Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 03/29/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • woolcycle Su Lacy (@woolcycle) reported

    @statusisdown Yes. Broadband fine but email in local PC outlook and also Plusnet webmail completely not working. Their website is also malfunctioning. @Plusnet

  • thebufferstop Line Ends (@thebufferstop) reported

    @Plusnet is there an issue today as cannot send or retrieve emails and can't get onto your web site although internet is working ok.

  • StevOHRogers Steve Rogers (@StevOHRogers) reported

    @swiftness2009 @Plusnet I feel your pain, for a communications company they fall down at the first hurdle everytime. You have to jump through hoops and just end up treading water. This is the worst company by far in my past 17 years at my address, eat my dust @plusnet I'm off.

  • Plusnet Plusnet (@Plusnet) reported

    @StiltonNinja Hi there, sorry for the delay. The IP address issue was regarding a 3rd party company that provides the IP addresses. This has since been resolved, so you should be back to normal with streaming services. Nathan – Plusnet (Doncaster)

  • Plusnet Plusnet (@Plusnet) reported

    @fbowles Hi there, sorry for the delay. The IP address issue was regarding a 3rd party company that provides the IP addresses. This has since been resolved, so you should be back to normal with streaming services. Nathan – Plusnet (Doncaster)

  • schuffdy Heiko S. (@schuffdy) reported

    @Plusnet I have sent a Help text 20 min ago to you provided number but didn’t get any reply. My broadband is not working

  • BillyStormborn ウィル • バッチェラ (@BillyStormborn) reported

    @Plusnet Hi, partially resolved my issue but it was 2 fold and currently awaiting response on the second issue of reward amount being incorrect.

  • spursssh Khalid Jussab (@spursssh) reported

    @Plusnet what telephone number Cani phone my broadband is down it was renewed to fibre yesterday

  • what_a_baztard Båz (@what_a_baztard) reported

    @mattfrei I’ve recently changed to Plusnet from Virgin due to them not being available after a house move. They are absolutely woeful. I never had any issues with Virgin. Speeds advertised were achieved. The same cannot be said for Plusnet.

  • StevOHRogers Steve Rogers (@StevOHRogers) reported

    @weardend @Plusnet Same here, I'm on my second hub (I bet they refurbish the crap ones and send them out to some other unsuspecting soul)? #poorservice