Plusnet Outage Report in Thetford, Norfolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Plusnet (@Plusnet) reported a minute ago

  @CraigPWilson Once your current service goes off, switch over the routers. It may not work straight away as the Fibre work will be on going but we'll drop you a text and email once it's ready to use. - Curtis, Plusnet Sheffield

• Happy Hilary (@happyhcsw) reported 2 minutes ago

  @Plusnet thanks jamesno2 your customer service is second to none #resolved

• Sarah (@Sarah_RedMeeple) reported 3 minutes ago

  @Plusnet Seriously, @Plusnet? You promised no break in service, cut our service off, and 2 full days later it is not on. Oh but I got a text msg saying 'there's a delay' (no explanation, no timeline) so that's OK?

• Oliver Smith (@OliverJSmith) reported 8 minutes ago

  We currently have digital voice via FTTC from BT. Do you @plusnet support digital voice yet? What would happen if I switched to you? Does your router support the portable phones supplied by BT?

• Tony Brown (@TonyBro53815660) reported 9 minutes ago

  @Plusnet How about the horror show that is plusnet customer service

• Sam (@SamuelR) reported 16 minutes ago

  @Plusnet I was told by tech support to buy a new microfilter and that I would be able to have the credit for it applied to my account - however the person I spoke to did not open a ticket or any way for me to send the receipt. Can you please help?

• Charlotte (@bagpussforeva) reported 16 minutes ago

  @Plusnet is there an issue with peoples connection to Wi-Fi?

• Steven Tattum 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@modtl11) reported 20 minutes ago

  @Plusnet my nanna's internet went off last week. We phoned Saturday afternoon and your agent was amazing & did a lot to help. He sent out a new router which has resolved the problem & even kept in touch with me personally to tell me he'd sent the router. Amazing customer service.

• Phil 💙 🇺🇦 (@PNEPhil) reported 20 minutes ago

  @loupnefc I'm now with bt mobile on sim only. There's also plusnet. Both use the ee network. I don't think plusnet do phones though, pretty sure bt do. EE are horribly expensive which is y I decided to go sim only

• Condemned Pete (@PeteCondemned) reported 21 minutes ago

  @Plusnet What the hell is going on with the broadband today? I have never had any issues before and now every few mins i get broadband disconnected....Not good when i have videos that need editing and uploading