Plusnet

Plusnet Outage Report in Saxmundham, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saxmundham, Suffolk, England 01/21/2026 11:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frank10743117 frank (@frank10743117) reported

    @Plusnet my wifi has been down all day and I’ve been calling over and over and so far you’ve done nothing to help

  • Plusnet Plusnet (@Plusnet) reported

    @Oxford_Life Hi there, our mobile network doesn't support the use of shortcode SMS I'm afraid so I'm really sorry if that disappoints. - Adam - Plusnet Sheffield.

  • coley43 NikNik (@coley43) reported

    @Plusnet When I am calling your customer service number or the number to advise for moving house, both are saying that the number is not recognised. Its not me dialling incorrectly as I am clicking on the link! I need to speak to someone earlier

  • bazwazp8 Barry (@bazwazp8) reported

    @Plusnet my internet is down any problems in Ba149ss ?

  • gazzahz Gazzahz (@gazzahz) reported

    @Plusnet @plusnethelp are you having any problems? My router has disconnect and started flashing orange almost 10 times in the last 3 hours!

  • frank10743117 frank (@frank10743117) reported

    @Plusnet @ayley26 Why would any one be happy with a price increase when your service is crap and your support are useless

  • rogue_porqupine Rogue Porqupine (@rogue_porqupine) reported

    @Plusnet my Internet has dropped 3 times in the last 20 mins, is there a way where I can get out of the contract early, iv got to be honest this is the worst service I have ever received

  • WillvanLegge Will Legge (@WillvanLegge) reported

    @Plusnet Any problems with BB in the TR3 area today? Mines been down since 1000.

  • alice_kershberg Alice Kershberg (@alice_kershberg) reported

    @Plusnet Dear team, I have no internet since Friday evening. I was assured by your customer service team this was due to a major service outage in “my area”. Despite your website claiming all weekend there was good service. This was due to be resolved on Saturday at 4pm.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet why is my wifi so poor