Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 12/20/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • eliz_inwards Liz Inwards (@eliz_inwards) reported

    @Plusnet I am moving home and I've been told an appointment has been made at my new property to install the line - which is great thanks. I just want to change the appointment to AM rather than PM. Can you help please?

  • Giles2912 G (@Giles2912) reported

    @Plusnet Love when #plusnet tell you it’s your fault! Thank you #Uswith this is not customer service!

  • ConleyNeil Neil Conley (@ConleyNeil) reported

    @Plusnet we have had no network since yesterday morning. Is it going to be sorted today?

  • LizzieLongley Lizzie Longley (@LizzieLongley) reported

    I genuinely cannot believe the way I have been totally scammed by @Plusnet . Anyone else had massive problems with them? This is worse than when a woman selling bracelets in Ibiza ripped my last €20 out of my hand and ran off down the strip

  • Em_The_PM Emily Hannon-Luijbregts (@Em_The_PM) reported

    @Plusnet : I'm trying to get one of your mobile deals but I keep getting a payment error. Tried different cards, on my phone and laptop but same issue. Any advice?

  • HelenNS8 Helen NS (@HelenNS8) reported

    To plusnet: My router flashed orange for some time. Tried restart - went flashing green then orange. Happened before but usually only seconds. Lost service for some time. Ok now.

  • mynameisharry Harry Llewelyn (@mynameisharry) reported

    @Plusnet what on earth is going on with your supply recently? It cuts out many times a day (4 times already this morning), and drops down to 3-6Mbps from the usual 40Mbps (despite paying for 60+).. Been doing this since Saturday.

  • CL51KBF Clare (@CL51KBF) reported

    @Plusnet I got a text message to advise my home phone service is ready to use. Why is my broadband not working?

  • Plusnet Plusnet (@Plusnet) reported

    @MichaelMale10 Hi Michael, I'm sorry to hear about this. You can contact our Support Team on 0800 432 0200, they are open 8AM - 8PM, 7 days a week. - Curtis, Plusnet Sheffield

  • Pencilsqueezer Peter Ray (@Pencilsqueezer) reported

    @Plusnet Suddenly my broadband speed has dropped. I pay you for a service. Please provide me with what in good faith I pay you for.