Plusnet Outage Report in Saxmundham, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Saxmundham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Ste Corcoran
(@TheSteCorcoran) reported
@Plusnet morning, I've upgraded the current package as my contract ends on 19/4. I've had an email to say new service will activate 17/4 & was just wondering if there's any way this could be put back to activate on the 19/4 instead? Cheers
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EyesTeethFlesh | SR 💎
(@EyesTeethFlesh) reported
@DavidLisser I don’t use them anymore as I switched to BT when I got FTTP here. I used Plusnet for many years before that and any time I had an issue their customer service was great! Zen used to be really good too although I haven’t used them in over a decade.
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Jody B
(@_Jody_B) reported
@Plusnet hello, no service on my mobile, fault light on at router, can you shed any light on this please?
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Ian Nock
(@iannock) reported
@PartytimeRL @Plusnet Although when I had the issue, they were about as useful as a wet paper bag... it was a 3 day outage, but it was localised to me. Prior to that we had a 3 day outage when some idiot stole the over ground fibre connection thinking it was copper
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s20lrg
(@s20lrg) reported
@1872m_ Try talk talk / plusnet - I’ve used them in highlands with no issues. Will depend on location 👍
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AS
(@sarru001) reported
Hi @Plusnet, I mistook my contract day expiry as 14th April and logged in today to renew. Unfortunately it expired on 10th April. Could you please renew my previous contract or Cancel if it is not possible. I am currently out of UK and hence could not reach out to you over phone
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Michael Saleem 🇬🇧
(@michaelsaleem) reported
@finance55uk @Plusnet Same with my ISP. I'm now paying £73.75 / month (after price increase) for 900 Mb/s FTTP. The service is good and the Internet connection is very reliable, but it's just painful knowing that the same package is available for new customers for £40.99 / month (~ 44% less)! 😒
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THFC IS OUR CLUB
(@TOTTENHAM6191) reported
@Plusnet I've tried to Direct message 3 times about an issue and I've yet to get a reply can someone please have a look and help me please?
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HaZeHiGnEsS
(@prookx93x) reported
@Plusnet is plusnet having internet problems? mine was working fine 5 mins ago and now nothing works