Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/06/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jo2107 jo collins (@jo2107) reported

    @EE Hi, i am with Plusnet which I believe use your masts, any idea when the issue of poor signal in Dunnington, York is going to improve?? I believe from friends on EE that your aware

  • tabithaplain Tabitha 🦖 (@tabithaplain) reported

    @Plusnet Fix my internet. Answer your phones. Earn your money. You were good before, you could be again!!

  • Billytweetings billy (@Billytweetings) reported

    @Plusnet your internet is bloody awful

  • anandansreelal Anandan Sreelal (@anandansreelal) reported

    @Plusnet next month on your service. Excited for the jump from @lebara

  • FibreHeroes Fibre Heroes (@FibreHeroes) reported

    @stayingaliveuk @Plusnet @FullFibre Hello, our customer support team have contacted you. Let us know if there is anything else we can help with.

  • YishJL01 yishkaJL (@YishJL01) reported

    @Plusnet 4 uni students with deadlines, are struggling because of your slow wifi… pls help #help

  • cyclingjudy That woman on the bike 🚲 (@cyclingjudy) reported

    @Plusnet Landline not working today and no broadband. Plusnet says everything is fine. What do I do next? Might as well cancel the service.

  • beasuy beasuy (@beasuy) reported

    Who do you go to when ypur wifi doesn't work znd Plusnet says there's no issues? #nowifi #noconnection

  • dijay1 David Jackson (@dijay1) reported

    @Plusnet I have internet. Is there a problem?

  • sophhhiieee sophie threlfall (@sophhhiieee) reported

    @Plusnet @plusnethelp please can someone in your customer service team get in touch with us ASAP to advise why our internet connection keeps not working? It’s been like this for weeks and has still not improved, yet I’ve had no reduction in payments to use your broadband service