Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 03/08/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • druidic_giblets Giblets (@druidic_giblets) reported

    @Plusnet @plusnethelp having issues recieving our business router (2 missing so far) If I buy my own router would that work with it? We have a 16mb connection

  • slatzuk Slatzuk (@slatzuk) reported

    @Plusnet When will service be resumed. Why no updates available on your website?

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    @Plusnet this is stupid now, I’ve contacted your support and I’ve gone through all the steps and my connection is still ****. It’s ******* ridiculous, I can barely get anything online done

  • caldy003 Russ (@caldy003) reported

    @singingshiver Yes I can, have read up on Plusnet cos they are cheaper but there’s some negativity about how strong their WiFi signal is and that is a priority

  • TheBigCatBird The big bird (@TheBigCatBird) reported

    @plusnethelp are there issues with broadband? As your website says not yet others say issues? Also the help online says if you cannot try another router you may be charged? Yet when you sign up you are asked to send your old router to plusnet so are left with no other router ! 😡

  • steveclark1955 Steve Clark (@steveclark1955) reported

    Day 3 without e-mail, and still NO ACTION from @plusnethelp @plusnet who created the problem!! #verypoorservice 😡

  • gaelmcl Gael McLaughlin (@gaelmcl) reported

    @sctmcg @KingSavageShaun Recently left Sky because they were just terrible. Couldn’t use Twitter and watch TV at the same time. Medieval. PlusNet so far are better but would like better still.

  • craig_a_81 craig alexander (@craig_a_81) reported

    @Plusnet @plusnethelp when are you fixing your garbage routers that disconnect WIFI frequently? Pretty sure this is in breach of contract. Making work from home impossible. Looks like it has also been ongoing for a year at least going by google. @martinmorris79 #PlusnetSuck

  • kobb Michael Corbett (@kobb) reported

    @plusnethelp I switched to PlusNet on 3 December and am getting really poor service. What are your guidelines re giving customers a refund?

  • parfo74 dean parfitt (@parfo74) reported

    @73Underwood @SkyUK Go with plusnet Steve, that's who I'm with, had no problems whatsoever and English people on customer service.