Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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RuthEs
(@MillSussex) reported
@Plusnet Instead of gimmicks like this, can all of you @plusnet please do something about your almost non-existent service for several days now. We're on the verge of leaving Plusnet!
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Matthew Howse
(@mlphowse) reported
@ZenInternetHelp @Plusnet could you guys speak to each other. Trying to move from plusnet to zen. Zen says plusnet is blocking this and plusnet so not so. You both have really bad waiting music on the phone.
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Michael Spanton
(@Spanton89) reported
Our broadband was due to be setup on Wednesday with Plusnet. Every day since then we have been told it will be on by midnight. It still isn't. it is apparently a problem with Openreach's system but it is making WFH impossible. Please provide a solution @OpenreachHelp @plusnethelp
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james
(@jamesrobguy) reported
@Plusnet how come at least once a month my 80mbps plan drops down to 15mbps!!?! For hours. Or is it just another incorrect profile or just another excuse?? Then I’m meant to call straight away but I can’t do that after 8pm!!! #unhappy
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Deborah J
(@Isolde1231) reported
@MrsTWymer @virginmedia I confronted my provider with the fact I could go elsewhere and they dropped my bill accordingly. Plusnet via John Lewis/Waitrose. Excellent customer service and good speed in leafy Finstock
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(((Louise Cooke)))
(@CookeLouise) reported
Just set up my mother’s new #plusnet modem. Easy all working. It was easier to move her to a new supplier @plusnethelp then get a new modem out of @TalkTalk . #talktalk don’t waste money having customer service you see.
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Jessica Baker 🌙✨
(@JessBoneBreaker) reported
if you ever want free radio with all the latest hits playing all day just try to cancel your plusnet account
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Jackie McIntosh
(@Jacquel25894293) reported
@Plusnet been without broadband since Tuesday. Switch over service has been atrocious. Ring helpline you get nowhere and just left in limbo.
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Miss Kellie Marie.
(@KellieMaddocks) reported
@Plusnet your service is shocking. My WiFi has been awful the last 2 weeks. Really slow. Can’t use my phone and have the tv on at the same time because the tv starts pausing and won’t load. If this does not improve I will have to look elsewhere.
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Dutton
(@dutton_craig) reported
@plusnethelp @Plusnet moved home 2 weeks ago and ever since, my wifi is constantly dropping out. Tried the instructions to change the channels etc but same issue. Terrible service considering I had to pay +£100 to move and your next suggestion was paying for a new router.