Plusnet Outage Report in Thetford, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris
(@Chris00201) reported
@Plusnet Your FAQ's for subscribing to the BT Sport App saysthe minimum one month term starts "from your next billing date following sign-up". But the t&c's say the minimum term starts on the day following sign-up to the service. Can you confirm which is correct please.
-
Anthony Ewers
(@ante1974) reported
@Plusnet Just DM'd you more information on my ongoing mail receipt issues.
-
Keith Gregory
(@medicipopes) reported
@Plusnet Hello Plusnet, is the mobile signal down again in the rye area
-
an Empty Slogan Empty Slog
(@bushofgoats) reported
@virginmedia unless you can organise for someone to call me, I'm contacting @plusnet to see how long it will take them to re-connect their service, which while not as fast on paper, was at least a service.
-
Tony
(@T0ny_Boy) reported
@Plusnet Hi. I am having a problem with my connection. It keeps dropping several times per day. How much will it cost me to cancel my remaining connection and move to another provider?
-
TerriTweets
(@TerriWong) reported
@Plusnet - THE worst internet provider I've ever had. Never had connection cut out so often... oh and we're stuck with them for another year eurgh. I hardly post soo this is saying something! “#annoyingmuch
-
Plusnet
(@Plusnet) reported
@DaviesRukhshana Hi Rukhshana, I'm sorry that it's not possible to update your payment details online and I will pass your feedback on to the relevant team. To update your payment details, please call our Customer Service team on 500 from your Plusnet mobile or 0800 079 1133 from any phone/
-
Jeff Cooper #FBPE #JohnsonOut 🏴🇺🇦💙
(@j_cooper999) reported
@Plusnet Having line problems again, can't hear caller, lots of noise, drops the internet if a call is made. Internet bouncing too. Water in the line? A piece of work (an A1024) by Openreach outstanding since Oct/Nov 2020, yes 2020, to stop this happening still hasn't been done.
-
Ryan Morrison
(@RyanMorrisonJer) reported
@DEANHDAVID @virginmedia @Plusnet I'm at 41 minutes now and it almost feels like failure at this point if I hang up! There is a new provider near me called Hey! Broadband that do gigabit symmetrical fibre and a home worker plan with 24 hour SLA for less than 500Mb down/50Mb up from Virgin Media.
-
Alan O'Hare
(@onlychildmusic) reported
@Plusnet having problems with connection in Liverpool 15. DM sent.