Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 03/05/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MixedMagicWoman Teresa Fowler (@MixedMagicWoman) reported

    @Plusnet Thanks but I get the same message following this link as I do from the email links you send me - "Sorry, but something isn't right There was a problem with your question. Please check and try again There was an error We were unable to access your ticket information."

  • JoshuaMcDermid Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Please can you advise what my termination fees would be to leave? I'm not happy with the slow support and that I'm paying for internet that I'm not getting and having to use mobile data.

  • MorrisJonathan Jonathan Morris (@MorrisJonathan) reported

    @Plusnet Thanks Alex. There seems to be an accessibility problem occasionally to this router on occasion. Wonder if it's because the number of broadcasts in the area is so high (bit annoying to have another one, that seems to serve no purpose, taking up space to be honest).

  • ProfPilk A P (@ProfPilk) reported

    @toomuchsand @Plusnet They seem to only have 3G roaming and many countries are turning this system off. This is what I eventually discovered was my problem in Germany. Calls and texts still work, but internet was not usable.

  • Plusnet Plusnet (@Plusnet) reported

    @AmyMere71665036 Hi Amy, I'm so sorry to hear that, that's not the level of service we expect from our advisors. If you don't mind sending a DM with your username and some more information on what's gone on, I'll give you a call and do everything I can to make this right. - Cal, Plusnet Leeds

  • AmyMere71665036 Amy Meredith (@AmyMere71665036) reported

    @Plusnet this company is an absolute disgrace. Was told if I paid the bill today they would Unrestrict my account. Instead they have closed it down and hung up on us. Leaving us with no internet or phone etc. you are disgraceful. Vulnerable people rely on me. DISGUSTING

  • SBognani Silvia Bognani (@SBognani) reported

    @Plusnet hello, I have a problem with my bill.

  • IanDEALidbury Ian Lidbury (@IanDEALidbury) reported

    @Plusnet Broadband issues in Totley, S17. Temperature related?

  • tcfioftfic tcfi (@tcfioftfic) reported

    @Plusnet a number of our Members of The ******* Idiots Club are having problems with their Plus Net Broadband connections. Is this due to the heatwave or some other problem? tcfioftfic

  • Kamikamanning blessgirlmika🔥🇯🇲🇯🇲🇬🇧🇬🇧🇯🇲🇯🇲🇯🇲🇯🇲 (@Kamikamanning) reported

    @Plusnet we in Sheffield don't have any internet, my husband works from home so that's a big problem. He's currently fixing things around the house and driving me crazy with the noise. Hellllllllllllllllllllllppppppppppp!!!!!!!