Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 03/06/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • davidjrussel David Russell (@davidjrussel) reported

    @MartinSLewis I switched from EE to Plusnet and then BT Mobile as had better packages. I had to cancel both as even though they both run off the EE platform the signal is strangled and much worse. Maybe better in big towns/cities but something to consider in rural areas @MartinSLewis

  • orchard_end Ian Watson (@orchard_end) reported

    @Plusnet Only been a customer for three and utterly brassed off with Plusnet. Why on earth don't you warn people up front that if they include a PAC code in the order there is a great chance their number will be ported and so cut them off while waiting for the new SIM to arrive.

  • CristinaMuntia1 Cristina Muntianu (@CristinaMuntia1) reported

    @Plusnet the worst customer service ever! False promises, very disrespectful tone of voice and no care and empathy for their customers! Hugely disappointed with my broadband choice!

  • toomuchsand Mike Μάικ Miké Esq (@toomuchsand) reported

    @ProfPilk @Plusnet It worked for a week and a bit then just got stuck on E mode. Airplane mode, network reset and phone restart multiple times. Manual change between local providers same. Swapped SIM between phones, the other phones SIM OK, this SIM same in other phone.

  • tcfioftfic tcfi (@tcfioftfic) reported

    Plusnet are not a Broadband company, they are just a subsidiary of BT, so if your connection goes down, then all they can do is send a message to BT to fix it. Unlike Gtech and Virgin, Plusnet does not have its own Fibre Cable Lines. They don’t tell you this in their adverts.

  • ProfPilk A P (@ProfPilk) reported

    @rodakthered @Plusnet I think it is because they only have 3G partners and many countries are turning this service off as they have 4 and 5G. I found this out the hard way in Germany recently…

  • Mkbennett6 Mkbennett (@Mkbennett6) reported

    @Plusnet you were supposed to activate my new sim card over a day ago....still no service. Cant call you! Nothing but issues since I joined your mobile network! Lets get this sorted asap!!!

  • geet_k Geet K (@geet_k) reported

    @Plusnet broadband has been down since Monday and there’s no resulution yet. Helpline isn’t helpful either. We work from home and suffering. Can we get an expedited response or else what’s plan for compensation as we’re having to purchase other internet packs while we wait?

  • geet_k Geet K (@geet_k) reported

    @Plusnet broadband has been down since Monday and there’s no resolution yet. Helpline isn’t helpful either. We work from home and suffering. Can we get an expedited response or else what’s plan for compensation as we’re having to purchase other internet packs while we wait?

  • tigger_tim TimM (@tigger_tim) reported

    @PCkeepswimming @Plusnet @BritishGas I agree. I was having an intermittent connection problem, and it was resolved by a real human being taking a look at the technical log and realising my router was failing.