Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 12/30/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pigey paige ❤️‍🔥 (@pigey) reported

    @betalogic plusnet fibre extra but its ****** ****, had them out checking my lines so many times

  • Screwfix Screwfix (@Screwfix) reported

    @MashManMandela Hi Tom, we are aware of the current website issues and apologise for the inconvenience. It seems to only be affecting those using certain broadband providers, and we are in the process of liaising with PlusNet to resolve this. Many thanks - Belle

  • garrywalker72 Garry walker (@garrywalker72) reported

    @Plusnet hi,I havnt got an Internet connection,its been two days now,iv followed instructions and turned on and off,can you help please

  • jamescfc90 Jamescfc90 (@jamescfc90) reported

    @Plusnet Your customer service is atrocious!! I will definitely be leaving at the end of my contract

  • PritchDTD 𝕻𝖗𝖎𝖙𝖈𝖍 (@PritchDTD) reported

    @Plusnet why is @All4 suddenly geoblocked when connected to wi-fi? This is an issue for 2 TVs and 2 phones when connected to wi-fi. No issues when using data on the phones.

  • RobL_L Rob (@RobL_L) reported

    @SM_Underwood Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍

  • MarkAWigmore Mark Wigmore (@MarkAWigmore) reported

    @Plusnet I'm sitting waiting for an SMS from @sainsburys in order to log in to their website. There's a signal, just, but nothing is coming through. What am I supposed to do now?

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @Plusnet @jplumbum My parents have had no landline or internet for 11 days now. Can you help please? This is the 3rd time of asking.

  • HeliG75412594 Heli G (@HeliG75412594) reported

    @Plusnet your diagnostic bot is driving my crackers. It says I need an engineer to fix my fault text next to book one and the message saying it’s cancelled it and closed my case!! Can you get it to get it a grip or what about an actual person who can help me !

  • CanIJustSayhuh CanIJustSay (@CanIJustSayhuh) reported

    @Plusnet All good until it gets a fault ... no service since 3pm Friday in SN2 but no engineer appt till Monday. Thats no good for 3 children needing access to homework and all my devices running on wi fi inc TV... grrrrrrrr