Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 12/14/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NicholasVitti2 Nicholas Vitti (@NicholasVitti2) reported

    @Toastteeth @Plusnet I've been having trouble for weeks with my phone connection on EE and another has the same on Vodaphone. Apparently it's a mast issue above Ramsbottom. Don't know if that affects Plusnet?

  • fawizium Bando Calrissian (@fawizium) reported

    @Plusnet It also doesn’t help that every time we express an interest to terminate our contract on the basis of the poor service, your customer service providers consistently end the call

  • pjvenda peter (@pjvenda) reported

    @RegGBlinker Sometimes creds are easy to guess across accounts (which is not a big issue). Sometimes you might be able to life them off the ISP router. Sometimes people on forums will be able to help. I could help with this for BT/Plusnet, not for sky I'm afraid.

  • josh168scfc Josh austin (@josh168scfc) reported

    @Plusnet My first resolution is to leave Plusnet. Probably the worst service provider in the whole of the United Kingdom. Abysmal customer service, awful customer service.

  • Punny_guy2022 James (@Punny_guy2022) reported

    @Plusnet I’d like to cancel my sim only contract please

  • brianwhelton Brian Whelton (@brianwhelton) reported

    @RegGBlinker I kept the TV, move my internet to Plusnet, I have a business account with them & I have to say, the few times I've had issues, their customer services were great, straight through to someone with tech knowledge who just fixed it. Not sure if their domestic offering is the same

  • Toastteeth Co-ho-hody🎄 (@Toastteeth) reported

    @NicholasVitti2 @Plusnet Looks like we have some kind of external issue. Happened a couple of months back too 🙃

  • Plusnet Plusnet (@Plusnet) reported

    @jonie1303 Hi there, I'm sorry to hear you weren't able to access the offer showing on your account. If you're having the same issue while using a desktop or laptop, please call us on 0800 013 2632 and our Customer Options Team can look at placing this order for you. -Tony Plusnet Sheffield

  • helloitskelly_ Kelly (@helloitskelly_) reported

    @Plusnet hey, we can't connect to the Internet even though everything is saying our connection is fine, please could you help? Have DMd username details

  • leemozmiles leemozmiles (@leemozmiles) reported

    @Plusnet can’t get though to customer service to close my account - frustrated 😩😩