Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/18/2026 00:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @vince_bale79 Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield

  • Somethi21372373 SomethingBetterChange (@Somethi21372373) reported

    @Plusnet It wasn’t a short time!!! It went down at midnight & didn’t come back on til 9 this morning!! Why lie?!?!? I’ll be switching provider if this is how you lie to customers!!!

  • annmilne9 anna milne (@annmilne9) reported

    @Plusnet My internet went down around midnight and has not long come back on DT4 area. Not good. Customer services phoneline just says busy/cant answer calls phone back later 2day/2morrow.

  • books0507 books0507 (@books0507) reported

    @Plusnet Is this an automated message? I know there was issues this morning and it’s apparently been resolved but I still have no internet.

  • Plusnet Plusnet (@Plusnet) reported

    @richardflatt Hi there, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield

  • _paulfreeman Paul Freeman (@_paulfreeman) reported

    Nice to see the amount of @plusnet tweets mentioning that what looks to be a major outage affected "a small number of customers" ;-)

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @Plusnet @MarkusDarkus83 It would be helpful to know what the specific detail of the outage was please? Please be more transparent with your customers.

  • LeighLanson Leigh (@LeighLanson) reported

    @Plusnet @Sinister_Pete Mines been out since 6.30am just had a reply back saying a major outage has occurred and I should be back on by 10am. fingers crossed

  • girl_mancunian MancunianGirl (@girl_mancunian) reported

    @Plusnet This was not for a short time. Some customers were down from 1am. You can get away with saying 'a short time' because most of us didn't realise until we got up to work. Be honest - it was down most of the night too wasn't it?

  • MarkusDarkus83 Mark Sinclair (@MarkusDarkus83) reported

    @stayingaliveuk @Plusnet My guess. My router was 'connected', my packets were getting onto the Plusnet network all the way to London probably to the point to get off their network to the internet. You would expect redundancy in their network so probably a config or bgp routing error.