Plusnet Outage Report in Neath, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Neath, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Bridgend |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Maria
(@2mimik) reported
@Plusnet broadband down since 1.35 am and still not recovered. Tried to connect to your website with mobile data but process too complicated to follow. What happened to raising a simple support ticket?!!
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Jane Stuart 🗼⚽️👩🏻💻🍊
(@blackpooljane) reported
Considering switching broadband provider (from Virgin). Whole house coverage (BT?) & good customer service (Plusnet?) are the most important criteria. Any recommendations?
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Jenna Pickin-Jones
(@jennajones83) reported
@Plusnet Plusnet I would like to move providers due to my poor WiFi, waiting on an answer to tell me how much this will cost me....
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LemonFaded
(@iamlemonfaded) reported
@NOWHelpTeam Hello NOW, are you interested in taking me on as a new customer for broadband? I am unhappy with plusnet. Moved properties. Could you handle the switchover and do a deal where you put the cancellation costs in your new contract with me?
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Hannah Oldfield
(@hanoldfield) reported
@Plusnet hey, we waited all day for an engineer not to come. Since been told we don’t need one to connect us up. Going round in circles on the phone. Can you help please?
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Angharad Parry
(@parry_angharad) reported
@Plusnet Hello, we are having internet issues and it seems to be the same problem as last time. I have sent a DM.
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Tangible Punks
(@TangiblePunks) reported
@MarkR35197214 @Plusnet Just phoned them, major outage- not expected to be resolved until tomorrow midnight 😬
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nighthawk
(@HaughtonEoin) reported
Hey @Plusnet service has completely gone down in tooting. Tried restarting to no avail.
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Matt Frowde
(@edworf) reported
Hello @Plusnet, looks like the whole village were down across all providers and someone has now flicked a switch at the exchange and we're all good.
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Plusnet
(@Plusnet) reported
@ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield