Plusnet

Plusnet Outage Report in Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 02/08/2026 04:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @yanpotatoqueen_ I'm sorry to hear that you had a poor experience on your first call and I will pass on feedback about this. I'm glad that the second member of staff was helpful :) Regards, Emily Plusnet Leeds 🌞

  • maksamphoto MAKSAM Photography (@maksamphoto) reported

    @Plusnet my internet has been down for the past 30 mins. Please kindly take a look asap. Postcode affected is E7 / Stratford is where our exchange is.

  • rossi0569 Ewen Ross (@rossi0569) reported

    @Plusnet ok folks. My mum sadly passed away on 24/03/22. Tried to contact Plusnet when she moved into care to cancel her contract, they wouldn’t speak to me. Now mum has died they won’t talk to her Solicitor. Why not, they’re only doing their job😢

  • PrincessTima3 Princess Tima (@PrincessTima3) reported

    @Plusnet I have some issue and cannot log in please help

  • janenash25 Jane Nash (@janenash25) reported

    @Plusnet can anyone help my brother he has no internet for a week and now cut of his landline! I live 130 miles away so can’t see him

  • kmoneysaver easypeasy (@kmoneysaver) reported

    What's going on with the broadband? I'm in Stratford and my internet has been down for almost an hour? @Plusnet

  • Kevin_Bridgend Kevin Jones #FBPE (@Kevin_Bridgend) reported

    @Plusnet I have a problem with my plusnet broadband, I raised a call on 9 Feb 2022. This is supposed to be a company with great service. I have raised it as a complaint, no response. Why has this company gone so bad? #PlusnetSupport

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    Plusnet engineer said the issue was the router. I put in a new router. Internet still poor. Call operator for Plusnet says it's a line issue and an engineer will have to attend. Changing my mind - I wouldn't recommend plusnet anymore

  • VictorMeldraw 🐾 🐈‍⬛ චᆽච Lucky Nigel Cat චᆽච 🐈‍⬛ 🐾 (@VictorMeldraw) reported

    @Plusnet has there been outage at Plusnet mobile past half hour. Despite rebooting everything had spinning thing. Ok now.

  • Plusnet Plusnet (@Plusnet) reported

    @RevDrDom I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.