Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 01/14/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Screwfix Screwfix (@Screwfix) reported

    @AshtonSvm Hi Sean, thank you for the screenshot. Is your broadband provided by PlusNet? If so this is a PlusNet issue, Please disconnect from WIFI and use your 4g on your phone it will work.

  • abbyhallx hi i’m abby (@abbyhallx) reported

    @Plusnet At what point does the award winning customer service start? Because my 18 month contact has been a disaster from start to finish.

  • AwkthenticLad AwkthenticLad (@AwkthenticLad) reported

    @Plusnet Hi there, I still have 6 months left on my contract, but I will be moving. Unfortunately plusnet won't be available at the new location as I'm moving out of UK. How do I cancel this as plusnet can't support my new location?

  • DerekAbacus Derek Hodgson 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DerekAbacus) reported

    @Plusnet can you help the Plusnet network is down in Garelochhead, Helensburgh how long for?

  • JamesBoswell2 James Boswell (@JamesBoswell2) reported

    @Plusnet are you having network issues in the Doncaster area? My signal has suddenly started dropping in and out, I’ve repeatedly had “no service” and I’ve not had more than 2 bars for days. No issues previously.

  • KH9897 KH989 (@KH9897) reported

    @Plusnet It's ok, managed to speak to someone now (I was somewhere else with a signal). Problem upgrading a mast apparently and should be fixed tomorrow lunchtime, fingers crossed.

  • SafriaLailo Saffy (@SafriaLailo) reported

    @Plusnet you promised to our engineer would be here this morning confirmed via text no one showed up. Again so much for award winning customer service

  • sketchseven chris 💉 x 3 (@sketchseven) reported

    @Plusnet I have calmed down a bit from my level of frustration when that rant was tweeted out.

  • mike_leckenby Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service

  • guyrbailey 🇺🇦 Gelon K Bums (@guyrbailey) reported

    @TeessideLive Mayor Plusnet's pals trying to stretch it out as long as possible so he can finish dredging, escape to the Lords and the poor fishermen get paid off at the end.