Plusnet Outage Report in Longside, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Longside, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Longside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Longside, Aberdeenshire, Scotland 04/17/2024 18:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mattbutterworth Matthew Butterworth (@mattbutterworth) reported

    @Plusnet Woeful customer service. My bill jumps from £28.50pm to £41.59pm, and your retention team tells me the only way I can get the deal online is to leave, go without internet for 30 days, and then pay a connection fee again. I once recommended you to everyone. What a joke.

  • joseyong7 JY (@joseyong7) reported

    @Plusnet not impressed with my coverage. I lose internet and have to reset (light flashing)all the time. I didn't have this with my previous provider. I'm a central urban household. My wifi shouldn't be this bad. I need you to sort it please.

  • donjuan72FTM Don waterworth (@donjuan72FTM) reported

    @Plusnet I got a problem with my Internet connection I tried reseting my router but still won't connect and consett red light

  • tom_40A_guard Tom (@tom_40A_guard) reported

    Must compliment @unocomm on my broadband switch. Conducted with no issues and an immediate improvement in performance over @Plusnet. Looks like the issues they couldn’t locate were their own - their “award winning” service was truly dire!

  • HelenTursner Helen Tursner (@HelenTursner) reported

    @plusnethelp can you please respond to my DM from 30th January in regards to not meeting your minimum guaranteed broadband speeds?! @Plusnet starting to regret being a returning customer!

  • TristanJago Tristan Jago (@TristanJago) reported

    I'm sure I made a great first impression at my interview, this morning, as I failed entirely to join the video chat... because my @Plusnet broadband is incredibly slow and regularly dropping out altogether. @plusnethelp isn't even responding. How is this acceptable? 😤

  • darrenquarmby darrenquarmby (@darrenquarmby) reported

    @Plusnet is internet down in TA5?

  • daisycatcher Gill #VoteLabour #GTTO (@daisycatcher) reported

    @Plusnet , I have sent a DM and haven’t received a reply , I have continually tried to call you , couldn’t get through . You have took 2 x payments from my elderly fathers account but not set up a broadband account , can you look into this appalling service please .

  • UreshP Uresh Perera (UP) (@UreshP) reported

    @letsplayftse Most fiber providers use BT's Openreach network, including BT itself, Sky, TalkTalk, Plusnet, and EE. So eventual control lies with BT.

  • RD888Subtitle Hi! It's me! (@RD888Subtitle) reported

    @plusnethelp Hi there my PlusNet service is running slow and there doesn't seem to be anything wrong with the phone line. Does Plusnet send out replacement routers? As I think that's what the problem might be