Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 12/03/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laurajayne44 💥laura jayne💥 (@laurajayne44) reported

    @Plusnet could someone please check my DMs! I have been trying to contact someone as the app says a technical issue has restricted my internet access! Its been a week now & no response from anyone!

  • HazelR74 Hazel Robertson (@HazelR74) reported from Ulsta, Scotland

    @Plusnet my out going email is not working. How long before it starts again please?

  • James_Fielden James Fielden (@James_Fielden) reported

    @LouisePage_ We have Plusnet and customer service pick up/deal with stuff very quickly.

  • petejackson1952 peter jackson (@petejackson1952) reported

    Had a bad weekend trying to watch sport on tv due to internet going down every 10 to 15 minutes. Reported it and the girl just told me to do what I had already done but her actionl took out my TV altogether, then PLUSNET had the cheek to take my money yesterday. They got to go.

  • coachnponce Nacho Ponce (@coachnponce) reported

    .@Plusnet Full day of work lost due to engineer no-show. Customers get penalties for missed appointments, but zero accountability on your side. Now told earliest is 22 Oct — 2nd time this has happened. ‘Award-winning service’? Not seeing it. Time to explore other options.

  • swiftness2009 suki (@swiftness2009) reported

    @Plusnet My internet was down for ten days recently I have been told that I have to go through you to get a refund . The problem was with Outreach . Your company have rung me several times to talk to me .. but it’s always between 8 and 4 … I work!

  • Interssuseption RagingTinnitus (@Interssuseption) reported

    @Plusnet My Internet has been disconnecting at peak times for the last few days. Can you fix it please.

  • tee__pot -..- - -..- (@tee__pot) reported

    @Plusnet new customer, just received my rewards card, but it is for a lower amount than it should be - how do I go about getting this rectified?

  • JennyPHomewood Jeanette P Homewood (@JennyPHomewood) reported

    @Plusnet my modem keeps restarting and has been doing so for weeks. Is there a problem nationally?

  • LiamJacksonGlo2 MrMike (@LiamJacksonGlo2) reported

    Hi @Plusnet, I’m furious. An Openreach engineer you sent on 18 Sept left my home damaged — broken bricks outside & brick dust all over my new carpet inside. He never told me & just left. I’ve been told to email BT claims, but you are my provider. What are you doing to fix this?