Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 03/01/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fineartskaty Katy Jones (@fineartskaty) reported

    @O2 I mean it has been going on for months! The phones work, and then they don’t, at random. 2 separate devices, makes no odds if you switch them off and on again! Plus our Wi-Fi is currently down, thanks to @sky and @Plusnet ! We shouldn’t be charged for the days without signal?

  • RossDargan Ross Dargan (@RossDargan) reported

    @Plusnet @SimpleLogin yup, the emails are valid and not spammy in content, it's a DNS config issue I think thats tripping them for spam detection.

  • AllanDell2 DelBoy (@AllanDell2) reported

    Anyone on here having trouble getting in touch with Plusnet, I know they are part of BT but up until now they have not been anywhere like the poor service usually given by BT when it comes to Broadband problems – until now!

  • SpiveyJames James Spivey (@SpiveyJames) reported

    @fineartskaty @Plusnet My activation was supposed to be today and I'm not gonna lie, Katy's tweet has really concerned me. Having no broadband for a substantial amount of time is not a good look for a new customer. I've sent a DM Plusnet, it's already waiting. 😞

  • MeEncantaUk Me Encanta Jewellery (@MeEncantaUk) reported

    Why @Plusnet are you intent on allowing your #CustomerService to deteriorate, have you changed direction? I suggest you cancel your advertising campaigns especially when the CEO and CFO choose not to acknowledge emails, it’s always a tell tell sign of trouble ahead. #Avoidplusnet

  • JoeBrindle_ joe leadmill brindle (@JoeBrindle_) reported

    @GraceF133 @UniHomes @Plusnet thumbs down

  • gillie_lawrence Gillie Lawrence (@gillie_lawrence) reported

    @BTSopenreach apparently the lack of @Plusnet broadband in the WV14 area is down to you guys. It’s been about 24 hours now, any idea when it’s coming back? I kind of need it and I’m trying hard to be patient.

  • btc8500 Jason (@btc8500) reported

    @mercede72928186 Plusnet offer a better service generally. My nowtv sky broadband kept going down, all depends on your area

  • AdiOConnor69 Adrian O'Connor (@AdiOConnor69) reported

    @Plusnet Plusnet has failed to contact me re closing my account and the reasons behind it and the soonest I can get broadband reinstated is 10 working days. Try explaining that to 3 children who rely on broadband. I have tried calling customer services but to no avail

  • Jay84uk Jamie (@Jay84uk) reported

    @Plusnet Yes I still need help. Message sent