Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 12/27/2025 13:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • zeetha Powered by Tea (@zeetha) reported

    Hi @plusnet how do I order a new router as I think mine is broken? Thanks!

  • suedepom SuedePom 🏳️‍🌈 (@suedepom) reported

    Hello @Plusnet. I am in Greece and having problems with my mobile. I have rung 4 times and been cut off; is there any other way to contact you to sort this out?

  • weenell3 @Nellie Furtado #WhyNotScotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@weenell3) reported

    @billykayscot I've been with Plusnet for 6yrs always negotiated my renewal. Found their customer service is good which is a "Plus" nowadays.

  • Simples_3 S (@Simples_3) reported

    @plusnet Hello. For the past 2 days, a “session timeout” message appears when attempting to complete a new 30 day sim only contract application. Now on hold for 25+ mins to 0800791133 (new customer option). Do you want the business?!

  • appccessible Kevin (@appccessible) reported

    @itsjustm0o Yes. Their tracking services and delivery services have been down since Saturday. I spoke to chat on Saturday and cannot give me any information. Might cancel my @virginmedia order and go with @Plusnet for broadband.

  • PocketTrumpeter Jacob Standbridge (@PocketTrumpeter) reported

    @virginmedia Same issue on all browsers and devices. It's something specific to how the broadband isn't accessing the plusnet server, rather than a Thunderbird issue specifically.

  • 1066shrimprail SHRIMP - Hastings (@1066shrimprail) reported

    @Plusnet Do have any mail server issues in the Hastings area?

  • CICOBO79 Ciona Copeland (@CICOBO79) reported

    @Plusnet hi, my sim hasn't arrived, my previous contract is now ended so I have no way to phone you. I need a new sim sending as I think my sim went to my old address. Help...

  • PocketTrumpeter Jacob Standbridge (@PocketTrumpeter) reported

    @virginmedia I can't connect to the plusnet server that hosts my email whilst using home Virgin Media wifi. Checks confirmed it's not a device issue, software issue or issue with plusnet's end (and I have no other wifi issues). It's just an issue accessing plusnet webmail. Help.

  • MeadsDanny JazBur (@MeadsDanny) reported

    @stevefraser60 @Plusnet I’m having exactly the same problem, no email for two days and their website won’t load. I’ve sent a PM but got nothing back yet. Hope it gets sorted soon.