Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 01/28/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeBonner5972 Jake Bonner (@JakeBonner5972) reported

    @michaelweedon @Plusnet Mine went down around 8pm and hadn’t returned. 😔

  • JamBriggs James Briggs (@JamBriggs) reported

    @Plusnet Is your broadband down? Barely worked from 3pm and has stopped working altogether now. Lots of lights flashing on router but no internet light.

  • littlejanwood jan wood (@littlejanwood) reported

    @Plusnet I don't like to think of you being bores so, can you tell me why my signal strength has dropped to next to nothing when, 2 weeks ago, it was at full strength?

  • michaelweedon Michael Weedon (@michaelweedon) reported

    @Plusnet Excited for Christmas? Well, we were all snuggled in for an evening with Ghosts and the like, but your broadband connection has gone down at least five times in the past half hour. More No, No, No than Ho, Ho, Ho.

  • Plusnet Plusnet (@Plusnet) reported

    @crystallised123 Glad to hear this. Get back to us if the issue re occurs or we can be of any further assistance. Dylan Plusnet Sheffield.

  • ACHRAFAMIRI Achraf Amiri (@ACHRAFAMIRI) reported

    @Plusnet My internet connection is EXTREMELY SLOW—it takes over 20sec to load a basic Google page… Perfectly lamentable while working from home! I’m extremely unsatisfied with your service and must consider switching internet provider if this doesn’t improve ASAP. Not a + but -

  • darrenj224 darrenjames_ (@darrenj224) reported

    @Plusnet hi, I need copies of bills for accounting purposes. I need ones older than available to download from my account online please can you help. Thanks

  • woldsweather Trevor Appleton (@woldsweather) reported

    @Plusnet Is there a problem with email? Mine are all coming back server delay relay denied.

  • HaddersIan Ian Hadders #FBPE (@HaddersIan) reported

    @LindsCollumbell @Plusnet Been chatting to them,cust service really good, lot better than virgin media!

  • OhLittleLadyT Tracey Fish (@OhLittleLadyT) reported

    @Plusnet I called yesterday having NO internet connection for over a week now. Someone came to fix it today. Said the problem was at the main box. He went off to fix this. Didn’t come back and the problem still exists. So the problem hasn’t been fixed!!I’m fuming.Waste of time.