Plusnet

Plusnet Outage Report in Llanelli, Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Llanelli, Carmarthenshire, Wales 11/12/2024 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent Plusnet outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomLlanelli TV
United KingdomSwansea Internet
United KingdomLlanelli Wi-fi
United KingdomAmmanford Internet
United KingdomSwansea Internet

Community Discussion

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Plusnet Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @OpenreachHelp Gary, Open reach will not confirm anything. Nearly two weeks without a phone connection. Plusnet are blaming Open reach and vice versa. Shameful way to treat customers.

  • DarrenFoston Darren Foston (@DarrenFoston) reported

    @Plusnet Wish your customer service was at least this friendly when i rung them. They were very aggressive and unwilling. It was about the time the lines were closing so obviously wanted to go home rather than help me sort the issue out

  • cornelius71xx Críostóir O’Dochartaigh (@cornelius71xx) reported

    @JanineShirley2 @TalkTalk @Plusnet I cancelled my DD in September, the problem is the I’ll be unfairly recorded as non payment for services i cancelled correctly and no longer have..

  • Kuzembo81 Kuzembo1 (@Kuzembo81) reported

    @Plusnet engineer coming this morning between 8 and 1. Only 9 hours late so far. Not the best start for a new customer. I've had no update. My online account has no update and everytime I try calling there's long waiting times. I'm not queueing.

  • adam_andreani Adam Andreani (@adam_andreani) reported

    @Plusnet I have paid for my broadband order and you've happily taken my money, but you can't even tell my why my order has been delayed for more than 9 days. Just a cryptic text message and support lines that don't pick up the phone. Can I please get some information?

  • elaereeen ela eren (@elaereeen) reported

    @Plusnet i ordered broadband to my flat today and received a message saying my broadband delivery will be delayed, and my account says “we found a potential problem” on checking the line. I need broadband urgently so need help with understanding what is going on.

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet Third reason it’s not their fault is that offcom only say they have to pay you compensation after you have had no service for 48hrs So according to Plusnet fine for them to take payment for service they are not supplying

  • _itscleveland Clair🦋🐝 (@_itscleveland) reported

    @Plusnet your customer service agents are terrible, they put me on hold for an hour and then hung up on me, and I still haven’t got my internet connected?! Is anyone actually able to help?

  • beaconberetta beaconberetta (@beaconberetta) reported

    @Plusnet is anyone answering the phones today? Spent 40 minutes trying to get through yesterday, still on hold for a similar time today. Have also sent a message through my account with no response. Hardly the great customer service you promised 😕

  • Plusnet Plusnet (@Plusnet) reported

    @half_pint_chris Hi there Chris, I'm really sorry that you've not been able to make calls on your mobile. Could you get back to us on a DM with your mobile number if that's still an issue please? Sorry for the delayed response too, we've been much busier than expected. Adam - Plusnet Sheffield