Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 12/12/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @ARCHANGELTY Hi there, I'm sorry to hear your broadband is still not working. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • smizz sarah smith smizz ✏️✏️✏️ スミッツ (@smizz) reported

    @tryingtobeaDr which provider are you with? BT are supposed to give never dropout of coverage wifi, as you can use your cellphone as a hotspot with them. We've been through all the providers here: Sky internet - seems the most reliable of BT, talk-talk, virgin, Plusnet & is the cheapest!

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • thejamester81 Jay Gavin T (@thejamester81) reported

    @Plusnet please can u assist, my mother in laws plus net Broadband is not working

  • tonya6124 Tony Alpe (@tonya6124) reported

    @Plusnet not "doing themselves proud". Ordered new SIM on 24 Aug and still not received it. Twice they said it has been sent and after I called them they admitted it had not been sent. Where's this great Yorkshire service?🤬

  • mrleeleencfc Lee ♿️ (@mrleeleencfc) reported

    Hey @Plusnet @plusnethelp. My contract with you ends next month. I am more than happy to renew because I love the service you offer but think I could find a cheaper deal if I signed up with someone new. Is there any decent deals you can offer me to renew? Thanks in advance!

  • randall1uk 🧣🇲🇲 COYS 🇹🇭🏝🇬🇧🐟🇨🇳🦠 (@randall1uk) reported

    @Plusnet The internet is back on so u can cancel the visit? Thanks

  • ARCHANGELTY ! (@ARCHANGELTY) reported

    @Plusnet why is my broadband still not working after i was told it would be working by midnight yesterday?! please DM me

  • nessie2cool janette mach 3 turbo razor (@nessie2cool) reported

    Watched my plusnet router lose its **** in the corner so got out of bed to go look at it and the ****** turns blue again. It's tricked me to get out of bed

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    @Plusnet shocking, shocking service from PlusNet!!!!!!