Plusnet Outage Report in Saxmundham, Suffolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (12%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 (@MatthewHewitt84) reported 7 minutes ago

  My FTTP is showing a red light on my LOS on the OTN tonight at 12:45am I noticed, it was fine earlier. Maybe a network outage @Plusnet

• John Gordon (@bluedonkey) reported 8 minutes ago

  Hey @Plusnet, I just turned a few features on for my mother's phone account, and now (a) I am locked out of making other changes (lame), and (b) the only thing you've done so far is disable a feature I didn't change. #FAIL

• ANDREA RENFREE (@AndreaRenfree) reported 10 minutes ago

  @Plusnet Internet been off all day, tried everything suggested, still nothing, tried calling customer services, on hold forever, not impressed, can you help please?

• 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 (@MatthewHewitt84) reported 12 minutes ago

  @Plusnet My broadband came back on last night I think there was outage because my ONT was red

• Jay Blackett (@BlackettJay) reported 14 minutes ago

  @Plusnet Hi, my SIM card hasn’t arrived and I cannot call the support number given because I do not have a sim card. It’s been 10 working days and I have already been charged to start my plan. Thanks

• Lorna Hassell (@LornaRAWR) reported 18 minutes ago

  @Plusnet every single month without fail my net goes down for a good few hours, normally of an evening some point around 8pm til midnight. Just a flashing orange light for no reason. I'm in the Liverpool area and your site never says there's an outage. What is happening?

• julie merritt (@julesdaw) reported 27 minutes ago

  Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet. #openreach #plusnet #badcustomerservice

• Thushara (@thushara175) reported 28 minutes ago

  @Plusnet messaged you a while back and replies are taking very long. I’ve not been able to use my phone to make or receive calls for weeks now. I’m not happy at all with your customer service. I have no way of calling you because my phone does not let me make any calls.

• AlbaM #Saveourkids (@AlbaM007) reported 31 minutes ago

  Seems to be issues with text message not coming through lycamobile and plusnet anyone else @CarolineCoramUK

• julie merritt (@julesdaw) reported 32 minutes ago

  Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.