Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 11/28/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • helenbeesley1 helenbeesley1 (@helenbeesley1) reported

    @Plusnet #thatlldo OMG this won't do..been with you 2 months, in that time only had 2 weeks full service, 32 phone calls to customer service #thatwontdo

  • mlphowse Matthew Howse (@mlphowse) reported

    @OpenreachHelp plusnet says this might be your problem as well

  • zzpixel1 zzpixel (@zzpixel1) reported

    @MrDaegos **** PlusNet all my homies hate PlusNet 🥶🤜🤛🥶

  • nutellaisthesh1 Mohamed (@nutellaisthesh1) reported

    @plusnethelp Hi there, I received I was told to wait until midnight 14th March to turn on my plusnet router and I did that but now my router light has just been solid orange and flashing red. The internet is not working, please help.

  • CookeLouise (((Louise Cooke))) (@CookeLouise) reported

    Just set up my mother’s new #plusnet modem. Easy all working. It was easier to move her to a new supplier @plusnethelp then get a new modem out of @TalkTalk . #talktalk don’t waste money having customer service you see.

  • MikeHar75956227 Mike Hardy (@MikeHar75956227) reported

    @MoneySavingExp Been with Plusnet for years with no problems. The past year with a house move they have been an absolute shambles.

  • AlShoots AlShoots (@AlShoots) reported

    Stream will be live as soon as BT and Plusnet sort out their **** WiFi. I ain’t taking a day off.

  • NickRod53099986 Nick Rodgers (@NickRod53099986) reported

    @Plusnet I have poor broadband quality in my bedroom compared to downstairs. Can you provide a second router for the bedroom or is there a better solution

  • Jacquel25894293 Jackie McIntosh (@Jacquel25894293) reported

    @Plusnet been without broadband since Tuesday. Switch over service has been atrocious. Ring helpline you get nowhere and just left in limbo.

  • DianeTams Diane Tams (@DianeTams) reported

    @MoneySavingExp Can’t wait to leave Plusnet - continuous buffering and inability to provide decent feed. Plusnet solution? Switch off and restart the router every time 🤬