Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 09/15/2025 15:40

September 15: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • explosive_ennui 🤦 (@explosive_ennui) reported

    @Skilsure @Plusnet True but I just can’t rely on them and their poor approach to communication is beyond the pale at this point.

  • Plusnet Plusnet (@Plusnet) reported

    @CllrRBennett Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

  • Plusnet Plusnet (@Plusnet) reported

    @miktrinh Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

  • Plusnet Plusnet (@Plusnet) reported

    @AndrewGalvin14 Hi Andrew, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • tan_stevens Tan Stevens (@tan_stevens) reported

    @Plusnet @Plusnet well as of 30 minutes ago it was still not working. So your response makes no sense. Its not been solved. When will it be fixed?

  • Plusnet Plusnet (@Plusnet) reported

    @midslibrarian Hi Midlands Librarian, earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused -Mike.P Sheffield

  • milh0use Steven Hirschorn (@milh0use) reported

    @Plusnet Happy to say that it happens so rarely (in fact I don't remember a service interruption ever before) I was pretty sure it must be a problem with my router! Thanks to the team who got it all working again.

  • Plusnet Plusnet (@Plusnet) reported

    @DaddyGardener80 Hi Russell, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • Jonnybg15843857 Jonnybgood (@Jonnybg15843857) reported

    2 hours and 46 mins down time@plusnet #plusnet, sort it out please

  • DaddyGardener80 Russell Trent (@DaddyGardener80) reported

    @Plusnet Why have you wasted my time and yours with this pointless canned response? I know there is an outage, I've lost half a days work because of it, I asked you to provide a meaningful update, please.