Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 12/27/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • baddogOTM Patrick Quinn #FBPE #GetBrexitUndone (@baddogOTM) reported

    @plusnet @plusnethelp Do you monitor your Twitter accounts? I sent you a Direct Message asking for help 21 hours ago, still not received any replies.

  • RudiKershaw 𝚁𝚞𝚍𝚒 𝙺𝚎𝚛𝚜𝚑𝚊𝚠 (@RudiKershaw) reported

    @Plusnet The support line worked a couple of hours later and there's already an open fault. An engineer has already been round to confirm. Should be fixed in the next couple of days apparently.

  • Adrbees1 Adam Beesley (@Adrbees1) reported

    .@Plusnet Never seen such an incompetent company. Called today, in order to cancel my account on the 25th August, they then proceeded to cancel it today. They now claim they can not do anything to solve this issue. Incompetent and Extremely poor service.

  • boulder20 mandy hewitt (@boulder20) reported

    @Plusnet our new sims arrived and asked for numbers to be ported, had txt saying porting would be complete on Monday !! Can’t make or receive calls , also have numerous voicemails that I can’t get and I’m not sure if they’re an emergency call as my elderly mother has dementia

  • anunknowncomic Julian Daniel (@anunknowncomic) reported

    @Plusnet We’ve been on hold to your customer services for a good while, would it be possible to send us a new router? Thank you.

  • oliviajh__ Olivia (@oliviajh__) reported

    @Plusnet In what world does it make sense to tell customers that you can directly move your contract to your new house no problem, but oh wait, we're going to charge you more per month and extend your contract by an extra 6 months. That's a whole new contract ?!

  • wonkytodger wonkytodger (@wonkytodger) reported

    @Defencebrief @virginmedia Precisely. Unless there are 6 of you in the house streaming movies then 1g is a bit pointless! The only thing to watch with companies such as plusnet offering cheap deals, is that the routers provided can be less than amazing. That's a cheap and easy fix though. Good luck!

  • imstillallan allan dahouse (@imstillallan) reported

    @Plusnet you ruin my mood yesterday morning till late afternoon.....no internet at all....hopefully you can fix this problem....

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • Kris08860201 Kris (@Kris08860201) reported

    @Plusnet I am your mobile customer, I am getting lots of unwanted calls in Chinese speaking about Royal Mail - here is the numbers 0745401852 & 07949 734217 - can you help! It’s very annoying and very disturbing!