Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 12/03/2025 06:25

December 03: Problems at Plusnet

Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FindthekeySLT Angharad Welch (@FindthekeySLT) reported

    @Plusnet can you tell me if there are general broadband issues in the HR6 area? We have had no service for a couple of hours, but there are a suspicious number of people in high vis jackets looking worried in the street, so wondering if it is a general issue.

  • tracebicyturner Tracy Antonio MIAB cert.acc. (@tracebicyturner) reported

    @plusnethelp @Plusnet 2 days in a row now my signal keeps dropping out. I’m in the middle of exam revision fgs!!!!

  • grumpy_old_twit grumpy old twit (@grumpy_old_twit) reported

    @Plusnet Why... there have been several phone calls between us and I still have no resolution. Even when your company admits the error.

  • LeoH77 Leonard Harvey (@LeoH77) reported

    @plusnethelp @Plusnet So I'm guessing you are going to ignore my issue then and I'll have to go through it all again tomorrow with @Plusnet ?

  • Daveturner21 Dave Turner (@Daveturner21) reported

    I cant wait to move away from @plusnethelp @Plusnet. After months of crap wifi and troubleshooting that has solved nothing my broadband just decides to go off and I can't reconnect it. I can see a cancellation coming on.

  • freecaptain Steve Peacock (@freecaptain) reported

    Can anyone explain why my @Plusnet broadband goes down every time it rains? And/or how to get them to fix it?

  • Minidicdoc Kyle Dickson (@Minidicdoc) reported

    @Plusnet are you having Auth issues? Router is not accepting correct username and password

  • Mathew30 Mathew Lisett (@Mathew30) reported

    @Plusnet @grumpy_old_twit resident in fovant have reported theirs is down, can you confirm there is an issue and a known issue

  • SamAFCDavies Sam Davies (@SamAFCDavies) reported

    @virginmedia Still no response about fixing my internet service, joke of a company, @Plusnet help me out here and get me signed up with you #whatinternetservice?

  • olops Chris (@olops) reported

    @Plusnet I see there are better mobile deals than the one I am on with you nowadays. Is it easy to switch up or do I have to cancel and buy the new one? Diolch.