Plusnet Outage Report in Saxmundham, Suffolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Angela Scrivin (@AngelaScrivin) reported 5 minutes ago

  @MelScrivin @BT @Plusnet Pretty rubbish service BT and Plus net!

• Flower Pot (@FlowerP79667758) reported 5 minutes ago

  Plusnet are the pits. There customer service is appalling. The so called helpline doesn't help. They instead treat you as one big joke. Change provider to save your sanity.

• tim watson (@BeatLiturgist) reported 8 minutes ago

  And also that they've offered me as a goodwill gesture a months services free but to get his I have to basically say that this is a sufficient resolution to the problem, but clearly it isnt as @plusnet still owe me £458, and now are saying I'm missing payments.

• Filipino Chino (@filipino_chino) reported 10 minutes ago

  @TheGodfatherUk @TalkTalk @Plusnet the UFO service is run only by one isp... 1000Mbps up and down

• Jammy Fraser (@JammyFraser) reported 11 minutes ago

  @Plusnet So, I chose Plusnet because I had heard all about your fabulous award winning customer service. Finally, I thought, a company that understands the dearth of customer service that plagues our times! Three weeks and five question tickets later, having paid for a contract and an

• Dennis Curley (@Denthemen001) reported 14 minutes ago

  @Plusnet Are you a broadband or a home phone customer? Changes you make here will only effect 😡[you mean AFFECT!] your mobile account. To update your Plusnet broadband and home phone preferences, please go to your broadband account and scroll down to Contact Preferences.

• Bev (@Cousins155) reported 18 minutes ago

  @Plusnet @Plusnet @plusnethelp Seems I have to go public to get any help. Your service is so bad - both customer and wifi service - that an email is going off to ombudsman tonight.

• DAN PRICE 🌴 (@danbodyprime) reported 19 minutes ago

  @Plusnet Hi, guys! I sent you a message about an hour ago about my mum’s new connection. Could someone please come back to me to help finalise the setup?

• Bev (@Cousins155) reported 22 minutes ago

  @BlackSheep0911 @Plusnet Same here! My monthly contract is increasing from the end of the month, any chance anybody out there to get a online petition to force these theives 2 start playing ball. If not why don't we all get together & cancel direct debits as the only language they understand is MONEY!

• Curly Watts (@curlydebruyne) reported 25 minutes ago

  @Plusnet My friend is currently in the process of liaising with your customer services team and her ombudsman. Like I said, I’m not a customer but after overhearing that interaction, it was disgusting and extremely patronising!