Plusnet

Plusnet Outage Report in Weston-super-Mare, North Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Weston-super-Mare, North Somerset, England 04/04/2025 07:40

April 04: Problems at Plusnet

Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Penarth, Cardiff, Weston-super-Mare, Cheddar and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenarth Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomWeston-super-Mare Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @EloiseKBoughton Hi Eloise, I'm really sorry that you've been having problems with your connection. Could you get back to me on a DM with your username please if that's still a problem? - Adam - Plusnet Sheffield

  • stonedg44 David Stone (@stonedg44) reported

    @Plusnet Started a HELP call at 1931 and after initial responses no further contact since 1933. As the service is supposed to end at 2000 do I assume I will not get and further help?

  • BrianRaymondBro Brian Raymond Brown (@BrianRaymondBro) reported

    @Plusnet Generally Plusnet is a good deal but over the last 4-5 days everything is painfully slow with web pages taking too long to load, what's going on and when is it going to get better?. What have you done with the speed and if there are problems why not forewarn customers?.

  • o_burbidge Owen 🎗 (@o_burbidge) reported

    @MarkGaze Yes! My work phone is O2 and it’s amazing signal. No issues, has visual voicemail and call forwarding (plusnet had neither), also get O2 rewards and other benefits. Plus had more Data (currently I’m tethering a lot due to the house)

  • clairemorris92 claire phillips (@clairemorris92) reported

    @Plusnet how long does a customer have to wait for a response from you? Really NOT HAPPY

  • idiot_random Soliloquy (@idiot_random) reported

    @Plusnet If you continue to drop your service this evening, I will cancel and sue you for breach of contract.

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet I'm not moving, and I'm not a customer yet. It was a question about a possibility because 18 months is a long time and I don't know if I'll stay here that long.

  • o_burbidge Owen 🎗 (@o_burbidge) reported

    Fed up of lousy signal across Newcastle with @Plusnet and so instead have applied for a new sim and gone to the dark side with @O2.

  • FKbillie ⭐💙 🇺🇦🇪🇺#FBPA #FBPE (@FKbillie) reported

    @Plusnet @milesp02 Hi, I'm also having signal issues ie no coverage in NW London. I've tried your app's coverage checker but it didn't work. What can be done?

  • danger0usdays Theo ⎊ (@danger0usdays) reported

    @iIuvrobertsmith @Plusnet Heck! That's crap! 😫 Time to complain to the ombudsman? 👀