Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 02/09/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @Plusnet @ansteymills When will my friends be back online? Down for over a week now. Not good enough.

  • Scoobydee3 Deana (@Scoobydee3) reported

    @Plusnet I have had no response from your company. I have sent a DM as I wish to cancel your service. Could you please respond? Thank you.

  • suepinkstone sue pinkstone (@suepinkstone) reported

    @Plusnet my grandson has an I phone7 plus & could not receive text & phone calls. He has reset phone, taken sim out & in & all suggested solutions to no avail! Phone is now showing ‘no service’ so nothing working! Help please.

  • rachyroo1979 Rachel Lancaster (@rachyroo1979) reported

    @Plusnet are the problems in the Wa11 area? Myself and my daughter (on my account) have had no signal all day! 😞

  • AP_Goodwin Andy Goodwin (@AP_Goodwin) reported

    @plusnet I'm having a network issue at my location and have been for a few days. Can you help?

  • Gould300 Gould300 (@Gould300) reported

    @Plusnet Hi. Is there a prob with your mob. network? Trying 2 call person in hospital (who is on +net) & I get a "sorry, calls to this no. are not being connected" msg. Tried from mobile & landline. Your 0800 support system suggests that there's a problem that's being worked on

  • Grizzly1022 Les Adams 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Grizzly1022) reported

    @Plusnet your coverage tracker is useless. Firstly it does not recognise Xiaomi or Redmi in the device drop down. Secondly it tells me that in EX8 2QG I will get good coverage inside and out, simply not true, I barely get a signal and then it drops out.

  • flunny907 Finessa Wallace (@flunny907) reported

    @XpydaM @Plusnet A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type. If you want to risk

  • Michael78146035 Michael Stuart (@Michael78146035) reported

    @Plusnet no phone signal for 2 days now, I’m told there’s an issue with the local phone mast. Can I leave Plusnet without penalty?

  • jplumbum John Pulman (@jplumbum) reported

    Hi @Plusnet, my landline is not working, can you please check my line?