Plusnet Outage Report in Thetford, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Thraxar
(@thraxar) reported
@Plusnet No, because it'll take hours for a response and by the time you run me through the "turn it off and on again - are you plugged in" routine it'll be back to acceptable (still well below minimum) speeds. I'm done with you - service has deteriorated since I joined.
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Colin Deakins
(@Borderboy) reported
@Plusnet help! I cannot get my call direct to work even thogh I am being charged for it
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Richard Law
(@Richylighting) reported
@Plusnet can you please answer why calls on your network cut off at 11 minutes on all calls? I have raised this several with your customer services. It’s not just me as my partner just joined you and her calls do the same, it’s not the transmitter as it happens in all locations?
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Tula Dyer
(@TulaDyer) reported
@Plusnet They are welcome to call again today. Forgive me for not gushing with gratitude after 16 weeks and five days and a huge disruption to my job without adequate service
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Tula Dyer
(@TulaDyer) reported
@Plusnet 16 weeks and five days. We sincerely hope that's been long enough for you to fix the problems & you can now address the same issue with other local residents #intermittentinternet #internetissues
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Simon Bower
(@MrSimonBower) reported
@Plusnet so I make an appointment and book the day off work for broadband installation. Then 1930 the day before you cancel and just push my appointment back two weeks. How is this acceptable customer service? #plusnet
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Plusnet
(@Plusnet) reported
@thraxar Hi there, I'm sorry to hear about the issue you're facing. So we can take a further look into this, are you able to confirm the Username and a further description of the issue via a DM please? - Curtis, Plusnet Sheffield
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Daniel The Necrobear💀💀💀
(@Real_Daipanda) reported
@thraxar Aaaaagh! Screw you, plusnet. I was all hyped up for seeing you tumble down hills in expensive trucks 😭
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Plusnet
(@Plusnet) reported
@Alteredgeist Hi there, I'm sorry to hear you're having issues with the broadband. So we can take a further look into this, are you able to confirm the Username please? - Curtis, Plusnet Sheffield
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Simon Bower
(@MrSimonBower) reported
@Plusnet I’d like help with you not cancelling my appointments at the last minute then not answering my calls. High quality service from @Plusnet 👏🏼👏🏼👏🏼