Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 11/19/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AnonKashmiri kashmiri⁷ (@AnonKashmiri) reported

    @BeardedDevil_ @ThreeUK Bro leave Three their signal doesn't exist I swear. Get Plusnet

  • ExpensePlus ExpensePlus (@ExpensePlus) reported

    @Plusnet @chrismillerpics Hey Plusnet, I'm also having an issue with Slack. If I hotspot off my phone it works fine, but if I use Plusnet I get an DNS_PROBE_FINISHED_NXDOMAIN error. This has been happening since last night. Please can you resolve. All other websites work fine

  • UrbanCityCowboy Richie McCoy aka Dr Deej 🇺🇳 (@UrbanCityCowboy) reported

    Dear @Plusnet My internet keeps dropping in and out all day. Any problems in NN11 at all?

  • Tigercatgirl RSG (@Tigercatgirl) reported

    Disappointed with @Plusnet. Loyal customer but line rental saver stopped and my bills going up by at least £30 and more when fix ends yet huge savings for new customers with better plans. Clearly being a loyal customer isn't rewarded at all.

  • 10538R 10538RICH 🇬🇧🇪🇸🇮🇹🇸🇪🦂 (@10538R) reported

    Do not change your broadband to @TalkTalk . I was with plusnet for 8 years and no problem. This lot have known about the fact I have no phone or broadband for days and have made promises and broken them blaming @BT . I'll re tweet this until its sorted.

  • jimigav Jim Gavin (@jimigav) reported

    @Plusnet Hi. Can you check my landline please. The ringer wasn't working yesterday. There was an Openreach engineer in the road and I mentioned it to him. He looked at my phone settings, couldn't find any problem, and said he would call back in 10 minutes. 24 Hours later....

  • Meatlegs1 Mighty Meatlegs (@Meatlegs1) reported

    @WithChrisNKeith They are objectively terrible. I did broadband tech support with Sky and as much as I rag on them, they're probably some of the more stable, Plusnet has been pretty good in my experience as well

  • CFC62Chris Chris “Chico” Hamilton (@CFC62Chris) reported

    @Plusnet So there has been a problem with the 5ghz wireless on a Plusnet router now since 2019 apparently. my devices keep dropping out of this even after firmware updates. when are you going to ditch these obviously faulty routers for something I can use?

  • Plusnet Plusnet (@Plusnet) reported

    @Deku_shrub Hi there, sorry to hear this - Slack seem to be experiencing an outage themselves at the moment and it isn't something we can assist with unfortunately. I do apologise. - Jess, Plusnet Leeds 🌻

  • Fizzimyst Fizz (@Fizzimyst) reported

    @Plusnet had issues all day with my router showing a orange solid light. Can't seem to resolve it. Please advise