Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 12/18/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lucygracee5 Lucy (@lucygracee5) reported

    @Plusnet hi, are you having network problems in York? Our internet has been dropping all day and is now not working hours at all

  • JennyGill15 Jenny (@JennyGill15) reported

    @Plusnet hi. I'm having problems with my Internet connection. I've sent a dm

  • Sian_L_S Siân (@Sian_L_S) reported

    @Plusnet terrible speeds. Constantly losing connection. Really sick of this. Tried to call you and the number listed online says not in service?! Can you please arrange for someone to contact me back. Paying for broadband and using mobile data to send this! Frustrating.

  • aaron24wood Aaron Wood - twitch.tv/aaron24wood (@aaron24wood) reported

    @Plusnet Are you good, my people? For literally no reason whatsoever that I can find, my connection speed is so bad it's practically in the stone age. Like, 720p YouTube is pushing it. THAT bad. And given how you've started taking a massive increase off me, Not best pleased.

  • DanielJDrever Daniel J Drever (@DanielJDrever) reported

    @Plusnet my broadband contract is close to running out and will charge double I'd be interested in staying as a customer on a different tariff however the account is still under my former flatmates name which I am registered as a 3rd party for. What can you do to help with this?

  • Plusnet Plusnet (@Plusnet) reported

    @yoginisyoga Hi there. I'm so sorry for the delay in getting back to you and that your mobile data isn't working whilst you're abroad - I can imagine that this is a pain! Which country are you in at the moment and are you getting any service at all? Regards, Emily Plusnet Leeds

  • Catherine_Muw Catherine (@Catherine_Muw) reported

    @Plusnet Signed up for Plusnet mobile and provided PAC. Sim received yesterday. Email today that it’s activated. Still on old network. Can’t login to Plusnet Mobile online using my mobile number and the email address you used for the confirmation. Can you sort this please?

  • KesSmith1 Kes Smith 🇺🇦 (@KesSmith1) reported

    @Plusnet what's wrong with broadband in AB12? My broadband has been on and off since 11am. I've reset the modem router a couple of times which did not fix things.

  • March_Hare82 Trains with Nick (@March_Hare82) reported

    @Plusnet I have continuing problems with my broadband dropping the connection, this has been going on for months now. I've had an engineer out who hadn't a clue what he was doing and "repaired my WiFi", (I run a wired ethernet connection) I require an urgent fix or no payment!

  • AlternateAdMan Keith C 🇺🇦 (@AlternateAdMan) reported

    @Plusnet - are you having network outage problems? My signal has dropped in Stirling and haven’t been able to get anything other than emergency cellular signal all day!