Plusnet

Plusnet Outage Report in Weston-super-Mare, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Weston-super-Mare, North Somerset, England 07/01/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Cardiff and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomWeston-super-Mare Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi

Community Discussion

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Plusnet Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • SianPW14 Sian Parry Weeks 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@SianPW14) reported from Penarth, Wales

    Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection

  • Smith_SM30 Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • imagescapegirl Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frankensteirer yoo hoo (@frankensteirer) reported

    @Plusnet Can you provide WiFi boosters if signal is very poor? Or can you keep a bt disk if switching over ?

  • JohncraigSincl2 John craig Sinclair (@JohncraigSincl2) reported

    @NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated

  • TobyWil29137781 Toby Williams (@TobyWil29137781) reported

    @Plusnet Hi, my broadband has been down for 3 hours now in the Lymm, Cheshire area. Is this a network issue? Thanks

  • JohncraigSincl2 John craig Sinclair (@JohncraigSincl2) reported

    @Plusnet phone customer services are absolutely useless

  • pethome43 whizzBang (@pethome43) reported

    @Plusnet any ideas when the outage in CT14 9LQ will be fixed?

  • GerardOwens16 Preacher I Love Trump (@GerardOwens16) reported

    @Plusnet can somebody help me access my Plusnet webmail email I have been ringing back and forth for 2 months

  • DollyMar72 Dollymar72 (@DollyMar72) reported

    @Plusnet Hi, I have received a Plusnet MasterCard in the post, but I have no activation code, so how do I activate it? This is a reward for signing up for broadband in March 2025. Please help.

  • vickybarlo Victoria Barlow (@vickybarlo) reported

    @plusnet only provides a phone no for closing account when you can do everything else online. So much for companies making it as easy to leave as it is to sign up. Current wait on phone is apparently 20 minutes. Worst decision I’ve ever made was using this lot and I was a smoker!

  • natsc0tt Natalie (@natsc0tt) reported

    @Plusnet switched over to yourselves as a provider and today was my switch day, I had the confirmation email my broadband was ready to go 2 hours ago yet my router is not turning on whatsoever, been trying for half an hour and no lights are on nothing, can someone help please

  • JohncraigSincl2 John craig Sinclair (@JohncraigSincl2) reported

    the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately