Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 12/10/2023 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • carolbradycpcm Carol Brady MBE (@carolbradycpcm) reported

    @nocaresgiven22 @birmingham_live No plusnet. The wifi and hub is fine and all other devices and tvs working. Known issue with Sony apparently and it’s driving me nuts as we can’t watch anything other than terrestrial tv 😖

  • pprinplup2 Percy The Prinplup 💙 🐀 (@pprinplup2) reported

    No internet on #virginmedia? Go to @Plusnet instead! I've never been let down by their @BT_uk-backed broadband.

  • SteveFforde Steve Fforde 🖤🤍💜 (@SteveFforde) reported

    @virginmedia This morning's was the tipping point for me, I've switched to @Plusnet, please could you get your call centre back up so I can cancel my contract!

  • TimButlerWorcs Tim Butler (@TimButlerWorcs) reported

    @Plusnet I never did get through - I asked how else I could get in touch and Plusnet told me the only alternative was by letter!

  • VictorMeldraw 🐾 🐈‍⬛ චᆽච Lucky Nigel Cat චᆽච 🐈‍⬛ 🐾 (@VictorMeldraw) reported

    @jo2107 @plusnethelp @Plusnet They are being too vague. (1) can U change Plusnet mobile current plan? (2) how long before Plusnet mobile moves to EE & what prices / will they protect tariffs? Bad PR to close to new customers & not reassure current.

  • Tommy_Macinnes Macinnes (@Tommy_Macinnes) reported

    @Plusnet hi Plusnet can I say your new text service is shocking! Been waiting for half hour for a text about my WiFi error and nothing. Can someone please message me so I can ask for an engineer! My WiFi has gone down and trying to get some help is almost impossible!

  • AlisonRoyles Alison Royles (@AlisonRoyles) reported

    @KazzyAnnie1 We've had plusnet for years. Never had any major gripes with them.

  • MadgeOrrity J Brown 💙💛 (@MadgeOrrity) reported

    @AdvocateforJus4 @Only9built I'm not sure. Lots of people seem to like TalkTalk but we had a bad experience with them.. Conversely, we did okay with PlusNet, although their reviews online aren't as good. I liked that they had UK Call Centres so they seemed better staffed at times when we needed help.

  • Bladorwen Bladorwen (@Bladorwen) reported

    @Plusnet you've just raised our monthly bill by over £6.80. We will be ending our DD unless we can get through to a human and not your stupid chatbot.

  • Oscargetsit Oscar (@Oscargetsit) reported

    @KazzyAnnie1 Plusnet are by far the best I have had for years. Never an issue, fair pricing for the best speed packages and don’t bombard you with emails. In my life I have dealt with Virgin companies 3 times, each time has been a nightmare, they will never get a penny out of me again.