Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 01/31/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Chromecreeperz Chrome (@Chromecreeperz) reported

    @VickyMack @Plusnet as a previous plusnet customer they have mentioned to me you can any router as long as you have i think the account login details then you can link it to plusnets server

  • ManagementDandO dandomanagement (@ManagementDandO) reported

    @Plusnet Looks like you opened an account for someone who has not lived at an address and the person paying for the account can't cancel it ???

  • Holly_dingbat Holly Owen (@Holly_dingbat) reported

    @Plusnet tried calling the number on your website and it doesn't work?

  • thelanguagepod The Language Pod (@thelanguagepod) reported

    @plusnethelp six days without broadband, endless phone calls, hours of wasted time trying to sort issues - all through no fault of our own as we were slammed. Where is the help plusnet??!

  • themightylich richard varley (@themightylich) reported

    @Plusnet Internet is down currently. We follow troubleshooting advice but it is always an external fault. Please resolve. This is costing us mobile data charges

  • Plusnet Plusnet (@Plusnet) reported

    @ChloePr53533974 Hi Chloe, I'm sorry to hear of the issues you have experienced and for the inconvenience this must have caused. Please private message your mobile number and our mobile trained agents will take a look into this. All the best - Beth Plusnet Sheffield

  • TCowdall Tom Cowdall (@TCowdall) reported

    ALL STUDENTS THINKING OF DOING BILLS WITH UNIHOMES - DON’T BOTHER!! We’re 3 medical students who’ve spent the last 2 weeks without WiFi and spent hours being bounced between @UniHomes and @Plusnet only to be hung up on and now have our calls ignored - disgusting customer service!

  • Plusnet Plusnet (@Plusnet) reported

    @Holly_dingbat Hi Holly, I'm sorry to hear you're having trouble calling us. What department are you trying to contact and what specific number did you try? -Tony Plusnet Sheffield

  • Sweeti3Py SweetiePy (@Sweeti3Py) reported

    Organised a fiber broadband connection today. It will take 14 days to implement. They, @Plusnet , have promised 30mbs down and a 6 to 8 mbs upload speed. They also say it will be steady. No drops. My work place is definitely going to be a better place to be! Whoohoo!

  • j86southpaw Jamie (@j86southpaw) reported

    Hi @Plusnet, I've had periodic line drops in the last 48 hours, they only seem to last 2 minutes, but causing issues. SY2 area. Have you been doing anything with the line in this area ?