Plusnet

Plusnet Outage Report in Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swansea, Wales 03/16/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RosieBM11 Rosie BM (@RosieBM11) reported

    Moved into new house and no WiFi - please help @Plusnet I have work on Monday??!!

  • MarionSalizar Marion Salizar (@MarionSalizar) reported

    @stumpygutbucket @sainsburysbank Gawdstrewth! Ugh. For future reference when it won't cripple us to go back to them we will go back to PlusNet was excellent. We are now with Poptelecom who are crap. I nearly had a breakdown when trying to sort out our gas and electric with NPower years ago!

  • chunkyboy88 chunkyboy (@chunkyboy88) reported

    @Plusnet Maybe try and solve the massive outage thats been going on for day huh ? Rather than peddling the governments krap

  • HoldingLucy Lucy Holding (@HoldingLucy) reported

    @plusnethelp @Plusnet some tweets saying issues resolved.. other tweets saying it’s not.. asking for DM but then don’t reply.. not great customer service..

  • helenrichmond70 Helen Richmond (@helenrichmond70) reported

    @plusnet a manager was meant to call me last Friday. A week later no call and you haven’t cancelled my account. Just how **** are you?

  • Gamersi76 Gamer Si (@Gamersi76) reported

    @plusnethelp hi plusnet. You contacted my parents and sold them a new router. Since then they have had no Internet and spent hours on the phone reduced to tears. Would someone like to help?

  • chunkyboy88 chunkyboy (@chunkyboy88) reported

    @Plusnet Maybe try and solve the massive outage thats been going on for days first than peddling the governments krap

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @plusnethelp I didn't get broadband until yesterday afternoon(may be around 14 hours it was down). I called plusnet customerservice. Despite waiting 46 minutes in the call, no one answered it. Besides, speed I have been getting for the last 1 week is below the minimum guaranteed speed.

  • teamjohntee A.H.M. (@teamjohntee) reported

    @Mitchambelle @plusnethelp Oh great info...that's helpful as Plusnet service status on their website says everything is working fine! I'm in London and has problems all morning until I called them and they put in a temp fix.

  • Clark3y Clark3y (@Clark3y) reported

    Wow imagine, get revived in Apex only for my router to give out 2 seconds later, @plusnet routers are garbage, if you want to get plusnet buy your own router.