Plusnet Outage Report in Saxmundham, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saxmundham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
E-mail (8%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Frank Roberts
(@FrankDRoberts) reported
@Plusnet Registered with Plusnet for internet end of March, informed 10-14 days, had to wait three weeks until 17th April. On 16th April get message stating internet will not be ready until ready until 30th April. No explanation. Not acceptable level of service!!
-
1337mxtt
(@1337mxtt) reported
@plusnethelp Well done to the engineers at Plusnet who resolved the issue quickly. 👍
-
Ruth
(@Ruth82046341) reported
@Plusnet failed to arrange internet installation on agreed date, plusnet confirmed they made the mistake (listened to the calls). Has cost me a LOT of money in bolt-ons to be able to keep working from home whilst you fix mistake. You say you'll credit me but not refund!
-
Nathan
(@NathOrme) reported
@Plusnet awful! Every night I have to turn off my WiFi and restart it! Terrible terrible terrible!!! Please do something about it. Speed guarantee... worst connection I’ve ever had. Contact me for details please
-
Ruth
(@Ruth82046341) reported
@Plusnet now saying that if I leave their service (which I would have a right to do seeing how they have failed me) I will forfeit the money they owe me (which I only had to spend to fix their mistakes!) Being held hostage as their customer!!!
-
Anger Bunny 🦄🐇 🦖🐍🐠🦋
(@Bowiesexual1973) reported
@Ben_Scott_DOP @fesshole ****, really? i want to ditch virgin and their shiny megaspeed broadband and move to plusnet with their lacklustre 60mbps. do you advise against?
-
Steve McCarthy
(@stvmccrthy) reported
@jessmeacham I'd assume yes it's through the phoneline as they use the BT network. Things might have changed since my plusnet days but it's pretty much only Virgin and a few small companies that use anything other than the phoneline.
-
julie burton
(@juliesharris) reported
@Plusnet getting really pissed of with your Internet bottoming out even though I pay for fiber I m getting a **** service tbh
-
huesbnb.co.uk
(@huesbnb) reported
How can a business go from great customer service @plusnethelp to useless in such a short time, yes “it’s Covid”, but we are all in the same boat!!.... live chat hasn’t been working for months and never a reply via Twitter messaging.... time to move on from @plusnet I think 🤔
-
Frank Roberts
(@FrankDRoberts) reported
@Plusnet Dreadful service! signed up end of March; 10-14 days for internet, had to wait 3 weeks until the 17th April, on the 16th get further message stating internet will be ready by 30th April!!