Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/16/2026 19:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Redtagheur Eddie (@Redtagheur) reported

    @virginmedia Yes it was a fault. No, I'm in work so rang on my mobile. 2 hours for them to FINALLY send an engineer out TOMORROW. No money off my Virgin bill, no help with my Mobile phone bill. I'm gonna go with Plusnet or someone else now. Your customer service 'team' are useless.

  • jillywincho Jill Winchester (@jillywincho) reported

    @Plusnet @Plusnet if you’re part of the BT family why do I have pay £200 of charges to go to BT when your service doesn’t work? Also asked to throw away the modem or sent it back- surely there is a more green way of re-using modems. #poorcustomerservice #daylightrobbery

  • KiwiAndrews Kylie (@KiwiAndrews) reported

    @Plusnet hey, I’ve been waiting 7 days for my broadband to be connected and it’s impossible to work. Is it possible to get some sort of mobile network or SIM whist I wait?

  • blackbearsmusic BLACKBEARS (@blackbearsmusic) reported

    @Plusnet @plusnethelp terrible service and shocking ‘support.’ Wish if never left previous provider.

  • Peopleschamp78 Mr Wonder (@Peopleschamp78) reported

    @EE Why are your customer service calls going to plusnet?

  • Rightcleverdick Chris L (@Rightcleverdick) reported

    @Plusnet So we are getting 0.5MB/sec from Plusnet this morning in CV8 - utterly terrible - this slow speed happens a lot, so we'll be changing soon

  • salmuirAdogaday sally muir (@salmuirAdogaday) reported

    @Plusnet can you help me empty my full mailbox?

  • binderella1 Bindi Pandya (@binderella1) reported

    @plusnethelp Hi. I moved to plusnet broadband a month ago and find my WiFi connection unreliable. I can’t do things like watch YouTube or have WhatsApp video calls without buffering or getting “reconnecting” messages. It’s quite unusable and disappointing. Can you help please?

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • binderella1 Bindi Pandya (@binderella1) reported

    @plusnethelp Hello. I’m confused that plusnet aren’t willing to look in to my poor WiFi or to assist? The instructions are not adequate, they just say “change the channels until you find the best one for your house.”. I should not have to pay for third party equipment to get adequate WiFi.