Plusnet Outage Report in Carmarthenshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Carmarthenshire, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Plusnet
Plusnet is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Carmarthenshire, Wales
Latest outage, problems and issue reports in Carmarthenshire and nearby locations:
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𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales
@gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..
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Catrin Madge (@annwylid) reported from Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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LauraKE (@laurakwales) reported from Ferryside, Wales
@Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Wilson (@w2aps) reported from High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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TwitTwoToo (@TwitTwoToo) reported
@Plusnet What happened? BT Happened. Price hike, tag teen hard sell, no EOC notification. Rang up about a random “home phone service ready” txt. Found I’d bounced to default. What went wrong guys? It’s switch to 3 for me. Lost the love after 15 yrs with you.
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Andrew Howarth (@AMHowarth) reported
Shocking service again from @bt_uk - 30 minute wait on the phone lines - just given up - what is wrong with your customer service ? called PlusNet yesterday call answered in 3 minutes and the bloke I spoke too knew what he was talking about. #digitalvoice
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Mat Thompson (@Mat_Thompson) reported
What’s going on with the internet @Plusnet Maybe someone at @plusnethelp can tell me? It just keeps dropping out and so so slow… 😥
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sammy💙 🇬🇧 🏴 (@sammy_Essex) reported
@Plusnet Can I have email address to make a complaint please? Internet is constantly dropping out. It’s been happening for a week.
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Ryan Lord (@RyaLord) reported
@NOWHelpTeam Have placed an order via the website and will commence on 14th Nov, do you cancel our current cover to end on that day etc on our behalf? Current contract with Plusnet ends on 1st Nov.
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Binky (@Binky98929762) reported
@Plusnet Thank you for the explanation. I hadn’t received any communication at all about the delay. As long as the switch over is after I receive the router I shouldn’t have a problem.
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Dillon 🎃 (@Delibird444) reported
@Storm360 Is the router a ****** PlusNet one? Because ours is doing the exact same thing and it ******* sucks. The only things you can do are buy your own AP and turn off the ****** wi-fi, or complain
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Dr Seán Williams (@WiggishHistory) reported
Apparently @Plusnet = no net: we ordered in August, almost Nov & STILL no connection. But paid, obvs. @Plusnet say it's live, screenshots say otherwise: no answer & phonelines not answering after +40 mins. #NotWorkingFromHome, can we finally fix this? @BBCRadio4 #youandyours
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Steve Wallis (@PoetSteveWallis) reported
It's a company-wide problem then, this lamentable customer service @plusnet ?