Plusnet Outage Report in Swansea, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swansea, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Llanelli |
Total Blackout | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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craig evans
(@aggycraggy) reported
@Plusnet hi I don't know what else I can do I've been a customer for 24 hrs and I'm having problems. I'm currently writing this whilst being in a queue for 26mins for some help this is not a great start
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Madball
(@alantowle) reported
@Tonysmini @OpenreachHelp @VodafoneUK I've no service at all now. Openreach email on Christmas day said ultrafast now enabled. Arranged to transfer. Transfer/activation date was given as 15th and Plusnet ceased old service at that point. Vodafone, after me pushing, give various stories about what is happening
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Dave Hodgson
(@h2dgy) reported
@virginmedia I've been with you a month and my service has gone down. I've been with PlusNet for many years on much slower speeds but never had my service go down. This is absolutely shocking experience. Your prices are higher but your service is poor. Sort it out asap!
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Miso
(@Miso69432545) reported
@Plusnet Cannot get hold of anyone in #customer services. Internet is rubbish and your operators just hang up! Terrible customer service!
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Jane Davies
(@JaneDaviesSheff) reported
@Plusnet do you provide technical support via Twitter??
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Andy at Malt Box
(@MaltBox) reported
Twittersphere. Non-whisky question. Can anyone recommend a decent router sub £75? The @Plusnet router we've had for a couple of years is shambolic in terms of stability.. makes a right racket too.
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Deborah Brooker
(@DeborahBrooker1) reported
@Plusnet you need to sort out Internet connection problems or at least respond to people who are contacting you.... All troubleshooting advice followed...
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Charles Whittington
(@chaswhi) reported
@plusnethelp no manager available, one will call back in one hour from now, they say. As the call ends @Plusnet text me asking me to rate the service! Do they really want to know! They get 0
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Charles Whittington
(@chaswhi) reported
No response yet, @Plusnet say I asked to leave (I didn't) & they are disconnecting me on 1st Feb! @plusnethelp HELP! Follow the saga here to see how their support deals with it
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Chika Anyanwu
(@adakuuk1) reported
@Plusnet Service has blacked out in RM8