Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 02/15/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Philippaaasheen Hi there, how are you this evening? Thanks for reaching out to us with this. I am sorry to hear you're having trouble with your internet connection. I completely get why you are annoyed; I would be too. So I can sort it could you DM me your Plusnet username? -Mike.P Sheffield

  • GrahamWalkinsh1 Graham Walkinshaw (@GrahamWalkinsh1) reported

    @Plusnet I'm trying to get help with my broadband router which keeps dropping. The internet connection is fine. It's a problem with the wifi to my devices.

  • thesameplaural tiny frith (@thesameplaural) reported

    Plusnet used to be so good, now they're just another BT derivative, void of humanity, greedy for every penny, take away your service at the blink of an eye & bill you for their mistakes. Plusnet are warning me about not paying for a service i haven't had for 2 months. BT effect!

  • Screwfix Screwfix (@Screwfix) reported

    @MashManMandela Hi Tom, I am sorry to hear you are still having issues with our site. I can advise that the issue is at PlusNet's end and you need to contact them to advise you further. Many thanks. Cath

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    I kid you not, we are still waiting for @Plusnet and @OpenreachHelp to sort their **** out. Case worker on annual leave and here we are as another day passes and no internet. Expecting a call but nothing will happen..

  • beevers93 Luke Beevers (@beevers93) reported

    @Plusnet Internet goes down essentially every day, it is becoming impossible to do anything.

  • skate162 Sarah B (@skate162) reported

    @Plusnet broadband connection down since Thurs morning, keep being assured it will be sorted “tomorrow” but nobody can tell me what the problem is. At what point does this get escalated and when will we be refunded for several days’ lack of service?

  • sertralinaislan emily (@sertralinaislan) reported

    @Plusnet hi any idea when the outage in Southampton will be fixed its been 2 days now without internet

  • HelpingEvelyn2 🙏Go Fund Me For My Mum's Medical Expenses 🙏 (@HelpingEvelyn2) reported

    @Plusnet @filipino_chino My mama has leukemia and we are not able to pay her medical expenses. Please help us if you can. My profile has a link to a gofundme. I dont want to lose her

  • messalinahooper grace hooper (@messalinahooper) reported

    Holding on for over 20 minutes. @Plusnet such poor customer service