Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jason
(@jas8lg1) reported
@Plusnet Is there a way I can send a private message in relation to a broadband issue? Live chat is closed and there is no way to email your customer services. Unable to call at this time.
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Kerry Charlton
(@KerryCharlton3) reported
@Plusnet Answering messages on here would be a start then sort out the shocking service
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Jane Williamson
(@jwilliamson0204) reported
I've learned a lot about WiFi signals and Xmas tree lights this year and I have had to admit that my child knows more about something than I do. He said, "Mam, who worked Xmas morning on the Plusnet helpline?' Digital natives are arrogant as **** btw. No need to roll the eyes 🙄
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Dodgybob
(@Dodgybob3) reported
@Plusnet Then why is no-one monitoring your help account, you're not answering questions, your broadband assistant doesn't work, your phones are always busy...hello....hello...!!!
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lisa
(@lisa19252045) reported
@officialwrighty @Plusnet Aw thanks I phoned them and they managed to fix it over the phone
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brian cator
(@covenbry) reported
@plusnethelp I cannot get a decent speed up in my bedroom. the router is in a place where it isn't covered or hidden. I have followed the steps. most of the time it's OK all over the house, but not the bedroom. how can I extend my WiFi and can plusnet help?
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Stapleford Railway
(@Staplefordtrain) reported
Hi @OpenreachHelp i am trying to contact you by DM can you respond pls Lines been down since yesterday morning no broadband or landline My provider plusnet cant help as fault for previous slow speed logged with openreach since December ongoing issues
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martin sinclair
(@martinsinclair4) reported
@Plusnet Having to use my mobile data to post this is, we've no internet or phone line and it's beyond a joke, only been with these clowns a short while and it's the worst switch I've ever done
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Roman Lavrich
(@Roman196394) reported
@plusnethelp Can anyone tell me if BT has throttled down the bandwidth on broadband. I am having lots of problems streaming TV and using the internet with constant drop outs or slow downs. I don't think it's my router or connection as they were all replaced by Plusnet in August.
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rich-w
(@rawzer) reported
@plusnethelp @Plusnet #plusnet - hurrah - answered after 47 minutes. as always staff themselves disarmingly nice but honestly that really is embarrassingly poor