Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 12/10/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • oliver_shergold Acid 🇺🇦 Mouse (@oliver_shergold) reported

    @Sparkypatrick Yes I saw that, Talk Talk the cheapest, never looked at Plusnet, just walked up to the precinct and set up new account, new contract, fed up with Freeview content so now at least got all the Sky channels plus catch up and record.

  • julierainey Julie Rainey (@julierainey) reported

    Hi @Plusnet - day two with no mobile signal and same last month. Any chance of an update? Thank you.

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet My wife is the account holder for her 89 year old dad,his router is about 8 years old and not working properly,and he is mostly housebound, how does she go about getting him an up-to-date router please. Thanks.

  • grahm95 Graham (@grahm95) reported

    @Plusnet Can you tell me the call charges from my home phone to 08456 023 069, please? I need it broken down into Access Charge and Service Charge. Thanks.

  • g9nesis1 g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    @Plusnet Local mast checked by you during phone call - no problems reported. Told me to carry out umpteen test calls all day - before you'd accept a failure report ... I told you to cancel all my contracts. New suppliers SIMS in my phones - perfect signal ! New supplier 'Did Me Proud' !

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    Plusnet a truly hopeless. Internet is down and it’s impossible to contact anybody?! @Plusnet

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @hannahsquill @Plusnet I think the problem is that, like your London trip, you will be using more data than usual, and it is better to have systems that avoid using data at all (e.g. pre-recorded music).

  • samantha_annh Samantha (@samantha_annh) reported

    @Plusnet really not happy that we have taken time off work for an engineer to come, warned about a cancellation fee if we couldn’t make it, only to be told we never needed one in the first place?

  • AdrDwn101 Not A Number 🇺🇦 (@AdrDwn101) reported

    @NortonSupport Hi Neha thank you for your reply. Whatever the problem was yesterday it is now fixed and I have Migrated to Norton with Plusnet

  • GrumpyHatLady zombiehatlady (@GrumpyHatLady) reported

    @Jord019 @MrFibbers @Plusnet I didn’t get notifications until I got home. Was relying on having a phone signal for my daughter to contact me if we got separated.