Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 03/05/2026 15:10

March 05: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ramfrancisuk RAM Francis 🏏🇬🇧 ☕ (@ramfrancisuk) reported

    @JohnPAtkinson @Plusnet Looks like I am in a poor priority area for full fibre. And I am on the fastest internet product with BT/Openreach. Definitely not doing Virgin which is now available on my road. Oh well

  • chubberoo Craig (@chubberoo) reported

    @Morgan1878efc @Plusnet I’m with EE mate, they ain’t too bad - sometimes though they say it’s the exchange and not the provider - maybe worth getting onto them to look at it with an engineer

  • egnorton0 Emily (@egnorton0) reported

    @Plusnet I've started a house move with yourselves and despite agreeing 08/08 as date for engineer visit, it's been booked for wrong day on your end. Now seem to be stuck in a loop with your online support system. Can you help as I don't want £65 charge for something not my fault

  • SteveTheHero2 SteveTheHero (@SteveTheHero2) reported

    @AdobeCare I've not used any yet as I can't even login to download it. I signed up for lightroom and photoshop. I am in the UK and my ISP is Plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @airliestreet Hi there! It's great to hear you're thinking of renewing but sad you'll be leaving us eventually. You would have to pay a Termination Charge if you were to cancel your services early. - Curtis, Plusnet Sheffield

  • fatboy_no8 David Wilson (@fatboy_no8) reported

    @Plusnet o have now received a message saying network issue that @WeAreOpenreach will fix by 18th July... THREE DAYS MORE of no service Unacceptable! What immediate resolution are you going to offer as I need to work

  • ThreeHeadsInc Raoul Morris (@ThreeHeadsInc) reported

    seriously been waiting for @Plusnet for 17 minutes, then their system couldn't cancel the account total call 28 minutes, achievements, 0 #Lessons

  • lef_germ Lef Germenlis (@lef_germ) reported

    @Plusnet Is the internet everywhere down or just for us?

  • FITNESSUKdotTK FITNESSUK (@FITNESSUKdotTK) reported

    @Plusnet Our business broadband 2 year contract has just ended and the price has jumped upto £59.76, how can we signup for a new 2 year contract and get the bill back down to the original £26.40, we don't really want to start messing about switching providers.

  • Zombie_Angel_69 Zombie_angel_69_ (@Zombie_Angel_69) reported

    @Wootten2 @PeteBarronMedia @youfibre plusnet is a massive company with 1000s working for them and there crap everyone forget you fibre have just started up with a hand full of employees give them a chance