Plusnet outages and service status in Shaftesbury, England

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Shelley (@ITVRobShelley) reported 5 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  em b (@emb99483795194) reported 6 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  James Marshall (@jmgrahit26) reported 6 minutes ago

  @robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?

• 
  Jason (@btc8500) reported 6 minutes ago

  @Plusnet I’ve spoken to the team and they told me to change the channels on the router but the problem is you don’t actually supply hardware with the capability to do the speed over Wi-Fi. So unless I buy an adapter to my phones and tablets the speed is POINTLESS 😱😱

• 
  TU_Crypto_News (@TU_Crypto_News) reported 6 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  Gingerlegs747 (@gingerlegs747) reported 6 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 6 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  GM Mark Howitt (@MarkHowitt) reported 8 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Cliffy (@radagastcb) reported 8 minutes ago

  @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

• 
  Mismoosh LTD WM IT Solutions Group #Rutland (@wmgroep) reported 10 minutes ago

  @Plusnet @plusnethelp we have now already more time Internet problems in #rutland #le15 #today @BTGroup