Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/08/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • annickg87 ⚜ Annick (@annickg87) reported

    EE / Plusnet Mobile are absolute rubbish. My wife and I can not call each other from 6 feet apart. Text is fine. And this type of fault has gone on at EE for years. Tomorrow I will be closing our SIM accounts. Utter garbage and fat arse management.

  • PatatasBravas89 rebecca henderson (@PatatasBravas89) reported

    @Plusnet always says we’re receiving good internet yet WIFI literally NEVER works, 5 months of paid service for “buffering” 🥱

  • AliParry83 Ali Parry (@AliParry83) reported

    @Plusnet @plusnethelp hi is there a problem with plusnet this afternoon/evening as mine seems to be constantly dropping out with iplayer buffering every 2-3 mins and phone and laptops dropping connection. Many thanks

  • ITFC_Alex Alex (@ITFC_Alex) reported

    @HorribleGrandma @Plusnet We left plusnet about 3 years ago for this very reason. They were insistent that everything was fine & there was no fault either with line or router. Having switched to vodaphone, I've had seamless service on the same line. Have concluded that plusnets routers are badly made.

  • Rob_Rolls99 Rob Rolls (@Rob_Rolls99) reported

    @Plusnet I’m having an issue whereby I can’t log in to my BT Sports App on any device connected to WiFi, but can when using mobile data, also I can’t even log into MyBT account on any device connected to my WiFi. BT sport and MyBT work on non plus net internet, any ideas?

  • doctoritis louise stenhouse (@doctoritis) reported

    @Plusnet mobile signal in ky155pl area is poor. One bar at times and can't make calls. The rest of the time no service. It's been like that since at least Friday night when we had the storm. I sometimes don't get great reception but never no service?

  • JessicaAmy145 Jess🌲 (@JessicaAmy145) reported

    Ever since @CityFibre had been laid out in Portsmouth, our Internet connection has been DISMAL. @Plusnet gave us lightening speed and now it's so, so, slow it freezes all other devices just to watch a short video on a phone.

  • HorribleGrandma Dave Stott (@HorribleGrandma) reported

    Hi @Plusnet your service hasn't been great over the last month. Our router randomly keeps going down for a few seconds about ten times a day. What is wrong?

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • JWBG1 Jema G (@JWBG1) reported

    @Plusnet Back to square 1 - if I call the Customer Service number I am asked for my Plusnet phone number. I don't have one as I'm a webmail-only customer. So I can't get through. This is why I tried Twitter.