Plusnet Outage Report in Thetford, Norfolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (11%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

City	Problem Type	Report Time
Bury St Edmunds	E-mail	yesterday
Bury St Edmunds	E-mail	yesterday
Bury St Edmunds	Internet	7 months ago
Bury St Edmunds	Internet	10 months ago
Attleborough	Total Blackout	10 months ago
Brandon	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Mark Jones (@MarkJon80194532) reported 47 seconds ago

  @jefph @Plusnet I am having the same problem

• Ellie (@EllieUnleashed) reported 2 minutes ago

  @Plusnet Internet is down in DH6, has been since late last night, please help!!

• fraserboyd (@fraserboyd) reported 3 minutes ago

  @Plusnet Are you aware that your email server seems to be down?

• Mr Miran Pankhania (@SteelCity_ENT) reported 4 minutes ago

  @Ofcom @virginmedia @Plusnet Thanks. I have submitted an advisory form to make a formal log of my issue. I will have this investigated further if it is not resolved with a view to pursuing an independent decision from either of the bodies mentioned.

• Sarah Hatfield (@sarahfresh) reported 5 minutes ago

  @Plusnet I had an ongoing ticket that has been now closed by Plusnet but they haven't answered any of my questions! Can't find a way of getting hold of you other than calling (not possible) or on here, can someone reopen ticket 217120027 and help me?

• Jon D (@JON_D84) reported 7 minutes ago

  @ShineyCat @plusnethelp @Plusnet Counting down the days until we can leave for the same reason! Terrible service!

• sarah johnston (@tha_grim_peeper) reported 7 minutes ago

  @Plusnet would you be able to do 1 month rolling or 3 months broadband for an existing customer?

• Chris Skellett (@chris_skellett) reported 10 minutes ago

  @Plusnet how can an existing customer contact you please, your phone number is not recognised, no email, online chat jumps to thanks for getting in touch. ???

• Alice Donnellan (@alice_donnellan) reported 14 minutes ago

  @Plusnet got my broadband set up just over 14 day ago. My YouTube and Netflix is going very slow on my smart tv to the point I can watch anything and somtimes slow on my phone. It keeps buffering. Any tips?

• Caroline Knights (@AltoBlower) reported 16 minutes ago

  @Plusnet How do I get my current broadband service hooked up to the new Openreach fibre?