Plusnet

Plusnet Outage Report in Shaftesbury, Dorset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shaftesbury, Dorset, England 11/20/2025 07:00

November 20: Problems at Plusnet

Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    @buntypartridge @Plusnet I am having the same issues and they expect me to be able to diagnose if my router or line has an issue or they will charge me for engineer?! I mean that me doing half the work

  • Claspwyd Clasp🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Claspwyd) reported

    @Roohanwtf YOU SAID SKY ON TOP ITS THE WORST OTHER THEN PLUSNET N BT😭😭😭

  • PietroBenito Mustrum Ridcully (@PietroBenito) reported

    Anyone else on PlusNet having broadband issues RN?

  • PtrSsb caecilius fan ptr (@PtrSsb) reported

    I’m meant to be doing online lessons tomorrow but I ******* can’t cuz plusnet goes down all the time Sort your ****** net @plusnethelp @Plusnet

  • LoneFox98 Owen Vincent (@LoneFox98) reported

    The fact I have to connect to data in own home that's how bad @Plusnet is keeps going orange now and then especially every night. Plus I keep having click on and off on WiFi setting on phone. Swipe down press it. So bad. But apparently going cost £75 if its to do with indoor 😩

  • AlanDougla5 Alan Douglas (@AlanDougla5) reported from Saint Cyrus, Scotland

    @CatrionaShearer @virginmedia Dump them asap. I had a horrendous time with Virgin and they eventually apologised and cancelled an alleged "debt" after I lodged an official complaint. I'm now with Plusnet and the difference is amazing. They are superb.

  • davelms Dave Sugden (@davelms) reported

    @shezimaster66 @Plusnet Same here, @plusnet has been up and down regularly in the last week (LS27 area). Each time is only for a minute and then it comes back again. Been great for 2 years before this week, now down more in 2 days than it has in 2 years.

  • crispibits Crispin Veall (@crispibits) reported

    @Plusnet please can you explain why you don’t support the spam reporting short code 7726?

  • buntypartridge Annie Partridge (@buntypartridge) reported

    @Plusnet having persistent issues with router rebooting and a connection so slow I can't use video calling. What can I do to fix this?

  • StitchMonro Bee. 🏳️‍🌈 (@StitchMonro) reported

    @Plusnet Why do I not receive any bill information until when the bill is overdue? I've only been with you two months and between poor Internet coverage and this I'm getting very fed up.