Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 12/06/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WkdwillyUk BawSki (@WkdwillyUk) reported

    @Plusnet Pisspoor service. Connection drops on all devices, pcs, phones, PlayStation. Pathetic.

  • harald_b WG (@harald_b) reported

    @Ofcom @ICOnews Unless you're a Plusnet customer - then there is no 7726 for you.

  • blazingskies Skyblaze the Kittyblob (@blazingskies) reported

    @RealCainMosni @virginmedia That's the problem, unless you use Virgin, or 4G-based internet, EVERY ISP is reliant on Openreach, because they control the infrastructure. Tony works for PlusNet, and getting Openreach engineers to do anything is a major bottleneck.

  • Scottie_D_84 Scott Dryburgh (@Scottie_D_84) reported

    @Cboy1874 Would recommend plusnet mate. Great service and decent price

  • hannahdilloway2 Hannah Dilloway (@hannahdilloway2) reported

    @Plusnet are there any issues this evening? I'm having loads of internet connection issues?

  • Jayrea_UK Jason Reade (@Jayrea_UK) reported

    @MoneySavingExp I put up with 2mbps terrible ADSL from @plusnet for four years. Finally took the plunge with 4g Home Broadband from @ThreeUK and I'm now getting 30mbps for not much more money. Plus I never used my landline & always begrudged paying for line rental. I'd never go back.

  • Sara84455006 Sara (@Sara84455006) reported

    @TalkTalk I am desperately trying to communicate with your customer services!! Hopeless! That's how it feels. Been a Customer for over 10years. Plusnet my next call! Internet down past two days and no resolution yet

  • Scottie_D_84 Scott Dryburgh (@Scottie_D_84) reported

    @Cboy1874 That’s the issue mate. Sky block it all the time. My mums is the same. I’m plusnet and never any bother

  • AlanKelloggs Louis Barfe (@AlanKelloggs) reported

    @Shinybiscuit I've never had TalkTalk because I've heard the service is superficially attractive, but they cut corners like mad. I'm very wary of ISPs that seem to promise the moon for not much money. I'm back with Plusnet now after a few years away.

  • TomMooseFlynn Tom Flynn (@TomMooseFlynn) reported

    @Plusnet I have had a ticket open since 9 March and it still has not been dealt with, the only update I got was a "you just have to wait" because I was proactive in calling you, it is marked as urgent and this is poor customer service, please DM me to get this resolved, Thanks