Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Neath, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Bridgend |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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benny* ✳️
(@BennyHawes) reported
@Plusnet Yes, thanks. It's just taking a long time to load and search seems to be broken still.
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⚒️Tom Cooper⚒️
(@TommyC306) reported
from
Burnham-on-Crouch, England
@MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.
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John Metcalfe
(@shropshireboy1) reported
@MoneySavingExp Pity it runs on the Vodafone crap network tho! Gone back to Plusnet which runs on the EE network much better
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Joanne McGinn
(@Jo_McGinn) reported
Living in a rural village it is really disheartening waiting for @Plusnet to get out & sort out internet issues. Pretty sure it’s the phone line causing the issue (first reported over 2 years ago & ignored after engineer came out & agreed it was hanging low) now a real issue. 😡
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Christina
(@christinamycock) reported
@Plusnet I’ve been waiting for my broadband router to arrive for over a week now and can’t get in contact with you. Can someone help me ?
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janimal For PM 🎸 📷 🌍🇪🇺 🇬🇧 ✊🇺🇦
(@jan1mal) reported
@Plusnet My internet has been down since last night (tethered at the moment). I have tried resetting my pwd on the site & router. The phone still works. No service outage listed on any status pages I can find. Please help
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Mrs Dolph Lundgren
(@iamabaddog) reported
@Schroedinger99 @Plusnet DO NOT DO THIS. Their internet is a disgrace, save yourself a big trouble
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Back to Work💙
(@pennymeades200) reported
@Plusnet What's happening about the lack of internet. I live in BN11 area and your support team says there's been an incident
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Marvelous Mike Mac
(@mikeymac182) reported
@Plusnet Poor customer service, when all I am trying to get to the bottom of why you have charged me twice
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Julian Sims
(@juliansims) reported
Customer service at @Plusnet seems to be somewhere between awful and nonexistent. No chatbot; no email; no text; just phone for music on hold for 1/2 hour and no answer