Plusnet Outage in Weston-super-Mare, North Somerset, England

Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

@YouViewSupport Hi, I saw you updated or in the process of updating BT Youview boxes to fix the Now TV buffer and audio drop out issue. Is this update going to be pushed to the Plusnet boxes DTR- T2120 at all? As the Now TV app needs this fix on there!

Engineer arrives today, but cannot install due to damaged wires. I know these things happen but it could have been sorted by now if Plusnet hadn’t cancelled the order in the first place, and now I need to let 3 employers down for zoom jobs I had booked!!!!

BLEEPING BEEPY BLEEPING @PLUSNET!!!! Never touch them if they are the last provider on the planet!!!! First off they cancelled my order by mistake (I originally had an engineer booked on the 19th) but neglected to tell me until I rang to find where the engineer was!

Is anyone else having trouble with plusnet?

@plusnet Dear Plusnet, Trying to contact you regarding my phone line and broadband acc. I'm still not able to call you I can't open billing. My phone line is still not working, I'm in a no mobile signal area. I'm also self isolating so I'm in a lot of bother without communication

@plusnethelp Still not working for me via PlusNet though - is there a DNS problem?

@Plusnet worst customer service provider in the world.

@Plusnet I can't make or receive calls on my land line ..sent message on FB no reply , tried phoning from my mobile was on hold soooo long phone cut out , so trying this way to see if I get any response ....

@plusnethelp Plusnet help, an ironic title as I can’t contact Plusnet online or by phone to talk about my Broadband account issue.

@Plusnet Have you tried getting back to customers concerning poor signal and constant dropping?