Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 11/08/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    In all my life I have never had such atrocious service as I have had with PlusNet. The absolute WORST broadband provider EVER! @Plusnet

  • TomABacon Tom Bacon (@TomABacon) reported

    @pipmadeley @Plusnet Ah maddening, was hoping that would help! Yeah, it seems to be a common problem

  • graceefosteer gracee (@graceefosteer) reported

    @Plusnet already has 100x better customer service compared to NOWTV. Even tho I’m still having issues (due to Openreach), the way Plusnet are handling it is so much better!!

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported

    @gogolitzen @EE Also affected by same issue. Plusnet informed me yet BT shows no known issues on their site. It’s frustrating when these companies don’t provide updates. Hopefully will be fixed this afternoon.

  • TomABacon Tom Bacon (@TomABacon) reported

    @pipmadeley @Plusnet This is going to sound weird, but I had a similar problem, and it turned out to be related to my Sky Q box going to sleep! Had to change those settings. (I'm still working at 1am so it was most inconvenient...)

  • DemonTomatoDave Dave Bulmer DemonTomatoDave#5138 (@DemonTomatoDave) reported

    @gogolitzen @EE What did they tell you? Plusnet texted me to say they're expecting to fix it at about 3:20pm - whether that's when they expect it to come back up or when they'll take initial stock of what the problem is and then work out what to do with it, I don't know

  • MtG_Sly Simon Wallis (@MtG_Sly) reported

    @Plusnet hi. Been having daily outages with my broadband. We use a phone line connection in the SS16 area. Can you advise on any works by Openreach or if there is a problem. Thank you.

  • therealdrcj Clare Jones (@therealdrcj) reported

    @Plusnet - I’m not the happiest customer as my broadband has not been reliable. However, I’d like to give credit to Abdul who dealt with my issue today - he listened, empathised, suggested a solution then carefully talked me through the process. I felt valued. Hope it works!

  • BlueBearEtc Blue Bear (@BlueBearEtc) reported

    I've got 1 very sick human who was up the hospital last week who is now worried that she won't have any Internet from tomorrow because @VodafoneGroup can tell @Plusnet she's switching but then cancel the switch because she can't answer phone calls leaving us with no Internet.

  • SimonJGarner Simon Garner Photography (@SimonJGarner) reported

    @pipmadeley @Plusnet @WeAreOpenreach do neighbours have any issues?