Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/26/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • taijipaul taijipaul (@taijipaul) reported

    71 days with no phone service Plusnet tell me Openreach don’t have a engineer because they are busy rolling out full fibre broadband why advertise for new customers when you know you can’t do the job is 71 days a new world record

  • TheGoodestBuck TheGoodBuck (@TheGoodestBuck) reported

    Got up to a desperate note on the kitchen table, Mrs is off work today and the internet is down. Reset the router and wifi extender, nada. Think it must be Plusnet. Sort it out, people!

  • detoxthemolten david Price (@detoxthemolten) reported

    @Plusnet down in Chepstow region!!

  • joni64584756 Jon 🦉🦉🐬🔥 (@joni64584756) reported

    @laureng5783 Same line as BT, talk talk, EE, plusnet, Shell. Give em a call they'll fix it

  • JudySismey Judy Sismey (@JudySismey) reported

    @OpenreachHelp I’ve been waiting since October for you to connect me to ff. Eventually my provider,Plusnet has contacted me to say this would be done today. An engineer turned up but has only got one job to do, not three as we are expecting. Can you help or give contact info.

  • CAxSkye Colin A 💙 (@CAxSkye) reported

    Broadband down Katherine Way/Princess Drive BN25 @Plusnet @skytv

  • itisially 𝕒𝕝𝕝𝕪 (@itisially) reported

    @Plusnet can’t close account online/by email, have to call - calls but can’t pass security as no emails since I updated my contact details - no way to close my account?? Had enough problems as it is and now I can’t even leave #customerservice #internetprovider

  • linzosmalingos lindsey robson (@linzosmalingos) reported

    @Plusnet Can you please provide me with an email address to send an urgent complaint? Your webpage only allows 400 words and my complaint is alot longer than that 😫

  • amcgarrigle1703 Sea-Lord (@amcgarrigle1703) reported

    @SkyUK @Plusnet repaired a fault within 24hrs to go with sky who wanted to charge me more an extra £5 to be precise for a worse call-out service yeh safe to say the door salesman was told to bolt.

  • lozziepop89 ♡ L a u r a 👩🏼 & J i n j a h 🧸♡ (@lozziepop89) reported

    @EricBear18 I have now TV broadband £22 a month, never had any issues with it at all (had countless issues with PlusNet so wouldn’t touch them again). O2 for phone, £20 a month sim free.