Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 12/26/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolYarrow Carol Yarrow (@CarolYarrow) reported

    @Plusnet Please can someone help me get our Broadband up again? We reported a fault on 9th April and we are still waiting... On hold yet again... No answers... No help. Plusnet Customer Service appears to be a joke

  • eclectic_space eclectic space (@eclectic_space) reported

    @Plusnet Is the mobile network down? I have no signal, was working fine earlier.

  • Suffolk_Chris Christopher Ellis (@Suffolk_Chris) reported

    @Plusnet Nothing close by that’s seems to be setting it off. We’ve moved the router to the master socket in a bid to help speed a couple of weeks ago. It does sound like a few people in the road are having trouble too.

  • halimmatin Halim Matin (@halimmatin) reported

    @Melanie10902546 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding my outstanding credit. Asdamobile you are a bunch of thieves.

  • rszab Richard Szabranski (@rszab) reported

    @Plusnet Spent 20 mins on phone to support and no answer so: Phone line went dead yesterday evening and no VDSL either. This morning VDSL back but line still has no dial tone but very loud crackles. Number : 01386751738 Followed your troubleshooter but comes back as "UNCLEAR"

  • diddle51 julie cole (@diddle51) reported

    @Plusnet Would be if I could actually use internet without it cutting out all the time, I changed over from now on 21st April and wished I never!

  • MARKBOOTH7 MARK BOOTH (@MARKBOOTH7) reported

    @Plusnet My phone and Internet down since 16.30, called to report issue and was told it won't be fixed until Tuesday maybe? What kind of service is that?

  • grayomtb Grayo 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@grayomtb) reported

    @Plusnet I really don’t need the standard guff response plusnet. Fix the openreach infrastructure fault and stop dealing with your customers like they are delinquent!

  • Canals1de John Turner (@Canals1de) reported

    @Plusnet Hi Currently got Question 214170376 re Landline problem open. Target fix date is today and wanted to reply to question that "it is not fixed yet". Can you please add that to My Account - many thanks

  • CSM76 wash your sprouts with soap and water 💙 (@CSM76) reported

    @gfaz81 We're with Plusnet and it's bomb proof. Way better than Sky and TalkTalk that we've had before. I bypass their crap router though and use a Deco WiFi mesh.