Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Malcmite
(@Malc_Armstrong) reported
@Plusnet @rabprentice This bs scripted reply just shows the lack of customer care and apathetic approach to resolving an issue. I thought plusnet were going to be a good provider, but seem to be just as false as the others.
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Midlands Librarian
(@midslibrarian) reported
@Plusnet Dear Mike, unfortunately for the 1000 or more of us facing an entire internet outage (who were able to access our membership area) who have been disrupted for five+ hours this completely irrelevant. But thanks for taking the time to copy+paste this vacuous waste of twitter anyway
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Malcmite
(@Malc_Armstrong) reported
@Plusnet @thisannoyedme Cobblers. My router says I have internet but now none of my online apps work anymore. Your fix is an absolute joke. I cant even sign in on them. This is terrible customer service
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Plusnet
(@Plusnet) reported
@fieryfredgater Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@alistairsbrain Hello, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Samantha - Sheffield
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Plusnet
(@Plusnet) reported
@pengwagglas Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Lauren, Sheffield
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Plusnet
(@Plusnet) reported
@AbjectFailur3 Hi there, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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Swarah 💟💬
(@diabetactyl) reported
Absolutely **** @Plusnet I've not been getting my guaranteed speed since I moved in a month ago and this is now the final straw. Not getting a penny off me and I'm not staying with you a minute longer than necessary.
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Plusnet
(@Plusnet) reported
@BadSirHugo Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Swarah 💟💬
(@diabetactyl) reported
And still plusnet, regardless of the fact I can only read my emails when I stand outside and on mobile data, manage to send me my monthly bill. While their website suggests there's no issue at all though everyone is tweeting about it 🙃