Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 03/09/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • biouxington Bioux (@biouxington) reported

    @Matthew_Wright @virginmedia They have a cable running down Gloucester Av. I came off Virgin then went back (no pun int.) in which time I seem to be over loaded with users. Had to switch off again PDQ. Plusnet seems to work great now.

  • CakesChaos Lord Chaos of Cake (@CakesChaos) reported

    Welp.... this net issue got worse :S Ususal 55/11, was 32/0.6 this morning. NOW 0.00/0.6 @Plusnet STILL waiting for a god damned call back!

  • tommyt1988 Tom (@tommyt1988) reported

    @Plusnet you should be utterly ashamed. WiFi not working, being told it not your problem. DO NOT JOIN PLUSNET! #worstcustomerservice

  • Eric13030648 Eric (@Eric13030648) reported

    @plusnethelp My plusnet contract is ending on the 2nd March 2021. I have been trying reach customer customer services to no avail. Could yoh please provide an email I can reach you on?

  • AlexanderOeteg1 Alexander Oetegenn (@AlexanderOeteg1) reported

    My broadband upload speed has been 0.5/6 for weeks and is affecting my app loading. Can someone at plusnet help. Have just renewed my contract last month and this isn't good enough in 2021. How about a rouer upgrade suitable for modern requirements? Please help

  • AJfromUK AJ Perkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 🏳️‍🌈 (@AJfromUK) reported

    @Plusnet Not to be a snitch or anything but I was switching to your mobile network and my current provider told me although you piggyback off EE you don't actually get to use the network fully. Is that true?

  • MartinH7162 Martin Hughes (@MartinH7162) reported

    @Plusnet just in case the plusnet help account isn't being monitored (as my DM has not been seen yet)

  • MFreemanCISM Martin Freeman (@MFreemanCISM) reported

    @Plusnet are you aware of a service outage in the PE12 postcode area?

  • leah_tallentire Leah Tallentire (@leah_tallentire) reported

    @plusnethelp very disappointed in plusnet, I've rang twice on landlines (plusnet) kept cutting me off, rang from mobile, I spoke to a lady couldn't help, put me on hold then cut me off. No call back. Very bad customer service.

  • steveletford steve letford (@steveletford) reported

    @plusnethelp @Plusnet How do I contact Ofgem to make complaint about Plusnet? You have refused to respond to every method by which I have tried to contact you and you are trying to renew my contract at a hugely inflated price without my permission