Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 12/20/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • eepgjd Gary Dickson (@eepgjd) reported

    @Plusnet broadband down in Sheffield S6. Is this a general problem or just me? Rebooting router didn't help.

  • EmmaSayers1 Emma Sayers (@EmmaSayers1) reported

    @Plusnet Currently dealing with faulty internet - red flashing B- help please e

  • snalty sam (@snalty) reported

    @eepgjd @Plusnet Our BT broadband is down in s6 too so I imagine it's a broader @OpenreachHelp problem.

  • DogyoungJ John (@DogyoungJ) reported

    @Plusnet I’ve asked your organisation 5 different time for a complaint contact and you don’t give me an answer.

  • jeani48534246 jeani (@jeani48534246) reported

    @Plusnet You’re serious? I think I will just change service and give my hard earned to a service that does more than pass the buck. Shocker….your ads are a lie.

  • BeMaxAttack Brendan (@BeMaxAttack) reported

    @plusnethelp @Plusnet can't make calls and incoming phone calls go direct to voicemail. Same SIM in use for over 12months - please help

  • Road_Tripping Steve Eustace (@Road_Tripping) reported

    @Plusnet hi, network appears to have been down all afternoon in the BS49 area. Is there a reason? And indeed a resolution? Thanks

  • kacijojo29 Claire (@kacijojo29) reported

    @Plusnet I have had trouble over the last couple of days and lost internet again! Please can you help?

  • astheadteach damo (@astheadteach) reported

    @Plusnet award winning customer service? My daughter has been in her new house for nearly 2 weeks and you are still fobbing them off. Is it because they’re a young person? Minusnet more like.

  • doodlemug sally robinson (@doodlemug) reported

    @Plusnet why does my wifi keep dropping out and not work in the bedroom directly above the router? Only been with you a few months and its getting beyond a joke especially having to work from home how do i cancel my contract im beyond annoyed!