Plusnet Outage Report in Whitehaven, Cumbria, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Ingrid Staples (@ingrmstaples) reported 2 minutes ago

  @Plusnet @Plusnet we have no landline dialing tone unable to make or receive calls also unable to contact Anyone in Plusnet customer services! Is no one working????

• Highwaylass (@highwaylass) reported 4 minutes ago

  @rhydsnewi @Plusnet @plusnethelp Also I pay 30 quid a month already, I can’t afford to shell out on top of that for hardware to make the service I pay for actually work.

• The Boss (@GordonAlderson) reported 5 minutes ago

  @Plusnet why is your so-called @plusnethelp so inept? Why don't they reply to messages? Why is your online chat not working? Why should I have to call you? Why can't I email you? Am I right to expect a worthwhile response?

• Highwaylass (@highwaylass) reported 8 minutes ago

  @andypoulton @Plusnet @plusnethelp Apart from this issue I’m very content with Plusnet, there’s no-one else I’d go to for broadband.

• eXceeding (@eXceedingUK) reported 8 minutes ago

  @plusnet worst customer experience ever! You cut our business broadband (also used for homeschooling) off 5 days early and cannot reinstate, then tell us the £200 expedite installation will be 10 days later than promised when we paid the fee! You dare say ‘when you need it most’!

• eXceeding (@eXceedingUK) reported 9 minutes ago

  @plusnet claim: 'We're here to help whenever you need it' 'You’ll be backed up by experts' 'Switching is easy' ‘Leave the rest to us’ None of the above is our experience of @plusnethelp @Plusnet !

• les freke (@LesFreke) reported 10 minutes ago

  @Plusnet An hour waiting to get through to support, and you have the tagline on an advert " tired of poor customer service" . Well yes I am, and if I can get out of my contract I will.

• Rich (@recaro001) reported 10 minutes ago

  @plusnethelp I have had my plusnet broadband a few months and the wifi is constantly dropping out. The speed check I do on my laptop looks fine but I regularly have issues with teams freezing which is a new issue since I switched from sky

• eXceeding (@eXceedingUK) reported 12 minutes ago

  @Plusnet @plusnethelp Manager bluntly refuse to talk to the customer requesting escalation! Never calls back when promised! Making homeschooling and moving so much more stressful!

• Naomi Milward (@naomimilward41) reported 14 minutes ago

  @MatthewBeard14 @plusnethelp @Plusnet Hi Matthew, they wrongly cut off my mum/vulnerable person too who's been a loyal customer for yrs with a DD set up. They rang her mobile demanding £ she didn't owe, I thought it was fraud #stress Further billing errors, very poor service followed. I'm now in touch with #CEO level