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Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frank10743117
    frank (@frank10743117) reported

    @happystalker @plusnethelp Get away from plusnet their support won’t help better to start cancelling process now

  • duckfluff_dill
    Matthew Dowdall (@duckfluff_dill) reported

    @silviewalks Cher screaming down the phone at plusnet for compensation

  • katie4249
    Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported

    @geordie_julie @MartinSLewis @MoneySavingExp We have just moved away from Plusnet as we had nothing but problems with slow speeds on fibre extra. Their technical and customer service is awful. All they ever do is threaten you with a £65 bill for engineers.

  • Frankie48234265
    Frankie (@Frankie48234265) reported

    @kieronjbryan Change it back. Plusnet mobile are terrible. Their customer services message you all night every night between 1am and 5am. The operators find it funny

  • koka50
    koka (@koka50) reported

    @plusnethelp Now 3 months and the unpaid dispute regarding the fraudulent use of my details has been resolved . All plusnet is interested in is to close the case while my credit file is still left in tatters. Very poor customer service. Utter shambles

  • Frankie48234265
    Frankie (@Frankie48234265) reported

    @Plusnet So why have you caused me to be hospitalised? Messaging me all night every night for the last week? I am now extremely ill. I'm not even a Plusnet Customer and I'm not paying you to stop

  • Jediwilt
    Jared (@Jediwilt) reported

    I've come home to Sky TV, even better is the thought that next Wednesday I will come home to broadband that isn't provided by Plusnet! So glad to finally be rid of poor wi-fi, hopefully Sky will do much better, hardly difficult really.

  • jo83871358
    jo (@jo83871358) reported

    @mouthwaite @virginmedia Been with plusnet for 3 years now... fantastic WiFi & customer service

  • ochola_a
    MrsAOchola (@ochola_a) reported

    @Plusnet my internet has not been working all afternoon and the customer service person said I may have to wait until 25th for it to b sorted out?? My daughter's school and my job depend on it! Read other people's complaints of you and some haven't had internet since last Friday!

  • DaveKeighley
    Dave Keighley (@DaveKeighley) reported

    @TBarnesGrasmere @Plusnet Our Plusnet internet is fine up at Broadrayne. If WiFi signal is gone then usually this is your internal box and not external network problem. Powering it off/on may help. 👍