Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Cox
(@SamanthaRive) reported
@Plusnet I've tried on several occasions to sort lost phone issues out. I've just spoken to you & been told 3 times I should have tried harder even though you couldn't even manage to keep the line open just now. Tried to complain and email bounces back FURIOUS
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julie merritt
(@julesdaw) reported
@plusnethelp STILL NO CONTACT #OPENREACH # PLUSNET #BADCUSTOMERSERVICE Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.
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julie merritt
(@julesdaw) reported
STILL NO CONTACT #OPENREACH # PLUSNET #BADCUSTOMERSERVICE Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.
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Matt Caffeinated ☕
(@MattCaffeinated) reported
Outrageous customer setvice from the broadband team at @Plusnet and on twitter still cant get through on the phone keep getting fobbed off when I do get through. Luckily the @plusnet mobile team were great and sorted me out with some more data.
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Steven M
(@sman3d) reported
@Plusnet Hi Adam I received my SIM after 4 days of 0 service, I use my phone for work you can imagine this was a nightmare & costly. The people I spoke to couldn’t have been less helpful, and I suggest you look at the automation of cutting people off before confirming they have their sim
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Karen Hayton
(@kahayton) reported
Very disappointed with @Plusnet leaving a vulnerable 90 year, with lifeline on her phone with no service or comp date after a house move. Impossible to get thro to advisors or be offered any help so trying all avenues for her
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Dave
(@deostel) reported
Absolutely love it! Do some network trunking changes in the house and reboot my router so I've received a new IP from @Plusnet, and now every site using @Cloudflare sees me as suspicious and I'm failing captcha. Thought I'd log into my Cloudflare account to maybe hint I'm real...
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Plusnet
(@Plusnet) reported
@jenningshtg Hey Dan, it's been a while since we last heard from you. Just checking if you still need my help at all? Chelsea-Plusnet Sheffield
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catherine shuck
(@cathshuck) reported
@Plusnet switched to you on Thursday, slow if working at all broadband. Trying to cancel within my 14 days. Customer support says open 8-8 online. Ring up and closed. Disappointed with the service.
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Plusnet
(@Plusnet) reported
@CalJW Hey Calum, it's been a while since we heard from you. Just checking whether you still need any help with this at all? Chelsea-Plusnet Sheffield