Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Curtis
(@pcisadbfan) reported
@plusnethelp @Plusnet Internet has been really bad since Friday, can't get through by phone, no reply via DM. Supposed to be at least 60 Mbps but only 6mbps! Not acceptable! Do not sign up to Plusnet!
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Richard Hancox
(@hancoxrg) reported
@audra_painter @Plusnet Don't go with them, broadband appaling, no customer service and no refund for lost service. Pull out while you can, they are crap.
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Phil Howard
(@Gadgetoid) reported
@paulmutton @Plusnet Yes they would. Though if you need help sending them an A2 letter on plywood they seem very receptive to those...
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WookeySal
(@SalWookey) reported
@Plusnet What your doing for this customer is cancelling her home move a day before it's due having confirmed its going ahead fine just 3 days ago. I work from home and you are messing with my livelihood. Had really poor service, genuinely cried.
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Matthew Senior
(@lampiemagic) reported
@plusnethelp @Plusnet @WhichUK I'm copying which into this thread to show why plusnet don't deserve any customer service awards. They just don't reply to anything.
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Ian Carruthers
(@ICarruthers) reported
@Plusnet unable to cancel my contract on the my account website and no contact information. Typical shoddy service!
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Plusnet Help
(@plusnethelp) reported
@ICarruthers Thanks for getting in touch, sorry to hear you want to leave Plusnet. Please call 0800 013 2632 and my colleague will be able to help. - Curtis
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Chris Bye
(@ChrisnBye) reported
@Plusnet Since being with you - In Merseyside - We have had service LESS than 50 per cent of the time. And this is for simple email. Which we need to work. Great to have swift CS but pointless if the internet fails to work after.
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James Morley
(@jamesmfurniture) reported
@plusnethelp my broadband is .38mbps and 3mbps download on two tests. supposed to be guaranteed 30mbps. plusnet help?
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Hannah Kettle
(@HannahKettle) reported
Hey @Plusnet - I’ve had to spend about £60 on extra data this week because of internet problems with you. I also couldn’t work from home properly. Any chance of getting this money reimbursed? @plusnethelp