Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/31/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pressredrentals Press Red - AV, Sound, Lighting, Video, IT Hire (@pressredrentals) reported

    @Plusnet Hi Curtis. Thanks for this. A bit of a bugger that it takes 14 days to sort out. Technology, eh? I will accept your offer of a month's free service 👍

  • mullins837 luke mullins (@mullins837) reported

    @Plusnet hi my dad is stuck with no internet access and limited phone Signal what is your contact number for him to get some assistance please

  • kcgeorgeson keira madeira✨ (@kcgeorgeson) reported

    Massive thank you to @Plusnet for supporting me in leaving my wifi service early with no charges due to needing to leave an uninhabitable/unsafe flat. The landlord has caused me stress and panic to no end, but this small relief from #Plusnet has honestly made my day.

  • johnmarsh19 🏴󠁧󠁢󠁥󠁮󠁧󠁿 J🅾️HN Ⓜ️🅰️RSH 🦁🦁🦁 (@johnmarsh19) reported

    @TalkTalk I’ve never been on talk talk. Am with plusnet at the minute, but there connection speed is terrible.

  • camp__bell Campbell (@camp__bell) reported

    @Plusnet broadband dropping out twice in a working day is bad enough without the router stubbornly insisting that everything is fine until I turn it off and on again...

  • Plusnet Plusnet (@Plusnet) reported

    @goochy808 We're currently showing a range of devices connecting at to the router over Wi-Fi, are they all unable to see the default router signal now that its been separated? -Tony Plusnet Sheffield

  • B_Stiltskin 💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎 (@B_Stiltskin) reported

    In a world were everyone needs WIFI, just to accomplish work? Can I please ask why @Plusnet @plusnethelp takes 2 days to set up? Also, I want to know what the return policy is, because this is absolutely shocking service!!!

  • narkovian Nαɾƙσʋιαɳ (@narkovian) reported

    @InnerVisioner @MaddyPUNC19 @PUNC14 It's actually the other way around, sorry to be pedantic - EE are now part of BT. However, PlusNet are also owned by BT and have good customer satisfaction ratings as well.

  • peterspeake Pete (@peterspeake) reported

    @reiver_rover After almost a decade I left Virgin Media, & it was either PlusNet or TalkTalk, went with TalkTalk in the end & really glad I did, had very few problems, & when I have they've resolved it super quickly! Very happy customer!

  • cameron93walker cameron walker (@cameron93walker) reported

    @Plusnet why had your signal been non existent regularly for the part 10 days in cb6 area