Plusnet

Plusnet Outage Report in Portstewart, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portstewart, Northern Ireland 02/12/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • orchard_end Ian Watson (@orchard_end) reported

    @Plusnet if the site looks at that ( eg Apple ) Is there a fix to tell the sim what number it now is please.

  • blackgold631 blackgold63 (@blackgold631) reported

    @Plusnet Hello Plusnet, I am a broadband customer, I am also deaf and wears a hearing aid I normally pay my bills online but with the new MasterCard validation system I cannot pay online so I pay over the phone. Now at this moment my hearing aid is faulty and I cannot use it

  • matwatkinson mat watkinson (@matwatkinson) reported

    @Plusnet hi, I can’t seem to find details of my address on my app. I suspect my email address is wrong too. Can you help, please? Many thanks

  • avpeck Andrew Peck (@avpeck) reported

    @Plusnet new customer to broadband on 19th July, 6 days later still not working. Every day my issue is being handed to the fault team, repeated again today. Unbelievably poor.

  • Plusnet Plusnet (@Plusnet) reported

    @someones_no_one to have stabilised and testing your line isn't picking up any problems from here at the moment. Is your connection now stable or are you still having any problems? Regards, Emily Plusnet Leeds

  • BombeDeChaton Katharine (@BombeDeChaton) reported

    @Plusnet Thanks Emma, I did and your representative was pretty awful, displaying no empathy for my situation and repeating things I already knew at me without listening to me at all.

  • Trundles_bot 🆃🆁🆄🅽🅳🅻🅴🆂 (@Trundles_bot) reported

    Just had a terrible interaction with @Plusnet. I was trying to report that my router had died. The first phone menu options were: 1⃣ Calling about broadband 2⃣ Calling about mobile (I chose 1)

  • orchard_end Ian Watson (@orchard_end) reported

    @Plusnet Yes it arrived eventually but as you know I was not happy to lose service for over a day. The ported number worked straight away but the sim reports itself to the phone with its original number which has cause some issue using it for second factor authentication

  • FbpeGregbaker 🏳️‍🌈🇺🇦gregbaker IS HE STILL THERE? (@FbpeGregbaker) reported

    This is the standard reply from plusnet customer services when they cannot be bothered to-ensure fairplay to customers Hi there. Thank you for your message :) I've checked your account and can see that the reward expired in February this year. Unfortunately, this being the case

  • kirstii03 Kirsty 🌻 (@kirstii03) reported

    @Plusnet Help! My house rabbit has chewed through my main broadband router cable that plugs into the wall socket. Where do I get a new one? I hardly have any data on my phone either? 😔 Not sure what to do! #chronicillnessblogger