Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (12%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• kirsty bailey (@CPrincess2709) reported 4 minutes ago

  @Plusnet Down again... It is NOT the router....

• Dunc (@Dunc_O3) reported 4 minutes ago

  @OpenreachHelp Hi David, spoke to Plusnet who tell me the job order has been “closed down” with a report that there was no reply from the broadband router. This was unsurprising to me as I was expecting the engineer (who didn’t arrive) to fit a new telephone socket.

• Louise Simmons (@LSR_1975) reported 5 minutes ago

  Will be terminating contract effective immediately. Do not believe the customer service ratings. Plusnet do not care about customers at all. #worstcustomerservice # 2/2

• Batch_STFC (@BatchStfc) reported 6 minutes ago

  @joteddyuk @dvla @Plusnet And the funny bit.. Used the online service to re-do the application yesterday This time it picked up his passport photo so only needed a picture of signature. Got an email today saying his provisional will be here in 3 weeks :)

• Simon Royal (@SimonRoyal) reported 12 minutes ago

  Two nights of internet outage with @plusnet. 10pm both nights, at least 2 hours with no connection. #frustrating. #plusnet

• Simon Royal (@SimonRoyal) reported 15 minutes ago

  @Plusnet Both. I spoke to tech support today and they have no idea. Wait and see if it happens tonight.

• Jo Rogers (@joteddyuk) reported 16 minutes ago

  @BatchStfc @dvla @Plusnet Each time took 12 weeks to inform us, so dragged on for 5 months. By then had a new passport did online and received within a week. Have you got lessons booked? That was the next problem!

• schorty (@Schorty1) reported 19 minutes ago

  What has happened @plusnethelp @Plusnet ? Another dreadful and rude telephone exchange with sales. They really really don’t want to retain business do they?

• Twisted Cain 🎮 (@geord88) reported 20 minutes ago

  Hew @Plusnet, are you throttling my internet during day? Can't play games in my lunch break constant connection issues but the speed test looks ok. So are you throttling gaming traffic? You said you never would when I signed up years ago.

• Sophia McDougall, MSt (@McDougallSophia) reported 23 minutes ago

  @Plusnet You sent an Openreach engineer who said it was a Plusnet problem. Your colleague said it was impossible to do anything until they received this information from him formally and you would contact me. It's now been 24 hours and nothing from you. No internet all week.