Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 01/24/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Samueltennant Sam Tennant (@Samueltennant) reported

    @Plusnet Hi! Happy FTTC customer here, but I've seen gfast is availableat our address. I appreciate Plusnet don't offer gfast plans, but it seems mad for me to Leave Plusnet to use the same cables and get gfast with your Parent Company, who DO offer it! Any suggestions?

  • wildlypip Pip 🦋 (@wildlypip) reported

    @FreggioPhoto @Plusnet @AdobeCare Hi! I found your tweet whilst searching for someone who’s having a similar problem to me, did you manage to get this resolved? I’m stuck trying to figure out what’s going on, it’s so frustrating!

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @zuluzim909 @Plusnet @BTGroup She is. But I try to shield her from the worst of it.

  • NoSheds No Sheds 💙 (@NoSheds) reported

    @PaulbernalUK @Plusnet @BTGroup May I ask what the actual problem is/was? If you've mentioned it specifically already I'm sorry I've missed it.

  • WoolfendenAnn Ann Woolfenden (@WoolfendenAnn) reported

    @Plusnet such a disappointment when you swap your sim card over and something that should happen instantly will now take place, perhaps Monday. Always had a good experience with Plusnet but now left without my mobile phone. Could anyone please help me resolve this?

  • BrianRi01324919 Brian Rice (@BrianRi01324919) reported

    @Plusnet Hi. I can't log on via the website to sort out my email. Outlook is currently trying to download 600 old emails to my account and I can't stop it! Is sign in then nothing!

  • sa1tmer Dave S (@sa1tmer) reported

    @markwalshuk @Plusnet Same here but SMS now working # dreadful service

  • hayleymcelderry 𝙷𝚊𝚢𝚕𝚎𝚢 🙋🏻 (@hayleymcelderry) reported

    @Plusnet I cannot access the internet but when troubleshooting it says the router is fine and connected but I cannot access anything. Plusnet Hub One screen every time. Can’t get through to anyone. I’ve reset and turned on and off. Help!

  • DaveyAutos Davey🇬🇧🇺🇦 (@DaveyAutos) reported

    @Plusnet We have taken charge of Geoffrey Seal account as he has gone into care, we sent you the power of attorney documents and you agreed that, as named attorneys, we could make decisions. Now your very rude person on the end of the phone refuses to talk to us at all about an overcharge

  • HelenHilton7 Helen Hilton (@HelenHilton7) reported

    @PhilipMcNulty2 @Plusnet I've had the same issue aswell today. To then ring and them tell me it's a problem their end. Frustrating