Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 12/02/2025 17:40

December 02: Problems at Plusnet

Plusnet is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Morningstar Tony H (@The_Morningstar) reported

    Dear @Plusnet the internet has gone down again in Barrow-in-Furness. Any idea when we will get it back? Nobody is talking to us up here.

  • TypingOfTheRed α вєαυтιƒυℓ вυттєяƒℓу (ᴠᴇʀɪꜰɪᴇᴅ ʙʏ ᴛᴡɪᴛᴛᴇʀ) (@TypingOfTheRed) reported

    @Plusnet amazing, need to login to my Plusnet account, but can't remember which stupid arbitrary password rules they impose on you? just check the thread where you got really angry about it!

  • chris_a_tye Chris Tye (@chris_a_tye) reported

    @_WildfellHall @Dawnchandler84 @Plusnet I’ve always found them reliable. Speed is OK, but they’ll give you an estimated speed. They’re part of BT, but the service is much better!

  • dvdmike Dvdmike 🏳️‍🌈 (@dvdmike) reported

    One day left until I leave @Plusnet forever, seriously people STAY AWAY They are more expensive and offer poor quality and customer service why I put up with it for 3 years I have no idea? Hello @TalkTalk let's see if this is better (get me to ultrafast asap and I will be happy)

  • DoctorLunge Mark (@DoctorLunge) reported

    @Plusnet there's been an outage in Furness area since Tuesday, no broadband. How would I go about getting compensation for a service that I can't access?

  • trashgxrl cait🕷 (@trashgxrl) reported

    @Plusnet second day without internet, i have asked for information on when the service may be fixed in my area and no response. i am currently working from home and having to rely on my personal hotspot which is a weak connection at best !!

  • warpedpolecat Mike (@warpedpolecat) reported

    Ffs @plusnet down in the evening again. Missing the football again.

  • Plusnet Plusnet (@Plusnet) reported

    @warpedpolecat Should you continue to experience issues with your connection following this, please text HELP followed by your landline number to 07800008121; this will raise a fault for you or have an agent call back within 30 mins within 8am-8pm. -Tony Plusnet Sheffield

  • darrentheviking darren smart (@darrentheviking) reported

    Dear @plusnet please can you explain why I & many others have been without service for 3 days now? Please can you outline what you are doing to fix the issue & the timeline for that. I have only been a customer with you for 3 months & am surprised at the lack of customer care

  • dowen1986 Dan Owen (@dowen1986) reported

    @Plusnet anyone thinking of dealing with this company I would suggest you think otherwise. 25days and counting without a broadband or phone line connection. I've been passed from pillow to post and lied too on multiple occasions. Worst Internet provider I've ever dealt with.