Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 03/24/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @doc_matt_jacko Hi matt, I've received an update stating that this should now be resolved. Please give your router a master reboot and let us know if the issues are ongoing. -Adam - Plusnet Leeds

  • xxanna11xx Anna Hazel (@xxanna11xx) reported

    Plusnet has well and truly let me down today. Sat like a spanner for ages turning my wifi box on and off. Turns out the entire network is down

  • JustDirk2 Just Dirk (@JustDirk2) reported

    @plusnethelp still not working even after you tweeted it is... come on guys please #plusnet #internetdown

  • Clark3y Clark3y (@Clark3y) reported

    Wow imagine, get revived in Apex only for my router to give out 2 seconds later, @plusnet routers are garbage, if you want to get plusnet buy your own router.

  • chunkyboy88 chunkyboy (@chunkyboy88) reported

    @Plusnet Maybe try and solve the massive outage thats been going on for day huh ? Rather than peddling the governments krap

  • deni_b Deni (@deni_b) reported

    @plusnethelp Would be interesting to see what that "small number of our customers" is, as we have been experiencing daily outages for over 3 weeks. Perhaps it would give Plusnet a better picture of the problem. We are still down, 3 hours so far

  • CHRI5BOURNE Chri5 Bourne (@CHRI5BOURNE) reported

    @ReachBenSpeake @Plusnet @plusnethelp You’ll still have the problem at 1pm so you can call then!! Info coming from #Plusnet is a total joke today.

  • timporteruk Tim Porter (@timporteruk) reported

    @plusnethelp guys, can I get confirmation on whether plusnet is down in the LU2 Luton area? Currently have no internet

  • HoldingLucy Lucy Holding (@HoldingLucy) reported

    @plusnethelp @Plusnet some tweets saying issues resolved.. other tweets saying it’s not.. asking for DM but then don’t reply.. not great customer service..

  • deni_b Deni (@deni_b) reported

    @Plusnet Perhaps keeping our Internet connection up and running would help ?