Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 01/15/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cursormundi Brian McMahon (@cursormundi) reported

    Outages around Hemel Hempstead affecting @Plusnet ISP service for the last 24hrs.

  • JethroHubbard Jethro Hubbard (@JethroHubbard) reported

    @Plusnet I tried to open an account and even had you take a payment but I can't log in, haven't got an email and even logging on via username doesn't work!

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet I’m really not happy. Internet and landline still not working. You said back in January you were applying an 18.99 credit to my next bill, you didn’t. Then I spent over an hour on the phone in May and was assured the credit would come off June’s bill. It hasn’t, all lies

  • Plusnet Plusnet (@Plusnet) reported

    @scottgriffin198 Hi there Scott! We're not aware of any issues in your area, and your connection looks to have been stable for over two weeks, minus a couple of resets you've done yourself. Are you experiencing these issues over a wired connection or just wirelessly? Jess - Plusnet Leeds

  • Plusnet Plusnet (@Plusnet) reported

    @ellenheathcote Hi Ellen, sending voice notes via text isn't supported on our network I'm afraid but I'd recommend using an app such as Whatsapp or messenger which allows you to send and receive those instead. - Adam - Plusnet Sheffield

  • Craigfox27Fox Sheridans Sox (@Craigfox27Fox) reported

    @SkyHelpTeam hi....is there a broadband issue! All weekend it's been off on and losing sky q! super fast it certainly isn't and I honestly cant be doing with turning everything off just to get what I pay for! never had this issue with @Plusnet chaps help. S44

  • WillBreckin Will Breckin (@WillBreckin) reported

    @Plusnet really disappointed with my service from Plusnet 😐

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @Plusnet How helpful of you wouldn’t be that the service is poor?

  • ouchena25 TheLegendofRenegade (@ouchena25) reported

    @suad_ah9 @bt_uk Their broadband speeds are good but their customer service is terrible! I've heard Plusnet are good for CS

  • daviddale David Dale (@daviddale) reported

    @Plusnet I've got a slow download speed (7mb) and fast up. Should be 67-72Mbps. Quick search on forums suggest I need "Plusnet Line Speed" set correctly. Is this something you can help with?