Plusnet

Plusnet Outage Report in Neath, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Neath, Wales 12/08/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomBridgend Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Isolde1231 Deborah J (@Isolde1231) reported

    @MrsTWymer @virginmedia I confronted my provider with the fact I could go elsewhere and they dropped my bill accordingly. Plusnet via John Lewis/Waitrose. Excellent customer service and good speed in leafy Finstock

  • KellieMaddocks Miss Kellie Marie. (@KellieMaddocks) reported

    @Plusnet your service is shocking. My WiFi has been awful the last 2 weeks. Really slow. Can’t use my phone and have the tv on at the same time because the tv starts pausing and won’t load. If this does not improve I will have to look elsewhere.

  • NickRod53099986 Nick Rodgers (@NickRod53099986) reported

    @Plusnet I have poor broadband quality in my bedroom compared to downstairs. Can you provide a second router for the bedroom or is there a better solution

  • nutellaisthesh1 Mohamed (@nutellaisthesh1) reported

    @plusnethelp Hi there, I received I was told to wait until midnight 14th March to turn on my plusnet router and I did that but now my router light has just been solid orange and flashing red. The internet is not working, please help.

  • ThatProgrammer ThatProgrammer (@ThatProgrammer) reported

    Like.. what I don't understand is how a Plusnet Stock Router could keep a consistent and reliable connection no matter where we were in the house, but with slow speeds - but a £460 combined, enterprise equipment can't hold a steady connection with 2.4Ghz devices? WTH..

  • Scottie_D_84 Scott Dryburgh (@Scottie_D_84) reported

    @Cboy1874 Would recommend plusnet mate. Great service and decent price

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • jaimeesnowdens Jaimee Snowden 🎮✨ (@jaimeesnowdens) reported

    @Plusnet when the engineer was meant to come yesterday but never showed and you didn't even get a courtesy email or text about it 😭😭😭

  • CookeLouise (((Louise Cooke))) (@CookeLouise) reported

    Just set up my mother’s new #plusnet modem. Easy all working. It was easier to move her to a new supplier @plusnethelp then get a new modem out of @TalkTalk . #talktalk don’t waste money having customer service you see.

  • AlShoots AlShoots (@AlShoots) reported

    Stream will be live as soon as BT and Plusnet sort out their **** WiFi. I ain’t taking a day off.