Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
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| Bury St Edmunds |
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| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Attleborough |
Total Blackout | |
| Brandon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Jade
(@emilyjhjones) reported
@Plusnet absolute shambles customer service - broadband activation date delayed by a week, then another week, with no explanation. This after being told we didn't need an engineer. Now other half is stuck on hold waiting for an explanation.
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T
(@norfolktina) reported
I saw another tweet about site problems when on Plusnet and tried on my phone using mobile data and its fine. Seems to be a problem somewhere between Plusnet and your site.
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Richard North 🇺🇦
(@whichrich) reported
I'm trying to help a relative who is a Plusnet customer, so it'd be good to know if you're having any issues at the moment 😬 (home network is fine, DSL is up, just nothing on the Internet is reachable)
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Twonky
(@Twonkybot) reported
Been with @Plusnet 5 years. New Android could not access home router, but can access other routers. Customer support said it was my device so I had to sort it out myself. I found answer on Plusnet customer forum: factory reset router. I just went to a new broadband provider.
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Lynn Dixon
(@mouse5555) reported
@Plusnet When exactly did your customer service win an award No internet for 3 days now and just being ignored by you Total joke of a company
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Frankie NH
(@francineE17) reported
@Plusnet Good customer service, hmm call the advertiseing standards agency.. im sat with no internet for five day. The extra travel to work will cancel any savings for switching...
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fgbjkx
(@milesp02) reported
@makboo528 Plusnet are awful I'm just in the process of leaving them
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ela eren
(@elaereeen) reported
@Plusnet not impressed with the customer service. I tweeted 2 days ago and was asked to dm you, no response since then, am urgently waiting for a response!!
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Andy Watson
(@tradingfaceswxm) reported
Hey @Plusnet. Any particular reason why my Internet service has gone really crap since I decided to make the switch to one of your competitors?
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Joe Marczewski
(@Joemar14) reported
@Plusnet asking for referrals for your #broadband service?! You must be smoking crack…. #getinthesea you are absolutely terrible and I wouldn’t recommend you to anyone…. EVER!