Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 11/29/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fraserboyd fraserboyd (@fraserboyd) reported

    It would appear the days of being easily able to contact @Plusnet and @plusnethelp for technical support are long gone. Anyone have experience of the best way to ask them a question and get an answer?

  • paullyscotland Paul (@paullyscotland) reported

    @Plusnet But given that I've just joined you, why couldn't you get the advertised prices right? Surely any price rise shouldn't take effect before the service even starts!

  • robjo2112 ROBERT JOHNSON (@robjo2112) reported

    @Plusnet Cost? A bit like tethering then? I'd not thought of that. Considering the earliest date for reconnection is to be the 28th March (from the 1st March outage) and it could be some time in April, if it is a gift the. Yes. If cost involved, no. Could I tether to my android?

  • Steve47165052 Steve (@Steve47165052) reported

    @Plusnet worst company going

  • sierradoesstuff s i e r r a 💽 (@sierradoesstuff) reported

    @Felix_F_Fern Openreach based broadband is all of similar quality. However plusnet are awful so any opportunity to not use them I’d take

  • MrRetroRob Rob Tighe (@MrRetroRob) reported

    Had new Internet provider @Plusnet for 3 weeks and had a service for just over a week,Hub didn't turn up in time, didn't active my service,gone down twice, went again last Wednesday, said had fixed it Friday but still nothing going to be off till this Wednesday at least😡

  • jhl_digital_ag James Lane (@jhl_digital_ag) reported

    @Plusnet credit (literally) where credit is due. Noticed a load of calls on landline that have never made on latest bill and v.quick to answer at 7.30pm on Saturday night, dealt with refund and also helped sort dial tone. Excellent customer service! #plusnet #customerservice

  • TaborKieran Kieran Tabor (@TaborKieran) reported

    Anyone else who has Plusnet is your Internet/WIFI down? Down Currently where I am in Cambridge.

  • AimeeSt62008750 Aimee Stevens (@AimeeSt62008750) reported

    @Plusnet my broadband is very slow I have trouble shooted everything HELP?

  • bobbyjackdotme Bobby Jack (@bobbyjackdotme) reported

    @Plusnet "An engineer will be with you between 8am and 1pm and we'll let you know in advance exactly when" Why make this promise when you can't stick to it? Why not tell a customer, who has made themselves available for a 5 hour slot, when you're not going to turn up?