Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 01/01/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristianYoung Christian Young (@ChristianYoung) reported

    @Plusnet broadband just failed to my home tonight whilst watchingYouTube. Phone works fine, no change to the system but router says no service from plusnet. All cables are fine. No customer support and I need internet to work from home! SW2 area!

  • AnneMarie7786 Anne Marie Redford (@AnneMarie7786) reported

    @Plusnet been trying to get through and can't now, my broadband has been dropping out all week incl now I need something done I'm paying for a service and I'm not getting it

  • attisha Neil Attisha (@attisha) reported

    @Plusnet Can someone pls contact me regarding my inability suddenly to send emails using Outlook or emclient. I can rcve but not send. Looking at internet, a lot of people have had this problem. I use onetel through Plusnet. Worked over 2 years. Now doesn't. Told I shouldn't be..

  • el_gibo Carl Gibson (@el_gibo) reported

    @Plusnet Hi as far as I can tell, I don't see any wiring issues. Am I right in thinking that Openreach installed a new line as part of the process of transferring to Plusnet?

  • anzmaraz Anna (@anzmaraz) reported

    @Plusnet Why weren’t Plusnet customers informed? Such poor communication we’ve had nothing on this and are STILL without internet…. will it restore before midnight? Probably not

  • ChezzerG Cheryl Gillett (@ChezzerG) reported

    @virginmedia with many health problems n trying to ring hubby as I needed him n couldn't get hold of him ended up ringing neighbour to tell him I needed him not good as ive said plusnet were much better than this please sort it im not paying a lot of money to get no reception

  • Miss_Lauren_14 Lauren Kavanagh (@Miss_Lauren_14) reported

    @Plusnet is there problems with your service in the kT4 area please, very slow for last few days

  • Forsvk3nttv Forsvk3n.TTV (@Forsvk3nttv) reported

    @DaleStannard @Plusnet Yeah I’ve been looking at other man !! Hopefully sort something soon! But I’m not paying cancel fees when they ain’t provided me with what I’m ment to get

  • Ronniebofa Ronald Don (@Ronniebofa) reported

    @Plusnet Sorry as a vulnerable person I am not confident enough to set it up myself and feel as a good customer you should do this for me rather than have me having to change to another provider to get this service

  • jalexandertog Jason Alexander (@jalexandertog) reported

    Has anyone pointed out to @Plusnet that including a step that requires you to have a phone to plug into a phone line to diagnose broadband issues in today’s world where everyone just uses mobiles is fundamentally flawed…