1. Home
  2. Companies
  3. Plusnet
  4. Carmarthenshire, Wales
Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales
    LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87
    𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • secretagent00sg
    shaun (@secretagent00sg) reported

    @Plusnet help with your slow broad band 5meg is slow ! Needs fixing g now please

  • Plusnet
    Plusnet (@Plusnet) reported

    @OliverMorg Hi Laurence, Sure, we'll be more than happy to prioritise supporting you and we've no problem communicating with you via here rather than over the phone. I'm sorry about the issue with your connection, could you send us a DM with your username please? - Adam - Plusnet Sheffield

  • bazely2354
    Jay Bazely 🇬🇧 (@bazely2354) reported

    @GameTimeAsia Plusnet does this **** too, what i do is load up the call app info from holding down the app symbol, force quit it and it usually gets rid of it, might need to delete the voicemail first though.

  • 1of1Mull
    1 /1 Mull™® 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺❤️🇺🇦❤️ (@1of1Mull) reported

    @AndyWoodturner Same issues … moved from BT to Plusnet, broadband was capped at 1Mb (!), went back to BT who refused to remove the cap!! Moved again to John Lewis, who removed the cap. JL is a Plusnet wrapper, BT own Plusnet, so own JL service. It absolutely stinks !!!

  • secretagent00sg
    shaun (@secretagent00sg) reported

    @Plusnet any chance of any help with the poor broad band I have with you today ? As its slow .. under 5meg...?

  • Perky15700634
    Roy Perkins (@Perky15700634) reported

    @Plusnet having problems claiming my £75 card, your people telling to go to purecard, purecard telling me to talk to you, I don't want to spend more time on this, can you look into it please.

  • RichfromSheff
    Rich Allen (@RichfromSheff) reported

    @ConstableChaos Indeed, it was 4 months on Monday since I started with Sky for Fibre and Landline after telling Plusnet to *******, their customer service went to the wall when they were bought by BT IMO, and don't get me started on their annoying on hold playlist.

  • kayleebudgie
    kaylee budge (@kayleebudgie) reported

    @Plusnet my internet seems to have stopped work, I’ve tried all options can someone help?

  • christoffski82
    Chris Devlin (@christoffski82) reported

    @Plusnet direct debit cancelled, quite possibly the worst company I’ve ever paid for a service from.

  • TonyNicol3
    Tony Nicol #IStandWithUkraine (@TonyNicol3) reported

    @AndyWoodturner @Forest2Furnitur We were with Plusnet but when we installed fibre (laid the cable ourselves) we couldn't stay with them because at that time BT wouldn't allow Plusnet to offer a fibre service. But that has changed, now, so it's quite possible we'll be back with Plusnet this December.