Plusnet Outage Report in Thetford, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (9%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
||
| Bury St Edmunds |
||
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Attleborough |
Total Blackout | |
| Brandon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
AlanJSlater
(@AlanJSlater) reported
@Plusnet Hello. Sorry to trouble you (again) but I'm having problems with Plusnet webmail. I cannot send emails. I get a message saying "message sent" but it does not reach the recipient. I still receive messages alright but I can neither reply to them nor send new ones.
-
Jan, no farmers, no food
(@jhall_m25) reported
@DrChrisParry @sky Plusnet Chris, they're brilliant. I've been with them for years. I never have cause to call them but if I'm sorting out an upgrade or renewing my contract, a real person answers the phone promptly and are very efficient
-
sweynseye
(@sweynseyeeye) reported
@Plusnet "We have a security system that randomly generates which characters to ask and allows us to only check those two." That's the problem though. How does this security system know the plain text characters? Different characters are asked of me each time.
-
ǝǝqspǝǝl 🇬🇧⚛️⚡️💡
(@leedsbee) reported
@dshensmith In the long list of crappy internet service providers virgin trawls the depths alongside the likes of EE, Plusnet & TalkTalk. If you want a service that just works & you also want proper UK based technical support & customer service when it doesn’t then the field is very small.
-
whizzBang
(@pethome43) reported
@Plusnet any ideas when the outage in CT14 9LQ will be fixed?
-
John Durrant
(@johndurrant75) reported
@Plusnet no Wi-Fi here. Do you have an issue in the IP23 8JA area.
-
Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
@virginmedia Finally after 25 minutes, complaint raised and closed and passed to someone who finally gave me the information required. Information that should've been sent via email or postal mail. You seriously need a designated customer service contact number like Sky, BT, Plusnet, EE
-
Dollymar72
(@DollyMar72) reported
@Plusnet Hi, I have received a Plusnet MasterCard in the post, but I have no activation code, so how do I activate it? This is a reward for signing up for broadband in March 2025. Please help.
-
John craig Sinclair
(@JohncraigSincl2) reported
@NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated
-
Rain_is_nice
(@Nialas_Dubh) reported
@Plusnet I moved home in early April. Your rep on the phone told me he'd take care of everything. I've just found that you took direct debits from my account in April and May. No more phone calls - I want an email address so I can get it from you in writing that you'll fix this.