Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 03/07/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TylerDu25753657 Tyler Durden (@TylerDu25753657) reported

    @Plusnet If only I was so lucky. Trying to sort a complaint with you for the last 3 months where you slammed my line. Despite having an open complaint with you and pro-actively ringing up to pay 10 pounds you considered owed pro-actively so I wouldn't be passed to debt collection agency.

  • TataniaRosa Heather Buckman (@TataniaRosa) reported

    @Plusnet Hi. We’ve having a problem with our internet speed. Started yesterday (5th) at 6:30 am. Very, very slow. Upload speed: 0.14 mb/s, download 0.89 mb/s. Can you help please?

  • Bee_Face_Ka_Boo Laura Buchanan (@Bee_Face_Ka_Boo) reported

    Disgusting treatment by @Plusnet my mum has such poor Broadband. Speeds only reaching 110 Kbps and constant drop outs. But apparently this is acceptable. Multiple checks done, engineer has been out, still no improvement and they won't let her leave her contract. Next stop, OfCom

  • debbie5864 debstar (@debbie5864) reported

    @Plusnet having an issue with my MIL landline today - it’s causing panic. Who can I talk to for some help?

  • jamiewortleyuk Jamie Wortley (@jamiewortleyuk) reported

    @Plusnet been with you for a month and nothing but problems. WiFi kicking in and out yet again. Please help AL2 1GG

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    Major probls with @Plusnet. Terrible service. Goalposts moved continually. Now they vkaim only mam that cam assist with cancelling after 3 weeks of failures is on holiday. Refuse to let us speak to anyone else., stay clear folks.

  • highwaylass Highwaylass (@highwaylass) reported

    Hi @Plusnet is there a problem in the West Midlands? Trying to connect over wifi and I get the router login page, which is refusing to recognise my password.

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet I've done the trouble shooting tests

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    Major pronls with my new Internet provider @Plusnet. Talk about moving goalposts. I have no Internet after 9 every night and sporadic weekend service. They change how they'll resolve it I every communication

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    Major probls with @Plusnet . Terrible service. Goalposts moved continually. Now they claim only man that cam assist with cancelling after 3 weeks of failures is on holiday. Refuse to let me speak to anyone else., stay clear folks. Seems they only have 1 manager