Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 02/15/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lorralorracat lilolme (@lorralorracat) reported

    @Plusnet our wifi has been horrific tonight despite BT engineer telling us that if we keep hub on all the time we will have no more problems!!TV picture keeps going black because of connection.Awful #plusnet #wifirage #btopenreach

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet Mobile. Not a lot you can do I think unless you'd start doing femtocells. My road just has awful signal on PN mobile meaning calls go to voicemail unless I'm in the attic. The coverage checker fibs. :)

  • tdavies1001 Thomas Davies (@tdavies1001) reported

    @Plusnet how quickly could you get broadband to a property? @bt_uk have let us down.

  • Newoneinvillage Jean Pierre Ivanov (@Newoneinvillage) reported

    @Plusnet Hi there I requested to terminate my contract with Plusnet. I gave you two weeks notice but you are still sending me reminders to pay the monthly bill. Can this be sorted out please as I don't want it to affect my credit score?

  • saltyleaf Bazza (@saltyleaf) reported

    @Plusnet You don't think it is morally unfair to continue to charge way over the odds for a product? You would have no problem mailing me upgrades that would add to my bill, but you're not able to identify when I'm on a bad deal?

  • andyfoster33 Andy Foster (@andyfoster33) reported

    @Plusnet who do I contact to make a complaint? I cancelled 2 months ago and am still being charged! I email and I just get a response saying I’m unable to contact plusnet through email.

  • EwanSnook Ewan🟨🟥 (@EwanSnook) reported

    Plusnet I wish horrible things upon you

  • CrednesCodPeace Credne's Cod Peace (@CrednesCodPeace) reported

    @RATR2016 @Hyperoptic Be careful when ditching plusnet, they deleted my email access & all my emails as soon as I left caused me a lot of problems.

  • Plusnet Plusnet (@Plusnet) reported

    @Kingston3468 Hi there, I'm sorry to hear you're still without service. I've had the fault ticket updated regarding this fault and I'm sorry for the inconvenience caused by this continued disconnection. -Tony Plusnet Sheffield

  • pamsterturk Piggypamster (@pamsterturk) reported

    Please sort this out because I'm now in the market for another provider. I've gone through this all before and was never compensated. Being out of contract now , I have no incentive to stay with you anymore @plusnethelp #plusnet