Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 02/07/2026 21:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UniHomes UniHomes (@UniHomes) reported

    @alicerose012 @Plusnet Hi Alice! I'm sorry to hear you're having issues with your internet, and we're keen to help resolve this. If you could drop us a DM with your name and address we'll get this looked at straight away!

  • lj_fairy Laura (@lj_fairy) reported

    @Plusnet I was offered a £75 gift card when I renewed my contract in order to match your competitors but it never arrived. Can you please advise!

  • mPH76 🇬🇧 (@mPH76) reported

    @Plusnet @plusnethelp has internet gone down in Sheffield S20 area or has my router given up the ghost?

  • tracebicyturner Tracy Antonio MIAB cert.acc. (@tracebicyturner) reported

    @Plusnet So signal alllll day. Having to use my data which I want compensating for as you have the cheek to increase my prices and all I get are problems.

  • ArtClassinaBox1 Art Class in a Box (@ArtClassinaBox1) reported

    @Plusnet Internet down here in Harrogate HG2... no service

  • jenlion Jenny Ryan (@jenlion) reported

    Day 2 of being a @Plusnet customer, only into about hour 8 (cumulative) of actual internet access. Rather regretting the switch.

  • ShaunLamerton Shaun Lamerton (@ShaunLamerton) reported

    @Plusnet Good morning. I hope anyone reading this and are thinking of taking out PlusNet WiFi. DO NOT! Switched from BT to PlusNet and now 3 weeks and counting without WIFI with no sign of the issue being resolved. They are a joke!

  • kateweb Kate W (@kateweb) reported

    @Plusnet I placed an order on 13 May and both service and communication so far have been terrible. I'm now on my third phone call in two days, trying to fix this so I actually get broadband, and Plusnet's yet to do anything it agreed that do. Absolutely infuriating.

  • killermill3r Ollie (@killermill3r) reported

    @Plusnet Hi Alisdair, I get a message saying calls to this number are barred from my phone - is this because I'm not yet a customer?

  • FACIALhairCARE John Easton (@FACIALhairCARE) reported

    @Plusnet My daughters been with plusnet almost 1 year and her bill as already increased 3.9% I have been with @ThreeUK for 11 years and my contract is still the same price hasnt risen even 1 pence. Massive fail wintbe stayin with plusnet much longer