Plusnet outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thetford, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

City	Problem Type	Report Time
Bury St Edmunds	Internet	27 days ago
Bury St Edmunds	E-mail	3 months ago
Bury St Edmunds	E-mail	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clarity Copiers (@ClarityBristol) reported 1 minute ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Chr15_init (@CHR15_MTB) reported 10 minutes ago

  @ben_benjamin3 @virginmedia Did the same with mine, rand them. Best we can do is £55! Erm everywhere else is offering £25-£35 for the same service? Sorry, best we can do. Cancelled. Went to Plusnet. Two days later a phone call. Why are you leaving? We can match plusnets price if you stay. Too late. I genuinely don’t understand their thinking. Waste of time & money.

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 11 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Amie Bakewell (@BakewellAm58145) reported 11 minutes ago

  @Plusnet That wasn't advised & there isn't anything the chat can do seeing as they couldn't help on the phone until 8am Saturday apparently

• 
  Mark Crowther (@MarkTWIC) reported 13 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Dan (@DJisatwit) reported 16 minutes ago

  @Plusnet My parents did. They rang and was fobbed off saying they couldn’t do any checks or test anything as it’s a BT problem. As an ex-employee at Plusnet, i know that’s rubbish. It screamed of “finishing at 5 and can’t be bothered to do the checks. 🤦🏻

• 
  Andy (@andy_the_chef) reported 16 minutes ago

  Morning all coffees on. A dry start, no doubt followed by rain later, current issues with broadband persist. #plusnet never had a problem before but now it just keeps dropping.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 16 minutes ago

  @ianward2000 @ms__care Thank you but I have a feeling that this is a scam . Look at their page 0 followers and they ask for WhatsApp details . I almost fell for it over my issue with Plusnet , they get very aggressive when you don’t give them your bank details

• 
  Gary Vince (@garyvince1981) reported 19 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  jldunn2000 (@jldunn2000) reported 19 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account