Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 01/24/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • iankhines Ian Hines (@iankhines) reported

    Plusnet is there nobody dealing with TV support been on hold for the best part of 45 minutes

  • KiwiAndrews Kylie (@KiwiAndrews) reported

    @Plusnet hey, I’ve been waiting 7 days for my broadband to be connected and it’s impossible to work. Is it possible to get some sort of mobile network or SIM whist I wait?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @AssosChelt As BT Sport can be used on multiple platforms you would need to speak to us on 0800 013 2632 in order to cancel this down or swap the product to an app. I'm afraid we are unable to action this over here. - Curtis, Plusnet Sheffield

  • AJayyP_ AJayyP (@AJayyP_) reported

    I have never EVER come across a more disappointing service than @Plusnet meant to be unlimited fibre and it's absolutely awful. I lose connection EVERY DAY to everything, having to reset the router more than I should need to. I would never recommend this provider to anyone!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @schwoike Now Broadband use the Openreach Network, so they will let us know that you are switching. I would still recommend contacting our Customer Options team to let them know - but it should not be necessary to do so. Jess - Plusnet Leeds

  • mrdalesteel uDEFI (@mrdalesteel) reported

    @plusnethelp STOP SENDING STUPID EMAILS. QUITE OBVIOUSLY IT ISNT CLEAR THAT IT NEEDS TO BE ACTIVATED WITHIN 3 MONTHS OTHERWISE I WOULD OF DONE IT WOULDN'T I YOU HALFWIT! THERES NO GOOD REASON WHY IT SHOULD BE RESTRICTED TO 3 MONTHS OTHER THAN TO CATCH PPL OUT PURPOSEFULLY SO BYE PLUSNET

  • whitatwita Frank Whitaker (@whitatwita) reported

    @Plusnet trying to get a problem resolved on your website's Help page is like trying to leave Hotel California. It's almost like you expect most customers to give up and accept things don't work properly because it's less hassle...

  • binderella1 Bindi Pandya (@binderella1) reported

    @plusnethelp Hi. I moved to plusnet broadband a month ago and find my WiFi connection unreliable. I can’t do things like watch YouTube or have WhatsApp video calls without buffering or getting “reconnecting” messages. It’s quite unusable and disappointing. Can you help please?

  • blackbearsmusic BLACKBEARS (@blackbearsmusic) reported

    @Plusnet @plusnethelp terrible service and shocking ‘support.’ Wish if never left previous provider.

  • jjand00 jaz j (@jjand00) reported

    @Plusnet your internet is horrendous what am I paying for when it never works