Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 12/04/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    @Plusnet @UswitchUK I want to make a complaint about plusnet who do I email? I do not want any automated bot or to call I want to complain in writing

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    I switched from sky to plusnet. Sky all worked fine. Plusnet took over and no landline and no broadband Faulty line. Fine before. Earliest fix date=no pay. No fix til fri pm. No landline no Internet no mobile signalTotally cut off at home @plusnet @UswitchUK

  • Jimnoble1 Jim Noble (@Jimnoble1) reported

    @Plusnet yes my laptop spped is so slow why and i keep getting a caption saying wait, please sort this out for me

  • km_gracie Kerry Gracie (@km_gracie) reported

    @Plusnet are you aware of any problems in the NE15 area? I've not had any mobile signal (calls, texts, data) since lunchtime today and your call center is too busy to take any calls. Thanks

  • philsbin Phil 🏍🏍🏍🏍😁 (@philsbin) reported

    @Plusnet Can't seem to login to my emails, keep getting some message about failed fetch command? Can you help

  • Plusnet Plusnet (@Plusnet) reported

    @jazzandshiraz @UswitchUK Hello! I'm so sorry to hear you've had such a bad experience. If you'd like me to look into this, just send me a DM with your username. I also want to let you know all of our calls are recorded, and call listenings can be arranged if there's discrepancies. - Cal, Plusnet Leeds

  • K4rmaRules Sharon - Start voting for people who care. (@K4rmaRules) reported

    @Plusnet Do you k ow of any internet outages in the Mid-wales area? My connection been down for over an hour.

  • all_sweetness Ungoogleable (@all_sweetness) reported

    Day Five without a home Internet connection and @Plusnet still haven't to successfully send me my router. Or provide me with any updates. My "service" with them started on the 10th. They've already got my money. New customer experience is 😖😣😞

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    @Plusnet @UswitchUK @BBCWatchdog no more relaying same story to plusnet had enough. Want to write a complaint. Who to please?

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @plusnet regarding scam callers on your mobile service (@EE) what can i do to cut this down. I must have been put on a list as i am getting daily calls, had about 5 today. I don't mind wasting scammers times, but it's getting a bit too much at the moment