Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Katy Hall
(@Katy884) reported
@plusnethelp still no reply to my DM that I sent on THURSDAY! Your customer service is awful! #badcustomerservice #plusnet
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Mand
(@snibbo7) reported
@plusnethelp @Plusnet broadband down til the 10th and no free data bolt ons on our plusnet mobiles so kids and us can get online. Apparently when it suits you’re separate companies. £15 for each 4GB bolt on and no dongles available. 😡
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dollar
(@SnatchUK) reported
@virginmedia Your internet is terrible and I’m leaving you!!! Prices go up often! Don’t get the correct service, broadband speeds ain’t as fast as you claim, playing Fifa on virgin media is the worst , you need to sort it out, I’m going to be honest even Plusnet is better !
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Stephen
(@s_rowles) reported
@Plusnet so my broadband is out for the 2nd time today. Go to support pages, says you are open until 10pm, phone up and lines say you closed at 8pm. Live chat also not available all day. Not great :(
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Cllr Ashley Graczyk
(@ashleyannotate) reported
Hi @Plusnet @plusnethelp, what is the point of providing a live chat service to only then refer a phone number to call? Why have you made no provisions for profoundly deaf people who have an issue with their WiFi to communicate with you?
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Eric
(@Eric13030648) reported
@plusnethelp My plusnet contract is ending on the 2nd March 2021. I have been trying reach customer customer services to no avail. Could yoh please provide an email I can reach you on?
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Natalie McRoy
(@NatalieMcroy) reported
@plusnethelp I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do Plusnet's job for them? I expect compensation.
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Kate Armitage
(@toodlepipette) reported
@ElferzzGaming Move to Plusnet. Been with them for 6 years and can't fault them. I couldn't recommend shell to anyone with the way they treat customers.
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Claire Emmott 💙
(@claire_emmott) reported
@rubykmo I was having problem after problem with virgin so switched back to plusnet and had no problems. The reason I left plusnet in the first place was they were putting their rates up once contract ended but they seem to decent rates for new customers. Hope that helps.
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Michelle
(@shellers52) reported
@Plusnet my internet has dropped. Any issues with broadband in postcode CR0?