Plusnet outages and service status in Swansea, Wales
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- Plusnet generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Andrew Pettey (@a1pettey) reported from Pyle, Wales@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Andrew Reed (@reedo456) reported from Bishopston, Wales@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Simon Williams (@swiftysw) reported from Llanelli, Wales@Plusnet anyone to help with an upgrade??..
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Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Warren the minstrel man (@danielwarren88) reported from Erewash District, England@Plusnet WiFi extremely slow in the DE21 area of Derby please resolve this or we will go elsewhere
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ImDEADasHell (@LeoIncorp) reported@Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!
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MachLoopWales (@MachLoopWales) reported@Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.
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Kirsty@Quarriers (@Kirstyelsevfit) reportedAbsolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.
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Jason (@btc8500) reported@Plusnet I’ve spoken to the team and they told me to change the channels on the router but the problem is you don’t actually supply hardware with the capability to do the speed over Wi-Fi. So unless I buy an adapter to my phones and tablets the speed is POINTLESS 😱😱
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Damilola 🌺 Arewa (@damstar_) reported@Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???
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BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly
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Carl Fandidango (@ComTekMan) reported@CommsOmbudsman Elderly vulnerable customer (80s, health issues) left without reliable phone for weeks due to failed BB migration. Plusnet initiated transfer to EE, OR install failed, EE cancelled order despite OR advice to proceed when ready. Repeated faults even after "repair".
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DBBB (@davidjohn73_) reported@BluntMancLady @Plusnet Count yourself lucky I never received mine. I would be highly dubious of anything they offer to get you to sign up.
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Hazzy (@HazzyG123) reported@Plusnet My service is activated, it was sorted Tuesday this week.