Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 10/11/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • musclemike82 Jonas (@musclemike82) reported

    @Plusnet still no internet available to me in the Romford area as of 6am yesterday morning. When is this likely to be resolved as I’ve never known it to be this bad?? Updates please ASAP!!!!!

  • france_lou Louise France (@france_lou) reported

    Having such a terrible time with @Plusnet, first overcharging me on my final bill, adding over 50% additional cost to what it usually is and then not even bothering to contact me to explain it after god knows how many attempts to get said explanation. Fuming!

  • hannah_mounsey Hannah Mounsey (@hannah_mounsey) reported

    @Plusnet left my mum without WiFi or a landline in a place without signal for nearly 2 weeks now & have STILL taken money out of her account. They have given assurances they’ll sort the issue & promised to call her back numerous times - this has not happened. AVOID them 🚫🚫

  • salchall Sally Challoner (@salchall) reported

    @Plusnet I have been experiencing rubbish connection all day - is there a problem please?

  • Eddie_EFC Gareth (@Eddie_EFC) reported

    @richhudson76 Plusnet and BT are the same company pretty much. I’m with BT pay £26 a month never failed me in over 4 years. Only time I ever have to contact them is to haggle at the end of my contract. Happy to pay a little bit more for reliability. Get 55mb which is max for our line.

  • LoriBelle91 Lauren Downs (@LoriBelle91) reported

    @Plusnet Internet has been down since around midnight, no sign of resolution despite following all relevant steps/instructions. I work from home and rely on stable connection, will this be resolved by the start of the working day? Please help.

  • thatsewnicole Nicole Chui (@thatsewnicole) reported

    @Plusnet Hey @Plusnet my broadband has been flashing red for 2 days now and the WiFi is completely gone- please help

  • Plusnet Plusnet (@Plusnet) reported

    Aye we're back and it's Friday. We'll be sticking around until 8pm tonight. We'll be happy to help from your Plusnet broadband 🖱 to your Plusnet mobile 📱 and anything inbetween. -Anoush

  • ShelleyJAllen Shelley Allen (@ShelleyJAllen) reported

    @JamesWH85 @burbagea @virginmedia We're now on PlusNet, I've noticed no difference in the service. Very good speeds. You're not a gamer so don't really need those speeds. I'd say move with confidence.

  • ejselley Ed Selley (@ejselley) reported

    @Plusnet The external connection is always stable. The issue is that the 5.6GHz network fails repeatedly (yes, channels in clear space, and separate from 2.4Ghz). It takes multiple resets to restore it and even then only for a few days before it repeats.