Plusnet Outage Report in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Andrew Pettey (@a1pettey) reported 58 seconds ago from Pyle, Wales

  @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

• 
  Andrew Reed (@reedo456) reported 9 minutes ago from Bishopston, Wales

  @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

• 
  Gareth Davies (@gjdavies70) reported 35 minutes ago from City and County of Swansea, Wales

  @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

• 
  Simon Williams (@swiftysw) reported 50 minutes ago from Llanelli, Wales

  @Plusnet anyone to help with an upgrade??..

• 
  kat 🍊 (@_katyjames) reported 56 minutes ago from Swansea, Wales

  plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rose Wootton (@RoseWootton) reported 6 minutes ago

  @virginmedia @Plusnet I’m shocked by the inadequacy of your staff, and I’m tearing my hair out at the thought of explaining this whole thing again, for the 13th time, to someone else who will promise to, but won’t fix the problem!

• 
  Netto (@7Netto85) reported 10 minutes ago

  After troubleshooting for myself it seems that the router that Plusnet provide is just, well, s***. The customer service is the worst I’ve ever had the displeasure of experiencing!

• 
  Paul Handley (@PaulHandley5) reported 10 minutes ago

  @virginmedia Do you ever call back or is that just a myth, getting a bit frustrating now. Hey @Plusnet fancy a new customer??

• 
  Tim Miller (@Xexyzx) reported 11 minutes ago

  On Tuesday I was told everything was sorted, and the line would be activated before midnight. Wednesday morning, no broadband. I commented on the support ticket to tell @Plusnet this so they were aware - apparently this means "don't worry about this line, it's lowest priority!".

• 
  Nigel (@Nigelontheradio) reported 12 minutes ago

  @Sundaytwist @VodafoneIreland Vodafone is such a rubbish company. Dispensed with their services years ago. Phone wise been with 3 for 12 years and get my broadband from plusnet. Not let me down yet

• 
  Peter Sandland (@Pete_Sandy) reported 13 minutes ago

  Plusnet is just the worst Internet provider going!

• 
  Goldbum Rosenberg (@Goldbummer) reported 13 minutes ago

  @plusnethelp @Plusnet hi all, have email confirm to set up my broadband. Have the router now plugged in but Red flashing light. Tried resetting, with button / paper clip / unplugging everything. Can’t find anymore help online, can’t get through to customer services. Thoughts?

• 
  J.C (@fishcake555) reported 15 minutes ago

  @plusnethelp If I join Plusnet broadband, is it possible to request a go live date for your service to start, as my current supplier charges a cancellation fee if its even 1 day before my current contract ends next month?

• 
  J.C (@fishcake555) reported 17 minutes ago

  @plusnethelp If I join Plusnet broadband, is it possible to request a go live date for your service to start, as my current supplier charges a cancellation fee if its even 1 day before my current contract ends next month?

• 
  Debbie Stewart (@Debs_Stewart) reported 17 minutes ago

  @plusnethelp been trying to get Plusnet help all day. No landline for 2 days and hanging on the phone for 20 minutes at a time. No call back facility. Not happy!