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Plusnet

Plusnet outages and service status in Lockerbie, Scotland

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RavensgateArms
    Ravensgate Arms (@RavensgateArms) reported

    @Plusnet we’re still waiting four our new router and can never seem to get through on the phones. Can someone get back to us and let us know it’s on its way please?

  • GarfieldTheCa15
    GarfieldTheCat (@GarfieldTheCa15) reported

    @Plusnet I've had an email saying my home phone service is active, does that also mean the broadband service shpuld be live as well?

  • dyson_jonathan
    jonathan dyson (@dyson_jonathan) reported

    Why has my inter et gone down @Plusnet

  • eva_angel9
    angel 9🌸eva🌸💕🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸 (@eva_angel9) reported

    @keldaaa I’m with plusnet been with them for years great service and under £30 a month. Also there is now Zoom that lm told is a good one fibre broadband also under £30

  • markfaulkner67
    Mark (@markfaulkner67) reported

    @Plusnet 30days no broadband, 3 engineer no shows, several people saying they are taking personal responsibility. Lastest support ticket 222045303 says linefault. How, perfectly fine before you took over. Don’t ask me to DM anybody. Just get it sorted. I would be embarrassed.

  • MarkJon80194532
    Mark Jones 🇺🇦 (@MarkJon80194532) reported

    @Plusnet I am trying to set up a new email mailbox but when I click to manage my email, it takes me the billing and payments page. It does this if I try to go through the help pages too. Is there a problem with accessing this page? Thanks

  • Plusnet
    Plusnet (@Plusnet) reported

    @911Amelia I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • MMacyagi
    Mr_MacYagi (@MMacyagi) reported

    @Plusnet 24 hours the internet and phone has been down in the Gainsborough area.

  • Charlotte_Basil
    Charlotte (@Charlotte_Basil) reported

    @Plusnet Hello, is there an outage in Bournemouth area? Internet stopped to work around 9.30am. Please, advise!!!

  • BarkingmadBets
    BARKINGMAD BETS (@BarkingmadBets) reported

    @Plusnet messaged and tweeted all day. Service restricted went to pay £28.99 but within an hour its jumped up too £72???? Can you please respond to me on here or on my DM that I have sent over. Need Internet back on. Stuck at home with COVID. THANKS