Plusnet

Plusnet Outage Report in Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 02/11/2026 09:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Philippaaasheen Philippa Sheen (@Philippaaasheen) reported

    So fed up with @Plusnet, 6th outage in 8 days and 3 of those have been over 12 hours at a time… appalling service.

  • MartinGilmour29 Martin Gilmour (@MartinGilmour29) reported

    @Plusnet No, thank you. I would suggest though that your systems are reviewed, it was far too difficult to have this matter addressed, I will not be returning to your service at any point from this experience

  • TheBarrenNorth The Wolf of All Streets ❌ (@TheBarrenNorth) reported

    @whippletom I've had a commercial relationship with PlusNet, which I rate quite highly, that involves them upping the price after a year, me leaving and then, a year later, returning as a 'new customer', for the following 12 months. It's ridiculous. ....of course, they've all now invented

  • StephenPMurtagh Stephen Murtagh (@StephenPMurtagh) reported

    @mchill121 @Plusnet WTF! How dare they!

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Yes, the visit got sorted when I gave in and rang your customer service line. Thank you.

  • cinemazietgeist priscilla (@cinemazietgeist) reported

    @Plusnet my phone service has been suspended due to billing problem. Pls contact me asap.

  • FUBSbornAGAIN FUBSthe2nd🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FUBSbornAGAIN) reported

    Yet again Scotland & those most disadvantaged get shafted!! Because my rural area still has no fast fibre broadband line,we get the worst offers. No cashback, no reward card, highest monthly payments for lowest speed!! Thanks @Plusnet !! Some service that

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • paulynicks69 Paul Nicholls (@paulynicks69) reported

    @Plusnet why is your customer service so appalling? I have been on hold 5 times in 2 days for 35 mins each time.

  • andrewellson Andrew Ellson (@andrewellson) reported

    @whippletom You are lucky, last time I tried to negotiate with them after they more than doubled my bill, they refused to negotiate. I had to leave but thankfully went to Plusnet which was a third of the price and (so far) are more reliable service.