Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 03/11/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • addierfc adam kinnear (@addierfc) reported from Ormiston, Scotland

    @Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.

  • SimonJGarner Simon Garner Photography (@SimonJGarner) reported

    @pipmadeley @Plusnet @WeAreOpenreach I was wondering if it was a problem at the exchange, though if your phone still works I doubt it would be (forgot about trying that)

  • pipmadeley Pip (@pipmadeley) reported

    @nhh322000 @Plusnet Glad your problem got sorted. Sadly this is a complete loss of DSL disconnection, different issue.

  • writer_paula Paula Hammond (@writer_paula) reported

    @Plusnet Have sent you a message, but have to say, that a business that gives people no way to complain about bad service other than twitter is pretty appalling!

  • cjc_cj The sound of your Scream, is like sweet music (@cjc_cj) reported

    @writer_paula @Plusnet had similar issues thankfully my phone takes 2 sim cards so i got an extra pay as you go for emergencies if the O2 tower goes down.

  • annaxstar Miss Jackson (@annaxstar) reported

    @Plusnet trying to change my direct debit details but can’t find how to do this in my account can you help please?

  • thedodomicropub The Dodo Micropub (@thedodomicropub) reported

    Thanks to @Plusnet we have had no broadband since yesterday. Absolute **** show. We can still operate thanks to Izettle & O2 3G but it’s a massive inconvenience. We’re stock taking with pen & paper. Sigh. Bear with. Hopefully back to normal tomorrow. Fuming! 🤬 Waste of morning!

  • gingerburn Will Burn (@gingerburn) reported

    Dear @Plusnet, I don't object to waiting a bit to speak to your rep. I do, however, object to your bloody awful hold music. It's ten to ten on a Thursday morning, 2am on the strip in Ayia Napa.

  • RickCooper1968 Rick Cooper (@RickCooper1968) reported

    @plusnethelp @Plusnet For the third day your service has been awful. Each day we have no connection from around 2pm. We have reported this issue to you and so far have had no response. Do not ignore this message. We will go elsewhere. Screenshot taken.

  • waspboro1 WaspBoro1 (@waspboro1) reported

    @pipmadeley @Plusnet @WeAreOpenreach I dumped the plusnet router after I had similar problems. Its cheap junk. Spent £90 on a tp link router from Amazon. 5 min set up. No problems since. Not a single drop out and it's faster.