Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 01/07/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahBradders73 Sarah Bradbury (@SarahBradders73) reported

    @plusnethelp I've recently switched to plusnet, had several issues of Internet going off, being connected without Internet, having to do a router reset every couple of days, any idea why this would be happening?

  • maxewhite max white (@maxewhite) reported

    @Plusnet Can someone please explain why as a business customer we have had no email for 24hrs because of a problem with #PlusNet systems which after repeated calls to your team they have failed to help with?

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @plusnethelp lots of discussions going on in the Plusnet Community Forum about Plusnet Safeguard not working. Worried about safeguarding and child safety is an understatement. You don't need to DM me, just publish here for worried parents when this will be resolved.

  • jonathantranter Jonathan Tranter (@jonathantranter) reported

    @RustWrangler Plusnet started as an enthusiast service I guess, BT bought it and marketed it as a bargain one, but it’s still kept its historic features. Even if the website looks 20 years old too!

  • DithersWithDogs Pam Thompson (@DithersWithDogs) reported

    @plusnethelp You kidnapped me without permission from my previous ISP, your tech dept was bloody rude and now I have no phone and no internet and my cardiologist is supposed to be calling today!! Plusnet? Should be Minusnet.

  • jdthebaker James Warburton (@jdthebaker) reported

    I once again had to cut a stream short due to my broadband going out. My apologies to everyone. @Plusnet this is unacceptable. Never mind that streaming is a key part of my income, we are in the middle of a pandemic; stable, reliable internet connections are vital

  • ShanR940 Shannon Reynolds (@ShanR940) reported

    @Plusnet I think it’s absolutely disgusting that you have the audacity to charge people for a service that you cannot provide! It’s no good apologising, apologising isn’t going to fix the issue is it? I will be taking legal action now, you’ve gone too far once again! Disgusting!

  • liquidbotanical Dissolve The Union (@liquidbotanical) reported

    @AndymanIndyScot @Plusnet Oh theyre nightmareWouldnae touch them & customer service nae use

  • RichardmurphyC richardmurphy-fineartphotography.com (@RichardmurphyC) reported

    When is a broadband provider not a broadband provider... When it's @JohnLewisRetail . They front for @Plusnet John Lewis name, Plusnet thugs. Nice little earner for both... Pity about customer trust.. until it too late

  • FurryPhilosifer Jack (@FurryPhilosifer) reported

    @ShayMay_ I abandoned Plusnet because my Xbox wouldn't connect to my router at all and they said it's cause I didn't have fibre. That isn't how bandwidth works! 😩 "This is the support I'm supposedly paying more for?"