Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/23/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    "major service on your line" says @plusnet support. "started 2 days ago". Status page: All services working normally, no events current or passed, eta to fix is 12th of May. Nice handling of information and service there.

  • TC21184926 TC (@TC21184926) reported

    @Josepina6 @Plusnet Good luck!! I ve been without phone or internet for two weeks! I had to do all the running around, contacting my previous provider, I even contacted open reach myself. I still won’t be connected until April 6 even though everything is in place. Wish I’d never bothered.

  • nibothb Nigel Brookhouse (@nibothb) reported

    Signed up 2 move our phone & broadband 2 plusnet went 'Live' 25th March Since then been more dead than alive, still not working properly, think were going back 2 old provider its £11 more than Plusnet at least it works. All I get is its escalated to BT to fix, they're part of BT?

  • AndyPargeter Andy Pargeter-Davies (@AndyPargeter) reported

    @MsSBurns @OpenreachHelp @Plusnet Sky here. Looks like a major issue. When we talked to Sky they were having problems with their systems too!

  • geekycow Julie Brandon 🇬🇧🇪🇺🌈❤️ (@geekycow) reported

    @Mortgage_Stu @Plusnet Burst noise interference (something electrical and big switching on or off) or, if your internet goes off and stays off, some other kind of time dependent interference (e.g. time operated outdoor light that's broken.)

  • geekycow Julie Brandon 🇬🇧🇪🇺🌈❤️ (@geekycow) reported

    @Mortgage_Stu @Plusnet @plusnethelp That sounds a likely culprit. It might be worth trying, yes. It depends what exactly is happening. These issues can be hard to solve. Remember the news story about guy with an old fashioned TV who knocked the whole neighborhood off the internet whenever he turned his TV on?

  • codemon18429317 codemonkey (@codemon18429317) reported

    @Plusnet I've received a troubling email from you about an account cancellation fee of £60, after YOU created a new account for my fibre service when I moved house. It's threatening me with debt collection. Can you please explain?

  • geekycow Julie Brandon 🇬🇧🇪🇺🌈❤️ (@geekycow) reported

    @Mortgage_Stu @Plusnet @plusnethelp Three ways the electrical noise could be doing this, in order of likelihood: interference induced into the phone line, interference induced via the mains, and interference induced into the WiFi signal.

  • Bernie63232135 Bernie (@Bernie63232135) reported

    @Plusnet no internet happens all the time Paying for a service I dont get

  • TC21184926 TC (@TC21184926) reported

    @Plusnet @plusnethelp If it’s so important to stay connected, why have I been without internet since March 22, when I signed over to you? You guys messed up in multiple ways and now I’m expected to wait until April 6!!! Plusnet = **** service. You simply don’t care.