Plusnet Outage Report in Saxmundham, Suffolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (12%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Paul Tierney (@HollywoodPops) reported 5 minutes ago

  @Plusnet I already did. 10 months ago, over and over again, when the problems first started (2 weeks in to my contract) funnily enough now that I’m close to leaving someone has replied. Literally the worst customer service I’ve ever experienced. Will be recommending against using Plusnet.

• Sphinx (@sphinxseth) reported 8 minutes ago

  @Plusnet can't connect to your helpline either... If you can't provide service then please have the decency to let us know so that we can change providers.. @Ofcom

• Soph ✨🇯🇲 (@Signedbysophiee) reported 12 minutes ago

  @Plusnet hi, I’m a new customer, literally in my 49th hour with you guys, my router was working fine and now is flashing orange and broadband b is now red. Can someone help?been on hold waiting for an agent almost 45 minutes. Need my broadband to be working ASAP! This is not good

• Plusnet (@Plusnet) reported 17 minutes ago

  @OLLYW00D Hello, I'm sorry to hear you are experiencing issues with the service. Please could you direct message your account username and our technical trained agents will take a look into this. All the best - Beth Plusnet Sheffield

• Sphinx (@sphinxseth) reported 25 minutes ago

  @Ofcom @Plusnet no service near Stratford since yesterday. Surely someone should be concerned? Especially since people are working from home.

• tilly (@tefranks) reported 27 minutes ago

  plusnet is so bad holy **** my wifi can’t handle 160p for the last 3 days i’m losing my ****

• It can't be worse than 2020, surely? (@richardemeehan) reported 27 minutes ago

  @Plusnet since a power cut in the Heathrow area on Monday, broadband service has been incredibly inconsistent. Frequently dropping altogether. Sometimes I can't even access the broadband speed test to see how slow it is.

• Wayne 💙 (@wkeenan) reported 27 minutes ago

  @Plusnet Cheers. No bother, your support agent “Paul on the Wirral” was cool and helped me resolve it quickly. Needed to manually delete previous network operators ‘profile’ on iOS. Might be worth updating your Help page for others that may follow.

• Mel (@melaniep88) reported 27 minutes ago

  @Plusnet Hi I’m having intermittent issues with my connection today. I’m in South London - is this a wider issue or do I need to call customer service 😩 Thanks!

• SweenySod ✭ (@SweenySod) reported 28 minutes ago

  @bt_uk been with you 10 plus years paying £60 for a identical service that I can get from @Plusnet for £33.50 #timeforachange