Plusnet Outage Report in Saxmundham, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saxmundham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jim
(@jim07165581) reported
@EleanorMary11 @Plusnet @plusnethelp Worst provider Ever!
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Gary
(@rr123xx) reported
@plusnethelp @Slingy68 @Plusnet are absolutely shocking. First day with them today and no internet all day. Unable for us to work from home. Shambolic service.
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Seb Chastin
(@SebChastin) reported
20 years+ customer of @Plusnet, which has been mostly good, but today I am living. Sorry @Plusnet I don't like being taken for a foul, being lied to, up sold and being blamed when it is really a issue on your side. Your customer service is no longer legendary!
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A Rabbit of Negative Euphoria
(@Bexdora) reported
@KimJBishop @Plusnet Most of the customer services people have been lovely & the last person I spoke to from here was fab, but they obviously need a massive systems overhaul. It seems a lot of this was down to automated stuff, systems not talking to each other, & I'm the one who suffered for it.
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TwinkleToesHS
(@TwinkleToesHS) reported
@plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?
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Stephen Russell
(@piping_stevie) reported
@plusnethelp Adam, have tried multiple attempts to “boost” the WiFi, with and without Plusnet’s “help”. All results end in the same unreliable WiFi, which is useless for working from home.
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Kim Bishop
(@KimJBishop) reported
@Bexdora @Plusnet Dreadful! It’s really put me off @Plusnet love how quick they are to do what suits them and how slow it is to get you connected!!
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Tonyfluffbonce
(@tohaboo) reported
@Niki44 @skytv @Ofcom Had no issues with Plusnet.
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Simona McKenzie #BbB
(@signoramac) reported
@Plusnet Today in day 4 of no coverage for mobile network in our area with poor updates and no idea when the fault will be dealt with. Please contact @EE as you use their network to ensure you are informed of the issue and can contact your customers. Thank you
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David Bailey
(@DBailey635) reported
Any #PlusNet customers out there with #router issues? Ours periodically blocks access to internet for both WiFi & Ethernet connected devices, while continuing to allow internal communication. PlusNet & Openreach engineers unable to find line faults. Is router Firmware faulty?