Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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H E L L O I M N I K Design 🖍
(@HelloNikDesign) reported
@TimGander @virginmedia I am with Plusnet, they’re good for customer service - but I think they’re owned by bt now lol
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Jane Abulume
(@ojabling) reported
@plusnethelp terrible wifi service since I signed up. Wifi seems to be shockingly slow or non existent. I can’t seem to get plusnet on the phone to talk to them about it. Their chat service is not working eithe. I’m the only one in the house. The service is not acceptable
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Simon Andrews
(@SimonAn44511392) reported
@liz10703634 @plusnethelp The company is a joke I've been waiting since October 19th plusnet we'll do you proud I don't think so absolutely disgusting how appalling their service is you pay peanuts you get monkeys
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MsBee Be safe -join a union
(@ihaterocket) reported
Is anyone else getting a dreadful service from John Lewis Broadband? Since early November it keeps going slow of dropping out and I'm not getting any help that sorts it out. It's the same as @Plusnet but with no Twitter help account like @plusnethelp #xmaswithoutbroadband
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Lisa van Heereveld
(@LisavHeereveld) reported
@nathanlawsn Plusnet used to be really good for customer service but it's gotten really shitty. I'm switching away from them. Probably to talktalk because they have a good deal on but no doubt their customer service is equally ****
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David Cleary
(@Cleary1David) reported
@MarcAllera 2. This did not happen. I informed @plusnet of this 14th Dec, and they raised a question.I was told that I would hear by 16th. Of course @plusnet did not contact me. It is now the 23rd and I have contacted customer service.
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Amy Teasdale
(@Amy_V_T) reported
@Plusnet I’m still having connection trouble in Yorkshire? And now the offices are shut, but other by customers have their service back. What do I do?
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Adam Boniface
(@CocaAdam) reported
@Plusnet Your service is truly awful!! We were without internet for more a week, reported numerous times with promised callbacks which didn’t happen. Now the internet cuts out constantly and is extremely slowewhen it is ‘on’. Sort it out! #stackhighsellcheapdisappointcustomers
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Nathan Lawson
(@nathanlawsn) reported
@niblince That’s what I was initially thinking, but then BT own Plusnet so wondering if there’s even any discernible difference in the level of service despite the cheaper price?
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Catherine Rowlands 🕷
(@cjr1968) reported
Bloody @Plusnet @plusnethelp website says their customer services are available til 10pm but when you call, they finished at 8pm. So we have no internet. Dreadful service.