Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 01/08/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jemstar76 Jemma Anderson 💙 (@Jemstar76) reported

    @OpenreachHelp An engineer attended re fault referred by PlusNet, told me what work was needed, said he couldn’t fix it, as he was left advised would put report in & try to escalate, only for his report to say he made site safe, fixed fault & checked line. The line was still in 2 pieces outside

  • samdonnachie Sam Donnachie (@samdonnachie) reported

    Fix your broadband @Plusnet

  • John_E19 💙 (@John_E19) reported

    @georgesampson @SkyUK I'm with @Plusnet and pay £17.99 I have 2 kids using their tabs for streaming and a desk top computer each PLUS I have my Now TV Stick on the go for Netflix all day and I have no issues.

  • BettyPlayfoot Betty Playfoot (@BettyPlayfoot) reported

    @Plusnet Loyal customer here -Please please #DontFundGBNews

  • s_rowles Stephen (@s_rowles) reported

    @Plusnet so my broadband is out for the 2nd time today. Go to support pages, says you are open until 10pm, phone up and lines say you closed at 8pm. Live chat also not available all day. Not great :(

  • meffewcs Matthew 🦧 (@meffewcs) reported

    feel like pure **** just want to watch some good old cs streams but most are set to 1080p60fps and plusnet cant handle that without buffering 10 times within 5 seconds

  • SnatchUK dollar (@SnatchUK) reported

    @virginmedia Your internet is terrible and I’m leaving you!!! Prices go up often! Don’t get the correct service, broadband speeds ain’t as fast as you claim, playing Fifa on virgin media is the worst , you need to sort it out, I’m going to be honest even Plusnet is better !

  • arejaykay Rob Kelly (@arejaykay) reported

    @plusnethelp hi, had this msg 2weeks ago, any update? As we discussed, there is currently an issue going on with customers line rental saver payments. They are getting credited back to the customers. Plusnet are looking into the issue, and will come up with a fix very shortly.

  • snavenai Ian Evans (@snavenai) reported

    @GStebson @Ian_urRu @Plusnet They're not the only networks. Phone Coop usually do well with ethical advertising. In the hypothetical situation that *every* company advertised on GB News (which they'd be insane to) you'd pick the one who used them least or were first to pull support.

  • mcooper5318008 Matt Cooper 💙 #NHSPay15 #BLM #XR #LoveRageRebel (@mcooper5318008) reported

    Hi @Plusnet As a customer of yours, I'd like to know that you will not be advertising with GB news? #DontFundGBNews