Plusnet Outage Report in Swansea, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Plusnet
Plusnet is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Swansea, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
-
Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
-
Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
-
Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
liam *******
(@liampollock6) reported
@Plusnet hi Plusnet, my broadband is down. I am seeing an orange light on the router. Can you help please?
-
Alisdair Pither
(@AllyPither) reported
@Plusnet really slow internet in eastleigh Hampshire. Are you having problems ?
-
tricyclist♂
(@tricyclist100) reported
@Plusnet Webmail still not working ("server error failed to send fetch command") No response from you in 4 hours??
-
tgr
(@tgr42) reported
@Plusnet Since last contact the internet dropped 6 more times. Today broadband speed is very slow, struggling to even login to Plusnet to report follow-up! Suspect weather related issue on line somewhere or at some exchange. My router & filters fine & line is crackle-free.
-
margaret cobble
(@MargaretCobble) reported
@Plusnet husband and I had plusnet sim only. Cancelled both May 21. You carried on billing. Spoke to customer service in August who assured had now been cancelled. We are currently in Spain and have had to pay Arvato debt collectors more than £80. Appalling service
-
smartesthorse
(@smartesthorse) reported
@Plusnet award winning customer service? Waited in for installation 19 October no show STILL not got a date!! Paid my money now deafening silence. Maybe I should stay with current provider this lot are beyond useless phone calls get cut off!
-
Phil Gregg
(@pajg) reported
@Plusnet what has happened to your amazing customer service.I have tried to resolve an issue all day and have been unable to speak with anyone just automated responses had one response via Twitter then didn’t respond to my reply poorfrom a company I admired about their service
-
cerebral symphony Ⓥ
(@cerebralsymphoy) reported
@Plusnet Do you support Wi-Fi calling?
-
liam *******
(@liampollock6) reported
@Plusnet I am having issues with my broadband. Can you please help me?
-
Jomin George
(@JominGe00715465) reported
@Plusnet I was attending an important online meeting. Broadband is down suddenly.... what is happening? Tried calling plusnet. Not connecting... very bad service