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Plusnet

Plusnet outages and service status in Carmarthenshire, Wales

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Carmarthenshire, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • annwylid
    Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • CarlHolding87
    ๐–ข๐–บ๐—‹๐—… ๐–ง๐—ˆ๐—…๐–ฝ๐—‚๐—‡๐—€ (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul ๐Ÿคฃ๐Ÿคฃ its plusnet really but john lewis give far better service ..

  • swiftysw
    Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • laurakwales
    LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WriteMindedPub
    Sarah (@WriteMindedPub) reported

    Warning to anyone thinking of switching to @EE - Iโ€™m switching to @plusnet on the same plan, ยฃ30 a month cheaper. Paid my final bill and an ยฃ86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still canโ€™t get an explanation. Terrible service @EE

  • AlisonMLees
    Alison Lees (@AlisonMLees) reported

    @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

  • Steve_Hooker
    SteveHooker (also bluesky) ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ”ถ #FBPE ๐Ÿ’™ #FBPA (@Steve_Hooker) reported

    @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Todayโ€™s engineer M group for OpenReach couldnโ€™t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

  • metalheed
    Alan (@metalheed) reported

    @Plusnet engineer just finished installing full fibre. How long until service is on?

  • mandy83906280
    mandy (@mandy83906280) reported

    @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

  • leedsbee
    ววqspววl ๐Ÿ‡ฌ๐Ÿ‡งโš›๏ธโšก๏ธ๐Ÿ’ก (@leedsbee) reported

    @Benleo Never been a customer of theirs but Itโ€™s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant

  • alexbuckland96
    Alex Buckland (@alexbuckland96) reported

    @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

  • littlehaven2014
    Ann Jones (@littlehaven2014) reported

    @Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.

  • btc8500
    Jason (@btc8500) reported

    @Plusnet Iโ€™ve spoken to the team and they told me to change the channels on the router but the problem is you donโ€™t actually supply hardware with the capability to do the speed over Wi-Fi. So unless I buy an adapter to my phones and tablets the speed is POINTLESS ๐Ÿ˜ฑ๐Ÿ˜ฑ

  • GregIngham1
    Greg Ingham (@GregIngham1) reported

    @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.