Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Vegan Separatist Ⓥ
(@SeparatistVegan) reported
@chil1970 @Plusnet I had the same the other day. Their support finishes at 8pm, so you'll have to call them tomorrow
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izzy🕷
(@purrmaidx) reported
Hi Plusnet can we cancel our internet from Friday when we move out Plusnet: sure [cuts off internet immediately in the middle of a work day] Thanks x
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EuroSkeet
(@lewlew2003) reported
@Plusnet Our Broadland is down and won’t come back on! What’s going on?
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mark hysted
(@markhysted) reported
@sovietlife Same here, now have no phone service, come on @Plusnet - perhaps rethink using @RoyalMail if is isn’t reliable
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Plusnet
(@Plusnet) reported
@SarahJDavid Hi, Sorry to read you have had issues with your broadband service. A red light on the ONT normally indicates an Openreach problem. If you have any further issues please provide your username via a DM and we will take a look for you. -Daniel Plusnet Sheffield
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Jamie Luke
(@jamieluke) reported
@Plusnet are you open trying to contact your support for 2 days, currently on hold for 40 mins!
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝
(@MatthewHewitt84) reported
@Plusnet My broadband came back on last night I think there was outage because my ONT was red
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Plusnet
(@Plusnet) reported
@MirkoTi Hi there Mirko and sorry for us taking such a long time to respond. We don't handle cancellations over social media but please give us a call on +447953966500 and we'll be able to help with that for you. - Adam - Plusnet Sheffield
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Kev
(@londonkro) reported
No @Plusnet connection since Monday…anyone else having problems in the Croydon / south London area?
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Stephgc
(@Stephgcc) reported
@Plusnet Not at all, unfortunately. As a small business, it’s not great not having a phone line and running hotspots off mobiles! We were supposed to be up and running in days weeks ago, and we still won’t have a phone in til 22nd now.. shockingly poor!