Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 01/11/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ulrsor Ulrik (@ulrsor) reported

    @Plusnet I've been having wifi issues for the last few months, with the connection dropping out for a minute a few times every day. Have tried configuring the router with no success. Can you please advise? I did not have these issues for more than a year, so it's something new

  • NOMIS81 nomis 🇬🇧 (@NOMIS81) reported

    @Plusnet Dont go blaming my phone line in my property it was fitted about 3 months ago and tested by openreach there is no problem there

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Thanks - have got the email. Is there any way to fix internet access now I'm using the test socket, as a stopgap while I organise an engineer?

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @marnanel @Plusnet I had completely forgotten such a thing existed. Thanks! Used it a while ago at a different property to test stuff and then forgot about it. Have now got at test socket and connected to network, but no internet. Will call Plusnet ...

  • victxriia Victѳria (@victxriia) reported

    @Plusnet I have an intermittent problem where my internet suddenly drops connection, hub starts flashing orange then reconnects again. It's not helpful when I'm on a Zoom call so can you please assist with this issue? Thanks

  • RicardoMcC Richard McCall (@RicardoMcC) reported

    @ulrsor @Plusnet Similar problem here. Have raised a ticket in the portal but no response yet.

  • thebillycasper Billy Casper (@thebillycasper) reported

    @Plusnet Had no Broadband since Friday @WeAreOpenreach engineer visit booked today PM no show. What do I have to do to get service? This calendar month not had Broadband for 10 days! @OmbudServices

  • IgorKalucki Igor Kalucki (@IgorKalucki) reported

    @Plusnet ws12 4rz connection suddenly down. What's going on?

  • Abii_Mae Abi (@Abii_Mae) reported

    @Plusnet I've sent a DM. My internet is once again not working. I'm sick of this.

  • Plusnet Plusnet (@Plusnet) reported

    @CPrincess2709 Hi Kirsty, I'm sorry to see that you're still having problems with your connection. Have you been through the wireless troubleshooting steps that my colleague, Maddy, sent? Regards, Emily Plusnet Leeds🌞