Plusnet

Plusnet Outage Report in City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City and County of Swansea, Wales 04/19/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomLlanelli Total Blackout
United KingdomSwansea Phone
United KingdomLlanelli TV
United KingdomSwansea Internet
United KingdomLlanelli Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lewiscraik Lewis Craik (@lewiscraik) reported

    Do any of my followers use @zeninternet? If so, how’s the service/router? My @Plusnet connection and/router is being unreliable and I cannot face dealing with their support team again.

  • Hayles871 Hayles87 (@Hayles871) reported

    @Plusnet First day trying to connect to your internet and wishing I'd never bothered switching! No connection on the router an no one on your phone lines super

  • vicnvid V to the C (@vicnvid) reported

    @Plusnet Hiya. My broadband is down and various websites are saying there is an issue in the area. My username is vicnvid2006

  • MelthamCe LukeRMelthamCE (@MelthamCe) reported

    @Plusnet another disastrous interaction with customer service. And I am not even a customer any more. Apparently I have been overpaying and 6 weeks since I left still waiting for final bill. What a joke. @plusnethelp

  • teranthius Teranthius (@teranthius) reported

    @Plusnet I would like to order a new router, I've just renewed my contract for like the 5th time. The one I've got is over heating and has poor connection to devices.

  • Plusnet Plusnet (@Plusnet) reported

    @msknight Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis, Plusnet Sheffield

  • h_carver Hywel Carver (@h_carver) reported

    @Plusnet Hey 👋 I keep getting really flakey service (~10% of packets being dropped) and I think there might be a fault on the line. Anything you can do?

  • sehaeney Sarah Haeney (@sehaeney) reported

    @Plusnet my SIM card hasn’t arrived but you’ve transferred my old telephone number. As a result I have no service and can’t get hold of customer service??

  • LaurenC47349992 Lauren Chadwick (@LaurenC47349992) reported

    @Plusnet I want my money returning and I will be cancelling my broadband for a better quality provider. If not returned I will contact my bank and continue to let others know how bad you are.

  • DyslexicMech Nick F-D (@DyslexicMech) reported

    @bt_uk But if different providers are on a line (vodaphone) that we are moving to and not set a move in motion the order gets rejected and if our buyers place an order (Plusnet) on our line, our services are set to cancel and we are blocked from moving them....(Sky).