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Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • staceyv50
    Stacey Vial (@staceyv50) reported

    @Plusnet @plusnethelp absolute crap. Raised an issue on the 10th December after experiencing a lot of issues. Phonecall today from plusnet said its sorted. Its not sorted because my Internet has gone down again. No idea what I'm paying for at this point.

  • allyc375
    Alison Cameron 🤍❤️🤍 (@allyc375) reported

    @Plusnet @plusnethelp Urgently need help setting up router - had to buy a new one today as my new Hub1 will not be here until next week. Am on your ‘vulnerable’ list & can’t get through on phone.

  • _jonb
    No longer the man I once was (@_jonb) reported

    @allyc375 @Plusnet Best of luck. If you have any problems let me know. I'm not proper IT support but I have form for fixing @mikechitty's successfully

  • BenRatcliffe86
    Ben Ratcliffe (@BenRatcliffe86) reported

    @Plusnet WHY DOES MY INTERNET KEEP DIPPING OUT EVERYDAY FOR **** SAKE!!!!! YOUR SERVICE IS ABSOLUTELY ATROCIOUS!!!!!

  • fashionpansy
    Char (@fashionpansy) reported

    @LankyCarGuy I’m with Plusnet... 99% of the time I find them prompt and actually sort the issue. I don’t tend to deal with insurance on the phone only email / online.

  • babblingbates
    Tony Bates (@babblingbates) reported

    @NottArchaeology @Plusnet To be fair this seems to be an @OpenreachHelp issue affecting a number of providers, although most seem to be reconnected now. Still very frustrating, you forget how much you rely on your broadband

  • JohnGPlays
    69Pixels (@JohnGPlays) reported

    @Plusnet If you make a call to customer care i assume the call is recorded? If so can a customer request a transcript of that call under the GDPR?

  • irutsun
    Karl Bagci (@irutsun) reported

    @babblingbates @Plusnet Gosh this is terrible. Fingers crossed for you Tony.

  • michael_sagatis
    Michael Daniel Sagatis (@michael_sagatis) reported

    @allyc375 @Plusnet If you need help installing / configuring, I can call a friend that will help!

  • lori_sutton
    lori sutton (@lori_sutton) reported

    @Plusnet please help. I can’t watch anything other than live tv as everything constantly buffers.