Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 01/13/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • boulder20 mandy hewitt (@boulder20) reported

    @Plusnet our new sims arrived and asked for numbers to be ported, had txt saying porting would be complete on Monday !! Can’t make or receive calls , also have numerous voicemails that I can’t get and I’m not sure if they’re an emergency call as my elderly mother has dementia

  • oliviajh__ Olivia (@oliviajh__) reported

    We had to renew our internet contract in May for 18 months, knowing we would be moving in the summer. We were informed by @Plusnet customer service web chat that we would be able to do this easily with no mention of fees.

  • magnayn magnayn, Esq. 🛑 (@magnayn) reported

    @charlesarthur I'm not even on a 'good' deal anymore - plusnet do 7Gb+unltd calls at £6/mo 30-day rolling (!) Virgin still think they have the monopoly on ultra-fast BB, and wanted £53/mo. Comparable service is £16/mo on 5G. Deals are out there...

  • chelseadisley Chelsea Disley (@chelseadisley) reported

    @Plusnet Hahaha must be an error in the formula then. Taken over a month of constant chasing to still not resolve the issue. Paying every single month for WiFi that works maybe 20 minutes out of each day,With constant faults on the line or with the exterior box. Worst wifi provider around

  • janebache Jane Bache (@janebache) reported

    @Plusnet Hi there, just had an email saying my bill for this month is £47.54 but I renewed on contract on 04/07/22 at £24.99/month - can you help?

  • obsilverfox Ollie Brown (@obsilverfox) reported

    @Plusnet broadband has been down for about an hour and can’t tell if it’s a local problem or not. Are you aware of outage?

  • Julesro49 Jules (@Julesro49) reported

    @UKAirband after 8months 3 failed install attempts (wires to house installed - street pole not live) engineers not turning up & hours on the phone to customer services I’m renewing with PlusNet & waiting for @jurassicfibre to arrive. Pls come & remove the wires on our house!

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • DarrellFroud90 Darrell Froud (@DarrellFroud90) reported

    @Plusnet I've switched to you guys, but my old broadband has turned off and you haven't activated my new service, any chance of it happening?

  • anunknowncomic Julian Daniel (@anunknowncomic) reported

    @Plusnet We’ve been on hold to your customer services for a good while, would it be possible to send us a new router? Thank you.