Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 01/25/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HenryDReed ʜᴇɴʀʏ 💉☣️ #EnoughIsEnough (@HenryDReed) reported

    @Plusnet Thanks for the reminder... I need to bill you for not having service for 2 weeks and not receiving the £60 reward card.

  • MegmillerMiller Margaret Miller (@MegmillerMiller) reported

    @Plusnet reported fault on line on Wednesday which was to be fixed by midnight Friday. Now I have no phone at all and live in an area with no mobile signal either. My husband has chronic heart disease and NEED to be able to contac t help if required.

  • martyn8484 Martyn8484 (@martyn8484) reported

    @Plusnet my new wifi setup started with you today. I can't get my alexa or ring doorbell to connect. I've tried all sorts. Help!

  • inneedoftea inneedoftea (@inneedoftea) reported

    @Plusnet Help please - have followed all instructions to reset router and it’s been over 24 hours since my internet worked.

  • summattosay j (@summattosay) reported

    @Plusnet problems watching streaming. Losing connection at different times throughout the morning. Think you should know. It's very annoying.

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    Okay, so I'm having some really weird issues with my @Plusnet fibre. Tech people don't seem to have a clue. Can load pages and messages, but very slow and laptop says it isn't connected. Have globe icon in the corner. Updates will not run. Says no connection on Ethernet either.

  • espglas espglas (@espglas) reported

    @Plusnet @Plusnet Hi, I am plusnet mobile customer. I have seen that the offers for new customers offer more data. Given I am a customer already, can I get those offers? Thanks

  • TafftheVoice Any chance of the referendums? (@TafftheVoice) reported

    @LouiseScottACTS Plusnet. Aside from I pay £18 p/m for fast (ultimately BT) broadband, the customer service is great. Speak to a human pretty instantly.

  • JoeCaithness Joe Caithness Mastering (@JoeCaithness) reported

    @Plusnet Does it mean I won't need to restart my router 3 times a day like for the last 3 weeks still? Coverage in Nottingham has gone awful

  • RoeArbitration FamilyLawArbitration (@RoeArbitration) reported

    @plusnet Your engineer says he can’t fix our problem and we should be on ASDL. Have you called us to follow up? No. #poorservice. #complaint