Plusnet

Plusnet Outage Report in Llanelli, Carmarthenshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Llanelli, Carmarthenshire, Wales 05/06/2025 07:30

May 06: Problems at Plusnet

Plusnet is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent Plusnet outage reports came from the following cities: Swansea and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomCarmarthen E-mail
United KingdomAmmanford Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jjand00 jaz j (@jjand00) reported

    @Plusnet please can you sort your crap connection out just been kicked out of a meeting

  • OTVDesk OutsideTheVillage - Freedom and Free Speech (@OTVDesk) reported

    @Plusnet I tried to reply via the link but it doesn't work. Probably working from home

  • CWPropertyS CW PROPERTY SERVICES (@CWPropertyS) reported

    @Plusnet my wifi keeps disconnecting and when it is connected it is really slow. I have followed all the advice on the website to set up the router but it still does not help.

  • piscohof piscohof (@piscohof) reported

    Here are three things I am fed up of. Dose escalation strategies, Plusnet and the fact that 90% of today's feed is people claiming other people have said stupid things behind their backs. And then acting surprised they noticed, EVEN THOUGH THAT WAS OBVIOUSLY THE POINT.

  • PhilTooley Phil Tooley (@PhilTooley) reported

    @Plusnet Award winning customer service? Switch day today, no router received, internet switched off early this morning, impossible to work from home with no connection- self employed so no work = no earnings. Can’t reply to email you sent. You need to step up considerably!

  • gingerdog633 This way madness lies (@gingerdog633) reported

    @Plusnet I’ve done all of the above,and my husband has a different phone with same problem and my daughter was visiting last week and was first to notice on her phone which is completely diff,We haven’t had this problem before? Now it just says no service

  • Sy_UKOfficial 𝓢𝔂 (@Sy_UKOfficial) reported

    This month I've had to pay PlusNet for a Broadband service which I can't even use because I'm contractually obliged to do so & my phone was only device I had & I've also had to pay for a basic phone & sim card along with paying PlusNet for sim in my phone that police have seized.

  • JRoberson_ Jessicks (@JRoberson_) reported

    @Plusnet I live in SW2 area London and I cannot connect to WiFi. Is there an issue in my area? I can’t work!

  • therealb1gmak Callum McInnes (@therealb1gmak) reported

    @Plusnet Internet is constantly dropping out a month after the same issue was supposedly fixed. Any ideas?

  • OTVDesk OutsideTheVillage - Freedom and Free Speech (@OTVDesk) reported

    @plusnet Hey people, just a heads up about this company. For weeks now I have had a torrid time with the accounts department of this company. Issuing an invoice for charges not due. 7 phone calls later and it still is not resolved. No managers. Useless customer services. AVOID