Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 02/24/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • olioliolioioioi jem jems (@olioliolioioioi) reported

    @photomikeyhere @Plusnet Always had a tip top service from @plusnet and I've been through a lot of providers. 👍 Not a single issue with #plusnet

  • matthewe_1989 ⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿💻🕹🚅 (@matthewe_1989) reported

    @hannevaan @Plusnet Tell me about it, press the option to cancel your service straight through, want them to convince me to stay and move house, cant help@put you through to move team, on hold for over 30mins first call got cut off and no one answered

  • ouchena25 TheLegendofRenegade (@ouchena25) reported

    @suad_ah9 @bt_uk Their broadband speeds are good but their customer service is terrible! I've heard Plusnet are good for CS

  • helen39744435 Helen (@helen39744435) reported

    @Plusnet 3 calls made to fix drop in speed. Cap lifted, twice nothing happens. Constantly having to reset box. Finding it hard to WFH. Promised outreach twice but nothing has happened. Very frustrated and disappointed in customer service. I want this escalated to a manager

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    Hello @plusnet. Issues in winsford again. Alllllll dayyyyyy longggggg no connection. Sort your selves out. You are becoming the worst around quickly.

  • daviddale David Dale (@daviddale) reported

    @Plusnet I've got a slow download speed (7mb) and fast up. Should be 67-72Mbps. Quick search on forums suggest I need "Plusnet Line Speed" set correctly. Is this something you can help with?

  • mblingane Mimi 🅾️+ (@mblingane) reported

    @O2 hi. My @Plusnet broadband is down. They’re looking into it. In the meantime is there a way to temporarily increase the data on my mobile whilst they fix it.

  • JeremyCordite Shrodingers Borderline Semi Normal (@JeremyCordite) reported

    @photomikeyhere @Plusnet They are excellent. Actually try to help instead of trying to pass you on to somebody else.

  • malwareowl Purple Canary 🦉🐥💙 (@malwareowl) reported

    Hey @zeninternet do you do any deals for @bluelightcard holders/emergency services staff? I’m due to renew my broadband soon but I’m REALLY not happy with @Plusnet & their poor performance so I’m looking to leave but £35 a month is a massive stretch for me.

  • AnjCoder Anj Boakes🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AnjCoder) reported

    @Plusnet we have no broadband in CF82 area. Is there an outage / problem?