Plusnet Outage Report in Thetford, Norfolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Paul&Nigel (@mealsgateboys) reported 4 seconds ago

  @Plusnet can't access mobile or broadband app just a circle going round and round Help please

• Chris Hogg (@ChrisHogg17) reported 9 minutes ago

  @Plusnet have had no mobile signal now since Saturday afternoon just the occasional fraction of a bar then emergency call only nothing that will make a call

• Chris Richards (@chris0891) reported 11 minutes ago

  @Plusnet On 16 July I reported an issue with dropping connection. Plusnet ran tests which caused the internet to stop completely. This was on Friday 16 July. Apparently work is now "on hold" until 21 July. This is unacceptable. Please escalate this as a priority.

• sky_dragon0863 (@neodragon0863) reported 13 minutes ago

  @Plusnet you need to fix your Internet and its ****

• JOSEPH BORDER (@BORDERJOE) reported 16 minutes ago

  @Plusnet my mobile keeps showing no service ...it has been a frequent occurance since the start of July 21. I can't ring for help and there is no LIVECHAT option. Please help me.

• B**jamin W***iams (@beedoubleyou_) reported 16 minutes ago

  @BibiLynch @Plusnet @VodafoneUK Yeah we kept blaming our poor old devices for how **** our Internet was, when it was Plusnet all along. They're just a bit **** and not worth the couple of quid a month saving.

• Lish (@lishy_mc) reported 17 minutes ago

  @Plusnet I've had no mobile service AT ALL for the past 3 days.. what is going on?! @plusnethelp

• Tony (@tony_kenobi) reported 17 minutes ago

  @Plusnet Yes, primarily an issue with WiFi devices eg. phone, smart speakers, WiFi extender. Connection randomly speed/connection drops and then improves again. WiFi hub has been seen going orange before recovering.

• Tree (@Treebee_) reported 17 minutes ago

  @Plusnet hello my broadband has gone down. I've tried resetting my router several times. What can I do?

• tonee roberio (@toneeroberio) reported 21 minutes ago

  @Plusnet my internet has gone down and your 24/7 support number is not working! Can someone please advise? #nointernet #nothappy