Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 12/23/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Moonflowers1 Moonflowers🇬🇧🎶🦉🇧🇪 (@Moonflowers1) reported

    @Plusnet I've already done that, you didn't reply. Looking at twitter it seems there are loads of problems today. Not sure why you wouldn't acknowledge that.

  • Chris4man Chris (@Chris4man) reported

    @Plusnet @plusnethelp I'm not getting emails delivered to my desktop client and when I log into webmail I just get this error: ERROR: Connection dropped by IMAP server. Query: LSUB "" "*" Is there a problem?

  • annselah Ann Selah (@annselah) reported

    @AvonandsomerRob Plusnet are useless. Bad customer service too

  • VallenderZakari Zakari Vallender (@VallenderZakari) reported

    @Plusnet is your phone line down? Best costumer service in the industry?

  • yetmorestuff Michael Holmes (@yetmorestuff) reported

    What's happening with @plusnet this morning? Our broadband has been down all day so far and can't get customer support - they are "having problems with their systems". Help!

  • serenmaria SEREN WATSON (@serenmaria) reported

    @AnnekaKPerry @Plusnet And in the 12 years we were with sky we never had a single problem!

  • SDemporium Suzy (@SDemporium) reported

    @Plusnet why are you already taking another month's payment when I've paid one month in advance just two weeks ago and haven't even got my service up and running yet? Also why aren't your phone numbers all up to date.

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet please sort my internet I appreciate it is billing time, and I know you slow down service been told, but issues not my fault, in credit.

  • keithdaviduk Keith (@keithdaviduk) reported

    @Plusnet no phone! new mob acc 78082711 switch from EE happened today now no EE so left without Mobile phone service because I haven’t even received my Plusnet SIM yet!

  • Billytweetings billy (@Billytweetings) reported

    @Plusnet your internet is bloody awful