Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 01/08/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CrimTonyK Tony Kearon (@CrimTonyK) reported

    @Moonface1975 @Plusnet I was thinking of moving to them, but if this is the standard of their customer service they can forget about it. #PlusNot

  • Plusnet Plusnet (@Plusnet) reported

    @iamduncan I can see that you have since discussed this with our technical support team and an engineer visit has been arranged so that this can be investigated further. Please get in touch on here if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds

  • timnorman64 Tim (@timnorman64) reported

    @Plusnet any chance of some help with a renewal that doesn't seem to have gone through?

  • Squarerigght1 squarerigght (@Squarerigght1) reported

    @LeeReece18 @Plusnet Off topic....Your top interesting??? Do you know what flag that is and who do you support?

  • barryrr2012 Barry Richards (@barryrr2012) reported

    @Plusnet wow! Went on to uswitch yesterday to switch from sky... no problemo and take 24.99... then message says it's been delayed call this number or go to the help CAN'T GET AN ANSWER FROM ANYWHERE. RUBBISH

  • Plusnet Plusnet (@Plusnet) reported

    @Gilliwater Hi there Mat, I'm really sorry about the issues with this, we have indeed had some teething troubles with Norton but that's due to get fixed today. Apologies again for any hassle. - Adam - Plusnet Sheffield

  • LMac1970 Mr Lawrence 😷 (@LMac1970) reported

    BTW I’m not knocking PlusNet, who are pretty good for customer service and value, and I can see myself buying fibre broadband from them later on; this is probably down to me overloading my free router with too many connections. But the mesh stuff could be handy later. 5/5

  • LucidWhim Fiona 💙 (@LucidWhim) reported

    @Nflynn_gbm I have had no problems at all with @Plusnet and they do really good sim only deals . I currently pay £7 a month for 10GB and unlimited calls and texts. The coverage seems good.

  • fletch1002 🐧 Fletch1002 🐧 (@fletch1002) reported

    Anyone else with @Plusnet in #glasgow having internet issues?? My network dropped suddenly

  • Th4Saint_ Th4Saint (@Th4Saint_) reported

    @RayMcCrae @fletch1002 @Plusnet Virgin media and i have **** tonnes of packet loss, tried changing my coaxial and ethernet cables, no difference. Theres alot of works happening around my area so it might be to do with that? had it for days now