Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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PoundsandSense
(@PoundsSenseBlog) reported
The Plusnet mobile phone network is down at the moment and has been for several hours 🙁
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Andy Abello
(@oabello3) reported
@plusnethelp just joined today. Put Plusnet SIM in when old one lost service but number hasn’t ported. It’s been 8 hours now. Can you help please?
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Michelle 💙
(@lakeland31) reported
@nikeusjohnson @plusnethelp Never had an issue with Plusnet before but now I can see why they are getting bad feedback.
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Shrey Mittal
(@ShreyMittal20) reported
@plusnethelp Calls are working but SMS are not working! Sometimes I get friends SMS after a week! Plusnet direct debit SMS are coming on time! but not others!!
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@nick63_mcg
(@Nick63M) reported
Hey @Plusnet when we say in Yorkshire “that’ll do”, we don’t mean that any old ******’ ****’ll do. My mobile hasn’t worked for calls in or out for two days, neither mine or my wife. Please sort it, quick!!!! #mobile #Phone_connection
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Darth Cakes
(@CakesChaos) reported
Welp, Not sorry, But @Plusnet Our time is done. You failed for 4 months fixing an issue on my line, even accused my PC's power supply for being the issue. Well no more. You don't offer FTTP and it's no active in my area. So Long, and Thanks for 6 good years and ****** final one
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Guy Rodwell (Open)
(@guyrodwell_) reported
I believe I have fixed our internet issues! After speaking to Plusnet today, I was made aware that I can actually change and configure our router settings. I've connected my PC to the 5Ghz band, and immediately I'm getting our normal promised speeds!
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Shrey Mittal
(@ShreyMittal20) reported
@plusnethelp @Plusnet Lauren, moreover you are not reading complete problem that I am not receiving any SMS and even friends SMS are many days late! For a company that sells on customer service, you are too quick to say you dont support and close the issue!!
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Geo
(@GeoxCe) reported
@plusnethelp hi plusnet my problem has been since i joined you a few months ago 4mb/s download and a dead phone line
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Snoopy
(@Snoopy20551675) reported
@Marathon_Tardis @Plusnet @plusnethelp My phone is down!!!!! Come on plusnet!!!!