Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 02/17/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @welshrat77 No problem, we don't have any solid info just yet on FTTP coming to Plusnet but if that changes we'll be sure to mention it to our customer base via the usual channels👏 Ta, Mads, Leeds

  • Thurlue Brennan: #DuoAntipodes #CelticBrennan #FBPE (@Thurlue) reported

    @MadeleinaKay @AndyParker18 @VodafoneUK Don't hold your breath. Vodafone is by far the worst provider I've had. Totally incompetent. Also, their alleged superfast fibre is worse than the worst Plusnet connectivity I've had. Mobile wise: tell them "abc" and they'll do "def" then decline you on unsubstantiated grounds.

  • kebablog Steve Cooper (@kebablog) reported

    @BiteYourBrum Sounds like my experience of Plusnet. The service was so shite it was agreed that we could terminate it after 8 weeks and I wasn't tied to remainder of the contract. Fortunately it was a 2nd broadband service to the house, so I had another line I could utilise.

  • hiikikomari mari (@hiikikomari) reported

    plusnet has some of the worst ******* internet i’ve ever had, a little bit of rain cuts out my entire connection? genuinely pathetic

  • _raychul R (@_raychul) reported

    @Plusnet hello, I rang yesterday to report issue on my broadband. We tried troubleshooting with no luck so they were going to look into a potential fault on my line and request for a callback. Is there any way to chase this? I have a busy WFH day tomorrow and need my internet

  • Plusnet Plusnet (@Plusnet) reported

    @mac_lee Hi Lee, I'm sorry to hear about this. So we can take a further look, are you able to confirm the Username and also the issue via a DM please? - Curtis, Plusnet Sheffield

  • DrewSegal Andrew Segal (@DrewSegal) reported

    @Plusnet @amandasegal Hello @Plusnet. I am the account holder. Complaint is underway and we've been told reconnection due Monday, although I am sceptical after months of hashes. Every morning I dread seeing red lights on the router! If it's not working, we will leave and will NOT accept charges to go.

  • thetigsy TheTigsy (@thetigsy) reported

    @Plusnet Internet's been down for the last 8 hours and going through the hub manager does nothing, is there any form of outage in any of the Kentish areas by chance?

  • ewinanna 🌱 Elithe Inanna 🌸 ENVtuber (@ewinanna) reported

    Adam at the @plusnet social media team is the one employee I actually trust to get help from, 4 people on the phone today told me my broadband will be down for 10 working days, he’s just sorted it in seconds. Give this man a raise - a credit to the company

  • Plusnet Plusnet (@Plusnet) reported

    @Alteredgeist Hi there, I'm sorry to hear you're having issues with the broadband. So we can take a further look into this, are you able to confirm the Username please? - Curtis, Plusnet Sheffield