Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 02/27/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveFinnerty1 Steve Finnerty (@SteveFinnerty1) reported

    @ThreeUK @ThreeUKSupport @ThreeUK. Thought I would try #Three, big mistake, 5G slower than Plusnet 4G, 5 days to process cancellation so have now lost my number and service and three days to raise a PAC code to port it back. Never again

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • fishydelishy Fishy Delishy 💙 (@fishydelishy) reported

    @Plusnet Can you tell if the password has been changed? I’ve managed to talk her though router settings to ensure password is correct. Still no connection and I can’t login to Plusnet website either. Maybe it’s just easier to reset the password myself

  • altrinchamhq Altrincham HQ : Alex McCann, Social Media Trainer (@altrinchamhq) reported

    Anyone else having problems with @Plusnet broadband in Altrincham?

  • fishydelishy Fishy Delishy 💙 (@fishydelishy) reported

    @Plusnet Can you DM me the line you can see this happening on? I want to confirm the line before I drive 100 miles to go and fix it.

  • fishydelishy Fishy Delishy 💙 (@fishydelishy) reported

    @Plusnet any know issues with FTTC in the TN25 area? Trying to work out if no broadband connection is a wider problem or a single property.

  • Plusnet Plusnet (@Plusnet) reported

    @MARKBOOTH7 Hi Mark, really sorry to see this. It sounds like we've reported the fault to Openreach but please feel free to send us a DM along with your username and I'll make sure that we're doing all that we can to help. - Adam - Plusnet Sheffield.

  • CsabaBarody Csaba Barody (@CsabaBarody) reported

    @Plusnet hi why do you treat new customers better than existing ones

  • fishydelishy Fishy Delishy 💙 (@fishydelishy) reported

    @Plusnet It’s not my line, it’s my mother’s, she says nothing is working and I can’t remote connect to her router or the NAS I installed so assume the FTTC is down. I can’t DM you the details though as you don’t accept DMs.

  • NjovuSays AWY (@NjovuSays) reported

    @Plusnet This is an ongoing problem for months and months, all checks have been tried on multiple occasions. Just living with a sub-standard service at the moment and grateful for stable interlude periods.