Plusnet outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Andrew Reed (@reedo456) reported 22 minutes ago from Bishopston, Wales

  @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

• 
  kat 🍊 (@_katyjames) reported 37 minutes ago from Swansea, Wales

  plusnet is honestly THE worst wifi in the world

• 
  Andrew Pettey (@a1pettey) reported 49 minutes ago from Pyle, Wales

  @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

• 
  Gareth Davies (@gjdavies70) reported 52 minutes ago from City and County of Swansea, Wales

  @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Screaming Wire (@ScreamingWire) reported 7 minutes ago

  @Plusnet hi, my SIM signal keeps dropping for long periods of time. It simply doesn't work. I checked in another phone and it worked okay - would like to know what could be wrong asap please?

• 
  Sunny Matharu 💬 (@s_matharu) reported 8 minutes ago

  @Plusnet Hi. Engineer visited yesterday and fixed the issue, but we have had so many problems in the last 18 months. I don't know how long it will last. Do you have a better router available to make things a bit more stable within my home?

• 
  Jamie O'Rourke (@Jamie_ORourke) reported 8 minutes ago

  @Plusnet @plusnethelp Make my interwebs work!! Rebooted the router and modem 5000000000000x Be down for ages!

• 
  Alex Wilson (@adjwilson) reported 14 minutes ago

  It's the Ashes tonight, so tried to sign-up for BT Sport through Plusnet and apparently I'll be able to start watching... at some point in the next 24 hours. Why are streaming companies so so bad at streaming?

• 
  Plusnet (@Plusnet) reported 18 minutes ago

  @thesanirac Hi there. I'm sorry to hear you've been having issues with your connection, can you DM us more details with regards to the issues you've been having such as if this happens over a wireless or wired connection and we will look into it for you. Dan Plusnet Sheffield

• 
  Plusnet (@Plusnet) reported 19 minutes ago

  @Turbobuddah Hi Sean, I'm sorry to see you're having connection issues. Can you please provide your username and we will look into it as soon as possible. Dan Plusnet Sheffield

• 
  Alex (@Alex74627783) reported 22 minutes ago

  @Plusnet Awful new customer experience, provided PAC at initial sign up on 26 Nov; received SIM, provided PAC again (10.38am Dec 1) via advised text service. It’s now Dec 7, and no one’s able to call my mobile.. Never had this problem with EE, Three, or O2

• 
  Valentin (@Valenti69685788) reported 23 minutes ago

  @Plusnet There isn't error message. I enter a password and when i press next it just refreshes the page and doesn't let me continue. Tried with different password, different browsers, even on my phone. Always the same issue.

• 
  Sriram (@Sreeraamar) reported 28 minutes ago

  @Plusnet Thanks Benj. Will wait to hear from you. My iOS is 14.8.1. My other phone running on 14.7.1 is not getting this warning alert on the same network. Also it looks like there is an upgrade to 15.1 tonight.

• 
  Sean humphries (@Turbobuddah) reported 30 minutes ago

  @Plusnet sort your internet out, once a bloody month the service goes down and won't stay connected longer than 15 mins