Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 11/30/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeFos80837729 Mike Foster (@MikeFos80837729) reported

    @bt_uk It would be gr8 if you could help in anyway happy to pay just don’t need to wait 3mths with no comms from @Plusnet (having a message left o/l when you have no Signal hence need BB is not comms)to be told it’s £250 + than agreed. happy to pm my mobile nos and email)

  • jemima_harriet H (@jemima_harriet) reported

    @Plusnet hi! Our router has died, it appears to have turned itself off in the night and now won’t come back on. No lights at all and have attempted different plugs. Please help! Thanks

  • J_owatson Jake Watson (@J_owatson) reported

    @ArtetaOut_v3 @EE Literally just pulled up to my drive and theirs an Open reach tenichian outside someone else has the same issue and their with plusnet so it appears to be an issue with lines or distribution box. So @EE I owe you an apology.

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    I have called a person and got it all sorted… including a new router which apparently is probably the source of all my broadband issues! One reason I’m still with Plusnet after 11 years is that so far all issues have been minor and they’ve fixed them super super quickly!

  • MikeFos80837729 Mike Foster (@MikeFos80837729) reported

    @Plusnet All sorted with BT what took you 3 months and £350 to get no where just cost me £9.99 and sorted on 13th sept with BT. Refund given but nothing for stress, bad service, wasted months, my time, phone calls out of my allowance. Plenty of not believed apologies though.

  • connortlv c o n n o r (@connortlv) reported

    @Plusnet Hi, my new router has arrived but I'm having the same issues

  • SuzySB27 Suzy Brown (@SuzySB27) reported

    @Plusnet Have a blue light but nothing can connect amy issues EX39 area?

  • teskreebrook Thomas Seabrook (@teskreebrook) reported

    @plusnethelp Meant to tag @Plusnet not help oops

  • sphinxseth Sphinx (@sphinxseth) reported

    @Plusnet three days without internet!!! This is unacceptable. Please waive off next month's bill and help with the cost of mobile internet. @Ofcom

  • gavincrowden gavincrowden (@gavincrowden) reported

    @Plusnet Hi There, my internet connection which is normally great has totally failed (blinking red light on broadband router - meaning no broadband coming in). Any reported issues affecting SW2?