Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 11/23/2025 12:00

November 23: Problems at Plusnet

Plusnet is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mckmid Pete MM (@mckmid) reported

    @Plusnet broadband down again for the 5th time in two months. Consumers need to know exactly what the problem is to inform change of ISP provider

  • RejoinToriesOut Big Millsy (@RejoinToriesOut) reported

    @Plusnet I can see I’m apparently due to pay £3.14 for this month which I don’t really understand (not a huge problem) anyway you could just drop me a message to explain that?

  • NaixL Ian Letter 🌳 (@NaixL) reported

    Also, PlusNet will indeed refund us and compensate us for the issue. Even though the situation was chaotic they have done well after that :).

  • oratoba Oratoba (@oratoba) reported

    Looks like @Plusnet are having performance problems again. 5 hours to download a copy of Windows 10. :(

  • Bazman500 Ian Barrie (@Bazman500) reported

    @virginmedia I've simply had it with @Plusnet. one service drop too many during a critical period. Please can you get in touch about how to switch to broadband package? Keen for this to happen swiftly please.

  • fineartskaty Katy Jones (@fineartskaty) reported

    @O2 I mean it has been going on for months! The phones work, and then they don’t, at random. 2 separate devices, makes no odds if you switch them off and on again! Plus our Wi-Fi is currently down, thanks to @sky and @Plusnet ! We shouldn’t be charged for the days without signal?

  • fussymamma Fussymamma (@fussymamma) reported

    @Plusnet @Plusnet so I tell you my mother had died, I continued to honour your contract and agreed an end date. You over charged me, I called, you now send threatening letters!!when I cancel the direct debit??? Errr NO!

  • Rich_rich90 Rich (@Rich_rich90) reported

    @Plusnet Please could you give some more help? Broadband went off about 14:45. On the phone for 45mins trying to figure it out. Then diagnosed as local MSO however NONE of the line checkers report a fault. Imperative this is fixed as I work from home!

  • RuiPei3 Rui Pei (@RuiPei3) reported

    @Plusnet her children can’t do their homework without internet,she’s used up all her data and still waiting to get her internet sorted. This is just ridiculous please look after your customer and get her internet sorted.

  • Jeanett44444745 Jeanette Palmer (@Jeanett44444745) reported

    Hi....my broadband was down yesterday, up and running now, but...I cant login to my plusnet account. all i am getting is a flicker of my account details and it closes. Any ideas anyone ?