting ! When is it up for renewal because I WONT BE !

  • ToxicSmoggie Chris (@ToxicSmoggie) reported

    @Plusnet @plusnethelp is it true that you only have to give 14 days notice to cancel a broadband contract that is due to end?

  • realmariazac Maria P. Zacharias (@realmariazac) reported

    @Plusnet Why haven’t you advised your customers via social media, in The Vale of Glamorgan, Barry CF63 that the internet will be off for 60hrs. It went off this morning at 07:00hrs & an agent has advised that it “SHOULD” be on by 12/02/21. BAD, BAD SERVICE 😡😡😡 @plusnethelp

  • TheformerD TheformerVictoriaDrummond (@TheformerD) reported

    I'll not be on much for a few days, my internet is down. The lovely lady I spoke to at @Plusnet said it could take 5 days to fix my faulty line. Sigh. (She was genuinely one of the best customer service reps I've had)

  • Beanie904 Beanie904 (@Beanie904) reported

    Is there a problem in the yo19 area @Plusnet @plusnethelp because our broadband has been horrendous all afternoon. Tried looking on the website and there’s absolutely no way to find out or report

  • Rosyosy Gabriel & Hare (@Rosyosy) reported

    What's happening to @Plusnet Service suddenly gone down the pan @Ofcom

  • mthomas0317 michelle thomas (@mthomas0317) reported

    @plusnet my broadband hasn’t been activated & it said by midnight on the 10/2/21 please help

  • NvWedge NV_Wedge (@NvWedge) reported

    @virginmedia can you fix your internet im tryna play fifa and its getting **** on fix it before I drop kick the internet box and buy plusnet fat neeks.