Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 12/11/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • entwisi ian entwistle (@entwisi) reported

    @virginmedia Super hub 3 is the WORST router in terms of coverage I have ever had. EE/Sky/plusnet/ all 100x better than the garbage you provide. Is the hub 4 better? Is so give me one or I shall be reverting to fibre asap. Slower onward connection is less hassle than crap internal network

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • robferrer Rob Ferrer (@robferrer) reported

    Our connecting isn't set up yet (thanks to the terrible process @OpenreachHelp force you to go through when moving house), but @Plusnet have been really helpful and responsive when I've spoken to them (which had been a lot!)

  • Jemstar76 Jemma Anderson 💙 (@Jemstar76) reported

    @OpenreachHelp An engineer attended re fault referred by PlusNet, told me what work was needed, said he couldn’t fix it, as he was left advised would put report in & try to escalate, only for his report to say he made site safe, fixed fault & checked line. The line was still in 2 pieces outside

  • HindleRay RayHindle💙❄️European,#FBPE/Rex-RAF, detest#Brexit (@HindleRay) reported

    @Plusnet as a long time customer, can you assure me that you will not be advertising on the new channel #GBNews when it launches?

  • SnatchUK dollar (@SnatchUK) reported

    @virginmedia Your internet is terrible and I’m leaving you!!! Prices go up often! Don’t get the correct service, broadband speeds ain’t as fast as you claim, playing Fifa on virgin media is the worst , you need to sort it out, I’m going to be honest even Plusnet is better !

  • NinjaJez Jez (@NinjaJez) reported

    Just as I was going to publish an update to my website Plusnet took the internet down XD Hopefully the sort that out for tomorrow otherwise work is going to be fun...

  • samdonnachie Sam Donnachie (@samdonnachie) reported

    Fix your broadband @Plusnet

  • meffewcs Matthew 🦧 (@meffewcs) reported

    feel like pure **** just want to watch some good old cs streams but most are set to 1080p60fps and plusnet cant handle that without buffering 10 times within 5 seconds

  • dulcimermum Janet Clark (@dulcimermum) reported

    @plusnethelp I started switching to Plusnet a week ago (broadband). As yet I haven’t heard anything apart from a partial text (stopped before the switch date). Please help