Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 12/19/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_DanSmith Daniel Smith (@Dr_DanSmith) reported

    @toneeroberio @Plusnet My internets just gone down too 😫 Have they managed to fix yours yet?

  • IanB_producer Ian Burnip (@IanB_producer) reported

    @SkyHelpTeam It still refuses to work - why did you build the world's worst UI? I have many questions - why can I not use my own kit? Or deploy the router as a bridge? or use a 3rd party DNS like Quad9? It's 2021 - let us choose! I'll be taking my business to Plusnet or Zen.

  • MusicCloseup MusicCloseup.com 📷 (@MusicCloseup) reported

    @TLATWuk TalkTalk was OK for coverage + value, but put price up during fixed price contract (??) & hard sell/rude when we left If an isolated area only served by BT, Plusnet is part of same company + might be cheaper Can often get good cashback through TopCashback or similar

  • RooRach razmataz (@RooRach) reported

    @Plusnet How do you define total loss of service. For instance if internet comes on for five minutes that day….?

  • DrMattStroh Matthew Stroh (@DrMattStroh) reported

    @SkyHelpTeam A fellow villager has both Plusnet (for her business) and Sky, yet it's only Sky that's failing... That's why an ex BT engineer has suggested it's likely to be an infrastructure issue involving a failed switch somewhere in the system.

  • Plusnet Plusnet (@Plusnet) reported

    @hello_itsme87 Hi there! I'm sorry to hear this - if your wireless is only not working on one device, I would recommend contacting the technical support team for the manufacturer of your device if we've been unable to resolve this. Jess - Plusnet Leeds

  • philunwin Phil Unwin (@philunwin) reported

    @Plusnet Phone mobile support and change to the 20gb + 2gb bonus data for £10

  • hello_itsme87 Kiwi__b (@hello_itsme87) reported

    @Plusnet Hello I called yesterday as my broadband was down and the guy was helpful in getting me to reset it. It worked on my laptop but it didn't work for my mobile he tried to fix it for me but it still didn't work. It's now been over 16 hrs that my wifi isn't working on my mobile. Help

  • toneeroberio tonee roberio (@toneeroberio) reported

    @WeAreOpenreach @OpenreachHelp can someone please get back time about my internet! I’m with plusnet and they say it’s down to you why I haven’t had any internet fir 3 days now!!! #nointernet #nothappy

  • andy17467869 andy (@andy17467869) reported

    @Plusnet My internet other day was terrible...had to turn router off 8 times and having to do this all the time ..im in hospital now..so cannot do owt ...but cant keep on like this