Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 02/16/2026 16:50

February 16: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UnleashedCode unleashedcode (@UnleashedCode) reported

    @Plusnet Portsmouth fibre down..... Orange light on B trying to connect but never goes further than that... Please resolve this quickly

  • gidster3000 Gideon Summerfield (@gidster3000) reported

    @Plusnet we moved my son's number to another network back in September - was a rolling monthly contract - but I've just seen you've continued to charge me since then

  • Jamie_ORourke Jamie O'Rourke (@Jamie_ORourke) reported

    @Plusnet @plusnethelp Make my interwebs work!! Be down for ages!

  • Plusnet Plusnet (@Plusnet) reported

    @Sonyi84 Hi Sonia, thanks for getting in touch. I'm sorry truly sorry to hear this and for the inconvenience this must have caused you. Please direct message a description of the issue and I'd be happy to help in anyway I can. - Beth, Plusnet Sheffield

  • dr_fionac Fiona C (@dr_fionac) reported

    @Plusnet The Plusnet broadband signal was great as usual - pity I couldn’t use that to make a call over wi-fi 😑

  • CatherineH_06 Catherine Raven (@CatherineH_06) reported

    @Plusnet have had no/very low phone signal for a few days and this morning have no mobile data signal. How do I report/ get this fixed?

  • papanesta Scott Edwards (@papanesta) reported

    @Plusnet Hi there. Hope you're keeping well. I've already cancelled my service (no issues, just a higher speed provided by another provider at a new property). Just looking for some advice on if/when I should cancel my direct debit, or if it's all done on your end. Thanks!

  • Sonyi84 Sonia Paine (@Sonyi84) reported

    @Plusnet feel so so badly let down by plusnet today

  • albtelebomb 🇽🇰🇦🇱Adele Updates AL and KS 🇦🇱🇽🇰 (@albtelebomb) reported

    @safina554 @Plusnet it passed bc it was from when I placed the order not the service activating and yet its a **** service so far and they wanna blame Royal Mail for their own problem of not sending a parcel with recorded delivery lol we move

  • Plusnet Plusnet (@Plusnet) reported

    @Turbobuddah Hi Sean, I'm sorry to see you're having connection issues. Can you please provide your username and we will look into it as soon as possible. Dan Plusnet Sheffield