Plusnet Outage Report in Portstewart, Northern Ireland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (10%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Plusnet (@Plusnet) reported 3 minutes ago

  @Amanda_1979Xx Hi Amanda, thanks for getting in touch and I'm sorry you're having issues with your connection. From testing your line, while we're showing no external faults; I can see a high number of disconnections over the past few days. -Tony Plusnet Sheffield

• 💜 𝒞𝒽𝒶𝓃 💜 (@XxChantoixX) reported 5 minutes ago

  @Plusnet He said there no problem but to replace the router so I called up to ask for a new router and also he said I should check if fibre optic available which is still isn’t 😥

• Plusnet (@Plusnet) reported 5 minutes ago

  @tamikonatsu Thank you for confirming that. As that's the case, it's unlikely that the fault lies with your internal wiring or equipment. Please let me know if you continue to have connection problems as we can arrange another engineer visit if so. Regards, Emily Plusnet Leeds 🌞

• Leonard Van-Arendsen (@holisticslen) reported 5 minutes ago

  @Plusnet I am a customer with you and I can no longer live on my own I am moving in with family. But Plusnet is saying I have to pay over one hundred pounds to end my contract. I don’t have the money I am 70 years of age. Can you please me. My family have their own provider

• Plusnet (@Plusnet) reported 6 minutes ago

  @Chanlouise94 Hi Chantelle, thanks for getting in touch. For any faults, should the issue last longer than 2 working days after the issue was raised to us; then a credit will be applied to your account to go against your next bill. -Tony Plusnet Sheffield

• Plusnet (@Plusnet) reported 7 minutes ago

  @smh85 Thanks for getting back to us Sara. I've had the wireless bands on the router separated, so you'll now see two instances of your router; one of which will end with '5GHz'. This band has a shorter range and you're less likely to have connection issues. -Tony Plusnet Sheffield

• Plusnet (@Plusnet) reported 10 minutes ago

  @tamikonatsu problems, please run through the troubleshooting and let me know how it goes. Regards, Emily Plusnet Leeds 🌞

• Plusnet (@Plusnet) reported 16 minutes ago

  @tamikonatsu Thank you for confirming that. As that's the case, it's unlikely that the fault lies with your internal wiring or equipment. Please let me know if you continue to have connection problems as we can arrange another engineer visit if so. Regards, Emily Plusnet Leeds 🌞

• Sarra Evans (@Sarrae1984) reported 16 minutes ago

  @ThreeUKSupport Think you should know the issues with ringing landlines isn’t just with Talktalk. I can’t ring my Plusnet landline. (I’m in West Wales SA31)

• XRP for greener Bags €£¥₩$💜 (@PeelXr) reported 18 minutes ago

  @Plusnet . Does the wifi ever work !!!!. Any fault after 8pm and we are offline till you come back to work 8am!!!! Not good enough !!. Pay for wifi to use tv that also pay for that dont work so now pay for mins on phone network to watch my phone. What a lovely set up !!