Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 02/21/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ben_lister Ben Lister (@ben_lister) reported

    Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.

  • donjuan72FTM Don waterworth (@donjuan72FTM) reported

    @Plusnet I got a problem with my Internet connection I tried reseting my router but still won't connect and consett red light

  • RD888Subtitle Hi! It's me! (@RD888Subtitle) reported

    @plusnethelp Hi do Plusnet send out replacement routers? Broadband is running slow and I think I may need a replacement router as phone dial tone is fine

  • RaiderVirtua VirtuaRaider is celebrating #TR25 (@RaiderVirtua) reported

    Never ever go with Plusnet. I'm getting new internet soon.

  • darrenquarmby darrenquarmby (@darrenquarmby) reported

    @Plusnet is internet down in TA5?

  • S_Reed Stephen Reed (@S_Reed) reported

    Just been stung for £65 for an engineer visit in December where the engineers blamed the Openreach modem which I have had for 8 years. @plusnethelp @plusnet are really not interested in customer loyalty. Line fault was detected before the visit and has been OK since. Strange.

  • ben_lister Ben Lister (@ben_lister) reported

    Trying to cancel @Plusnet broadband: Me: Hi @plusnethelp. I have moved out of my house and would like to cancel my contract. I tried to do this on your website, but couldn't find the option. I tried your website chatbot, but when I typed 'cancel' it cut me off.

  • stuartcard Cardigan (@stuartcard) reported

    @kcleevely @plusnethelp Kate I have this same problem too. At least five times a day the line goes down and it is only trying to support me. We have two lines that we work from and it only impacts the Plusnet one. It is so frustrating.

  • CardinalBiggle2 Cardinal Biggles McFerryFace #FBPE 3.5% 🇬🇧 🇪🇺 (@CardinalBiggle2) reported

    @Plusnet Do you have a message facility on here? I've been unable to get through to your support by phone for over a week, and there's a problem with my Broadband. I think Plusnet have made an error on my account. Please advise

  • ben_lister Ben Lister (@ben_lister) reported

    Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.