Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 12/11/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Switched my broadband from Sky to @Plusnet just over a month ago and bot to I regret it. Dropping out, last night down for 30-40 mins. They rang today and said it was only down for a minute which is a total lie. They then said it had worked for 4 days without issues prior......

  • Miss_Lauren_14 Lauren Kavanagh (@Miss_Lauren_14) reported

    @Plusnet is there problems with your service in the kT4 area please, very slow for last few days

  • gibbon4 Stephen Hartnell (@gibbon4) reported

    @Plusnet My broadband has not been working since last night. Please let me know if there are problems in the Southampton area.

  • pelock8 Peter Lock (@pelock8) reported

    @Plusnet Hi my broadband is down can someone check my line plz …

  • Morgawse Jenn (@Morgawse) reported

    @Plusnet Hi, my internet and phone are down because of the fire in the Bangor BT exchange yesterday, is there any ETA on a repair? We've had no info at all, I saw about the fire on the local news.

  • BrianKEve Brian Eve 💙 (@BrianKEve) reported

    @Plusnet Hi, can you let me know when you plan to resolve the service disruption in the CM2 area please? Or is it @BT again whom you blamed before? Service has been intermittent since 7.30 this morning. Remind me, please, what am I paying a monthly fee for? #ThatWontDo

  • jalexandertog Jason Alexander (@jalexandertog) reported

    Has anyone pointed out to @Plusnet that including a step that requires you to have a phone to plug into a phone line to diagnose broadband issues in today’s world where everyone just uses mobiles is fundamentally flawed…

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Its switched of because it doesn't show up in house when I scan thats why nothing is connected it doesn't show up ...and because your routers are ( crap ) as your tech guy said ..they struggle to reach upstairs so I need a booster and 2 .4 goes further thats why its turned off

  • ChristianYoung Christian Young (@ChristianYoung) reported

    @Plusnet broadband just failed to my home tonight whilst watchingYouTube. Phone works fine, no change to the system but router says no service from plusnet. All cables are fine. No customer support and I need internet to work from home! SW2 area!

  • leeackerley Lee Ackerley (@leeackerley) reported

    @Plusnet is there any issues in m44 area? My grandma has no Internet service coming in. As of weds evening. Same time I swapped over to another provider. Not supposed to change until 13/8/21 as per your email.