Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 02/09/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheWereMonster TheWereMonster (@TheWereMonster) reported

    Optimistically waiting for my new @Plusnet broadband to hopefully 🤞 go live today. Never have I changed providers and been cut off at midnight but hey ho, thats what @SkyHelpTeam have done. But we'll get onto my experience with them shortly....

  • Rix000 Richard Lord (@Rix000) reported

    @Plusnet Eee, ta fer yer prompt reply. Ow long der yer reckon yowl bi announcin'? Av bin a customer ov Plusnet fer nigh on 20 yeers an' I reely don't want ter go elsewhere. But if PN can't offer mi a eff tee tee pee connexshun when it's availibull 'am gunna jump ter then as can.

  • IAmNotYetDead DJStead 🧡 🇪🇺 (@IAmNotYetDead) reported

    Hi @Plusnet - my mobile has had 'Emergency calls only' for the last few days, and I've been in a couple of different locations, at most of which I would normally have signal (I'm in a large city). Not a new customer - any idea what the issue might be?

  • ailsabcd ailsa (@ailsabcd) reported

    @Plusnet Thanks - I'm still not clear if you need to phone and cancel if you're out of contract?

  • DudleyBlue Steve Dudley (@DudleyBlue) reported

    So disappointed with @Plusnet - such great service for years & then we cancel the contract to move house & are hit with a nasty sting in the tail #bittertaste #poorcustomerexperince

  • Plusnet Plusnet (@Plusnet) reported

    @superstratrob91 ...customer support team can be reached on 0800 432 0200. If mobile account, our mobile support team can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile). Both can be reached from Monday - Sunday 08:00 - 20:00 I hope this helps. - Benj 2/2

  • wozHey99 Warren Heyman (@wozHey99) reported

    @voxi new customer. Transfer day was yesterday. I have not received sim & am still with PlusNet. When will transfer occur? I cannot log on as I have no idea what my voxi temp number is. This isn’t very impressive

  • GrahamReeve Graham Reeve (@GrahamReeve) reported

    @Plusnet no service today, coverage is supposed to be ok??

  • AmyLovesCats Amy 🌍 3.5% 🇪🇺 (@AmyLovesCats) reported

    @Plusnet have messaged you on Messenger but why no #network service yet again here in #Barnstaple?

  • TheWereMonster TheWereMonster (@TheWereMonster) reported

    Optimistically waiting for my new @Plusnet broadband to hopefully 🤞 go live today. Never have I changed providers and been cut off at midnight but hey ho, thats what @SkyHelpTeam have done. But we'll get onto my experience with them shortly....