Plusnet Outage Report in Thetford, Norfolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• West Ham Pete (@westhampete) reported 3 minutes ago

  @Plusnet please can you help. My Mbps speed has been dropping down to 2.0 mbps and disappearing completely before coming back to normal speed repeatedly for a couple of days now.

• Kerry Edees (@KerryEdees) reported 4 minutes ago

  Absolutely appalling service from @Plusnet Internet, phone, house security all down. No call backs when promised. Told 3 working days till fixed. Told to tether but no Bluetooth on pc so cannot do that. Plusnet used to be helpful & reliable. Now they just don’t care! #BadService

• cal ⚢ (@roskaria) reported 4 minutes ago

  @Plusnet omg hello i was only joking help 😭😭

• Filipino Chino (@filipino_chino) reported 4 minutes ago

  @Plusnet Yo31 8jp - spoken to plusnet mobile and ee, no ETA - the tower has been down for nearly a month

• Martin S (@Seniormp) reported 7 minutes ago

  @Plusnet the email from you states "Delivery normally takes 1-2 days from notice of dispatch" no mention of 3 to 5 working days... we are all used to Amazon next day delivery so 3-5 "working days" is poor...

• Neil Muirhead (@neilmuirhead1) reported 9 minutes ago

  @bracewellsboots @virginmedia I'm with plusnet at the minute and it's completely fine, had a slight router problem and they replaced it instantly,, Vodafone are doing a cheap deal though at the minute

• Lucy Anderson-Roberts (@LucyAndersonRo1) reported 12 minutes ago

  @Plusnet Need your formal complaints procedure ASAP! Disgusting service received from you, wish I never joined

• coffeesteve (@coffeesteve3) reported 13 minutes ago

  Organising life today. @Plusnet cancelled. I DO NOT recommend. New service with @virginmedia arriving this week. Now tackling @AskNationwide and there 2nd payment delay this year! No payments in or out…you couldn’t write it #fail

• Cameron Watts (@cameronzzzzzzz) reported 15 minutes ago

  @Plusnet Hi, can you please fix my internet. It’s been over a week. Spoken to multiple people and you can’t even tell me when you’re gonna send an engineer. This is very poor service.

• Patrick Rabot (@PatrickRabot7) reported 18 minutes ago

  @VodafoneUK I am trying to switch from TalkTalk and seems like I can't take my number which I've had for more than 20 years. its on the openreach network. if I try to sign up with Plusnet I can take my number. Why is it not possible with Vodafone