Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 03/11/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cornelius71xx Críostóir O’Dochartaigh (@cornelius71xx) reported

    @JanineShirley2 @TalkTalk @Plusnet I cancelled my DD in September, the problem is the I’ll be unfairly recorded as non payment for services i cancelled correctly and no longer have..

  • CaitlinTMacleod Caitlin Macleod (@CaitlinTMacleod) reported

    @Plusnet is Le67 down?

  • NotreRene Our René (El Dios) (@NotreRene) reported

    @Plusnet Or just don't have a p*ss-poor service?

  • traceyh64166039 Tray Horton (@traceyh64166039) reported

    @Plusnet had no internet al, day. Orange light and red flashing b.. says problem in area should of Beenresloved by 15.08 but still nothing and can’t get hold of anyone for update? Melton Mowbray le13

  • alfiesmummy0925 Katy (@alfiesmummy0925) reported

    @tescomobile hiya I was told my mobile number transfer from Plusnet to my new tesco mobile would be completed yesterday but it hasn’t happened. Can you help please? Thank you :)

  • elaereeen ela eren (@elaereeen) reported

    @Plusnet i ordered broadband to my flat today and received a message saying my broadband delivery will be delayed, and my account says “we found a potential problem” on checking the line. I need broadband urgently so need help with understanding what is going on.

  • mummaof32 mummaof3 (@mummaof32) reported

    @Plusnet I need a new router but can’t get any help on your website

  • NotreRene Our René (El Dios) (@NotreRene) reported

    @Plusnet is absolutely awful. Streaming TV is worse than when the aliens took out a satellite in Independence Day.

  • SDCForeverMe SDC1 (@SDCForeverMe) reported

    @adz232 @O2 @EE No thank you, EE are owned by BT, just as Plusnet are,so I would rather have anybody else rather than BT. I am sure O2 will get it fixed but my last company mobile was on EE and that was rubbish. O2 just need to fix this one.

  • Kingston8Joan Joan Kingston (@Kingston8Joan) reported

    @Plusnet this will be the third time tweeting you with zero response. A monumental customer service failure that has left me deeply upset. Your team have, once again, lied to me and caused significant upset