Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 12/15/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Old__Crusty Old_Crusty (@Old__Crusty) reported from Wigton, England

    @plusnet @plusnethelp why does it take so long to connect to get the system set up? Never seen such pathetic internet

  • JaneBarlow123 Jane Barlow (@JaneBarlow123) reported

    Dear @plusnethelp any chance of having a continuous Internet service today? It would make a nice change. #internet #plusnet #broadband @WhichUK

  • amandam16804537 amanda morgan (@amandam16804537) reported

    @Plusnet Thanks for threatening me with a debt collector for my £3.04 bill which was a result of me switching contract with you. Tried to phone and lines not working. Unacceptable!

  • gfaz81 Gill (@gfaz81) reported

    Anyone on @Plusnet ?? Does your router make a noise like it’s screaming? Awful, it’s really starting to annoy me @plusnethelp

  • olisarpull Oli (@olisarpull) reported

    @Zachslists @plusnethelp @Plusnet Fabulous...I haven't been able to get through to them but if it's a local blackout that could take hours to fix 😫

  • Beanie904 Beanie904 (@Beanie904) reported

    @plusnethelp @Plusnet Wirelessly- it’s slow today, not as slow as yesterday when it just kept crashing out but still not the speed we pay for

  • 2020Vis62795465 2020 Vision (@2020Vis62795465) reported

    @padster1979 @virginmedia Seriously don’t bother. Pitiful reliability: not a day passes without connection issues. It does on rare occasions achieve 350 meg but I have to keep a Plusnet connection to the house for when Virgin fails on a daily basis.

  • beckytastic Becky (@beckytastic) reported

    @plusnethelp absolutely disgusted with the awful service from Plusnet. Meant to be turned on today, previous service turned off - guess what? Plusnet not working and customer service useless

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @AlanMartindale1 @Plusnet I can't get online at all. Any problems Plusnet or should I look at my equipment?

  • PaulPenaluna Paul Penaluna (@PaulPenaluna) reported

    @Plusnet @plusnethelp @Ofcom I have been messaging via twitter (as told to!) regarding my very slow and intermittent broadband for over a week with no response..Please, Please, PLEASE HELP!!!!