Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 02/12/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stevejames777 steve james (@stevejames777) reported

    @Plusnet need help, fibre line drops sigmnal all of the time with multiple users. Looks like your router is dreadful at load sharing. Will buying a better router fix this?

  • KirstyYanik Kirsty Yanik (@KirstyYanik) reported

    @Plusnet I keep getting texts advising that my broadband installation has been delayed. It asks me to call a number or check the help section of your website. Your website has no order-specific help info and I'm now on hold - again - for 30+ minutes just trying to get through.

  • drei_3000 andrei 😈 (@drei_3000) reported

    @Plusnet My internet has been down all day, even though everything appears normal on the admin? Any news on fixing this please

  • Langworthy_47 Hollinwood #AxeGreenTax (@Langworthy_47) reported

    @plusnethelp It is now nine months since I transferred my phone number from @Plusnet to another supplier but you keep sending me messages that you will be taking a monthly amount for my non-existent service. It is annoying.

  • Plusnet Plusnet (@Plusnet) reported

    @matwatkinson Hi there Mat, I'm sorry to see this it may just be that you were in an area with no mobile signal at the time. Please get back to us on a DM with your mobile number though if that's still a problem and we'll be able to help out. - Adam - Plusnet Sheffield

  • tikiriot Tracey Ace (@tikiriot) reported

    @Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already

  • shepherd_ink Shepherd Illustration (@shepherd_ink) reported

    @Plusnet @padrageous We've changed to your services today and cannot access the internet or get through on phone lines? Is your service still out?

  • jonesrob Rob Jones (@jonesrob) reported

    @Plusnet Fixed now. Customer relations would be helped enormously if the company could push out a media notification when there is a major disruption to service. Not saying anything/not responding is unhelpful. These incidents are not forgotten when renewal time comes.

  • HelenLLoomes Helen Loomes (@HelenLLoomes) reported

    @Plusnet I would like to cancel my new contract with Plusnet as it is impossible to communicate with you. Please phone me. You have my phone number. Helen Loomes

  • AristyZ aristy zorbas (@AristyZ) reported

    @Plusnet Can someone please contact me and tell me why you have made a charge to my account, when while on 2 calls to your support teams, no one mentioned there would be a charge?? Pretty poor service. A