Plusnet outages and service status in New Cumnock, Scotland
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around New Cumnock, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in New Cumnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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R&T #RejoinEU (@RTM_26) reported@Plusnet Hi, I need an answer concerning my account which is up for renewal shortly and I can’t find it online and I’m not waiting half an hour for someone to answer the phone. Can you help?
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Mark Crowther (@MarkTWIC) reported@Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.
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David Anthony (@DavidBu03197579) reported@Plusnet Hello, we are having lots of problems with the broadband disconnecting all the time. This has been happening since we signed up but was only here and there before but been almost unusable for the past week.
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Timulo (@Timulo) reported@Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm
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Amie Bakewell (@BakewellAm58145) reported@Plusnet That wasn't advised & there isn't anything the chat can do seeing as they couldn't help on the phone until 8am Saturday apparently
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Gary Vince (@garyvince1981) reported@Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.
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Wanga-unLimited (@Consumer4You) reported@Plusnet We've been told that we must renew by 8 March but as you are dropping phone service on broadband we will cancel instead. Will the account and bills lapse if we do nothing? Thanks
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Mark Crowther (@MarkTWIC) reported@Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.
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Andrew Lloyd-Phillips (@lloyd_phil18432) reported@Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍
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Morbius Five (@FiveMorbius) reported@Plusnet Naturally the only people actually responding to my tweets are scammers. Nothing new there. How embarrassing is it that the people faking being your company's customer service do a better job of pretending to help customers than you do actually helping them.