Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 12/09/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tearsofpearls Sarah (@tearsofpearls) reported

    @Plusnet my Internet speed keeps dropping way below what it should be. When I reported it it was suddenly back up to normal but its struggling again tonight? Is there a better fix for this please?

  • Plusnet Plusnet (@Plusnet) reported

    @markb44z Hi Mark, I'm really sorry about the loss of conection. I've just checked and can see that there was an outage affecting your area this morning. It's since been resolved and I can see that you're now back online, apologies for any disruption. - Adam - Plusnet Sheffield

  • ItsJustaRide Dame Yvonne🐈🇬🇧🩸 (@ItsJustaRide) reported

    @SpongebobKnackp Thank you! 🙏 My sis has Plusnet (think they're owned by BT?) and has slow BB speed.

  • Jce031 Joanna Culver (@Jce031) reported

    @Plusnet up to now I have been a satisfied customer. In February I notified you that I was moving house on 31 March. I wfh. I am being told I need to wait until 21 April for broadband in my new property. Do I need to switch provider or are you able to provide a better service?

  • JtW_1878 Jord (@JtW_1878) reported

    I know my tweets aren't very far reaching, but here's my tale of woe about my hunt for a better broadband deal, on the off chance that @skytv, @Plusnet, @TalkTalk & #UtilityWarehouse see this & take steps to improve their customer service...

  • Chee5e Natalie (@Chee5e) reported

    @Plusnet customer service has really gone down hill since the last time we were with them. Never again #avoid

  • SpongebobKnackp SpongebobKnackerpants (@SpongebobKnackp) reported

    @ItsJustaRide I have BT and found them really good. I used to have Plusnet and had the same issue so I switched. Much more superior service and connection speeds

  • Plusnet Plusnet (@Plusnet) reported

    @OscillateWWFC Cool, no problem. Just let us know if you need anything else! - Cal, Plusnet Leeds

  • Chee5e Natalie (@Chee5e) reported

    @Plusnet customer service has really gone down hill since we were last with them. Messed us around & will never go back with them again #avoid

  • dijay1 David Jackson🇺🇦🇺🇦 (@dijay1) reported

    @Plusnet I’ve just worked out that £22.50 plus 5.4% is £23.71 not £ 24.59. I had very slow unworkable Broadband over a few days recently and was sent the old style router to try and correct the problem. No compensation. I have to now consider one of your competitors.