Plusnet Outage Report in Saxmundham, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Saxmundham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark *Rejoiner* Bentley💙
(@MARKEYE) reported
@globalhlthtwit Best broadband provider I’ve found after trying several is Plusnet. Their customer care is very good which, after reliability, is the thing you really need.
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Dr Deborah Pearson
(@shysecretagent) reported
I just wanted to say to all 3180+ of my followers, @Plusnet are so so so bad. Use literally any other service provider. We won’t have internet for a week through no fault of ours and I have spent hours on the phone being shuffled from one person to another. Terrible provider.
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Dee
(@denise_ds1) reported
@plusnet. 3rd day internet down, no responses to messages. Please can some one respond to say the fault has been reported at least rather than just telling me to reset the box?
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Charlotte
(@Vespii) reported
@Plusnet 3+ disconnects today within 4 hours, whilst ive been talking to customers. No response to 2 tweets.. please sort this out, I dont know how you haven't fixed your issue. Same problems yesterday.
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Charlotte
(@Vespii) reported
Also this is not to the poor souls who work in customer service but Plusnet as a company need to sort their infrstructure out. Its been years of subpar internet, I honeslty struggle to believe in this day and age that you cannot set up proper infrastructure for your customers.
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
@MoragSievwright PlusNet and EE are BT so expect the same poor level of support. Is it your broadband that's poor or your wifi? Connect your phone to the wifi, stand near the wifi box, install and run the ookla speed checking app. This will tell you if the broadband is slow.
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Wally
(@JTedFischer) reported
@VodafoneUK I've had @OpenreachHelp attend to connect my broadband today, they say they have to install cabling over the neighbouring 2 houses and need permission first! This was never mentioned to me before. I have existing phone line and broadband with @Plusnet. Please advise.
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Guy Roberts
(@bakeliteguy) reported
@globalhlthtwit I cancelled mine today. Been total garbage in terms of providing a reliable solution and customer service and don't start me on price.. Gone to @Plusnet
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itsmeagain
(@itsmeag52425650) reported
@Plusnet I've been trying to get it sorted by you lot since last December. The service has been diabolical throughout. 8 months of pure hell. Never again.
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Sj
(@Sj20551451) reported
@globalhlthtwit Plusnet is quit good had no issues with them even during lockdown with work and school work being done online all at the same time They seem easy to get hold off too