Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (14%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Community Discussion
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Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Andrew Pettey (@a1pettey) reported from Pyle, Wales@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Andrew Reed (@reedo456) reported from Bishopston, Wales@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Simon Williams (@swiftysw) reported from Llanelli, Wales@Plusnet anyone to help with an upgrade??..
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rose Wootton (@RoseWootton) reported@virginmedia @Plusnet I’m shocked by the inadequacy of your staff, and I’m tearing my hair out at the thought of explaining this whole thing again, for the 13th time, to someone else who will promise to, but won’t fix the problem!
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Netto (@7Netto85) reportedAfter troubleshooting for myself it seems that the router that Plusnet provide is just, well, s***. The customer service is the worst I’ve ever had the displeasure of experiencing!
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Paul Handley (@PaulHandley5) reported@virginmedia Do you ever call back or is that just a myth, getting a bit frustrating now. Hey @Plusnet fancy a new customer??
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Tim Miller (@Xexyzx) reportedOn Tuesday I was told everything was sorted, and the line would be activated before midnight. Wednesday morning, no broadband. I commented on the support ticket to tell @Plusnet this so they were aware - apparently this means "don't worry about this line, it's lowest priority!".
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Nigel (@Nigelontheradio) reported@Sundaytwist @VodafoneIreland Vodafone is such a rubbish company. Dispensed with their services years ago. Phone wise been with 3 for 12 years and get my broadband from plusnet. Not let me down yet
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Peter Sandland (@Pete_Sandy) reportedPlusnet is just the worst Internet provider going!
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Goldbum Rosenberg (@Goldbummer) reported@plusnethelp @Plusnet hi all, have email confirm to set up my broadband. Have the router now plugged in but Red flashing light. Tried resetting, with button / paper clip / unplugging everything. Can’t find anymore help online, can’t get through to customer services. Thoughts?
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J.C (@fishcake555) reported@plusnethelp If I join Plusnet broadband, is it possible to request a go live date for your service to start, as my current supplier charges a cancellation fee if its even 1 day before my current contract ends next month?
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J.C (@fishcake555) reported@plusnethelp If I join Plusnet broadband, is it possible to request a go live date for your service to start, as my current supplier charges a cancellation fee if its even 1 day before my current contract ends next month?
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Debbie Stewart (@Debs_Stewart) reported@plusnethelp been trying to get Plusnet help all day. No landline for 2 days and hanging on the phone for 20 minutes at a time. No call back facility. Not happy!