Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sazzy Sandra 💙🐈☕📚🍫
(@Sazzy__Sandra) reported
@Plusnet Yes still need help
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manta
(@holliepops210) reported
@boabsmith45 @Plusnet I'm having the same issue, going to change provider tomorrow
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Paul Hatton
(@PhattonPaul) reported
I've been trying to order @Plusnet for the last hour and customer service is so bad I'm tempted not to bother. Waited ten minutes to speak to someone, the line was cut off and the advisor didn't even have the courtesy to call me back.
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Kitcraft // Free Kit Design
(@kitcraftdesign) reported
Never dealt with a company so useless, with rude, arrogant, and obnoxious advisers like @Plusnet. Wouldn't let me get a word in edge ways trying to explain I'm stuck not being able to work because of their fault, confirmed external fault. Someone better get in touch immediately!
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cazza richardson
(@RichardsonCazza) reported
@Plusnet my bill is over £41 for awful broadband. No TV nothing else. I want to move to another better provider. Why can you justify these prices for rubbish service? I’m going to ring you & cite you have broken the contract terms you set yourself.
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Joshi Eapen
(@joshikeapen) reported
@Plusnet has got the worst customer service. My home move broadband order is not sorted even after 4 weeks. None of their CS advisors know what's happening. Never ever go near their broadband service #shambolic
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ash
(@hardgraft1) reported
@Plusnet have the cheek to charge me for a service that hasn’t worked for 2 days
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Plusnet
(@Plusnet) reported
@laaurxn Hi Lauren, sure and I'm sorry that you're unhappy with you billing. Please send us a DM with your broadband username or mobile number depending which service it's for and I'll make sure we get it sorted. - Adam - Plusnet Sheffield
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michael smith
(@boabsmith45) reported
@Plusnet oh , and it’s almost 1 am … internet is 24 hour , life is 24 hour , but customer service is 12 hour ?? …
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Andrew Clarkin
(@ajclarkin) reported
@plusnet Hi. My plusnet mobile consistently fails to make or take calls. They drop after 1 ring or 1-2 secs of call despite good signal. Having to use landlines for most calls now. Can you help please?