Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 01/22/2026 03:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hissingandbeeps Jamie (@hissingandbeeps) reported

    @Plusnet internet still down, is there going to be an update on what’s happening at some point? If it’s still down on Tuesday when everyone goes back to work you’re going to have a lot more complaints.

  • nihan_gln Nihan (@nihan_gln) reported

    @Plusnet You are completely ignoring your customers. Internet has been down for more than 48 hours now. And no single explanation, no customer service. I never saw such an irresponsible company.

  • PhildBean Cobs (@PhildBean) reported

    @plusnet CHAP authentication failed. Anytime today would be great too get your network up.

  • Dan11929503 Dan (@Dan11929503) reported

    @Plusnet #Plusnet Broadband down for a considerable amount of time, any updates regards fix?

  • Ob31288 Ollie (@Ob31288) reported

    Don’t buy @Plusnet broadband, took 10 weeks to connect me after multiple calls. Decided I want to cancel called them cancelled. Was told I would get my first payment back within 10 working days, you guessed it two months later still waiting #awful

  • rachcoon Rach 🌻 (@rachcoon) reported

    @fineheaux @Plusnet Mines been down for 48 hours now

  • jonesrob Rob Jones (@jonesrob) reported

    @Plusnet Please issue an update on the on-going internet issues, via the media.

  • masonmara1 Katie Mason-Mara (@masonmara1) reported

    @Plusnet Please can you tell me if I am able to terminate my contract?

  • FrankysFotosEtc Likes and Dislikes (@FrankysFotosEtc) reported

    @Plusnet Eventually got it sorted. The Router had a problem, it hadn't been programmed properly and I had to do the settings myself. If I hadn't been Computer Literate this would of been impossible for someone. I asked for it to be noted and please not happen to others. So depressing!

  • vivalajosh88 Joshua Wigley-Iles (@vivalajosh88) reported

    @Plusnet our WiFi has been down for over 24 hours. I have reset the router multiple times but I just get a orange flashing light