Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/23/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GwendlynD Gwendlyn Drayton (@GwendlynD) reported

    @DraytonWoW @Plusnet Actually it was the contract running out today and just some bad timing on the site not working doh

  • VoteSamJordan Sam Jordan 🌹🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@VoteSamJordan) reported

    @Plusnet All testing my end has been completed multiple times. Speed degradation is consistent and recurring. Will drop a text to the service - will someone call me back?

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet I'd actually love to know what training your teams get re disability because it seems very clear it's not working. It is NEVER ok to ask a customer to reveal their disability/why they need accommodations - that's 101 basic #Ableism

  • Vtwingaming Vtwin (@Vtwingaming) reported

    @RageDarling I've had surprisingly good customer service experiences with Plusnet. And (shock horror) TalkTalk! If I had gigabit Internet available to my building (it's in my street, just not available for my building 😤) then I would probably go for @Hyperoptic

  • beth_grieve Beth Grieve (@beth_grieve) reported

    @Plusnet Can you confirm that it’ll take until tomorrow for our service to ‘switch on’ as a new customer? Our hub is just sitting on orange… what is “seamless” about being without internet for 24 hours in the age of working from home?? Useless.

  • Gunny_Scotland Gunny (@Gunny_Scotland) reported

    @Plusnet I moved provider on 3rd February, why are you trying to take another months payment ? This is a pay in advance contract and my line is disconnected from your network.

  • tro_rob_85 robtro (@tro_rob_85) reported

    @Plusnet Hello, I have multiple accounts with you for my mobile and my children' ones. Can I manage them all together from the same dashboard on line (same login) or do I have to log in 3 times?

  • Plusnet Plusnet (@Plusnet) reported

    @shaunos_shaun Hi there, I'm sorry to hear you're having issues with your connection. While I'm unable to find any external faults, I can see your line has been a large number of disconnections. -Tony Plusnet Sheffield

  • kevquirk Kev Quirk (@kevquirk) reported

    @ChrisWiegman @Plusnet I was shocked how fast the 4G was, actually. Latency isn't as good, but I'm not a gamer, so that won't be a huge issue.

  • shaunos_shaun SHAUNOS (@shaunos_shaun) reported

    @Plusnet That's where it's always plugged in since day one.Always been a problem and getting worse.