Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/28/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gingerdog633 This way madness lies (@gingerdog633) reported

    @Plusnet I renewed my contract few months ago as I was having issues and you gave me supposed faster BB but still get poor signal in most rooms,we’re very disappointed tbh

  • JasonYo28104704 stuck in the middle🇬🇧 (@JasonYo28104704) reported

    @TalkTalk Never again would I use your service. If you want good service switch to plusnet great UK call centre.

  • ekbetts Emily Betts (@ekbetts) reported

    @Plusnet my internet connection is diabolical and has been for some time. Please help

  • ManagementDandO dandomanagement (@ManagementDandO) reported

    @plusnet trying to cancel an account for someone who left their property in February as they have Alzheimer's - not a very understanding company to deal with.

  • tha_grim_peeper sarah johnston (@tha_grim_peeper) reported

    @Plusnet Hello Curtis, thank you for replying. Just to confirm, when my contract runs out, I’m not entering into another contract by paying the standard rate? As in can I cancel my broadband at anytime after that without fees?

  • silverton_kate Kate Silverton 😷 (@silverton_kate) reported

    @MoneySavingExp @TalkTalk live chat was awful!! Switched to @Plusnet & there’s was great!

  • AltoBlower Caroline Knights (@AltoBlower) reported

    @Plusnet How do I get my current broadband service hooked up to the new Openreach fibre?

  • AzzaRey Az (@AzzaRey) reported

    @Plusnet help pls

  • gingerdog633 This way madness lies (@gingerdog633) reported

    @Plusnet I’ve done all of the above,and my husband has a different phone with same problem and my daughter was visiting last week and was first to notice on her phone which is completely diff,We haven’t had this problem before? Now it just says no service

  • MarkJon80194532 Mark Jones (@MarkJon80194532) reported

    @jefph @Plusnet I am having the same problem