Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 02/02/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet The connection is very poor and we're having to use our mobile data most of the time. There is definitely something wrong

  • jennajones83 Jenna Pickin-Jones (@jennajones83) reported

    @Plusnet Plusnet I would like to move providers due to my poor WiFi, waiting on an answer to tell me how much this will cost me....

  • rebeccalittle73 Rebecca (@rebeccalittle73) reported

    @Plusnet really hoping that after over a month to be connected you don’t let me down. Today is the day and still no connection. Hoping you don’t wait until 11.59pm but going by my experience so far I’m fearing the worst!

  • tonywithers14 tony withers (@tonywithers14) reported

    @Plusnet Done all checks reset the router nearly every day,line has been repaired outside which was thought to be the issues. I believe it’s the router as I never had any issues with BT my previous providers. I have to switch WiFi off and use my mobile data frequently I wish to cancel

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet The connection is very poor on all phones and tablets. We are constantly using our mobile data. How can you say there's no issues for 2 weeks when you said there was an issue in my area.

  • JustinCampbellP Justin Campbell-Platt (@JustinCampbellP) reported

    @Plusnet here to inform you that your web servers are down. Cannot access webmail. Please inform when back up.

  • Sheikh_Anvakh Sheikh Anvakh - القط يريد الطعام مرة أخرى (@Sheikh_Anvakh) reported

    @rosemaryhopkin Or possibly a fault. Virgin are a problem at times. With others could also be an equipment fault at the exchange. Raise a fault ticket with your ISP. We had intermittent problems a few years ago with the Plusnet equipment at the local exchange.

  • cursormundi Brian McMahon (@cursormundi) reported

    Outages around Hemel Hempstead affecting @Plusnet ISP service for the last 24hrs.

  • shaunshetland shaunshetland (@shaunshetland) reported

    Need help from @Plusnet @plusnethelp - just have a query a broadband order. Can't wait until Monday sorry.

  • Mr_Grumpy_Bear Grumpy Bear (@Mr_Grumpy_Bear) reported

    @Plusnet Thanks, have done so. The service has got even worse since. It's dropped out 6 times in the last two hours.