Plusnet Outage Report in Carmarthenshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Carmarthenshire, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Carmarthenshire, Wales
Latest outage, problems and issue reports in Carmarthenshire and nearby locations:
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𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀
(@CarlHolding87) reported
from
Carmarthenshire, Wales
@gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..
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LauraKE
(@laurakwales) reported
from
Ferryside, Wales
@Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dav1212
(@Vad002) reported
@MiaSertima @Plusnet Always thought Plusnet were one of the good guys had great service off them till now , do they not realise there's a global pandemic raging people's habits have had to change, my bank closes at 3 now and sometimes I just cant get there
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Frosty
(@frosty0610) reported
@Plusnet @plusnethelp your customer service is appalling my elderly mother has been holding on the phone for 45 minutes with just shitty music for company - dreadful company!
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Naomi Milward
(@naomimilward41) reported
@MoneyTelegraph So @plusnethelp wrongly cut off a vulnerable customer-Left her with no phn/b'band. Then rang her demanding £ (which she didn't owe) to reconnect service whilst DD been set up for yrs. Further failings, billing errors,stress - minimal gogw/insult proposed #plusnet
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Stacy
(@StacyB1703) reported
@Plusnet shockingly bad Internet for the last 24 hours. When is this going to be fixed and when will I get a reply to my message?
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Plusnet Help
(@plusnethelp) reported
@joelbeckettTV Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help.
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lara burgoine
(@BurgoineLara) reported
@Plusnet spoke to agent as still not had last bill was told manager would call within 3 days last Thursday- heard nothing! How hard can it be to issue a bill you’ve blocked my account access!! Please contact and sort
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peter eyre
(@petereyreforest) reported
@Plusnet I have been trying to contact you by phone, been on hold for 40 mins, your customer service is very poor!!
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kelly Hodges-Small
(@kellyquadqueen) reported
@plusnethelp @Plusnet I swapped to you to save money and whilst its cheaper the supply is shocking, 2 home school kids and poor Internet Fed up with calling, on hold for an eternity to be told I have to go online and do this or that. Sort it out
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Opportunix
(@Oppor_tunix) reported
@plusnethelp Shockingly bad service from PlusNet. Their chat doesn’t work, there is no email and phone unanswered for 50 minutes. It’s a disgrace that PlusNet call themselves telecom company when they are in contactable. I’m also been harassed by their rep @arvatofs and will leave PlusNet.
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Iain Ball
(@iainball) reported
@plusnethelp Why is my Plusnet broadband internet connection always so slow? It just took 23 seconds to load your homepage. This is a long running problem and I really need you to help me fix it.