Plusnet outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thetford, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

City	Problem Type	Report Time
Bury St Edmunds	Internet	13 days ago
Bury St Edmunds	E-mail	2 months ago
Bury St Edmunds	E-mail	2 months ago

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben (@B_R_G11) reported 3 minutes ago

  @MikeyCleave @Plusnet When I talked to plusnet about this they always said that there was no problem but I couldn’t talk to openreach directly even though they weren’t solving the problem. After weeks of waiting I ended up with a faster speed with Virgin at a cheaper price.

• 
  A B Chaplin's Boot (@ABChaplinsBoot) reported 3 minutes ago

  @Plusnet I am leaving you on 28/01. You've just billed me for 29/01 onwards and will take via direct debit. I can't get through and you have no online chat. Can someone please help me to confirm you acknowledge my cancellation and will not take funds. Thank you.

• 
  UKRyan (@RyanUK90) reported 4 minutes ago

  @Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!

• 
  Dean (@xdean2) reported 5 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  Mark Crowther (@MarkTWIC) reported 5 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  bobp (@bobbityshore) reported 6 minutes ago

  @Plusnet Why are your reviews so bad ?

• 
  Neil Johnstone (@jigthejock) reported 6 minutes ago

  @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

• 
  Mikey Cleave (@MikeyCleave) reported 8 minutes ago

  Absolute shambles from @Plusnet Was told to sign up with them due to good customer service. What a mistake that was. Don't seem to have a clue what they're doing! No dialogue between themselves or Openreach. Meant to be connected from today, but now without WiFi.

• 
  Carl Fandidango (@ComTekMan) reported 12 minutes ago

  @CommsOmbudsman Elderly vulnerable customer (80s, health issues) left without reliable phone for weeks due to failed BB migration. Plusnet initiated transfer to EE, OR install failed, EE cancelled order despite OR advice to proceed when ready. Repeated faults even after "repair".

• 
  Ben Andrew (@benandrewphotos) reported 13 minutes ago

  @Keiron841 @Plusnet Yes! Been so poor recently