Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 01/21/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 587fm robert cooper (@587fm) reported

    @Plusnet my transfer date was 9th March, 7 days on I still no incoming calls, no router and since last night no broadband. Hanging 15 mins on phone this morning. Poor poor service. 2 people working from home in my house, what do I do ??????

  • MBiolCalumSmith Calum Smith (@MBiolCalumSmith) reported

    Terrible service from @Plusnet they cancel our account and send debt collectors after money we don’t owe. Constant poor advice and communication #plusnet

  • harald_b WG (@harald_b) reported

    @Ofcom @ICOnews Unless you're a Plusnet customer - then there is no 7726 for you.

  • markybrad Mark Bradbury (@markybrad) reported

    @Shinybiscuit if the problem followed you from plusnet, probably rule out the issue being the isp, its going to be been you and the router (@beernouveau - try a cable, short term, if it improves, try powerline ethernet, cheap & worked for me) or the router and the exchange(line fault)

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @edwardlui Hey Edward Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam

  • 1884Rams Mac (@1884Rams) reported

    @Plusnet is this account manned? I note the Plusnet Help account was last active in 2020?

  • MatthewHenry Matt Fleming (@MatthewHenry) reported

    Anyone else had a massive fail trying to use @plusnet ? They cut my old internet off while my new internet was still 24 hours away - with no warning! They seem surprised that I'm unhappy about that! Hoping #EE might take me back! #plusnetfail

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @rayjburnside Hi Ray, my apologies for the inconvenience this has caused. Plusnet Protect is a free value added service, however there are wide choice of alternative anti-virus programs which you can use. -Tony

  • WkdwillyUk BawSki (@WkdwillyUk) reported

    @Plusnet Pisspoor service. Connection drops on all devices, pcs, phones, PlayStation. Pathetic.

  • 3pinksheep C (@3pinksheep) reported

    @plusnethelp Why is @Plusnet AWFUL?