Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 02/02/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • techreverie Jim (@techreverie) reported

    @theguruofthree @Plusnet Same here. DSL link light on. no PPP tunnel and won't re-establish so gonna assume issues elsewhere too. Swapped in spare modem to be safe. No joy.

  • jmc_hughy Jenny McHugh (@jmc_hughy) reported

    Some might ask, what was the worst part of moving? The numerous delays? The builder who took 2 weeks not the 3 days he promised to fix our kitchen. No. It was @Plusnet, who promised we'd have Internet on the 13 Nov and now say it'll be 1 Dec. Bloody brilliant service.

  • philunwin Phil Unwin (@philunwin) reported

    @Plusnet I am trying to view my account for billing issues on your website but it's not loading properly and painfully slow. Server problems your end????

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    On to plusnet atm, line @73092/19999. Getting the up, but the down is capping at 39/40

  • pablor79_paul Everton-The sitcom (@pablor79_paul) reported

    Finally my broadband is fixed, external fault on the exchange. @Plusnet cust service has been exceptional. Why can't all companies be like them!!

  • thekent01 L Kent 💃 (@thekent01) reported

    @Plusnet Had problems with fibre for a longtime and advised this is what I needed. Only yesterday an agent said you hadn’t got these routers yet.

  • suziebris sue brister (@suziebris) reported

    @Plusnet So only new customers will get one I have been with you for years and in the last two year it been one problem after another with my internet and still having problems now maybe time to look for someone new if you are not going to look after your loyal customers

  • C_G_Meadows Chris meadows (@C_G_Meadows) reported

    @Plusnet Well it couldn't be any worse than the current one you give to poor unsuspecting customers!

  • lionlambandme Hannah ☕️ (@lionlambandme) reported

    @Plusnet our router has an orange light, with the broadband sign flashing red. I've tried following your troubleshooting guide but it wants a landline to plug in, which we don't have. how do I go about fixing the issue, or is there an outage?

  • Seaskewer1972 Christopher Storey (@Seaskewer1972) reported

    @Plusnet Hi. Every evening our speed drops from around 40 mbps to 7 or lower, quite often dropping off completely. Can someone please contact me to discuss this issue and get it rectified.