Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 12/10/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PookieD282 princessconsuela (@PookieD282) reported

    @Plusnet @plusnethelp what a joke! Activation date is today & I don't even have my router, my old provider has now switched off our service & I can't get through to you on the phone or online! Starting to worry I've made a very big mistake leaving #skybroadband

  • hobimolly hoe-bee⁷ (@hobimolly) reported

    I heard nothing from them about my internet. Was told we needed an engineer and if we missed him we’d get a £65 fee to find out that we never needed one so I’ve been told different things from different people via plusnet customer services. Very confusing. -

  • mike21876946 mike (@mike21876946) reported

    @plusnethelp @Plusnet I have Private messaged regarding a new order. Please respond otherwise I will have to cancel my order

  • deary_adam Adam Deary (@deary_adam) reported

    @plusnethelp Morning! So my go live date is here, my old providers service has ended, but I have no plusnet router or setup info... Help!!!

  • golfcities golfcity (@golfcities) reported

    @bt_uk 1st September service started with Plusnet. BT billed me on 1st Sept. I have all the communications etc from Plusnet.

  • lornamower41 Lorna Mower (@lornamower41) reported

    @Plusnet worst customer service of any broadband provider I’ve ever come across...2 months and multiple calls, emails etc and still no broadband. Been lied to at every stage..Total W@nkers

  • staceyv50 Stacey Vial (@staceyv50) reported

    @plusnethelp Still having issues 4 days later. Haven't had any updates like I was told I would either. So, @Plusnet @plusnethelp what is going on and when will it be fixed?

  • Ross91766188 Ross (@Ross91766188) reported

    @Plusnet No am not watchin since my internets been of since friday and plusnet seem to be world leeders in not fixin problems..45mins on hold everytime i phone to

  • _AHudson Andrew Hudson (@_AHudson) reported

    Hello #plusnet, perhaps you could help me get my broadband live after waiting over 2 weeks for you to activate my line. No response from your #plusnethelp people nor can I get through on the phones. Please send help.

  • Chirgwin34 Matthew Chirgwin (@Chirgwin34) reported

    @plusnet @plusnethelp any known issues in Eastleigh? Keep seeing the DSL going down/being cut this morning