Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/17/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jdyersinger James Dyer (@jdyersinger) reported

    @Plusnet @DeliciousLegacy Not true @Plusnet - still not working!!!!

  • BrendanMullakee ßren (@BrendanMullakee) reported

    @Plusnet Hi,I don't use your service but I was just wondering if I could have one of your beautiful template messages whilst I am at a loose end.

  • TweetwithHelen Hello, I'm Helen (@TweetwithHelen) reported

    @Plusnet @RishiV25 It’s not resolved here. Still not working.

  • Plusnet Plusnet (@Plusnet) reported

    @terrapinspocket Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

  • babblingbates Tony Bates (@babblingbates) reported

    @Plusnet Reported at 11.10, told at 11.43 the line was OK and it was my problem, told at 12.23 in would be fixed soon, told at 12.27 someone would call in 20 minutes; they didn’t

  • Plusnet Plusnet (@Plusnet) reported

    @adamramadan Hello, Adam Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Samantha - Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @mauteek Hi Cormac, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • aamirhassan Aamir Hassan (@aamirhassan) reported

    @Plusnet It’s been down for 3+ hours now !

  • diabetactyl Swarah 💟💬 (@diabetactyl) reported

    Just amazing that my Internet has been down most the day today so far yet Plusnet have still managed to email me about my bill 🙃 if they think that's getting paid they're in for a shock

  • NathanFoley82 Nathan Foley (@NathanFoley82) reported

    After checking for 1hr @Plusnet hanging up on people after a recorded message, who call your support line, isn't good customer service, your status page states there are no issues still! Thanks to @VOXI_UK I've been able to set up a hotspot to at least answer some emails!