Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 01/14/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dtoutoungi Danielle Toutoungi (@dtoutoungi) reported

    @plusnethelp @katjdenham Incredible level of incompetence from Plusnet: arranged a broadband upgrade for my mum, specifically agreeing for the switch not to happen till next Friday when I am there to help her sort it... 1/2

  • TrishSansom Trish Sansom 💙🟨🟥 🟠💛 (@TrishSansom) reported

    @Plusnet You do have support , but not any that's useful for deaf people. Very few deaf people I know use text talk. Anyway , you are an Internet company. The only one that does not allow Internet to close accounts. I suggest you talk to any of the deaf charities to ask their opinion.

  • proactivepaul Paul Brannigan (@proactivepaul) reported

    @Plusnet any chance of a response to support ticket 219049467 ?

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @bt_uk Thanks @bt_uk better service in one tweet than 6 phone calls with @Plusnet

  • MECFSisCFSnotME Atypical Poliomyelitis (Myalgic Encephalomyelitis) (@MECFSisCFSnotME) reported

    @RunninOnEmptee @virginmedia Lol oh i never had issues with Plusnet. Virgin always cut off when my dad was with them. Sky does sometimes. Plusnet when i was with them. Never cut off once. Maybe its areas and number of people on network too. I duno.

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet @plusnet is the worst customer service and broadband provider! I suggest you contact me ASAP! This is the biggest regret of my life choosing you

  • WhamHideout Wham (@WhamHideout) reported

    @AlisonM27012650 @Plusnet Looks like they down totally now

  • katy_clouds ☁️Katy Clouds☁️ (@katy_clouds) reported

    I am SICK TO DEATH of @Plusnet and their hideous customer service - today they took a direct debit that I paid last week and when I call, their systems are down

  • davidn_clare David Worthington (@davidn_clare) reported

    @Plusnet our broadband speed is so slow it is unusable, please help

  • 198kHz Martin (@198kHz) reported

    @Plusnet Hope supply chain problems aren't affecting di-lithium reserves.