Plusnet

Plusnet Outage Report in City and County of Swansea, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in City and County of Swansea, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in City and County of Swansea, Wales 01/24/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near City and County of Swansea, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomLlanelli Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near City and County of Swansea, Wales

Latest outage, problems and issue reports in City and County of Swansea and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @tchambers1969 Hi there Tony, I'm sorry to see you were offline for a short whole earlier. I've checked your account and can see you reconnected shortly after Tweeting us but please do get back to us if there's any further issues. - Adam - Plusnet Sheffield

  • tchambers1969 Tony Chambers (@tchambers1969) reported

    @Plusnet any issues with service in the HP9 area ?

  • jessielouly Jessica Lynch (@jessielouly) reported

    @Plusnet I am having bad connection issues. I often resort to turning WiFi off on my phone as I cannot do anything at home while connected. Please can someone advise the best thing to do? It's quite frustrating!

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet Hello, we are having internet issues and it seems to be the same problem as last time. I have sent a DM.

  • helensutcliffe1 Helen Sutcliffe (@helensutcliffe1) reported

    @Plusnet no coverage again today in part of North Leeds, EE says they are upgrading the network and good coverage back within 9 hours !! How many days is this work to continue ??

  • Plusnet Plusnet (@Plusnet) reported

    @TangiblePunks I'm sorry to hear that, hopefully the outage is resolved sooner than this. Should it not be resolved after the estimate date given over the phone, can you please let us know and we'll contact our suppliers for more information. -Tony Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield

  • TangiblePunks Tangible Punks (@TangiblePunks) reported

    @Plusnet @Plusnet hi no internet- hub flashing orange- is there an outage (East London

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet Hi I did try different channels. 1 6 11 as recommended but all still poor. I tried other channels but still poor and I tried auto and still poor. Anymore ideas

  • HaughtonEoin nighthawk (@HaughtonEoin) reported

    Hey @Plusnet service has completely gone down in tooting. Tried restarting to no avail.