Plusnet Outage in Swansea, Wales
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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Plusnet problems in the last 24 hours in Swansea, Wales
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Most Reported Problems:
- Total Blackout
Plusnet in Swansea, Wales CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Plusnet Issues Reports Near Swansea, WalesLatest outage, problems and issue reports in Swansea and nearby locations:
from Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
from City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
from Swansea, Wales
plusnet is honestly THE worst wifi in the world
from Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues ReportsLatest outage, problems and issue reports in social media:
@Ofcom Please can you investigate PLUSNET. I live Leicester and broadband speed is always super slow. You never get what they advertise.
@Plusnet absolutely disgusted and disappointed with the service my sister is experiencing. Nearly 2 weeks with no Internet. No one sorting it. Having to explain it over and over and now trying to charge her £169 to cancel!!!! Shes received nothing from you. This is awful service
@wayne8772 Hi Wayne. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleagues will be able to help. - Jess
@_AndreaUrbanFoX @PostOffice If you want a basic phone/broadband package, Plusnet is pretty good. We used them for my Mum's house. Their customer service works, which is unusual these days.
@Plusnet internet is woeful, help is woeful. I give up 😡🤬😡🤬
Anyone else with @Plusnet broadband having an awful time of it lately? Constant drop outs, massive variations in speed and totally unusable WiFi? Not good enough @plusnethelp 😒
Oh, and every time I bring this issue up I get no response lately. All I'm asking for is the plusnet site to NOT be restricted when a payment is late. It's counter-productive and pointless.
6 weeks after trying to organize a home move: 10 calls to @Plusnet, 3 no-show @WeAreOpenreach appointments, £65 spent on mobile data and wifi hotspots, no compensation offered. 8 years as a customer written off. @virginmedia shut up and take my money!
@Plusnet “the straight forward internet provider” who can’t help a customer when it comes to moving house, but instead add costly extras when the current service has stopped working!!
Plusnet down for anyone?