Plusnet

Plusnet Outage Report in Saundersfoot, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saundersfoot, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saundersfoot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saundersfoot, Pembrokeshire, Wales 02/15/2026 01:45

February 15: Problems at Plusnet

Plusnet is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cortexrock Mark Roberts (@cortexrock) reported

    Dear @Plusnet as John Lewis Broadband's owner/operator, please give me (as an Additional Support rep on my mum's account - ref 02427432) an update on query refs 229865956 & 229954850? Trying to get the account closed so I can move her to another ISP & keep her phone no. Thanks.

  • andywash Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    Emails from @Plusnet to me are being consistently classified as spam by the @gmail service.

  • marie_cooper Marie Cooper (@marie_cooper) reported

    Ah. I called Plusnet and person I spoke to was very helpful. Turns out BT are doing work in the area and my internet has been down since 9.39am. I was at work so I didn't notice until I got home. The work should be complete by around 7pm apparently.

  • bootydaddy74 Frank H (@bootydaddy74) reported

    My @Plusnet Internet is down, orange light on router is on, tried all the resets, and nothing is working. Can't login to your useless my plusnet site as always.

  • saltpig2 saltpig (@saltpig2) reported

    Hi @Plusnet I’ve been waiting 38 mins to cancel an appointment to look at the router. Isn’t there an easier way to cancel when no longer required?

  • YorkshireArgyll Yorkshireman in Argyll 🇺🇦 (@YorkshireArgyll) reported from Lochgilphead, Scotland

    My Internet isn't working and @Plusnet are going to send out an Outreach engineer to resolve the issue. That's definitely not going to happen before Christmas is it? 🙄

  • petebutler1969 Pete Butler (@petebutler1969) reported

    @Plusnet My 90 year old parents have been without broadband for 9 days. 4 engineer appointments have failed to turn up. Hope you're happy to ruin their Xmas as they can't zoom with children and grandchildren. Unbelievably bad service!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • StevenBarringt6 Steven Barrington (@StevenBarringt6) reported

    @Plusnet ....why do you not have a text method for contact, using the mobile is irritating and everyone but Plusnet is reading the engineer's report. Call your customer...you are responsible for the installation.

  • infernatico Gianni G (@infernatico) reported

    After two days of infinite calls and chats with unprepared staff. @Plusnet solved all my problems.