Plusnet

Plusnet Outage Report in Carmarthenshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Carmarthenshire, Wales 02/23/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tonylockkeeper Anthony Walker (@Tonylockkeeper) reported

    @Plusnet We have a major issue with phone number 07971865526 in name of Anthony Walker Wr66qn your sim card does not work in my wife's Google pixel phone and the new sim card has been in pending for 5 working days with no sign of it being resolved totally unsatisfactory and disgraceful

  • Vixie84 Victoria Wilkie (@Vixie84) reported

    Excellent help from Lavinia @Plusnet. Managed to fix my problem really quickly.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    I should bill @plusnet, @EE and BT for all the time I’m spending sorting out the bloody mess they’re causing my poor aunt.

  • HomotopiaFest Homotopia (@HomotopiaFest) reported

    Hey @Plusnet, been on hold for 55 mins, spoke to three people and not getting anywhere. We're a small team running a non profit could do with some actual support. Thanks, Olivia

  • FinLizzy FinLizzy (@FinLizzy) reported

    @Plusnet - plusnet direct debit in my banking app still showing as £35.93 despite arranging monthly payment of £18.95 in March and complaint ref 224545915 and subsequent refunds. PLEASE SORT THIS.

  • Romfordian2 Mick Tilson (@Romfordian2) reported

    @Plusnet any chance of a reply to my DM? I'm abroad with no phone service. Looks like we'll be changing providers

  • SimonHawkins Simon Hawkins (@SimonHawkins) reported

    @Plusnet Is there anyone at all working the phones. I’ve been calling for 2 days with no joy! My fave was being cut off after a 49min wait. Award winning customer service my…..

  • jonnyansell Jonathan Ansell (@jonnyansell) reported

    @Plusnet My be service hasn’t gone live today as expected. How do I go about cancelling my service so I can move back to Sky?

  • gazpacholulu Dr Neil A Mallett (@gazpacholulu) reported

    @Plusnet sorry but my mother's internet connection is so poor yet again..the line goes down at least every couple of minutes for several seconds stopping any downloads

  • tigertubs55 melvin knowles (@tigertubs55) reported

    @Plusnet we have had no mobile service in CM1 2HS area all evening what is going on and when will service be resumed