Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 02/08/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danieljmckee Dan! McKee - housewives favourite (@danieljmckee) reported

    @RodHardpan I can’t recommend one but I’d avoid plusnet. Everybody I know with them in the greater Manchester area is having problems with the signal just cutting out

  • DM27 David Martin (@DM27) reported

    @RichardJMurphy Also Plusnet. Regulators - Good for nothing, (except the service providers).

  • ultraman_ginger Shep The Great {parody} (@ultraman_ginger) reported

    @scribbles78 Plusnet are as straightforwardly okay as you can expect. Signal is up and down, but generally good. Never go with Virgin unless you can face being on the phone with them for 12 hours every time there's the slightest issue. TalkTalk are also evil.

  • napoleondynorod Sasquatch79 (@napoleondynorod) reported

    @pipmadeley @Plusnet @WeAreOpenreach Sounds silly but do you know if any neighbours are suffering the same issue???

  • fba_lew Lewis (@fba_lew) reported

    Just want to give a public shout out to @Plusnet and specifically #mattwheeler - he went above any beyond customer service wise and even checked back in to follow up with to check if problem resolved. 🙌🏻🙌🏻 thats how you do it. With service like that, I’ll be going nowhere

  • MatthewFido Cllr Matthew Fido (@MatthewFido) reported

    @rodwhiting @virginmedia Shocking mate. They can stick their ridiculous price rise as well. If @Plusnet can do me a good deal, I'd go back to them in a heartbeat. Great customer service, usually from someone nice in or around Sheffield.

  • _timbo1001 Timbo1001 (@_timbo1001) reported

    @MartinSLewis @bbc5live When I realised to multiply by 12. £35/month is really £420! Power of a phone call. How else could I save £400+ Plusnet? £800/hour! Cancel everything on DD. They'll have you back (Netflix) if you really can't live without. Don't trust banks!

  • shaunburnett Shaun Burnett (@shaunburnett) reported

    @Plusnet awarding winning customer service you say!? I waited in for our 3rd engineer visit this morning to be told someone had tested line remotely and fault was ok. ITS NOT OK, IT STILL HAS AN INTERMITTENT FAULT!!! It shouldn’t be this hard!!

  • WillBarra Parsimonian (@WillBarra) reported

    @Plusnet Thank you for the reply, but it's a bigger issue than just me. You're in breach of every one of your customers' contracts by not using the correct inflation figure. This is bad business, and not well-aligned to either your Yorkshire brand roots or claim of "honest products".

  • SteveBPiercy Steve Piercy (@SteveBPiercy) reported

    @NETGEAR_UKI UK based B&B business here. I need to build a secure network. What Router can you recommend that is compatible with BT Plusnet? I also need Access points with a landing page that only paying guests can use.