Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 02/25/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet I’ve done that and this issue with one hub has been known and unresolved for over 18 months now. Band steering should work without having to name 2.4 and 5Ghz networks separately 🙁

  • mightymaureen Maureen Mahon (@mightymaureen) reported

    @Plusnet I'm trying to get onto @All4 to watch a boxset but you again let me down. I try to connect customer service but you've finished! When are you going to sort yourselves out & when do I actually realise that you're rubbish? I shouldn't have renewed with you guys.

  • onerebelpenguin me (@onerebelpenguin) reported

    @Plusnet unbelievable promised a call back as your engineer did not fix broadband issue today and person did not return call ….need line as priority need….had issue ever since I joined….

  • ShaunPants Shaun Daniel (@ShaunPants) reported

    @Plusnet Heya, I managed to sort the 1mbps issue myself. I logged in to my hub (admin) to find that my hubs username had "setup@", instead of my PlusNet username and login. Please pass the message on if anyone finds they've lost internet speed.

  • pregaston peter aston (@pregaston) reported

    @Plusnet Very bad broard band ,always intermitent and no land line

  • cb617 Mrs T (@cb617) reported

    @Plusnet Hi, wondered if you could help with the signal with our wifi? The box is in the living room and the minute you leave the room the signal drops. We've had the box for 12 months since we moved in from our old house(which we never had a problem with) but WFH is an issue?!

  • Plusnet Plusnet (@Plusnet) reported

    @ClareRevell Hi there Clare, just to clarify, is this issue only occurring over outlook? You can access emails on the plusnet webmail site? - Jess, Plusnet Leeds 🌻

  • Jamessemaj081 James (@Jamessemaj081) reported

    @Plusnet I’m wondering why I’ve just paid my bill, only to receive poor internet connection? It’s either not working at all.. or going really slow.

  • SuttonNatalie natalie sutton (@SuttonNatalie) reported

    @Plusnet Hi, I’m still not able to get the website to recognise my address - the advisor on the phone is having the same trouble. Do you know when this might be resolved? Thanks

  • Princessjen17 Jennifer Hislam (@Princessjen17) reported

    @Plusnet Our Internet isnt working. Can you help please?