Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 01/02/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cheekyfork Cheeky Fork (@cheekyfork) reported

    @Plusnet Alice, it seems now I've made it clear that I intend to leave plusnet &plusnet mobile that everyone wants to help, shame there was a lack of engagement when it was needed

  • paulgreenmusic Paul Green (@paulgreenmusic) reported

    @Plusnet my broadband speed is slow and I can't find my home phone number on my account, can sombody contact me please?

  • RobSmith_63 Rob Smith (@RobSmith_63) reported

    @Plusnet Hi Plusnet… Any plans to introduce WiFi Calling on your SIMS?? I’ve got dreadful mobile coverage indoors, and not much better coverage outside (Postcode IP17) - even your customer service lady suggested I leave Plusnet!

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Another disappointment. 3rd time we’ve been promised a managed would call back and they didn’t. Plusnet cancelled our service without our permission & left us without email in the middle of a house sale!! No one is listening or helping. Awful customer service.

  • DavisDavis1980 Charlotte Davis (@DavisDavis1980) reported

    @Plusnet we’ve had no broadband and no phone line for 12 days. Multiple calls to you and nothing happens. What else can we do? Is there anyone that can actually help us?

  • CaseyLouKing Casey Lou (@CaseyLouKing) reported

    @Plusnet is there any issues in the BN22 area? Every morning for the past week, the Internet is dropping off and lights go out on router and takes a while to recover. Is this line testing?

  • jeremyhead jeremyhead (@jeremyhead) reported

    @plusnet Did you fix something? It works now!?

  • SteviePn43 Steve Pritchard (@SteviePn43) reported

    @Plusnet having a really poor customer service experience and your phone lines are constantly clogged. Can someone contact me on here please

  • stagetechuk James (@stagetechuk) reported

    @Plusnet Still experiencing an issue on my Mac when using my router for DNS. As soon as I change my Mac to use 1.1.1.1 for DNS I can connect fine.

  • barders61 barders61 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐈🐾🐾🐈‍⬛ ♍️🦁🦁🦁 (@barders61) reported

    @Plusnet another day no answer from a customer