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Plusnet

Plusnet outages and service status in Swansea, Wales

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • a1pettey
    Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • swiftysw
    Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BsoxT52516
    BSox T (@BsoxT52516) reported

    @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

  • CanarianWolf88
    CanarianWolf (@CanarianWolf88) reported

    @MrNickKnowles @SkyUK @skytv Get IPTV and a Plusnet FTTP internet connection. Don't give those parasites sky a penny, they're scum. Make sure you cancel your direct debit with them after giving them your notice as they'll keep charging you due to a 'system glitch'

  • David_SugarPen
    David (@David_SugarPen) reported

    @Plusnet Hi, I wish to move my domain and email service away from Force9/Plusnet due to a number of circumstances. Please would you let me know the procedure from your end to help this happen? Thanks.

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged

  • dazzlerellis
    dazzlerellis (@dazzlerellis) reported

    @vinke_rob @Plusnet They do it every year without fail, don't know where they get inflation figures from must be Argentina 😡

  • KyleRalphtdtr
    Kyle Ralph (@KyleRalphtdtr) reported

    @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

  • VRvalley
    Freedom Valley (@VRvalley) reported

    @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

  • Jaddle
    Jude A (@Jaddle) reported

    If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026

  • benandrewphotos
    Ben Andrew (@benandrewphotos) reported

    @Keiron841 @Plusnet Yes! Been so poor recently

  • spinner2000
    chris Jones (@spinner2000) reported

    @Plusnet my broadband is due for renewal I dont usually look at "exclusive" deals for me but tonight I have and it is cheaper to be a new customer and get a £160.00 gift card.. And to think I have 3 more family accounts with you aswel.. So much for loyalty.. Time to switch 😒