Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 11/27/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephGrasso1 Joseph Grasso (@JosephGrasso1) reported

    Shockingly bad customer service switching to @Plusnet No internet from Friday until apparently 6-4-21. Made multiple phone calls where they shift the blame to Talk Talk. Then derisory offer to pay for 5 days of BT Hotspot as "compensation".

  • GodofDad1 God_of_Dad (@GodofDad1) reported

    @DaveEl_ @Plusnet Ouch that is some bad numbers on your Internet. Can understand your delay. Does the contract with plusnet have a low minimum download and upload?

  • piping_stevie Stephen Russell (@piping_stevie) reported

    @plusnethelp Adam, have tried multiple attempts to “boost” the WiFi, with and without Plusnet’s “help”. All results end in the same unreliable WiFi, which is useless for working from home.

  • TwinkleToesHS TwinkleToesHS (@TwinkleToesHS) reported

    @plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    Rows we’ve had in the last year: maybe 1. Rows we’ve had over solution to lack of internet: 3. Money spent on solutions: £25 unlimited data. £70 on two new routers. £8 ish train to turn office. So call it £100 so far. Are you reimbursing me @Plusnet @plusnethelp ?

  • Bear75Kent KentBear75 (@Bear75Kent) reported

    @Niki44 @skytv @Ofcom Plusnet here. Always been sound. Technically it's bt in disguise as it's the old Force9 mob (who were great). All UK tech support (by Leeds uni halls), stuff gets fixed quick, they don't stress about you using your own kit. If you want fttp they might not have that yet though

  • KimJBishop Kim Bishop (@KimJBishop) reported

    @Bexdora @Plusnet Dreadful! It’s really put me off @Plusnet love how quick they are to do what suits them and how slow it is to get you connected!!

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    30 minutes and counting to get online for work because @Plusnet @plusnethelp can’t provide a service. If I can’t work today I lose today’s salary. Will you be reimbursing me?

  • nicksmith Nick Smith (@nicksmith) reported

    @Niki44 @skytv @Ofcom Plusnet, basically BT with a lower price. Unless its coming straight to the premises you’re always basically going to have the same issues because they’re all using open reach.

  • carusmike less using censorsite (@carusmike) reported

    @LewisCl39174554 @Plusnet Blue light at night , SERIOUSLY BAD