Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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stoneysoprano
(@stoneysoprano) reported
@OpenreachHelp An engineer visited my property to access the pole to fix a neighbours problem. We now have no service and he has driven off. Plusnet tell me 72 hours to fix. My wife and I work from home. Ref. is 215635059.
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Manticore Art - I paint things
(@Endless_PaulyT) reported
@Plusnet Internet service is up & down, N2 area. Is there a reason for this? Been intermittent through the day for about a week now.
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Fran Jones
(@FranJones18) reported
@Plusnet I asked four days in a row if @Plusnet will be reintroducing data roaming charges and you ignored my question every day. I say I need to pay you money and I get a response within the hour. There's that legendary customer service at work again 🙄
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lisaharte101
(@lisaharte101) reported
@Plusnet In the time it’s taken, I’ve spent £90 on a new router and 5G wireless dongles to fix the issue.
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Plusnet
(@Plusnet) reported
@shezimaster66 Sorry to see this Shahzaib and I'm sure we can help. Could you get back to us on a DM with your username please so we can take a look into it for you? - Adam - Plusnet Sheffield
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Joanne Cooper
(@JoCo_68) reported
@Plusnet my internet has gone down and I can’t login to my account to report it
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Wayne McCarron
(@therealwaynemcc) reported
@Plusnet - The Absolute Worst Broadband Provider I have ever had the displeasure of using. My mother has been paying £25 per month for over 3 months and getting downspeeds of less than 10mbps consistently. Your customer service people are useless. I will be taking this to OFCOM
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Dave Sugden
(@davelms) reported
@Endless_PaulyT @Plusnet Same here, @plusnet has been up and down regularly in the last week (LS27 area). Each time is only for a minute and then it comes back again. Been great for 2 years before this week, now down more times in 2 days than it has in 2 years.
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Sam Gillham
(@samgillham) reported
@2plus2isjoe Visiting my mum and just spent ten minutes lecturing her on the obvious shitness of her Plusnet internet. Got weirdly animated and emotional about the whole thing even though I know nothing about how the internet works. She must never know.
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Dave Sugden
(@davelms) reported
@shezimaster66 @Plusnet Same here, @plusnet has been up and down regularly in the last week (LS27 area). Each time is only for a minute and then it comes back again. Been great for 2 years before this week, now down more in 2 days than it has in 2 years.