Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 03/27/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardRw05 Richard (@RichardRw05) reported

    @plusnethelp @Plusnet hi how do i cancel bt sport as i added it by mistake ?

  • rebeccap940 becca pards (@rebeccap940) reported

    @Plusnet not sure what service I pay for because I am never able to use the internet, just to check emails or have a word document open, for more than 2 minutes without connection cutting out. This didn’t happen with previous provider, EE. I have called you but not resolved.

  • RoswaldWalton Roswald Walton ❤️🧡💛💚💙💜❤️⚧️ (@RoswaldWalton) reported

    I need to call plusnet to get the interim password to get updated to my actual password so I can sign in. But my landline phone hasn't been charging for long enough to make a phone call, my only Internet access is through my mobile phone so I'm waiting for the phone to charge.

  • maaverix GeoS (@maaverix) reported

    @plusnethelp hi Team. We have been affected by continuous outage today. We have tried to reach out to Plusnet Customer Care and the line is badly busy. Please could help us sort our fault out?

  • CaitClick Cait (@CaitClick) reported

    @Plusnet @plusnethelp In the past we've been able to have someone check our account to see if we're getting connection drop outs, can someone run a check for us? Our Internet has gotten really slow recently! Thanks.

  • AllmondJade Jade Allmond (@AllmondJade) reported

    @Plusnet But not really help when it's needed

  • swapnilnshilpa swapnil rane (@swapnilnshilpa) reported

    @plusnethelp - very bad speed and that's too when some important work to be finished. I am fustrated with the internet speed , it's 0.01 , 0.36 Mbps and following up with customer support , I want to leave plusnet , okease help me to end contract without exit fees.

  • JamsDawson James Dawson (@JamsDawson) reported

    @steviejb87 Thats what we are on now FTTC then copper to the house. We just moved from BT to plusnet because we were paying 75 a month for 70 down which was too expensive but plusnet was a **** idea terrible service. It surprising though for such a developed country to still be using copper

  • ActiveBryantSys Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    @Plusnet Absolutely shocking no managers at plus net to talk to about if you’ve got a problem all my problem is is that I wanted to renew but they want to increase the rate on the renewal date and then crease the rate two months later surely this is very unfair and goes

  • Franlow4 Franlow (@Franlow4) reported

    @Plusnet Help when it's needed? Called customer services (as LiveChat not working) and ended up putting the phone down. Rep was the most rude, unhelpful and sarcastic C.S rep I've ever come across.