Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/12/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aimzite Aimee (@aimzite) reported

    @Plusnet 5 days since house move was “completed”, but no broadband. Support ticket says my services are running, complaint ticket saying the order should be closed with Openreach within 24 hours (now elapsed) is gone from my account. What am I paying for again? I’m lost.

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet email still down. Loyal customer for many years. Normally good service, but email needs to be stable and reliable

  • Stuart_stribs Stuart born Manchester adopted Shropshire (@Stuart_stribs) reported

    @Plusnet downdetector shows over 500 reports of problems, 93% with emails. The problem appears to have started at about midnight last night.

  • Plusnet Plusnet (@Plusnet) reported

    @evans_chirrup Hi Brenda. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.

  • Plusnet Plusnet (@Plusnet) reported

    @MMWGrumpyDonkey Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • MargeJenny Jenny Allen (@MargeJenny) reported

    Where are my emails? @Plusnet No activity since last night! Phone recorded message this morning said you were dealing with the problem & hope to have it fixed shortly. I am not impressed with your lack of service

  • NorthviewN7 Christy Lawrance (@NorthviewN7) reported

    @Plusnet Thanks - would be good to post/pin 'known issues'. Your Twitter was the first place I checked for this when I couldn't log in

  • JamesHumphrey23 James Humphrey (@JamesHumphrey23) reported

    @Plusnet still can't access email I have been sent. Is this meant to be fixed now or are you still having problems?

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet since some time yesterday evening I've been unable to log in to my email account. Can log in to Plusnet without problems. Help please

  • SazEHyde Sarah Hyde (@SazEHyde) reported

    @Plusnet I'm also having problems logging into my email.