Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 11/27/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RSwindell Becky Owen (@RSwindell) reported

    @Plusnet is there an outage in alto. Hampshire please? We’ve had no internet all afternoon

  • Akendolfr Akendolfr (@Akendolfr) reported

    @plusnethelp @Plusnet Your service is atrocious and your customer service is non-existant. When this contract is done, I'll be too, unless you can actually help.

  • bartcrouchend Bart Smith (@bartcrouchend) reported

    @plusnethelp: I have been trying to contact Plusnet as am having problems with my router (keeps 'dying', I reboot - and it soon dies again). Your online chat is unavailable and the phones are continually engaged. Can someone please get back to me ?

  • GilloranEmily Emily Gilloran (@GilloranEmily) reported

    Dire service from @plusnethelp every step of the way. Very frustrated with all the delays and errors from @Plusnet

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    I hereby declare that Openreach is not fit for purpose, my VDSL remains unstable and Plusnet reports no issues and my equipment checks out

  • ____ellis ellis (@____ellis) reported

    is plusnet down in glasgow just now?

  • jenniehawkesx Jennie (@jenniehawkesx) reported

    Plusnet ur hold music is too sad pls I am already upset about my WiFi not working don’t make it worse

  • deadshoward jay (@deadshoward) reported

    @Plusnet @UswitchUK But you're so unbelievably crap

  • Forensic_CVBale CVB1💙 (@Forensic_CVBale) reported

    @BeTheMagpie They are terrible... it doesn't help that @OpenreachHelp take forever to take calls from the line partners and actually fix things. I'm with plusnet and so far.. 🤞 That is unusual as you are on a new estate, you'd think provision would have been made!

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!