Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 12/03/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jan1mal janimal For PM 🎸 📷 🌍🇪🇺 🇬🇧 ✊🇺🇦 (@jan1mal) reported

    @Plusnet My internet has been down since last night (tethered at the moment). I have tried resetting my pwd on the site & router. The phone still works. No service outage listed on any status pages I can find. Please help

  • paulflintoft Paul Flintoft (@paulflintoft) reported

    @Plusnet I activated the Plusnet Call Protect feature last week but when I dial 1572 to access it, I get a "this service cannot be connected" message. Can you please advise?

  • bigronward Ron ward (@bigronward) reported

    @Plusnet Hiya, i signed upto your Broadband service on the 12th Aug. Im still waiting for the router to arrive and as you can imagen with the kids off school we really need internet!!! Could you let me know who can i contact to chase this up please?

  • thewinelake Alex (@thewinelake) reported

    @Plusnet Not happy that there's no way to see publicly "the fault affecting my area" - as far as I know, the techie might have made it up to mask a Plusnet fault! Is there a resource provided by Openreach that shows acknowledged faults and ETA for fix?

  • GenevieveMalc Genevieve Malcolm (@GenevieveMalc) reported

    @Plusnet why is your WiFi provision in Hinxton, CB10 postcode, Cambridgeshire not working?

  • juliansims Julian Sims (@juliansims) reported

    Customer service at @Plusnet seems to be somewhere between awful and nonexistent. No chatbot; no email; no text; just phone for music on hold for 1/2 hour and no answer

  • mikeymac182 Marvelous Mike Mac (@mikeymac182) reported

    @Plusnet Poor customer service, when all I am trying to get to the bottom of why you have charged me twice

  • hayley_789 Hayley (@hayley_789) reported

    @Plusnet still no mobile service in OX39 area, and no response from my message yesterday. This is becoming a regular problem, I’m missing important health related phone calls due to this!

  • AirlieBenn Benn Airlie (@AirlieBenn) reported

    @ella_kemp If it’s available in the building hyperoptic is great, they do up to 1gb speeds. I’d say avoid plusnet, kept losing signal and low speeds. Both of these were in Greenwich!

  • middleton_simon Yorkiesi (@middleton_simon) reported

    Hi @VodafoneUK, I’ve just switched to @Plusnet and the first call I’ve put into them has absolutely blown you out of the park in terms of customer service. This is why I switched. You guys have lost the plot. @Plusnet are writing the plot.