Plusnet

Plusnet Outage Report in Ferryside, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferryside, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferryside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferryside, Carmarthenshire, Wales 11/24/2025 20:55

November 24: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferryside, Wales

Latest outage, problems and issue reports in Ferryside and nearby locations:

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • CarlHolding87 𝖢𝖺𝗋𝗅 𝖧𝗈𝗅𝖽𝗂𝗇𝗀 (@CarlHolding87) reported from Carmarthenshire, Wales

    @gib_paul 🤣🤣 its plusnet really but john lewis give far better service ..

  • laurakwales LauraKE (@laurakwales) reported from Ferryside, Wales

    @Plusnet @plusnethelp broadband meant to go live on 18th. I don't mind that there's an issue what I do mind is that you can't be bothered to give me any updates. I have spent almost 4 hours in telephone queues trying to get answers from you - regretting the transfer already :(

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MertonIssues MertonIssues (@MertonIssues) reported

    . @Plusnet on hold for tech support, is anyone actually working? So far, over 15 minutes of monotonous pop music endured Will you milk it until the office closes and then drop the line?

  • deborahparryuk Deborah Parry (@deborahparryuk) reported

    @Plusnet I’m a new customer. Why is my account still not up and running when I ordered my sim from you on 20/07/22?!? No one can give me answers! I’ve been without a phone for days and you’re holding my number hostage as you can’t give me a PAC code so I can’t even go elsewhere!

  • deborahparryuk Deborah Parry (@deborahparryuk) reported

    @Plusnet are you actually going to respond to me and resolve my issue with my account?!?

  • Jombru Jom (@Jombru) reported

    @Plusnet home internet down for the better part of a week, router setup correctly. Spent ages on the phone to customer support and it did begin working this afternoon, but now it's gone again. Help. Please.

  • FbpeGregbaker 🏳️‍🌈🇺🇦gregbaker IS HE STILL THERE? (@FbpeGregbaker) reported

    This is the standard reply from plusnet customer services when they cannot be bothered to-ensure fairplay to customers Hi there. Thank you for your message :) I've checked your account and can see that the reward expired in February this year. Unfortunately, this being the case

  • ColinReeve9 John Harris (@ColinReeve9) reported

    @richnfamous76 @EE id suggest plusnet, far cheaper but still ee network

  • JamesTurner37 James Turner QC (@JamesTurner37) reported

    @Adam_Creme @CarmanDominic @Plusnet My problem in changing broadband provider is that I have my TV from Virgin and I don’t think they have a package for TV without broadband.

  • ruthfiroo Ruth Williams (@ruthfiroo) reported

    @Plusnet @plusnet much more than an inconvenience at this stage. Extremely bad to no service, 2 reports and complaints within 6mths. Impossible and chaotic customer service systems. As the customer I am experiencing ongoing disruption, delay in my work and costs #tradingstandards

  • blackgold631 blackgold63 (@blackgold631) reported

    @Plusnet Hello Plusnet, I am a broadband customer, I am also deaf and wears a hearing aid I normally pay my bills online but with the new MasterCard validation system I cannot pay online so I pay over the phone. Now at this moment my hearing aid is faulty and I cannot use it

  • matwatkinson mat watkinson (@matwatkinson) reported

    @Plusnet hi, I can’t seem to find details of my address on my app. I suspect my email address is wrong too. Can you help, please? Many thanks