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Plusnet

Plusnet outages and service status in Newnham, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newnham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Stefanuccio54
    Stephen Wallis (@Stefanuccio54) reported

    @Plusnet I've had no phone service for three days ! Phone just has 'Searching' at the top of the screen. Can't send or receive calls I have no land line, so I'm scuppered really. Even before this issue, I've not been hugely impressed by Plusnet. Think a move is required.

  • markusparkus75
    Mark (@markusparkus75) reported

    Hi @Plusnet how do I cancel my BT Sport add on? Thanks

  • Nikki_Up_North
    Nikki Up North (@Nikki_Up_North) reported

    @Plusnet Can I cancel my subscription please! Heard such bad things about you, don’t think I’ll bother! 😠

  • besttillast
    Jane (@besttillast) reported

    @Plusnet Our line is very unstable today are you having problems in CR3 area today? Difficult to work!!!

  • v31orc
    VEIØRC (@v31orc) reported

    @Plusnet fix my Sim please. You're not answering phone calls, I was 45min waiting on line for you to pick up my phone. On 1 April 2022 I change mobile provider and from there side all working fine, I transferred my mobile number and I'm able to make calls but not receiving calls

  • Guy_Middleton
    Guy Middleton (@Guy_Middleton) reported

    @BillyNineLives If you want price, then I would go Plusnet. It will be £25/month for what BT are offering you. That is including phone. They seem to be reliable and easy to contact if an issue.

  • IAmMikeBuckley
    Mike Buckley (@IAmMikeBuckley) reported

    @Plusnet Used to be so good at customer service, this is why I switched back but it’s now dreadful. No online chat support anymore and the Twitter account makes funny posts but are no help whatsoever

  • nahlaafrin
    nahla (@nahlaafrin) reported

    remote for the main tv is the sky remote so if sky isn't you're service provider then what do you call it? virgin remote? talk talk remote? PLUSNET REMOTE?

  • mistermemoryman
    Clive Wright (@mistermemoryman) reported

    @Plusnet @SpiceSugarand Why are you not responding to my phone calls or to my DM tweets. Appalling service.

  • mlu0351
    Richard Clarke (@mlu0351) reported

    @Plusnet Apparently I renewed it on 18th March according to the person I spoke to Saturday, but this is not correct. I never received any communication about it coming to and end and never clicked some kind of confirmation link.