Plusnet

Plusnet Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS23.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Weston-super-Mare, North Somerset, England 11/24/2024 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Cardiff and Weston-super-Mare.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout
United KingdomCardiff Internet

Community Discussion

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Plusnet Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Even better yet. Customer service in Leeds said could reconnect now, only for Sheffield dept to turn round and say 12 more days at least! Get a sodding grip.

  • JillMcInerney1 Jill McInerney (@JillMcInerney1) reported

    @Plusnet the best Plusnet has got …..Mohammed in Leeds, sorted my WiFi problems, was sympathetic to my lack of technical knowledge, called back today to check if everything is ok 👍 #besthelpever #gomogo

  • sublimeportal stanislao moulinski (@sublimeportal) reported

    @Plusnet No connection at all in CR3… any issues you are working on?

  • SteveJmz Steve 🍌 (@SteveJmz) reported

    WiFi router recommendations? My Plusnet one is just awful and keeps cutting out around midday when it’s warm which is a nightmare when WFH.

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Your service is pathetic. Failure to read an email for 17 days, cut off in error and 2 depts at least contradicting each other.

  • HLouise1610 H,loux 💫 (@HLouise1610) reported

    Cant wait until our contract is up with @Plusnet next month! Worst wifi connection Ive ever known! It's impossible for me to stream at night and I am constantly reconnecting my laptop! had to reset it 4 times in the last hour! SICK OF IT!

  • AdamStrengthPow Adam (@AdamStrengthPow) reported

    @Plusnet plusnet are refusing to provide me a deadlock letter so I can escalate my complaint to an ombudsman. What are my next steps? Who in plusnet should I complain to in order to send my issue to an ombudsman.

  • stevemrhappy steve williams (@stevemrhappy) reported

    @Plusnet every night at 10.40 my internet goes down. I pay for the fastest but am getting nothing. I expect you will want to sort this out

  • jjand00 jaz j (@jjand00) reported

    @Plusnet can you please sort out your horrendous service yet again kicked off 5x whilst working and delivering training now just intermittent from the evening same issue yesterday no idea what I pay for

  • SammyLou_82 Sam (@SammyLou_82) reported

    @Plusnet mobile signal completely down for last 48 hours on 3 devices in the household (mine Plusnet, other 2 are EE) with long delays for standard texts coming in. Getting an error message on your coverage checker. Can someone advise how we resolve please?