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Plusnet

Plusnet Outage Report in Swansea, Wales

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • a1pettey
    Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamesdcfc1993
    James Bennett (@Jamesdcfc1993) reported

    @Plusnet How come my internet has been down since 13:00? I messaged you but you haven’t responded

  • Gregory1187
    Greg (@Gregory1187) reported

    @Plusnet i had issues with my broadband on 23rd September. Was promised a new hub and my compliant to be escalated to a senior manager within 5 days. Neither have materialised. The service from plusnet is shocking.

  • MrMcLongStroke
    Ben Armstrong (@MrMcLongStroke) reported

    @Plusnet What do you love? Taking money off people and not giving them a good service? Absolute shambles of a company, someone should take you lot to court for false advertising

  • Jamesdbaker1
    James Baker (@Jamesdbaker1) reported

    @JasonGood Would recommend plusnet - good customer service and little if any downtime

  • CPrincess2709
    kirsty bailey (@CPrincess2709) reported

    @Plusnet I have multiple mental & physical health issues & rely on the wifi to keep in touch with people as I live alone in an isolated area and rarely have visitors or leave my flat. I have less that 1gb data to last 3 more weeks... Which means I can't use the support network I rely on

  • tara1966
    🍀 Tara 🐢 (@tara1966) reported

    @Michebar3 @plusnethelp @Plusnet It basically doesn't work!

  • peterjuerges
    Peter Juerges (@peterjuerges) reported

    @plusnet full fibre yet once again getting less than 5gps download, regular loss of signal, not good enough plusnet...please investigate.

  • CluskeyGary
    gary cluskey (@CluskeyGary) reported

    @Plusnet de56, Belper, broadband been down since midday yesterday. Seen openreach vans everywhere clearly trying to fix it, any idea when it's going to be fixed?

  • gaelmcl
    Gael McLaughlin (@gaelmcl) reported

    @Plusnet Hi I hope you video it! Can you remind me how I can look at all the devices on my network? There’s an address I put into the browser that’s all numbers…!

  • rackvevo
    rakku (@rackvevo) reported

    @Plusnet is this why my wifi sucks *** you've been singing dance monkey on karaoke nights every ******* day never working