Plusnet

Plusnet Outage Report in Whitehaven, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Whitehaven, Cumbria, England 01/19/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jusssssssy Justin Ryan (@Jusssssssy) reported

    @Plusnet only 9 months to go then I can leave your poor broadband. Had 32 mb with Vodafone, now software capped at you guaranteed 26 - thanks

  • bernardwright bernardwright (@bernardwright) reported

    @Plusnet Morning is there an issue in bury st Edmunds, ip33? Went down about 30 minutes ago. Ta

  • WiggishHistory Dr Seán Williams (@WiggishHistory) reported

    @Plusnet 40 minutes later and a complaint sent last night and an order since August not live ... are you there?

  • RyaLord Ryan Lord (@RyaLord) reported

    @NOWHelpTeam Have placed an order via the website and will commence on 14th Nov, do you cancel our current cover to end on that day etc on our behalf? Current contract with Plusnet ends on 1st Nov.

  • Mat_Thompson Mat Thompson (@Mat_Thompson) reported

    What’s going on with the internet @Plusnet Maybe someone at @plusnethelp can tell me? It just keeps dropping out and so so slow… 😥

  • roym41 Roy Courts (@roym41) reported

    @Plusnet So sent you a private message as you asked. Waiting for new service since 15 Sept only to be told next update Monday. This is all that happens. Then next update few more days in future again. Useless and Rubbish.

  • keithdaviduk Keith (@keithdaviduk) reported

    @Plusnet I’ve just received an email telling me my number has been ported and now my phone has no signal but I haven’t read my SIM yet now I’ve no phone.

  • Moonflowers1 Moonflowers🇬🇧🎶🦉🇧🇪 (@Moonflowers1) reported

    @Plusnet your website isn't indicating any issues but my broadband is dead. Like everyone else, can't get through 2 support & no reply from dm. Can you update your channels urgently 2 advise everyone. My renewed contract started this week & it's been problematic ever since! Help

  • TamasBarina Tamas Barina (@TamasBarina) reported

    If I can't use service at @Plusnet since middle of April (6 months already) @plusnethelp refused to terminate the contract and choose new provider without paying 'Cancellation Fee'. @MoneyTelegraph what do you think?

  • PoetSteveWallis Steve Wallis (@PoetSteveWallis) reported

    @plusnet, your phone help chap put me on hold to speak to someone who might actually be able to help. 30 mins later, still waiting. Could you ask them to pick up?