Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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heidi kass
(@heidikass) reported
@Plusnet were having issues with our broadband right now :( have done so for last few weeks. Have reset but no better and just freezes on the help page on your website. Please help!
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london loafer band
(@BandLoafer) reported
@Plusnet Account user name: ukloafer To whom it may concern Further to my previous complaint. I have received a new router but your internet service is still bad, I am experiencing the internet disconnection 1 to 2 times times a day. All I can do is restart the router, then it
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Rob Dawson 💙
(@RobDaws9) reported
@Plusnet ridiculous that I am working on my tablet whilst hotspotting to my phone because the WiFi is so bad that I can't work at my desktop. 1 room away from router. Tech support told us to put router in middle of room. Joke #Plusnet #WeWillLetYouDown
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James Hobbs
(@JamesHobbsUK) reported
@Plusnet Quick question re. mobile data. Are you removing roaming as your network piggybacks on that of #EE?
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Rod
(@bermuda_onion) reported
@VodafoneUK Solved my bad signal problems by switching to Plusnet. AND its cheaper FFS !!!!!
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Suffolk Chap ( ex Londoner )
(@Justbrexitdone) reported
@AmazonHelp A Samsung smart TV running on a WiFi signal from plusnet at between 22 and 28 mbps.
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Benny12321
(@sarben321) reported
@SamsungUK TV is Samsung UE50TU8500UXXU Firmware is 1460 Internet provider: Plusnet Connection is Ethernet cable. Fixed IP address App version: 6.25.401 Please let me know what the fix is as this is a new TV and @All4 worked fine until they auto updated the app in Feb. Thx
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Brandon
(@Yerdunson) reported
@Plusnet Is there an outage on the Phone Lines in Leicester cant seem to call anyone from a Landline?
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E
(@eyewrit) reported
@TriTim @Garybro82547780 @MartinSLewis And once Vodaphone follow, effectively the remaining operators will have no choice but to do the same. Take a look at who BT Group, Telefonica, Vodaphone and Deutche Telekom own. Then you've got the smaller providers like Plusnet who use EE's network, so will be the same.
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Jahan Dhondy
(@DhondyJahan) reported
@Plusnet Can you please provide me a customer service phone number rather than automated messages…well frustrating we’ve had intermittent wifi for two days