Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 02/10/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • justwatchin12 Rob 🐝🚴🏻‍♂️🌹🍺 ⚽️ F1 - 44 (@justwatchin12) reported

    @Plusnet Is the mobile network down, I can’t access 4g, wifi is fine.

  • oobergrafik øober gräfik (@oobergrafik) reported

    @adamjamesdaley We're with plusnet (super fibre optic). No issues. Before that with sky, no issues either but I'd say sky has the edge.

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    But PlusNet is part of BT? "Yes but we still won't supply a dongle" Can I cancel my contract (and sign up with BT)? "No, if you do we will charge you £300" What compensation will I get? "£9/day off future bill for time it will be down" If I get a dongle to keep working...

  • peach_swamp LouisianaSwampPeach 🌸 (@peach_swamp) reported

    @Plusnet my broadband has been switching off for up to ten minutes - usually only 2 or 3 - a couple times a day for nearly a week. Always outside of support hours. How am I supposed to get help?

  • Nugget_Courtney Courtney (@Nugget_Courtney) reported

    @Plusnet are you having issues in the Folkestone area? Haven't had Internet for a few hours now!

  • TOTTENHAM6191 THFC IS OUR CLUB (@TOTTENHAM6191) reported

    @Plusnet I've tried to Direct message 3 times about an issue and I've yet to get a reply can someone please have a look and help me please?

  • mightymathsman Mighty Maths Man (@mightymathsman) reported

    @Plusnet the disappointing thing about not having an email address is that when you fail to do what you say, and the customer is out of the country, then it is difficult to resolve the matter. Please give me a way to contact you without incurring a large international phone bill.

  • The_Retro_Rose Sharon 💙🏳️‍🌈🇺🇦 (@The_Retro_Rose) reported

    @Plusnet is there any time estimate on a fix time for the network issues in OL14? I work from home so it’d be useful to have an estimate. Thanks

  • realdcameron David Cameron💜 (@realdcameron) reported

    @Plusnet No problem

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet my father in law goes into a home on Thursday,he isn't on a contract,can you let us know how we cancel his contract.