Plusnet Outage Report in Saxmundham, Suffolk, England

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hywel Carver (@h_carver) reported 6 minutes ago

  @Plusnet Hey 👋 I keep getting really flakey service (~10% of packets being dropped) and I think there might be a fault on the line. Anything you can do?

• 
  Steven Barrett (@StevenB48053410) reported 8 minutes ago

  @Plusnet @MoneyTelegraph I received an email from Plusnet threatening debt collection agency if an INCORRECT final bill unpaid after 14 days. I have written confirmation from Plusnet that the bill is wrong. No help from customer services after 7 days. Appalling service.

• 
  Aaron Paterson (@apaterson77749) reported 9 minutes ago

  @Plusnet good evening. Transferred to Plusnet broadband a couple of weeks ago and have been unable to stream anything through @skytv ever since. No problem on other devices and speed test returns ~70mbps download speed. Please can you help? @SkyHelpTeam

• 
  Gem Woodroffe (@gewoodroffe) reported 9 minutes ago

  @Plusnet @BBCWatchdog Having issues and now threatening emails despite a fault your end on our original account we had for years . We now have 3!! Can anyone actually resolve this….writing notes to billing isn’t working. Didn’t sleep last night over the stress of an email I got

• 
  Luke Paul Buttigieg (@lukbut) reported 10 minutes ago

  @Plusnet No reply nor activation in progress confirmation, and service should be going live today. Account still showing that nothing has been kicked off. Not impressed at all with how you’re handling the activation process. Your online reporting is broken

• 
  Rob Johns - 📷 🎥 (@robjohnsinfo) reported 16 minutes ago

  @Plusnet my internet has been down since yesterday, tried tweeting you as suggested on your website and now listening to awful music for over 20 mins trying to get through to support. This is not great customer service. Does anyone actually answer the phone? 🤔

• 
  ibm (@welshibm) reported 20 minutes ago

  @virginmedia so it won’t be fixed until tomorrow 4pm???? In the past 5 years I’ve had a mix of BT and plusnet, never was it the bad! Guess I won’t be renewing when the contract is up! CF14 Cardiff

• 
  LukeRMelthamCE (@MelthamCe) reported 22 minutes ago

  @Plusnet another disastrous interaction with customer service. And I am not even a customer any more. Apparently I have been overpaying and 6 weeks since I left still waiting for final bill. What a joke. @plusnethelp

• 
  NickRoyle (@NickRoyle4) reported 24 minutes ago

  @Plusnet another disastrous interaction with customer service. And I am not even a customer any more. Apparently I have been overpaying and 6 weeks since I left still waiting for final bill. What a joke. @plusnethelp

• 
  Gem Woodroffe (@gewoodroffe) reported 25 minutes ago

  @StevenB48053410 @Plusnet @MoneyTelegraph Same email here. Didn’t sleep. We were promised 9 days ago this wouldn’t happen as our account was closed down in error and they are dying to charge us termination fees despite still being a customer. We were assured over and over again!