Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 01/16/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Stopper_Says Matthew Ward (@Stopper_Says) reported

    @Plusnet your online chat support says to contact via twitter. I'm having issues with wifi dropping our periodically, as well as not getting the guaranteed minimum speed in my contract. Please contact me back

  • Cha_Redmond Charlotte Redmond (@Cha_Redmond) reported

    @Plusnet @plusnethelp can someone please contact me regarding the AWFUL WiFi service you are providing. Tried calling on multiple days to only be on hold for in excess of 1 hour to then be cut off.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Kasa_something Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleagues will be able to help. -Tony

  • Glamouranna 💚💜Anna Sans Souci (she/her) (@Glamouranna) reported

    Hi @Plusnet your openreach engineer stood me up? I've been waiting since 8am and still no news... It is impossible to reach you on the phone, could you help?

  • natalie31190917 natalie (@natalie31190917) reported

    @Plusnet can you confirm whether there are broadband issues in north west , postal code FY3 please?

  • JaneDaviesSheff Jane Davies (@JaneDaviesSheff) reported

    @plusnethelp @Plusnet Only ok for a few mins and now no internet - couldn't be at a worse time, please can you advise how to get a new router, can never get through on phone and if not sorted will have no choice but to change provider which i dont want to as have been happy for yrs up to past few mths

  • gayle46hartay gayle46hartay@outlook.com (@gayle46hartay) reported

    Hi I am trying to cancel my plusnet order only made 5 days ago and I can't speak to anyone..please help

  • KimBeesley3 Kim Beesley 3 (@KimBeesley3) reported

    @DrJessTaylor @skytv @EE Hi Jess, if EE doesn't work out give Plusnet a go. I've been with them for yonks. When you, rarely, have to call Tech Support you get straight through to a person, wow! They always do deals so don't go by the telly ads. Years ago they even remotely fixed my computer for nothing.

  • estrellasadie EstrellaSadie 💙 (@estrellasadie) reported

    @Firesnakious Maybe check the settings on the new router? My router, provided by PlusNet is awful, and drops out all the time. I keep meaning to replace it.

  • SteveDonovan1 Steve Donovan (@SteveDonovan1) reported

    @virginmedia Feedback from a colleague with exactly the same issue a few months ago - she simply resolved her problem by switching suppliers to Plusnet. Her problem solved. In the absence of any proper official technical advice from Virgin, I could perhaps take my 15yrs of custom elsewhere.