Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 02/14/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ibi_reichl Ibi Reichl (@ibi_reichl) reported

    The @Plusnet service line just made me lose Whamagaddon. Why would you do that?!

  • Danjk1984 Dan (@Danjk1984) reported

    @Plusnet hello, I sent you a DM over the weekend, could someone please help me?

  • FelyxLawson 🏳️‍🌈 Felyx Lawson 🏳️‍🌈 (@FelyxLawson) reported

    @Plusnet this is second time in two months I’ve had to contact you. Our speed is currently sitting around 1-2Mbs which is far lower than the guaranteed 28Mbs. It also can’t be wireless interference since two of machines getting slow connection are wired into the router

  • TredegarAnn Ann Fleming (@TredegarAnn) reported

    @MarkSJordan @Plusnet I’m having the same problem with @plusnet The only option is to tweet which they ignore.

  • sh1van1 Shiv (@sh1van1) reported

    @Plusnet hi I have been waiting for over a week for a SIM card I was suppose to receive a week ago. I’m unable to make calls bc you switched my phone over. Can you reverse the switch of network?

  • mw_hufc Martin Watson (@mw_hufc) reported

    @MarkSJordan @Plusnet Most modern phones support voice over wifi so signal boosters are getting a bit old hat as the phone will switch to using the wifi it's attached to instead.

  • cornish_poet Jo Hoskin (@cornish_poet) reported

    @Plusnet don't go with plusnet. We have had nothing but issue's with mast down for 6 week's they have no resolution date! And tbh can't be bothered! Really shocking 🤔

  • Michell16567318 Michelle Atkinson (@Michell16567318) reported

    @bt_uk absolute disgrace. About to move to you on 10/12 for a full fibre line for business but you’ve told plusnet to cease service 6/12. So no service for 5 days and I’m a business customer. 2 hours wasted and manager will call in 48 hours - how as won’t have a service?

  • ianmatchett Ian Matchett (@ianmatchett) reported

    @Plusnet hi, I've had sudden intermittent issues today on my internet, nothing has changed on our end. Any solutions for me??

  • iamgoldunicorn Claire (@iamgoldunicorn) reported

    @Plusnet no mobile network available since Friday. Can you help please? I've sent you a PM but had no answer.