Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 03/16/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Danielwarren23 Daniel Warren (@Danielwarren23) reported

    @Plusnet seems to be a big issue with the broadband this morning in Spondon Derby Can you fix the issue now

  • Plusnet Plusnet (@Plusnet) reported

    @Hopalong_Tony When we announced that the Youview service was being discontinued, customers will have been given the opportunity to leave without charge within 30 days of that email. -Tony Plusnet Sheffield

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet can you contact me as you have charged me incorrectly for my bill! Where is all the credits you promised when you absolutely messed up my order and provided me with that terrible customer service????

  • dr_smithy Stu (@dr_smithy) reported

    @plusnet Morning, have woken to no broadband, landline is fine. All connected up, nothing has changed at all. Have rebooted and reset hub, made no difference. Help please !

  • sabele26 sabele (@sabele26) reported

    @R_McCormack I thought same as I was on hold to Plusnet this afternoon. Heard every other damn Xmas song

  • shelw1 Shell Whinn (@shelw1) reported

    @Plusnet hi I've been locked out of my mobile account and when I put my phone number and e mail adress in it says the details are not recognised. They are definitely correct?? Any help would be appreciated.

  • CitizenJG Jon Gobbett (@CitizenJG) reported

    Hey @Plusnet why does your internet service in the WA14 area keep dropping out? It's making life very frustrating!!!!!

  • tdavies1001 Thomas Davies (@tdavies1001) reported

    @Plusnet how quickly could you get broadband to a property? @bt_uk have let us down.

  • carbon3coin1 carbon3coin (@carbon3coin1) reported

    @Plusnet It seems i have been charged £10.20 for early termination when i was out of contract i will not be paying and i will not be a returning customer been with plusnet on/off for years.

  • Plusnet Plusnet (@Plusnet) reported

    @Frances89438855 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.