Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 12/11/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scottjordan16 scott jordan (@scottjordan16) reported

    @Plusnet I’ve literally just done your job. Open reach have been out and fixed the issue after i contacted them my self. You were telling me I had to wait till Tuesday. Shocking absolutely shocking. No one even tried to go that extra mile.

  • LittleLostLad Jake Lambert (@LittleLostLad) reported

    @Plusnet hi. I have no internet. I called yesterday because the signal was weak and now it’s non existent. Tweeting you hear instead of DMs in hope that helps in some way.

  • LiftTower National Lift Tower (@LiftTower) reported

    Anyone trying to call the tower please note our phone line is currently unavailable as @Plusnet managed to break it and we now have to wait almost 2 weeks for them to fix it. Apologies.

  • TheOneMarisa Marisa Peek (@TheOneMarisa) reported

    @TalkTalk I have sent a DM. I’m in W2 nowhere near the service outages posted. That is what I checked first. There was apparnetly an outage last night in my area (not on your list). Neighbours on @Plusnet have had their service reinstated within 5 hours and are happily working. Help please

  • SimonWhalley1 Simon Whalley (@SimonWhalley1) reported

    @TalkTalk @Plusnet After resolutely trying to resolve the problem privately, she was promised a call back by a @TalkTalk manager. That was at 13.32 - it's now 15.47. Over 2 hours she's been waiting.

  • Roadwarrior29 'Oor' Axeleyovich Foleyski💙 (@Roadwarrior29) reported

    @philonoistcelt @one_mrs_k @Plusnet Yes indeed but it depends on the issue doesn't it, whether the problem is with the line or the ISP.

  • joey__burton__ Joey Burton (@joey__burton__) reported

    I wouldn't even wish Plusnet wifi upon my worst enemy at this point tbh. It's ridiculous

  • 0121Ess Elias (@0121Ess) reported

    @virginmedia poor wifi, shaking my head at this lie of an advert. come and fix my wifi or im going to plusnet at this rate.

  • jvintagek JACK (@jvintagek) reported

    @Plusnet the worst is I wanted to renew my contract loose a customer

  • LittleLostLad Jake Lambert (@LittleLostLad) reported

    @Plusnet hi. I have no internet. I called yesterday because the signal was weak and now it’s non existent. Tweeting you here instead of DMs in hope that helps in some way.