Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Josh McDermid
(@JoshuaMcDermid) reported
@Plusnet Still no reply to my tweets, messages or case raised on website. Useless customer service. Internet connection is continually dropping meaning I am having to use data. Need a reply asap, and will be expecting compensation for the loss of internet and data usage.
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Champagne Sports Bra
(@_TorJohansson_) reported
Hi @plusnethelp @Plusnet I renewed my contact - all exactly as before. I was sent a new hub. I’m trying to connect but everytime I’ve put in my password it goes to the hub manager. It say its connected, the light is blue but still not going further than the manager. Please help!
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LegendKiller2k ™⚪
(@legendkiller2k8) reported
@Ofcom what's the point of a ombudsman service when they just go in favour of the company any despite evidence showing the company are in the wrong? M,oney talks i guess a waste of my time the Ombudsman is fine i shall take @Plusnet to court instead and you too.
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midcenturyfinds
(@midcenturyfinds) reported
@Plusnet is there a problem with service in Glasgow? No connection in G11 - agghhh!
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CamXI
(@xi_cam) reported
@seven20one plusnet/bt are hiring atm if you can do tech support
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Haddon Davies
(@magicsnaps) reported
@Plusnet Ancient router was fried by a power cut surge. Ian your technical support colleague identified the problem and organised sending out a Hub Two. Result: Problem solved in 48 hours. Customer delighted. Well done PLUSNET!
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Josh McDermid
(@JoshuaMcDermid) reported
@Plusnet Why haven't any of my tweets or messages been replied to since I wrote them days ago now? Awful customer service.
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DrSuzanneConboy-Hill
(@strayficshion) reported
@Plusnet Not when you need to contact them via text or reply to a text concerning an ongoing incident. Why is it not in your network when organisations such as @UKPowerNetworks use short form to contact users in the event of an emergency?
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mary jo neeson
(@NeesonJo) reported
@UswitchUK Buffering. Dropping signal. They never respond. With plusnet now, not good service will go back to talk talk after this contract is finished
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Photo Of Elon Musk With Gislane Maxwell
(@lestack) reported
@Plusnet hello, someone was supposed to activate my internet today but they didn’t come out. I got a text that my phone service is active, but that’s about as useful as toenails on an earthworm. When can I expect internet service?