Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 02/26/2026 20:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ahpadt Alex (@ahpadt) reported

    @Plusnet I was asked what certain characters of my password was when authenticating with your (very friendly) support team. Does this imply my account credentials are stored in cleartext? This is a huge security risk. cc @haveibeenpwned @troyhunt

  • rockne66 cato (@rockne66) reported

    @drgarethwms With existing EE converged services, this announcement sounds more like a consolidation. I will miss Plusnet's service.

  • LiamCraney Liam (@LiamCraney) reported

    @Plusnet is your mobile 4G service down? Not had any 4G service all morning!

  • JohnWil12559159 John Wilson (@JohnWil12559159) reported

    @Plusnet Changed from BT for plusnet. Had nothing but problems. Router is nowhere near as good. Keeps dropping out of signal. I thought it would be as good as BT being owned by them. Speeds guaranteed the same, but simply doesn't work well. Too unreliable.

  • DerekMoger derek moger (@DerekMoger) reported

    @Plusnet how come your stupid bot wont talk to me ?? i want to know why i am still waiting for a router and my service goes live monday !!!

  • rockne66 cato (@rockne66) reported

    @Plusnet Broadband connection went dead at 2pm, followed troubleshooting steps, raised tickets, etc. Is there a wider ISP issue in the Bath area?

  • Duncan_Ellis_ Duncan Ellis (@Duncan_Ellis_) reported

    @Plusnet Bunch of thieves. Cancelled my service (JohnLewisBroadband) within my 14-day cooling off period. Now hounding me for £71.80 for a service I never used - Extortionists!!!!!

  • adamwillbye adam willbye (@adamwillbye) reported

    Shocking customer service from @Plusnet absolutely shocked on your bad attitude

  • tequilarino Josh says join a union (@tequilarino) reported

    @charlesmj Plusnet weren't with them very long, just remember the internet being really slow in comparison to BT & Virgin

  • gunswills0185 Horseshoe pass bikes and cars (@gunswills0185) reported

    @Plusnet Internet has been down nigh on all day in the Trevor area of Wrexham, can you tell if there is issue on your end ?