Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 03/24/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maidincornwall8 Maid in Cornwall (@maidincornwall8) reported

    @plusnet our broadband has been down since about 1pm (it’s now half 10), TR3 postcode, is it being looked into please?

  • SurfUk Surf Uk (@SurfUk) reported

    Got some new broadband from @Plusnet which went live today but I’m still getting no internet from the router? Called the support line but only open Monday to Friday till 8pm and 5pm on Saturday? #notawardwiningsupport #nointernetsurfing #plusnetletdown

  • SteveHurstUK Steve Hurst (@SteveHurstUK) reported

    @JOEaRKay @clairevedwards @Plusnet No internet since yesterday in Woodley. #Vodafone #bt what is the problem????

  • SuperRegalNerd Bex 🏳️‍🌈🇬🇧 (@SuperRegalNerd) reported

    @Plusnet hey I’m trying to call your customer service number 0800 432 0200 to renew my broadband but it’s saying that the number isn’t recognised and it’s the only number on your website

  • KateAsh75 Kate Ashley (@KateAsh75) reported

    @Plusnet I have just signed up to your mobile service - smooth switch experience 🤩 Can you tell me when I can expect to receive the prepaid Mastercard that was part of the deal? Thanks

  • Acelister Andrew Duncan (@Acelister) reported

    I'm not saying that I'm having issues with my internet, but it's gone down twice whilst trying to get to the "Report A Problem" page on the PlusNet site.

  • chromeandsilver Johnny Wildheart (@chromeandsilver) reported

    @Plusnet hello woke this morning to find WiFi connected but not working BT234AT. Is there an outage?

  • The_Skills Chris Witkowski (@The_Skills) reported

    @WeAreOpenreach Where can we get specific location updates? My broadband provider (plusnet) informed me its an Open Reach issue but there's no specific location service status on your website. Could you help please?

  • kathf19 Kath Frodsham 💙 (@kathf19) reported

    @Plusnet no broadband this morning in TA11 , is this an outage due to storms ?

  • YamahaMusicians Saul Hudson (@YamahaMusicians) reported

    @SkyHelpTeam Ok, but how can it be "local" when the fibre for all providers here goes into the same box, which I can see from my window. None of the other people around here on Vodafone, Plusnet, BT, TalkTalk has their internet down. Why just Sky?