Plusnet

Plusnet Outage Report in City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City and County of Swansea, Wales 08/04/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Llanelli, Port Talbot and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tomasbrolin de Kiero (@tomasbrolin) reported

    @plusnethelp I helped my father sign up to plusnet through the online process & you took his money okay 😠 Promised no loss/delay of internet access. Still not online & had to disappoint his employer, being unable to work. Paying for a service he's not even receiving. Shocking.

  • Bohemiangirl DoctorBohemiangirl (@Bohemiangirl) reported

    @rhodri Call Plusnet And cancel the other one.

  • SophieWright09 Sophie Wright (@SophieWright09) reported

    @Plusnet @plusnethelp Huge issues again with my broadband... And no one to call??? Can someone please contact me!

  • jonnystone72 Jonny Stone (@jonnystone72) reported

    @Plusnet once again no help from c service. I recommended you to my elderly recently widowed mother. She was promised by your sales team she could keep the landline number she has had for 40 years. Number not kept. Supposed to be sorted today and not. Crying to me earlier! Awful!

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported

    @plusnethelp Well, that sucks for vulnerable people doesn't it? Still, I expect Plusnet gets its cut of the Premium Rate call fee, so they're alright...

  • frederickwake Skratcher (@frederickwake) reported

    @discord keeps disconnecting when I video call or start sharing screen. I'm with PlusNet. I've heard there were issues with PlusNet and discord. Have those been resolved? If not what can I do?

  • rossthebassist Ross Hindhaugh (@rossthebassist) reported

    looking forward to finally getting rid of @Plusnet in September. How they get rated so highly i will never know. Worst router ever.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @edwardlui Hey Edward Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam

  • 1884Rams Mac (@1884Rams) reported

    @Plusnet is this account manned? I note the Plusnet Help account was last active in 2020?

  • takuberry Takuberry needs a hug! but we got double the goal! (@takuberry) reported

    So the engineer who was booked in today had the audacity to say that I didn’t call them up to confirm. Hello, it’s confirmed through the isp! @plusnet there’s something up when the engineers you hire give a stupid excuse like this.