Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 02/23/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Roj78 Thanks for getting back to me Roger. I've run a scan and a new wireless channel has been selected as a result. Can you please let me know how you get on with this and we'll give further support, if needed. -Tony Plusnet Sheffield

  • crystalweb Charles Conway (@crystalweb) reported

    @Plusnet no broadband in LL11 when I got home at 00:20 today and still down this morning. Orange light and ‘b’ on router. Any idea of what’s happening and when it’ll be fixed? Phone works.

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @ruskin147 Reminds me of working in the Plusnet call centre. Where a customer would call and say... "I've got t'internet.. you that thingy ". To which the answer would be "You sure the internet hasn't got you sir ? ".

  • nojo1973 Pete Nolan (@nojo1973) reported

    @Plusnet how do I cancel my bt sport app please? There's no way to do it online !!!

  • BarryCoots BARRY DOUGLAS COOTS (@BarryCoots) reported

    @VictoriaPeckham @Plusnet From hard experience Plusnet is absolute garbage.

  • Treebee_ Tree (@Treebee_) reported

    @Plusnet Data roaming is not working in Madeira (my friend has full 4g). I've been unable to log in to your website to contact your customer services. Password reset does not seem to be working.

  • Plusnet Plusnet (@Plusnet) reported

    @1903wrightflyer Hi Cliff! So glad to hear this is resolved for you and apologies for the length of time it has taken us to fix this. Let us know if there is anything else we can do for you. - Jess, Plusnet Leeds 🌻

  • Roj78 Roger Cook (@Roj78) reported

    @Plusnet Hi guys, you recently sorted an issue out here for me. Thank you. I still have poor connectivity (#WiFi) in a few of rooms in my flat. Could that be the #Router? Eg. Without #WiFi, my phone on data is lightening; with it stutters. Thanks in advance. Roger

  • obliquitywrites 🚥🚥Obliquity(Fairy)Lights 🚥🚥 (@obliquitywrites) reported

    @Plusnet Parental controls are possibly enabled when they shouldn't be, but can't log in to check settings. Any idea when the site will be back up? Is this part of a problem the site is down to fix?

  • DerekGTA Derek Martin (@DerekGTA) reported

    @HelloFromMarcus Plusnet customer service department ?