Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 02/24/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Newton4Maryport Steve Newton (@Newton4Maryport) reported

    Thanks @Plusnet... Broadband gone live today, no router... Customer support say it's not even despatched. So that'll be least 5 days without broadband for us, and homeschooling to do for a GCSE year student. Not a good impression - new customer. "That'll Do!" #Plusnet #ThatllDo

  • The_Cows_Arse The Cow's Arse (@The_Cows_Arse) reported

    Help with me Plusnet from a bloke called Brandon. I thought all Brandons were about 5 years old making mud pies, squashing ants and eating bogies.

  • scot_in_suffolk Sandra Taylor (@scot_in_suffolk) reported

    @plusnethelp @Plusnet @OpenreachHelp Feb 5, still no fibre Broadband. Got the router, the new contract but no service. This is supposed to be the day it all happens. Why the delay?

  • vicky80701924 vicky (@vicky80701924) reported

    @plusnethelp @Plusnet I rang yesterday to see where my router was (WiFi is active and still haven’t received my router), and I had the WORST customer service experience I’ve ever had. Jay, the advisor, was hostile, aggressive, rude and shouted at me.

  • FionaHarvey30 Fiona Harvey (@FionaHarvey30) reported

    @Plusnet why has our internet service got so much worse since you provided us with a new router? We pay a lot of money for unlimited fibre optic. Now looking at other providers. Please reply

  • DavidMcAusland David McAusland 👽🍵🍔 (@DavidMcAusland) reported

    @ddphotograph @virginmedia Virgin are the worst broadband service by miles! I've gone with Plusnet, super fast speeds, great customer service, no drop outs in service

  • SimonCoopey Simon Coopey 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SimonCoopey) reported

    @RunningForKH @Plusnet That sounds like fun! Luckily I'm still able to cancel - and I'm seriously considering it.

  • BMowlam Beth Mowlam (@BMowlam) reported

    @Plusnet Just had to cancel my evenings work because internet keeps cutting out. I'm trying to tutor online...need to teach online tomorrow. I hope it is fixed. @plusnethelp

  • David___Lewis David lewis (@David___Lewis) reported

    @Plusnet is so, so, SO bad. Avoid them. Literally even if they pay you avoid them. Award winning customer service HAHA. F@+k off are you. They literally cut you off.

  • All_The_Pies Sideburns Kev (@All_The_Pies) reported

    @plusnethelp Hi Plusnet. WiFi has gone down. Any reports of issues in Wrexham?