Plusnet Outage Report in Saxmundham, Suffolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (11%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Tan Stevens (@tan_stevens) reported 5 minutes ago

  @Plusnet so is there a timeline for when the nationwide outage will be back up and running?

• Hello, I'm Helen (@TweetwithHelen) reported 6 minutes ago

  @Plusnet @RishiV25 It’s not resolved here. Still not working.

• thisannoyedme (@thisannoyedme) reported 7 minutes ago

  @bmbix_robin @Ofcom @Plusnet Glad it wasn't just me. From 10.30am this morning. Nothing on their website. The status update page was down - no mention of the outage now it's back up. And impossible to get thru on the phone and didn't call me back.

• ßren (@BrendanMullakee) reported 8 minutes ago

  @Plusnet Hi,I don't use your service but I was just wondering if I could have one of your beautiful template messages whilst I am at a loose end.

• Ryan (@Oxigin) reported 9 minutes ago

  @Plusnet Can you advise if they are different passwords please. As I updated my account password thinking it was a local issue unaware of the outage on your side. Now I see some people are able to connect again but I'm not so not sure if it's still down or if its the password.Tks

• Plusnet (@Plusnet) reported 12 minutes ago

  @JoeTyePR Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

• Steven Hirschorn (@milh0use) reported 14 minutes ago

  @Plusnet Happy to say that it happens so rarely (in fact I don't remember a service interruption ever before) I was pretty sure it must be a problem with my router! Thanks to the team who got it all working again.

• Hannah Emily🌼 (@Hannah_Lee21) reported 14 minutes ago

  @Plusnet Why is it still not working for so many people then?!!

• Damian Wright (@DamianWr1) reported 16 minutes ago

  @Plusnet - my service has progressively become worse over the last few hours. DNS errors, then I rebooted the router and received a private IP, then the router could not authenticate and now there is nothing and I'm not even getting sync? you're not up yet!

• Plusnet (@Plusnet) reported 19 minutes ago

  @CJSuttonAuthor Hi there, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks