Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Me Encanta Jewellery
(@MeEncantaUk) reported
Why @Plusnet are you intent on allowing your #CustomerService to deteriorate, have you changed direction? I suggest you cancel your advertising campaigns especially when the CEO and CFO choose not to acknowledge emails, it’s always a tell tell sign of trouble ahead. #Avoidplusnet
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Pete MM
(@mckmid) reported
@Plusnet broadband down again for the 5th time in two months. Consumers need to know exactly what the problem is to inform change of ISP provider
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Ian Barrie
(@Bazman500) reported
@virginmedia I've simply had it with @Plusnet. one service drop too many during a critical period. Please can you get in touch about how to switch to broadband package? Keen for this to happen swiftly please.
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Rui Pei
(@RuiPei3) reported
@Plusnet my friend is with you for her internet.just moved house and for a month and still have no internet. She had 2 dates for installation and had no show and no explanations. She had to off work two times to wait up but no engineer turn up.your customer phone is shocking.
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Ellen not Helen
(@elz_5226) reported
@Plusnet cheers for charging me for a service which i cancelled over 1 month ago. I rang you twice about this, 1st time you were useless and said to do nothing, 2nd time you blamed it on a billing issue and said youd refund me, no compensation, cheers.
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Wayne Oliver
(@wayneynwa83) reported
@plusnet our internet is very slow,please help?
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Chris Sim
(@ChrisSi21819282) reported
@Plusnet 30 minutes waiting on call to speak with customer services about my broadband upgrade. Hung up as felt like nobody was ever going to answer. 😞
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Gillie Lawrence
(@gillie_lawrence) reported
@BTSopenreach are you guys working on restoring broadband to WV14 yet? @Plusnet sent the issue back to you yesterday and nothing yet. Heading on for 48 hours now since I lost connection, work from home and patience is starting to wear thin! Please fix it.
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Mark M
(@MorganMarkF) reported
@Plusnet absolutely bloody useless. Disabled brother signs up for phone/Internet. You take his money, then cancel his order. Bloody charlatans.
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Big Millsy
(@RejoinToriesOut) reported
@Plusnet I can see I’m apparently due to pay £3.14 for this month which I don’t really understand (not a huge problem) anyway you could just drop me a message to explain that?