Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 01/17/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • richcc RichCC (@richcc) reported

    @Plusnet your hold music is quite possibly the worst of any company I've ever dealt with!

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    PlusNet, shocking service once again#

  • CongletonCW12 Michael 🇮🇪 🏳️‍🌈 (@CongletonCW12) reported

    @Plusnet will I get a refund of any kind bearing in mind I have transferred from #skybroadband to #Plusnet as my chosen broadband service provider? You see the problem is I have no service ... no broadband/internet and it's only day one

  • ScreeningViolet Erika Bean 🎬📽️🍿 (@ScreeningViolet) reported

    @Plusnet having issues with more than a couple of devices connecting to the internet. We've spoken to customer service and got nowhere. Considering we have fibre unlimited which is supposed to be for multiple devices this is useless.

  • NamesALpal NamesALpal (@NamesALpal) reported

    Apologies to anyone who was in my stream, my internet cut out (thanks Plusnet) and I’m still trying to get back on now!

  • minniem135 Emily Burnard (@minniem135) reported

    @Plusnet mobile...what a sh*t service. Tesco shutting all current accounts so rang Plusnet, did a new bank dd & paid not yet due bill. 6 days later when my original dd is due Plusnet cut my services, calls, text and data. And the excuse is its an automated thing. Not good enough

  • skbarrone Sarah Barron (@skbarrone) reported

    Hi @Plusnet Any known broadband service outages in KT16? I've lost connection multiple times during meetings this week and starting to get a bit fed up! Thanks

  • JakesMaps Not Called Jake (@JakesMaps) reported

    Hi @plusnet having problems with our hub one router. Apparently a firmware upgrade might fix the issues with the 5Ghz wireless. Are you able to push out the latest firmware please? Can you confirm what you need to be able to do this?

  • connortlv c o n n o r (@connortlv) reported

    **** Plusnet, all my homies hate Plusnet

  • hufflepugs Hufflepugs (@hufflepugs) reported

    @RhysMoon_ BT is even worse. Never had an issue with plusnet.