Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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sammy💙 🇬🇧 🏴
(@sammy_Essex) reported
@Plusnet Can I have email address to make a complaint please? Internet is constantly dropping out. It’s been happening for a week.
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Binky
(@Binky98929762) reported
@Plusnet my plusnet is due to change to fibre on Monday 1st November but I haven’t received the modem. If the changeover goes ahead I’ll lose my Internet connection. Can you help?
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Steve Wallis
(@PoetSteveWallis) reported
It's a company-wide problem then, this lamentable customer service @plusnet ?
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Steve Wallis
(@PoetSteveWallis) reported
@plusnet, your phone help chap put me on hold to speak to someone who might actually be able to help. 30 mins later, still waiting. Could you ask them to pick up?
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Dr Seán Williams
(@WiggishHistory) reported
Apparently @Plusnet = no net: we ordered in August, almost Nov & STILL no connection. But paid, obvs. @Plusnet say it's live, screenshots say otherwise: no answer & phonelines not answering after +40 mins. #NotWorkingFromHome, can we finally fix this? @BBCRadio4 #youandyours
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Paul Sutherland
(@suthers) reported
@Plusnet Thanks. I tried again this morning and only had to wait a couple of hours for an engineer to call back. Fault found, so now down to OpenReach.
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Binky
(@Binky98929762) reported
@Plusnet Thank you for the explanation. I hadn’t received any communication at all about the delay. As long as the switch over is after I receive the router I shouldn’t have a problem.
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cerebral symphony Ⓥ
(@cerebralsymphoy) reported
@Plusnet On your rolling 30 day tariff’s is it possible to move either up or down at any time?
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Emerald Health and Well-Being
(@emeraldhealth78) reported
@Plusnet what is wrong with your broadband service? Every other week we have issues! Why am I paying for this service when I don’t receive anything?? Explain? #broadbanddown #internetdown
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.