Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 11/16/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • loobylou_79 LoobyLou 💙 (@loobylou_79) reported

    @Plusnet hi we are about to renew and we’re wondering if we can get a new router? Had ours for a few years and think it’s not working as well as it was.

  • smithprola Benedict Smith (@smithprola) reported

    @Plusnet What's up with Plusnet Mobile? You have failed to port my old number to my new SIM after 10 days. Your call centre says it cannot take calls. Your complaint log email to me said you would reply bu June 3 but I got no reply. How to I cancel as there's no service at all.

  • MichaelOldman1 Michael Oldman (@MichaelOldman1) reported

    @Plusnet I'd rather you stopped harassing me all the time via text message, when I'm not your customer any more

  • kellyma18116733 kelly marcus (@kellyma18116733) reported

    @Plusnet are there any internet connection issues in the EH5 area?

  • oldwelshgamer Andrew Barker (@oldwelshgamer) reported

    @Plusnet Joke of a company, switched to them from talkmobile, no service cant get hold of anyone due to no mobile service, messages being ignored!!!

  • byteguy Paul (@byteguy) reported

    @Plusnet My speed has slowly got slower and slower used to be 23Mbp now I have:- Your broadband service Product: Unlimited Fibre Estimated Download Range: 20 - 33Mbps Estimated Upload Range: 5 - 6Mbps Minimum Guaranteed Speed: 16.3Mbps Current Line Speed (Download): 13.8Mbps

  • pastiebap10 Pastie Bap 🚮 (@pastiebap10) reported

    @Plusnet Hi, I no longer use your services but you are still taking payments from my bank account. Could you help please.

  • byteguy Paul (@byteguy) reported

    @Plusnet Used to get 23Mbps download, now its:- Your broadband service Product: Unlimited Fibre Estimated Download Range: 20 - 33Mbps Estimated Upload Range: 5 - 6Mbps Minimum Guaranteed Speed: 16.3Mbps Current Line Speed (Download): 13.8Mbps

  • IanCharles_PT Ian Charles (@IanCharles_PT) reported

    @OpenreachHelp Hi Openreach, I've been without broadband since May 10th!! Get my service through Plusnet. First told that my fault was stuck in your system, now told there is an MSO. Reaching end of my tether. Please can you help?

  • MichaelOldman1 Michael Oldman (@MichaelOldman1) reported

    @Plusnet Why do you keep harassing ex-customers with unwanted contact? Surely this has to breach whatever data protection laws are applicable. Your customer service agents are rude and don't give a damn (why I left in the first place). We'll see if you even bother replying here 🙄