Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 02/06/2026 16:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pinklilycat Zinone (@Pinklilycat) reported

    A 50 minute phone call eventually made it clear that @Plusnet had never sent it. They promised to rectify that immediately. On the 26th I called again as I *still* had no router, and therefore no broadband. My parter works from home as was having to rely on a dongle which we had

  • thushara175 Thushara (@thushara175) reported

    @Plusnet had a monthly sim with you for a few months now - most days I can’t make calls or receive calls either. Coverage apparently is good around my area. I’ve even tried resetting the network settings

  • CastroTurner Mark Castro Turner (@CastroTurner) reported

    @Plusnet Top job cutting my internet off 1 month before I move address.. Really poor customer service.. finally admitted fault.. But it’s basically 10 days to reconnect..

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @DionneMariee @Plusnet I have exact same issue and dont know what to do to get this fixed. They are sending me stupid generic apologetic messages and are not bothered to do anything

  • apblackwell Andy Blackwell (@apblackwell) reported

    @RetroKnight75 @TalkTalk ‘The industrial action will not only cause issues for BTcustomers, as Openreach manages the Installs & repairs for Talktalk, Sky, Plusnet, Vodafone and EE’.

  • karenneemcnally KarenneeMcNally (@karenneemcnally) reported

    @MartinSLewis shout out to @Plusnet customer service great & upgrade within contract allowed saving me £10 month; every bit helps #CostOfLivingCrisis

  • diamondsforex Chartist (@diamondsforex) reported

    Ongoing saga #Plusnet. Advised to cancel DD - which I did - and now being threatened with a Debt Collection agency. Delightful.

  • LewieKong Lewie Kong (He/Him) (@LewieKong) reported

    @Plusnet The only reason I raised it is because your service has been impeccable since I joined back in January so it seemed a bit odd, but usual service seems to have resumed. Thanks for getting back to me though.

  • Murrman2020 Mark Murray (@Murrman2020) reported

    @TOrynski Switched from Sky to Plusnet, to Shell over last 5 years. Major hassles cancelling Sky and Plusnet. Looks like it's going to be the same when I cancel Shell. Might not bother, will be moving back to Ireland so I don't care if they try to collect money from closed UK bank account.

  • SpagFlying The 🇺🇦 Flying Spaghetti Monster (@SpagFlying) reported

    @betsyspangles Plusnet. Also you get 17gb data for £8.50 as bb customer. 👍