Plusnet Outage Report in Thetford, Norfolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Carolanne (@Haleb_4_ever) reported 3 minutes ago

  @Plusnet please fix your WiFi issues. Ours has been going off and on for the past few weeks and just, disconnecting randomly. I've tried Dming you and have had no response.

• Arctic Panda Popz (@ArcticPandaPopz) reported 4 minutes ago

  @Plusnet Several times this week, the Internet has disconnected and has been going slow. This is very frustrating as we are working from home. Help please. Thanks

• Plusnet (@Plusnet) reported 8 minutes ago

  @gfaz81 Hi Gill! Sorry to see that this has happened again, I know it's frustrating when the same issue keeps occurring. Are you able to reset your router for me and see if that fixes things for you? - Curtis, Plusnet Sheffield

• Don Mckenzie (@rokerman57) reported 9 minutes ago

  @nelliecarty I was with EE sim only £18+ moved to plusnet £6.50 and they use EE network, I gather only about 3 networks that everyone use so worth looking (I looked at Martin Lewis site)

• Tim (@rillion9) reported 10 minutes ago

  @Plusnet HELLO, IS THERE ANYBODY OUT THERE? DO YOU NOT REPLY TO YOUR CUSTOMER ENQUIERIES? I STILL HAVCE NO MOBILE DATA, YOU'VE JUST TAKEN A MONTHLY PAYMENT, I HAVE NOT GONE OVER MY DATA ALLOWANCE LAST MONTH

• William Davey (@caffeine_crazy) reported 10 minutes ago

  @Plusnet The formula is flawed. If the quality, Q, is terrible like my internet from you this implies V will still receive some contribution from the ease of use, brand trust, joy and price. I can guarantee you, it isn’t.

• Kellark (@empKellark1) reported 10 minutes ago

  @Plusnet I've been sending DMs for days trying to get my issue sorted out and I still haven't received a response. This is some truly dreadful customer service.

• Aerial Tyke (@aerialtyke) reported 11 minutes ago

  @petercardwell @virginmedia Rid yourself of their hopeless customer service and take your money to @Plusnet.

• jo simcock (@jo_simcock) reported 15 minutes ago

  @Plusnet can you please answer emails. Dad in law has hundreds of calls made from his phone that he hadn't made, 01782 659257, sounds like someone pressing buttons when you call it. He's not dialing out, alzheimers dementia , twice we've logged it, please help

• Gill (@gfaz81) reported 16 minutes ago

  @Plusnet Curtis. Mate. Please. Don’t. Every month we have the same issue. Every month we have this same conversation. Every month I tell you (plusnet) that I’ve done all the troubleshooting. Every month I have issue with my internet. Every month I rely on my work phone tethering