Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 02/17/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • radek_ratel Ratel has an mighty mead (@radek_ratel) reported

    @Plusnet @kiteyw Would possibly suggest a general tweet on this - it's widespread enough to be a message on the IVR (3 menus deep, but at least is there. 'We're aware, give it a couple hours' ) Also, Service Status page used to be a thing, but can't locate it anymore?

  • 0Pinger Pinger (@0Pinger) reported

    @Plusnet @AttieMacdonald yes we Know but no reason or time frame, I have some important emails I need to check if I have and this no reason for downtime and possible fix isn't helping from you, less ctrl C and V and type an answer

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @Plusnet any update on your email outage other than the standard response? I’ve had no email all morning and it’s really effecting my business.

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet since some time yesterday evening I've been unable to log in to my email account. Can log in to Plusnet without problems. Help please

  • failedmuso Rob Puricelli (@failedmuso) reported

    @Plusnet Any chance of an update on the email server issue that ISN’T a copied and pasted stock answer, Matt? #PlusnetEmailDown

  • MKlontzas Michael Klontzas (@MKlontzas) reported

    @Plusnet @kiteyw It's not 'some' customers. Hopefully, this will be an opportunity for @Plusnet to acknowledge that the mailservers have been broken for months or years, and upgrade them at last.

  • ElizabethByrn15 Elizabeth Byrne (@ElizabethByrn15) reported

    @Plusnet Can't login today - no email - help!

  • Stuart_stribs Stuart born Manchester adopted Shropshire (@Stuart_stribs) reported

    @Plusnet downdetector shows over 500 reports of problems, 93% with emails. The problem appears to have started at about midnight last night.

  • JoeLampard2 Joe Lampard (@JoeLampard2) reported

    @Plusnet @NorthviewN7 Worst e-mail service ever, it really is amateurish.

  • Plusnet Plusnet (@Plusnet) reported

    @evans_chirrup Hi Brenda. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.