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Plusnet

Plusnet Outage Report in Swansea, Wales

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmcl59537085
    paul mclaughlin (@paulmcl59537085) reported

    @EJFisher2 @Plusnet @plusnethelp ive had problems since my go active date and still not sorted 3 weeks on they like to pass the problems around the office .

  • lucyjkhan
    lucinda khan (@lucyjkhan) reported

    @Plusnet thanks for not replying to DM since last week. Just been cut off phone queue!! The worst CS ever. Why did I move from TalkTalk!!!

  • ggrayson19
    ggrayson (@ggrayson19) reported

    @Plusnet @plusnethelp Thanks to Matthew S for sorting out our faulty broadband. Was worried given the other comments here but I've *always* had good customer service from Plusnet tech support.

  • ashvin__mistry
    Ashvin Mistry (@ashvin__mistry) reported

    Looks like little WiFi this Xmas from plusnet. Appalling service, difficult to contact. Ofcom should seriously be looking at them and pull their ads.

  • spick13
    leon slater (@spick13) reported

    @plusnethelp Hi , it’s been working fine but tonight it has started dropping out again, I recently upgraded my service with plusnet to help with this problem but its still ll unreliable

  • 247Slashfreak
    ¤ Bryony33 ¤ (@247Slashfreak) reported

    @Plusnet can I have my sleep refunded please? Had to get up early to let the engineer in to connect my new broadband, and he never turned up :/

  • peterwa98577307
    XRPete (@peterwa98577307) reported

    THANKS @Plusnet Great deal you've given me after I've left but still not as good as @SkyUK You 66mb £31 Sky 70mb £25 I'll never leave sky again what a big mistake You've been charging me £36.52 for 36mb great service What a rip off THANKS

  • LauraBeale
    Laura (@LauraBeale) reported

    @Plusnet Plusnet, we ordered our broadband connection on NOVEMBER 25TH and have been told we’ll be connected on 12th Jan. Really not looking forward to an Xmas day in lockdown (tier 4) with no Zoom, Netflix, WhatsApp, Spotify, etc. Help.

  • andycloquet
    Andy Cloquet (@andycloquet) reported

    @VodafoneUK @Ofcom 2/2 whatever speed comes into home is wasted by a copper wire connection between the fibre optic box & router = immediate loss of most signal. Tonight, Zoom calls have been interrupted, broken etc. much worse than dreadful Plusnet service & yours more expensive. @TheGadgetShow

  • kevfergus
    kev ferg (@kevfergus) reported

    @Plusnet Sat morn. Thirty minutes on hold. After a total call duration of 45 minutes I was taken off hold. A voice said something and I responded by asking them not to hang up. They hung up. Incompetent service, lied to ,time wasted and did not get issue resolved.