Plusnet Outage Report in Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Swansea, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
-
Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
-
kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
philip meads
(@philipmeads) reported
@Plusnet Tried reporting a fault earlier and the automated response said you are too busy to take any more calls? My mother's landline is currently down and she's unable to make or receive calls (she's just out of hospital as well)... How else are you supposed to log a fault?
-
David
(@daves_wee_hoose) reported
Great. Off to a bad start with @Plusnet mobile. Plusnet send email saying my PAC is incorrect. My original network claim they can't do anything as my PAC is being processed by Plusnet!! 😐
-
Plusnet
(@Plusnet) reported
@justme52181797 Hi, I'm sorry to hear this and for the inconvenience this must have caused. Please direct message the mobile number related to the account and our mobile trained agents will be happy to help. - Beth, Plusnet Sheffield
-
Philip Melling
(@p3x595) reported
@Plusnet Thanks. Managed to get it sorted remotely! Needed a factory reset of the router and re-entering login details.
-
mary burke
(@northernchic71) reported
@herobelfast @VodafoneUK Their customer service is appalling! It took me 3 months to sort out mine they owed me money!! Email Vodafone customer relations that's how I got mine sorted. I'm now a plusnet customer tried 3 but signal wasn't strong enough in my area.
-
Graeme
(@ge_london) reported
Hi Plusnet, can someone please help, My BB should have gone live 25th Nov, this failed, a new date of 8th Dec was given, this failed, Now 6 days later I am now told the 1st available appointment is 23rd Dec. Award winning ? I am beginning to wonder, please help.
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
-
Roger Cook
(@Roj78) reported
@Plusnet Hi Tony, I found the newer 5GHz was slower - after 2 weeks - so back to as was & in comparison to data, terrible at times. Roger
-
Gareth P 😷
(@ickoonite) reported
@ruskin147 @virginmedia No help to you but in the end I gave up on Virgin in Ealing and just switched to @Plusnet. The upstream is better anyway. (I now live somewhere with real fibre and think that will kill Virgin completely once it is rolled out nationwide.)
-
patrick
(@patrickjohn38) reported
@Plusnet as a Plusnet customer on Fibre extra can I purchase the new Hub2 modem router and what price charged.?