Plusnet Outage Report in Neath, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Plusnet
Plusnet is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Neath, Wales
The most recent Plusnet outage reports came from the following cities: Bridgend and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
TV | |
| Neath |
Phone | |
| Bridgend |
Internet | |
| Ammanford |
Internet | |
| Bridgend |
Wi-fi | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
-
kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
-
Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Alfie Scanlon
(@ScanlonAlfie) reported
One of the worst customer service experiences of my life, let down massively not once but twice by @Plusnet trying to set up a straight forward account. “award winning” I think not! Utterly disappointing more like.
-
Steven Alston
(@steven_alston) reported
@Plusnet hello, I am experiencing frequent buffering on the ps5 Now Tv and Sky apps. Please can you look into this and see if there is some issue with my account set up causing this? Or offer any other suggestions? Thanks
-
Ruth
(@rutheclements86) reported
@Plusnet hi - our internet is down, please could you DM and advise on when it will be restored as working from home is difficult. Have tried your online support but as we don’t have a landline it doesn’t work. Thanks!
-
AL
(@systematicdata) reported
Discovered the problem. BT and plusnet have apparently added YouTube to their parental settings so it won’t load unless parental controls are turned off. That’s a couple of million people that won’t be able to get on YouTube.
-
Anthony Lewis
(@Kinglouy08) reported
@Plusnet Hi. Can someone tell me why my bill is double what it’s meant to be please? My services have now been restricted as when I came to pay the site was down? The payment page seems to be down a lot or maybe I’m just picking a bad time. Can someone help please?
-
Anoninja
(@Anoninja7) reported
@Plusnet is there a problem with Plusnet/BT DNS? YouTube on certain devices isn’t accessible on your standard DNS servers (which unbelievably aren’t configurable on your hub)…
-
Ian Rex-Hawkes
(@IanHawkes82) reported
@virginmedia Well, that's great. If I said I would pay you "as soon as I can" for my broadband, how do you think you'd take that? Please arrange for a human to call me to explain why I should stay, as this is atrocious service so far after years of reliable internet from Plusnet.
-
BrattyJennyDragon
(@JennyBratty) reported
@samatlounge @virginmedia Plusnet is exactly the same. Anything to stop you moving your money, except giving the service you want.
-
ⓈⓉⒺⓋⒺ Ⓖ
(@i_am_softlad) reported
@EddieRobson @Plusnet I'm with @Plusnet and I've just accessed YouTube with no issues at all. I'm in SE London for what it's worth.
-
AL
(@systematicdata) reported
@Robdunk @YouTube Hi mate. Just to let you know I discovered the problem. If you are with BT or plusnet apparently they added YouTube to their parental controls setting. Turned parental controls off and YouTube all working again.