Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 01/15/2026 15:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Superspurs1000 Gazinho (@Superspurs1000) reported

    @jesuisunhananas @VOXI_UK Yes I'm leaving for plusnet for that reason. Not that the PAC code works or anyone can understand in customer service what my issue is. Shocking

  • seonemesis Jason (@seonemesis) reported

    @Plusnet 20 minutes on hold. Finally get through and when CS puts me on hold I get cut off. Now i cant speak to anybody due to "High call numbers". In 10yrs as a customer ive never had a reason to complain. But tbh honest this is crap service.

  • NN10Canary Mike Garwood (@NN10Canary) reported

    @Plusnet @Plusnet Garbage service. Will be cancelling when I get home. Genuinely atrocious

  • aerialtyke Aerial Tyke (@aerialtyke) reported

    @MSE_Deals Too late for this time but, in future, if you're already a Plusnet broadband customer, click the relevant button and get an extra 2GB.

  • Plusnet Plusnet (@Plusnet) reported

    @ellewavey Thank you. I hope so! I know that this issue is affecting a lot of our customers so hopefully our suppliers are able to fix this sooner than estimated. Sorry again for the inconvenience caused. Regards, Emily Plusnet Leeds

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet Guess what? Plusnet down again...

  • seanmcelhinney Seán McElhinney (@seanmcelhinney) reported

    @Plusnet I am the account holder for an elderly, registered disabled person who depends on their internet connection for medical reasons and to avoid isolation. They've had NO CONNECTION since Wednesday and your team gave them no help at all. What are you going to do about it?

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet ...and again the connection drops. Its like this so much. I appreciate you will blame Openreach but as a longstanding customer I expect service.

  • Plusnet Plusnet (@Plusnet) reported

    @NATTBradfordian I'd advise your grandpa to give us a call on 0800 432 0200, if they're unable to help over the phone then they may be able to organise something for him. - Curtis, Plusnet Sheffield

  • theLastWilson Craig A. Wilson (@theLastWilson) reported

    Poor experience switching to @Plusnet. Old sim has been deactivated, new sim is active.... great, 1 problem, it's not been delivered yet!!