Plusnet Outage Report in Saxmundham, Suffolk, England
Why is my Plusnet service not working?
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Saxmundham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Campbell (@GuyCamp24759078) reported@plusnet is there any chance at all that you will be able to do something about this horrendous-ongoing-broken service?!
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• • ＫＥＶＩＮ ＰＥＡＲＳＯＮ • • (@kevkerpow) reported@Plusnet Thanks for your 'generic' reply. However the problem is NOT resolved. Down for nearly 12 hours now. My wife has not been able to work from home today.
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Sarah V W (@svw71_w) reported@Plusnet why does your engineer fault bot ask me to type “next” to book the next available appointment but then FAIL to tell me when that might be????? I have a business to run. You’re not picking up phones either. Appalling customer service
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Harry Gateaux (@UtterlyRekt) reported@Plusnet @squidgybo Oy Curtis, explain why sending a new hub and a useless Openreach engineer results in a speedy return to the flashing red light and no service. Honestly a useless company.
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Wzlet (@radek_ratel) reported@Plusnet Hi Emma, I know that's the release, but that wasn't the issue. It wasn't only emails or PMC. Folk including myself were connected - as in the router was happily blue, but couldn't access anything, inside or outside plusnet. No routing was happening, widespread.
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Harry Gateaux (@UtterlyRekt) reported@fannyanne93 . @plusnet don’t GAF. Worst service.
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Samphire Kirby (@samdive) reported@areej_abuali I did it this morning as our Internet went down with the Plusnet outage.. super sunny this afternoon!
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Rach 🌻 (@rachcoon) reported@Plusnet 15 hours without Internet. I pay for this service...
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Malcmite (@Malc_Armstrong) reported@Plusnet Todays outage has shown me that plusnet does not care about customers. The web page is broken, the txt service is scripted crap and no one is calling back or seemingly fixing anything. A poor service I will be changing at next opportunity. Currently waiting on phone fir 40 mins.
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RedFairy (@RedFairy) reported@Plusnet my broadband is still off. Has been since about 10am. I’ve been patient but the lack of communication and support is getting very annoying now! Trying to work from home has been near impossible. Just some honest info would be appreciated