Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 01/26/2026 16:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • brenda_charlton Brenda Charlton (@brenda_charlton) reported

    @Plusnet I have had great help from Alex in sorting out my internet connection problem!

  • LaReyneDEpee 💙💛 (@LaReyneDEpee) reported

    @PaulbernalUK @Plusnet When a colleague was getting nowhere with a telecoms company he looked up something that provided email addresses of CEOs. Sent one, got a response and a resolution the next day. Go to the top if you can.

  • NecroG4ming NecroGaming (@NecroG4ming) reported

    @ItsMadJohn @Hyperoptic Moving to Plusnet on the 23rd. Still gonna have crap speeds though since thats all you can get round here. Really wanna move to Milton Keynes in the next couple of years. They near 100% FTTP.

  • debwallace3004 Deb.3004 (@debwallace3004) reported

    @Plusnet really disappointed in your service. My daughter joined you last week, firstly you cancelled her direct debit in error and now three days later she still has no 4G. We’ve tried calling every day but just cannot get anyone to pick up the phone.

  • thosetigerfeet Jude (@thosetigerfeet) reported

    @Plusnet You'll do us proud?! You've left my friend terrified. She's being evicted and to top it off you want her to pay £152 for the privilege. No sympathy, awful behavior. In a cost of living crisis. There are better ways to resolve this.

  • mollypaigee Molly Garnham (@mollypaigee) reported

    @Plusnet horrific customer service and awful provider.

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet hi my router keeps disconnecting. you said you'd send a new one 1st which hasn't arrived + an engineer "fixed" the line issue yesterday. it's just gone off again please can this be looked into

  • mollypaigee Molly Garnham (@mollypaigee) reported

    @Plusnet horrific custom service!

  • SigniusNetworks Signius (@SigniusNetworks) reported

    @PaulbernalUK @Plusnet 2/ fault was all of a sudden found on their network 🤔

  • SigniusNetworks Signius (@SigniusNetworks) reported

    @Plusnet @PaulbernalUK Funny how these companies never want to discuss issues on the public forum even when no personal details need to be exchanged.