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Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Thetford, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Internet 19 hours ago
Bury St Edmunds E-mail 2 months ago
Bury St Edmunds E-mail 2 months ago
Bury St Edmunds Internet 9 months ago
Bury St Edmunds Internet 1 year ago
Attleborough Total Blackout 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesHumphrey23
    James Humphrey (@JamesHumphrey23) reported

    @Plusnet still can't access email I have been sent. Is this meant to be fixed now or are you still having problems?

  • JoeLampard2
    Joe Lampard (@JoeLampard2) reported

    @Plusnet @NorthviewN7 Worst e-mail service ever, it really is amateurish.

  • Plusnet
    Plusnet (@Plusnet) reported

    @donnasemmens Hi Donna, thanks for getting in touch Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband and mobile services are not affected and we’re sorry for the inconvenience caused Thanks Alice @ Plusnet Leeds

  • mrstevecassie
    Steve Cassie (@mrstevecassie) reported

    @Plusnet any update on the email down issue you have?

  • SazEHyde
    Sarah Hyde (@SazEHyde) reported

    @Plusnet I'm also having problems logging into my email.

  • evans_chirrup
    Brenda Evans (@evans_chirrup) reported

    @Plusnet since some time yesterday evening I've been unable to log in to my email account. Can log in to Plusnet without problems. Help please

  • failedmuso
    Rob Puricelli (@failedmuso) reported

    @Plusnet Any chance of an update on the email server issue that ISN’T a copied and pasted stock answer, Matt? #PlusnetEmailDown

  • Plusnet
    Plusnet (@Plusnet) reported

    @WardDEC Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • magicsnaps
    Haddon Davies (@magicsnaps) reported

    @Plusnet My contract began on 8 November 2021 and ends 8 May 2023, but I wish to terminate the contract. How do I proceed?

  • mungerville
    craig branson (@mungerville) reported

    @plusnet your email problem is damaging businesses. Need a response from you giving your customers a realistic timescale when your email will be operational. Stop hiding! #plusnet