Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 12/30/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leonandmummy Jade Hodder-Unwin (@leonandmummy) reported

    @Plusnet very unhappy customer. Been waiting for a response from plus net or the reward card team since September after they told me 7days. I have been in touch since and still nothing. Think I may have to cancel this time

  • Gossipmistress Sarah Roberts (@Gossipmistress) reported

    @squeezyjohn It's weird how that equation never adds up isn't it? I lost 3 weeks' worth of BB & Landline with Plusnet recently and no money back!

  • EliTough IAN TOUGH Eli. (@EliTough) reported

    @LozzaFox Plusnet and uk call centres best customer service 5 years in row. Simple.

  • Dave_idStewart Mr David Stewart (@Dave_idStewart) reported

    @plusnethelp I’ve recently switched Broadband to Plusnet. My phone number transfer date is today (13/01/2021) and this morning my current broadband is down. I’ve had no communication from Plusnet to start the process of plugging in my router, so I have no internet access.

  • mamaanne Anne Hurtado (@mamaanne) reported

    @plusnethelp Broadband switched to Plusnet yesterday, promised seamless transition which is necessary for work and uni classes but no Internet. Been through all troubleshooting yesterday but it's an authorisation issue and now told got to wait till Friday!

  • jennyclifford15 Jenny Clifford (@jennyclifford15) reported

    @Plusnet Yet again my dying friend is without his lifeline phone! After several phone calls over many months, still no joy. Pointless customer service.

  • s_d_c ⚫️Shaun Caig (@s_d_c) reported

    @GordyMacD @Plusnet @plusnethelp That’s rubbish. I’m thinking of leaving too as customer service hasn’t been what it used to be

  • CooleyHorsfall Cooley Horsfall (@CooleyHorsfall) reported

    @plusnethelp My elderly parents have had no incoming calls to their Plusnet phone for 2 days and cannot get thru' on your helpline. Your 'online' Live Chat service is actually OFFLINE. They are isolated, vulnerable and cut-off. Could you please provide some assistance urgently

  • Adam_MHU Adam Finnegan ☘ (@Adam_MHU) reported

    @plusnethelp hi plusnet. I need some help. Can you please contact me?

  • TheAlmightyWord A Non-female Casey 🌹 (@TheAlmightyWord) reported

    @SimonLukeJones Plusnet. Our flat also has a somewhat broken BT box but I don't want to get someone out during COVID, as it's stable enough. But tbf the maximum guaranteed speed was about 30 on their biggest package.