Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 12/10/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • auramusicuk Aura Music Academy (@auramusicuk) reported

    @AngelaStoneAlty @Plusnet I'm literally on hold to @Plusnet at the minute - we've had terrible internet signal since we moved house last year. Two engineers out to 'fix' the problem, called today to cancel contract as it's still unusable and they're trying to charge £180 cancellation fee...!

  • SometimesRich Besty (@SometimesRich) reported

    @Plusnet Hi. Existing business customer in CV3 area. BB speed down from 55 to 3Mbps. Have restarted router several times. Are you aware of an issue in this area? Thanks

  • pbird40 Paul Bird (#UTAG)⚒ (@pbird40) reported

    @Plusnet why is my sim only picking up 3G every time I go abroad,I put SIM card from my other phone into this phone and get 4G no probs? Therefore this is not an iPhone problem but SIM card prob ?? Thanks

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet Ah, Curtis, that explains it then? Doesn't explain the terrible quality connection (hence me wanting fibre) I can see me leaving Plusnet in 3...2...1 #wotnofibre

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @SenseiAsad @NinaPinOD @Plusnet Le2 down also

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Nope couldn't do it so still at square one ..I've spoke to a guy today he said the new routers should be out soon so I'm going to hang fire ..and he promised il be priority for a new hub which should fix the problem he said

  • Sasha75157822 Sasha (@Sasha75157822) reported

    @Plusnet Well there would wouldn't there, because people would just upgrade if their speed is so bad. Where is the online chat facility which use to work really well?

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet Done this. Still having issues

  • andy17467869 andy (@andy17467869) reported

    @Plusnet I just want internet in my bedroom im disabled and spend a lot of time upstairs but all this is driving me crazy the router hub 1 is powerful enough to send a signal upstairs..so deffo need another router tech guy said

  • ArbPaninkenArt Arb Paninken (@ArbPaninkenArt) reported

    @Plusnet I moved home and took my BB to a new address. I was supposed to have my service go live today but the router is flashing orange, I've had no engineer. What am I supposed to do, I tried resetting? Is my service live? Please advise. Username: arbpanin12