Plusnet Outage Report in Shaftesbury, Dorset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Shaftesbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Plusnet
Plusnet is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Sheppard
(@YA_Books) reported
@iucounu @Plusnet Hmmm...interesting. I haven't added anything new recently though. My ReMarkable did update and that's when the issue started...but I can't see why that would have booted everything off - or why an update would even impact the WiFi. It's so frustratingly time consuming
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Commander
(@81stCommander) reported
@Plusnet It's working now. It was just unusual to be down for more than couple of mins.
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Ben Watkins
(@3enwatkins) reported
@Plusnet you sent me an email demanding money for a bill you never sent me. And another email claiming you have been trying to contact me but you haven't. I just called you and the RUDE man on the other end put the phone down on me when I asked to speak to a manager.
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Nicola ❤️
(@doglovernic77) reported
@Plusnet Been a customer for nearly 6 years but just left due to the abhorrent customer service!! Broadband connection is terrible, drops out constantly, doesn't work upstairs and despite numerous attempts to sort it out nothing is done! Definitely do not recommend!!!! 😡
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Commander
(@81stCommander) reported
@Plusnet And it's down again. Pretty much the exact same time as yesterday. That can't be a coincidence.
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Angus
(@AngusMcGrumpy) reported
@plusnet we're moving house, you agreed a transfer date of 12/04/22. You then changed that, as you couldn't get an engineer, to 20/04/22. But you've still cut off the internet at our old house. Your customer service agent just told me this was our fault and hung up. C***s.
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Simps
(@simonsimps) reported
@Plusnet What the hell is going on with your mobile service in Coventry?My wife and 2 kids are stuck 40 miles from home because they have no mobile data and cannot use google maps and is lost and VERY UPSET! I'm beyond angry and I also have hardly any service or data here at home
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Gyles Denancy
(@GDenancy) reported
@Plusnet Signed up for your broadband yesterday, took the money straight out, but you didn't send me a confirmation email, the email I used to sign up with can't be used to log in, can't get through on your support line because it won't recognize the dial tones from my phone.
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Darren Ratcliffe
(@webdarren) reported
from
Crawley, England
@Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted
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Holly ✌🏼
(@hpatterson91) reported
How many times does my @Plusnet WiFi have to go down an hour before I can get out of my contract - becoming a joke!!