Plusnet Outage Report in Thetford, Norfolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (11%)

4. 

   E-mail (5%)

5. 

   Phone (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• mick osborne (@osborne_mick) reported 4 minutes ago

  @Plusnet Internet down at home in Thatcham, Berkshire. Any known issues?

• Lauren Dey (@MISStery1989) reported 4 minutes ago

  @Plusnet hi is there a fault in the Stockport area? I’ve had no internet for about an hour and the customer service line keeps cutting me off

• Plusnet (@Plusnet) reported 6 minutes ago

  @ClareRevell Hi there Clare, just to clarify, is this issue only occurring over outlook? You can access emails on the plusnet webmail site? - Jess, Plusnet Leeds 🌻

• Ian Head (@heafod) reported 9 minutes ago

  Plusnet was a great company but they were bought by BT. For a while they didn't change but now they have clearly been absorbed into the sea of incompetence and poor service that is BT. Such a shame.

• Tom South (@diamond57933850) reported 17 minutes ago

  @Plusnet Hi I have no service do you have a contact number the one on your website says it’s not recognised

• Pedro Barbosa (@Pedr0Barbosa) reported 17 minutes ago

  @Plusnet Hi, is there a problem with the service? I can't get more than 3MB/s upload (i used to easily reach 18MB/s up). I can provide account details via dm, if necessary...

• sarah (@The2ndSarah) reported 18 minutes ago

  @Plusnet Hi, my service this week and weekend has been really poor. Are you currently having network issues?

• Tamas Barina (@TamasBarina) reported 18 minutes ago

  @Plusnet Hi @Plusnet Chris, the ticket ID is: 217427484. This problem already happened 2nd time since April. No outstanding balance, billing restrictions.

• me (@onerebelpenguin) reported 23 minutes ago

  @Plusnet unbelievable promised a call back as your engineer did not fix broadband issue today and person did not return call ….need line as priority need….had issue ever since I joined….

• Lori (@crazyschick) reported 23 minutes ago

  @Plusnet hi, over the last few days my Internet keeps dropping out and I have to log back into everything the Internet is connected to. Are there any issues in my area?