Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 12/28/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Der55230962 Der (@Der55230962) reported

    @Plusnet hi I'm wanting to cancel my business broadband as the contracts expired so we are paying more.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet I have done some changes at home and got connected but things are still not working properly so the thing the engineer did today hasn't worked he needs to come back and sort all this mess because what he did hasn't worked in fact a waste of time

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported

    @LostPom_James @Plusnet Same issue for me too. Other DNS servers resolve correctly, but Plusnet returning name not known errors for anything slack related

  • maaliktomtom maaliktomtom (@maaliktomtom) reported

    It's my birthday and, because UK internet companies take forever to fix Internet lines, i havent been able to see or talk to my wife and son. I've also lost out on wages because i work online. Thanks @Plusnet thanks a lot.

  • LostPom_James James Freeman (@LostPom_James) reported

    @Plusnet Hi, Its not to do with my user account. It was a Slack issue that will resolve once your DNS is updated. You can either flush it now or wait for it to happen automatically. If you wait it just means I cant use Slack.

  • Flossiefrufru Flossie the ****** (@Flossiefrufru) reported

    @Plusnet internet has been slow and dipping for past 2 days. Can you help? Not showing any issues on status updates

  • Sha1lock Sharon Lockett (@Sha1lock) reported

    @Plusnet Good morning. I switched to yourselves at the end of July and was very happy with the speed and connectivity of my broadband. However, the past couple of weeks my connection seems to be very slow. Any help to rectify this would be much appreciated.

  • MWWalsall Matt Ward (@MWWalsall) reported

    Hi @Plusnet do you know when the broadband service will be back up and running in Cannock WS11

  • jimigav Jim Gavin (@jimigav) reported

    @Plusnet Hi. Can you check my landline please. The ringer wasn't working yesterday. There was an Openreach engineer in the road and I mentioned it to him. He looked at my phone settings, couldn't find any problem, and said he would call back in 10 minutes. 24 Hours later....

  • philmower Phil Mower (@philmower) reported

    @alistair @Plusnet Same issue in the South West