Plusnet

Plusnet Outage Report in Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 03/26/2026 12:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • philmower Phil Mower (@philmower) reported

    @alistair @Plusnet Same issue in the South West

  • Plusnet Plusnet (@Plusnet) reported

    @Deku_shrub Hi there, sorry to hear this - Slack seem to be experiencing an outage themselves at the moment and it isn't something we can assist with unfortunately. I do apologise. - Jess, Plusnet Leeds 🌻

  • hickyboy1 Hicky 1 (@hickyboy1) reported

    @itvMLshow my Plusnet bill went up drastically. I looked at sky, got a price from them. Went back to Plusnet and they lowered the price lower than sky. Plusnet customer service is really good too.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet This needs sorting ASAP..as if I leave it much longer I wont be able to cancel other provider and all this isn't my fault

  • maaliktomtom maaliktomtom (@maaliktomtom) reported

    It's my birthday and, because UK internet companies take forever to fix Internet lines, i havent been able to see or talk to my wife and son. I've also lost out on wages because i work online. Thanks @Plusnet thanks a lot.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet I have done some changes at home and got connected but things are still not working properly so the thing the engineer did today hasn't worked he needs to come back and sort all this mess because what he did hasn't worked in fact a waste of time

  • horrocks_simon Simon Horrocks (@horrocks_simon) reported

    @dresdeb @TalkTalk @Plusnet you’re probably right although the bit that gets me is that so-called communication companies are so bad - and I mean really bad - at communication

  • gary_jive Gary Anderson (@gary_jive) reported

    @plusnet Why has my service gone down and why is nobody available to help?

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Hi Emily. I don't use wired connections, I never have. And I've never had inconsistency this extreme from any other provider. It's the inconsistency - the massive peaks & troughs - that's more of a problem. I could live with slower speeds if they were constant.

  • fatboyslimmmm2 fayboyslimmmm (@fatboyslimmmm2) reported

    @MartinSLewis @itvMLshow I just changed from bt to its subsidiary plusnet and cut the cost by 50% for the same service