Plusnet

Plusnet Outage Report in City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City and County of Swansea, Wales 11/04/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • evilcrumpet TardisMechanic (@evilcrumpet) reported

    @Plusnet Hi, I'm having 3MB p/s in Swansea, has been like it for two days. Any known issues?

  • jeffpovey 🇺🇦Jeff Povey 💉💉💉💉🇺🇦 (@jeffpovey) reported

    @Plusnet Hi Guys, any issues in the BS4 1XA postcode area now ? Despite re-booting my routerI currently have no plusnet broadband / Wi-Fi, my hub one is just flashing orange, so have had to switch my iPhone to personal hotspot mode (As at 17.15 hours, Friday 22nd April 2022)

  • CazUG Caz UG (@CazUG) reported

    @Plusnet why is it so damn hard to pay my bill with you. Cant do it online and I have spent most of the last couple hours on hold to you.

  • kinger1959 Steve King (@kinger1959) reported

    @Plusnet My secure email account is locking me out due to failed attempts to sign in, but only when I am using my home network. Can you help me resolve please? Thank you.

  • Cazzabella83 Carrie (@Cazzabella83) reported

    @Plusnet But when I explain this problem to an advisor I get sent a link that logs me in easily.....after I’ve paid!

  • EamonnHennessy Eamonn Hennessy 🔸 (@EamonnHennessy) reported

    The last two times I’ve swapped #broadband provider I’ve done it on price because let’s face it the service is pretty much the same whoever you use. Each time within a couple of months the cost has increased. Yes @Plusnet with your cheap deals, I’m talking about you!

  • CliffCliff2608 Cliff (@CliffCliff2608) reported

    our Plusnet mobile signal has been erratic for 36 hours now in Llanidloes

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • Maribellmouse Marianne (@Maribellmouse) reported

    @Plusnet disgusted that my new sim won’t work and you’re ‘looking into it’ and can give me no other indictation of when it might be resolved. Now have no access to my number, no mobile data, no texts am NO SUPPORT! Wish I hadn’t switched to you.

  • veritysmart Verity Ⓥ ♿️💙🇺🇦🏳️‍🌈🇪🇺#FBPE (@veritysmart) reported

    @Plusnet Help ticket has gone dead with zero response. Still no clearer now with the charges in your billing system under vague descriptors. You could put any old charge on there and customers would be no wiser. I’m showing my evidence to my bank. I don’t believe this is legal!