Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 11/20/2025 12:35

November 20: Problems at Plusnet

Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TexugoHugo Hugo Texugo 🏳️‍🌈 (@TexugoHugo) reported

    @Plusnet Hi, but is the outage problem resolved?

  • JRAWierenga Jack Wierenga (@JRAWierenga) reported

    @plusnethelp for the fourth time in my year contract with plusnet I have returned to unusable internet levels. Capping out at less that 1GB of data, usually around 0.4GB. I will NEVER return to using your service but for the remainder of my contract I'd really appreciate a fix.

  • gombrich_261209 G T (@gombrich_261209) reported

    @Plusnet my internet is not working !

  • Plusnet Plusnet (@Plusnet) reported

    @efcsi Hi Simon, I'm sorry to hear you're having issues with broadband. So we can look into this further, are you able to confirm your Username via a DM? - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @Edna_Welthorpe_ Hi Edna, I'm sorry to see that you're having connection problems. If you send us your account username we'll look into this. Regards, Emily Plusnet Leeds 🌞

  • therealb1gmak Callum McInnes (@therealb1gmak) reported

    @Plusnet Internet is constantly dropping out a month after the same issue was supposedly fixed. Any ideas?

  • vinylsolution2 vinyl_solution (@vinylsolution2) reported

    @Plusnet My PlusNet mobile has had no signal since this morning. I am in the Horsham RH12 postcode area. Please advise.

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    I am sending this via a mobile phone. Search engines are working, returning links to your help pages but it is as if the servers are dead. No web pages delivered to this phone. Current DSL uptime 5h 58m, data rate as expected, for Plusnet landline

  • RobPotter Rob Potter (@RobPotter) reported

    @Plusnet Hi, my router makes a hissing/clicking noise. I think when something is connected to the 5g. I've turned the 5g off and the noise stops but everything then runs very slowly. Is it possible to get a new router or any other suggested fix?

  • Sy_UKOfficial 𝓢𝔂 (@Sy_UKOfficial) reported

    This month I've had to pay PlusNet for a Broadband service which I can't even use because I'm contractually obliged to do so & my phone was only device I had & I've also had to pay for a basic phone & sim card along with paying PlusNet for sim in my phone that police have seized.