Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (2%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• CHW (@chrisw333) reported 3 minutes ago

  ..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice

• David Stephen Worthington (@dsworthington87) reported 3 minutes ago

  @JimSterling @virginmedia Go with Plusnet. I've been with them for years and have never had any issues

• Paulo (@willcocks2009) reported 6 minutes ago

  @Plusnet Hi, I appear like many people to be facing issues with activation of my BT Sport account through you guys, BT Sport are saying this is an issue with yourselves. Can you advise please as its been 3 days now and I was told it would take 1 day to resolve.

• Peter and Elsa (@elsa_peter) reported 7 minutes ago

  @Plusnet do not get this company to provide you with their service, Only good when they try to get you in board. Afterwards only money orientated!!!

• Andy (@andyday414) reported 10 minutes ago

  @Plusnet called you guys up on 5/9/22 about really poor phone signal. Was told I’d get a call back within 5 days. Heard nothing?

• Graham Of Rivia (@Grahammray) reported 10 minutes ago

  Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!

• Tracey Amass 💙 (@TraceyAmass) reported 11 minutes ago

  @Plusnet Far too late. We were without any phone signal for a whole day and there was no way of finding out why.

• Ollie (@Olliehelp1) reported 16 minutes ago

  @Plusnet 4 weeks without Internet after moving in with no date for a connection. Do not use this company. It also takes an hour to get through to customer service on the phones.

• 𝙀𝙬𝙖𝙣 𝙈𝙘𝘿𝙤𝙣𝙖𝙡𝙙 (@ewandjmcdonald) reported 18 minutes ago

  @Plusnet Hi Chelsea. Thanks for replying. That makes sense!! Forgot about the postage. Is there any information on when the new service is going to be installed?

• Catriona Carter (@catrionacarter) reported 18 minutes ago

  @Plusnet since Saturday 7pm ish I haven't been able to connect to data, make calls or text. So I can't phone your helpline. My phone just says 'EE - no network. Emergency calls only'. Can you please let me know how to get this fixed?