Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 12/05/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @_ClulY_ Any chance you still have the Plusnet supplier hardware? Our tech support ability is greatly diminished when you are using 3rd party equipment. Thanks, Alisdair

  • cringesan ℂ𝕪𝕓𝕖𝕣𝕔𝕣𝕚𝕟𝕘𝕖 𝟚𝟘𝟟𝟟 (@cringesan) reported

    @Plusnet you ******* suck and your customer service sucks ***

  • _ClulY_ Cluly (@_ClulY_) reported

    @Plusnet Used to be great, and I've been with them for over a decade. But over the past couple of years they've gone downhill big time. 7 Days+ and still no reply to a support ticket, meanwhile the connection continues to gets worse. Anyone got recommendations for UK ISP's?

  • hometelecomcare Home Telecom (@hometelecomcare) reported

    @garkbit @Plusnet Hi Ulen, I'm sorry to hear you're had issues with your services at your pervious address. If you have not already done so please call and speak to the team on 01403 216133 or send me a direct message here and I look into this for you.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @CardenM Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • Justabator Justin Godfrey (@Justabator) reported

    Had no broadband for 10 days, Had 5 estimated dates of completion missed, lost probably about £100 from not being able to stream on twitch, was promised multiple updates which never happened and guess what @Plusnet have offered me as compensation. £10. Will be cancelling in jan.

  • Dalhug_98 A Hughes (@Dalhug_98) reported

    @Plusnet You certainly get what you pay for with Plusnet. Low price contract, low quality equipment and poor to mediocre support.

  • Demonkid LokiEliot (@Demonkid) reported

    So ma planned completion of cyberpunk2077 has been scrubbed by a plusnet service outage 🥸

  • KennethTCrowley Kenneth Crowley (@KennethTCrowley) reported

    @plusnethelp The time on my Plusnet One Hub hasn't updated. You can't change it from settings, and the forum indicates it's a long standing issue. Do you need to send me a hub that is fit for purpose or do I need to look at alternatives? What are you doing to fix this issue?

  • jm_parkes Jason Parkes (@jm_parkes) reported

    @Plusnet That feeling when you have to use your mobile data to tweet plusnet because your service is down again. At least it's sunny.