Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 01/21/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HazatSWG HarrietlovesGeeks (@HazatSWG) reported

    @Plusnet what's going on??? Why are you down??

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    Worst internet provider guys? We've endured a few but @Plusnet beats the lot.Can't imagine why OH chose them again having lost internet/phone for weeks in Feb 2020 floods when BT box was affected.Service in new home has been appalling. Made homeworking impossible. And it's dear.

  • majandmaltby Michelle Abadie (@majandmaltby) reported

    @Plusnet having problems with email - can send but not receive via my mail client (outlook 365) but they aren't on the server via plusnet webmail. Please advise. Thanks

  • jane_bolt Jane (@jane_bolt) reported

    @bt_uk apparently you're holding up my broadband connection that I ordered with plusnet on 20th April. Still no progress can you help?

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet Internet down AGAIN! How many faults must we tolerate? Becoming very disappointed in the quality of service as an NHS homeworker who relies on effective connectivity. Please help!

  • bitchystichy FijustFi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bitchystichy) reported

    @j_cooper999 I have had plusnet before, and it was terrible, and the customer service was piss poor - it was apparently always a problem with my PC and nothing to do with them, despite the fact that the data showed otherwise

  • hannahhallsnaps Hannah (@hannahhallsnaps) reported

    @Plusnet our internet is down for the 2nd time in 24 hours and despite having full 4g on my mobile I can’t load the contact page or my account page of your website to speak to anyone. What’s going on?

  • young_geezee Graham (@young_geezee) reported

    Honestly not sure what is going on with @Plusnet customer service lately but it has really gone down hill.

  • NN10Canary Mike Garwood (@NN10Canary) reported

    @Plusnet this is getting silly now. Please help! I'm a customer and can't use my phone because you have placed a block on it for the US. Please help!! This is unbelievable

  • rgarner Russell Garner (@rgarner) reported

    Hm, @Plusnet have noticed we've been paying for a service (enhanced care) we've not been getting as a business, so they've sent me a cheque (thanks!) Trouble is I can't find a bank that's still open within 4 miles.