Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 12/21/2025 18:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shrutinha Shruti Bhargava (@shrutinha) reported

    More appalling customer service @PRoberts666, this time from @Plusnet, who I have decided to leave. Sick of low bandwidth problems, inability to get any customer support. Even trying to leave, and find out about current contract details a nightmare.

  • StuartMaggs Stuart (@StuartMaggs) reported

    @ThetisMidvar We’re with Plusnet. Years with no problems, and the one time I had to call customer support (due to an issue with a Google Nest) they sorted it straight away for me. Top class.

  • DawnHFoster Dawn Foster (@DawnHFoster) reported

    @zinovievletter Have had very, very few problems with PlusNet

  • lampiemagic Matthew Senior (@lampiemagic) reported

    @emmalou55 @Plusnet Don't upgrade, the stability won't get better. Use a different provider if you need better stability.

  • no1Brinks TOMMY BRINKMAN (@no1Brinks) reported

    @Plusnet need my contract cancel just never get any service internet constantly down

  • ChimericalCal Cal (@ChimericalCal) reported

    My @Plusnet Internet always stops working just after their support team have gone home (after 8pm), right when I’m ready to sit down to watch a movie 😡 It’s atrocious. You can’t claim my Internet is fibre optic if a 10-minute video buffers.

  • shrutinha Shruti Bhargava (@shrutinha) reported

    @Plusnet, going round the houses on your website, trying to find contact info for help and support, constant system issues preventing access to info, permanent error listed (was there months ago), unclear info on termination charges (which I got to eventually, 20 mins waiting on

  • TimHailstone Tim Hailstone (@TimHailstone) reported

    I am @plusnethelp customer. I would like to discuss taking another contract from them at another address. I have been trying to phone them for days. They never answer! I guess I will buy from a competitor. Covid is no excuse for poor customer service. @Plusnet

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet no broadband for almost two weeks, you are not providing me with a service which I am paying you for. Your call centres are always closed or staff are super unhelpful

  • Only1LMH Louise Hall (@Only1LMH) reported

    @TalkTalk we are having problems transferring our number from TalkTalk to Plusnet, please help....