Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet Help
(@plusnethelp) reported
@jeesss_ Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush
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DJ
(@skydivemini) reported
We’re currently with plusnet for our FTTC connection who are unreliable but as we’re in contract we’re stuck with them until we are forced to terminate early because they don’t provide FTTP which our new build has
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BassanoClapper
(@bassanoclapper) reported
@lukehmuse Used to have really bad customer service but that may well have changed. I still hear good things about PlusNet I’m also with VM and find you have to go through the conversation with Retentions, threaten to quit and they give you a near-new customer deal for 18 months
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Lola Sunnybutter ❤️
(@LolaSunnybutter) reported
Solution has been found to the whole @SkyUK internet hell... Go to @Plusnet
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Suki
(@Suki_Sailor) reported
@virginmedia Postcode UB31QN and have 350 mbps line feels like 20mbps. Your status area check says no issues,but advisor admits there are!!! Neighbours 60 mbps Plusnet is actually faster than yours. Can you please investigate...area ref: 14
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Trevor Saxby
(@SaxbyTrevor) reported
@Plusnet my internet is running at 6mbps, please help. I have tried all the troubleshooting but no luck
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Tim Thurlow
(@TrenchTrotter) reported
@Pepper2Pepsi I ditched plusnet awhile ago. Always had outages sometimes 24 hours and never offered compensation.
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Lee Colliver
(@lee_colliver) reported
Nobody use @Plusnet we’ve had awful wifi for over a year and they just told it not there problem as I only pay for broadband not wifi. How the hell are we supposed to hole school and work from home?
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Elijah Cole
(@EXCBAYBAY) reported
@plusnethelp Internet connection dropping in and out since midnight last night. Working from home and can't even stay connected to the Internet. What a joke plusnet is, don't even respond to support or DM