Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 03/24/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    Ticket with @plusnet: Fault Description: Unstable broadband Actual reported fault: total lost of vdsl, unable to sync with the cabinet. Nice and accurate fault reporting there.

  • AnonKeyzer Keyzer Anon (@AnonKeyzer) reported

    @ShellEnergyHome after 90min on hold your team dropped the call brilliant service, can i have the telephone number to your cancellations department please? we should have gone with @Plusnet lessons learnt

  • ClareSc43725739 Clare Scott (@ClareSc43725739) reported

    Please check @Plusnet your DMs I'm trying to reach someone that can help me. I've spent way too long on hold on the phone, have to work. Need Internet. Please help!

  • isabelaimee isabel aimee (@isabelaimee) reported

    @EE It’s highly ironic that….with one single tweet, I got my neighbours’ phone issue sorted- with plusnet, yet here, despite multiple tweets and a visit to the shop, NOTHING can be done

  • rainbowclaire Claire Dunford (@rainbowclaire) reported

    @Plusnet We're still having issues. Are you able to advise? He is totally unable to make or receive texts and calls and has been for numerous days. This is not the service we are paying for

  • mummaof32 mummaof3 (@mummaof32) reported

    @Plusnet I need a new router but can’t get any help on your website

  • ClareSc43725739 Clare Scott (@ClareSc43725739) reported

    @Plusnet Could you please check your DMs I requesting help re my new broadband activation. No one seems like they're interested in helping me.

  • janestevenson68 Jane #YellowRose 💙 (@janestevenson68) reported

    @mrmattpage @Plusnet Yes, Plusnet have been brilliant with me also. I have stuck with them for years bcs of my positive experiences with customer service.

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet "Steps taken to resolve: I've tested your phone service and found a loop fault. We require an engineer to visit the property." From Your colleague James. 17/10/2022 15:32 The previous openreach engineer said the problem had been resolved. He never visited the property either.

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    Hello @Plusnet I want to make a complaint ASAP. How do I do this WITHOUT calling you!?