Plusnet

Plusnet Outage Report in Lockerbie, Dumfries and Galloway, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lockerbie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lockerbie, Dumfries and Galloway, Scotland 02/19/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NinaPinOD Nina Purcell (@NinaPinOD) reported

    @Plusnet @SenseiAsad I’m the same Asad. Down for over 24 hours now for me after the same last week. Please can you advise @Plusnet ? I did call but was unable to speak to anyone and the voicemail just continues to say call back tomorrow?

  • meta127 Name Not-Important (@meta127) reported

    @Plusnet It's also great that the EE site won't let me report the outage since it doesn't recognise Plusnet numbers, as if we're second class citizens.

  • aaronb2056 Briggzy (@aaronb2056) reported

    Had to end stream early because my internet is being unbearably bad. @Plusnet @plusnethelp for the love of Christ please give me a solution on how to stop packet loss and ping spikes every two seconds

  • SenseiAsad Asad Mustafa (@SenseiAsad) reported

    @NinaPinOD @Plusnet Support said the issue is with openreach and that it’d be sorted by 4am today (clearly wasn’t), then half 8 tonight (also a no, although it was back for an hour or so before going again). Whereabouts are you based? We’re in Warrington WA5.

  • AlbaFrancescut Alba Francescut (@AlbaFrancescut) reported

    @Plusnet My broadband is down since yesterday at 2 pm. I tried to call customer service multiple times but no answer. I need it to be checked ASAP before my work day starts today. I already sent you a dm.

  • Theliquidator99 Reaper (@Theliquidator99) reported

    @Plusnet Really frustrating that Plusnet mobile doesn’t support short code texting. Unable to reply to the bank, NHS, dentist etc. are there any plans to introduce this. Adding WiFi calling would also be helpful.

  • vonRunte 𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生 (@vonRunte) reported

    @Plusnet Hi @plusnet - I come with a problem this time. The same Sarah Clifford told me if I wanted to cancel it mid contract I wouldn't have to pay the full contract, just a fixed fee. Now that I'm done with that rental house you're charging me almost £200? What's up?

  • moss_jo Jo moss (@moss_jo) reported

    @Plusnet having problems with broadband signal dropping for approx 2 mins a few times a day. I’m using extra phone data, plus it’s affecting me working from home. Please can you look into this for me

  • mcgregor_graeme Running for food (@mcgregor_graeme) reported

    @Plusnet Oddly enough it never happened for the previous 2 years with our previous provider

  • RosannaKirby7 Rosanna Kirby (@RosannaKirby7) reported

    @Plusnet help our WiFi isn't working