Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 04/01/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hogsface hogsface (@hogsface) reported

    @plusnet going down and up every few mins for past half@hour. Leicester LE6

  • dotwaffle Matthew Walster (@dotwaffle) reported

    @kristianvanders @Plusnet That's fine, most routers are ICMP rate limited. So long as your destination isn't seeing any packet loss, there's no problem to report.

  • rackvevo rakku (@rackvevo) reported

    @Plusnet is this why my wifi sucks *** you've been singing dance monkey on karaoke nights every ******* day never working

  • DickinsJimi jimi dickins (@DickinsJimi) reported

    @Plusnet Hello since yesterday I've not been able to make and phone calls period . Network busy message or just a beep then drop call. This is the same on my daughter's phone and my wife's as we are all on Plusnet. I would like to know what's going on as I am unable to call them.

  • richardakemp Richard Kemp (@richardakemp) reported

    @Plusnet Enjoy your party. We’ll be suffering your painfully slow internet 🐌 🐢

  • Jamesdbaker1 James Baker (@Jamesdbaker1) reported

    @JasonGood Would recommend plusnet - good customer service and little if any downtime

  • rackvevo rakku (@rackvevo) reported

    @Plusnet we have contacted you multiple times explaining how horrible this wifi is and you've done nothing it keeps getting worse i ******* hate you

  • alexsprackling Alex Sprackling (@alexsprackling) reported

    @Plusnet our Internet in Surrey seems to be down. Are you aware of any issues?

  • beard15SWD Bri (@beard15SWD) reported

    YET AGAIN @Plusnet DO ME PROUD and lower my SPEED and I miss the the goal even though Im "guaranteed 60 mbps . Im in contract until May 22 can I have a refund please for this SHITE service.

  • bekkahbarber Rebecca Barber (@bekkahbarber) reported

    @Plusnet our phone line and internet has been down since yesterday afternoon (not just us, the whole openwoodgate area of Belper) and apparently engineers can’t be sent out to fix it until tomorrow??? Appalling when so many people are still working from home!