Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 11/26/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @ailsabcd To let us know about cancelling, you'll need to speak to our Retentions Team who are available on 0800 432 0200 and choose option 1, 5, 3. Or you can call the direct line for Customer Option Team on 0800 013 2632 and choose option 3 then 5. - Curtis, Plusnet Sheffield 4/4

  • TCH_Law Tracey Campbell-Hynd (@TCH_Law) reported

    So…..between @plusnet broadband being down and @VodafoneUK signal being slower than a week in the jail, my working day has been utterly wasted. ANY chance either could be fixed for purpose tomorrow folks?!?

  • SzemanChung Szeman Chung (@SzemanChung) reported

    @Plusnet who can I contact if my broadbnd is down?There is no support from PN at all if problems occur out of office hours. There is no no internet connection router shows an orange light. All checks done and no issues on PN website. Probably because no way to report issues.

  • ClinicalEducat2 Clinical Educator (@ClinicalEducat2) reported

    @Plusnet i want to cancel my contract please

  • sailingseokjini HAFSA DAY 💗 (@sailingseokjini) reported

    @thvnoot plusnet 😢 one of the worst ones to exist. and you weren't able to get something today ?? :(((

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    No Plusnet mobile signal in my area of South Surrey since 9am.

  • Pablo74761166 Pablo (@Pablo74761166) reported

    @Plusnet been having problems with broadband speed and was told last year that I new router was becoming available but as yet I have not received one...can you help?

  • KrzyMammaMarina Marina Krzykawska (@KrzyMammaMarina) reported

    @Plusnet we have no internet in the highroyds area is it down?

  • steve_r_music Steve Richer (@steve_r_music) reported

    @Plusnet hi! In last few days speed has dropped from 43Mbps to between 2 and 5, plus the service disconnects now and then as well. Any idea what might be causing it?

  • Phil_Sampson46 Philip Sampson (@Phil_Sampson46) reported

    @Plusnet as a existing customer am I able to get the new hub that come out?