Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 01/31/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • failedmuso Rob Puricelli (@failedmuso) reported

    @Plusnet Any chance of an update on the email server issue that ISN’T a copied and pasted stock answer, Matt? #PlusnetEmailDown

  • HowardJEvans Howard J Evans (@HowardJEvans) reported

    @Plusnet @moomadeb I’ve had problems since late last night. Broadband working but no email connection on any device.

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet email still down. Loyal customer for many years. Normally good service, but email needs to be stable and reliable

  • BelindaHSims Belinda Sims (@BelindaHSims) reported

    @Plusnet It’s been down for over 8hrs!

  • Plusnet Plusnet (@Plusnet) reported

    @WardDEC Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • SazEHyde Sarah Hyde (@SazEHyde) reported

    @Plusnet I'm also having problems logging into my email.

  • ianboothroyd Ian Boothroyd (@ianboothroyd) reported

    @plusnet Just found out from your service status page that the fault with my plusnet e-mails is at your end, not mine. You say it occurred this morning but no – it was down last night. Fix it soon please…

  • Plusnet Plusnet (@Plusnet) reported

    @MMWGrumpyDonkey Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • stardate1234567 Vada (@stardate1234567) reported

    @Plusnet Is your email servers down? If so how long will it be before service is back to normal?

  • NorthviewN7 Christy Lawrance (@NorthviewN7) reported

    @Plusnet Thanks - would be good to post/pin 'known issues'. Your Twitter was the first place I checked for this when I couldn't log in