Plusnet service status in New Cumnock, Scotland

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aura Music Academy (@auramusicuk) reported 1 minute ago

  @AngelaStoneAlty @Plusnet I'm literally on hold to @Plusnet at the minute - we've had terrible internet signal since we moved house last year. Two engineers out to 'fix' the problem, called today to cancel contract as it's still unusable and they're trying to charge £180 cancellation fee...!

• 
  Joe Mckenzie (@JoeMcke97475279) reported 2 minutes ago

  @Plusnet sorry Adam still having problems with service when it went down yesterday lost the link you set up so back to very slow down load ,had someone else asking me to try another socket ,but as never had problems with previous supply , can you please refresh link -5Ghz thank you Joe

• 
  Plusnet (@Plusnet) reported 7 minutes ago

  @frances_moira Hi Moira, I'm really sorry to hear about the issues you have outlined above. I've looked into the account and sent an email regarding this, the open complaint has also been escalated into my personal pool to try and reach a resolution. - Curtis, Plusnet Sheffield

• 
  Mark Stevens (@afreakstorm) reported 7 minutes ago

  @Plusnet you've disabled my current SIM but my new SIM hasn't arrived yet! I can't call customer services or anyone for that matter. Help?

• 
  Paulina Irena (@itsPaulinaIrena) reported 8 minutes ago

  @Plusnet Adam why you being condescending towards a customer? “Few and far apart to be honest” well let me tell you Adam, I run an online business… so these “FEW and FAR APART to be honest” are affecting my business, as I don’t work 9-5. The connection has been slow as per usual.

• 
  Plusnet (@Plusnet) reported 10 minutes ago

  @MarcSchmitz18 Your service isn't down at the moment from what we can see Marc - there have been two router restarts today but these look to have been done manually. What kind of issue is it that you're seeing on your side? - Jess, Plusnet Leeds 🌻

• 
  Briggzy (@aaronb2056) reported 12 minutes ago

  Had to end stream early because my internet is being unbearably bad. @Plusnet @plusnethelp for the love of Christ please give me a solution on how to stop packet loss and ping spikes every two seconds

• 
  𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生 (@vonRunte) reported 17 minutes ago

  @Plusnet Hi @plusnet - I come with a problem this time. The same Sarah Clifford told me if I wanted to cancel it mid contract I wouldn't have to pay the full contract, just a fixed fee. Now that I'm done with that rental house you're charging me almost £200? What's up?

• 
  Alba Francescut (@AlbaFrancescut) reported 18 minutes ago

  @Plusnet My broadband is down since yesterday at 2 pm. I tried to call customer service multiple times but no answer. I need it to be checked ASAP before my work day starts today. I already sent you a dm.

• 
  Rebecca-Elaine (@RebeccaBusiness) reported 18 minutes ago

  @Plusnet hi my internet is down, tried rebooting and configuring online but no luck. Can you fix it ASAP please