Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 10/18/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • simmy60k simone knight (@simmy60k) reported

    @Plusnet our internet is ABSOLUTELY SHOCKING! It drops out around 4 times a day , every day ! Who do we need to contact to cancel our contract , it’s a waste of money !

  • HRH_Hattie Hattie Bee 👑 Liverpool 2023 🇬🇧 (@HRH_Hattie) reported

    Has anyone else’s @Plusnet wifi been absolutely terrible the last few days?

  • AmandaHill70 ALH (@AmandaHill70) reported

    @rubiBlk Same here im@paying for a service I’m not getting & they blame bt every time . Get it sorted Plusnet

  • postscriptphoto Paul Sutton (@postscriptphoto) reported

    @Plusnet terrible experience trying to get your broadband into our new house. Misinformation followed internal errors at Plusnet cause major delays. I need BB for remote working, spent my first week in a hotel (at my expense) ... wonder if you're prepared to reimburse? Doubt it.

  • AmandaHill70 ALH (@AmandaHill70) reported

    @Plusnet internet down 7 times in 6 weeks paid extra for more data on phone , no tv . Told me an engineer was coming yesterday , someone house sat while I was at work no one came . They blamed bt .penalised if I come out of contract . I’m paying for a service I’m not getting

  • sketchseven chris 💉 x 3 (@sketchseven) reported

    It's so bad that even Broadband Speed Checker simply doesn't work. We've had PlusNet engineers out twice and both times they've checked that the internal stuff works (which it does) and so the problem is external. Can you get an engineer to look at the box? Nope.

  • HoldenMadickie Holden (@HoldenMadickie) reported

    @Plusnet Can I strongly recommend you suggest that people trying to sign up with you DISABLE ADBLOCK first? It blocked a pop-up about the internet filter (the one I had already opted out of) which seemingly guaranted the entire process to fail.

  • ashleybenstead Ashley Benstead (@ashleybenstead) reported

    @Plusnet internet down again! Your service team says MSO but nothing on your website or anywhere else about the issue. Poor service!

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet The range of your WiFi is awful. I have to reset my modem on a daily basis. Awful WiFi. It really is.

  • FromtheLakesx Fromthelakes (@FromtheLakesx) reported

    @Plusnet Thank you. We ended up getting a new router and that seems to have solved a lot of issues. 🤞