Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 11/30/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • michaellfox Michael (@michaellfox) reported

    @Shortwasp I've had Plusnet broadband for ages ( part of BT now) never had any issues. Get BT sport from them at £10/m. Dont get access to BT Sport app though as discounted price . Worth a look.

  • 69polaris69 Paul H (@69polaris69) reported

    @DoubtingVictor @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • 69polaris69 Paul H (@69polaris69) reported

    @fizzywigl @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • 69polaris69 Paul H (@69polaris69) reported

    @justGIDDA @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • 69polaris69 Paul H (@69polaris69) reported

    @adamace72 @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • Ronald51961223 Ronald (@Ronald51961223) reported

    @plusnethelp New to Plusnet Broadband. Connected just before Xmas. B/Band slow with streaming services dropping out. Livechat unavailable-been trying for 5 days to get through by telephone. Please contact me. To think that Talktalk customer service(and speed)was better than this!

  • IanDavidFisher Ian Fisher (@IanDavidFisher) reported

    @JamesAALongman Yes. A @Plusnet hub 1 which constantly (multiple times daily) disconnects WiFi and has done for almost 2 years. Plusnet has failed to remedy the issue despite the issues facing consumers over the last 12 months.

  • 69polaris69 Paul H (@69polaris69) reported

    @CountLuca @virginmedia So why are not other providers doing this? Virgin Greedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • YORKSH1RE1 DBA (@YORKSH1RE1) reported

    @plusnethelp @Plusnet hey, no one seems to reply these days on you help Twitter account. Have you stopped monitoring it? #Confused

  • 69polaris69 Paul H (@69polaris69) reported

    @davidleeraynor @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS