Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 01/31/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • elysian_shadows Elysian Shadows (@elysian_shadows) reported

    @kazade @Plusnet What in the actual... that is HORRIBLE.

  • ludogogical ludogogical (@ludogogical) reported

    @BTSopenreach I have had no internet at home for 3 days and @Plusnet say it is due to your infrastructure. Please tell me when issues in the CT11 area will be resolved.

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported

    What's happening with @Plusnet? Their customer support number doesn't even work & their call back service isn't calling back *sigh*

  • lazyjoolz Julie Haunted Womb (@lazyjoolz) reported

    @Plusnet it's switchover day today. Ex-provider has switched off but I have no email/text from Plusnet as to when I can connect new router. I WFH. Have been on customer service phone on/off since 9am. Xmas music driving me over the edge

  • ProfoundryCo Col Skinner (@ProfoundryCo) reported

    @Plusnet Why have customer service if no one responds?

  • thegarden_den Garden Den® Official (@thegarden_den) reported

    Very disappointed with @Plusnet i did think for just a moment you where one of the better companies. But, it gets the better of you all in the end. Zero customer service skills zero knowledge regarding your own department. Complete joke if am honest. Marks out of 10 is -10

  • Cookstein Alex (@Cookstein) reported

    @Plusnet my dad has forgotten the password for his plusnet webmail. There is no 'I've forgotten my password' link on the login screen... How is he supposed to regain access to his email?

  • sarahth23 Sarah Thompson (@sarahth23) reported

    @Pedro71417375 @Plusnet I also live in the northwest (Heysham) and have also had no internet! I’m sad that you’re having issues but also glad I’m not the only one.

  • jaybee825 CryptoBismol (@jaybee825) reported

    @Plusnet Plusnet have failed to reconnect our broadband since the beginning of September. Customer service dreadful, Openreach to blame but haven't seen or heard from anyone at all. Escalated to 'CAT team' - means bugger all. Avoid at all costs. Disgraceful @Ofcom

  • bowen_alyson Alyson Bowen (@bowen_alyson) reported

    @Plusnet can’t make or receive calls in Bristol, been like this for 2 days. Are there any PlusNet mobile issues in my area BS11 9SJ?