Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 02/07/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thelongestone Basil (@thelongestone) reported

    @JPB_Islington @Plusnet I've finally found a way to raise a support ticket, but golly it is hidden away. Every email gets an auto response which basically says "we don't like emails, we won't respond. Ring us!" which for an ISP is really poor

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet If you have the right to cancel, send them a letter giving them notice of cancellation. Or email them. And make clear you have a condition that means calling is not appropriate

  • LynnJHedley Lynn Hedley (@LynnJHedley) reported

    @Plusnet we have lost mobile phone signal at DH7. Please estimate repair time as it is hindering my work.

  • Lon_Unattached London-Unattached (@Lon_Unattached) reported

    @Plusnet It's OK I finally got through to customer service and the number port did happen. Just took me a couple of hours of holding on the line! (every half hour it cut me off!!!)

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet Very poor. And possibly also discriminatory

  • KatTrimble Kat J Trimble (@KatTrimble) reported

    @NoraHutson I have PlusNet Mobile. No hassle at all. And so cheap! It's my broadband that I have to change. I hate having a landline I never use.

  • steventeague16 steven teague (@steventeague16) reported

    @Plusnet Also seems the raise a fault button has been buried, Plusnet support is pretty bad at the best of times so at the least you can make it easy to log an error.

  • officialbobzta BOBBY W (@officialbobzta) reported

    @Plusnet Yes you should be sorry. It's been years and we are STILL paying for a service that DOESN'T work!

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi.I’m late paying my bill this month (yesterday was the last day). I tried for hours last night to pay the bill. The WiFi was slow but working, however every time I tried to get on your site to pay, nothing would load. Now my bill has almost doubled for being late (1/2)

  • KatTrimble Kat J Trimble (@KatTrimble) reported

    @angry_tired I 'm merciless on the phone with utility suppliers. The only ones I ever have a giggle with are Plusnet. Been with them for mobile for a while and have a brilliant deal. I'd never move. Wifi/broadband a whole other issue. A pain in the proverbial. Old Victorian houses, etc,etc.