Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 03/15/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @emeliasmum Hi there @emeliasmum, I'm really sorry the experience you've had hasn't been great, this is not the level of service we aim to provide. I would like to turn this round for you and get your problem fixed. Could you DM me your Plusnet username? -Mike.P Sheffield

  • MickeyShiraz Michael Shearer (@MickeyShiraz) reported

    @Plusnet I’ve just moved house and my internet was due to be on 25th and here we are on the evening of the 26th due to start work(from home) tomorrow morning and NO ROUTER, NO INTERNET AND EVEN NO RECORD OF MY NEW ADDRESS?!? These are peoples livelihoods!! DISGRACEFUL SERVICE

  • KippaxRyan92 𝙍𝙮𝙖𝙣 𝙄𝙣𝙜𝙡𝙞𝙨 © (@KippaxRyan92) reported from Thornton, England

    Is #PlusNet broadband a part of BT? Thinking of switching as my current internet is nearly out of contract but had bad experiences with BT in the past so am at a bit of a loose end. I rely on descent internet as I stream everything via my TV.

  • corriedaines Corrie Parody Daines (@corriedaines) reported

    @Plusnet can I freeze my account? As I have moved out and will have to cancel. But it would be better to freeze ... I can't get through on calls ...

  • PeterMu22490448 Peter Mulholland (@PeterMu22490448) reported

    @RainbowZilla87 the thing is, there's really only two good options - Virgin Media, and a service provided by BT. A lot of people dont realise if you get Sky, Talktalk, plusnet whatever, it's provided by BT. If it's **** from one provider, it will be **** from all of them :/

  • ian_bill67 @ian_bill67 (@ian_bill67) reported

    @gmb @MartinSLewis I've just bought a sim free Pixel 7 pro phone and put my 12gb data unlimited texts and call @Plusnet 30 day sim only card only £8 why should I pay any mobile network £40+ pm for a 2 year contract

  • passifromtarn steven passmore (@passifromtarn) reported

    @KippaxRyan92 Plusnet is the worst Internet I've had. Dial up in the 80s was quicker

  • ItsJamesPowers James Powers (@ItsJamesPowers) reported

    I've also ruled out @plusnet & @bt_uk as they effectively the same company as @EE and likely employ same standards with regards to fixing an issue that they caused.

  • DrMattGray Dr Matt Gray (@DrMattGray) reported

    @TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet

  • RAD12304234646 RAD123 (@RAD12304234646) reported

    hey @Plusnet my wifi is working on my pc howver its not letting me download things it says i need to sign in with email and password but i can accsess youtube, netflix ext just can not download anything as it says im not connected please is there a fix for this?