Plusnet

Plusnet Outage Report in Neath, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 02/16/2026 22:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanJSlater AlanJSlater (@AlanJSlater) reported

    @wrathofgod @Plusnet I'm still waiting for test emails I sent to my plusnet address last night and this morning... and, as I said, can't send any. They just issue a scripted reply to any queries. Maybe there are wider issues that they're not reporting on.

  • gnarlybole Gnarlybole (@gnarlybole) reported

    @AlanJSlater @wrathofgod @Plusnet As others have said, they’ve never had the best customer service. Probably the result of being bought out by BT.

  • mourneshiker Mournes hiker (@mourneshiker) reported

    @Plusnet @AiberdeinQuine I got a few of yesterday's emails at 0900 now not getting any. Unable to send or receive. Shocking service!!!

  • Sally77581298 Sally (@Sally77581298) reported

    @TonyOcton @Plusnet My personal email went down yesterday, and then must have returned for a very brief time overnight - long enough to let 4 emails through! Now it's down again.

  • r1_sheryn SherynR1 (@r1_sheryn) reported

    @Plusnet I want to cancel my contract - I just want to know if I have to give notice or if there will be any penalty to leave for another provider

  • EleniZazani Eleni Zazani 🏳️‍🌈 (@EleniZazani) reported

    @Plusnet Hi Jess, I’m not allowed to DM you since you don’t follow my account. I’m still experiencing connection problems, I have tried all the recommended fixes.

  • AlanJSlater AlanJSlater (@AlanJSlater) reported

    @wrathofgod @Plusnet I think if you check tweets and replies on their twitter, there are links to service status... at least there were earlier.

  • RitaWallace_ ReetsTweets (@RitaWallace_) reported

    @Plusnet That’s the same thing you have been saying for over 24hrs #nothelpful at least update the message if you can’t fix the problem #plusnetdown people need access to their #emails

  • MLawsonDesign Mark Lawson Design (@MLawsonDesign) reported

    @AmandaS40972684 @Plusnet Have had trickles of a few emails. Mostly looks like those from the early hours before the issue first started (around 6am yesterday) and then new emails today. Haven’t had anything that would have been sent yesterday tho. It’s only personal mail. Moved biz from PN few years ago

  • TheDael Dael Jordan (@TheDael) reported

    @Plusnet Had no Internet at NR5 for 24 hours due to an Open Reach problem. Still not back up. What's going on?