Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 02/11/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AudiopleXus AudiopleXus Studio (@AudiopleXus) reported

    @Plusnet Be careful they will steal your money, if you pay a deposit to start an internet service and you change you mind before 14 days you won't get you money back First it was 5 to 10 days then 21 days, then they said we can only pay you back on the date of your contract, still nothing

  • ConleyNeil Neil Conley (@ConleyNeil) reported

    @Plusnet no mobile network again, getting very frustrated. 3rd time in as many months.

  • BradToothFairy Julia Beaumont (@BradToothFairy) reported

    @Plusnet why is your phone number not working? I need to speak to you about an order

  • treacletatts Lauren (@treacletatts) reported

    @Plusnet with peace and love your internet is awful. It’s 2022 I shouldn’t have to wait HOURS to upload a 2gb video …

  • kev_stevens2011 Kev Stevens (@kev_stevens2011) reported

    @Plusnet hello we’ve been getting really slow internet for the past couple of days and our router keeps flashing orange

  • JupiterRose2016 Rosie Jupiter (@JupiterRose2016) reported

    @Plusnet Hi,still poor broadband alas. Ease sort. Thanks

  • harryhellery12 Harry Hellery (@harryhellery12) reported

    @Plusnet why is my broadband speed super slow

  • shropshireboy1 John Metcalfe (@shropshireboy1) reported

    @MoneySavingExp Good deal but Vodafone network coverage is rubbish and slow gone back to Plusnet (EE) £10 per month sim only 27gb per month

  • jsquires1990 Jay (@jsquires1990) reported

    @Plusnet have tweeted and sent DMs but you have failed to respond to either. First time customer with new connection and you can’t be bothered to even respond! You advertise having great customer service, #proveit.

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet when engineer visits to install FTTP does he/she remove telephone cables from house ? Or do you shut down lime remotely ?