Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 03/25/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AmirTaghan Amir Taghan (@AmirTaghan) reported

    @Plusnet hi, I got an email this morning to say my direct debit has been cancelled? I've only recently signed a new contract with you guys. Help please!

  • biosniper BioSniperUK (@biosniper) reported

    @Plusnet @plusnethelp @bt_uk Seriously. Fix ya firmware folks.

  • jackieL21535365 jackie Lewis (@jackieL21535365) reported

    @Plusnet trying to get through for last 30 minutes. No Internet again, paying £32 a month for appalling service. Supposed to be working from home but causing big problems.

  • DrummingNut Mark Gardner (@DrummingNut) reported

    Hi I want to cancel my plusnet account, I have been on the phone for an hour but no joy please help@

  • Undercovered_UK Undercovered (@Undercovered_UK) reported

    @Plusnet @plusnethelp heading into the 4th week with restricted phone service. No real answer from tweets, phone calls or emails. I think it’s time to move on. Sorry to all our customers who maybe trying to call.

  • XFlonix Flonix (@XFlonix) reported

    @JL03MOO @garethadams @Plusnet To the cabinet, yes, not to the customer! Don’t tell me, your mobile phone has fibre internet too because the mast basestation has a fibre backhaul!

  • Im_Sarah_Hello G'wan...guess my name (@Im_Sarah_Hello) reported

    @Plusnet Hullo, received an email offering a Jan Sale "deal", but if I click the links to order it, it thinkgs I'm a new customer. And if I click to sign in as an existing one, it removes the offer. How do I get it? Do I have to phone to approve it?

  • Richard11180090 Richard Kemp (@Richard11180090) reported

    @Plusnet Landline keeps dropping back to dial tone. Only cleared by incoming call. Broadband ok at 32Mb/s in day but 1Mb/s at night. Help.

  • thenoblesteed Stephen Agius ステフェン (@thenoblesteed) reported

    Hi @Plusnet Having broadband issues nearly every night for the last month. Keeps cutting out, for up to an hour sometime, shouldn’t be happening this much. Please sort this out.

  • BenyT83 T-Bone (@BenyT83) reported

    @virginmedia Can anyone on here explain why the service I'm getting running 2 laptops & a couple of Alexas with Virgin 100mb package is worse than when I was with Plusnet getting 20mb? I thought 100mb on fibre would have been an upgrade.... Apparently not & I need to change my package?! 🙄