Plusnet

Plusnet Outage Report in Peebles, The Scottish Borders, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Peebles, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Peebles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Peebles, The Scottish Borders, Scotland 03/12/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • a_foolonthehill Tommy (@a_foolonthehill) reported

    @Plusnet, FYI your new customer form doesn't work - I can't paste my password into the "confirm password" box. Makes signing up very awkward.

  • PrincessWhoosh ✨ Whoosh ✨ (@PrincessWhoosh) reported

    @WaterInMyOtter @virginmedia Just ditch them, I've found swapping providers usually clears up issues better than trying to do customer service. I'm Plusnet and they're good in my neck of the woods, but check around for what's good in your area as it varies wildly across the country.

  • Paul_Wingrove Paul Wingrove (@Paul_Wingrove) reported

    @Plusnet cancelled Plusnet plan and you are aware cos got various ‘please stay’ emails from you e.g. on Jan 6. Today you email to say DD failed (cos I stopped it) and soon you will impose £10 late payment fee. Customer service??!

  • GeorgWestington George West (@GeorgWestington) reported

    @DonaldAG @simonharris_mbd The older Plusnet routers had awful WiFi which can result in poor performance.

  • DonaldAG Don Grunbaum 💙🎓 (@DonaldAG) reported

    @simonharris_mbd Actually, I upgraded my Plusnet router to a Netgear mesh system, and virtually all my problems disappeared. Even download speed improved. No, I don't know why, either.

  • janeccy18 jan eccleston (@janeccy18) reported

    @Plusnet disgusting service to my in-laws (both aged 80+). Have been getting an average of 1.5-2 mb speeds for years so internet useless. Found them a rural supplier of 22mb and you want to charge them £200 to end their contract. What about your min speed guarantee or fairness?

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet been waiting for over 24 hours without 4g, any phone or data. Have messaged repeatedly, answered then ignored. Cannot phone, no way to contact on Web, how can anyone get support ??? I need help please

  • runfreesight gary smith (@runfreesight) reported

    @Plusnet our internet is down, call centre is closed and I can't find an email address for your support line so I can send a message and forget about it till tomorrow. All the usual checks done and several reboots, logged into router and it is just saying "connecting" constantly

  • JasCattell Jas Cattell (@JasCattell) reported

    @Plusnet Hi Mark, I apologise I’ve been offline and away. I will speak to the other half who will check it this evening and get back to you. Before Christmas we had a BT engineer come out and change the phone socket for the router, at first great now back to poor.

  • nathan_devo Nathan (@nathan_devo) reported

    @Plusnet has award winning customer service? My internet has been unusable for over 2 weeks now, and despite sending 2 engineers (1 didn’t even show up) I have to take another day off work to wait for a 3rd. Nothing but lies, and time wasting from them.