Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 03/11/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet your system has suddenly kicked out my husband's phone & my sons from wifi connection in their own home for no reason only mine connected why??? Saying their connection not private never happened before what is going on.

  • curtisw83432208 curtis w (@curtisw83432208) reported

    @plusnet why is the router showing blue but im not getting any connection and neither is anyone in the house, is anyone else having this problem?

  • LestahGeorge George ☁️ (@LestahGeorge) reported

    @Plusnet Gone down completely, please sort it out immediately

  • Vortex_of_Truth Vortex_of_truth (@Vortex_of_Truth) reported

    Dear @Plusnet - seems you've known about the "change payment method" being broken for YEARS now, and have STILL not done a thing to fix it. I may just cancel my Direct Debit since you can't be bothered to fix it so I can pay you. Broken on on Edge, broken on Firefox also.

  • OneWordFilmRev OneWordFilmReview (@OneWordFilmRev) reported

    @gareth_p1 @virginmedia I've just seen this post, it reminded me to call and negotiate a better price, now I am a customer of PlusNet - they offered me £31.99 PCM for 910Mbps, £140 voucher and 7 copies of Norton 360...... 15 years i've been with Virgin.

  • Jimmc82 Jim Mcloughlin (@Jimmc82) reported

    @Plusnet is the service down in the OL10 area? Just got home from work and WiFi is saying connected without Internet?

  • c8lzero c8lzero (@c8lzero) reported

    @Jimmc82 @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up

  • angeldelightt44 cutie pie (@angeldelightt44) reported

    Hi @TicketmasterCS — my browsing activity has been blocked for months across devices and networks (EE & Plusnet). I’m not using bots or VPNs. Could someone please help review this? Thank you!

  • TracieThom75354 Tracie Thomas (@TracieThom75354) reported

    @Plusnet internet been down since 8.15am 5th Jan 2026 here in west moors, Dorset

  • Vortex_of_Truth Vortex_of_truth (@Vortex_of_Truth) reported

    @ClientResolDM I'm sure you know already, @Kevvoo55 but this isn't Plusnet you're talking to, it's some sad muppet without any life who keeps on setting up fake accounts pretending to be Plusnet support.