Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 12/17/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hewston_matthew Matthew Hewston (@hewston_matthew) reported

    @plusnethelp I was a happy customer until I moved house in 2019. My bills were wrong. Despite promises nothing was done. Then my account got locked in a "you have a product change in progress" cycle. I am now moving to a new supplier. How do I cancel Plusnet?

  • mayzwatson Valentine’s May (@mayzwatson) reported

    anyone else got Plusnet and think they’re absolutely awful?! missing out on the weekly We Are Scientists livestream - aka one of the very few routine things i have to enjoy atm - because our wifi is so shite 😭

  • Agniesz18277741 Agnieszka (@Agniesz18277741) reported

    @Plusnet hello. User name:agapl. I have a problem with my bill from today I been charged more than I should be, 35 insted 22.99,. Y contract did expired on the 18th February but fron 29th new one should start and it should be charge of 22.99.can you please check it for me. ThxAga

  • amandabell3344 amandabell (@amandabell3344) reported

    @geordie_julie @MartinSLewis @MoneySavingExp Hi I was also with plusnet... Worst service ever... Now with BT... Best thing I ever did...

  • 1878cmj Mr CMJ (@1878cmj) reported

    @SkyHelpTeam Well to start Harry Potter ppl get fed up of it it 24hrs a day since before Xmas I think. But you just need to scan the movies to see how crap they are. The reason the prices went up is sky is loosing so much revenue from sports. Ppl are fed up with it, I will be going plusnet.

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    I’m sick of Plusnet, been terrible since start, inconsistent internet connection, random outages & multiple restarts needed to get decent speeds 0/10

  • dreadedwhisky Guy Rushworth (@dreadedwhisky) reported

    @Plusnet now then folks... any idea when you’re coming back online in the York area? Been out since about 19:00 last night. The support team said it’d be back by midnight at the latest.

  • geordie_julie #hellomynameis Julie (@geordie_julie) reported

    @amandabell3344 @MartinSLewis @MoneySavingExp I’ve never had any bother with Plusnet, just speed was getting gradually worse which is what prompted me to contact them. Can’t fault customer service when I’ve had contact with them

  • ochiburi Laurence Campbell (@ochiburi) reported

    @plusnethelp I need to raise a support ticket because I have lost access to the plusnet email relay service. The server rejects my password. I cannot access my account to raise a ticket because it says I cant request changes as a change is already in progress. Can you help?

  • Iamnotabot69696 Adam (@Iamnotabot69696) reported

    @plusnethelp Hello, recent new order to move to plusnet and I've received a weird email regarding a "question" which suggests there was an issue with my order? Please can you help me figure out what's going on?