Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 03/24/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaWinder90 Rebecca Aldred (@RebeccaWinder90) reported

    Their team can’t stay on the phone over 3 minutes to deal with a problem but customers are expected to wait for over 30 minutes to speak to someone @Plusnet @plusnethelp this is meant to be the service you offer businesses? The only premium thing about your service is the cost!

  • DarrenFinn1983 Darren (@DarrenFinn1983) reported

    Internet down and no reply from @Plusnet terrible service! 😡🤬

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    @MoragSievwright @Plusnet Had a dreadful experience with plusnet. One advisor told me I was expecting too much to run my phone and TV on WiFi. Another suggested my washing machine or a neighbour was causing problems. One mention of Ofcom on twitter got my contract cancelled

  • xRachellenax Rachel Angell&Jonah (@xRachellenax) reported

    @Plusnet is there currently issues with broadband in Sheffield. Mine has been down for about 30 Mins now l

  • amberjade310 claire thompson (@amberjade310) reported

    @Plusnet absolutely diabolical service since we moved to plusnet the speeds we should be getting vs the speeds we have been getting - wow! Used more mobile data since joining them than ever before and now tonight we have nothing! Helppppppp

  • Sam4Eastleigh Sam Jordan 🌹🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@Sam4Eastleigh) reported

    Cool. @Plusnet internet down again. Cool.

  • misssheepy Emma Wilson (@misssheepy) reported

    @Plusnet But you don't resolve the issues... you provide shocking Internet and then when people have had enough and have no choice to switch services you don't them for early terminations fees.

  • CharlyLC Charlotte Corder (@CharlyLC) reported

    Absolutely disgusting service from @Plusnet - after 2 weeks of back & forth about our internet issues, multiple calls chasing for updates, you're telling us today it could take another 10 days to fix?! You'll be paying out for the work I've had to cancel then I assume? Not happy.

  • BiteYourBrum Bite Your Brum (she/her) (@BiteYourBrum) reported

    Hope everyone’s having a great day - except the multiple useless morons working for Plusnet that have made moving home a nightmare and couldn’t give a crap about it. Hope your next **** is a cactus 👍🏼

  • Plusnet Plusnet (@Plusnet) reported

    @Chris_P_Lewis Hi Christopher, we’re very sorry for the small number of mobile customers who had some problems with their bill. We’ve contacted those who were affected and made sure their bill is now correct - Adam - Plusnet Sheffield