Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 11/28/2025 21:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MARKAFN MARK SOUTHWELL (@MARKAFN) reported

    @Plusnet Any ideas how long the email outage is going to last ?

  • Plusnet Plusnet (@Plusnet) reported

    @ameancestry Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds

  • CliffS55829438 CliffS (@CliffS55829438) reported

    @fraserboyd @plusnethelp @Plusnet Still down 5hrs later

  • G6JPG_ jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported

    @PlusNet - any hint as to what the problem with email actually is?

  • paul_at_hexham Paul Berry (@paul_at_hexham) reported

    @Plusnet @stardate1234567 Service status at 10:00 promised an update at 12:00. It's now 12:44... does this matter or not?

  • Plusnet Plusnet (@Plusnet) reported

    @SoundyPirkko Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.

  • feministfandang Feminist Fandango (@feministfandang) reported

    @Plusnet Hmm no, it's the net connection, not email. Seems the landline is down too. We'll give you a call

  • Plusnet Plusnet (@Plusnet) reported

    @HowardJEvans Hi Howard, I'm sorry that our email service is still down and for any inconvenience that this has caused. We don't have any updates but the team are working to fix this as soon as they can. Regards, Emily Plusnet Leeds 🌞

  • pong_mcpanda cp (@pong_mcpanda) reported

    @MorrisJonathan @Plusnet @kiteyw Agree. Everything smells like #hacking here with customer services instructed to give all enquiries the brick wall treatment.

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet now no updates either on your service status update. What is going on?