Plusnet Outage Report in Saxmundham, Suffolk, England

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mel Atonin ❤🍄🦇 (@MushroomWonders) reported 6 minutes ago

  @OpenreachHelp Plusnet say it's a BT fault, BT say it's an Openreach fault, now Openreach (you) tell me to contact Plusnet again? If I dm details, can you tell me what the problem is and estimated resolution date? I'm going round in circles. 10 days without service is not good enough.

• 
  HRS (@HRS_live) reported 9 minutes ago

  @Plusnet very poor respons time- waiting almost 45 min and counting to get through to a human… I am an existing customer and wanted to enquire about an error message on my upgrade…. Why should I stay with #plusnet?

• 
  Terry Walsh (@TerryWa79265118) reported 11 minutes ago

  @plusnet How long should it take for my access to come online after the Openreach engineers have completed their installation? How does over four weeks and still counting sound? Repeated calls to the 'help desk' to get told 24-48hrs but it never gets fixed.

• 
  Pete Sutton (@PeteSutton) reported 16 minutes ago

  @Plusnet @Screwfix I can't access Screwfix website, as of a couple of weeks ago. Not just me, from other tweets the issue seems to be Plusnet. Mac OS10, Firefox. Ok on Android.

• 
  dean moore (@deanmoo50509586) reported 18 minutes ago

  @FEF_Phil @Plusnet Farkkk, customer service is abysmal. Dads service is currently down also.

• 
  Cookie (@FuzzyCatCookie) reported 21 minutes ago

  Hey @Plusnet landline internet down for me in High Wycombe. Modem/router reboot/power-cycle made no difference. Any known problems?

• 
  Succo di Prosciutto Finucci 🇮🇹 (@yermawsadirty) reported 22 minutes ago

  Left @Plusnet to join @VodafoneUK and what a terrible that decisions proven to be. 6 months being billed by 2 providers, never had service from Vodafone and now 8 days in without internet. Promised a seamless transfer through broadband switching service. @Ofcom

• 
  Ribstonpippin🇺🇦 (@Ribstonpippin1) reported 22 minutes ago

  @rothiemoon I’ve had great customer service from Plusnet this evening too.

• 
  Mel Atonin ❤🍄🦇 (@MushroomWonders) reported 25 minutes ago

  @OpenreachHelp No landline or broadband since last Wednesday. They are with Plusnet. According to BT Help, the fault lies with Openreach.

• 
  Finessa Wallace (@flunny907) reported 28 minutes ago

  @WeAreOpenreach Absolutely useless..... but day taking the info to plusnet... the already know the problem.. YOU won't do the work AND it's Friday! Wednesday pm got asked for 48 hours again but said that takes us to Monday. .hopefully... I'm cracking up here