Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 12/23/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _davidhansard David Hansard (@_davidhansard) reported

    I don't mind too much waiting in a queue, @Plusnet, especially on a Friday afternoon, but the music is torture. Perhaps the worst I've heard with any company. Having said I don't mind waiting, bit surprised the wait is so long, because I chose 'Thinking of becoming a customer'.

  • jhl_digital_ag James Lane (@jhl_digital_ag) reported

    @Plusnet credit (literally) where credit is due. Noticed a load of calls on landline that have never made on latest bill and v.quick to answer at 7.30pm on Saturday night, dealt with refund and also helped sort dial tone. Excellent customer service! #plusnet #customerservice

  • r73478011 Andrew Rayner (@r73478011) reported

    @DonaldPond6 @bt_uk @EE Try Plusnet it’s EE network owed buy BT

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • Lilsushiroll22 Meg (@Lilsushiroll22) reported

    @Plusnet my sim card isn't working and the only way I can contact you is by call or text... please can you get in touch so I can resolve this issue

  • akendolfr Akendolfr (@akendolfr) reported

    @Plusnet The price went up, but now the internet is down. Planning on actually fixing this?

  • HarrietFerrier1 Harriet Ferrier (@HarrietFerrier1) reported

    @Plusnet I am trying to upgrade my broadband but get the message " you cannot make any changes whilst there is a phone order in progress" I have no order can you help?

  • SarahTu11006294 Sarah Turner (@SarahTu11006294) reported

    @Plusnet I've sent you a message. I've had to put my device on 4g at my cost to be able to communicate back to you. Nothing is working properly. We can't even watch one programme on one TV with amazon prime. We are paying for a service we just aren't getting and I'm not happy.

  • Barnabus73 🇺🇦🌳⭐⭐GReG_FOReST73🔴🔴⚪🔴💙 🏹 🇬🇧🇧🇻 (@Barnabus73) reported

    @MattDavies_NP Plusnet were a nightmare for me. They guarantee a great connection speed but can't guarantee the WiFi signal.Problem being is, by the time you get to activate the router, you will be outside the 14 day cooling off period. Have found EE to be good, as they use same hardware as BT

  • freelander1974 ⚔️Keith Dables ⚔️ (@freelander1974) reported

    @Plusnet Well I better send the one we have now because it’s dips in and out and can’t get a signal upstairs so at the end of our contract with yourselves I’ll be sending it back