Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 02/07/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TulaDyer Tula Dyer (@TulaDyer) reported

    @Plusnet They are welcome to call again today. Forgive me for not gushing with gratitude after 16 weeks and five days and a huge disruption to my job without adequate service

  • bstrain11 Strainy (@bstrain11) reported

    @plusnethelp @plusnet why do I need to turn my WiFi off in the house to get a signal? 🙄 😳

  • Richylighting Richard Law (@Richylighting) reported

    @Plusnet can you please answer why calls on your network cut off at 11 minutes on all calls? I have raised this several with your customer services. It’s not just me as my partner just joined you and her calls do the same, it’s not the transmitter as it happens in all locations?

  • shianne_br Shianne (@shianne_br) reported

    @Plusnet I’ve had no internet for 3 days after saying it will be fixed in 2 hours. What is going on with this service?!

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    @Plusnet This bear has been wondering about the attachment of ropes to the lampposts in Westminster, as you do, but doesn't have any immediate problems with his internet.

  • thraxar Thraxar (@thraxar) reported

    @Plusnet No, because it'll take hours for a response and by the time you run me through the "turn it off and on again - are you plugged in" routine it'll be back to acceptable (still well below minimum) speeds. I'm done with you - service has deteriorated since I joined.

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet i want to cancel the sim I ordered and get a refund plse. Can someone help me

  • MrsFLester Fiona Lester (@MrsFLester) reported

    @Plusnet I have sent this info. Still no service.

  • TamaraStein Tamara Stein (@TamaraStein) reported

    Got so angry with @Plusnet's misogynist and xeno-rascist customer care lot, that I thought I calm myself with some @FeverTreeMixers soda. Sadly, they didn't have the one I wanted and I tried a different one.And of course I don't like it. 😣 This day can only get better.