Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet "Steps taken to resolve: I've tested your phone service and found a loop fault. We require an engineer to visit the property." From Your colleague James. 17/10/2022 15:32 The previous openreach engineer said the problem had been resolved. He never visited the property either.
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Claire Dunford
(@rainbowclaire) reported
@Plusnet We're still having issues. Are you able to advise? He is totally unable to make or receive texts and calls and has been for numerous days. This is not the service we are paying for
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Alan Francis
(@4lanFrancis) reported
@Plusnet just joined u and wished I hadnt. Billed over £200 cancellation fee when I've just joined. Keep being told by everyone I call u r wrong not me but no one can resolve it. Question I.D. 228055704 U/Name AlanFrancis51 - 5 days left before you cut me off Please Please help.
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Ray
(@Ray60107381) reported
@Plusnet customer service at Plusnet which used to be good has taken a nose dive as you can’t even email them now. As a long term customer I’m off. There are so many other providers now who are cheaper, check them out.
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Katy
(@alfiesmummy0925) reported
@tescomobile hiya I was told my mobile number transfer from Plusnet to my new tesco mobile would be completed yesterday but it hasn’t happened. Can you help please? Thank you :)
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Joan Kingston
(@Kingston8Joan) reported
@Plusnet this will be the third time tweeting you with zero response. A monumental customer service failure that has left me deeply upset. Your team have, once again, lied to me and caused significant upset
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Our René (El Dios)
(@NotreRene) reported
@Plusnet is absolutely awful. Streaming TV is worse than when the aliens took out a satellite in Independence Day.
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RoamingLiz
(@Love_Austria007) reported
@Plusnet have sorted our internet out at the bungalow on the day they said it would be switched on. Good customer service with regular updates including a DM service on here. Thank you. I would be moaning on here if it had gone badly so feel I should give praise where due
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Jane #YellowRose 💙
(@janestevenson68) reported
@mrmattpage @Plusnet Yes, Plusnet have been brilliant with me also. I have stuck with them for years bcs of my positive experiences with customer service.
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Keyzer Anon
(@AnonKeyzer) reported
@ShellEnergyHome after 90min on hold your team dropped the call brilliant service, can i have the telephone number to your cancellations department please? we should have gone with @Plusnet lessons learnt