Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 03/07/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Natjon11 Natjon (@Natjon11) reported

    @NKrankie As a coule of other people have already said, plusnet is good, I've been a customer for nearly 3 years now, after awful customer service with bt, plusnet customer services are so good

  • ItsTaswell Katy Taswell (@ItsTaswell) reported

    @Plusnet connectivity issues in HG4. Never experienced WiFi issues with my prev provider. Switched 2 weeks ago. Reset router and still nothing.

  • neodragon0863 sky_dragon0863 (@neodragon0863) reported

    I dont recomend @Plusnet if your a streamer because when its nearly dew it **** up a lot witch makes it hard to stream anything

  • ven025 venugopal (@ven025) reported

    I need an answer for this problem dear @plusnet

  • FrankieDaLegend Frankie Connolly (@FrankieDaLegend) reported

    @ShellEnergyHome I spoke to your representative on that number. He was rude, argumentative and aggressive. Not only that, but he threatened damage to my credit rating. I repeat: my contract with you has expired; upon expiry, I began a new contract with Plusnet. I am not paying two suppliers.

  • Andtora2 Andtora (@Andtora2) reported

    @Plusnet Internet still down in Hastings. Please sort it out.

  • YorkshireLady3 Yorkshire Lady (@YorkshireLady3) reported

    @EyeOldham @NKrankie We have been with Plusnet for years without trouble. Customer service is excellent even for non technical people like me.

  • IamSiwan Siwan 🐾 (@IamSiwan) reported

    @Plusnet I'm still waiting for confirmation that my switch date has changed to 27/09/21 . . . I'll have to cancel the switch if I don't have confirmation soon as I'm in contract with another provider until 25/09/21.

  • chasserific Charlie Harrison🎗 (@chasserific) reported

    @BBCNews @bbcburnsy can you please put this message in the public domain - Plusnet Mobile Accounts with a Monthly Direct Debit please check their Bank Account. ‘System issue’ yesterday - multiple DD’s were taken out of accounts. Ours 10 times (!!) Plusnet Aware refund 5-10 days!

  • reiver_rover Moira M (@reiver_rover) reported

    Fed up of being blighted by comms issues. Plusnet saga rumbling on then we decide to get our landline taken out and now my mobile has decided to reject/block calls from my parents' number. I could SCREAM!!!!🤯