Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 01/15/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • irons166 Chesney (@irons166) reported

    @plusnethelp hi plusnet, any chance of some assistance via dm for a new customer?

  • davidjbm2 David Murray (@davidjbm2) reported

    @David_cl5p @Plusnet @MarcAllera Thanks David and yes aware the BT bought PlusNet. Unfortunately I feel that the customer service of PlusNet is going down the route of BT! I have now cancelled my account with PlusNet.

  • 57u S̕t̴u̕ (@57u) reported

    Yo @Plusnet what's the score with these broadband issues? Throw an update out before everyone bombards you with questions 😎👍

  • louisedrayton Louise Drayton (@louisedrayton) reported

    @Plusnet Hi, I DM’d you 4 hours ago but not had a response and still have no internet. Are you able to help please?

  • Redflare18 Red 🐔 (@Redflare18) reported

    @marinahugscats @Plusnet Yep me . Trying to connect via hub and it's not working. Orange flashing light on router and then sold orange with an orange B ...

  • jjand00 jaz j (@jjand00) reported

    @Plusnet can you please sort out your horrendous service yet again kicked off 5x whilst working and delivering training now just intermittent from the evening same issue yesterday no idea what I pay for

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Your service is pathetic. Failure to read an email for 17 days, cut off in error and 2 depts at least contradicting each other.

  • AdamStrengthPow Adam (@AdamStrengthPow) reported

    @Plusnet plusnet are refusing to provide me a deadlock letter so I can escalate my complaint to an ombudsman. What are my next steps? Who in plusnet should I complain to in order to send my issue to an ombudsman.

  • CarolynHucker1 Carolyn Hucker (@CarolynHucker1) reported

    @Plusnet Hi I have sent you a direct message about my emails. I can send but not receive since I went to an email account and closed my broadband. Full details on the direct message. Please help this has been going on for a week and I have made 4 calls to your help line!

  • baznugent73 Baz Nugent (@baznugent73) reported

    @Plusnet Still having issues. DM sent