Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 12/22/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • taniacarlow Tania (@taniacarlow) reported

    @diggerdug @Plusnet This was at 9.24. Hi, thanks for your message. There is currently a Major Outage affecting Plusnet Broadband customers. This should be resolved by 10am this morning. Sorry for any inconvenience. Thanks, Plusnet

  • taniacarlow Tania (@taniacarlow) reported

    @Plusnet when will the major outage be sorted so I can get online?

  • Tasty_Reg Tasty Reg (@Tasty_Reg) reported

    @Plusnet That reply is just taking the p---. Shocking customer service.

  • DariusMehta Darius Mehta (@DariusMehta) reported

    @Plusnet Been down all morning so far. Having to use mobile data. Tried calling but cut off after message that there were high volume of calls. Please let me know when this will be fixed.

  • Jon_Two Jon Morris 🇪🇺💙 (@Jon_Two) reported

    @Plusnet I'm back on now, thanks. It would be useful if you could update the service status page because I always check there to see if the problem is just me.

  • JoeLampard2 Joe Lampard (@JoeLampard2) reported

    If you're looking for a new internet service provider and regularly use e-mail then please under no circumstances consider moving to #Plusnet, their browser mail client is not fit for purpose and I wouldn't wish it on anyone. @Plusnet

  • Tasty_Reg Tasty Reg (@Tasty_Reg) reported

    @Plusnet @quantumhealer1 9 hrs is not a short time and there are thousands of reports on Down Detector, starting at 12.30am. Why did it take 8 hours to acknowledge an issue despite promoting 24/7 support? We understand that things go wrong but you are solely lacking in the way you have dealt with it.

  • littleboots_1 Karen McLeod (@littleboots_1) reported

    @Plusnet I'm thinking it wasn't a "small number" from the volume of Tweets. And my suggestion was tweeting the fact there was an issue, rather than it being "**** day" 🙄

  • taniacarlow Tania (@taniacarlow) reported

    @Plusnet The issues are Plusnet’s not mine. Have DM’d you.

  • Plusnet Plusnet (@Plusnet) reported

    @McGeorgeOfTheJ1 For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. Regards, Emily Plusnet Leeds 🌞