Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 01/18/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • west_fields_ west fields (@west_fields_) reported

    @CharneTromp @Plusnet I tried, they’ve cut calls to customer services telling you to try later or tomorrow.

  • dazpiece64 D (@dazpiece64) reported

    @Plusnet @RainbowsEnd69 Internet down since last night. Router has blue light and thinks everything is connected, however no actual internet connection. The Wi-Fi connection is fine, so it’s the actual internet connection down .

  • starry1973 Starry1973 (@starry1973) reported

    @Plusnet any updates please on the internet outage? Wifi needed to work from home, unable to send emails, use Teams, info would be apprciated!!

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?

  • quantumhealer1 Caroline Cousins 🌸 - Inner Transformation Coach (@quantumhealer1) reported

    @RainbowsEnd69 @Plusnet Same here! I've done all the checks and mine has been down/restricted since 2am.

  • ohreallygillian Gillian (@ohreallygillian) reported

    @Plusnet why are you no acknowledging massive outage? Please update for the thousands of people wfh

  • chasabi Lee Scott (@chasabi) reported

    @Plusnet You can help by answering the phone or fixing your Internet. I've been on hold for 30 minutes and I still can't get online to do any work! Rebooted the router, connection settings on the router config page say that my broadband connection is up! It clearly is not up 😕

  • chasabi Lee Scott (@chasabi) reported

    @solarwhite100 @Plusnet @plusnethelp Hahaha... Embarrassingly for them, that actually may be true #FAIL

  • chukkie58 Steve Emmett (@chukkie58) reported

    @RainbowsEnd69 @Plusnet Down here in Malton

  • CW7221 CW722 (@CW7221) reported

    @Plusnet Award winning customer service....? 18m on the phone so far...