Plusnet Outage Report in Weston-super-Mare, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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Plusnet Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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frank
(@frank10743117) reported
@MarcAllera your plusnet support don’t reply and been trying to get help as wifi isn’t working properly and need it to work from home? Can you ask them to reply to messages or answer the phone took over and hour to get through to someone who was then no help at all
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frank
(@frank10743117) reported
@Plusnet Can you help me? Your support are useless all they can tell me is that my speeds are below minimum for my contract and that it’s up to me to pay for the engineer to fix it?
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Alan Cuerden
(@alancue7) reported
@Plusnet Hello there ! Could you help me with my problem ! We moved to you because of your advertising. Big mistake . We had 5mb plus now we have a maximum of 0.07 mb!!!
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Keyurem
(@Keyurem) reported
plusnet makes me wanna top myself honestly they charge people for this ****
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frank
(@frank10743117) reported
@kevinhandley @Plusnet Don’t mate plusnet are awful I pay for 50-68 mbps and barely get 30 been on hold for 3 hours and they’ve not done anything
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Hilary Davidson
(@hiljdavidson) reported
@plusnethelp Dear PlusNet, It used to be the case that I could raise a ticket for support even after the telephone lines were closed, why do you deny this access? I have an upload speed issue, & would like to gain your support. #RSVP Including @MrOakRoom for technical Responses.
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Kevin Handley
(@kevinhandley) reported
@frank10743117 @Plusnet I didn't know that they were part of the BT group. They haven't replied to my enquiry anyway so their customer service must be just as bad.
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MrsAOchola
(@ochola_a) reported
@Plusnet if my internet is not fixed by tomorrow evening I will switch to another provider! Can't afford to not work for more than a day:( a lot of people depend on my service!
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The NWRA🔰
(@RussellMoores1) reported
@TollingtonLTN @Kitrhodes @Nigel_Farage So how many people would have to lose their jobs in all this? Certainly not bt workers, but how about virgin, o2, plusnet, talk talk. And who pays for all the court cases? Free at the point of service is a Labour buzz statement. It's nonsense.
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Tom Barnes
(@TBarnesGrasmere) reported
Is anyone else experiencing @Plusnet outage? Had heavy rain in our area and the wifi/signal seems to have completely gone #Grasmere #Lakes