Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 02/19/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pedro71417375 Pedro (@Pedro71417375) reported

    @sarahth23 @Plusnet Sorry to hear that! I wish they’d at the very least acknowledge the issue, and look into it!

  • susiesukes Sooze (@susiesukes) reported

    @Plusnet Fantastic customer service as always from Plusnet all sorted now.

  • SukiRobinson Suki (@SukiRobinson) reported

    @Plusnet Resisting the urge to answer calls as well it seems, did you find your service award behind one of those doors, beyond a joke.

  • bowen_alyson Alyson Bowen (@bowen_alyson) reported

    @Plusnet can’t make or receive calls in Bristol, been like this for 2 days. Are there any PlusNet mobile issues in my area BS11 9SJ?

  • cjplusplus CJ (@cjplusplus) reported

    @Plusnet new customer and no internet working - was passed onto technical team but they were closed. Phone service on your end keeps breaking this morning. So far I have no internet at all since joining. This is not good and needs sorting

  • nachoclouds14 Emma Tuck (@nachoclouds14) reported

    @Plusnet hello, we seem to have a WiFi outage in the NE3 area of Newcastle after a BT van was seen nearby doing some works. Can you please investigate and let us know what’s going on? I work online so no WiFi = lost income for me

  • MelKemp3 Mel Kemp 🇺🇦 (@MelKemp3) reported

    @Plusnet what do I have to do speak to someone in customer services? I’ve spent literally hours this week waiting on the line and no picks up. My order has been delayed and I have no idea what’s happening or when.

  • pingubabypp pingubaby (@pingubabypp) reported

    @Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks

  • chris239m Chris m (@chris239m) reported

    @Plusnet trying to get through on the phone is pointless to solve my problem it may have to be small claims court 😡

  • and_mark Mark Anderson (@and_mark) reported

    @Plusnet my broadband isn’t working. Your online chat can’t help. I was on hold for nearly 2 hours before you cut the call. Can you help please?