Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 01/26/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • L_J_Howell Luke Howell (@L_J_Howell) reported

    @xxChoz0079zz @Plusnet Unfortunately yes. It's been down for over an hour for me 🥲

  • LudiLegacyy Ludicrous Legacyy (@LudiLegacyy) reported

    @Plusnet pls fix the internet issuessss, this girl needs it to work 🥲

  • pkeery Peter Keery (@pkeery) reported

    @Plusnet what is going on today? No internet for nearly an hour today. Your Service Status webpage is down too. It seems widespread and no messaging from you?

  • ThrashTilDeth92 James Reeves (@ThrashTilDeth92) reported

    @Plusnet another unhappy customer today. Internet out for the last hour. The missus works from home and now can’t! Please fix! #plusnetdown

  • JonBushby77 Jon Bushby (@JonBushby77) reported

    @Plusnet What’s going on? Internet down for over an hour.

  • suetthemam SusanT 💚🇵🇸 (@suetthemam) reported

    @Plusnet my home, my daughter's 6 miles away, friends & colleagues of hers all wfh, all plusnet, all the same issue. Router restarted, all blue, hub says all ok, but no WiFi. Tweets say this is national. What's happening?

  • EmmaYatesBadley Emma Yates-Badley (@EmmaYatesBadley) reported

    @Plusnet any chance of letting customers know what's going on? Our internet has been down for an hour now and still no status update. Thanks!

  • pengwagglas Dr CJ (@pengwagglas) reported

    @Plusnet Hi, no internet connection here in Manchester. Is there a service issue? The service status webpage won't load.

  • RealLifeAccoun1 simonthepieman (@RealLifeAccoun1) reported

    @Plusnet issues with home broadband and not had a response from customer service. Cannot connect my call. What's going on? #plusnet

  • Mini_line Line Young Peteri (@Mini_line) reported

    @xxChoz0079zz @Plusnet Same issue here, and no phone support, just being disconnected.