Plusnet Outage Report in Weston-super-Mare, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Cardiff and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Plusnet Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron†
(@aaroncarey) reported
@Plusnet I’m so disappointed in your service, my household hasn’t had working WiFi for nearly a month and today was suppose to be “the day it was all fixed” yet nothing happened and we spent most the day not being able to speaking to anyone on the phone, we feel scammed
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Stuart McCarthy
(@mccarthy_stuart) reported
@plusnethelp @Plusnet are you able to help me with this at all?
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Chris Marlow
(@cm66uk) reported
@Plusnet shocking customer service. Hour and a half on hold , 3 calls, keep getting knocked off after 30 mins. When is my contract up?
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Ange Wilkie
(@Kinglassielass) reported
@plusnethelp I am currently a Plusnet mobile customer and I wondered if you had any good deals combining mobile/broadband? My bb is due to end with another provider so looking for alternative
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Paul Flint
(@Pflinty) reported
Hi Plusnet. We are all experiencing constantly disconnecting WiFi signal even though I have split the channels. Just checked our Plusnet one hub software and it ends in .263. Last update march 2019. Could this be the culprit?
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Kinneas Almasy
(@AlmasyKinneas) reported
Never ever go near #Plusnet broadband. You've been warned.
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louise magrin
(@louisemagrin) reported
@Plusnet since changing from ee to plus net from recommendations its been awful cuts out constantly and barely reaches upstairs, today is the day I'm fed up on resetting the router and having the kids screaming muuuummmm the WiFi is down AGAIN 😭😭
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Hannah Lynn
(@Hannah7900) reported
@jlandpcustserv Nothing but problems since August changing from Plusnet Bband to John Lewis (who use Plusnet) Latest - i asked to keep plusnet email rather than JL & they closed it by mistake! They reopened it but now I cant receive emails. Each time I call I'm on hold for 40 min
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Jacqueline
(@angelbark) reported
@Plusnet appalling service, false promises and pointless apologies..
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Hannah Lynn
(@Hannah7900) reported
@jlandpcustserv Nothing but problems from August changing bband from Plusnet to John Lewis (who use Plusnet) Latest - i asked to keep plusnet email rather than JL & they closed it by mistake! They reopened it but now I cant receive emails. Each time I call I'm on hold for 40 mins