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Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • georgepickburn
    snowman (@georgepickburn) reported

    @Plusnet My bill has gone into wild oscillation after I elected to renew: Mar £42.43, Apr £20.49, May £30.49. I looked at the Apr and May bills but I can't understand the credits, debits and discounts shown. Looked on web/help - no joy. Please explain what's going on?

  • GaryBowles2
    Gazz_59 (@GaryBowles2) reported

    @grayomtb @plusnethelp Had loads of problems with plusnet 😩

  • NorthRoadCycles
    NorthRoadCycles 💙 (@NorthRoadCycles) reported

    @Plusnet Done all that, it's rubbish. You basically attached modern tech to decades old wires. I'll be ringing to cancel tomorrow

  • thebillycasper
    Billy Casper (@thebillycasper) reported

    @Plusnet @plusnethelp it’s taken 6 days to sort out loss of service, rang and got nowhere everyday, eventually engineer call, back on this morning, off again tonight 😡

  • NinjaRedWing
    Ninjaredwing (@NinjaRedWing) reported

    @Plusnet are you having any issues in Hampshire? Net speed has been awful lately. Keeps falling off a cliff whilst I'm on meetings

  • ThatIdiotMonro
    Mark Monro Should Be Doing Housework 🏳️‍🌈 (@ThatIdiotMonro) reported

    @Plusnet Plus, I have neurodiverse kids, who have sensory issues. An intermittent, unstoppable static noise isn't great for them. And turning off the 5GHz capability isn't a solution. I'm not paying for a service without full capability.

  • phil_wiffen
    Phil Wiffen (@phil_wiffen) reported

    @pwh1skey @Plusnet Ah, that's infuriating 😔 I got put through to Sales, and they set me up as a new customer, and moved some of my details over from my old account to speed up the enablement. Have they tried that route with you?

  • FMcDon10
    Fiona McDonald (@FMcDon10) reported

    @Plusnet 83 year old Mum. No phone, internet or community alarm since Monday. Repeatedly told due to mass outage despite service ticket dated 23/10/2018. Today, many calls later told there is no outage and an engineers visit is needed. We need this fixed tomorrow!

  • pwh1skey
    Pete W (@pwh1skey) reported

    @phil_wiffen @Plusnet Ah lucky you. I get a different story depending on who answers the phone on their side! To be fair I’ve been with them years and never had a problem but now is the time customer service matters! Down 60 hours and counting!

  • flying_fisch
    karen fisch (@flying_fisch) reported

    @Plusnet no mobile signal again in SW8 why can’t I use me landline for free?