Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 11/21/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HKorndorffer Helen Korndorffer (@HKorndorffer) reported

    @Plusnet hi there. We have a problem with intermittent cutout of internet. Last time it was because of the wire to the outside box. What's the best way to work with you to troubleshoot? Thanks.

  • johnreed222333 John Reed (@johnreed222333) reported

    So let’s be clear about @EE. They only guarantee the flow into the router. NOT the Wi-Fi signal, and Wi-Fi 6 covers less than Wi-Fi 5. When you change from plusnet to @EE no one explains this.

  • Lexi69hz Alexia (@Lexi69hz) reported

    @Plusnet Why is your broadband so ****. Like I can’t even watch YouTube without it buffering. Even when everyone is asleep it buffers

  • NakedAnthropolo The Naked Anthropologist (@NakedAnthropolo) reported

    @Plusnet I'm a customer. How do I stop a neighbour who found my wifi password from accessing my broadband? The easiest way, please, step-by-step, and don't assume I know how to get to router settings etc. Thank you.

  • Ash_OB Ashley O'Brien (@Ash_OB) reported

    Hi @Plusnet - Please can you cancel my contract and send through the early termination costs please. Thanks Ash

  • RuckinRugby John 'Max' Maxwell (@RuckinRugby) reported

    @Plusnet Can you please cancel my broadband account. You'd think this would be a simple few clicks on your website, but then this is UK 2025 isn't it. Do not give me a number to call.

  • jaida9625 Jaida Esin (@jaida9625) reported

    @Plusnet Hey Plusnet! Why can't I get through to your customer services by phone? Are your lines down? I need help and support please.

  • Mark_J69 MarkJ (@Mark_J69) reported

    @Plusnet Can you please please please advise if the Force9 issue is being actively looked at? Emails been down for nearly a month now. Its ridiculous.

  • dave1966uk dave1966uk 🇪🇺 🇬🇧 (@dave1966uk) reported

    @Plusnet how to'call' when I have hearing problems? No email? No mobile or fibre here so trying to get ADSL but checker says call😔

  • contactmplant Mike Plant (@contactmplant) reported

    @Plusnet I miss one payment, due to my employer paying me late, I receive an email yesterday 23/07/25, the email states: I have 14 days to pay the outstanding bill, BEFORE my service is restricted, so why was my service restricted at 18.30 this evening on the 24/07/25??