Plusnet outages and service status in Thetford, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thetford, England
The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds
|
Internet | 8 days ago |
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Bury St Edmunds
|
2 months ago | |
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Bury St Edmunds
|
2 months ago | |
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Bury St Edmunds
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Internet | 9 months ago |
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Bury St Edmunds
|
Internet | 1 year ago |
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Attleborough
|
Total Blackout | 1 year ago |
Community Discussion
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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FOReST2273 (@coupe_greg) reportedJoined @Plusnet 11/11 activated 25/11 and connection has been unstable. Tech advised bear with for 10 days. Service not improved and reluctantly set up another isp for 14/12. Countless contact with techteam, still not improved. Received email, if I leave to go to another 1/3
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FOReST2273 (@coupe_greg) reportedand state it needs to agreed by techsupport to waive the fees?? I paid £27 or something in the region to join a service like @Plusnet who do NOT Do You Proud.Woeful customer service response from <Justin> and overall disappointment from a very unprofessional company. Please avoid
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obayda (@obayda) reported@Plusnet Your service is a disaster. 11 days with both my lines are down. Nothing from your faults:
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𝓜𝓻𝓼 𝓟𝓾𝓶𝓹𝓱𝓻𝓮𝔂 🟥 (@tricki_woo) reported... and now openreach are here, saying it’s not their fault. Possibly plusnet’s router. No nearer a solution, and can’t get through on phone to plusnet. Wish we’d stuck with BT.
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Jamie (@simpj010) reported@bt_uk It's a new connection. We are moving over from Plusnet. We have had nothing but grief and not getting a straight answer as to when this will be resolved. Have been promised multiple callbacks which you have never actually done. Activation date was 17 November and still nothing.
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Benjamin Watts (@BigBenjiWatts) reported@plusnethelp @Plusnet I can’t cancel my account online - can’t get hold of anyone on the phone ... any ideas? Thanks
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KJ (@kj_essomenic) reported@Plusnet Counter question, anybody in at your customer services?
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Naomi Milward (@naomimilward41) reported@plusnethelp I see you have many unhappy #customers Seems #plusnet has gone down hill since Andy Baker CEO left - you need to acknowledge my tweet sent today before l escalate this matter to Mr Jansen regarding your disgraceful mistakes & #failings which cause huge negative impact & stress
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john duffy (@duffer007) reported@Plusnet where is my router?? I'm a new customer and its day 1 of being a customer and I can't get any customer service. No response to phone, social media . I now want to cancel my account
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FOReST2273 (@coupe_greg) reported@Ofcom @Plusnet is it right that when a new isp on day 14 of the contract asks the customer to allow them to improve the service, the customer is reasonable and allows isp to fix the problem, when they can't, gets charged in excess of £100 when attempting to move to another isp?