Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 11/16/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lwdcourt Dzr (@lwdcourt) reported

    @Plusnet ...not happy.. poor service! Phone lines been dug up down the road and Plusnet are trying to fix remotely! No updates and already been 3 days! Seriously not good!

  • jaj505 Jacqui Jarvie (@jaj505) reported

    @Plusnet trying to sign up, but getting message "We can't run a line check at your address at the moment" Is it because I don't have a handset attached to my phone line? Or anything else I can fix myself?

  • PW03849746 PW (@PW03849746) reported

    @Plusnet Hello, broadband speeds in Bristol BS3 seem very slow this morning - just thought this should be flagged and looked into.

  • CriticalCripple Critical Cripple 🌈 ♿ ⚛️ (@CriticalCripple) reported

    @Plusnet before I go and waste a day trying to work out how to do this, does the Hub Two you've sent me actually support a /30 IP Block?

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    @plusnet is hands down the worst company ever. An isp that isn’t an isp. Currently getting an average 0.5 mbps, thanks you incompetent *****.

  • Plusnet Plusnet (@Plusnet) reported

    @PetayPanMoFo I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • SusieInAysr Susie in Ayrshireland (@SusieInAysr) reported

    @Plusnet again little/no mobile service... this is getting beyond a joke now. #plusnetmobile

  • kerry3101 Kerry Thompson (@kerry3101) reported

    @plusnet Are you going to make it three times in a row that you haven’t delivered on a promise? 15 minutes to go for a call back and it’s looking increasingly unlikely. I should have gone elsewhere when you let me down last week. Shame on me. @MarcAllera

  • jdfiloo jake🇾🇪 (@jdfiloo) reported

    tech devices fumbled so bad, plusnet have really let him down here

  • kerry3101 Kerry Thompson (@kerry3101) reported

    @plusnet Thanks for letting me down AGAIN. How can you not even organise a simple installation??? 3 days of lost work now thanks to you and no faith left in you whatsoever. You are an awful company. @MarcAllera