Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 01/01/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenBurnett1 Steven Burnett (@StevenBurnett1) reported

    @Plusnet Remember the ads about keeping things simple, no nonsense, for the customer. On the same bandwagon as everyone else now. Good deals to start then massively hike up prices mid-contract (something they never used to do). Almost a 15% mid-contract increase this month

  • purple_dragon25 kelly (@purple_dragon25) reported

    @Plusnet hi I have an issue regarding my internet - I have an Amazon echo show 1st gen and it keeps dropping out on calls. My ps4 is fine as are my other devices.

  • Plusnet Plusnet (@Plusnet) reported

    @ironfoxuk Afternoon Jonathan! I'm sorry for how long it's taken to reply. We’re making some changes to our mobile services. This means Plusnet SIM-only plans are no longer available to new customers. If you’re a Plusnet Mobile customer your service will continue as normal. -Matt, Sheffield

  • RichardDABurge Richard Burge (@RichardDABurge) reported

    @Plusnet You rang me twice within a 15-minute period. You did not leave message. when I rang the number back it was a standard message initiating a new complaint process.  I want a number I can ring and speak to a member of staff.  I have no landline connection for three weeks

  • ElliePedrick Ellie Pedrick (@ElliePedrick) reported

    @Plusnet you sent me an email about my house move, saying I have until the end of the day to talk to you about my move in date, but no one is answering your phone line. Please can you help? Thanks

  • BILDERBERG_GP Peter Jeffries #IsleofWight ENGLAND, UK. (@BILDERBERG_GP) reported

    @Ofcom @e_emobile @Plusnet Ofcom... There has been virtually no EE mobile service on the Isle of Wight for nearly 2 weeks. Currently, I'm on aeroplane mode here. No body seems bothered by a simple service connector problem. Its nothing less than a disgrace. Sort it !!

  • David_McGloin David McGloin (@David_McGloin) reported

    Avoid @Plusnet. Low cost but dreadful service. Hasnt worked once since order was placed 6 weeks ago. Keep getting excuse after excuse and then advised will get a call back within 48 hours yet still not working. Spent hours on the phone and waiting for next call back on Monday AM

  • cherie_livres Cherie (@cherie_livres) reported

    @absoluteradio Is there an alternative text number other than 81215 I can use? I'm with Plusnet and they don't support sending to shortcodes on text! (I've entered online as I always do, but I'd like more entries!)

  • maviczap maviczap (@maviczap) reported

    @premnsikka Just got my lasted bill from Plusnet, up from £29 a month, to £41. Service hasn't changed, looks like I'll be switching this week as I'm out of contract.

  • DanCurrey Danny Currey (@DanCurrey) reported

    @Plusnet I need help guys, speeds are shocking and router range doesn't cover my whole house.... Your contact us page is just sending me in a loop.