Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 02/12/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _martint81 Martin Tune (@_martint81) reported

    @TalkTalk @Plusnet Jessie, I DM'd you. You've switched the broadband off and refunded the difference with the bill so I don't get what your problem with the phone number is. The request to switch was in my name which you did anyway.

  • cazzaragi Calum wilson (@cazzaragi) reported

    @Plusnet Is the issue with porting numbers to plusnet going to be resolved any time soon? The number hasn’t transferred over despite a text last night saying it would. And now I have no data. It’s farcical.

  • LMRM304 LMRM (@LMRM304) reported

    @Plusnet I’ve been on hold for 52 minutes !!! Award winning customer service Wow you must be very busy …..any chance of someone answering the phone

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    Hi @ShellEnergyHome I need to move my father-in-law away from his current broadband provider (@Plusnet) as I cannot help him renegotiate his contract. If I were to move him, can he add me as an authorised contact on his account and would I be able to renegotiate his contract?

  • mungler Rory 🇺🇦🌻 (@mungler) reported

    @ItsAndyRyan Plusnet have been decent for me for the last seven years, across two houses. We had a speed issue at the new place and they sent an engineer in the first instance who couldn't resolve, then Openreach who did. Can't fault them tbh.

  • LesleyC55996557 Lesley Cook (@LesleyC55996557) reported

    @Plusnet 5 days and your tech issue means I still have no mobile network, my number not ported and in limbo because your system says it’s ‘pending’. You say you have no idea when it will be sorted and you can’t even give me a PAC to go elsewhere. Help, plz, this is rubbish.

  • robpridham robpridham (@robpridham) reported

    @Plusnet Hi, you've sent me an email saying my contract is ending, and I can renew at the new customer price. However when I follow the link, it says this deal is unavailable. Can you sort this out please?

  • TCTweeting ME (@TCTweeting) reported

    @Plusnet - Your customer service is extremely poor. Trying to chat online and get disconnected and if I call the same happens. Why am I with you?

  • PhoebeWyburd Phoebe (@PhoebeWyburd) reported

    @Plusnet is there a problem with broadband atm? We’ve lost our internet connection in our home

  • pureshtuyots Shtuyot (@pureshtuyots) reported

    @Plusnet I'm trying to cancel my contract within 14 days, does this option exist online?