Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 01/13/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TAZakaT_I Taz (@TAZakaT_I) reported

    @KathOnReception no service 😖😖 more chance of getting better service from Plusnet in rural areas than this midfield

  • MrLiveStudio MrLive (@MrLiveStudio) reported

    @danpos_ @Plusnet I think the "TalkTalk" Network went down yesterday

  • LukeDowning19 Luke Downing (@LukeDowning19) reported

    @jbrooksuk @virginmedia Yeah, @Plusnet do this too. It’s really bad and I don’t know how they get away with it

  • BeatLiturgist Tim Watson (@BeatLiturgist) reported

    @Plusnet your customer service is awful! Such a let down. Fault with your system means my phone number changes? What? No! Come on, answer the phone! @plusnethelp

  • StuartMac992 Stuart Macaulay (@StuartMac992) reported

    @Plusnet you? customer services team do not pick up the phone. Now on hold for over 25 mins. Yes, I know we are in a pandemic, and call volume is high, and your team are all working from home. But 25 mins really?

  • martinwithani martin 🏳️‍🌈💚🎮 (@martinwithani) reported

    @Invys4790 Definitely. I always said people need a national service style stint in retail or whatever. Really is an eye opener. I rang Plusnet as they cocked up an order, and they were SO apologetic and I was all "lol its fine these things happen" and it definitely caught them off guard.

  • WillPra31526195 Will Pratt (@WillPra31526195) reported

    @plusnethelp Hi I have signed up for a plusnet contract at a new property but just been informed by my landlord the flat does not have a phone line and they are not open to having one installed. Will I be able to cancel my contract in this case?

  • strudders2112 Get Vaccinated, you selfish ********. (@strudders2112) reported

    Whhaaa “we’re not throttling you.” whhaaa “it’s as fast as your line can support” bollocks, here is my old speed tests. Whhaaa “we have your port set to 80.” sticks at 59.99 MBS.. plugs in new talktalk router.. 65 MBS... yeah I did Do my CCNA you know... fu plusnet..

  • alexbertanades Alex Bertulis-Fernandes (@alexbertanades) reported

    📢 PSA while we're on the subject of safety: If you're on Plusnet then you won't be able to text the British Transport Police on 61016, as Plusnet don't support short code usage via their mobile service. Something I learnt the hard way.

  • ashleighn99 Ash (@ashleighn99) reported

    Plusnet is actual the worst Broadband provider man this time last year my actual router melted from overheating causing a massive fire hazard n now am no getting any internet on n off :)) Only cause I messaged after waiting hours have a been informed it's a fault in my area lol