Plusnet Outage Report in Thetford, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (14%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Filipino Chino
(@filipino_chino) reported
@Plusnet Yo31 8jp - spoken to plusnet mobile and ee, no ETA - the tower has been down for nearly a month
-
Martin S
(@Seniormp) reported
@Plusnet the email from you states "Delivery normally takes 1-2 days from notice of dispatch" no mention of 3 to 5 working days... we are all used to Amazon next day delivery so 3-5 "working days" is poor...
-
kingosticks
(@kingosticks) reported
Nearly 10 days later and nothing has changed except @ee status page has gone from "will fix in 16 hours" to "there's a problem". They've suggested I go back to you and ask about the @Plusnet service I've paid for but am not receiving.
-
Cameron Watts
(@cameronzzzzzzz) reported
@Plusnet Hi, can you please fix my internet. It’s been over a week. Spoken to multiple people and you can’t even tell me when you’re gonna send an engineer. This is very poor service.
-
Paul Arden
(@pndarden) reported
@AndyLycett Mate did mine this morning .... was the same the transition to @VodafoneUK was incredibly smooth. Very impressed so far... a shame @Plusnet killed the speed for the last few days. Bit poor!
-
Clare Hill
(@clarelouisehill) reported
Thanks @Plusnet for screwing up my house move, leaving me without internet for weeks, charging me twice then cutting off my Internet again today. Now I can't work because of your service/processes for the second time.
-
Mark Hyde
(@capnhex) reported
@Plusnet @OpenreachHelp Placed order with PlusNet 17th Jan. Had 3/4 visits from openreach all of whom found fault outside the property. Still waiting on someone to fix fault. No info from openreach since 7th Feb. No broadband since 17th Feb. OR0000014344304 Plusnet:221537689
-
Nogrod
(@thatsnotmycow) reported
@LordManley Wow that is pricey. Look into plusnet, its basically BT’s discount service, it’s all the same network as BT and the same staff.
-
I N F A M O U S
(@InfamousCreate) reported
Pretty fed up of @Plusnet now and there lies, ordered Internet from them on the 14th and had nothing but it will be on the 28th. No router delivered, a email saying that the Internet had been turned on this morning,a nervous customer service when asked yesterday about router
-
Chris patiki
(@patiki02) reported
@Plusnet I'm paying for the top broadband you offer, yet I'm only getting a measly 8mb speed. This is no good to me, I've been a customer many years, so will be leaving unless you can do something about it.