Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 11/19/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gregorybaser Gregory Baser (@gregorybaser) reported from Plymouth, England

    @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

  • LauraGrazebrook Pengland Pangolin of supreme mystery (@LauraGrazebrook) reported

    @AndrewDotDotDot Down on plusnet, working on mobile

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi when I am connected to my plusnet home broadband our PCs will not connect to the YouTube website. If I connect to a different network like a hotspot, YouTube works fine. The same is true for videos in Google Photos. This has only started since yesterday. Any ideas?

  • j_berry Jennifer (@j_berry) reported

    @Plusnet no signal for the whole family! BA9 9BY. How do I report issue

  • Plusnet Plusnet (@Plusnet) reported

    @neil_1980 Hi Neil, I'm really sorry to hear you're having issues signing up for Fibre Extra online. While this isn't something I can support with, I'd recommend giving our Sales Team a call; who can help get this resolved for you. -Tony Plusnet Sheffield

  • mrscordner Jennifer Cordner (@mrscordner) reported

    @Plusnet absolutely first class customer service from Matthew today.. sorted the wi-fi connection for my mum.

  • neil_mountford Neil Mountford (@neil_mountford) reported

    @Plusnet two days running my broadband drops out every 2-3 minutes. Yesterday it started about 3.00pm and didn't get back to normal until almost 8.00pm. Today it has started at the same time. Are there known issues in the Stoke-on-Trent area?

  • knee_peas TheAJMason (@knee_peas) reported

    @Hollydunne @AmazonHelp Excellent, you would have thought BT & plusnet would have at least let us all know. Happy to help.

  • systematicdata AL (@systematicdata) reported

    @bt_uk @Plusnet you really need to get the problem with YouTube and your parental settings sorted. Had to turn parental controls off to get on the TV app and the website. Thousands of people reporting problems on down detector.

  • oliviawood01 OLIVIA MORGAN (@oliviawood01) reported

    @Plusnet I’ve sent you a DM but haven’t had a reply. Another payment has been taken today and my service ended in March