Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 01/13/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Frances89438855 Francesca Valentino (@Frances89438855) reported

    @Plusnet our internet is down and when I try to call the number on the site it says it's not recognised. Put me in contact with someone now please.

  • Faruq10101 Faruq (@Faruq10101) reported

    Plusnet down in Wakefield?

  • PeteMoorePhotos Pete Moore (@PeteMoorePhotos) reported

    @Casarlach @Plusnet @blackmirror Disappointed to hear this. In my experience, plusnet service has been good - once you get to an adviser. Hope it works out.

  • PaulFinnTeach Paul F (@PaulFinnTeach) reported

    @Plusnet Been with you for 20 years and your solution to your firewall failure is to offer to cancel my service. Seriously??

  • annajr Anna R (@annajr) reported

    @vodafoneuk My broadband went live a week ago and still no router, or even an estimate of when it might arrive. Should not have been switched from plusnet until router dispatched. Shocking service. Have been told I’ll get compensation but how and when will this be organised?

  • theredbull Iain (@theredbull) reported

    Context: mail has been Foxtrot Uniform Charlie Kilo Echo Delta for more than a month, and plusnet seem unable to do basic support for the account/

  • kotospekos Rieley☆ | ALBEDO HAVER REAL (@kotospekos) reported

    I ******* hate plusnet **** you your wifi is awful

  • scram677 Sarah Cram 💙 (@scram677) reported

    @Plusnet having issues with my new sim, it worked initially but now the phone doesn’t recognise it, please help!

  • Plusnet Plusnet (@Plusnet) reported

    @PaulFinnTeach I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Plusnet Plusnet (@Plusnet) reported

    @ownlabelco Hello, thanks for getting in touch. I'm sorry to hear this and for the inconvenience this must have caused you. Please could you confirm, via a direct message, if this is in relation to a mobile or broadband service and we'd be happy to help. - Beth, Plusnet Sheffield