Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
If you have a problem, if no-one else can help, and if you can find them, maybe you can message... *drum roll* the Plusnet Social Team. Logged in and coffee in hand, we can do ANYTHING today, so let us know if you need help. (Disclaimer: we may not be able to fix your car 🛠 )
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Kelly
(@kelly_tengi) reported
@Plusnet lol. An sms I sent this morning was stuck due to signal issues and was just sent when I flipped to Giffgaff :/ It's that bad!
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Ginny Temple
(@temple_ginny) reported
@bt_uk Hi! How do we go about getting our number ex-directory? Is there any other way than phoning customer services? We're Plusnet customers. Thanks
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Joanne (JoBeeArt)❤🎨
(@JoBeeArt75) reported
@Plusnet hi there. Have just transferred to you. Have put my SIM in, but although there is full signal on the bars, it is saying 'emergency calls only.' Could this be that my phone needs unlocking? I have kept my old number and PAC was sent. Thanks in advance for any help.
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David Jackson
(@dijay1) reported
Plusnet award winning broadband provider. I have fibre optic broadband. Speed is so slow I can’t turn my heating on I can’t watch my tv. We need to discuss compensation.
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Plusnet
(@Plusnet) reported
@dijay1 I'm very sorry for the poor experience with your speed. Please let us know whether the new router improves things. Once this issue is resolved we can look into a gesture of goodwill for the inconvenience. Regards, Emily Plusnet Leeds 🌞
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Kelly
(@kelly_tengi) reported
@Plusnet Next door has EE and poor reception downstairs too but: 1) WiFi calling means they don't notice much and 2) it's got better recently.
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Thetruthmonkey
(@brexitforexit) reported
@VAS6323 Never had a problem with plusnet or Sky
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Plusnet
(@Plusnet) reported
@pcnotchtree No worries Patrick, while I'm glad we were able to eliminate that as a cause of the issue; I'm sorry that you're still having issues with your software, I hope you manage to locate the cause so can use it. Is there anything else I can help with today? -Tony Plusnet Sheffield
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Dan
(@Mot0Dan) reported
@JustaQuad PlusNet uses a different technology to VM. PlusNet uses Fibre To The Cab that goes over your copper telephone wire to the cabinet where it is then connected to fibre, the longer the copper the slow the BB. VM delivers coaxial cable straight to your door.