Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 01/04/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CommodoreWatty Commodore Watty (@CommodoreWatty) reported

    @Plusnet my network keep cutting out do you know why

  • TheRealDealRidz Ridwan(Ridwantv) (@TheRealDealRidz) reported

    @officialkep1er @Plusnet Is plus net down for you?

  • markhysted mark hysted (@markhysted) reported

    @sovietlife Same here, now have no phone service, come on @Plusnet - perhaps rethink using @RoyalMail if is isn’t reliable

  • SteveTyree Steve Tyree (@SteveTyree) reported

    @Plusnet hi I’m suffering increased jitter up to and exceeding 200ms. Nothing changed here. Do you have issues?

  • EventsAV Campbell (@EventsAV) reported

    @plusnet Day 2 with no sim or phone number. What happened to @plusnet having the best customer service…….

  • Plusnet Plusnet (@Plusnet) reported

    @sman3d Hi there Stephen, I'm really sorry that your SIM didn't reach you before the number ported over and to hear that we weren't too helpful when you called in. Please feel free to DM us with your full name and mobile number if there's still an issue. - Adam - Plusnet Sheffield.

  • debsab64 Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet Appreciate that, but done that in the past and no help was given other than “spend 25 quid on a booster and it might work”

  • Stephgcc Stephgc (@Stephgcc) reported

    @Plusnet Not at all, unfortunately. As a small business, it’s not great not having a phone line and running hotspots off mobiles! We were supposed to be up and running in days weeks ago, and we still won’t have a phone in til 22nd now.. shockingly poor!

  • londonkro Kev (@londonkro) reported

    No @Plusnet connection since Monday…anyone else having problems in the Croydon / south London area?