Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 12/21/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ch4rmed ELENA (@ch4rmed) reported

    @Plusnet our broadband is and has been ridiculously slow for over 1 month now. Can you help

  • LionLolez LolezLion (@LionLolez) reported

    @Plusnet hello! I’m a new customer :) I signed up to a plan that included a “Plusnet rewards card” however I haven’t received any emails about it/know how to claim it, can you help? Thanks!

  • JWBG1 Jema G (@JWBG1) reported

    @Plusnet Please can you tell me what this option is? It's not at all obvious how webmail-only customers are supposed to get through to technical support.

  • easyqueenie Sophie Brown 🏳️‍🌈 (@easyqueenie) reported from Thurlby, England

    @Plusnet Any known issues around Lincoln? Our internet speed is bouncing up and down like a yo-yo this afternoon but struggling to get over 5mb instead of our usual 50. Kiddo is very concerned he’ll miss tonight’s Fortnite event!

  • ColinMcClean10 Colin McClean (@ColinMcClean10) reported

    @Plusnet Hi, i need to get in touch regarding issues with my bill. the 0800 number on your website is not recognised when i try to call. how else can i get in touch?

  • WazaParkes Waza (Terry) Parkes (@WazaParkes) reported

    Hi guys got some Internet issues thanks plusnet, so going to be dark for a few days hopefully it's fixed in 3 days as they promised but who knows. Pray for me hahaha

  • someothersam Sam (@someothersam) reported

    Dreadfully spotty service tonight from @Plusnet yet again. It *always* happens out of hours when there’s nobody to get in touch with other than bots that misunderstand your complaints.

  • EliGabrielHare Gabriel & Hare (@EliGabrielHare) reported

    Interesting security breach attempt by bogus caller who knew I had @Plusnet and was asking me to check my light, saying issues with @BTSopenreach There were indeed issues for a couple of afternoons this week which makes me think it was an attempt by scammers today to 'break in'

  • FlappyBerk Christian (@FlappyBerk) reported

    @Plusnet Pages taking considerably longer to resolve, and the "guaranteed minimum speed" in my control panel magically reducing since I joined... After two OpenReach engineer visits, I would really like this issue to actually be resolved.

  • davidrsim David Sim 🕊️ (@davidrsim) reported

    @Plusnet Thanks - SIM arrived today. Some feedback... the default sign up option shouldn't be to transfer the number before the SIM arrives, or at least it shouldn't be without a warning that it might result in significant loss of mobile service. If I'd known I'd have waited to transfer.