Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 02/26/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mauricesaxby1 mauricesaxby (@mauricesaxby1) reported

    @Plusnet saxbymaurice I HAVE HAD ENOUGH OF PLUSNET NOT PROVIDING ME WITH THE SERVICE IAM PAYING FOR I HAVE NOT HAD ANY CONSITANT BROADBAND FOR THE LAST 4 DAYS AND BEFORE THAT, PROMISED TO SEND OUT NEW ROUTER AT NO COST TO ME LAST MONTH BUT STILL WAITING TECHNICAL TO MONITOR LINE

  • BaggieFrom ANDY TPA WBA (@BaggieFrom) reported from Shrewsbury, England

    @TinSoldier1 I'm with plusnet great customer service with them

  • Karamat93411150 Karamat Hussain (@Karamat93411150) reported

    @Plusnet My plusnet is awful after midnight it keeps playing up never going with them again 🤬

  • chriswiinch ☁️ Chris Winch (@chriswiinch) reported

    @Plusnet @OpenreachHelp there were engineers working in our lane today and we’ve had no internet since. Any known issues in PA2 area?

  • Billy93821652 Billy (@Billy93821652) reported

    @Plusnet I need help

  • robjohnsinfo Rob Johns - 📷 🎥 (@robjohnsinfo) reported

    @Plusnet broadband nightmare continues. I thought it was fixed yesterday. Came home and the dreaded red light flashing on the router. Tried resetting. No joy. Tried calling. Just been cut-off. Fed up with awful service and poor support. 😖

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported

    @Plusnet I was unable to reply yesterday since my internet was down. So I printed off a complaint letter, put a stamp on it and walked to the post box. Because I was unable to work. You should have my letter today.

  • ukdavies Andy Davies (@ukdavies) reported

    @Plusnet the reliability of Plusnet is pretty poor. We seem to get outages on a fairly frequent basis.

  • Paul0069739619 Paul Adams (@Paul0069739619) reported

    @Plusnet can you please tell me if there is an outage in the southeast London area, router as gone down and flashing orange. No broadband. What is happening???

  • JennaWi99084561 Jenna Williams (@JennaWi99084561) reported

    @Plusnet Hi im having issues this morning with connectivity in wales, cab you confirm if there are any issues as unable to work from home !🤔🤯