Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 03/21/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • justgreg_ Greg (@justgreg_) reported

    @seancinematics Try moving to Plusnet Sean. We've had no problems with them at all and we get BT Sports cheaper with them.

  • HellFpl FPL_Hell (@HellFpl) reported

    @Plusnet absolutely awful service. Told an engineer would arrive between 1-6. Even double checked earlier and they said engineer would defo arrive. Now past 6.30 and no engineer and no phone call from Plusnet.Trying to call them but on hold forever.

  • aem_84 Ally (@aem_84) reported

    @Plusnet How do I cancel a 30 day rolling contract?

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet We are now into our 16th day of our phone and broadband outage issue and I will be contacting OFCOM later to raise a complaint. I am reduced to using from a local co-working space at £24.00 per day which I doubt plusnet will refund.

  • glasgirl Lauren (@glasgirl) reported

    @Plusnet help...I got a text to say my phone has been switched over, and my Sky service has stopped because you told them to cancel it today but it looks like my broadband with you isn't working yet :(

  • jeremyhead jeremyhead (@jeremyhead) reported

    @Plusnet Yes, still here. I can’t roam.🙁 I can manually select a local network. It seems to work for about a minute and then it reverts to ‘No Service’ Same problem for both my wife and son’s phones (also on Plusnet) 🤔

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Yet another disappointment. Was promised a call back from a manager today and it never happened. This is the third time now over a period of 4 days. Plus net cancelled our email without our permission when we changed address. All our emails now gone and they won’t help.

  • cast_bowring1 Scammell Routeman 🇺🇦💙🚛🚚♻️ (@cast_bowring1) reported

    Cancelled my @Plusnet now, it stops the day BT put in their UC £9.99 Broadband. To be fair Plusnet service I've had no problem with, I was offered a cheaper new upgrade but still more than a tenner with BT. I'll go back to Plusnet if things change the future #CostOfLivingCrisis

  • Wildcherry1976 Dr Des Oliver (@Wildcherry1976) reported

    @WeAreOpenreach I'm not sure you do understand. Since you doubled down on the issue I just raised. The service provider said Open Reach's errors are not their responsibility, and I should contact open reach. Perhaps @Plusnet can clarify?

  • StevenGilchris7 SevGee73 (@StevenGilchris7) reported

    @virginmedia service is poor, getting internet drop outs almost daily, this never happened with Plusnet. If I could break my contract I would. Getting back to reliable broadband asap.