Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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อดทนเก่งเหมียนหมา
(@NatkanyaP) reported
@Plusnet The internet is down since 8 am and I cannot work at all. I fully work from home and your poor internet quality affects my job and my income 😡
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Casey Lou
(@CaseyLouKing) reported
@Plusnet it seems as though your Internet outage is still ongoing, my Internet has dropped out repeatedly since Friday mornings outage. I've contacted customer service but they detect no issues with my end... hopefully you can get things to work properly again soon.
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Rach 🌻
(@rachcoon) reported
@cj_kent @Plusnet I'm pretty sure we can cancel without charge if they are not giving the service we are paying for? I have been without Internet at all since Friday morning and getting absolutely nowhere. Couldn't get through to anyone. Did they give a reason on the phone?
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Robert Fenegan-Hurst
(@RMFH_the_one) reported
@Plusnet my plus net internet has been down all day. The auto help says it’s at my end but it’s not Keep getting provider not responding to PPPoE packets.
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Plusnet
(@Plusnet) reported
@Jadehu91 Hi Jade, Friday some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Sammy- Team Sheffield
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Jamie
(@hissingandbeeps) reported
.@Plusnet Don’t like bringing this up on here because it’s obviously not the fault of the people manning the twitter account, but… 2nd day with no broadband and no acknowledgement that there’s a problem. Not happy. @ofcom
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Richard
(@dancingrichard) reported
@Plusnet Reliable? Hmmm. Service down again. Can’t speak to anyone apart from a bot! Looks like a move to Virgin is coming.
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Scott Webster
(@skotfoto) reported
As a mark of respect, @Plusnet will continue to provide an unreliable service.
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Alistair Donaldson
(@alistairdon91) reported
@Plusnet Gone from 3 Days of bad Internet below your minimum guarantee and now I've lost it completely what can you do about this?
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Plusnet
(@Plusnet) reported
@minimoderns Hey @minimoderns, I'm sorry to hear that you were having some issues with your connection. I appreciate his can be frustrating. I have looked into this for you and can see this is now resolved. If there is anything else please get back to me. Haleema Plusnet Sheffield