Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 01/27/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • smplfyi m (@smplfyi) reported

    @Plusnet I have a simple technical question regarding EE MNVO and support of Carrier Aggregation. Is there an email where I can ask this of plusnet please or where best?

  • eliz_inwards Liz Inwards (@eliz_inwards) reported

    @Plusnet I moved home recently and moved my Plusnet account with me. Someone was due work on the line today - did they? My internet isn't working yet and I really need it working by the end of the day - can you help please?

  • Lauren36485541 Lauren (@Lauren36485541) reported

    @Plusnet Internet has been awful for 3 days, can't use more than one device at a time or it kicks you off

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Still having issues, no response to my tweet or DM from 2 hours ago 😫 Nearly a month into my first contract with you and it has NOT been a good experience so far.

  • martinrhickman Martin Hickman (@martinrhickman) reported

    @Plusnet certainly wouldn’t recommend you to anyone when you can’t even be bothered to actually connect people’s broadband service #terribleservice #poorservice

  • SallyJanePerrin SallyJane Perrin SBA (@SallyJanePerrin) reported

    @Plusnet contacted customer help recently to explain my landline not receiving calls. They said BT Openreach would investigate on 16th August (yesterday). This afternoon found my phone line totally dead. Have followed your troubleshooting guides, line test result is "unclear"

  • cylondog Jamie (@cylondog) reported

    Can't wait to leave @Plusnet. Router needs to be restarted at least once a week, and the only internet service provider to ever charge me for moving home. Boo 👎

  • shardo37 Sharon Hardisty (@shardo37) reported

    @Plusnet is there a problem in my area? DL116TT

  • Emmalis79 Emma lister (@Emmalis79) reported

    @Plusnet Internet down again. 2nd day it's down. Not good when in poor mobile area & have a daughter who needs to send emails to her new 6th form about a class next week & pay for transport. Please sort it out most of our area is off.

  • sydneyblue77 blue bubble (@sydneyblue77) reported

    @Plusnet Hi Anoush I'm having issues with broadband, the router keeps flashing red then when working flashes blue when connected I have turned router off n on checked wires etc Ty