Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 01/29/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • charlie__fuller charlie (@charlie__fuller) reported

    on an unrelated note, **** plusnet

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Hi, our Internet has been down for a few hours. Tried the usual things. Is there a way of finding out if there are issues in my area? Thanks

  • Sienna106310 Sienna Violet (@Sienna106310) reported

    @zoezoe24445845 @Plusnet Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • corinpoppet Corín (@corinpoppet) reported

    @Plusnet hi is there an outage in BT82 9LT. Have no internet all morning

  • alicehorton80 Alice Horton (@alicehorton80) reported

    @Plusnet I’ve been having problems with my internet for over two weeks now! You said you’d fixed it but I’m still having problems getting online. Please resolve this soon or I will have to go elsewhere.

  • Rhianmusic Rhian Owens (@Rhianmusic) reported

    @Plusnet Part 2 - I’m am having to work from home and having to use my mobile data which is costing me to do so and I can’t access everything I need properly for work due to the lack of inter, I raised this on Twitter yesterday incident no IMT39827/21

  • BradishMark Mark Bradish (@BradishMark) reported

    @Plusnet I just applied for the both the Customer Solutions Advisor and Customer Solutions Advisor positions. Thank you for considering my applications.

  • TheAgent_X Princess_X (@TheAgent_X) reported

    @Plusnet @BadSushi My net has also gone down for over an hour now. Reset and nothing is working no lights on router are showing except the power.

  • BadSushi Matthew (@BadSushi) reported

    Having trouble with @Plusnet. Seems to have gone down entirely. Very unlike them.

  • scam516 Sam campbell (@scam516) reported

    @Plusnet Also why has it taken 5 phone calls for that to be sorted... its a total joke.. your customer service is crap.. and so is the internet service... yet i still dont hear back unless i put stuff on here to you lot... absolute joke..