Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 12/01/2025 16:35

December 01: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NecroG4ming NecroGaming (@NecroG4ming) reported

    @rachcoon @Plusnet I haven't bothered contacting them. No point. My connection went down the same time as everyone elses thus clearly not a problem my end. Also, as many others here have said... they don't answer their phones.

  • shepherd_ink Shepherd Illustration (@shepherd_ink) reported

    @Plusnet @padrageous We've changed to your services today and cannot access the internet or get through on phone lines? Is your service still out?

  • GrahamBartlett4 Graham Bartlett (@GrahamBartlett4) reported

    @Plusnet Switched to you and now had no internet since the 9th, was promised midnight on the 16th at the latest. Costing a fortune in bolt ons. (Thanks a bunch O2) I’m furious and will cancel tomorrow if it’s not connected.

  • baldbookgeek William James (@baldbookgeek) reported

    @Plusnet It’s all ok now just had 2 days of random slow down and drop outs, the issue I do have now and again is the router the light will turn red and I have to turn it on and off again

  • Harry_Cambridge Harry (@Harry_Cambridge) reported

    @Plusnet Wifi down.

  • tikiriot Tracey Ace (@tikiriot) reported

    @Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already

  • rachcoon Rach 🌻 (@rachcoon) reported

    @cj_kent @Plusnet I'm pretty sure we can cancel without charge if they are not giving the service we are paying for? I have been without Internet at all since Friday morning and getting absolutely nowhere. Couldn't get through to anyone. Did they give a reason on the phone?

  • RMFH_the_one Robert Fenegan-Hurst (@RMFH_the_one) reported

    @Plusnet my plus net internet has been down all day. The auto help says it’s at my end but it’s not Keep getting provider not responding to PPPoE packets.

  • gamecounsel The Log Lady (@gamecounsel) reported

    @Plusnet Thank you. Service in my area has now been restored, although the signal is weak.

  • NecroG4ming NecroGaming (@NecroG4ming) reported

    @KingKerChing @Plusnet I've not had any since Friday. Nationwide problem that they refuse to acknowledge.