Plusnet Outage Report in Shaftesbury, Dorset, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (17%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Peter Shankley (@PScotfree) reported 5 minutes ago

  Re CPI +3.9% increase in 2023. Which date will Plusnet use to fix CPI rate for next year ??

• CJ (@cjplusplus) reported 6 minutes ago

  @Plusnet new customer and no internet working - was passed onto technical team but they were closed. Phone service on your end keeps breaking this morning. So far I have no internet at all since joining. This is not good and needs sorting

• Mel Kemp 🇺🇦 (@MelKemp3) reported 12 minutes ago

  @Plusnet what do I have to do speak to someone in customer services? I’ve spent literally hours this week waiting on the line and no picks up. My order has been delayed and I have no idea what’s happening or when.

• pingubaby (@pingubabypp) reported 12 minutes ago

  @Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks

• Emma Chaplin (@MsEmmaChaplin) reported 14 minutes ago

  What's happening with @Plusnet? Their customer support number doesn't even work & their call back service isn't calling back *sigh*

• The Folklore Podcast (@folklorepod) reported 20 minutes ago

  Hi @Plusnet You seem to have done away with your online ticket system and replaced it with a virtual assistant who provides no assistance. I can't sit on the phone for hours trying to speak to someone and your text service stops at 7.30 Why is it impossible to log problems?

• Sarah Thompson (@sarahth23) reported 22 minutes ago

  @Pedro71417375 @Plusnet I also live in the northwest (Heysham) and have also had no internet! I’m sad that you’re having issues but also glad I’m not the only one.

• Chris m (@chris239m) reported 26 minutes ago

  @Plusnet trying to get through on the phone is pointless to solve my problem it may have to be small claims court 😡

• Tracey (@traceyCphoto) reported 27 minutes ago

  @Plusnet just had my text to say my service is up and running, went to set it up and I don’t have an ONT. I wasn’t asked about this and I already had a delay from your side before connection. Now I cannot get through to customer services! I work from home and need connection!

• Mark Anderson (@and_mark) reported 30 minutes ago

  @Plusnet my broadband isn’t working. Your online chat can’t help. I was on hold for nearly 2 hours before you cut the call. Can you help please?