Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• ♡Kat♡ (@MarraBob) reported 2 minutes ago

  @Plusnet hi, my service was restricted as I paid a mere 2 days after my bill date-bit unfair that you literally get no chance to pay your bill! However, I have paid this morning and normally comes back on straightaway, but this time it's still not working :-(

• Natalie (@Chee5e) reported 6 minutes ago

  @SkyHelpTeam Hi William, still no internet 😕 we have another engineer coming out Monday but I don’t know if this will help. I think the line is stuck between Sky & Plusnet & we are on day 18 of no internet.

• Plusnet (@Plusnet) reported 6 minutes ago

  @smh85 I'm really sorry that's still an issue, would it be OK to log into the router from here again so I can check and maybe change a few settings for you? I just needed to ask for permission as it will cause the WiFi signal to drop out for about two minutes. - Adam - Plusnet Sheffield

• John (@Mr___Boy) reported 7 minutes ago

  @Plusnet I mean I can but I can confirm openreach replaced the master socket a couple of years back - and nothing has changed since you investigated an issue on the line several months back. Since then service has been great until the last few days. Can you see that in your logs?

• Plusnet (@Plusnet) reported 7 minutes ago

  @charlotte_sears Hi Charlotte, thanks for getting in touch and I'm sorry to hear that you're having trouble with your connection. From testing the line I can see two issues with your connection, the first of which is that the router is using an incorrect password. -Tony Plusnet Sheffield

• Charlotte Sears (@charlotte_sears) reported 8 minutes ago

  @Plusnet Hello, I have followed all trouble shooting and still nothing

• Sara (@smh85) reported 12 minutes ago

  @Plusnet No problem,I'm not there anyway

• Phil (@phild1969) reported 13 minutes ago

  @Plusnet how do plusnet current customer, my pensioner parents get a new router? Their router is 8 years old and keeps resetting and dropping connections.

• Kellyannnoble (@starmagicsoul) reported 14 minutes ago

  @Plusnet I got through and finally sorted the issue sorted took a few attempts!!

• Tony O’Donnell (@TonyODonnell008) reported 15 minutes ago

  @Plusnet I had a failed visit from a Qubegb tech ‘Luke’, on behalf of Plusnet, he went to the wrong house! He didn’t call me, I’ve ask why and haven’t received a response. I Tweeted and emailed his company and they haven’t responded. ‘Great customer service, eh?