Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 12/06/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kennethrutter6 kenneth rutter (@kennethrutter6) reported

    @Plusnet my land line phone does not have a dial tone and my cordless will not make a call and has static on the line yor mobile help line cuts me off after i have eventually made.a connection to a customer adviser ken rutter

  • commsbloke Nikos Kipos (@commsbloke) reported

    Re: Email Problems @Plusnet TCP connection to 217.46.26.43 OK I can see my client Hello I can see your server Hello, Change Cypher I can see Client Change Cypher packet A couple of packets sent each way before server FIN Authentication server?

  • ameancestry Amethyst Ancestry (@ameancestry) reported

    @Plusnet That's a lovely generic response but your service status hasn't been updated for 2 hours!

  • Plusnet Plusnet (@Plusnet) reported

    @StuartGreen76 Hi Stuart, Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Regards, Emily Plusnet Leeds 🌞

  • 65graeme Graeme White (@65graeme) reported

    @Plusnet @Google Do Google know how to send out routers? Not Science. Waited over two weeks now and spoken to three customer service people each with different stories as to why it’s not arrived. Not a great start for a new customer

  • mungerville craig branson (@mungerville) reported

    @Plusnet no emails all day! My website hosted with u is also down & there is no clear message on the holding page for my customers to read that this is a Plusnet problem & not a problem with our business. Are you trying to put people out of business? What is going on? #plusnet

  • mrgdaniels123a graham daniels (@mrgdaniels123a) reported

    @Plusnet Can we have an update, it's an hour overdue on the website now. What's the ETA to fix?

  • bengwy Ben Walker (@bengwy) reported

    @AndrewCollins @Plusnet Yep, I’ve got the same problem. Their website says they’re still working on it.

  • Plusnet Plusnet (@Plusnet) reported

    @RichardHeasman Hi there Richard, thanks for raising this - I've sent this off now as the team should have updated the service status at 12 as we said. I do apologise. - Jess, Plusnet Leeds 🌻

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service