Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 12/29/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kmoneysaver easypeasy (@kmoneysaver) reported

    What's going on with the broadband? I'm in Stratford and my internet has been down for almost an hour? @Plusnet

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    Plusnet engineer said the issue was the router. I put in a new router. Internet still poor. Call operator for Plusnet says it's a line issue and an engineer will have to attend. Changing my mind - I wouldn't recommend plusnet anymore

  • Judith17455668 Judith (@Judith17455668) reported

    @Plusnet Help ported 2 number on wed at 7pm received notice at 12.50 on Thursday numbers being ported , still not complete d today and cannot make any calls

  • paulfgerard paul gerard (@paulfgerard) reported

    @plusnet my broadband connection is down, but your status page reports no issues. When can I expect to be reconnected?

  • MeesMiller MeesMiller (@MeesMiller) reported

    I’m at the end of my tether @Plusnet Our internet connection from you is terrible and gets worse by the day. No amount on turning it on and off helps. What do you suggest?

  • theyorkshirejo jodie laura (@theyorkshirejo) reported

    .@Plusnet: pay your bill Me: okay... your website won’t let me Plusnet: lol yeah if your bill is late we restrict your account so you can’t use our own website. You’ll have to use mobile data. Me: okay.... your website is down for maintenance. Plusnet: lmao yeah

  • JonCrowCorvus Jonathan Crow (@JonCrowCorvus) reported

    @Plusnet Seems Internet has gone down where I live in Paulton. Says your website is down for some reason too. Any eta on a fix?

  • ALH8715 Adam Hart (@ALH8715) reported

    @Plusnet my broadband is completely down in CM2, any known issues and when can be resolved?

  • maksamphoto MAKSAM Photography (@maksamphoto) reported

    @Plusnet my internet has been down for the past 30 mins. Please kindly take a look asap. Postcode affected is E7 / Stratford is where our exchange is.

  • hazturtle Haz 🐢 💙🍎 (@hazturtle) reported

    @Plusnet no broadband but your service status indicates all is ok. Downdetector indicates lots of issues, trying to work from home. Is there an issue?