Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 03/17/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GilesDMiddleton Ⓖ Ⓘ Ⓛ Ⓔ Ⓢ (@GilesDMiddleton) reported

    @funkysi1701 @Plusnet I had a similar problem last year. Even when wired up to the router and disconnecting everything else. Listening to the phone line through a handset it was all static. They had to dig up my garden and some of the street as the wires to and from my T bar had corroded. Good luck.

  • Plusnet Plusnet (@Plusnet) reported

    @Xallkz I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Plusnet Plusnet (@Plusnet) reported

    @Baino_63 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • daniellenichols Danielle Nicholls (@daniellenichols) reported

    @Plusnet I need access to my old bills - can someone help?

  • mairiholt Planet Angus 💙 The NHS 💙 (@mairiholt) reported

    @Plusnet Morning! We've been 10 days without internet now. All our neighbours have been given a hub by their providers so they can work from home. Don't you do anything to help your customers during extended outages like this?

  • Divideandattack TheWatcher (@Divideandattack) reported

    @guardian Phone them, it might be a question of a payment mix up I have PLUSNET with no problems after switching from another provider

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    @Plusnet I did wonder. And EE have got terrible customer service reviews. I must say you've always been prompt answering queries. What's the answer then? 😢

  • mounsey John Mounsey🛒 (@mounsey) reported

    @Plusnet Hello. Quick one: Line rental due for renewal w/ yourselves in January, 2022. Service has been OK... but do I actually NEED it? (V. happy with the Unlimited Fibre service, also from yourselves -but landline isn't really needed anymore..). Mandatory??

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    @EE really fed up with phone/internet service provided by Plusnet in our new house and also our previous one. Someone local recommended you but I gather you're also part of BT. Would you be any better?

  • mairiholt Planet Angus 💙 The NHS 💙 (@mairiholt) reported

    @Plusnet 10 days without Internet in DG3 - neighbours have been provided with hubs or unlimited mobile data by their providers until the issue is resolved. What can you do to help please?