Plusnet

Plusnet Outage Report in Llanelli, Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Llanelli, Carmarthenshire, Wales 08/04/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent Plusnet outage reports came from the following cities: Llanelli and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Total Blackout
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomCarmarthen E-mail
United KingdomSwansea Internet
United KingdomSwansea Internet

Community Discussion

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Plusnet Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jessrobyn25 Jessica Green (@jessrobyn25) reported

    @Plusnet I have been having a lot of problems with my internet cutting out this afternoon, I am unable to call to discuss, is there anything that you are able to help with?

  • metalheed Alan Isaacson (@metalheed) reported

    @Plusnet I very recently extended my broadband by another year, is there a period where I can cancel? Price increase you just emailed me is a bit much

  • ChrisJames452 Chris James (@ChrisJames452) reported

    @Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming

  • Lagertha763AD Lagertha (@Lagertha763AD) reported

    Just got an email from @Plusnet increasing bill in line with CPI plus 3.9%. Nowt like kicking customers when they're down eh? Greedy bastards 🤬🤬

  • barnabyjeavons Barney Jeavons (@barnabyjeavons) reported

    No broadband at all for the last hour in Cheltenham - and service has been terrible for the last few days - what’s going on @Plusnet ?

  • Plusnet Plusnet (@Plusnet) reported

    @watton2_karen Hi Karen, thank you for getting in touch and I'm sorry to hear you're experiencing problems with your connection, If you could DM me your account username I'd be happy to run some tests on your line. Duaine - Plusnet Sheffield

  • BerryandEmmett Berry (@BerryandEmmett) reported

    Hi @Plusnet. I've been having problems with my internet for the last 12 months but lately it has been getting worse. I've tried plugging the router into the main socket etc but nothing seems to help. Any advice? I will have to change providers if it can't be improved.

  • HeatherBo60 HeatherB (@HeatherBo60) reported

    @MeNigeStew I've been using @Plusnet for the past 3 months. Their customer service is amazing! Can't say the same for @BritishGas unfortunately.

  • bethhopedeaks beth (@bethhopedeaks) reported

    @Plusnet our wifi not been down for almost 12 hours and we are a uni house with assignments and online lessons. the orange light on the front keeps flashing no matter how many times i reset it or follow the instructions your site gives me. says it won’t connect to broadband

  • RxFaiyazAhmed FaiyazAhmed (@RxFaiyazAhmed) reported

    @Plusnet you have left me helpless. Put my order through for internet and phone on 11th Jan. Since then hanging between sky and Plusnet customer service agents as Plusnet cannot transfer my line.Paying hefty std tariff to sky for no reason.Its been 23 days and not been resolved.