Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/05/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @Cruzetavia @TalkTalk @Plusnet Heard that before, but apparently the FTTP support is UK based and not outsourced.

  • martynjstrong Martyn Strong (@martynjstrong) reported

    @plusnet how do we get hold of you to deal with an issue of data being blocked on a mobile phone none of your contact details are getting back to us?

  • playwork82 Nicky Pattison (@playwork82) reported

    @Plusnet why does it take so long for you to reply to messages or very good. Why have I started to lose signal in my home when I did have full signal please get back to me asap

  • jf_wayne WayneJF (@jf_wayne) reported

    @Plusnet Great value. Don't think so! I'm a long time customer shoved onto a £42:month 18 month contract without a reminder. A service that drops out at least 8 times a week as well.

  • PicaMax Grant (@PicaMax) reported

    @Plusnet after our house move on 21/10 we still don’t have a broadband service installed. @Plusnet have told us they’ll next update us about progress on 16/12 once they’ve heard from @WeAreOpenreach #poorservice

  • iseulttt imc (@iseulttt) reported

    @Plusnet my toddler turned our router off at the wall yesterday and since then it has been flashing orange and the broadband light is flashing red. Help!

  • den_jw 🇺🇦 Den Of Scholes 💜🤍💚 (@den_jw) reported

    @HannahAlOthman Plusnet haven't let us down since switching in Spring. And you get the BT Home Hub but in white

  • DeniseP46261171 Denny (@DeniseP46261171) reported

    @Plusnet My Mum's phone line has been down since Monday. She's elderly, has a heart condition and lives alone. She has a pendant alarm in case of emergencies which isn't working as it requires a landline. I was told it would be fixed by 15:36 yesterday. It's still not working

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    @Plusnet @OpenreachHelp The amount of hours I have given to sorting this out is beyond a joke! The worst customer experience I have faced bar none. A complete and utter joke! Fair play to the young man who is now dealing with it who is sticking to his word and calling me back.

  • EatRisky EatRiskyPie (@EatRisky) reported

    @Plusnet Plusnet have been amazing I’ve been with you for coming upto 7 years. @TalkTalk told me you were shutting down to panic me into taking their fullfibre package, but because I never received a router, I never disconnected: never had a problem with you! Tktk are billing me though.