Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 03/23/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Sir_Livers Livers Delivers (@Sir_Livers) reported

    @AFCAMDEN I moved from Canada Water to Kent and we had Sky (shite) 2-5gbps Changed to Vodafone (good when kids at school awful from 5pm) went to Plusnet (uses BT and were ok) needed more last year as all at home.

  • BozDarkCity ☆☆Dark City☆☆ (@BozDarkCity) reported

    @Plusnet Hi. If there's no wifi light on my mum's router, does that mean the router is faulty? Have tried resetting, unplugging and swearing at it. Wired internet devices working fine. Just wifi not working at all. Any suggestions?

  • OJ_NotHay Owen Jenkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@OJ_NotHay) reported

    Credit where it's due, Plusnet have been massively more helpful in sorting issues than TalkTalk were.

  • GavH_ Gav (@GavH_) reported

    Nothing worse than when the internet goes down when everything Relies on it to work !! Sort it out @Plusnet

  • jonnycupps JonńyCupps (@jonnycupps) reported

    @plusnethelp what is going on with the service in Glasgow? From around 10pm last night my @Plusnet service has went down. Terrible timing with online exams tomorrow

  • peterdcrees Peter Crees (@peterdcrees) reported

    @Plusnet @plusnethelp Any issues with Mobile Network coverage in TR13? Either very weak or no signal all day today

  • HoldZ James H (@HoldZ) reported

    @Plusnet customer services has gone right down the pan! Ridiculous time on hold & gave up in the end. After a year, Covid is NOT an acceptable excuse! #plusnet

  • ragbonehair Lizard Queen (@ragbonehair) reported

    @plusnethelp @Plusnet Any info on when the internet outage in Glasgow G31 area will be fixed?

  • GrahameHorner GrahameHorner (@GrahameHorner) reported

    @Plusnet @plusnethelp have intermittent modem reboots and drop of bandwidth to approx 25mbps download. Are there any issues with #business services in the NE31 postcode area ? been on going for 3 days now.

  • HelenStokesSwim Helen Stokes (@HelenStokesSwim) reported

    @Plusnet Would love to "stay connected" but had nothing but problems since we switched to you 🙄