Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 12/09/2025 14:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StegTheDinosaur Steg T Dinosaur 🇺🇦 (@StegTheDinosaur) reported

    @Plusnet hey guys, having issues with mobile signal in TN12 area. Any issues?

  • stuh40 stuh40 (@stuh40) reported

    @TomSyvret Don’t be fooled by the BT slogan. This includes Openreach who service and maintain the telecoms network for over 650 providers, EE,sky,plusnet etc. Hopefully your microwave service will be fine.

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    @Plusnet can somebody get back to me? Your phone numbers don’t work and Im without internet connection that I need for work. £50 a month for this?! WTF

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet @not_emoasshole_ Still waiting 2 days for a response to get my mailbox unarchived. No replies to any of my messages. @Plusnet customer service is poor

  • g9nesis1 g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    @Plusnet It looks like using my phone - but I can't because of Plusnet's utterly useless service. No signal for the last five days - Plusnet couldn't give a f**k. It's cost me a lot of money and no end of frustration. Solicitor next on agenda. What a waste of space this outfit is.

  • grahm95 Graham (@grahm95) reported

    @Plusnet Can you tell me the call charges from my home phone to 08456 023 069, please? I need it broken down into Access Charge and Service Charge. Thanks.

  • StevenSquires20 Steven Squires (@StevenSquires20) reported

    @Plusnet Hi there, I've had an outage with my internet since 10am this morning. It still hasn't came back up as yet... I've reset router multiple times. Removed ethernet cable. Router is connected but just no internet access.

  • InspectorsClews Oodles (@InspectorsClews) reported

    @HM_Dec90 @Plusnet Hi, mine is doing the same thing. Just randomly disconnecting. Then two minutes later reconnecting. It’s infuriating, and not the service we deserve.

  • leanoref leanore ferrans (@leanoref) reported

    @Plusnet please help I'm abroad and can't get on line. My flight home has been cancelled and I really need Internet..please help

  • AdrDwn101 Not A Number 🇺🇦 (@AdrDwn101) reported

    @NortonSupport Hi Neha thank you for your reply. Whatever the problem was yesterday it is now fixed and I have Migrated to Norton with Plusnet