Plusnet

Plusnet Outage Report in Llanelli, Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Llanelli, Carmarthenshire, Wales 03/07/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • loobielou7 loobielou (@loobielou7) reported

    @Plusnet shocking service, despite saying it would be rectified by weds, you’re now leaving my pensioner mum without a landline till Monday. Didn’t even bother to let her know.

  • Supergios Jonny Gios (@Supergios) reported from Kendal, England

    @BTSopenreach @Plusnet very bad connection on BB here in #kendal at the moment. Can you please look into this asap. It does affect businesses.

  • JoLaceySmith Jo Lacey-Smith 🇬🇧💝🇺🇸 (@JoLaceySmith) reported

    @johnlewishelp I need to speak to someone who is in charge of your connection with plusnet as the service is diabolical and is dragging the John Lewis name down. 7 weeks 1 day no phone, not back a week and no bb or phone

  • flett_kerry Bardic Twitspiration 🪕 (@flett_kerry) reported

    Is anyone else on Plusnet? Their customer service might be good, but their connection is atrocious...is it just me?

  • minkymoo5 Tracey (@minkymoo5) reported

    @Plusnet renewed with you last month but now being charge double the amount? Please help

  • suryateja01 RK (@suryateja01) reported

    @Plusnet Its been more than a month, since I cancelled broadband. But, haven't received my refund. Pls help

  • W3L5HB0Y0 Adam Walker (@W3L5HB0Y0) reported

    @Plusnet I've had an engineer out to sort the previous issue with my Internet dropping out, but still having the same issues with my router randomly dropping connection.

  • musicologydisco Crypto enthusiast (@musicologydisco) reported

    @Plusnet No phone signal NR7 0TQ. This is a recurrent problem which has been ongoing for weeks intermittently. Whats the problem?

  • LeoZeo2 Sanjay (@LeoZeo2) reported

    ******* knew something would go wrong with the Internet installation today. Missing a call by 2 minutes with no way to call back somehow allows Openreach to delay by a day? ******* what. Plusnet having barely any idea what's happening too. ******* stupid.

  • GrishoNico Crow 🛩️🎾🏁 (@GrishoNico) reported

    Hey, @Plusnet , mind explaining what's been happening? Every single day I get scam phonecalls that leave voicemails in Chinese. Used to think it was my number that was the issue. But my brother got a PlusNet SIM for a week for a holiday and within the day - he also started (1/3)