Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 01/19/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RocketRebooted Pocket Rocket Reborn (@RocketRebooted) reported

    @Plusnet why do you need passwords and bank sort codes just to have a number diverted. have always been happy with you but you are on the verge of losing a customer. We're pretty appalled

  • JontyPearce Jonty Pearce (@JontyPearce) reported

    @Plusnet The link latest update says 7:16am, Thursday 3 Jun 2021 Question is now off hold. Our Support Team will provide a further update soon. An update would be nice.

  • JontyPearce Jonty Pearce (@JontyPearce) reported

    Over 3 days with no Business Broadband from @plusnet. Nobody seems to be taking ownership of the problem. This is really poor customer service.

  • shezimaster66 Shahzaib Ali (@shezimaster66) reported

    @Plusnet my home broadband has been completely down for over 48 hours! Is this the service I signed up for?

  • martypitts12 marty pitts (@martypitts12) reported

    @Plusnet I want to cancel my broadband terrible service

  • TheHangedMan18 The Hanged Man (@TheHangedMan18) reported

    @photomikeyhere @VodafoneUK I've been with them for 32 years with my phone. No problems whatsoever. However, I have recently moved from Plusnet to Vodafone for broadband. It is terrible. Keeps going offline and there is reduced coverage on the property. Will leave them when the contract ends.

  • poisonmonkey1 Poisonmonkey (@poisonmonkey1) reported

    @Plusnet hi my Internet has been down for most of the day and so has a second line which comes into the same property (both with Plusnet), could you investigate?

  • Melissa08185438 Melissa (@Melissa08185438) reported

    @Plusnet our internet has been extremely unreliable the last week, we are constantly having to restart the router. We joined around Jan/Feb time and didn't have any issues. Will be looking at cancelling our service as soon as the contract is up at this rate, very disappointed

  • PD72645889 PD (@PD72645889) reported

    @Plusnet No broadband service all day. Still waiting to hear back after my problem was "escalated". I better get compensation for a complete lack of service on my next bill. October can't come soon enough so I can leave the worst ISP in the UK.

  • cockylad graham greaves (@cockylad) reported

    @Plusnet how do i change payment method? Says in help that you can use cc but payment details dont seem to be editable.