Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Neath, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Bridgend |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Dammers
(@robertdammers) reported
She is now asking whether she would be better off returning to BT, and I can't disagree with her. Plusnet have been a dreadful disappointment. Complete lack of thoughtful customer support.
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T Lucy 💙
(@tlucy47) reported
Hi @Plusnet please advise why my renewal offer is for £27.99/mo for 18 months yet a new customer can get the same package for £22.99/mo for 12 months. I'm regretting to buying line saver last October. Thanks.
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swapnil rane
(@swapnilnshilpa) reported
@Plusnet , again repeating same issue of slow internet speed. Can this be escalated to get the good service to customers as per payments
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Tuppe
(@Tuppe) reported
Hi @plusnet. Changed service in December and paid to January. How long do refunds take please?
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Andrew Albert
(@VeNT666) reported
Christ today is a day for it. Phone @Plusnet to cancel my contract as it's up. Get told that I need to transfer on the 24th to not incur charges Set new contract to start on 24th. Get email from Plusnet to say I'm being charged for exiting early. Wtf @plusnethelp
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Tim Watson
(@BeatLiturgist) reported
@Plusnet your customer service is awful! Such a let down. Fault with your system means my phone number changes? What? No! Come on, answer the phone! @plusnethelp
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Bradie Lewis
(@BradieLewis1) reported
Never been so unimpressed with a service @Plusnet 🤯
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P Barrett
(@PBarrett8) reported
@Plusnet Simple messages....like most of the time our broadband doesn't work!
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John Devlin ⚽️
(@DieselTuning) reported
@MartinSLewis Check out the feedback on any Plusnet advert, it’s horrible, I would think hard about switching to them
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BrightKnight
(@BrightKnight15) reported
@EveryCountry @bt_uk They're all bad. Left Sky due to issues, now Virgin media don't even respond when you complain about speed dips & intermittent loss of connection. Been months, & notified they are still processing my complaints about not hearing from my complaints! Plusnet?