Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (12%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• dean moore (@deanmoo50509586) reported a minute ago

  @FEF_Phil @Plusnet Farkkk, customer service is abysmal. Dads service is currently down also.

• Jane Raby (@JaneRaby5) reported 2 minutes ago

  @Plusnet my husband is trying to contact you to cancel his sim only deal. None of your numbers appear to be open despite saying you are available 7 days a week. How does he leave you please? He’s not on Twitter otherwise he’d contact you himself!

• Rob (@RobL_L) reported 7 minutes ago

  @AnnPawley @Screwfix It's Plusnet that's the problem. Turn off your router for an hour then turn back on so it gives you a new IP address. Plusnet has a habit of given foreign IPs which get geoblocked by screwfix's website. Mine just did the same when I switched power off. It's a pain.

• HRS (@HRS_live) reported 8 minutes ago

  @Plusnet very poor respons time- waiting almost 45 min and counting to get through to a human… I am an existing customer and wanted to enquire about an error message on my upgrade…. Why should I stay with #plusnet?

• CanIJustSay (@CanIJustSayhuh) reported 8 minutes ago

  @BT-UK ... why does it take SO long to attend when service is down ?? My daughter lives in Swindon SN2 and she is with Plusnet who use YOUR lines. Service went totally Friday 3pm and no BT engineer avail till Monday. She has 3 kids needing access to homework ....

• Jamescfc90 (@jamescfc90) reported 9 minutes ago

  @Plusnet Your customer service is atrocious!! I will definitely be leaving at the end of my contract

• Rob (@RobL_L) reported 11 minutes ago

  @crevicekid @Screwfix @DavidWa28957772 Plusnet is the issue, turn off the power on your router for an hour then on to refresh your IP which is like Ireland which I think is geoblocked by Screwfix

• 𝕻𝖗𝖎𝖙𝖈𝖍 (@PritchDTD) reported 14 minutes ago

  @Plusnet why is @All4 suddenly geoblocked when connected to wi-fi? This is an issue for 2 TVs and 2 phones when connected to wi-fi. No issues when using data on the phones.

• DOOGY (@DOOGY43543492) reported 16 minutes ago

  Sat at home no internet from PlusNet, Openreach a waste of time as they failed to mend my internet as they promised and now waiting for them to fix it on Monday but I’m not holding my breath as they let me down last week, time to ditch them and get a better company to do the job

• alexmace_ebooks (@AlexmaceEbooks) reported 18 minutes ago

  How much longer this takes to fix @plusnet.