Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 02/26/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • billdoor2012 Chris Taylor (@billdoor2012) reported

    @Plusnet Our internet seems to be really slow today, and i don’t know why

  • JulianDean99 Julian Dean. Cllr in Shrewsbury. Green Party. (@JulianDean99) reported

    @Plusnet why do you make it so hard to close a broadband account? 😠No option for this on your website. 😠No option to reply emails. 😲This is an internet service. Unbelievable I can't cancel on the internet. 😠Even calls not properly handled

  • Stephen_73 Stephen Mullan (@Stephen_73) reported

    @Plusnet can someone help please? I have a webmail only account and it looks like automatic spam filters are blocking some inbound mail. I can’t follow the usual steps as per website to manage spam as I don’t have Plusnet broadband (login fails when I try).

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet you have failed to reply to my complaints sent you by PM on the 1st October. Your customer service has now become very poor and as a result ,when my contract expires , I will move to another supplier after over 10 years with you

  • Demas62121174 Demas (@Demas62121174) reported

    Plusnet down?

  • MarkyMark16700 Marky Mark (@MarkyMark16700) reported

    @Plusnet how do I cancel my Plusnet BB and phone account? Can you just supply a direct links to the cancel my account page please? I’ve logged in and tried but it just goes round in circles and I’m not wasting time on the phone.

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet my dm was sent on the 27th of September. Why i want to stay with you is a struggle to comprehend, my upload speeds are worse than a snail,like your customer service. @MartinSLewis can we do anything about this gos awful company

  • alanswatch Alan (@alanswatch) reported

    @ChrisBarnatt @bt_uk Sounds like a nightmare getting your broadband sorted. You're timing was perfect as ours was up for renewal. 5G was not an option as coverage poor in my area certainly something I keep an eye on in future. Plusnet keeps me as a customer for another 24 months with price reduction.

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet please respond to my complaint

  • crops26 Crops26 (@crops26) reported

    @Plusnet Hi I have been a customer last couple years and have just upgraded again however the WiFi drops or goes weak at the back of the property do you provide any WiFi booster plugs or something similar Thanks