Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 12/29/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PennysGreen Saving Pennies & Living Greener (@PennysGreen) reported

    @Plusnet on Sunday I was told to call back today if I’d not had a response technical issue. A bit shocked that you have shut down your 24 hr a day 7 days a week service today! It’s just as we’ll hospitals don’t do the same to thank their key workers!

  • daveglyndwr David Jones (@daveglyndwr) reported

    After many years with BT broadband I finally decided to save serious money and go with @Plusnet Very much cheaper but SO SLOW!

  • StevenB48053410 Steven Barrett (@StevenB48053410) reported

    @Plusnet @MoneyTelegraph I received an email from Plusnet threatening debt collection agency if an INCORRECT final bill unpaid after 14 days. I have written confirmation from Plusnet that the bill is wrong. No help from customer services after 7 days. Appalling service.

  • LaurenC47349992 Lauren Chadwick (@LaurenC47349992) reported

    @Plusnet charged double, asked for email address to sort it out, told to ring, asked where to send my complaint - social media!

  • DyslexicMech Nick F-D (@DyslexicMech) reported

    @bt_uk But if different providers are on a line (vodaphone) that we are moving to and not set a move in motion the order gets rejected and if our buyers place an order (Plusnet) on our line, our services are set to cancel and we are blocked from moving them....(Sky).

  • largerfamily Tania (Larger Family Life) (@largerfamily) reported

    @Plusnet Hello, I need to cancel my account please but can’t find an easy way to do this online. Can you help please?

  • Hayles871 Hayles87 (@Hayles871) reported

    @Plusnet My new router went from being 'connected' and 'no further set-up required' but still asking me to sign in to now having a solid orange light and the 'b' light lit up

  • Plusnet Plusnet (@Plusnet) reported

    @msknight Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis, Plusnet Sheffield

  • rolynhome Rolynhome Is #StayingInStayingAlive 🕷🕸⚫ (@rolynhome) reported

    @Plusnet Copying in @Mattallwright I'm guessing that you have no more power (if as much) as the numerous phone based customer service agents I've spoken to. This whole situation is making me ill & causing me sleepless nights. I'll wait for the result of the debt collectors intervention.

  • charisphernelia 🐃 mega evolution charisard (@charisphernelia) reported

    @Plusnet has mobile signal been down today? went out around half 8 and spent 75% of my time with no data signal at all and barely any phone signal when normally it's fine in my area