Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 03/05/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lottyloulou42 Louise (@Lottyloulou42) reported

    @Plusnet hi. BT have subcontractors on my road and taken all our phone lines down. Hence no internet since 8am this morning. Nobody was notified. Internet still not on. I was working from home but had to rush to an office for my training session

  • jburke040 John Bs Taxi Service (@jburke040) reported

    @Plusnet the worst Broadband provider by far

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • Plusnet Plusnet (@Plusnet) reported

    @brownsandra1962 No problem, let me know if there's anything else I can help with! - Cal, Plusnet Leeds

  • proogs Peter Scandrett (@proogs) reported

    @Plusnet Hi. Just started mobile service, added to my broadband. Why did it force me to start a new direct debit, take a CC deposit and create a new user on your website please? Can I combine the whole lot together so there's only one DD and login? It's been unnecessary faff. Ta.

  • BuzzBeardy Jabby Dodger. Informed refuser (@BuzzBeardy) reported

    @Plusnet I’ve sent a DM regarding my SIM, the second one has arrived but not activated and I can’t call to activate it, really disappointed with the service so far!

  • Pablocollier Paul Collier (@Pablocollier) reported

    @katebevan @Plusnet Tried them once (very good price)..... Never again!

  • simonhall446 Topcat🦁 (@simonhall446) reported

    @Plusnet how do I know when I can cancel my broadband?

  • ahmed_nilufar Dr Nilufar Ahmed (@ahmed_nilufar) reported

    @Plusnet am having huge trouble with my connection in BS1 can you advise please. Thank you

  • itslakeyyy Kieran Lake (@itslakeyyy) reported

    @Plusnet I’ve just spoken to Customer Service whom have opened a complaint with regards to the activation duration being without the one stated by yourselves. Surely you can escalate this to @OpenreachHelp to speed up the process. 19 days is too long!