Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 03/10/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LeanneBennett Leanne (@LeanneBennett) reported

    Folks add @Plusnet to your list of companies to avoid. They have been charging me £10 more every month for the same service I had before I moved to this house. They bungled my house move in March. They promised me an ADSL filter they never sent. (I had to buy one)

  • theLastWilson Craig A. Wilson (@theLastWilson) reported

    Poor experience switching to @Plusnet. Old sim has been deactivated, new sim is active.... great, 1 problem, it's not been delivered yet!!

  • Lisa_heesom lisa heesom (@Lisa_heesom) reported

    @Plusnet really disappointed with the poor customer service so far. 2 days and still no reply to message!

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet Guess what? Plusnet down again...

  • BootzDeborah Deborah Bootz (@BootzDeborah) reported

    @EUPDfeelslike @WeAreOpenreach @Plusnet They said that to us after a pole was knocked down ..tomorrow next day Monday etc that was twenty days ago and counting

  • EUPDfeelslike P (@EUPDfeelslike) reported

    @Plusnet Still down.. have private messaged. I know there is an outage due to building work knocking out cables but just wanted an update/timescale for when it may be back up? 2 days now..

  • LeanneBennett Leanne (@LeanneBennett) reported

    And now they want me to pay £343.17 to get out of my contract. You have got to be ******* kidding me @Plusnet! You are just about the worst company I’ve ever dealt with, and that’s saying something!!! (Even @Airbnb wasn’t this bad!) Who monitors you? Who do I complain to?

  • PyeParr Pye (@PyeParr) reported

    Right - problem solved, this seems to be some kind of specific clash with @Plusnet as other people have had the same issues.

  • seanmcelhinney Seán McElhinney (@seanmcelhinney) reported

    @Plusnet I am the account holder for an elderly, registered disabled person who depends on their internet connection for medical reasons and to avoid isolation. They've had NO CONNECTION since Wednesday and your team gave them no help at all. What are you going to do about it?

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet Connected for about 2 minutes and then drops again... Let's start the cycle of high quality service. Last week it was down fir days now its frustratingly temperamental...