Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 12/15/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fashionho Tomas Dano 🌈 (@fashionho) reported

    @Plusnet hi, I have issues with the internet.

  • Hotspur67 Mo (@Hotspur67) reported

    @KimEdwards48 BT sport was around 12 a month I think with BT but you had to have a year contract. It’s 18 with plusnet but I can cancel anytime so I cancelled for June and July as I only watch football on it, il go back in by mid August.

  • lanky1ben Ben (@lanky1ben) reported

    @Plusnet My sim has failed I have no connection to any service, no calls, no texts, nothing! It started today and nothing can fix it!

  • SaxonPark Andy Parkes (@SaxonPark) reported

    Sat here. No internet. Mobile data cover. Fault reported Thurs 1700. Out since 1630. 2 hrs on landline as we kept copper line!! Done swap to internet phone! Line dropped. No calls back!! No updates from any service providers. @Plusnet Please call me. I will DM my details.

  • concernedoptom1 concerned optometrist (@concernedoptom1) reported

    @Plusnet is it possible to upgrade to Hub2 on adsl, currently have problems with WiFi stability

  • Plusnet Plusnet (@Plusnet) reported

    @Pasquills Hi there Donna, I'm really sorry that you're having problems with disconnections. Please send us a DM with your username and I'll make sure we get that sorted out for you. Apologies too for the delayed response, we're busier than usual at the moment. - Adam - Plusnet Sheffield

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Saturday morning when I’m not working and have more time. I have just come to sort it out and a text message comes through saying “your services have been restricted”. Please can you remove the extra charges; this really isn’t fair now.

  • Plusnet Plusnet (@Plusnet) reported

    @rashad_mughal Hi there, sorry for the issue with getting verified on Community. If you can get back to me on a DM with your forum username I'll get the mods to approve it for you. Adam - Plusnet Sheffield

  • Munross Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@Munross) reported

    @IL_Tenore @Plusnet also a customer for many years. Currently paying for 32Mbps .. getting 0.6Mbps. If it wasn't for the grief of changing email address I'd be gone.

  • Lubybh Lubna bhatti (@Lubybh) reported

    @Plusnet such terrible signal. Supposed to use the EE network but I can’t get a signal, it drops calls and is useless. I use another phone with an EE Sim in the same area and I have no issues connecting or taking phone calls. Not impressed with the Plusnet signal at all