Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 09/17/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • colincabbage Colin Cabbage (@colincabbage) reported

    @Plusnet No mobile coverage since 29th Nov, tried diff network, won't connect at all, web page is useless info.

  • JakeBetis8 Jake 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸 (@JakeBetis8) reported

    @Plusnet No getting service. Something down?

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet Been trying for 2 days to get onto your website but the login page doesn't open, is this a problem your end, or mine?

  • thekent01 L Kent 💃 (@thekent01) reported

    @Plusnet Is your webpage down?

  • Click_Write Allison Livingstone 🏳️‍🌈 (@Click_Write) reported

    @Plusnet Constantly dropping out. Use 4g at home 70%+. Wife has to plug in broadband to ensure she can hold meetings. Have a booster upstairs but little diff. Today, a total of maybe over an hr just searching for WiFi. Constant lack of service and then you tell us, there are no probs!

  • AlexisTwolf Jac Griffith. (@AlexisTwolf) reported

    @Plusnet Hi, I can't get a phone signal despite EE network being available. Please can you help?

  • Plusnet Plusnet (@Plusnet) reported

    @chrisnoakesy Hi there, I'm just getting in touch after the recent post that was sent to us and just checking to see if there is anything we can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield

  • Mickjj1 Michael Jeffries (@Mickjj1) reported

    @MartinSLewis another case of loyal customers not being treated the same as new. Tried to switch my Plusnet mobile contract to take advantage of the £30 gift card offer only to be told as an existing customer I was not eligible.

  • Jonay1990 Jonathan Ruxton (@Jonay1990) reported

    @VodafoneUK how can I report that the internet is down? Everyone in my estate on different providers (Sky/PlusNet etc) reporting the same thing. It needs to be raised with OpenReach

  • chazzable C (@chazzable) reported

    @Plusnet hi. I'm being billed the wrong amount for my service. I tried calling, but there's an auto message that says "the service is busy" every single time I've tried, for the last week. Please help? 🥺