Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chasersgaming 🇺🇦
(@denchaser) reported
@Plusnet “il do you proud” no, not really, an absolute let down. No landline for 2 weeks, can’t even dial 999/911. As a carer, I can’t co-ordinate the care needed as I can’t liase with the teams and specialists appropriately.😡😡 what a I paying for?
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Chris m
(@chris239m) reported
@Plusnet trying to get through on the phone is pointless to solve my problem it may have to be small claims court 😡
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Sophia Gorton
(@SophInOz) reported
@Plusnet I’m a new customer, but already have been told there’s a delay with my broadband set up and been on hold for 1 hour trying to arrange this. Not a good start! How can I get in contact with you??
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Mel Kemp 🇺🇦
(@MelKemp3) reported
@Plusnet what do I have to do speak to someone in customer services? I’ve spent literally hours this week waiting on the line and no picks up. My order has been delayed and I have no idea what’s happening or when.
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet when you don't have the option of email or online chat, then technical issues such as are happening now which prevent being connected to the call centre are really frustrating. Not even the option of getting a call back
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Raj Gorsia/PHPology
(@PHPology) reported
@Plusnet I mean you are 4days late tbh, not sure what you can do now, plus the issue was resolved. Just how plusnet was slacking in updating the status page really.
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𝓛𝓪𝓾𝓻𝓮𝓷 𝓣𝓱𝓸𝓶𝓪𝓼 🖤
(@MissLolpop) reported
@Plusnet I have tried twice calling and get through and then get Cut off. Do you have an online chat!? I'd like to cancel my account with you.
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Plusnet
(@Plusnet) reported
@R_HallPrivate Hi Robert, Sorry for the delay in getting back to you. As advised, you have been affected by a Major Service Outage (MSO) in your area. This should be resolved by: 08/12/2022 09:45:51. We apologise for the inconvenience caused. Anisa - Plusnet Sheffield
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Tommy's Girl
(@TommysGirl7) reported
@Plusnet Further to my msg below, how do I terminate a non-existant new service please? I've been hold for 2 hours!!! My broadband was supposed to be up and running today, I work from home and start at 7am.....or not?
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pingubaby
(@pingubabypp) reported
@Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks