Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
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| Bury St Edmunds |
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| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Attleborough |
Total Blackout | |
| Brandon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alan March
(@kopwas) reported
@johnlewishelp @Plusnet 45 minutes and counting on hold waiting for "customer support". That's not support.
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majorchimp
(@majorchimp) reported
With thanks to @WeAreOpenreach and @Plusnet for a foul service I've had to bodge an assignment that I've been trying to work on #upyours
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Tournicoton compte de la Faourette.
(@PascalR57) reported
@happyjack1981 Yes, Plusnet use EE. Also if you are a Plusnet broadband customer you get half price mobile.
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Mrs Kelli G
(@MrsKelliG) reported
@Plusnet my router won't turn on. Trying to get help on the phone but can only report broadband or line faults. Can someone help me please?
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karen cottam
(@Ferguson64Kc) reported
@Plusnet I wonder if someone could help me assist my parents who are in their 80’s finally get connected. There have been issues for over a fortnight now and it is becoming distressing for them. #Plusnet
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Anna Hall
(@anski1) reported
@Plusnet really are a shower of …. My 86 year old mum swapped to them 2 weeks ago and she is still without broadband. How bloody difficult is it? Their engineers must be ridiculously stupid!
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Plusnet
(@Plusnet) reported
@_charlotte_e affecting the performance. I've increased the SNR margin to try and resolve this. Please allow at least 24 hours for the change to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds
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Erin Turner
(@ErinTur45340010) reported
@Plusnet going on 2 weeks with no answer from my 2 fault reports or my original tweet here. This is shocking customer service!
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Deborah Sisk
(@deborahsisk) reported
@Plusnet I am the account holder for an 89 year old partially sighted lady. You promised broadband installation since 26th July. Haven’t received any dates of connection still. What’s going on? Your duty of care to an elderly customer is clearly very lacking!
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Deborah Sisk
(@deborahsisk) reported
@Plusnet I am the account holder for an 89 year old partially sighted customer of yours. You promised broadband since 26th July. You haven’t provided this. Still no news on when she will be connected. Your duty of care is non existent! On hold on the phone for over an hour.