Plusnet Outage Report in Thetford, Norfolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Agrith (@Agrith97) reported 2 seconds ago

  Plusnet wifi down in London

• Paul McGinney (@PaulMcGinney) reported 36 seconds ago

  @Plusnet I see there is a nationwide broadband issue (with thousands of reports on Downdetector) but nothing on your homepage or IVR. Any idea of resolution times please?

• Louise (@LouiseSansom1) reported 3 minutes ago

  @Plusnet Our internet has been down for over 40 minutes - blue light but no Internet. There's nothing on your social channels and your website service status page won't load either. We need an estimated time for this issue as work from home!

• Andrew Frampton (@BigRatMedia) reported 9 minutes ago

  Never a good sign when you can’t even connect to the service status page on their website to find out what’s going on. Come on @Plusnet give us a clue!

• Ben Slater (@monkeybenslater) reported 13 minutes ago

  @Plusnet @pfrr Yes ours is down in London

• The Delicious Legacy Podcast (@DeliciousLegacy) reported 16 minutes ago

  @Plusnet guys...! I have no internet, its been down for 1 hour now, i cant reach you online as i can't login to my account and you can't take a call coz "you're busy"???? What is going on? Why my broadband is down?

• Ralph Kent (@rktecture) reported 16 minutes ago

  @EmmaS_128 @Plusnet Plusnet broadband is down nationwide

• Abigail le Fleming (@haywardollerton) reported 17 minutes ago

  @plusnet have you considered tethering your mobile so you can give us an update on this nationwide outage? Just a thought. #plusnet

• Sarah Jane Jones (@jenniejos01) reported 18 minutes ago

  @ThomasDebbieann @TNLUK My internet is down now maybe that is the problem. I’m with Plusnet

• Alison Hudspeth (@AlisonHudspeth) reported 18 minutes ago

  @oIiviarl @Plusnet Looks like a nationwide outage