Plusnet

Plusnet Outage Report in Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 11/17/2025 08:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Good_Godders Sam (@Good_Godders) reported

    @lee_bling1878 @Reddevil19721 @virginmedia WOW that is terrible, have you tried Plusnet, i believe they are good in some areas

  • cag352 Clare (@cag352) reported

    My normally quite reliable WiFi at home has been sooo slow recently. @Plusnet what’s happening??

  • RossParker5 Ross Parker (@RossParker5) reported

    @croxleyclaire Yeah it’s infuriating tbh - have been a sky / plusnet and never had this issue.

  • lameyxx Amy Fowler (@lameyxx) reported

    @plusnethelp @Plusnet after a few hours last night with no internet, I now have very slow internet (as advised by a internet speed test). I have poor phone signal in my home and need to work via a laptop on Monday. Is there anything that can be done to fix the speed/internet?

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @Trixter_Live @Plusnet @bt_uk They must've rebooted the bad box

  • lorddanger Mark Greaves (@lorddanger) reported

    @Plusnet Can I suggest you 'buy' some new customer service and customer account software so you dont have what your people call 'glitches' during house moves which causes a 3 week delay in broadband service. What a rotten customer experience.

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @B_storey98 @Plusnet I am constantly having issues with their atrocious wifi. So pissed off, cannot work, cannot watch anything

  • potemkin_city Grigory Potemkin (@potemkin_city) reported

    @Disc_light @plusnethelp Also Plusnet in BD16, also down since 10pm.

  • Skeadugenga Skeadugenga (@Skeadugenga) reported

    @Disc_light My Plusnet has been patchy for the last 24hrs (Berkshire), not failed but very slow - this is unusual. Good night - hope they fix it soon.

  • finduramit Amit Gupta (@finduramit) reported

    @plusnethelp Hello Emily we tested mainly on your WiFi but I tested today on network cable but it wasn't any better.😭😭 My family is cursing me every minute for selecting Plusnet. Please allow us to leave early without any penalty charges. It's a nightmare.