Plusnet Outage Report in Neath, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Neath come from postal codes SA11.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Plusnet
Plusnet is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (3%)
-
TV (1%)
Live Outage Map Near Neath, Wales
The most recent Plusnet outage reports came from the following cities: Neath and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Bridgend |
Internet | |
| Ammanford |
Internet | |
| Bridgend |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
-
Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
-
Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
-
kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
-
Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Caren Leatherland
(@CarenL1981) reported
@Plusnet I have had internet with yourselves for about 2 weeks & it’s been shocking. WiFi disconnecting 6 times plus a day, constant buffering. Please help.
-
Rob Kelly
(@arejaykay) reported
@plusnethelp hi, had this msg 2weeks ago, any update? As we discussed, there is currently an issue going on with customers line rental saver payments. They are getting credited back to the customers. Plusnet are looking into the issue, and will come up with a fix very shortly.
-
Dr CJ Houldcroft 🕷️
(@DrCJ_Houldcroft) reported
@Plusnet @plusnethelp I've been on hold to you for 25 mins, trying to get the cost of my contract reduced (price offered is 50% higher than competitors!) and I STILL can't get through - tell me why I shouldn't just cancel and go for NOW broadband please?!
-
Noah Nonsense
(@noah_nonsense) reported
@EnriccoOttavo @Plusnet If you were really with @Plusnet, you'd know your chances of switching cleanly were poor!
-
A better Wales is Possible
(@hr_darren) reported
@AndrewMorganRCT @skytv I had the same and moved to Plusnet... Their customer service is excellent.
-
Betty Playfoot
(@BettyPlayfoot) reported
@Plusnet Loyal customer here -Please please #DontFundGBNews
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
🦊 Basil Brush-Off 🦊
(@basilbrushoff) reported
OK. Reaching the end of my tether with @plusnet customer service and tech support (or, rather, the lack thereof). UK friends, any recs for an ISP which is affordable and not ****?
-
Seumas Ó Scolláin🍒
(@jimscullion) reported
Hey @Plusnet . I like your service and prices, but if you advertise with GB News I'll find another mobile company #DontFundGBNews
-
Sam Donnachie
(@samdonnachie) reported
Fix your broadband @Plusnet