Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Jones
(@Danjones_uk) reported
@Kirstysstory @Plusnet That's really poor, Kay. I only had a good experience with them when I've used them so hopefully they get their act together.
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Lindsey McAteer
(@lindzmca) reported
Gah the internet at my parents house is so frustrating. I’ve ended up using 5gb in a week as keeps dropping out. Sat next to the router and still not working @Plusnet @plusnethelp
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Rebeccax
(@rebeccafargie) reported
@Plusnet It’s a shame that communicating and acting on what you say doesn’t come on your list of your priorities. I never experienced such horrendous service in all my life
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Liz Formby
(@EducationAccio) reported
@Plusnet is your Internet down in Tenterden, Kent?
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Tara Ellis
(@tarasaville7) reported
@Plusnet we cancelled our service with you in February 2019, however I gave recently noticed that you gave bern debiting my bank account since March last year, can you please contact me regarding this a s to arrange crediting my account? Mrs Ellis
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r
(@RyanHeywood18) reported
@plusnethelp hello plusnet. We had an issue with our plug socket the other day but the power was working we've since had an electrician change our power socket but now our router is going down atleast +10times a day can you help with this? Been happening for about 3 days now.
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JOSH97HD
(@Josh97H) reported
@Plusnet my internets has been down now for 24 hours !
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Vincent
(@pttvl) reported
@Plusnet absolutely shocking service since we've moved house. Not one thing has gone right, and still have the gall to quote me a cancellation cost. You might have good customer service, but your actual service is god-awful, I would no longer recommend you to anyone
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Paul Mutton
(@paulmutton) reported
Updates cont... 8. I've been told that the Product Team probably won't email me! 9. Emailed Plusnet's abuse address instead (it's also hidden away on the Service Abuse page, but doubles as a way of reporting security vulnerabilities. We shall see...) 10. Giving up for tonight.
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Paul Mutton
(@paulmutton) reported
Update: 1. Still no response from @plusnethelp. 2. Phoned Plusnet support. Had to pass security before they would put me through to technical; what if I wasn't a customer?! 3. Their technical team couldn't help me anyway. 4. The Product Team is supposed to be getting back to me.