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Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Th4Saint_
    Th4Saint (@Th4Saint_) reported

    @RayMcCrae @fletch1002 @Plusnet Virgin media and i have **** tonnes of packet loss, tried changing my coaxial and ethernet cables, no difference. Theres alot of works happening around my area so it might be to do with that? had it for days now

  • sarahnova19
    sarahnova19๐Ÿ’™ (@sarahnova19) reported

    @Plusnet hello, I have had issues with my broadband and have done all the normal restart, turn off checks. A previous engineer suggested Open Reach needed to update the line into the property. Please can this be arranged ASAP.

  • steve_8257
    Steve (@steve_8257) reported

    @Plusnet would come off the next bill this was totally unacceptable, we have ended up canceling the DD which means a failed payment as this was the only way to resolve it, you are a complete waste of time as a service provider roll on the end of my contract

  • Plusnet
    Plusnet (@Plusnet) reported

    @Gilliwater Hi there Mat, I'm really sorry about the issues with this, we have indeed had some teething troubles with Norton but that's due to get fixed today. Apologies again for any hassle. - Adam - Plusnet Sheffield

  • thereallindakw
    Linda (@thereallindakw) reported

    @Plusnet Iโ€™ve just accidentally renewed my contract with you online. can you cancel it please

  • scribedby
    ThatMusicFan ๐ŸŽฎ (@scribedby) reported

    @Plusnet Fuming with you lot at the minute. Half a service since service start yet paying full price. Past on from pillar to post. No manager call back to resolve my issue. This is not acceptable. Then quoted ยฃ224 to leave. Your having a laugh!

  • steve_8257
    Steve (@steve_8257) reported

    @Plusnet I am totally disgusted in the way your company conducts it's billing system, since November of last year I have encountered problems with your systems and the only way to resolve it was to close the account and set up a new one all seemed to be going so well untill today

  • fbowles
    Frank Bowles ๐Ÿ”ธ ๐Ÿ‡ช๐Ÿ‡บ (@fbowles) reported

    @Plusnet hey, why no 4G when roaming? Caused real problem yesterday in Germany (only 2G so no internet & no satnav) and is only 3G here in Austria

  • NoraHutson
    Lady Weathergirl ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ”ถ ๐Ÿ’™๐Ÿ‡บ๐Ÿ‡ฆ (@NoraHutson) reported

    @MrPMHarrison @virginmedia We were with them for ages, speed (when working!) was v fast, but expensive & had SO much downtime and problems. Also always ringing trying to get you to buy more products. PlusNet a million times better, no hard sell, good, responsive customer service.

  • MusicMoofie
    โœŒ๐ŸปMoofieโœŒ๐Ÿป (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there