Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/01/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SecretlyC Secretly Ce'Nedra (@SecretlyC) reported

    @Plusnet Apparently I owe you 1p which I can’t pay you online as it’s too small an amount and you’re going to send it to collections if I don’t pay. Help please?

  • tandleman Tandleman (@tandleman) reported

    @Plusnet Internet failing to connect today try your help says no issues. M24 area. Reboot several times doesn't help. Refresh router doesn't. Any ideas?

  • Meowowowowowoww katmeow (@Meowowowowowoww) reported

    @Plusnet hi my internet has been down since lunchtime, can you see what is wrong at your end?

  • manicstreetmini North Col (@manicstreetmini) reported

    As I thought might happen @plusnet @plusnethelp now have two open accounts due to bill me and no working internet. Anyone else had “broken” account issues? #plusnet #shitshow

  • leahdan1 ( Lincoln ) Rob (@leahdan1) reported

    @TalkmobileUK Hi. I was looking at your sim only deals and was wondering if it will be ok to use in a tablet. I have recently bought one from Plusnet but am struggling to get any signal most of the time

  • Bluesprints Andrew Sinclair 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Bluesprints) reported

    Hey @Plusnet How do I check if you've got a service outage in PH2 area? My service stopped this afternoon.

  • Tracymilly01 Tracy (@Tracymilly01) reported

    @plusnet Waiting since Friday for my phone number to activate, no network. Numerous calls made to customer services. No help whatsoever. End of another day & still waiting for number to activate. Does anyone actually know what is wrong. Said 1 day to activate. Horrendous !

  • TheVickyMD Victoria MacDonald 🔶 (@TheVickyMD) reported

    Dear @Plusnet Sorry but I really can't believe how many times I have had to call your company due to poor/no broadband. Second time today and my son is trying to do his homework! I will NOT be renewing my contract in May but in the meantime can you PLEASE get me back on line!!!!!

  • AurtherSwindel1 Arthur 'control group'🌸 (@AurtherSwindel1) reported

    @Plusnet having REAL problems with the Hub One you sent me as the WiFi and internet keep dropping, this has happened since you sent it. Don't give me any of the Plusnet Community nonsense as I've done it all, what's wrong with your Hub one routers?

  • JT_Vegas JT (@JT_Vegas) reported

    Hi @Plusnet, I am meant to be transferring over to you today from sky broadband. I was told that once the sky service stopped then I’d be ready to go with you guys. Sky stopped their service at midnight and yours still isn’t up and running….. any ideas when this will start?