Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Angell&Jonah
(@xRachellenax) reported
@Plusnet is there currently issues with broadband in Sheffield. Mine has been down for about 30 Mins now l
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Charlotte Corder
(@CharlyLC) reported
Absolutely disgusting service from @Plusnet - after 2 weeks of back & forth about our internet issues, multiple calls chasing for updates, you're telling us today it could take another 10 days to fix?! You'll be paying out for the work I've had to cancel then I assume? Not happy.
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VICTOR LYN WILLIAMS
(@VICTORLYNWILLI1) reported
@Plusnet I'm a plusnet customer and have BT sport on my computer. How can I get it on my TV
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Rebecca Aldred
(@RebeccaWinder90) reported
Their team can’t stay on the phone over 3 minutes to deal with a problem but customers are expected to wait for over 30 minutes to speak to someone @Plusnet @plusnethelp this is meant to be the service you offer businesses? The only premium thing about your service is the cost!
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Top Stop
(@Topstop1) reported
@Plusnet He I asked for help and spoke to someone from your team last Thursday who told me they were ‘going to send me an email with everything we had discussed’ and I could reply to… which I have not rcvd. Also was told I’d hear from broadband department but as yet have heard nothing!
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Michael Fenwick
(@micj1982) reported
@Plusnet Any help would be great.
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Tradition
(@traditionvr) reported
@BiteYourBrum @kebablog When I migrated from Plusnet to Zen I eventually got a debt collection letter demanding money on behalf of Plusnet. Took a few weeks, more letters and several phone calls for them to understand that I had moved ISP and for them to cancel the account.
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Steve Cooper
(@kebablog) reported
@BiteYourBrum Sounds like my experience of Plusnet. The service was so shite it was agreed that we could terminate it after 8 weeks and I wasn't tied to remainder of the contract. Fortunately it was a 2nd broadband service to the house, so I had another line I could utilise.
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jaggy thistle
(@jaggythistle50) reported
@MoragSievwright @Plusnet Had a dreadful experience with plusnet. One advisor told me I was expecting too much to run my phone and TV on WiFi. Another suggested my washing machine or a neighbour was causing problems. One mention of Ofcom on twitter got my contract cancelled
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Rebecca Aldred
(@RebeccaWinder90) reported
Disgusting service from @Plusnet @plusnethelp we’ve had 3 engineers out in the last month to deal with our none existent internet service but apparently it’s not their fault and we just need to keep calling when we’ve got an issue! It doesn’t work more often than it does!