Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Dunford
(@rainbowclaire) reported
@Plusnet We're still having issues. Are you able to advise? He is totally unable to make or receive texts and calls and has been for numerous days. This is not the service we are paying for
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Diwakar
(@Diwakar76868838) reported
@Plusnet applied for line only broadband services. My broadband services only got activated today on 18th Oct 2022 but the bills were generated and charged from 12th Oct 2022 as the telephone line (again line only, no calling/voice service) got activated on the day.
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Clare Scott
(@ClareSc43725739) reported
Please check @Plusnet your DMs I'm trying to reach someone that can help me. I've spent way too long on hold on the phone, have to work. Need Internet. Please help!
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Clare Scott
(@ClareSc43725739) reported
@Plusnet Could you please check your DMs I requesting help re my new broadband activation. No one seems like they're interested in helping me.
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Peter Morgan
(@PeterMo82489180) reported
@Plusnet Yeah when it works ? Had an engineer come out on Friday to fit new line and box....still not working 5 days later?? No communication or reason given ? Shocking customer service for a new or old customer!
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ALH
(@AmandaHill70) reported
@Plusnet third time in as many weeks telephone line in our area is down hence no wifi , therefore no tv , using all my data up on my phone . Not happy
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Keyzer Anon
(@AnonKeyzer) reported
@ShellEnergyHome after 90min on hold your team dropped the call brilliant service, can i have the telephone number to your cancellations department please? we should have gone with @Plusnet lessons learnt
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daniel stallard
(@176304) reported
@Plusnet Any company is better than plusnet website doesn't work WiFi drops daily they put your bill up even though you're on a fixed contract. Customers service is useless. God knows how they've won awards most probably paid for them themselves.
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet "Steps taken to resolve: I've tested your phone service and found a loop fault. We require an engineer to visit the property." From Your colleague James. 17/10/2022 15:32 The previous openreach engineer said the problem had been resolved. He never visited the property either.
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Shane
(@ShaneOrlando129) reported
Avoid @Plusnet Ordered internet, paid , Hub shows up, all connected but apparently my access is restricted on the first day. Called the number it proposes. Doesn’t accept my number, eventually get through to customer services and they can’t find my acc despite sending me hub