Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 03/23/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @macronencer No worries Mike, sorry that option wasn't clearly labelled. Can you let me know if that's managed to solve that problem for you and if it hasn't I'll look further into this for you. -Tony Plusnet Sheffield

  • Marie13675221 Marie (@Marie13675221) reported

    @plusnet - What is going on with my mobile phone connection? It's now 16 days without service from you??!!! @Ofcom @plusnetmobile

  • BenjaminWajdner Benjamin Wajdner (@BenjaminWajdner) reported

    @Plusnet Hi, I would like to buy a friend some extra data as a one-off to help them out. Can you advise how I do this, please? Thanks (NB. They are a PlusNet customer, I am not)

  • Plusnet Plusnet (@Plusnet) reported

    @LN6_RamsFan Hi Lincoln! Sorry to hear you're having some trouble with the recent bill, I've had a quick look into the account and sent across an email to let you know what's happened. Just give me a shout if you need anything else. - Curtis, Plusnet Sheffield

  • Just_Ranting2 N Mehta (@Just_Ranting2) reported

    @NadeemNaz @Plusnet Luckily I spoke to the old provider who helped get the number back. Plus net were completely useless. No one wanted to help. Just said wait a week these things take time. No idea what it's like to run a business without phone and Internet

  • i_am_softlad ⓈⓉⒺⓋⒺ Ⓖ (@i_am_softlad) reported

    @Plusnet Why am I still waiting for your customer service to pick the phone up after half an hour?!

  • JohnDaleMcAlli2 JohnDale McAllister @ mc_alli2 (@JohnDaleMcAlli2) reported

    @Plusnet I have a totally mixed up bill which is a joke & can't get anyone to speak to me to get it corrected(after 3 hrs on the phone) I am now going to cancel my Direct Debit. bet someone will speak to me then. Woderful Plunet , it's abysmal

  • mccauleyphotos James McCauley (@mccauleyphotos) reported

    @MsEmmaChaplin @Plusnet Wot Bazza said. Great customer service from Zen too.

  • Se7Ni 🍕 SE7EN_SC 🍕 (@Se7Ni) reported

    @32bitwitch @Plusnet oh damn, i did wonder if you were coming back :(

  • Dariusz1957 Dariusz Bulhak (@Dariusz1957) reported

    @Plusnet For what reason my DD has not been functioning again for 3 months. I have asked for help in this matter many times and no one from Plusnet wants to deal with my problem. And I regret that Plusnet does it deliberately, without taking care of the customer.