Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 01/14/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • clair1975eye clair vinning (@clair1975eye) reported

    @Plusnet please help!!!been on hold for 20 mins...I have no dialling tone on my home&wifi is slow!!!

  • vk_tiffany Mr & Mrs Jacks Magic (@vk_tiffany) reported

    @blackjag63_LH We had plusnet issues so went back to BT. Weird as they are almost one of the same!

  • hr_darren A better Wales is Possible (@hr_darren) reported

    @AndrewMorganRCT @skytv I had the same and moved to Plusnet... Their customer service is excellent.

  • entwisi ian entwistle (@entwisi) reported

    @virginmedia Super hub 3 is the WORST router in terms of coverage I have ever had. EE/Sky/plusnet/ all 100x better than the garbage you provide. Is the hub 4 better? Is so give me one or I shall be reverting to fibre asap. Slower onward connection is less hassle than crap internal network

  • s_rowles Stephen (@s_rowles) reported

    @Plusnet so my broadband is out for the 2nd time today. Go to support pages, says you are open until 10pm, phone up and lines say you closed at 8pm. Live chat also not available all day. Not great :(

  • meffewcs Matthew 🦧 (@meffewcs) reported

    feel like pure **** just want to watch some good old cs streams but most are set to 1080p60fps and plusnet cant handle that without buffering 10 times within 5 seconds

  • shellers52 Michelle (@shellers52) reported

    @Plusnet my internet has dropped. Any issues with broadband in postcode CR0?

  • AlanMor65699190 Alan Morris (@AlanMor65699190) reported

    @plusnethelp Hi, I reported a problem with my Plusnet broadband on 15th December last year and was told your technical dept. would be in touch. They never did. I have tried to contact you many times since and just get continuous voicemail. Please respond.

  • hjames2018 @RockPaperWater (@hjames2018) reported

    @Plusnet why haven't you replied to my query why you've tripled fees 7 months in to an 18 month contract, based on previous usage so no surprises to you in unexpected usage my side of things. I contacted you on the help side of twitter, (not helpful at all). I'm leaving.

  • munchiewitch1 Ann Baxter (@munchiewitch1) reported

    @Plusnet help please cant get on to account, to renew and pay bill.