Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 01/11/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • toomuchsand Mike Μάικ Miké Esq (@toomuchsand) reported

    @Plusnet Thanks Adam. It would be good to know that your fix would include some way of remotely‘fixing’ a SIM that gets ‘stuck’ in E mode when abroad - being without data is inconvenient these days when we have come to rely on it for sat-nav, translation, etc.

  • Plusnet Plusnet (@Plusnet) reported

    @AllyMasterton Hi Ally. Sorry about this and apologies for the delay in getting back to you! This was due to a system issue on our side and the messages can be ignored. Please let me know if there's anything further that you'd like to discuss. Regards, Emily Plusnet Leeds

  • kemisola // Kemi ⚫🕷#Rejoiner (@kemisola) reported

    So what happened, @Plusnet? Why did your service page say everything was fine at the same time as reports were being logged all over the country saying your broadband service was down?

  • labourmatters Labour Matters (@labourmatters) reported

    @CllrJWarmisham @virginmedia We had terrible repeated outages with virgin in a shared house I used to live in. It went on for years and all manner of excuses used. When I moved I swerved them and went with BT and later switched to Plusnet. Both gave no problems. If you can switch, save the grief and do it!

  • iAmMacca Adele🪐✨ (@iAmMacca) reported

    @Plusnet how do I complain about my internet? It's absolutely terrible, the minute I go upstairs I loose connection. I'm with you for not ole too and I'm constant running out of data because I need to use my data upstairs!

  • masheik sheikrazak (@masheik) reported

    @Plusnet I want to cancel one of my contracts with plusnet. I received STAC code which I will not use. I am not planning to take contract with new provider. I called to discuss this but got response as the line closed. Could you please close the contract account no 98888497.

  • MikeCrawshaw4 Mike Crawshaw Ⓜ (@MikeCrawshaw4) reported

    @Plusnet how are we supposed to run a business with quite frankly crap Internet, and since @EE have stopped the booster box for mobile coverage around the house I can't even get a sodding password to access RPW online, one pissed off customer!🤬

  • doobeedoobs Doobs (@doobeedoobs) reported

    @Plusnet Hi - truly terrible Internet service for last 2 days in SE London. Having to use my phone hotspot and data just to get any work done - frustrating and costing extra money. Any known service issues or help please?

  • masheik sheikrazak (@masheik) reported

    @Plusnet I want to cancel one of my contracts with plusnet. I received STAC code which I will not use. I am not planning to take contract with new provider. I called to discuss this but got response as the line closed. Could you please close the contract account no 98888497.

  • midcenturyfinds midcenturyfinds (@midcenturyfinds) reported

    @Plusnet Still no resolution of this issue, over a week now with no wi-fi. Please advise.