Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 02/03/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paul67davis ItinerantsRus (@paul67davis) reported

    The customer support @Plusnet may be friendly, but is technically inept. You sold me a package knowing there were going to be issues with the PAC transfer. I'm left in limbo with a sim that won't function and if I leave you can't give me a PAC code so I will lose my number,

  • Joannejosiejojo Josie Jo Jo (@Joannejosiejojo) reported

    @Plusnet Hi, is your website down? I've been attempting to access it all day and to no avail.

  • LMRM304 LMRM (@LMRM304) reported

    @Plusnet I’ve been on hold for 52 minutes !!! Award winning customer service Wow you must be very busy …..any chance of someone answering the phone

  • cazzaragi Calum wilson (@cazzaragi) reported

    @Plusnet Is the issue with porting numbers to plusnet going to be resolved any time soon? The number hasn’t transferred over despite a text last night saying it would. And now I have no data. It’s farcical.

  • Maribellmouse Marianne (@Maribellmouse) reported

    @292CAN @Plusnet I’m in the same boat. So angry they are continuing to accept port requests when it isn’t working. They have been aware of the issue for some time and still have no idea how long it will take to resolve. Meanwhile we’re all trapped with no data, no texts and our numbers in limbo!

  • bex1884 Becky Palmer (@bex1884) reported

    Been left no phone since Friday AM, after trying to move to @Plusnet When contacting the customer service team, I’m being told there is no available timescale to have it resolved?!

  • cunbobs Cunbobs (@cunbobs) reported

    @Plusnet please stop increasing my 30 day rolling contract. It's getting annoying that I have to keep changing my plan - I mean, I keep getting more data for the original cost...but still...stop doing it. The cost of living is going up, stop adding to the problem!

  • Michael67963044 Michael Atkinson (@Michael67963044) reported

    @Plusnet hey is there a service problem in Newcastle I have lost connection and am needing my data today

  • JoviMullen Jovi Mullen (@JoviMullen) reported

    @Plusnet hi, our broadband price has increased without any notification. We would like to discuss this or cancel as we can get a better deal elsewhere. Can you advise what I can do?

  • jeffpovey 🇺🇦Jeff Povey 💉💉💉💉🇺🇦 (@jeffpovey) reported

    @Plusnet Bit late guys, my broadband suddenly came back to life at 22.20 last night, 7 hours after it went down.