Plusnet Outage Report in Weston-super-Mare, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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Plusnet Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clark3y 🐉
(@Clark3y) reported
Ever since upgrading to full fibre I have had nothing but issues with @Plusnet, where I had no problems before. I currently am looking at the most confusing bill ever.
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Kris
(@Kris08860201) reported
@Plusnet I am your mobile customer, I am getting lots of unwanted calls in Chinese speaking about Royal Mail - here is the numbers 0745401852 & 07949 734217 - can you help! It’s very annoying and very disturbing!
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Olivia
(@oliviajh__) reported
@Plusnet In what world does it make sense to tell customers that you can directly move your contract to your new house no problem, but oh wait, we're going to charge you more per month and extend your contract by an extra 6 months. That's a whole new contract ?!
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𝚁𝚞𝚍𝚒 𝙺𝚎𝚛𝚜𝚑𝚊𝚠
(@RudiKershaw) reported
Looks like @Plusnet is having a bit of trouble. Awful connection all today and yesterday, with regular connection drops. And now their phone lines are fully down. I noticed that my contract is up when I visited their website. Will be holding out on renewing I think.
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allan dahouse
(@imstillallan) reported
@Plusnet you ruin my mood yesterday morning till late afternoon.....no internet at all....hopefully you can fix this problem....
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Krissnikkers/SciFiKriss
(@KristinaBSc) reported
@RudiKershaw @Plusnet Strange as BT owns it they usually get preference when things go wrong... I was with EE but because I could get a better deal with BT who own them as well I went to them... must admit I prefer EE as their customer service is so much better
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Plusnet
(@Plusnet) reported
@McGuinnessKevin Hi Kevin. I'm very sorry to hear that you had data problems when you were with us. It's great to hear that you're considering coming back to us. If you ever have any further problems with your data we can look into this for you. Regards, Emily Plusnet Leeds
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MDavis
(@MDavis70851961) reported
@Teacherglitter @virginmedia Hi I had the same problem a few years back and moved to plusnet much cheaper and no issues
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Jules
(@Julesro49) reported
@UKAirband after 8months 3 failed install attempts (wires to house installed - street pole not live) engineers not turning up & hours on the phone to customer services I’m renewing with PlusNet & waiting for @jurassicfibre to arrive. Pls come & remove the wires on our house!
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media:man
(@chrishainstock) reported
@Jessie_XL @Plusnet You need to keep your copper phone connection whilst you install FTTP. Once you have the new service set up you can either keep your landline (and pay the monthly charge) or ask your broadband provider to ‘port’ your landline to a VOIP telephone service with the same number