Plusnet Outage Report in Saxmundham, Suffolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (12%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Sam Turrell (@SamTurrell) reported 5 minutes ago

  @vhixy @SkyHelpTeam Same but with @Plusnet. Why won’t they acknowledge this is a major issue?!

• Sam Turrell (@SamTurrell) reported 5 minutes ago

  @Plusnet are there any issues in the york area? I’ve seen numerous tweets but no responses. My internet has been down for like 5 hours now

• Plusnet (@Plusnet) reported 9 minutes ago

  @esarty Hi Steve, I've just made some changes to your account to patch up the broadband issue until we get your new account up and running. Would you mind giving this another try and confirming if the broadband is working? - Cal, Plusnet Leeds

• Mark Baldwin-Ramult (@MBaldwinRamult) reported 12 minutes ago

  @Plusnet Hi, problem with my latest bill! I renewed my broadband contract on 8 Dec (before it actually ended in Jan), and agreed a price of £19.50/m. However my Feb bill is charging me £21.99! Please can this be corrected! Phone no is 020 8447 0223, a/c name mbaldwin99. Thx

• Grant Bell (@Antipogrant) reported 13 minutes ago

  @plusnet - re Support ticket 221663285. This is a new broadband order but I want to cancel now. I am within 14 day cool-off and want refund on Open Reach install and 1st DD.

• Vivere Aeque (@iainab99) reported 14 minutes ago

  @slash_addicted @anuja2015 @Plusnet Same. It’s painful. No idea whether it being a weekend causes this slow pace of acknowledging the issue

• EdD (@shadebug) reported 19 minutes ago

  Damn, spend ages trying to set up a password that's short enough and insecure enough for an @virginmedia account only to get told I can't set up an account at the moment. Can we please get a useful ISP in the UK? We used to have @Plusnet but they got bought out by @bt_uk

• Anth (@anthonytpoole) reported 19 minutes ago

  @hookandpinweb @Plusnet You can change your monthly data bundle every month up or down. Depending what data you're on now it's only like 2.50 to double it in most cases

• Roxanne jackson (@Roxycube) reported 22 minutes ago

  @Plusnet I moved to plusnet broadband, and my services went live today. However I have not received my router. I am now left without any internet, and no way to track my router. I have tried calling customer service but can't get through.

• Kev (@kevrowe) reported 29 minutes ago

  Time to play "how hostile to your customers is your UX?" with @Plusnet and see how long it takes me to cancel an expiring contract online.