Plusnet Outage Report in Shaftesbury, Dorset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shaftesbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at Plusnet
Plusnet is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Godfrey
(@MrGodfrey) reported
@Plusnet No thanks, I had problems with you for months, it was exhausting and insulting. Don't want to deal with Plusnet again in my life.
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Rick Comber
(@RickComber) reported
@Plusnet my company use @Plusnet for their emails… STILL not working… now causing HUGE issues and problems with clients not being able to send documents. I NEED TO KNOW WHEN IT WILL BE FIXED??
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Jonathon Moreels
(@Jmoreels) reported
Hi @plusnet…have you tried unplugging the server and plugging it back in? Webmail: fetch fail…mobile (IMAP): “incorrect username / password” Computer (POP3): “incorrect username / password - EER temporary problem, please try again later”…I’ve been trying for 3 days!
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Jamie McIntyre
(@_JamieMcIntyre) reported
Come on @Plusnet, this is terrible: e-mail issues have now been ongoing for *60+* hours. Your latest update is completely false: e-mails are *not* sending (even with 'a delay'), and incoming mail is being rejected. Completely unusable. @Ofcom can you look into this?
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NigelsRadioTakeover
(@NigelsRadio) reported
@Plusnet Thanks. How did you know where my line is? I never sent a dm?
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James Dust Jacket
(@jamesdustjacket) reported
Hey @Plusnet and @plusnethelp , you sent me an offer to upgrade by email with an attractive per month cost. By the time I got through to my account the offer 'isn't available' online, is that proper way to help customers renew contracts?
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Chris Mullin
(@ChrisMu72600510) reported
@VictoriaPeckham @Plusnet Been there. Moved to EE. @Plusnet are awful.
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Audrey Marks
(@Audrey1Marks) reported
@Plusnet Seems the problem with your e-mailing service is still on-going. No improvement now after 3 days ? Any idea when we can look forward to this service resuming properly ? Thanks
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Martin Day 💙
(@sirdigbychicken) reported
@Plusnet This is simply not true. I am now getting emails to my BlackBerry/Android mobile. However, my desktop client (Outlook) hasn't downloaded a single email since Tuesday night, and your own webmail client is not working. (Access to my domain/website was restored sometime yesterday.)
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David Edwards
(@davedpg) reported
I really don't know who's at fault but every night, I lose connection as the router cannot connect to the internet and the only solution seems to be to reset the router @plusnet @TPLINKHelp