Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
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| Bury St Edmunds |
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| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Attleborough |
Total Blackout | |
| Brandon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dunn
(@Tweeter1804) reported
@Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!
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Clive Wright
(@mistermemoryman) reported
@heafod @Plusnet need a CEO who can sort out customer complaints not one who has an Ostrich mentality & hides their head in the sand. Plusnet are a very profitable company but give poor telephone & Twitter support. It needs to change. @MarcAllera
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Plusnet
(@Plusnet) reported
@mistermemoryman Hi Clive, I'm sorry for the recent trouble you're having. If there's anything I can help with, just drop me a DM and I'll be more than happy to take a further look for you. - Curtis, Plusnet Sheffield
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X23
(@x23ml) reported
Been with #Plusnet since 2017, no problems up until the last few weeks... ??? I continue to experience random connection drops and slow speed...
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Marianne
(@Maribellmouse) reported
@bex1884 @Plusnet It’s absolutely shocking isn’t it! Surely it’s miss selling to offer a service you know you can’t provide?!
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Sith lord
(@nextgenste) reported
Plusnet routers are garbage homehub 1 and 2 only 1480 mtu better of using another like netgear of asus
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Justin 💙
(@WelshPrinters) reported
@bt_uk @BBCXRay It's more difficult to believe that it was an intentional mistake given the poor treatment to date, being the same company & that I can literally purchase BT sport with a simple click from my Plusnet dashboard 🤔
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Science Fiction AL
(@Alan_J_Nash) reported
@Plusnet We joined Plusnet 6 weeks ago. They took money from us. We still don't have broadband and their customer service is appalling. Just want to cancel the contract now.
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pamela drion
(@padrion) reported
@Plusnet I used to be able to chat online ??/ Why has my bill risen to £40 a Month ? I can go with another Company for less .£22.99 a moonth laughable .Furious customer 71 years old by the way and on a basic pension.
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Christian Rhein
(@crhein272) reported
@Plusnet Hi yesterday an engineer from Open reach was meant to come to my house to connect my overdue broadband. They never came.I got in touch via phone and was told that you will chase the supplier and get in touch shortly. But nothing happened. No engineer no message from you