Plusnet outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 5 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  Alyssa Jade C (@AlyssaJade7274) reported 9 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Craig Jump (@Craig_Jump) reported 11 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Carl Fandidango (@ComTekMan) reported 16 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  David Byrne (@David__Byrne1) reported 17 minutes ago

  Hey,@Plusnet - broadband engineer booked for 8am to 1pm today. Still waiting and not even a phone call from your Muppets MJ Quinn for an update. Is this the **** service I now have to expect from you people?? Shambles 🤬🤬🤬

• 
  stewarty (@stewarty1972) reported 17 minutes ago

  @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

• 
  Mark Crowther (@MarkTWIC) reported 18 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported 18 minutes ago

  @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍

• 
  rosie posie (@rosieon25371922) reported 20 minutes ago

  @PlusnetCS_ @Plusnet @Plusnetcs_ I spent over a week chasing this with considerable stress & excuses & gaslighting from u. You r doing everything in your power to wheedle out of coughing up reward. Disgusted & I will never use your company again! How many others do u do this to who give up?

• 
  Alan (@metalheed) reported 27 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?