Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 01/06/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MchlCCL Michel Drescher (@MchlCCL) reported

    Hey, @Plusnet I need to contact you from out of the country. Do you have a chat service or international number I can use?

  • WatsonGwen Gwen Watson (@WatsonGwen) reported

    Thank you Anoush @Plusnet for your tenacity in getting my problem sorted out. Without your input I would have used the cooling off period clause to cancel the contract

  • Gav68148399 Gav (@Gav68148399) reported

    @braintumourlady @Plusnet There's a mobile number you can text "help" to with your home number too and they check your line, I'll get it now

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported

    @Plusnet No mobile signal here and I can't report it online (only by phone which I don't have signal for). Please help. EX4 5DE.

  • The_Morningstar Tony H (@The_Morningstar) reported

    After trying filters and a second router, @Plusnet tell me it's an area problem, not just my line 🤷

  • ling75 adam hussey (@ling75) reported

    @Plusnet I am unable to log in and therefore cannot use the live chat option to solve my issue. Please advise. Thanks in advance.

  • dandonnan Dan Donnan (@dandonnan) reported

    @Plusnet Reported that my broadband is down this morning, and also sent a text to the help number, but it has now been 7 hours (instead of the 30 minutes stated on the help site) with no response on whether this is actually being looked into. Can I get an update?

  • AlbusAndEye H (@AlbusAndEye) reported

    @Kjvincent1979 Plusnet Don't do sky or direct with BT (they announced phasing out direct sales to consumers which is down to poor customer support)

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @Plusnet That is fine, except I cannot log in, even after changing my password in case that was the issue.

  • jamiezigger Jamie Hill (@jamiezigger) reported

    @Plusnet Our service has been dropping out completely since yesterday. This started as once an hour and is now happening at five minute intervals.