Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 01/25/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    okay, wifi works. i would like to burn plusnet HQ to the ground but knight every single support staff they have

  • RobertsonDawn3 Dawn Robertson #RejoinEU #FBPE (@RobertsonDawn3) reported

    @castelm11 @Plusnet Crazy tho at busiest time of year. To keep in touch with orders via son's bedroom; log, invoice & send out books via office crazy. Yes, I know BT line now virtual & clicking on/off costs £100 or so when I never cut off service in the first place... time to become a hermit/nun!

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @nw_nicholas @Plusnet I have seen homes lacking a modern NTE5, split-face, master socket, with a very old 1970s PostOffice ‘BT’ rounded rectangular termination/junction box where the telephone line comes in.. this can be a problem. What did OpenReach check?

  • RobertsonDawn3 Dawn Robertson #RejoinEU #FBPE (@RobertsonDawn3) reported

    @jwripple @Plusnet Whole day on phone listening to robot alternatives - press 1 if you want boredom, press 2 if you want canned music… get to end & line cuts off due to problem you were calling about - apparently know learn it's called being 'slammed' someone trying to take over your digital ID

  • harrybakerpoet Harry Baker (@harrybakerpoet) reported

    @Plusnet hi there! my number has been transferred to a new sim but the new sim hasn’t arrived yet and I can’t call the helpline because of the aforementioned number switching - wondered if you could help via Twitter?

  • VBrooks1978 Victoria (@VBrooks1978) reported

    @Plusnet I’ve got a problem but your number won’t work 😔

  • SpagFlying The Boosted Spaghetti Monster (@SpagFlying) reported

    @Lesism Is there no chat option on their website? My human alter ego is with Plusnet sim only. 30 day contract 6gb pm for £6 as a Plusnet broadband customer. It is on EE network so excellent coverage. I have no affiliation with them.

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    Im beginning to think plusnet just sent me a broken box or just haven't set anything up just to troll me

  • BrighaONeill Brigha O'Neill (@BrighaONeill) reported

    @rabbitaway @TalkTalk @Plusnet Sorry, I can't help you - I don't know anything about BT.

  • randomovine Curious and Chaotic *Sheepy* #Baa 🐑 😷 (@randomovine) reported

    @macronencer They have to pay PRS fees .. hence cheap covers... Btw, top tip, upgrade your Plusnet router to a none Plusnet one because all of theirs are ****...