Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 02/04/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • seonemesis Jason (@seonemesis) reported

    @Plusnet The CS guy emailed me. Apparently his system went down, that cut him off. It doesnt excuse the boring "we're expereicneing high call volumes" nonsesne. Every corp now uses this excuse for not hiring enough staff. Plusnet have always been head & shoulders above the rest. Now same?

  • MrMagpie81 MrMagpie (@MrMagpie81) reported

    @Plusnet So my 1st order didn’t go through my second did but I was charged for both orders. Trouble is the first payment won’t be linked to my nee account as it didn’t generate an order

  • footiep nancy perrin (@footiep) reported

    @Plusnet anyone here able to help with big drop in speed?

  • NATTBradfordian N.T-T 🐗 🇵🇸 (@NATTBradfordian) reported

    @Plusnet do you do a WiFi set up service for the elderly? My grandpa's received his new router and has no idea what to do with it? We're a bit far away to do this for him.

  • seanmcelhinney Seán McElhinney (@seanmcelhinney) reported

    @Plusnet I am the account holder for an elderly, registered disabled person who depends on their internet connection for medical reasons and to avoid isolation. They've had NO CONNECTION since Wednesday and your team gave them no help at all. What are you going to do about it?

  • LeanneBennett Leanne (@LeanneBennett) reported

    Folks add @Plusnet to your list of companies to avoid. They have been charging me £10 more every month for the same service I had before I moved to this house. They bungled my house move in March. They promised me an ADSL filter they never sent. (I had to buy one)

  • seonemesis Jason (@seonemesis) reported

    @Plusnet 20 minutes on hold. Finally get through and when CS puts me on hold I get cut off. Now i cant speak to anybody due to "High call numbers". In 10yrs as a customer ive never had a reason to complain. But tbh honest this is crap service.

  • MilsDay Millie Day (@MilsDay) reported from Oxfordshire, England

    @Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!

  • Superspurs1000 Gazinho (@Superspurs1000) reported

    @jesuisunhananas @VOXI_UK Yes I'm leaving for plusnet for that reason. Not that the PAC code works or anyone can understand in customer service what my issue is. Shocking

  • Lisa_heesom lisa heesom (@Lisa_heesom) reported

    @Plusnet really disappointed with the poor customer service so far. 2 days and still no reply to message!