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Plusnet

Plusnet Outage Report in Swansea, Wales

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • C8Bof
    Carol Bain (@C8Bof) reported

    @Plusnet why will you not give support to an elderly and vulnerable customer who has been trying to get support from you? You are closing her email a/c against her wishes. Very poor service.

  • Frammo59
    Simon Frampton (@Frammo59) reported

    @Plusnet I would like to cancel my BT Sport App please

  • purpleisiscat
    Dr purpleisiscat (@purpleisiscat) reported

    Openreach engineer called out by Plusnet to look at our wobbly web says we're 850m from cabinet & majority of that is old aluminium wire. So not even copper. Explains why our web is a bit ****.

  • GalacticalW0lf
    Galactic (@GalacticalW0lf) reported

    @Plusnet go **** yourselves, I can’t even use 1 DEVICE while on your network.

  • MotorwayBuddy
    Motorwaybuddy (@MotorwayBuddy) reported

    @mouthwaite @EE Move to @Plusnet #mobile. Same masts, brilliant customer service and cheaper! You’ll never be REALLY wealthy if you waste it!!

  • EddieLismore
    Eddie Lismore (@EddieLismore) reported

    @Plusnet ongoing issue in the oldham area? Lost broadband connection and troubleshooting suggests the fault is with Plusnet.

  • Misslockstock
    Steffers (@Misslockstock) reported

    @Plusnet This page doesn’t help at all!

  • KathRella
    Kath Rella (@KathRella) reported

    @Plusnet @Misslockstock That page seems to forget to mention the more obvious solution to poor WiFi - buy a decent router instead of the bundled piece of cheap crap you've provided.

  • JosephGrasso1
    Joseph Grasso (@JosephGrasso1) reported

    Absolutely shocking again from @Plusnet 3 x no shows from engineers to fix my slow speeds and they have the cheek to ask me to wait in for a 4th time! Can't wait to leave this shocking company

  • RedArmyPaul99
    Paul Barrett (@RedArmyPaul99) reported

    @Plusnet is there a problem with signal in postcode B60 as my phone signal has been dreadful for the past few days inside my house?