Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Wintle (aka @ross@fosstodon.org)
(@magicroundabout) reported
@TomButcher13 Moved to Plusnet. Wanted to be on EE’s network as I get coverage in the right places. And they’re cheap and actually seem pretty good! Time will tell.
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Happy Hilary
(@happyhcsw) reported
@Plusnet thanks jamesno2 your customer service is second to none #resolved
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David
(@peakydav_bwfc) reported
@Plusnet shocking service unable to speak to anyone for the 3rd time today after cancelling our line in error!
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Andrew Wright
(@AndrewW66554842) reported
from
Rickmansworth, England
@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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Plusnet
(@Plusnet) reported
@rockfieldsteve I'm really sorry it's been difficult for you to cancel the BT sports. I can sort it for you straight away! I'd just need to take the account username please? - Curtis, Plusnet Sheffield
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Pete Nolan
(@nojo1973) reported
@Plusnet WHY are you not answering me ???? BAD customer service @MartinSLewis
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Livs McDermott
(@LivsMcD) reported
@Plusnet I got a payg sim to use in a router and it's not working. I'm trying to use it in Shetland.
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Sam
(@SamuelR) reported
@Plusnet I was told by tech support to buy a new microfilter and that I would be able to have the credit for it applied to my account - however the person I spoke to did not open a ticket or any way for me to send the receipt. Can you please help?
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damian dunne
(@damiandunne) reported
@plusnet my broadband service was due to activate on 09.11.2022, it is now 10.11.2022 and not happened, what is happening?
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Oliver Smith
(@OliverJSmith) reported
We currently have digital voice via FTTC from BT. Do you @plusnet support digital voice yet? What would happen if I switched to you? Does your router support the portable phones supplied by BT?