Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 12/21/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tones46992228 Tones (@Tones46992228) reported

    Was supposed to get a engineer on Monday, my third, maybe 4th, this year, courtesy of Plusnet, never came. I've had to ring them 6 times this year, internets back on 10 gbps slower than should be 😠 & NO promised callback. What a fecking company, & they've put the price up 😡

  • johnthecloudguy John Horton (@johnthecloudguy) reported

    @Plusnet how do I can cancel a renewal please within the cooling off period and before the contract starts?

  • Plusnet Plusnet (@Plusnet) reported

    @antjo1987 Hi Anthony, I'm afraid I'm unable to see any previous posts relating to your current question. How is it we can help? - Curtis, Plusnet Sheffield

  • JaneyR49 Jane C (@JaneyR49) reported

    @Plusnet Teying to find a way to report a problem with phone line! Website impossible to navigate! Have tried all the recommended tests and no result!

  • jameswmartin jamesmartin.scot® (@jameswmartin) reported

    @JoyChatters @Plusnet Me too @JoyChatters - been with them years - and would be loathe to move anywhere else - great service (without a Yaaarkshir' accent). My conversation with 02 regarding my mobile phone today was an example of #HowNotToDoIt

  • antjo1987 Anthony Josephson (@antjo1987) reported

    @Plusnet @plusnethelp can you help with this?

  • Vespii Charlotte (@Vespii) reported

    @Plusnet I understand, i will respond to that, sorry my dad is the main acocunt holder and he forgets. However this is an issue I can see others are having as well so it might be something someone needs to look into on your end as well.

  • Sevenproxies1 Seven proxies (@Sevenproxies1) reported

    @Plusnet any known Internet problems in the ts20 area? Internet is completely down. No light on the box for the Internet. Have restarted, no joy. Line test done and seems fine.

  • Tones46992228 Tones (@Tones46992228) reported

    @violetbakes I'm going back to Tlak Talk, i was with them for well over a decade & rang them 2 or 3 times. It's all good & well Plusnet bragging about good cus serv but that's irelevant when you have to ring them every month & they still don't fix the problem. Bloody frustrating.

  • alums_d @D.alums (@alums_d) reported

    @Plusnet Am surprised that all you care about is notifying me that my monthly payment is due. This is in contrast to the terms of our contract. You cant extract money from me when you rendered no service. I will be constrained to terminate this contract sooner than later.