Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 02/05/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Eor_deLampe Ian T (@Eor_deLampe) reported

    Hello @Plusnet - id really like to leave you but you prevent that but not answering the phone. Clever that. How else do i leave you? No online option? Shall i cancel the DD - will you have to call me then?

  • Rose_Arrow7 Shelley welsford 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Rose_Arrow7) reported

    @JeremyVineOn5 I didn't get the alert - on O2. neither did my work phone on EE. Neither did my parents on plusnet. So the thing that it's just the three network isn't correct.

  • EwanWhyte Ewan Whyte (@EwanWhyte) reported

    @LorDeeDub @Plusnet I'm with Plusnet, I use their online chat when I've had issues and they've always been really responsive 👍

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet I can't believe you've asked to speak to me on the phone when I have already told you that I CAN'T SPEAK on the phone! I literally can't speak on the phone and you've still asked. What use is it asking about customer's needs and then ignoring them?

  • Tom_C_Davies Tom C Davies (Agent of Shielding) (@Tom_C_Davies) reported

    Original TrueSpeed install 17th April. PlusNet finishes 7th May. Final (Hopefully) TrueSpeed install around 17th May. Hot-spotting the crap out of my phone for a fortnight then. Bye Bye TV.

  • WilliamGraysmit William Graysmith (@WilliamGraysmit) reported

    @Plusnet Hi I have been trying to contact Caitlin Bower as they were supposed to add a credit for £50 which hasn't been done. 3 emails no reply, help please?

  • Oli66089261 Oli (@Oli66089261) reported

    @Plusnet is there any known problems with connecting to the internet through Plusnet today? I can't get the router to connect I don't know if it's a problem with the router or a bigger problem

  • woldsweather Trevor Appleton (@woldsweather) reported

    @Plusnet You keep emailing me to tell me my webmail is over 1 Gb. Firstly I haven't used wrbmail for over 10 years. Secondly I have looked and all mailboxes are 0. Finally I find emailing needing a reply but using a noreply email address downright rude.

  • Mike3Pearson Mike Pearson (@Mike3Pearson) reported

    @Plusnet Mobile service has been down all day, any ideas when this might be fixed? Thanks

  • jjand00 jaz j (@jjand00) reported

    @Plusnet can someone from Your company explain why I’m paying for a service that never works