Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 03/10/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 1amebude_ Ade 🇳🇬 (@1amebude_) reported

    If you all know what’s good for you, you will stay far clear from Plusnet WIFI and broadband. I am counting down the days the contract expires 👋🏾

  • GoSarahKey Sarah Key (@GoSarahKey) reported

    @OpenreachHelp Any help @Plusnet? Told on Monday by you that @OpenreachHelp are not fast tracking key workers?

  • NikeshGorsia Nikesh Gorsia (@NikeshGorsia) reported

    @plusnethelp my inbox is apparently full again after deleting my emails on outlook. Back on plusnet webmail I have an apparent 2400+ emails but your tool is so slow it won’t show a single email. What options do I have apart from cancelling my service with you?

  • kayfabedaniel Kayfabedaniel (@kayfabedaniel) reported

    I have no idea how @Plusnet wins all these awards they must buy them it’s the worst service I have ever experienced sick of all the connection problems

  • bidmead_sally Sally Bidmead (@bidmead_sally) reported

    @Plusnet an engineer was supposed to be here today but I guess they're not bothering? Now on day 15 of no Internet and my daughter is on day 8 of no education. You won't fix the problem and you won't let me cancel. I'm so sick of this

  • crafty_octopus Louise (@crafty_octopus) reported

    @plusnet down since 8.30am. Attempting to homeschool two children using a phone and 4G....not cool. Any idea when it's going to be fixed?!

  • IanSmithLFC Ian Smith (@IanSmithLFC) reported

    Just been informed by Plusnet that they don’t actually guarantee a wireless signal and that I should use an ether cable!! Someone want to me explain to me how the hell you do that with a phone?!! Absolute joke mate.

  • NicolaHaywood6 Nicola Haywood (@NicolaHaywood6) reported

    @tower1361 @plusnethelp Having the same problem, was offered a gift card to join directly on the plusnet website, but apparently no trace of said promo! On top of that, signal is absolutely garbage and can't stay connected, working from home shouldn't be this hard, plusnet, not happy!

  • ralphaverbuch ralphaverbuch (@ralphaverbuch) reported

    After assuring my elderly parents they would not be charged in moving to BT for FTTP after getting terrible BB from @Plusnet, they were still hammered with a massive cancellation fee? #ShoddyService Really disappointed #Fail

  • countfrockula Mark Hewitt (@countfrockula) reported

    @TalkTalk No need to bother, just switched providers to Plusnet who were more than happy to help. Great work at customer retention @talktalk, sterling effort.