Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 02/08/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahWoo22 Sarah Turner (@SarahWoo22) reported

    @Plusnet Why have you cut off our internet services with no warning? Your customer service has been awful ever since we switched to you. I have no idea how you win customer service awards.

  • BrixhamUK PennG0VQY (@BrixhamUK) reported

    @YijArt @Plusnet To be honest, I can't be bothered to go to all the hassle of changing over to another company. I don't actually use my smart phone for anything but emergencies when I travel alone in my van. I've made sure that my phone connects to my home network at home now

  • voiceproject Voice Project Choir (@voiceproject) reported

    @plusnethelp hello Plusnet. I’m trying to delete my webmail emails as emails to my address are bouncing back but they won’t delete. Can you can help me? Thanks. Jon

  • csogilvie Colin (@csogilvie) reported

    Hmm... @Plusnet - if you’re going to email me telling me I can get broadband cheaper from you, saying “Sorry, the offer you selected doesn't apply.” when I try and do it is NOT a great customer experience. It could even be a negative as I may look elsewhere!

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @AMaryHughes @Plusnet I’d try and cancel. You get 14 days I believe. I’m stuck with super fast broadband that keeps dropping 5-6 times daily. I’m currently trying to resolve but not having much joy at the moment and having to use my mobile data to allow my kids to work from home.

  • TherealHobbers Hobbers (@TherealHobbers) reported

    @Plusnet my broadbsnd is not working in LS28 please can you advise if there is a known issue?

  • AcademyDriving peter brason (@AcademyDriving) reported

    Rant for the day Talk Talk, woke up again with no internet, no help to 9am thankfully switching to Plusnet with 24/7 help! Can't wait! #talktalk

  • Ed57700909 Ed (@Ed57700909) reported

    @plusnethelp I’ve just sent an email to plusnet support. Question number: 209395642. I look forward to hearing from you.

  • DukeGledhill Dr Duke Gledhill (@DukeGledhill) reported

    @Plusnet How do I cancel my fathers account as he passed away? Thanks.

  • bradsin_FCCA Brad Sinclair (@bradsin_FCCA) reported

    @plusnethelp I am dissatisfied with there being no resolution to my connection issue.A further month has passed and my broadband speed has got worse! I am not convinced Plusnet can fix this problem. Every time I try to call, I receive a message that Plusnet is busy and call back!