Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
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| Bury St Edmunds |
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| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Attleborough |
Total Blackout | |
| Brandon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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George Hart
(@G3or63) reported
@Plusnet I've had a long running issue with my broadband and your support staff told me I would be compensated at £8 per day. It appears to have finally be resolved and I've received a £15 credit on my account? huh? The ticket has been closed so I can't object. Ticket: 217876974
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Marcus Green
(@HelloFromMarcus) reported
If you have fantasised about using @Plusnet for your emails, don't, just don't. We are now on day 6 of emails not working properly. They also haven't done the domain transfer they promised yesterday.
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Andrew
(@AndyRead78) reported
@Plusnet @HelloFromMarcus Same old generic response. Seeing the number of people posting about issues I’d suggest most users can’t access their emails, me included. How about an update on what the actual issue is or haven’t you figured that out yet? 😳
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Walter Bilas
(@walterbilas) reported
@HelloFromMarcus @Plusnet I had a similar problem with them myself last year, Marcus. The moment they hear you want to leave it’s silence all round. No-one at the end of a phone line, and DMs on Twitter often unread. I just cancelled my DD and let them sing for it
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Sue Beattie
(@SusieBeeTee) reported
@HelloFromMarcus Maybe that’s Plusnet’s head office which might explain your issues?
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katy@katygalvin.plus.net
(@katygalvin22) reported
@ErythRhodos @Plusnet is there nothing we can do about it we are paying for a service they are not supplying
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Elvis McGonagall
(@ElvisMcGonagall) reported
@Plusnet Day 5 of no email service. Managed to get through to your phone helpline. They couldn't tell me anything other than it's "an ongoing issue". Can't access webmail. Way beyond annoying now.
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Denise Woodcock
(@DAW4) reported
@Plusnet @MartinWoodward2 Webmail still problem for me, its bad at best of times, now non-existent. Sometimes it says mailbox empty, sometimes there's a number, no folders and server error messages. Fed up of trying to get in there.