Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 01/28/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gggggggggghhhs Vittorio🧟‍♂️ (@gggggggggghhhs) reported

    @Plusnet Hi check DMs please, I need help with activation

  • SerenaChamings Serena (@SerenaChamings) reported

    @Plusnet Plusnet this service is terrible! Been on the phone with you for over an hour in 2 days, to be told there's a fault on the phone line - which isn't my fault but there's the possibility I may be charged £65 for an engineer to come out anyway, in FIVE days! I'm WFH!

  • Anon94034130 Anon (@Anon94034130) reported

    @Plusnet @ragledhill Experiencing outage in Glasgow

  • Anon94034130 Anon (@Anon94034130) reported

    @Plusnet I cannot connect to internet. Connection stopped 10:15 and haven’t got on since. No router or wifi issues. Definitely the line.

  • JerkerKnee Mick Knee (@JerkerKnee) reported

    @Plusnet Your customer service sucks!!! Never again.

  • greeno2009 James 👌🏻 (@greeno2009) reported

    @Plusnet hey guys do you have any issues in cw2 area as our internet isn’t working ?

  • Plusnet Plusnet (@Plusnet) reported

    @gemgem89 Hi there, sorry to see this. Is it definitely 0800 432 0200 that you were trying to call? Could you get back to us with a description of the WiFi issue that you've been seeing too please? - Adam - Plusnet Sheffield

  • FlippyFF Simon Cooper (@FlippyFF) reported

    @Plusnet Well that's strange as I last made contact with you in February - trying to cancel my bt sport which was not done.

  • N1X0 Luke Nixon (@N1X0) reported

    @Plusnet absolutely shocking service. Another no show by your engineer today. Booked a day off work for this and have had no broadband since 6th May. Ridiculous that two engineering visits have not been met

  • ragledhill Rachel (@ragledhill) reported

    @Plusnet hello, are there any problems in M20 at the moment? My internet is constantly dropping out and showing a maximum current speed of 6Mb. I have unlimited fibre so hoping it'll be a bit higher than this? Thanks