Plusnet

Plusnet Outage Report in Newnham, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newnham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newnham, Gloucestershire, England 11/21/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cpatricktaylor Patrick (@cpatricktaylor) reported

    @Plusnet hi… I’ve just received an email cancelling or order, saying it’s been done through our current service provider. We haven’t got a current service provider as have just moved address. I can’t get through to a customer service advisor. Can you assist directly?

  • muns80y Lee Munday (@muns80y) reported

    @Plusnet I thought you had “award winning” customer service? Been 6 weeks since I left you and you owe me over £100 but can’t get a straight answer from anyone. Complete joke of a company! Do not join them people.

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported

    Dreadful customer service from @Plusnet! I would not recommend them to anyone! I’m moving home next week and they have already disconnected me on 23rd November, would not reconnect me and now will not connect me at my new address until the 20th December!! Been lied to 3 times!

  • cpiconball Cristóbal Picón Ball (@cpiconball) reported

    @Plusnet I've been waiting the whole day for a reply from your customer service. Cannot make a phone call as I'm no longer living in the UK. Need you to message me asap or otherwise I will lose my money.

  • Seaside_Jane Jane (@Seaside_Jane) reported

    @Plusnet Sent several messages over the last few days. I'm still without any mobile signal. On the verge of cancelling & changing provider. Only been with you a few months & not impressed.

  • estrellasadie estrellasadie (@estrellasadie) reported

    Paid my bill yesterday morning and I still have no Internet @Plusnet . Called twice yesterday, both times told it would be on within a few hours, but it's still not working. Need reliable Internet to work today...

  • LEHolmbrook Lauren E (@LEHolmbrook) reported

    @Plusnet hi plusnet I cancelled my broadband (was end of contract) and it was confirmed on email and on phone no cancellation charges. Received email last week saying I owe £6.84 in charges and if not received in 14 days,bailiffs. I have messaged the team, no response please help

  • weenell3 @WeeNell Furtado 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@weenell3) reported

    @SandraToFriends I signed up with them when I came home fae Cyprus. Nightmare! The engineer never showed up and trying to get through was awful 😖 I've been with PlusNet for 7yrs and touch wood no issues x

  • M_A_C_64 Mark Cooper (@M_A_C_64) reported

    @Plusnet internet has been so slow for two days now, less than 1 Mbps download, system status saying no issues anywhere, please advise on service to CO15 area. Thanks

  • charmangel75 Amanda Shaw (@charmangel75) reported

    @Plusnet intermittent broadband outage since 10 yesterday morning, what's going on??? DL5 area