Plusnet Outage Report in Weston-super-Mare, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Cardiff and Burnham-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Burnham-on-Sea |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Plusnet Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Lizzy Kemp
(@doizzy) reported
from
Penarth, Wales
@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
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Sue Green
(@imagescapegirl) reported
from
Weston-super-Mare, England
If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Tim Clarke
(@Tim_JC) reported
from
Weston-super-Mare, England
@Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Sharp
(@jenmsharp) reported
@Plusnet hi Plusnet! All of your diagnostic checks/help say my internet connection is great and everything is fine, but it’s freezing/dropping constantly - my speed checks have been between 0 and 0.55mbps all morning. This is super frustrating - what’s going on?
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IanF
(@ecnarfi) reported
@Plusnet @Plusnet can you reply to this query please? I reported the issue on the 17th and it was fixed on the 21st, I was without broadband for all that time. Can you confirm compensation for this loss of service will be added to my account?
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Clare Slaney
(@clareslaney) reported
Morning @Plusnet there’s been a network error on and off for the last 10 days that won’t be dealt with until Saturday. The ppl I’ve spoken with at Plusnet have been as helpful as they can but it’s unreasonable that customers should have to pay more because of plusnets issue, no?
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Mike Faulkner
(@MikeFaulkner2) reported
@Plusnet broadband service keeps dropping out in Liverpool. Has been doing so for the last couple of hours. Any idea of when it’s going to be fixed?
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Openreach
(@OpenreachHelp) reported
@poorscousertom @Plusnet Hi Steve, I'm so sorry to hear you've been waiting so long to be connected. If you DM us the address details, we'll be able to have a look over this and make sure the service provider has been given the most up-to-date info we have on this. (1/2)
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bakerballs
(@ClaireNoodle01) reported
@Plusnet not been able to work since Thursday lost so much money as I work from home for an emergency service company so is impossible to take calls as the line keeps dropping!noone seems to know what the problem is and I’m being told I will pay if I cancel!!
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ItsJeromeo 🏳️🌈🇩🇲🇯🇲
(@Jeromeo82) reported
Anyone thinking of getting @BT Broadband DONT!! They are worse than the average Plusnet or TalkTalk connection issues are rife even if you have Fibre Optic.. go elsewhere and don't waste your money with this thieving company. 😡
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Neisha D Wong
(@NeishaWong) reported
@Plusnet How do I cancel a engineer appointment? Just received a new hub so my wifi is working fine now so I won’t need the engineer pre-booked on Saturday in case the new hub didn’t work out .
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Will Fell
(@NotPhilWell) reported
@Plusnet My broadband is down in Warwick, I lost connection at approximately 01:30 this morning, have already tried your broadband troubleshooter, and had no luck, what is the best way to get someone to help look at this from your end?
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Charlie
(@thewindmilly) reported
@Plusnet hi we are having plummet broadband issues in Manchester. The router is fine, can you confirm if there is an issue with your service? How do I report a fault?