Plusnet Outage Report in Thetford, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
📚Louise / Weezie Reads ✨
(@weeziereads) reported
@Plusnet @plusnethelp hi! Internet has gone down again and haven’t received a response to my DM yet. Is there anyway you can help? Thank you!
-
אכלוד
(@akhludsyed7340) reported
@Plusnet @TalkTalk @TheMossadIL Plusnet is daylight robbery for one day of their substandard internet service that left two computers damaged, a router nearly bricked and incurred £180 bill for 1 days of connection as they informed incorrectly the cancellation clause!
-
specis
(@specis) reported
@Plusnet Internet down, username is same as twitter handle. Been down for around an hour now.. Completed the usual service procedures master socket etc etc.
-
Jomin George
(@JominGe00715465) reported
@Plusnet I was attending an important online meeting. Broadband is down suddenly.... what is happening? Tried calling plusnet. Not connecting... very bad service
-
Rory
(@sevenhelz) reported
Hi @Plusnet can you explain what this line means "We prefer electronic 'tickets' to emails, this means that you can always see what updates have been made and check back over previous tickets too." when there does not appear to be a way for a customer to raise a ticket online
-
Plusnet
(@Plusnet) reported
@cerebralsymphoy Thanks for getting back to us We don't currently support Wi-Fi calling but if this were to change we'd get this communicated out. Thanks Alice @ Plusnet Leeds
-
Rach
(@StarFeatures) reported
@Plusnet Managed to get the text service working and an engineer to come out. Improved but still inconsistent. Fingers crossed it settles to a better speed soon.
-
BiddyB
(@Biddyb_31) reported
@Plusnet why is your customer service number unobtainable please ? There is no way of directly contacting your company. Why not ?
-
tgr
(@tgr42) reported
@Plusnet Hi Matthew, someone must have tweaked/fixed something on the line or at your end as d/l speeds are back to around 10 Mbps. No dropped connections yet but will monitor for next 48 hours and if gets worse again I'll update the Help Assistant question #219249945.
-
E J Walker
(@JamesFDWirral) reported
@btsportfootball Not happy with Plusnet. I only kept it for your service. Please advise? Please don't tell me to get the app - I watch football at home. Not on a mobile phone. cc @plusnethelp we need to talk?