Plusnet outages and service status in Lockerbie, Scotland

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM Mark Howitt (@MarkHowitt) reported 5 minutes ago

  I actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.

• 
  Atholl Allan (@AllanAtholl) reported 8 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  Mike Vine (@10mjv) reported 11 minutes ago

  @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

• 
  Rob Baillie (@BobaliciousBob) reported 12 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  Leon (@LeonDeroe) reported 12 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 13 minutes ago

  @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling

• 
  mandy (@mandy83906280) reported 14 minutes ago

  @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

• 
  Jason F (@jasonFr54781642) reported 16 minutes ago

  @Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet

• 
  Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported 21 minutes ago

  @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

• 
  Frances Martin #GreersLaw (@frances_email) reported 26 minutes ago

  Very sorry to hear the seamless plusnet transfer problems mirrored also in their use of company who are hosting emails, again peeps had no say - hope all goes well on Monday - Its a nightmare