Plusnet

Plusnet Outage Report in New Cumnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Cumnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Cumnock, East Ayrshire, Scotland 03/04/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Grant77225740 Grant (@Grant77225740) reported

    @Plusnet hi folks - my contract is up on 23rd march. However I want to cancel now and switch to bt fibre. How much will early cancellation cost? Doing this early so I can minimise, any interruption in service due to homeworking.

  • wjslater William Slater (@wjslater) reported

    @KarenSethuraman @Plusnet @Ofcom Still having the same problem with EE signal.

  • Plusnet Plusnet (@Plusnet) reported

    @PScotfree I just need to ask your permission to do that first as it will cause the wireless signal to drop out for about two minutes, please feel free to message us with your username so I can do that for you. 2/2 - Adam - Plusnet Sheffield

  • Jackson93439084 Jackson (@Jackson93439084) reported

    @Plusnet Broadband up and down this afternoon and all you can advise is to reset the router YET again ! then hours to reset up all the google products and wifi plugs and apps. You have an outage problem not me, you didn`t do me proud ! appalling service. !

  • Plusnet Plusnet (@Plusnet) reported

    @edfoggin_ed Hi Ed, thanks for getting in touch. I'm afraid to cancel the account without transferring the service means you've need to give us a call in. Our mobile support team who can assist you with this can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile) - Benj - Sheffield

  • asidetheory A-side Theory (@asidetheory) reported

    @Plusnet Hi, i wish to continue with your service but can i stay at the current price of £22 if i renew for another 12 or 18 months?

  • Plusnet Plusnet (@Plusnet) reported

    @VivienneSwift I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours to see if their phones are working?!? Unbelievable. We are moving networks..

  • edfoggin_ed Ed (@edfoggin_ed) reported

    @Plusnet hi I wish to cancel my mobile contract but I’m not going to another provider - how do I cancel without ringing you

  • WLF_Quake David Best (@WLF_Quake) reported

    @Plusnet Yeah I’ve ran speed tests, I’ve done everything, everyone else in the house turns off wifi because it is that bad web pages taking 5-10mins to load but I can’t when I’m on PC