Plusnet Outage Report in Whitehaven, Cumbria, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Whitehaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Sheffield
(@SheffySheffield) reported
@Plusnet broadband down again. Tech/faults were meant to call back within 72 hours. It never happened! My wife works from home (NHS) and needs internet. My son is at University and studying from home. Shame on you Plusnet!
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Justin Lewis
(@Yoostin) reported
Hey @Plusnet Why can't I just contact you within my account dashboard, silly to make me phone wasting my time waiting around on you to answer. Recently renewed and would you believe it, days later my service becomes rubbish. Constant drops & slower. 1mbit/s up? Was >7! down -10
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Paul
(@Puztrinity) reported
@plusnethelp My router keeps resetting, on asdl, tried to get fibre but told no ports available, would like to have the service I signed up for. Been with Plusnet 10 years and this is the worst it has been.
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Miaaaa
(@MiaFranaynay) reported
@Plusnet We have been having problems all day with the Internet and we have tried everything to fix it. Are you able to help or give advice?
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Simon Sheffield
(@SheffySheffield) reported
@plusnethelp broadband down again. Tech/faults were meant to call back within 72 hours. It never happened! My wife works from home (NHS) and needs internet. My son is at University and studying from home. Shame on you Plusnet!
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Ian Smith
(@IanSmithLFC) reported
@Bowie7Bow Dunno mate, Plusnet booked it after I spoke to their online bloke. They’ve identified a fault that needs an engineer to come and fix. They’re probably also sick of me calling and moaning!
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Dan Rolfe Johnson
(@danrolfejohnson) reported
Another week or great customer service from @plusnethelp but absolutely appalling/non-existent service from @Plusnet and @WeAreOpenreach. How it can be so difficult to activate broadband in a house where there is a working openreach socket is beyond me.
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George
(@George43148193) reported
@Plusnet your broadband gets worse every month, down to 5 mbs, which matches your poor website too, looking howvto cancel my contract!!!
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Colin Knight
(@colin1951uk) reported
@BanahanJayne @MoneySavingExp @virginmedia It sounds to me like you’ve got tv in that package, broadband on its own wouldn’t be so expensive. Whatever get out of it penalty free & maybe try Plusnet or TalkTalk (who I use,) there’s no difference in the service speeds, it’s just customer support that’s lacking. Good luck.
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Delphine Sylvain
(@DelphineSYL) reported
@Plusnet @plusnethelp Terrible customer service. I had issues with my broadband for 4 months now, I called Plusnet at least 30 times, they always told me that there were no issues. Only 2 issues were logged (after 4 month).