Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 01/16/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RIT1973 Roger Taylor #KBF (@RIT1973) reported

    @aledrob @Plusnet @CappellaSue Plusnet broadband is affected in my area, completely down, absolute joke repair times.

  • ims_ian Ian S (@ims_ian) reported

    @Plusnet Hello, my email has been down all day, unable to collect messages on 'phone or desktop. When will the service be restored?

  • dave_wyc Dave Marchant (@dave_wyc) reported

    @Plusnet Maybe he will change it if you get email working again. Now down for 15 hours for me.

  • ManatCashPoint Man @ Cash Point (@ManatCashPoint) reported

    @Plusnet @TheCEOexpert It's been down all day.

  • BonkersBexley Malcolm Knight (@BonkersBexley) reported

    @NozzaMN @plusnethelp Plusnet is BT by another name. Last time I checked they did two fibre to cabinet services, theoretical peaks of 40 and 80. My sister gets 36 on the 40 service. I get 60 on the 80. Used to be 70+. Things get worse.

  • squirrell_david David Squirrell (@squirrell_david) reported

    Hey @Plusnet what’s going on with our email - no fix until tomorrow?

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

  • jessacc2 jessacc (@jessacc2) reported

    @Plusnet Try getting your email working for us all yeah? Been down all day.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @AttieMacdonald @monsterjamgold @Plusnet Basically they are needing to go through a 3rd party to fix it, essentially why it is taking as long. They just don't want to admit it.

  • annwritesthings Ann Davies (@annwritesthings) reported

    @Plusnet @Google Glad you’ve identified the problem. Any idea when we can access email again?