Plusnet

Plusnet Outage Report in Thetford, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thetford, Norfolk, England 02/16/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomAttleborough Total Blackout
United KingdomBrandon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • phlbnks Phil Banks (@phlbnks) reported

    Oh @Plusnet - I've always found you give a good service, but today found you limit passwords to 16 characters 😞 In your favour you do allow most symbols, but 16 characters is just to short. A lot too short.

  • edwardlui Edward Lui (@edwardlui) reported from Milton Keynes, England

    @Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.

  • CentristDad5 CentristDad (@CentristDad5) reported

    @Alexis_Terry @Plusnet All internet is down in East Finchley

  • SocInv_SmChange Niamh Goggin (@SocInv_SmChange) reported

    @plusnethelp I got an email from you saying that another service provider has told you I am leaving and transferring to them. I AM leaving Plusnet but I AM NOT TRANSFERRING TO ANOTHER PROVIDER! Please just terminate the service and don't transfer phone or broadband to anyone else

  • Calico_UK Calico UK (@Calico_UK) reported

    Hey @Plusnet, we've tried requesting help regarding a mutual customer via your @plusnethelp account, but haven't heard back - is that still active please?

  • sarahburton_ sarah (@sarahburton_) reported

    @plusnethelp hi plusnet, our broadband hasn't been working for the past 24 hours, no issues with the router, is there an outage somewhere?

  • Lainie1970 Lainie Rogers (@Lainie1970) reported

    @Plusnet Typical. Just sat down to watch the Football and the Internet stops working. Perfect timing #nothappy 😠😠😠😠

  • MattScratchley Matt Scratchley (@MattScratchley) reported

    Our #plusnet ridiculously slow in #sidford #sidmouth today (weds 13th Jan). All devices disconnected bar one. No background updating. Lots of buffering on med quality stream. Anyone else having issues?

  • carnivorechef J.Glaubitz (@carnivorechef) reported

    @KateSlaterPR @Plusnet @plusnethelp you guys dont even answer the phone you disabled chat ,terrible service.

  • JakRossiter Jak R W Rossiter (@JakRossiter) reported

    @Plusnet @plusnethelp are there currently outages in Surrey? Currently no internet in Weybridge. Also, any danger of customer service answering the phone? Been on hold for 30 mins...