Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swansea, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jaz j
(@jjand00) reported
@Plusnet please can you sort out your internet issues been on and off all day
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muckfe
(@WorkieTicket99) reported
@Plusnet why do you seek to punish long term customers ?. My current deal (as a long term customer )is now £10.93 a month … new customer pays £9. Fantastic.
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Dougie Lawson
(@DougieLawson) reported
@Plusnet It's pointless. You can't fix the HARDWARE problem. It's been this bad forever. We switched from dial-up to ADSL (and got a massive speed uplift) and then to VDSL2 (and another uplift) but we're at the limit now. The hardware problem has existed for FIFTY years.
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muckfe
(@WorkieTicket99) reported
@Plusnet did you know if you are an existing customer with these and you up your data allowance from 10 to 20gig you will pay £16.39 .. if you are a new customer it’s £9 . Outrageous.
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Alexis
(@Alexis01457679) reported
@Plusnet I'm a broadband customer just tried to sign up for sim only mobile, said there was a payment error but the payment has registered on my card ok, not received any emails, what can I do I don't have time to sit waiting on hold on phone
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Anna Altana
(@anna2825) reported
@Plusnet @Plusnet I am at my wits end with your CS peole! Now and again yo get a good one then you get the one I just spoke to who was both rude and unhelpful so I hung up before I started to lose it!!!!!!
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ProbablyNowt
(@ProbablyNowt) reported
Truly awful 'service' from @Plusnet broadband. 2 weeks since house move: still no internet connection. Now told to wait a further 4 days until someone will 'look into it further'. Broken promises, conflicting info, delays, 0mb. For £65 fee? That won't do 💩
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HappyChappy
(@mworley71) reported
@Plusnet award winning customer service?? Not for us! Still without internet two weeks after moving even though we gave 2-3 weeks notice and was told it would be completed on the 18th! 🤬
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Dougie Lawson
(@DougieLawson) reported
@Plusnet Hi Ella, you can't ever fix my speed, it's a lost cause. It's a OpenReach hardware problem due to aluminium cables in the last 400m from the cabinet. If you can arrange to swap that out for fibre to the house you can solve the problem.
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muckfe
(@WorkieTicket99) reported
@Plusnet Yorkshire puddings is quite apt . Why as a long term customer must I pay £10.93 a month but as a “new” customer pay £9 for the same sim deal. ?