Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 02/01/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jessacc2 jessacc (@jessacc2) reported

    @Pauline54232922 @Plusnet I’m not sure I have to be grateful. No email service to at least tomorrow ..hey ho

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @AttieMacdonald @monsterjamgold @Plusnet Basically they are needing to go through a 3rd party to fix it, essentially why it is taking as long. They just don't want to admit it.

  • BurkleAnne Anne Burkle (@BurkleAnne) reported

    Hey @Plusnet why can't we access our email accounts from webmail? Is it a problem your end?

  • ante1974 Anthony Ewers (@ante1974) reported

    @RushtonSerena @Plusnet @Google I just checked and the next update is TOMORROW!!! I've been having problems with my email for about a week now and no email at all for the last 20 hours!!!

  • annwritesthings Ann Davies (@annwritesthings) reported

    @Plusnet @Google Glad you’ve identified the problem. Any idea when we can access email again?

  • jessacc2 jessacc (@jessacc2) reported

    @trevoramorris @Plusnet No it isn’t working . Been down all day .

  • MelanieHenwood Melanie Henwood (@MelanieHenwood) reported

    @RichardnotatKF @Plusnet It’s awful, even their webmail is down. Fortunately my gmail and iCloud accounts are still functioning, but they’re not the ones I use for work! 🙄

  • GlennGa53931271 Glenn Garrett (@GlennGa53931271) reported

    @Plusnet @Google Dear PlusNet, I’ve had no email access today having tried multiple devices and webmail without success. I understand that from news reports that there’s a generic issue but that doesn’t help when I’m urgently waiting for test results to be emailed. When will it be fixed?

  • SusanSmall7 Susan Small (@SusanSmall7) reported

    is PlusNet down?? I cannot access my email.

  • MARKAFN MARK SOUTHWELL (@MARKAFN) reported

    @AK90881221 @Plusnet It’s because they’re completely broken today