Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 11/14/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • Fenny_Goldfish Fenchurch S Goldfish (@Fenny_Goldfish) reported

    @KateSlaterPR @Plusnet I recently had an issue, which meant they had to switch my to a new account name. Despite being told I would continue to get my referrals (worth £2.50/month), I'm now told that because they were on the old account, they can't transfer them! That's £60 a year I'm losing.

  • woollymully Woolly Mully (@woollymully) reported

    oi @plusnethelp @Plusnet I had to cancel a new sim only deal within 14 days due to poor coverage and only got a partial refund?! Pretty sure that's against terms and @ofcom rules!

  • Dunntreehugger SteveJA (@Dunntreehugger) reported

    Hey @plusnethelp @Plusnet Why can't you be bothered to reply to my tweets? Is this supposed to be customer service?

  • JessPlusCoffee 🌸 Jessica 🌸 (@JessPlusCoffee) reported

    So I'm currently with Sky for wifi and changing to Plusnet... So as soon as I got the email saying Plusnet had informed Sky of the switch, my internet is now hella slow which never happens. The shade

  • YoungCubXXOFXX ssssh (@YoungCubXXOFXX) reported

    @andreah75758486 @Plusnet Belfast here and same issue

  • EmsWong1 Emily Wong (@EmsWong1) reported

    @Plusnet Hi, been trying to contact customer services this evening and haven’t been able to get through to cancel an engineer for tomorrow morning. Have left a message with support team. Why other ways can I confirm the cancellation?

  • woollymully Woolly Mully (@woollymully) reported

    What's happened to @Plusnet @plusnethelp customer service?! Used to be good, now just ignore messages or direct you to a fake live chat/bot. Reckon I'll have to go to ofcom at this rate!!!

  • 440kratos Kratos (@440kratos) reported

    @PostOffice Thanks “Courtney” I know the number well. I’ll be using it again tomorrow to cancel our contract. Really disappointing service from @Plusnet & @PostOffice going to give BT a shot.

  • hannahwarman Hannahween (@hannahwarman) reported

    @plusnethelp Hi, I have plusnet fibre WiFi and it’s very patchy and been getting worse. Today the WiFi name doesn’t even come up as an option when trying to connect, do I can only use data, and I’m running out. Please help x