Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 01/23/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaron_gover_ Aaron ✊ ACAB ✊ (@Aaron_gover_) reported

    @reynlord @Plusnet @WeAreOpenreach What the ever loving **** kind of botch job is this, holy ****

  • akpatwalia Avneet Patwalia (@akpatwalia) reported

    @Plusnet On a instant speed check the service seems ok but over consistent long term use it has been totally unreliable. Can someone please kindly contact me to see how we can resolve this. The router has been changed but this has not helped. @plusnethelp

  • SpocksOddSocks SpocksOddSocks (@SpocksOddSocks) reported

    @plusnethelp I have an ongoing issue since just before Christmas. Phoneline went down and Internet speeds slowed with it. Phone was fixed on Saturday by openreach, but now I seem to have a "stuck profile" where my btw IP profile has updated, but my Plusnet profile hasn't.

  • andrewcostello5 drandrewcostello fear sense common less (@andrewcostello5) reported

    @plusnethelp thanks Alice, 'theblades1889' do i need to find a new supplier or is plusnet continuing? the reason i have been without the internet for much of the past 2 weeks is actually down to openreach

  • jruddy99 John Ruddy (@jruddy99) reported

    @Sheffield_Skate @andrewspoooner @plusnethelp I always laugh when people rave about the quality of service from PlusNet, and say how they're much faster/more reliable than BT.

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷 (@PamillaBAV1) reported

    @jlandpartners Hey John Lewis - d'you have any idea what an absolutely rubbish broadband service you've put your name to? Operated by @Plusnet (MinusNet) who take the cash up front, cancel the order without telling anyone & hang on to the cash for weeks after.

  • holdensteve38 Steve (@holdensteve38) reported

    @Plusnet sent a DM regarding problems with my new router and working

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @luckyboblondon Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt

  • detour99 Matt (@detour99) reported

    @plusnethelp Very unimpressed with your customer contact policy. I was called last night and asked to provide my plusnet account password and digits from my bank card details to pass security. What were you thinking?

  • Collectablebaz1 Collectable bazaar (@Collectablebaz1) reported

    @Shigufta1 @virginmedia Happy New Year I was with virgin a few years ago the customer service is awful ended up moving to plusnet cheaper and customer service is excellent