Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Lynch
(@KarenjaneLynch) reported
@TUIUK this morning we had an email from @Plusnet saying do you know you spend £23 on calls yesterday!!! this was on with you guys trying to change our booking and then cut off. still no resolution. Are those charges even legal? #ripoff why wont you call us back? @SimonCalder
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Anna Rankin
(@annarankin16) reported
@Plusnet It's plugged directly into the master socket. We had a similar problem last year.
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Michelle McNeil
(@milomc72) reported
@Plusnet Are you experiencing broadband issues in the Morecambe and Lancaster area? My router has been flashing orange for 20 minutes and yes I have tried the turn it off and back on again!
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Mark Baldwin-Ramult
(@MBaldwinRamult) reported
@Plusnet Hi, problem with my latest bill! I renewed my broadband contract on 8 Dec (before it actually ended in Jan), and agreed a price of £19.50/m. However my Feb bill is charging me £21.99! Please can this be corrected! Phone no is 020 8447 0223, a/c name mbaldwin99. Thx
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Lee B.
(@lab_2402) reported
@SamTurrell @Plusnet We had a major outage with them a week or so back - contacted via phone was easier. Also has to factory reset the router after the outage was over as it wouldn't automatically reconnect.
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EdD
(@shadebug) reported
Damn, spend ages trying to set up a password that's short enough and insecure enough for an @virginmedia account only to get told I can't set up an account at the moment. Can we please get a useful ISP in the UK? We used to have @Plusnet but they got bought out by @bt_uk
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Sharon
(@slash_addicted) reported
@Plusnet I've worked in customer service in one form or another for 30 years, I know how it goes. Have a good day. 👍
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Sam Turrell
(@SamTurrell) reported
@iainab99 @Plusnet Absolutely nuts what’s going on here. Surely they understand there’s a widespread issue and should be looking into it and communicating as such?!
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Doc Neenz, innit
(@Matsukaze1310) reported
@aimeecharnell @virginmedia Plusnet were appalling when I had broadband with them. Ended up with no internet for about 2 months when I was in final year of med school because of their dire customer service then when they did eventually agree to come out to look at it, they still made a hash of it
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Shelley Jones
(@Shelleyjones77) reported
@Plusnet you've sent me a bill which I cannot access as I am no longer with you and my log-in doesn't work. If I want to contact you I have to log in, so I can't. I don't want to phone, I just want to know what you're billing me for and how to contact you other than by phone.