Plusnet Outage Report in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  Catrin Madge (@annwylid) reported 25 minutes ago from Cwmamman, Wales

  @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

• 
  LauraKE (@laurakwales) reported 36 minutes ago from Ferryside, Wales

  @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

• 
  𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported 38 minutes ago from Carmarthenshire, Wales

  @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Russell Bishop (@RussellBishop) reported 2 minutes ago

  Interesting tactic from @Plusnet to get some extra money out of you when your contact runs out. Send an innocuous email 30 days before connect ends with a big wall of text and no helpful headings. After your contract runs up, hike the prices until the customer notices.

• 
  Steve (@MonkeyTennis14) reported 4 minutes ago

  @AndrewCollins @Plusnet They’ve always been great for me in terms of customer service, have just remembered though that I get my mobile phone with them and not internet coverage… sorry for the senior moment, good luck!

• 
  Marcus Green (@HelloFromMarcus) reported 7 minutes ago

  @Charlie26174534 @Plusnet Give me a week and they are history, the problem is a LOT of untangling needs doing.

• 
  Lisa Agostini (@lisaxl8) reported 8 minutes ago

  I’m appearing v v v v v unprofessional at moment with no access to my @Plusnet #plusnetemail account since 7:30 am today!. Your service status is churning over pointless non-updates. Lucky my 25k words not due until tomorrow. Fix it maybe?.

• 
  Stuart Green (@StuartGreen76) reported 11 minutes ago

  @Plusnet Thanks Emily, I am aware that I'm having problems logging into my email. I am sure that the plusnet team is working to resolve the issue. But 2.30pm has now been and gone without an update to the service status page. That's 3 times that a promised update has failed to appear.

• 
  snaz pizaz (@snazpizaz) reported 12 minutes ago

  @Plusnet - Hi - any ETA on resolving the email down situation - is it likely to last till the end of the day or even tomorrow to resolve ? Appreciate honest projection - Cheers sp

• 
  Aled Roberts (@aledrob) reported 12 minutes ago

  @Plusnet Clearly the person who applied the resolution didnt try to call me or really understand what had taken place. If you say you are going to call back I would expect a phone call not an generic response on the ticket.

• 
  Pete Hill (@duxastroman) reported 14 minutes ago

  @plusnet I’d say its EVERY plusnet email user, even the awful webmail wont authenticate. Why no proper updates, aren’t your customers worth it?

• 
  LoneBee (@LoneLeVay) reported 17 minutes ago

  @snazpizaz @Plusnet I keep seeing the same identical response and the Service Status page gives no indication of progress being made. Can I get my emails diverted to my gmail or is there nother way of access my messages?

• 
  Marcus Green (@HelloFromMarcus) reported 18 minutes ago

  @duxastroman @Plusnet No Pete, we are not. This is absolutely dreadful service.