Plusnet Outage Report in Portstewart, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Portstewart, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Ash_OB Hi there, Sorry for the delay. You'll need to speak with our customer options team, as they are the only team that can help with this. Their number is 0800 432 0080 and their opening hours are: 08:00 - 20:00 Monday to Friday 09:00 - 19:00 Saturday 09:00 - 18:00 Sundays Plusnet
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Hugh Nick Horne
(@HughNickHorne1) reported
@stuffierescue Been with PlusNet for years, good customer service. That said, we're very rural, so I can't comment on whether they do excellent broadband speed.
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John Jessop
(@jessop_j) reported
Trying to get sense from their chatbot Tobi is virtually impossible. Speaking to humans in customer service and being passed to someone else who supposedly tested my line was worse than frustrating. I never had this crap from old Plusnet.
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dave1966uk 🇪🇺 🇬🇧
(@dave1966uk) reported
@Plusnet how to'call' when I have hearing problems? No email? No mobile or fibre here so trying to get ADSL but checker says call😔
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Mark X|S
(@kee1haul) reported
@Plusnet hi, need help
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G.
(@rr123xx) reported
@Plusnet When I made a complaint on Thursday, your advisor told me I would hear from you within 24 hours. Why have I not heard?
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Dan Rigby
(@danrigby95) reported
@Plusnet hi my internet has gone completely down. Any idea when it’ll be fixed as I’m working from home today.
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Mark Bloxham
(@MarkBloxham66) reported
@Plusnet I continue to have issues Internet sporadically goes off line talking to your AI chat bot now
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Katie Evans
(@KatieEvans13056) reported
@Plusnet my download speeds are terrible, your advisors are rude and condescending, and nobody has got back to me about my complaint. It is terrible customer service and I want to leave but your exit fees are ridiculous.
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iD Mobile
(@iD_Mobile_UK) reported
@geo_louu EE is currently experiencing network issues. This also includes customers of other providers that use EE’s infrastructure, such as Lyca Mobile, BT Mobile, Plusnet Mobile, 1pMobile, Spusu, Talk Home, Ecotalk, IQ Mobile, and Utility Warehouse, among others. - Anika