Plusnet

Plusnet Outage Report in Neath, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 12/02/2025 23:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @Plusnet Twice you promise a callback re my complaint. Twice you failed. Today: third promise and no faith it will happen. Your incompetence is beyond belief.

  • petehawk Pete Hawkins (@petehawk) reported

    @Plusnet you’re service us getting so unreliable. Outages happen daily, currently having one. What’s going on?

  • pipmadeley Pip (@pipmadeley) reported

    @Plusnet Thanks for your help, Curtis, I appreciate your efforts and will wait an update. For what it's worth, the adjoining house is empty but the problem started long before it was vacant anyway, so I can confidently rule out any interference coming from within the two properties.

  • MrsRLoader Rachel Loader (@MrsRLoader) reported

    @Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!

  • MrMustard MrMustard (@MrMustard) reported

    @___Beck @dylantwe @mr_omneo I’m with PlusNet. They are pretty ****.

  • MrsRLoader Rachel Loader (@MrsRLoader) reported

    @Plusnet @Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!

  • sophiemac89 Sophie Mac (@sophiemac89) reported

    Changed internet provider to @Plusnet They cut me off my current provider but didn’t connect me with them, then said it would be 3-5 days, a week later I ring and they haven’t actually placed the order! Worst company I have ever dealt with! AVOID PLUSNET ✊🏼✊🏼✊🏼✊🏼✊🏼 #plusnet

  • Michael81992344 Me (@Michael81992344) reported

    @Plusnet Then reinstate my Direct Debit. The only issue I had was the start date of the contract which was wrong, but I can live with that

  • pipmadeley Pip (@pipmadeley) reported

    @thatcedric Giving Plusnet the benefit of the doubt and a month to solve it. Of course the problem could well be affecting everyone else in the area across different ISPs but we're probably the only ones usually awake at that time. Definitely needs investigating though.

  • FIibbertygibbet Robyn Alexandra Starr (@FIibbertygibbet) reported

    Cancelled my contract with plusnet their just a horrible horrible company to deal with and I couldn’t take the stress off dealing with them any longer, dreadful experience with them, I do not recommend!