Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 01/28/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr___Boy John (@Mr___Boy) reported

    @Plusnet internet service down -again - in DH7. Seems to happen at least once a week these days...

  • TheDanBlows Dan Blows (@TheDanBlows) reported

    @brucel I’ve got a Plusnet router, and it shares a device on the network called ‘PNHUB’.

  • themightylich richard varley (@themightylich) reported

    @bt_uk I have just signed up as I was experiencing terrible service from plusnet…only to find that the service direct from you is just as bad. Lost more than 4 hours on Saturday and intermittent since. As per plusnet, the issue is not at my end. Never was. Please sort out ASAP

  • bouquetcelia Celia Bouquet (@bouquetcelia) reported

    @alicem92 Damn. I was just thinking of moving from ##talktalk to #plusnet

  • IamSiwan Siwan 🐾 (@IamSiwan) reported

    @Plusnet Yes, I can see it's connected now. Unfortunately although my devices now appear to connect to the hub, I'm kept being asked to sign in and I can't connect to the internet! Who can resolve this please?

  • chinadreams China Holiday (@chinadreams) reported

    @Plusnet our line. Both times yoy have not cancelled this request and are still sending us texts and emails telling us you will be switching off our service on Oct 19th. Seriously how useless are you that your own systems are cutting off your paying customers? The next message

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Only way to fix it is to up the game and send customers new up to date routers ..and customers shouldn't need boosters in a 2 bedroom terrace house obviously its the routers...like engineer said

  • Mari108_ Mari (@Mari108_) reported

    @Plusnet I've been waiting for a week to have my broadband order start up with you and have been fobbed off every time I call. I would like to cut my losses and cancel my account with Plusnet without paying a cancellation fee as I have yet to receive any service. Fair's fair.

  • gman1406 Gareth (@gman1406) reported

    @Plusnet Hi my broadband hasn't been working properly for the last couple of hours. Are there any issues in Glasgow?

  • king_rix Richard King (@king_rix) reported

    @Plusnet Hi plusnet, I think there is a fault on the cable between my house and the pole. Whenever it starts raining my broad broadband reboots, which is getting frustrating when working from home. Can you help?