Plusnet Outage Report in Portstewart, Northern Ireland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (10%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• caroline (@cparf) reported 52 seconds ago

  @Plusnet Come on what’s going on in devizes Wiltshire, no service. For 2 days now. Pay my bill on time but can’t use it

• wayne Tavit (@WayneyoWayne) reported 2 minutes ago

  @Plusnet Will you be allowing customers that are eligible for social tariffs with companies that offer them, the opportunity to cancel their contract with you and take advantage of the help that is being offered them?

• Chloe Raccoon (@ChloeRaccoon) reported 3 minutes ago

  Ticket with @plusnet: Fault Description: Unstable broadband Actual reported fault: total lost of vdsl, unable to sync with the cabinet. Nice and accurate fault reporting there.

• Chloe Raccoon (@ChloeRaccoon) reported 3 minutes ago

  So the cabinet a @plusnet connection is on for a charity is down _again_. Down for a week, up for a week, down again today. No data. This means no phones either.

• RoamingLiz (@Love_Austria007) reported 3 minutes ago

  @Plusnet have sorted our internet out at the bungalow on the day they said it would be switched on. Good customer service with regular updates including a DM service on here. Thank you. I would be moaning on here if it had gone badly so feel I should give praise where due

• Charlbeck Jewellers (@Charlbeck71) reported 5 minutes ago

  @Plusnet "Steps taken to resolve: I've tested your phone service and found a loop fault. We require an engineer to visit the property." From Your colleague James. 17/10/2022 15:32 The previous openreach engineer said the problem had been resolved. He never visited the property either.

• Clare Scott (@ClareSc43725739) reported 12 minutes ago

  Please check @Plusnet your DMs I'm trying to reach someone that can help me. I've spent way too long on hold on the phone, have to work. Need Internet. Please help!

• Charlotte (@lightinglottie) reported 13 minutes ago

  @Plusnet How can I cancel my broadband - I have now called 8 times this morning only for you to drop my calls. Should I just cancel my direct debit?

• San G (@simacca) reported 15 minutes ago

  @Plusnet I’ve set up a new sim only account with you and had my number ported. You have ported my number over, but I still haven’t received my SIM card from you. I need help asap!! Not a good start!!

• Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported 17 minutes ago

  @Plusnet You have deleted my MIL account meaning she has not got any internet or landline. She’s had this number forever and is vulnerable. Your mistake and the bloke down the road asked for a BT line and you have mistaken her address with his. @Ofcom