Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 02/17/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet Please CANCEL the engineer visit. I have set up a new package with a different provider

  • Daveturner21 Dave Turner (@Daveturner21) reported

    @Plusnet Hi there, New router has come and has been set up. Hopefully will rectify the problem. BUT, I've been charged £6.99 for delivery. I appreciate the gesture of a new router but not at my cost..please can someone sort this. Cheers.

  • BatchStfc Batch_STFC (@BatchStfc) reported

    @joteddyuk @dvla @Plusnet We did, had to cancel because of delays.

  • MrMcLongStroke Ben Armstrong (@MrMcLongStroke) reported

    @Plusnet What do you love? Taking money off people and not giving them a good service? Absolute shambles of a company, someone should take you lot to court for false advertising

  • HDBK1001 Harley Kierans (@HDBK1001) reported

    @Plusnet Award winning customer service my ***, worse broadband provided out there been waiting for wifi for 3 weeks and they won’t even come and fix it. Thanks! #CustomerServiceWeak

  • dimplesfella Adrian (@dimplesfella) reported

    @Plusnet hi need to cancel by sport app

  • BatchStfc Batch_STFC (@BatchStfc) reported

    @joteddyuk @dvla @Plusnet And the funny bit.. Used the online service to re-do the application yesterday This time it picked up his passport photo so only needed a picture of signature. Got an email today saying his provisional will be here in 3 weeks :)

  • MrPSB_ebooks MrPSB_ébooks (@MrPSB_ebooks) reported

    Same as Internet, Plusnet are trying their best interests of democracy, I would have been cheering a two part scheme to defraud players and Frontier were a proper bad guy as well, eh?

  • SimonRoyal Simon Royal (@SimonRoyal) reported

    @Plusnet Both. I spoke to tech support today and they have no idea. Wait and see if it happens tonight.

  • Shamfien ShamFien (@Shamfien) reported

    @Plusnet @plusnethelp Possibly the worst online fraud advice you will get.* *There may be worse but I haven't seen it