Plusnet

Plusnet Outage Report in City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City and County of Swansea, Wales 05/10/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomNeath Phone
United KingdomLlanelli Total Blackout
United KingdomSwansea Phone
United KingdomLlanelli TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StephMulrine Steph Mulrine (@StephMulrine) reported

    @DaddyGardener80 @Plusnet Same here. Why they are using past tense when the problem is ongoing is nothing short of infuriating. I am going to have to pay for BT Hotspot if Plusnet don't give a reasonable update soon.

  • Plusnet Plusnet (@Plusnet) reported

    @BallTherapyYan Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @miktrinh Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

  • Plusnet Plusnet (@Plusnet) reported

    @itsakaym Hiya. Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Emma - Sheffield

  • tan_stevens Tan Stevens (@tan_stevens) reported

    @Plusnet @Plusnet well as of 30 minutes ago it was still not working. So your response makes no sense. Its not been solved. When will it be fixed?

  • Plusnet Plusnet (@Plusnet) reported

    @AndrewGalvin14 Hi Andrew, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • oops_herewego #GTTO 💙🕷️ 🚴 ❄️ 🇪🇺 she/her Brizzle #BLM #Woke (@oops_herewego) reported

    @Plusnet broadband down since 1030 today, texted you - no response, I'm in Bristol, please stope repeating your mantra of there "we're" problems, THEY ARE ONGOING!. Regular updates please #plusnetdown #fails #poorcustomerservice

  • lnfinite_loop 𝓲𝓷𝓯𝓲𝓷𝓲𝓽𝓮 💙💚 (@lnfinite_loop) reported

    @Plusnet @johnlewishelp so broadband outage earlier today... you know there was an outage as you stopped calls to faults dept. - what was the reason, why are you keeping it quiet? even status page makes no mention of a problem, when clearly there was...

  • explosive_ennui 🤦 (@explosive_ennui) reported

    @Skilsure @Plusnet True but I just can’t rely on them and their poor approach to communication is beyond the pale at this point.

  • Jonnybg15843857 Jonnybgood (@Jonnybg15843857) reported

    2 hours and 37 mins down time #plusnet