Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 11/27/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rolynhome Rolynhome Is #StayingInStayingAlive 🕷🕸⚫ (@rolynhome) reported

    @Plusnet I am referring this to the Omudsman. Your method of non-customer service is atrocious.

  • bala48578512 bala (@bala48578512) reported

    @Plusnet internet connection is not working @pepes sauchiehall street

  • Hayles871 Hayles87 (@Hayles871) reported

    @Plusnet My new router went from being 'connected' and 'no further set-up required' but still asking me to sign in to now having a solid orange light and the 'b' light lit up

  • LinaBadass lina (@LinaBadass) reported

    @plusnet, I though talktalk was bad but you’ve lowered your standards to another level. I am begging you, please cancel my crappy service without the penalty considering how terrible you’ve been!!!??

  • LaurenC47349992 Lauren Chadwick (@LaurenC47349992) reported

    @Plusnet I want my money returning and I will be cancelling my broadband for a better quality provider. If not returned I will contact my bank and continue to let others know how bad you are.

  • LaurenC47349992 Lauren Chadwick (@LaurenC47349992) reported

    @Plusnet charged double, asked for email address to sort it out, told to ring, asked where to send my complaint - social media!

  • rolynhome Rolynhome Is #StayingInStayingAlive 🕷🕸⚫ (@rolynhome) reported

    @Plusnet Copying in @Mattallwright I'm guessing that you have no more power (if as much) as the numerous phone based customer service agents I've spoken to. This whole situation is making me ill & causing me sleepless nights. I'll wait for the result of the debt collectors intervention.

  • mcbazza B:\a.zza (@mcbazza) reported

    @Plusnet Qs: for you: (I'm guessing you use OpenReach). If OpenReach were doing planned works in a customer area, (a) would you be notified and (b) would you pre-warn those affected customers?

  • AmyMicheal Amy Micheal (@AmyMicheal) reported

    @Plusnet @plusnethelp my broadband dropped at 0900 I have reset it. It's still down and apparently you are off on your jollies. When will it be fixed?

  • rasda1 Rachael (@rasda1) reported

    @plusnet I have raised an issue by sending you a DM this morning. Any estimate of time for response? I note the message hasn't even been read yet.