Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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karen delahunty
(@karendonaghey24) reported
Unbelievable been no broadband since last Wednesday. Don’t go out have disabilities so boxsets are my only enjoyment!! Plusnet you’re ****!!
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TFz Cammie Racing
(@CammieRacing) reported
@bt_uk It's more I'm concerned BT engineers will have to run a line from the pavement/road to my house? (a few car lengths) Plusnet had to then gave up on it. Is this going to cause extra problems? TN24 0QA if you need to check.
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Del
(@SanguisVulnera) reported
@Plusnet @plusnethelp Waited 2 weeks for Plusnet switch over speed half what previous home owner had, plus multiple daily drop outs. All topped off with never ending being put on hold plus no one ever answering online help desk tickets. VERY POOR SERVICE.
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Kalpesh Patel
(@kalpstweet) reported
@bt_uk Thanks but apart from telling there is a fault there is nothing else. I was with Plusnet for several years and didn’t have any faults. I’m with BT for one month and have a severe fault and am down for days. It’s simply not good enough and your fault management is extremely poor.
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Darren Rutherford
(@dazzybigfella) reported
@Plusnet Can someone in this organisation read my PM I sent on Twitter and sort out my broadband. Customer service is non existent. Automated messages sent, I just want the broadband speed I was promised. Read my PM’s and look at my account before contacting me
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Clarkie 🇬🇧 ✈️🚴🏼♂️🏳️🌈
(@Clarkiee) reported
@plusnethelp @Plusnet 31 minutes holding so far to gain some assistance to upgrade broadband. That’s not what I call customer service! #poorcustomerservice #plusnet
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Dan Howard
(@danhoward_uk) reported
@craigrlbarnes @Plusnet Yeah, after something fast for work related reasons (and, generally being a mega nerd!) - seen a few horror stories from Sky, but they tend to be national problems, as opposed to stuck in Stevenage haha
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Thom
(@byrnetofferings) reported
Looking for new broadband very soon, and want to splash out on super fast - any ideas or experiences with Virgin or Hyperplus? Our plusnet connection is terrible!
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Black Nova Designs
(@BlackNovaDesign) reported
@WeAreOpenreach @Plusnet after 3 attempts at getting internet there is still no sign. Apparently we get someone on Wednesday afternoon this week - yet you were mean to arrive today and Friday last week and no one turned up. Such bad service from openreach, no notice
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Mihailik 🌼🌼🌼🏃🏿♀️🌼🌼🌼
(@486timetable) reported
@_CarinaWh @Charming_85 Virgin is pricey, but they are pretty good and when things break, act more or less decent. Like you can call and get a refund, and also they send technician to fix if faults. Plusnet is such a bad drag. Connection intermittent, support so bad, everything tiring.