Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (9%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Bibhash Dash (@bibhashdash) reported 4 minutes ago

  Also, if I'm able to order new services/renew contracts through the broadband provider online account, I should be able to cancel the contract through there as well? It's 2021 and I'm currently sat on hold for the best part of 30mins. @Plusnet

• Amit Gupta (@finduramit) reported 6 minutes ago

  @plusnethelp Hello Alex Many thanks for your help, i have reported the fault, i also did this same process over the phone few months ago. Internet speed is so bad that its effecting my work and my sons school lessons. We only got 3 months left with plusnet.

• Eric (@Eric13030648) reported 9 minutes ago

  @plusnethelp My plusnet contract is ending on the 2nd March 2021. I have been trying reach customer customer services to no avail. Could yoh please provide an email I can reach you on?

• PD (@PD72645889) reported 9 minutes ago

  @plusnet @plusnethelp I aim to make everyone aware how awful a service your Internet is, with its atrocious uptime. Suffice to say I'm fed up with the DAILY disconnects. Awful, awful, awful.

• steve letford (@steveletford) reported 9 minutes ago

  @plusnethelp @Plusnet How do I contact Ofgem to make complaint about Plusnet? You have refused to respond to every method by which I have tried to contact you and you are trying to renew my contract at a hugely inflated price without my permission

• Cllr Ashley Graczyk (@ashleyannotate) reported 11 minutes ago

  Hi @Plusnet @plusnethelp, what is the point of providing a live chat service to only then refer a phone number to call? Why have you made no provisions for profoundly deaf people who have an issue with their WiFi to communicate with you?

• steve letford (@steveletford) reported 16 minutes ago

  @Plusnet How do I contact Ofgem to make complaint about Plusnet?

• Natalie McRoy (@NatalieMcroy) reported 17 minutes ago

  @plusnethelp I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do Plusnet's job for them? I expect compensation.

• Alan63 (@smithers039) reported 19 minutes ago

  Hi Plusnet, our internet has gone down is there a problem?

• luce🦋 (@Luce_robinson22) reported 23 minutes ago

  Plusnet are ******* **** honestly🙄🙄🙄🙄my advice is do NOT go with them🥴