Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 12/26/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SilverdaleNorth SilverdaleNorth (@SilverdaleNorth) reported

    @Plusnet can't receive calls. 3 days now! Utterly ridiculous. Customer service!! Hahaha! Jokers!

  • Steve_the_Stoic Stoic Steve (@Steve_the_Stoic) reported

    @Plusnet @plusnethelp I am in Tanzania with no mobile service. My Microsoft accounts require me to receive texts as part of two step verification so I am now locked out of those accounts. Can you please explain why I cannot get any service? I am travelling for a few months

  • LouisePassarel4 Loisy3 (@LouisePassarel4) reported

    @Plusnet it's now 2 days that you're experiencing problems- users not being able to receive calls/txt yet there's no mention or update anywhere!? Yet u keep saying u will?

  • megabren Bren (@megabren) reported

    @Plusnet hi there, I'm in Spain and my phone's not connecting to any networks. I can't see if Roam Like at Home is enabled on my account, can't see how to enable it on your website, and can't call you because I'm on wifi. Any help?

  • Collarnumber88 Lee (@Collarnumber88) reported

    @Plusnet Lost my Broadband for 2 weeks, all sorted now. Your Customer Service Team have been outstanding throughout. 👍

  • Plusnet Plusnet (@Plusnet) reported

    @George53948034 If it hasn't made a difference George, I'd recommend following the second link to raise the issue with our Faults team. - Jess, Plusnet Leeds 🌻

  • PeteSKingston Pete K (@PeteSKingston) reported

    Changing ISP from @TalkTalk to @Plusnet (owing to generous cashback offer). Live date for new contract is 2moro. @TalkTalk why have you cut me off this morning? Absolutely no need, petty and very very inconvenient. I had been happy with you but I will never return now. 😡😡😡😡😡

  • richardfurnival Richard Furnival (@richardfurnival) reported

    @Plusnet is there an issue with broadband in the York (specifically Yo24) area? Dropped entirely last night and didn't come back and now keeps coming and going. Normally very steady, and have checked my router for issues.

  • rachael_barson Rae (@rachael_barson) reported

    Plusnet is a piece of ****. Every time I watch something late night it buffers aaallll tttthheeeee tttiiimmeee. Pls stop.

  • Plusnet Plusnet (@Plusnet) reported

    @bojaniwska Hi Helen, I'm sorry to hear that you're having problems with your emails. Is this over webmail or do you use a mail client? Regards, Emily Plusnet Leeds 🌞