Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Swansea, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Demas
(@Demas62121174) reported
Plusnet down?
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Claire
(@ClaireterryCt) reported
@Plusnet We've had no Internet since last night. The modem is orange and the PON light is red. Tried reset. Got nothing. Is there any issues atm? SS3 area
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Paul Aylett 💙
(@HappyFerrret) reported
@MartinSLewis Absolutely. @Plusnet have been telling me since Friday 3rd that they are extremely busy but their "award-winning UK based support team" will get back to me as soon as possible" It's now Friday 10th!
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Pun Penguin
(@PunPenguin1) reported
@Plusnet I'm trying to pay my bill, but your website is down.
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Berry
(@BerryandEmmett) reported
Hi @Plusnet. I had an issue with Openreach connecting my broadband & have put in a complaint with them, but they have said you will need to raise an invoice to them for financial compensation for me as they were doing the work on your behalf. Can you please contact me to discuss?
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Cowboy🤠
(@CowboyKiwami) reported
@elfinpsyop what internet do u have bruh i switched to PlusNet and havent had issues for like 3 years now
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lannilou
(@Lannilou) reported
@Plusnet hi I need to cancel my mums broadband but she has dementia and we don’t know passwords what can we do ?
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karen howlett
(@ayley26) reported
@Plusnet why arent you replying toy DMS or messages?.your customer service is truly appalling,I m due for renewal but I think I will be off to @SkyBroadband
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Workers2Unite
(@NicolaKirton9) reported
@SteveDoggett5 @AverteFacium @ScottAnd67 60 years old now, and I live alone. I was abandoned until Customer Service at Plusnet checked my UC journal in March to confirm I had my UC payments reinstated. UC payments of £170 for 2 weeks was and is my only income.
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david eckley
(@galalaxyquest) reported
@Plusnet Plusnet Please reply to my 2 complaints sent to you on 1st October by PM. Your customer used to be good but is now very poor