Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 11/11/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ajpickering Amanda 💙 (@ajpickering) reported

    @Plusnet I'm a new customer and my broadband should have gone live on the 8th March. I am now without a phone line or broadband and can't work. Can I get an update? This really won't do!

  • paullyscotland Paul (@paullyscotland) reported

    @Plusnet But given that I've just joined you, why couldn't you get the advertised prices right? Surely any price rise shouldn't take effect before the service even starts!

  • _davidhansard David Hansard (@_davidhansard) reported

    I don't mind too much waiting in a queue, @Plusnet, especially on a Friday afternoon, but the music is torture. Perhaps the worst I've heard with any company. Having said I don't mind waiting, bit surprised the wait is so long, because I chose 'Thinking of becoming a customer'.

  • fraserboyd fraserboyd (@fraserboyd) reported

    It would appear the days of being easily able to contact @Plusnet and @plusnethelp for technical support are long gone. Anyone have experience of the best way to ask them a question and get an answer?

  • OrShallot ShallotOrNot (@OrShallot) reported

    @Felix_F_Fern In all seriousness, they live somewhere else now & the coverage is pretty good - a few blindspots but the house is an odd shape - & the customer service is excellent. I used to have plusnet & again good coverage & customer service.

  • ajpickering Amanda 💙 (@ajpickering) reported

    Hello @Plusnet - is anyone able to help please? I am using up all my mobile data as my broadband has not been activated as promised. Seriously starting to regret my decision to switch to Plusnet

  • PhilCambs Phil Jacoby (@PhilCambs) reported

    @Plusnet Hi, I need to sort out an issue with my broadband contract. I rang Plusnet yesterday but I believe I was given incorrect information by the call handler. Is there an email address to contact Plusnet please? Thank you.

  • nakaowi nafe (@nakaowi) reported

    @Plusnet router is flashing orange and internet not working help pls

  • robjo2112 ROBERT JOHNSON (@robjo2112) reported

    @WeAreOpenreach @Plusnet And then I could get normal broadband set up (quicker than these idiots can fix this).

  • Steve47165052 Steve (@Steve47165052) reported

    @Plusnet Worst company going