Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 12/06/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • patiki02 Chris patiki (@patiki02) reported

    @Plusnet hello, when are you going to compensate me for my slow broadband speed. I pay for the top package and have not been getting the promised download speed for many weeks.

  • Blue_tattoo Wayne Herzberg (@Blue_tattoo) reported

    @Plusnet ... That link doesn't work??

  • Sad__Owl Where did Covid go?! 🤣 (@Sad__Owl) reported

    @4lanFrancis @tescomobile That's £3/month cheaper than my deal with Three Mobile (5 contracts) and been with them 6-7years. Plusnet seem very good value for Broadband as well, and as I used to have them as a BB provide, they answer the customer services phones unlike Talk Talk.

  • Plusnet Plusnet (@Plusnet) reported

    @JeanJar91295156 Our address is; Customer Services Team Plusnet Mobile The Balance 2 Pinfold Street Sheffield S1 2GU Is there anything else I can help with today? (2/2) -Sammy- Team Sheffield

  • rossbrown Ross Brown (@rossbrown) reported

    @Plusnet Cheers. Have a good evening (assuming you’re not working too late!) - Ross, Plusnet Customer, Manchester 🤔

  • ValourRain Valour🏳️‍🌈 🏳️‍⚧✝️♿ (@ValourRain) reported

    For a new bloody hub, and paying two internet bills in the same month, to the same damn company and I can't actually log in to sort out of any stuff out or set up anything on the account itself. Should have gone with Plusnet 😭😔

  • JeanJar91295156 Jean Jarvis (@JeanJar91295156) reported

    @Plusnet Hi I'm trying my hardest to find out how I cancel my contract without phoning but am being lead in circles. Can anyone help please.

  • Vafuncullo Alan 💙 (@Vafuncullo) reported

    @Plusnet I want to cancel my phone. Dont need to talk to anyone just need to cancel. I logged into my account but there's no straightforward option just to cancel. Should i just cancel the direct debit and leave it to expire?

  • 1982joey jo barrow (@1982joey) reported

    @plusnet why on my latest bill have i been charged for a phone call i never made. You might force me to have a landline but i dont plug one in.

  • Cerberu81598070 Cerberus (@Cerberu81598070) reported

    @Plusnet how long before a refund cheque for no service arrives please?