Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 11/23/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fineartskaty Katy Jones (@fineartskaty) reported

    @plusnet I sent a DM, I tried ringing 3 times last week (on hold for 40 minutes each time), and I’m STILL waiting for my refund of £107 which was due to reach me on Friday 2nd December! Is anyone there? @ofgem can you help?

  • JonPowell23432 Jon Powell (@JonPowell23432) reported

    @Plusnet How do I contact Plusnet about a mobile phone issue when I don't have a working phone?

  • Billy_Dawson01 Billy Dawson (@Billy_Dawson01) reported

    @Alexand34346099 @fullback03 And I work for plusnet, your worst nightmare !!

  • JimJam_Binks S (@JimJam_Binks) reported

    @Plusnet hi, can you advise how to get through your phone system to chase a delayed set up or cancel service? Have been on hold for several days now and had no luck getting through.

  • freebsdeeznuts FreeBSDeezNuts (@freebsdeeznuts) reported

    @Nathan02944834 @bt_uk @Plusnet It's the BT wholesale network maintained by OpenReach. This isn't provider specific.

  • Timmynivs Nivsey (@Timmynivs) reported

    @mbga_uk I use PlusNet. They're probably no better or worse than any other, but their call centre and support is excellent, especially on their mobile phone side. I'll be sticking with them.

  • fmkhan213 F. (@fmkhan213) reported

    Having the worst few days of switching to @Plusnet, firstly I didn't receive the sim for 13 days, part of it thanks to @RoyalMail. Then when I popped it in, I am not able to connect to internet. I am out of any kind of mobile internet for about 6 days now!!

  • LondonTally666 Emma Vincent (@LondonTally666) reported

    @Plusnet 30+ days with no service due to MSO, was told we could cancel with no termination charge but now you are threatening me with debt collectors. No one is responding to my emails or dms

  • IRitchie15 I Ritchie (@IRitchie15) reported

    @Plusnet can someone from Early Life contact me please? I've just been on to customer service and the transfer to EL failed. iritchie70 (user name)

  • Stephgcc Stephgc (@Stephgcc) reported

    Any chance of someone responding to a DM @Plusnet ? Still an unresolved issue