Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 11/14/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinglassielass Ange Wilkie (@Kinglassielass) reported

    @plusnethelp I am currently a Plusnet mobile customer and I wondered if you had any good deals combining mobile/broadband? My bb is due to end with another provider so looking for alternative

  • jharneyford Jessica Harneyford (@jharneyford) reported

    Hi @plusnethelp: @Plusnet broadband customer here without broadband since Weds 2nd Dec (4 days ago). I DM'd you yesterday; no answer. Not got through to customer services by phone. Live chat is down. What to do? Thanks in advance

  • Pflinty Paul Flint (@Pflinty) reported

    Hi Plusnet. We are all experiencing constantly disconnecting WiFi signal even though I have split the channels. Just checked our Plusnet one hub software and it ends in .263. Last update march 2019. Could this be the culprit?

  • moudy091 Michael Williams (@moudy091) reported

    @Plusnet Fecking fix my WiFi and home phone then, been down all day and I've stuck on hold for 5hrs to your wonderful customer service sthat you pride yourselves on! Shambles, always had issues with plusnet @neveragain

  • naomimilward41 Naomi Milward (@naomimilward41) reported

    @plusnethelp Not great is an understatement! Your #customerservice levels have dropped significantly & some staff are incredibly rude after #Plusnet errors, failings & overcharges - consequences of such are very serious. The matter is account specific - Kully/mgr is due to call me tomorrow

  • Pflinty Paul Flint (@Pflinty) reported

    @plusnethelp Hi Plusnet. We are all experiencing constantly disconnecting WiFi signal even though I have split the channels. Just checked our Plusnet one hub software and it ends in .263. Last update march 2019. Could this be the culprit?

  • adz5OOO Adam Donaldson (@adz5OOO) reported

    @icklenellierose We often find our WiFi over Plusnet has high download speeds but is slow to react in some way? Such as starting a YouTube video or opening a Web page, then over LTE data it's faster. Also our Internet drops out every night between 11pm and midnight for 1 or 2 minutes, annoying.

  • leannehub leanne hub (@leannehub) reported

    @Plusnet crap your useless we can't get messenger or anything. WiFi signal stays strong but nothing is happening x yes we've done all of the checks

  • Disabled_Carer JT - I DO WHAT I DO BECAUSE I CARE!! #UnpaidCarers (@Disabled_Carer) reported

    @danielcflynn52 @sky Never trust anything to do with Murdoch, I use Plusnet, never had a problem 👍

  • Schroedinger99 Dr Mike Ward (@Schroedinger99) reported

    @LeithMotive I strongly suspect this problem occurs at the ISP's servers (though I can only offer anecdotal evidence). I had to reboot router every few days over many years with @TalkTalk. Changed to @Plusnet and only had to reboot once or twice over ~3 years - same infrastructure.