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Plusnet

Plusnet Outage Report in Swansea, Wales

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • swiftysw
    Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • a1pettey
    Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenSethuraman
    Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet We have been down all morning and have been unable to contact you via ‘live chat’ …And yes we received message after I went public .. but still not fixed or notified there is a problem (40 minutes later) - not impressed with your service

  • PScotfree
    Peter Forbes (@PScotfree) reported

    @Plusnet Old Plusnet customer, have Hub one router. Would there be any benefit in asking for a Hub Two router ?

  • thoughtcat
    Rik (@thoughtcat) reported

    @Plusnet Hi, I've had emails to a local firm bounce back as undeliverable saying "Please contact your Internet service provider since part of their network is on our block list (S3150)." Thus I am informing you as my ISP. Can you assist please.

  • CaitieMackay
    Cait Macks (@CaitieMackay) reported

    Mr Plusnet man, I'm aware my accent is amazing, give me my Internet please idiot

  • kieranrturner
    Kieran Turner (@kieranrturner) reported

    @Plusnet Hi, is there a problem with service in SE London tonight? Awful speeds, keeps dropping out, barely working. SE13. Thanks.

  • AmyLovesCats
    Amy 🌍 3.5% 🇪🇺 (@AmyLovesCats) reported

    @Plusnet have messaged you on Messenger but why no #network service yet again here in #Barnstaple?

  • NicolaCarle2
    Nic (@NicolaCarle2) reported

    @Plusnet once again I'm experiencing a dropping connection. Since Xmas when my daughter got an ipad the connection drops all the time and rebooting and turning off WiFi doesn't help, also takes ages to appear on the WiFi list

  • snathe
    Him Over There, in 2022 💙 (@snathe) reported

    @mistertee1970 @MsSpydaSam Seems to be horses for courses. I've been with Plusnet for 7 years through necessity (no cable) and I think I've had only 2 "major" outages in both places I've had service. It's handled my WFH (and latterly Kath's) superbly, as well our VoIP telephone line.

  • andyricflair
    ricflairandy (@andyricflair) reported

    @Plusnet My service is due to swap on monday and i still haven't received your router.

  • Cathy59
    Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cathy59) reported

    @Plusnet I would NOT RECOMMEND ANYONE USING THIS SERVICE AS THEY ARE A CON AND JUST WANT YOUR MONEY