Plusnet outages and service status in Carmarthenshire, Wales
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Carmarthenshire, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Carmarthenshire, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Carmarthenshire, Wales
Latest outage, problems and issue reports in Carmarthenshire and nearby locations:
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Simon Williams (@swiftysw) reported from Llanelli, Wales@Plusnet anyone to help with an upgrade??..
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LauraKE (@laurakwales) reported from Ferryside, Wales@Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(
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π’πΊππ π§ππ π½πππ (@CarlHolding87) reported from Carmarthenshire, Wales@gib_paul π€£π€£ its plusnet really but john lewis give far better service ..
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Catrin Madge (@annwylid) reported from Cwmamman, Wales@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.
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Flower Pot (@FlowerP79667758) reported@Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.
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ΗΗqspΗΗl π¬π§βοΈβ‘οΈπ‘ (@leedsbee) reported@ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer serviceβ¦in the world (although BT, EE & Plusnet are level *******)
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Karen Kelly (@karencerrig) reported@Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.
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Bri π (@OriginalBigBri) reported@Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.
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Bri π (@OriginalBigBri) reported@Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?
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IMDANM (@IMDANM) reported@saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (Iβll never use them again). Or look at one of the smaller fibre companies, Iβm with a company called Squirrel and get 1GB up/down for Β£28 a month with no mid contract price increases.
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Alison Lees (@AlisonMLees) reported@Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.
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bookgirl999 (@bookgirl999) reported@Plusnet Are there any issues in ST7 with service? My router light is orange & when I try & connect on my phone I get a msg that hub 2 manager now requires a connection
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Richard Holliday | Author π¬π§ (@rjph_author) reported@Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?