Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 12/06/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChokeLever Teddy (@ChokeLever) reported

    @Plusnet Every time I try to make a phone call on my mobile I just hear beep beep beep and it goes dead. I've powered down my phone and powered it back up again, but it's the same problem. Tried wife's phone, same issue. We're both on Plusnet Mobile

  • moffitine Not Just Looking anymore (@moffitine) reported

    @ariana_erbon @jan_skelton @Plusnet It was from my internet service provider. I was searching for radical feminist memes & the ISP popped up saying that safe search was on so I couldn't access adult content!

  • SolEnergy8 Sol Energy (@SolEnergy8) reported

    @Plusnet why can't I provide cancellation notice via email? Or better, through your website? I shouldn't have to call to cancel, that's ridiculous!

  • Stefanuccio54 Stephen Wallis (@Stefanuccio54) reported

    @Plusnet I've had no phone service for three days ! Phone just has 'Searching' at the top of the screen. Can't send or receive calls I have no land line, so I'm scuppered really. Even before this issue, I've not been hugely impressed by Plusnet. Think a move is required.

  • AFZOK P Stone (@AFZOK) reported

    @Plusnet My last Plusnet contract ended well over a year ago. If I take out a mobile sim, I would qualify as 'new Plusnet customer' for deals, correct? BT, Sky, Voda etc do. Quidco suggest that if I've ever had a product from you, I likely wouldn't qualify for any cashback?

  • Beanie904 Beanie904 (@Beanie904) reported

    @Plusnet Hope their connection is better than ours then, ridiculously slow and regular dropouts - so frustrating

  • Plusnet Plusnet (@Plusnet) reported

    If you have a problem, if nobody else can help, and if you can find them, maybe you can contact... the Plusnet Social Team. 😎 Send us a tweet if there's anything you'd need help with today.

  • redimp76 Tim Day (@redimp76) reported

    @VirginMediaCorp 94 mb wired but even that drops out frequently. Hub 3.0, I was previously with Plusnet for 5 years at my old house and although the speeds were slower (as expected) I never had any issues. As for the WiFi it's terrible unless you're in the same room as the router

  • mlu0351 Richard Clarke (@mlu0351) reported

    @Plusnet Apparently I renewed it on 18th March according to the person I spoke to Saturday, but this is not correct. I never received any communication about it coming to and end and never clicked some kind of confirmation link.

  • Nikki_Up_North Nikki Up North (@Nikki_Up_North) reported

    @Plusnet Can I cancel my subscription please! Heard such bad things about you, don’t think I’ll bother! 😠