Plusnet outages and service status in Thetford, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thetford, England
The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds
|
Internet | 7 days ago |
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Bury St Edmunds
|
2 months ago | |
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Bury St Edmunds
|
2 months ago | |
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Bury St Edmunds
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Internet | 9 months ago |
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Bury St Edmunds
|
Internet | 1 year ago |
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Attleborough
|
Total Blackout | 1 year ago |
Community Discussion
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Philcox 💙 (@spcb61) reported@theabingdontaxi Glad you’re getting a discount but frustrating, isn’t it. We switched to BT a couple of years ago from PlusNet (owned by BT) because BT’s equipment was so much better & we were frustrated with PlusNet’s attitude. It’s difficult, I hear good & bad things about all the providers.
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Norman (@BeldomN) reported@LizParkin3 I contacted @Plusnet customer services today and I must say they were very good. Sending out an engineer on Monday. Fingers crossed.
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Andrew Cook (@BinkyPro) reported@Plusnet We have since opened a support ticket and will pursue this with your support team directly. Nobody should have to search Forums to work out why your devices are not working as intended
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Roger Barrett 💙 (@rogerkb2012) reported@Plusnet OK; just set to Ch6. Will see what that does, but to be honest my confidence with your service is not good.
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Kirsten Curran ✨ (@kirsten_curran) reported@Plusnet Hi my internet was supposed to go live last night but it’s still not working so I cannot work from home today
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Anita Whittaker (@summitsleap) reported@Plusnet hi. I am expecting a replacement router after storm damage. Will you be able to tell me when it has been dispatched. I need to be working from home. My account number is PNET4571620-1
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Robert Seymour (@RobertS82518888) reported@Plusnet Can you help please, I have no dial tone on my home telephone and I don't have a mobile, I find that your wonderful best in the world service has no email address for customers to contact you!
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Bojko (@thebojko) reported@Plusnet once again you are unable to provide me with the internet speeds I pay for. It's always 15-18mb. Always. Literally the worst internet experience i've had my whole life is the 8 months I've had the misfortune of choosing Plusnet. Absolute disgrace
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Andrew Cook (@BinkyPro) reported@Plusnet A google search shows this has been an issue before that you have not resolved, users reported this back in 2019 and 2020. For the 5 GHZ band to refuse connections across a variety of devices then the problem must be on your side of things, or with your Router/Router firmware
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nicola schofield 💙 (@nicscho) reported@Plusnet router keeps turning orange and internet goes down. Restored after a few minutes. Any ideas please? (all cables etc checked, it’s new router so assuming service issues?) Few days now.