Plusnet

Plusnet Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS23.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Weston-super-Mare, North Somerset, England 03/03/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Weston-super-Mare, Cheddar, Clevedon and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Internet
United KingdomCheddar Internet
United KingdomCheddar Internet
United KingdomClevedon E-mail
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

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Plusnet Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jobowandarrow jo (@jobowandarrow) reported

    @sarforalltosee @MrsM_here We’re happy with Zen who aren’t the cheapest but worked better for something quite specific which was a problem with plusnet. Had a pretty bad experience with Talk Talk, not a great fan of Virgin customer service

  • NickMoyes NickMoyes (@NickMoyes) reported

    @Plusnet Thank you. Sorry for sounding so cross, but I still feel for an email provider to fail to directly email the email account about concerns over the email account, and only to email a secondary email account given 10+yrs ago really is the cause of the problem. Its a PlusNet #fail

  • harrietflash1 harrietflash (@harrietflash1) reported

    Sick of @virginmedia lies. Should never have left @Plusnet . I’ll be back as soon as thieving virgin give my money back

  • rossiontherun Andrew Ross (@rossiontherun) reported

    Staying in the beautiful Lake District great times only bad thing is shocking service provided by @Plusnet been 3 days now without Wi-fi and it’s a new installation terrible wouldn’t recommend them to anyone awful

  • GigerPunk GigerPunk (@GigerPunk) reported

    @ThePseudosapien Ahhh, tbh I was suspecting either them, talktalk or plusnet. It always the big ones that are **** like this.

  • JillCollier16 Jill Collier 🟥 (@JillCollier16) reported

    @sarforalltosee I am very happy with Plusnet. Good customer service and sensible deals.

  • PiyushKSharma28 Piyush Sharma (@PiyushKSharma28) reported

    @Plusnet Done all that.. even tested 2 other routers.. fault seems to be at Plusnet's end.. do you have any outage going in BN12 postcode

  • boatdwellergm fmj (@boatdwellergm) reported

    @RobinSmith82 Glad you got it sorted. Away for weekend with plusnet, which seems much better! Upload on giga always v very slow and service breaks frequently.

  • RobinGasc Robin Tracey (@RobinGasc) reported

    @Plusnet My mobile phone is down and the phone system was no service for awhile and now it’s come back as plusnet but my phone doesn’t work.

  • 9bDave Dave Robinson (@9bDave) reported

    As a new customer with @Plusnet I can get unlimited text/minutes and 3GB of data on a rolling 30 day contract for £6/month, but as an existing loyal customer I can only get 2GB on the same terms. Not impressed. So much for "that'll do", eh?