Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 01/04/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • silidt Si (@silidt) reported

    @Plusnet Mobile phone problems. I can ring out but cannot receive from certain other providers. Plusnet Support number not working

  • Blowpobbs Blowpobbs 🇺🇦 (@Blowpobbs) reported

    @Plusnet has to be hands down the worst provider I’ve ever had. Constant connection problems, SO frustrating! Not good. #Plusnetdown

  • Wobbington Sludge Life (@Wobbington) reported

    @Plusnet I've tried to verify my email to get on the forums about 10 times but the confirmation email isn't being sent. What's going on? You lot are having a bad day and I want to complain via every possible avenue.

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @pIusnethelp can anyone at plusnet help with my porting issues?

  • gmorgan2405 Gill Morgan (@gmorgan2405) reported

    @Plusnet Can't receive phonecalls since 11:20am today. Any known issues? Have sent a DM.

  • Farno38 S. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇨🇾 (@Farno38) reported

    @Plusnet just had my bill and it's over double what it should be. Been waiting on the phone for over 30 minutes. This isn't like your customer service! You ok?

  • sophoftheyear Soph(isticated) (@sophoftheyear) reported

    @Plusnet Update: Just been told that the issue has been going on for weeks and that I need to sit tight... As a new customer, I am really not impressed and don't think I will be recommending @Plusnet to any friends/family.

  • Badladmclusky Baddogmclusky (@Badladmclusky) reported

    @Plusnet any reason why my mobile number no longer works and cant make or recieve calls? support phone lines not being answered, long waits...

  • LN6_RamsFan Lincoln Ram (@LN6_RamsFan) reported

    @Plusnet why has my bill increased by £5? You did something similar in July ‘21 and then it went back down. I don’t have time to call as working but this seems the best way to get you attention @Ofcom #plusnet #overcharged #everypennycounts

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @Plusnet I have a billing issue. Can you help?