Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 12/15/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jane__young Jane Young (@jane__young) reported

    @Plusnet How much compensation should a longstanding customer receive after a stressful week with no broadband (lost it on the day I was switching to faster broadband🤔) and endless hours on the phone trying to sort it? £20! Thanks @Plusnet I feel very valued😞

  • millatte Chris Miller (@millatte) reported

    @Plusnet my broadband is slow, well below the guaranteed speed. Restarted router twice but no change. Please help.

  • mikeapollo Mikeapollo (@mikeapollo) reported

    So, the @Plusnet issue rolls on. DNS still poisoned, bill outstanding, payments in pending and no loss of service credits for being cut off due to their payment system being broken. Thank god we leave on the 18/07. This is pants. Verizon have been awesome though.

  • lawshalls Vicki Harris 🇪🇺 #FBCoalition2024 (@lawshalls) reported

    @chimenesuleyman I'm with Plusnet. Cheap and mostly reliable, great customer service.

  • SimonHarreYoung Simon Harre-Young (@SimonHarreYoung) reported

    @Plusnet Morning. Any update on ticket 215350709?? Thanks to the Hawkinge Residents group loads of people local to me have no internet so cabinet must be down?

  • randomovine Sheepy #Baa 🐑 (@randomovine) reported

    @Plusnet It is generally useless in: Sustaining connections with devices Keeping a reliable internet connection WiFi signal reach is very poor indeed I have it positioned centrally and use a couple of booster devices, neither of which I needed with non fibre router before "upgrading"

  • Wardy257 skyfall (@Wardy257) reported

    @Plusnet Your troubleshooter is really awful. It asks me to try a different microfilter but I was never provided with one, let alone a spare. The troubleshooter has no option to say that. It forces you to either lie and say you tried it or tries to scare you that you will get charged.

  • jane__young Jane Young (@jane__young) reported

    @Plusnet How much compensation should a longstanding customer receive after a stressful week with no broadband (lost it on the day I was switching to faster Thinking face) and endless hours on the phone trying to sort it? £20! Thanks @plusnet , I feel very valued Smirking face

  • mikeapollo Mikeapollo (@mikeapollo) reported

    @Plusnet Billing has been a pig for months with you stating you'll take payment on the 5th, then actually taking the DD on the 14th-21st and in the mean time, your buggering about with DNS, can't explain the DD issues and have failed to claim cards payments you've authorised.

  • Mr_Grumpy_Bear Grumpy Bear (@Mr_Grumpy_Bear) reported

    @Plusnet repeated outages in NG4 over the last few hours. Local work or an issue at your end? #euro2020