Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 12/26/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @markwalshuk Hey Mark, I'm really sorry again for how long you've been without broadband. I believe I got this fixed for you after you messaged me via our Community forums last night. Is there anything else I can help you with? Cheers -Anoush (Plusnet Sheffield)

  • Plusnet Plusnet (@Plusnet) reported

    @KirstyYanik Hi Kirsty! Sorry for the delayed response, we're really busy at the moment and taking longer than we'd like to get back to people. You can drop me a DM and I'd be more than happy to help you out if you've not been able to get through. - Curtis, Plusnet Sheffield

  • Samuttin Sam Utting (@Samuttin) reported

    @Plusnet My Wi-Fi’s gone down. Is there a problem in London?

  • Katneom1 Hicham Seghrouchni 💚🇲🇦🇵🇸🇦🇷 (@Katneom1) reported

    @JenniferOwen @Plusnet I think it's down worldwide, same here in Morocco and people from other countries have the same problem..

  • NaixL Ian Letter 🌳 (@NaixL) reported

    @Plusnet I recieve a message I should have a solution tomorrow morning. If not I will write a DM

  • jaqclems Clementson's #FBPE (@jaqclems) reported

    @TheMunchbear @catherinemginn @VodafoneUK I use Plusnet, uk call centre and excellent service anytime I’ve had to contact them.

  • pHdesign2011 pH Design (@pHdesign2011) reported

    @Plusnet My broadband keeps disconnecting (orange flashing light) every few minutes for days now. The phone/landline seems to be fine. Nothing has changed inside my property and I have tried all the usual solutions. You did dig up the road last week. Please can you help?

  • GargAfc Garg (@GargAfc) reported

    @Plusnet Hi, our internet service has been poor for a little while now (slow downloads/buffering) is there anything that can be done to help please?

  • chris_venables janner_man (@chris_venables) reported

    @Plusnet am having issues sending/receiving calls, getting message network not available, help appreciated.

  • Donohoe_P Paul Donohoe (@Donohoe_P) reported

    @Plusnet Hi - is there a service problem in Manchester? No internet and router flashing red.