Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Soph ✨🇯🇲
(@Signedbysophiee) reported
Hello @Plusnet I want to make a complaint ASAP. How do I do this WITHOUT calling you!?
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RoamingLiz
(@Love_Austria007) reported
@Plusnet have sorted our internet out at the bungalow on the day they said it would be switched on. Good customer service with regular updates including a DM service on here. Thank you. I would be moaning on here if it had gone badly so feel I should give praise where due
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Ray
(@Ray60107381) reported
@Plusnet customer service at Plusnet which used to be good has taken a nose dive as you can’t even email them now. As a long term customer I’m off. There are so many other providers now who are cheaper, check them out.
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Our René (El Dios)
(@NotreRene) reported
@Plusnet is absolutely awful. Streaming TV is worse than when the aliens took out a satellite in Independence Day.
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet "Steps taken to resolve: I've tested your phone service and found a loop fault. We require an engineer to visit the property." From Your colleague James. 17/10/2022 15:32 The previous openreach engineer said the problem had been resolved. He never visited the property either.
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Alison 🌈 ❄🇪🇺 ⚫
(@AliceMerray) reported
@Plusnet Wireless. It was all fine till relatively recently. We streamed video without issue. Now even a little embedded twitter video won't play without several buffering pauses & iplayer or netflix/prime unusable.
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Chloe Raccoon
(@ChloeRaccoon) reported
So the cabinet a @plusnet connection is on for a charity is down _again_. Down for a week, up for a week, down again today. No data. This means no phones either.
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Chloe Raccoon
(@ChloeRaccoon) reported
Ticket with @plusnet: Fault Description: Unstable broadband Actual reported fault: total lost of vdsl, unable to sync with the cabinet. Nice and accurate fault reporting there.
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Joan Kingston
(@Kingston8Joan) reported
@Plusnet this will be the third time tweeting you with zero response. A monumental customer service failure that has left me deeply upset. Your team have, once again, lied to me and caused significant upset
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wayne Tavit
(@WayneyoWayne) reported
@Plusnet Will you be allowing customers that are eligible for social tariffs with companies that offer them, the opportunity to cancel their contract with you and take advantage of the help that is being offered them?