Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 02/14/2026 15:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • simondh Simon Hewitt (@simondh) reported

    @amar_karia @Plusnet @BTGroup Thanks for letting me know. They could at least put an announcement out with an estimated time of fix.

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • AlisonHudspeth Alison Hudspeth (@AlisonHudspeth) reported

    @NommieNom @Plusnet Looks like a nationwide outage, lots of people affected

  • KittyRM Dr Kat (@KittyRM) reported

    @Plusnet my internet’s died - router is working & tried turning it off and on again but no luck. Seems to be an issue a lot of people are having this morning! Any idea when it’ll be working again?

  • CheekyGemmie Gemma Payne (@CheekyGemmie) reported

    @Plusnet please can someone let me know if there are any broadband issues in Banbury Oxfordshire as I've been offline nearly an hour now!

  • siteadvice Jon Ewing (@siteadvice) reported

    @Plusnet No internet connection here for the last 40 minutes and the telephone support is just an indefinite queue. Can you please report on the status? Thanks.

  • kayfabedaniel nWo_mcletcd (@kayfabedaniel) reported

    @Plusnet I am having connection issues showing no Internet is there an outage?

  • dresdeb Beccy Dresden (not giving up masking anytime soon) (@dresdeb) reported

    Tfw you have a heap of work to get through and you're actually feeling ready to tackle it, then your internet goes down 😫 Have a ticket raised with @Plusnet but although their staff are lovely, their service is staggeringly unreliable - their timeline here is not happy reading.

  • itsakaym AKAYM🎶 (@itsakaym) reported

    @Plusnet any chance of an update regarding no service?

  • AlexLewSec Alex Lewis (@AlexLewSec) reported

    @Plusnet I'm appalled at your customer service, my wife and I separately tried to call up about the ongoing broadband issues, and your telephone system said "sorry we're too busy for your call, try again at a better time." So essentially we don't matter enough. #iwanttoleave.