Plusnet Outage Report in Saxmundham, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Saxmundham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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shaun
(@secretagent00sg) reported
@Plusnet I have pm you and still no reply from yesturday ??? Is this normal customer service ? As its bad 1 star service so far from me . Please sort or I will be going to BT .?
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Nick H. 🇺🇦♥️🇬🇧♥️🇪🇺 #FBPE #FBPPR #GTTO
(@RoboScorpion) reported
@Plusnet Of course, it will bear little resemblance to the coverage you actually experience, as all the coverage prediction maps are based on theoretical modelling by computer, and not real-world signal data.
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Phil
(@Phil_Lowe_) reported
. @Plusnet OVERNIGHT my rDNS for my static IP has been deleted and is lost to all DNS servers. I am talking about my default <username>.plus.com address, which has been in place for years, which is really odd. Why has the rDNS entry for my fixed IP changed? (known issue?)
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Chris Devlin
(@christoffski82) reported
@Plusnet Any danger of a reply to my DM? Been 24hours and I’m still waiting, award winning customer service my arse!
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Duncan Hothersall🌹
(@dhothersall) reported
Modern life is actually quite good #244: Discovered a fault on the landline and discovered that I now only have to text a bot with my phone number and it initiated some tests, diagnosed the fault and assigned an engineer to fix it. Clever stuff, @Plusnet.
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Tom Norcliffe
(@TomN1991) reported
@Plusnet why is my broadband order delayed the day after placing the order? Not a good start as a new customer!
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Visit Wakefield™
(@Visit_Wakefield) reported
@parimalkumar Depends how much data you need but a couple of weeks ago I bought one of my teenagers a Plusnet sim which uses EE network. £6pm (1 month rolling contract which is a big plus) for 8Gb.
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Nick Sturdy
(@theswirly) reported
This has been going for years now. Our current troubleshooter with @Plusnet running since 22 January this year alone. As our provider, they can only do so much but the trouble isn't with them, @bt_uk and @Ofcom, it's the infrastructure - no matter how many times we say it. (2/3)