Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 12/22/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnSlinger John Slinger (@JohnSlinger) reported

    @Plusnet @EE @WeAreOpenreach many Ukrainian refugees are leaving host families in the coming weeks. Many have children who depend on the internet for school work & to stay connected with friends & family. Sorting contracts can be difficult & costly. Can you help?

  • griolfc Martin Grierson (@griolfc) reported

    Today is my 6 month anniversary of ordering faster broadband from @Plusnet and ironically I get another lazy update from their support team that they are waiting another week from Openreach. Time to put a formal complaint in and get this referred to the Ombudsman!

  • Enanmix Someone (@Enanmix) reported

    @SkyUK Was good for over five years then became unstable and despite numerous call outs would work properly. So went to Plusnet

  • wkeenan Wayne (@wkeenan) reported

    Hey @Plusnet , internet has been down for an hour or so in Southampton, any idea when it will be back?

  • Plusnet Plusnet (@Plusnet) reported

    @DJMidarezaki Hi We've had "Plusnet" flag up to our systems, sorry to intrude. So is everything ok now? Do you need help with anything else? Mark - In Sheffield

  • DJMidarezaki Midarezaki, Esq.🇬🇧🇨🇦🇭🇰🇹🇼 #GETTR (@DJMidarezaki) reported

    @Plusnet It's all fine now, I happened to be awake in the silly hours of the morning and found my link was down and via 4G couldn't ping my static IP, but it came back up without me having to do anything. And, removed the camelcase version of your name from my phone's autocorrupt!

  • im_nomi Naomi C (@im_nomi) reported

    @Plusnet My partner has been waiting for a £50 refund since October, he's just called and been told they cannot access his account to check anything as his direct debit has been cancelled. Please help!!

  • realkailoren Ali - Kailoren (@realkailoren) reported

    @FalconeHosts In your contract there will be a minimum service guarantee (its usually internet speeds) and if it falls below that, or you have frequent unexpected outages you can get out of the contract at any time. I did the same thing with Plusnet when I lived in the UK

  • andrewprobert2 andrew probert (@andrewprobert2) reported

    @Plusnet Hi, I am getting issues with my speed when using a VPN I have to use one as its my company one, I get 54mbps without it being on and 590kbps with it on, is there a router setting that is throttling this connection? Andrew

  • Rchrdswn1975 Richard Swain (@Rchrdswn1975) reported

    @Plusnet still without mobile signal. Told at first mast was fine, then told by email mast has failed. And that’s it.! No communication, no plan moving forward, silence. Offered a free month of phone network. Does not really help not having signal. Can’t even ring and discuss it