Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jane
(@janewilson130) reported
@Plusnet can I ask why I'm being charged for cancelling my service when my contract ended Oct 21 ?
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Flowers of Bath
(@FlowersOfBath1) reported
@Plusnet still no phone line and I’m still no further forward days later. Constant flow of incorrect information being given to me and no one resolving the problem! I’m a small business, I cannot run my business with continual issues due to Plusnets support team being useless!
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Mark
(@markfaulkner67) reported
@Plusnet Will you stop phoning and emailing me regarding customer service, future billing and price increases. I want only 1 phone call Tell me when the engineer is coming to connect me to a service you have the cheek to charge me for. Also stop telling me I’m taking ownership.
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eimear 🧶
(@eimeargination) reported
Fair play to Plusnet for having a button on my account page to get a new discounted deal rather than making me go through the faff of phoning and pretending I want to cancel
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Harjit
(@harjybop) reported
@Plusnet still waiting for my number to transfer over from old provider. Told would be Wednesday now told could be whenever??? Awful service. Why did I switch!
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Jimmy Sexton
(@Jim6189) reported
@Plusnet Heya, I've sent you a DM about activating my SIM card and haven't had a reply in 3 hours - lil' help? 😬
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Blank
(@AQueerPanda) reported
Well plusnet is rated 1.8 on trustpilot, which surprises me coz I've used them before and had zero problems. I'm torn between them and One Stream, which TP rates 4.5 :P Everything is a roll of the dice, sod it, One Stream it is :P
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Sean O’Kelly
(@seanko428) reported
@Plusnet my broadband has been down for over 5 hours now and all troubleshooting options have not rectified the solution. Any problems in the Lincoln area to your services?
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Fuzzy Duck Lee 🦆 / fka FuzzyDucksTV
(@FuzzyDuckLee) reported
BT TV, BT Sport, BT Mobile, Plusnet, EE, BT Business and Public Sector, BT Global Services, BT Wholesale and Ventures – provides network products and services to communications providers (CPs), voice to UK customers via 999. All have access and help available. I was a founder.
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Peter Brooks
(@UpperHurst) reported
@Plusnet My landline is down and your callcentre is closed.