Plusnet Outage Report in Portstewart, Northern Ireland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• HighStreetComputers (@HighStreetComp) reported a minute ago

  @Plusnet my broadband has dropped out ever since we changed from Vodafone. We have had our home wirering checked and phone line checked and all is working 100%. This is making our work from home so unstable and unreliable. Plusnet please help us to sort this out!

• Jacqui Pybus 💙 (@JacquiPybus) reported 2 minutes ago

  @Plusnet I’m trying to contact customer support but the number given on the website appears not to work - I have questions about my bill as it appears to be massively higher than it should be. I don’t understand some of the charges

• David Key (@davidfkey) reported 6 minutes ago

  @EdinKennedy @FrankOnTheRadio Nobody beats @Plusnet for appalling customer service, really.

• Any chance of the referendums? (@TafftheVoice) reported 7 minutes ago

  @LouiseScottACTS Plusnet. Aside from I pay £18 p/m for fast (ultimately BT) broadband, the customer service is great. Speak to a human pretty instantly.

• Martyn8484 (@martyn8484) reported 8 minutes ago

  @Plusnet my new wifi setup started with you today. I can't get my alexa or ring doorbell to connect. I've tried all sorts. Help!

• Sammi (@Sammik70) reported 9 minutes ago

  @Plusnet I left plusnet a couple of months ago. I got an email to say you owed me a refund. I tried to fill in the online form but I'm not sure if it went through. Now I can't check if it's completed as my account has been deleted. I'm not able to get through via phone. Help!

• Margaret Miller (@MegmillerMiller) reported 11 minutes ago

  @Plusnet still no phone line....should have been fixed by midnight yesterday. No mobile signal here so completely cut off!! Please respond.

• espglas (@espglas) reported 13 minutes ago

  @Plusnet Hi, I am plusnet mobile customer. I have seen the offers for new customers in plusnet website and I am interested. Given I am a customer already, can I get those offers? Thanks

• Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported 14 minutes ago

  @zoetunstall @matthewrayner @Plusnet I had similar problems, plus lengthy outages and being outright ignored by Virgin as well, so I wouldn't pick them, either.

• Lil Snack Bagz 🇪🇺 (@Sarahtronica) reported 18 minutes ago

  @Plusnet can't connect to internet - are there any problems in south London? Using a router that's only a month old. Thanks!