Plusnet Outage Report in Thetford, Norfolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Bury St Edmunds.

City	Problem Type	Report Time
Bury St Edmunds	E-mail	one month ago
Bury St Edmunds	E-mail	one month ago
Bury St Edmunds	Internet	8 months ago
Bury St Edmunds	Internet	one year ago
Attleborough	Total Blackout	one year ago
Brandon	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Plusnet (@Plusnet) reported 34 seconds ago

  @tomjose36859234 Hi there Tom! I'm sorry you are looking to cancel, could I ask why? This isn't something we can do over social media, however if you were to call our Customer Options Team on 0800 013 2632. That will get you through directly! -Em -Plusnet Sheffield

• Austin Foote (@BostFoote) reported a minute ago

  @Plusnet my internet has gone down over night. You have a problem in ng11 area. Any idea when it will be fixed please.

• Phil Ward (@thnurg) reported a minute ago

  @calisnenath @john_seto @magicroundabout They won't mind. Our ISP (plusnet) used to give us a free VOIP service which is why I set it up for Tricia to use. When they closed it down they recommended Gradwell and we're happy with them.

• oldman (@xOldmanpete) reported 2 minutes ago

  @Plusnet It seems like the rubber banding and high ping was down to the 5Ghz channel starting to fail, router has been factory reset, channels split back into two and I can't pick up the 5Ghz channel on any device.

• Oratoba (@oratoba) reported 4 minutes ago

  So I've been getting slow transfers from @putdotio via @Plusnet for a few days now. It seems really sus. And then I use @NordVPN to switch to any other location (even just to London) and suddenly I get full bandwidth again so something is throttling connections.

• The Lesso (@Lesso38013409) reported 5 minutes ago

  @OldGrumpyswife @TattyOne Hi Julie. Phone's suddenly working. Don't know how long it'll last.Internet keeps dropping out.Been through all the trouble shooting with Plusnet. They've run out of ideas.xx

• Graham (@PSGen84) reported 5 minutes ago

  @Plusnet hi is phone lines down I can’t make a call help

• Garg (@GargAfc) reported 6 minutes ago

  @Plusnet Hi, our internet service has been poor for a little while now (slow downloads/buffering) is there anything that can be done to help please?

• Igor (@RidingTheFlow) reported 8 minutes ago

  @CharlieBeatnik Sounds like you are not through L1 support yet - I feel your pain. Its clearly on plusnet at this point. And "no means of contacting openreach" is obvious bs attempt to bounce ticket, as plusnet *is* a customer of openreach LLU

• Sam Utting (@Samuttin) reported 10 minutes ago

  @Plusnet My Wi-Fi’s gone down. Is there a problem in London?