Plusnet Outage Report in Shaftesbury, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shaftesbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet Dear @Plusnet It’s now 4.15pm Told now fixed and to switch phone off/remove sim. We did this. Husband contacted you at 3.32pm to say still not working. No response from you. Still can’t make calls/text
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Dookin
(@DookinFoofLord) reported
@NOWHelpTeam No bro not how it works there is 3 things connected on WIFI and im on ethernet 10 gigabit so you tell me why someone on ethernet 10 gigabit it getting 1000 MS on UK servers alone, it even take me so long to load webpages and im paying £32 for this crap, even plusnet is better
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Peter Juerges
(@peterjuerges) reported
@plusnet...Saturday mid day, CW12 3EP, full fibre download down to 10.1mbps.( ookla test) Up and down all the time. Regular drop out. Needs attention.
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John Doubtfire
(@jldoubtfire) reported
@Plusnet But Worcestershire sauce is a poor imitation of Henderson’s, which is made in Sheffield.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Dear @Plusnet Into our 2nd day and our family STILL can’t make phone calls/text from our mobiles We were told yesterday to switch mobile on/off and remove sim .. it did not work Now told 24-48hours?! Terrible customer service.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Dear @Plusnet Now day 3 re family mobiles not being able to ring/text. Told.. 1. Switch phone on/off 2. Check with neighbours who might have EE?!… really? 3. Told they don’t see ‘it as broken’ 4. Then told there was a prob and engineers sent?! Awful customer service @Ofcom
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AC
(@atc_ldn) reported
. @plusnet wife in hospital with critically ill 1 year old. Need to increase data from 4gb to 20-30gb immediately. Your adviser was useless offering 2gb or 4gb bolt on. Really poor experience. You didn't do me or you proud today. You just lost a customer. #WellDoYouProudNOT
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours to see if their phones are working?!? Unbelievable. We are moving networks..
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Ted Smith #FBPE #FBPPR #FBPA #RejoinEU 3.5% 🇪🇺
(@TedUrchin) reported
@Plusnet I was with Plusnet for years. Great service. Then they changed and seemed more interested in new customers than existing. Oh, it also took much longer to get through to them, even before the pandemic. Needless to say, I’m no longer with them.
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Steph Banks
(@Stephiesmiles12) reported
@Plusnet why when my new broadband told you I was switching back in October am I still being billed for broadband and phone I no longer have? It even has a support message on my account that it has ceased but no one is doing anything about it?