Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 02/09/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gmorgan2405 Gill Morgan (@gmorgan2405) reported

    @Plusnet Can't receive phonecalls since 11:20am today. Any known issues? Have sent a DM.

  • 16StringBass DoesNotPlayWellWithOthers (@16StringBass) reported

    @Plusnet Awful level of service, pay bill, still restrict the mobile line. Speak to them confirm payment get text saying line restored, now handset blocked from network Got to be kidding me

  • Rose_Arrow7 Shelley welsford 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Rose_Arrow7) reported

    @Plusnet parents having mobile issues. No signal on both devices. Any issues local to Doncaster?

  • WhoPotterVian Sean The Mondasian Cyberman (@WhoPotterVian) reported

    @Plusnet Please sort your useless internet about. It's utterly pathetic when it takes an hour and fifteen minutes to stream a forty five minute episode of Moon Knight, because your poor quality broadband is not up to the job.

  • LondonGirlSays London Girl (@LondonGirlSays) reported

    @Plusnet Hi I’ve been on hold for 30 Minutes. I just need a new email from you with a refund link as the last one expired. Can you help?

  • PaulTimms13 Paul Timms (@PaulTimms13) reported

    @Plusnet #mobiledown Just been told that the Plusnet Mobile Network is down atm!

  • EliciaHighfield Elicia Highfield (@EliciaHighfield) reported

    @Plusnet I have not had any signal for nearly 2 days I can't contact you because or this and it is really starting to get on my nerves can I please talk to someone

  • kinger1959 Steve King (@kinger1959) reported

    Huge thanks to Tony, Adam & Emily of @Plusnet for their fantastic help and service in resolving a difficult issue for me.

  • DizziPixxi DizziPixxi (@DizziPixxi) reported

    @A_Lansbury_Ltd @SkyUK I think that they’re all about the same, ie give us your money. It depends where you live regarding high speed or even half decent speed broadband. I can only get a copper wire connection unless I go with Virgin, (not happening). Plusnet has UK based help.

  • RevDrDom Rev Dr Dom💙 (@RevDrDom) reported

    Not having much luck with @Plusnet tech support today, shame as last time I used them they were fantastic