Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 03/02/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • iamkeir iamkeir (@iamkeir) reported

    @plusnet Hey folks, do your SIM cards support eSIMs?

  • lothianladd oldcodger. 🍒🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿#FBSI. (@lothianladd) reported

    @babsc94 Try John Lewis I am with them moved house and they came with me. Broadband by plusnet but have their own complaints dept. Customer service is amongst the best I have ever experienced from a utility company.

  • Chris4man Chris (@Chris4man) reported

    @Plusnet I know I can use third party apps, but someone ringing me doesn't know to ring me on one of those so I miss their call. If my number automatically diverted to WhatsApp then I'd be happy. I guess I'm looking for a new network then.

  • Deadbob76 Robert Aitken (@Deadbob76) reported

    @Plusnet Not much what with wi-fi issues

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @plusnethelp @Plusnet I signed up 4/5 months ago and still haven't received my £80 sign up bonus? I see you have an advert now offering £50 to people to sign up... Will they ever get it? Is this a con to entice you to sign into a 24 month contract!? Can someone please help?

  • BC__RWB Brad Carter 🇬🇧 (@BC__RWB) reported

    @skalovingeek @Plusnet Normally you still have a manual control box connected to the boiler which can be used in the event of the wireless / or wireless thermostat not working. The hive wireless thermostat talks to the control box connected to the boiler. So the box can be used on its own.

  • DrJoeMorrison Joe doing philosophy in public without impact (@DrJoeMorrison) reported

    @tomrade_ I've always used plusnet, excellent customer service, something like 22 quid a month for unlimited fibre if you sign an 18 month contract

  • vonKristoff 🐸 vonKristoff (j,j) (@vonKristoff) reported

    @Plusnet what’s standard upload speeds in London? I’ve been a customer for a decade.. but cannot #WFH with you no more 😞

  • moiama25 amalia (@moiama25) reported

    @Plusnet are your services down? The WiFi here hasn't been working since 2pm today.

  • FifeHedgewitch Fife_Hedgewitch (@FifeHedgewitch) reported

    @babsc94 Plusnet. They have great customer service and rarely have outage. Decent prices too.