Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 01/15/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaundice66 Janice Barrett (@Jaundice66) reported

    @Plusnet Utterly insane service. The only way to cancel your contract is by PHONE in this day & age??!!! coz of security???? So no one could impersonate me on the phone but they could use the same security details to do so online so that’s “unsafe”. V rude too! Good riddance

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported

    @WillBarra @Plusnet I couldn't agree with you more. Having spoken with a number of people from @Plusnet on this topic, it's very clear that all customer service principles have been given the boot. Will definitely be cancelling at the end of my contract, which I wish was MUCH sooner than it is

  • Ozzable ozzamandias ⚜🏳️‍🌈 (@Ozzable) reported

    Really disappointing that i've been a @Plusnet customer for less than 2 months and my bill is now going up £3.60 🫤 i understand that prices rise but i might as well have stayed with my old provider. I didn't even get my fibre connected until 25th Jan so i've used it a month.

  • ultraman_ginger Shep The Great {parody} (@ultraman_ginger) reported

    @scribbles78 Plusnet are as straightforwardly okay as you can expect. Signal is up and down, but generally good. Never go with Virgin unless you can face being on the phone with them for 12 hours every time there's the slightest issue. TalkTalk are also evil.

  • _timbo1001 Timbo1001 (@_timbo1001) reported

    @MartinSLewis @bbc5live When I realised to multiply by 12. £35/month is really £420! Power of a phone call. How else could I save £400+ Plusnet? £800/hour! Cancel everything on DD. They'll have you back (Netflix) if you really can't live without. Don't trust banks!

  • SteveBPiercy Steve Piercy (@SteveBPiercy) reported

    @NETGEAR UK based B&B business here. I need to build a secure network. What Router can you recommend that is compatible with BT Plusnet? I also need Access points with a landing page that only paying guests can use.

  • UKSaulGoodman 💙💛Saul Goodman 🇬🇧 (@UKSaulGoodman) reported

    @Plusnet Your customer retentions team service and attitude is absolutely abysmal! Your price increases RPI +3.9% are grossly unfair to the customer. LET CUSTOMERS LEAVE CONTRACTS!

  • napoleondynorod Sasquatch79 (@napoleondynorod) reported

    @pipmadeley @Plusnet @WeAreOpenreach Sounds silly but do you know if any neighbours are suffering the same issue???

  • MatthewFido Cllr Matthew Fido (@MatthewFido) reported

    @rodwhiting @virginmedia Shocking mate. They can stick their ridiculous price rise as well. If @Plusnet can do me a good deal, I'd go back to them in a heartbeat. Great customer service, usually from someone nice in or around Sheffield.

  • AlexTheGuiri Alex the Guiri (@AlexTheGuiri) reported

    @JamesAHogg2 @EE PlusNet use the EE network if coverage is the issue.