Plusnet

Plusnet Outage Report in Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 11/22/2025 15:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack_T_92 Jack (@Jack_T_92) reported

    @DanielFletch89 My manager recommended them to be fair, said he never has an issue. I’ve signed up with Plusnet

  • natnat0025 Nathaniel Bungay (@natnat0025) reported

    @kateyp123 @Plusnet Ladies and gents, after 2, nearly 3, years, I have finally got my hacked account back, it feels so good to have it back omfg 😭...thanks to @AgentFemiTv they helped me when support services wouldn’t help 🥺..

  • ALH8715 Adam Hart (@ALH8715) reported

    @Plusnet my broadband is completely down in CM2, any known issues and when can be resolved?

  • Niffty_1980 Jimmy (@Niffty_1980) reported

    @privacyminion @Plusnet Same issue here

  • aimzite Aimee (@aimzite) reported

    @Plusnet hey plusnet, me again, pretty sure I've been overcharged for this month. Can someone get in touch with me to solve (yet another) problem??

  • hazturtle Haz 🐢 💙🍎 (@hazturtle) reported

    @Plusnet no broadband but your service status indicates all is ok. Downdetector indicates lots of issues, trying to work from home. Is there an issue?

  • TL_Mason Mason (@TL_Mason) reported

    @Plusnet my Internet has gone down.

  • DaveCatsDave Dave (@DaveCatsDave) reported

    @hugsparty I think I need to put my Plusnet password into my dream machine somehow and put my m/r into modem mode but the m/r side doesn't make it easy so **** it

  • poll_james James Poll (@poll_james) reported

    @privacyminion @Plusnet @Plusnet - this is down for me too in the Chelmsford area. When can we expect a resolution?

  • kmoneysaver easypeasy (@kmoneysaver) reported

    What's going on with the broadband? I'm in Stratford and my internet has been down for almost an hour? @Plusnet