Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 01/29/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet You failed to follow my instructions and cut internet service on Tuesday. Now told 12 to 14 days to restore it. Your fault, but I'm paying for mobile at £15 per day as work from home. What a joke!

  • weasy33 Lou (@weasy33) reported

    @Plusnet Good morning, I need some help with my broadband. It hasn't been working since last night and nothing I do is letting me "log in". Says connected but not letting us access Internet. We work from home...help needed urgently!

  • fashionpansy Char (@fashionpansy) reported

    @v8oholic @AndrewHolding @MrNeilB Plusnet has this number 1572 block list... So I use that a lot... I don’t even know how they get our home number ex directory & I never give it out

  • irons166 Chesney (@irons166) reported

    @plusnethelp hi plusnet, any chance of some assistance via dm for a new customer?

  • jjand00 jaz j (@jjand00) reported

    @Plusnet can you please sort out your horrendous service yet again kicked off 5x whilst working and delivering training now just intermittent from the evening same issue yesterday no idea what I pay for

  • weasy33 Lou (@weasy33) reported

    @plusnethelp @Plusnet hi, still having trouble with our broadband (nothing since yesterday). Hub says it is connected but all devices are asking us to "sign in".???? Please help! We work from home! #help #plusnet

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Even better yet. Customer service in Leeds said could reconnect now, only for Sheffield dept to turn round and say 12 more days at least! Get a sodding grip.

  • louisedrayton Louise Drayton (@louisedrayton) reported

    @Plusnet Hi, I DM’d you 4 hours ago but not had a response and still have no internet. Are you able to help please?

  • marinahugscats Marina 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@marinahugscats) reported

    Anyone else lost @Plusnet broadband service tonight?

  • SycamoreFlint SimonF (@SycamoreFlint) reported

    @Ephemeral_Goods @Plusnet Bizarrely, I am a longtime customer of JL broadband and have suddenly for no reason got an email from them saying how sorry they are I'm leaving them. I'm not! So I'm kind of having the opposite experience to you but yours is very odd.