Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 01/17/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChazMackaz Charlotte (@ChazMackaz) reported

    @Plusnet Is it free to cancel my contract 17 days prior to the end date? My landlord wants their house back so we can't stay here even if we wanted to!

  • InvaderChe Baby Hurricane (@InvaderChe) reported

    hey @Plusnet i ordered a broadband and phone service a few weeks ago, the services are live now but my router still hasnt arrived, any help with this please? :)

  • Plusnet Plusnet (@Plusnet) reported

    @Annas_Kitchen Hi Anna, I'm sorry to hear this. It looks like the connection dropped briefly but was back online within a minute or two on our side - are you still having issues this morning? - Jess, Plusnet Leeds 🌻

  • TheDemonGuy4 TheDemonGuy (@TheDemonGuy4) reported

    @Plusnet seems our Internet is down around the Southampton area. I'm hoping this will be back up before work tomorrow?

  • DazzyBrown Darren Brown (@DazzyBrown) reported

    @Plusnet how much to cancel my contract early please

  • DarylMarshallT Daryl Marshall (@DarylMarshallT) reported

    @Plusnet your broadband is also dropping in and out the whole time. If you’re owned by BT how can you’re service be SO poor?!

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • mephistocles Jamie Thiesen-Nash (@mephistocles) reported

    @Plusnet 2/ last month you charged me 22.99- this month you want 129 and have cut me off within 4 hrs of protesting this -these aren’t call@charges-this is mediocre broadband provision -your computer is broken

  • IwasOnlyThere Leigh (@IwasOnlyThere) reported

    @Plusnet Having to reboot my router 3 or 4 times a day, I keep getting disconnected and the router shows red light. Never had this issue with EE.

  • luisajade_ luisa jade (@luisajade_) reported

    Is anyone else having problems with plusnet broadband?