Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 02/27/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rowanmack @RowanMcManus (@rowanmack) reported

    Hi, we recently got plusnet fibre broadband but the wifi keeps going off and we have to put the password in each time. How can I solve this issue?

  • kevindewes Kevin Dewes (@kevindewes) reported

    @plusnethelp Hi Plusnet. I bought a BT homehub for £20 and it fixed all my problems. The wireless now works like a dream with all my devices. Can you refund me the £20 as your OneHub/firmware is pony.

  • Fraudham Dr. Alexandra Fordham 🇪🇺 (@Fraudham) reported

    Hello @Plusnet @plusnethelp our broadband, while never brilliant, has been really flaky the last couple of days. We’re in Dinnet, Aberdeenshire. Any issues?

  • colin1951uk Colin Knight (@colin1951uk) reported

    @BanahanJayne @MoneySavingExp @virginmedia It sounds to me like you’ve got tv in that package, broadband on its own wouldn’t be so expensive. Whatever get out of it penalty free & maybe try Plusnet or TalkTalk (who I use,) there’s no difference in the service speeds, it’s just customer support that’s lacking. Good luck.

  • colinjonperform colinjon (@colinjonperform) reported

    @_elliottxo @Plusnet maybe if they stopped their stupid adverts

  • Puztrinity Paul (@Puztrinity) reported

    @plusnethelp My router keeps resetting, on asdl, tried to get fibre but told no ports available, would like to have the service I signed up for. Been with Plusnet 10 years and this is the worst it has been.

  • alanmelady Alan Melady (@alanmelady) reported

    @Plusnet and @WeAreOpenreach have made a shambles of connecting my parents’ (both in 70s) new phone line and internet. 6 (!!!!) missed appointments. Significant stress. Awful. FYI @WhichUK

  • DesmondsDonders Desmond's Donders (@DesmondsDonders) reported

    @rob3047 @Plusnet @plusnethelp Plusnet working fine here must be a more localised problem.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @George43148193 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis

  • sezl Sarah Ledger (@sezl) reported

    @Plusnet broadband won’t connect in Carlisle. Is there a local issue?