Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 02/14/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt_1269501 Matt Jenkins (@Matt_1269501) reported

    @virginmedia @rockter Wait times like the whole month we were without Virgin Internet and refused an engineer. Kept being told local works causing a known issue and slowing connections, but we had no connection. Been with Plusnet ever since who have been fantastic.

  • ojabling Jane Abulume (@ojabling) reported

    @plusnethelp terrible wifi service since I signed up. Wifi seems to be shockingly slow or non existent. I can’t seem to get plusnet on the phone to talk to them about it. Their chat service is not working eithe. I’m the only one in the house. The service is not acceptable

  • fashionpansy Char (@fashionpansy) reported

    @LankyCarGuy I’m with Plusnet... 99% of the time I find them prompt and actually sort the issue. I don’t tend to deal with insurance on the phone only email / online.

  • Amy_V_T Amy Teasdale (@Amy_V_T) reported

    @Plusnet I’m still having connection trouble in Yorkshire? And now the offices are shut, but other by customers have their service back. What do I do?

  • opinion8ed_dyke opinion8ed_dyke (@opinion8ed_dyke) reported

    @cjr1968 @Plusnet @plusnethelp Maybe not much help, but all my net is via my mobile's hotspot. Copes pretty well (u/l data payg)

  • allyc375 Alison Cameron 🤍❤️🤍 (@allyc375) reported

    @sandra04850184 @Plusnet The point is I need it to get through Christmas. My TV aerial is not working so will have no internet & no TV. It’s rather risky for me.

  • Jennife10651535 Jennifer Richards 🍌 (@Jennife10651535) reported

    @allyc375 @Plusnet Oh, Alison. That is awful

  • PaulWestlake Paul Westlake  (@PaulWestlake) reported from Bedford, England

    Is PlusNet broadband down in Bedford?! @plusnethelp - No connection since 23:15 last night.

  • scottgoodacre Scott Goodacre (@scottgoodacre) reported

    @nathanlawsn We left BT for PlusNet. It’s literally the same network, rebranded, often with free line rental offers on. So we effectively stayed with BT while saving £20 per month.

  • Cleary1David David Cleary (@Cleary1David) reported

    @MarcAllera Good afternoon Marc, Hope all is good for you. I'm a new Plusnet customer hoping to be connected to your @Plusnet service . Customer service is very poor and certainly not first class or award wining. My connection was supposed to happen on Dec 11th.