Plusnet

Plusnet Outage Report in Kyle of Lochalsh, Highland, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kyle of Lochalsh, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kyle of Lochalsh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kyle of Lochalsh, Highland, Scotland 04/16/2024 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NinjaJez Jez (@NinjaJez) reported

    @Plusnet are you aware of any outages in South London? Just had our evening disrupted by a service failure and restarting the router's not helping.

  • Plusnet Plusnet (@Plusnet) reported

    @WinderAsInMere Hi Claire, I'm sorry to hear you're having issue with your connection. I suspect the page you're seeing is generated by the router, so if you haven't already; I'd recommend factory resetting the router for 15-20 seconds with a paper clip. -Tony Plusnet Sheffield

  • watpeter Peter WATKINS (@watpeter) reported

    @Plusnet My sim hasn’t arrived? But O2 have stopped my service? A bit lost, unable to communicate !

  • Roxycube Roxanne jackson (@Roxycube) reported

    @Plusnet I moved to plusnet broadband, and my services went live today. However I have not received my router. I am now left without any internet, and no way to track my router. I have tried calling customer service but can't get through.

  • slash_addicted Sharon (@slash_addicted) reported

    @Plusnet I've worked in customer service in one form or another for 30 years, I know how it goes. Have a good day. 👍

  • Plusnet Plusnet (@Plusnet) reported

    @yanpotatoqueen_ Hi there, I'm sorry to hear you're having issues with your connection. I can see that an engineer visit has been arranged to look into this, should you still have problems following this visit; let us know and we'll check up on this for you. -Tony Plusnet Sheffield

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet I dont need the engineer a colleague of yours phoned me today and tested the connection and the fault is in the router so a new one is getting sent out. Thank you for the most excellent customer service

  • Antipogrant Grant Bell (@Antipogrant) reported

    @Plusnet - PS - nobody picks up on 0800 432 0200 and now I've read enough reviews on Truspilot and want to avoid the problems other customers report so want to cancel within the 14 day cool off

  • DejanTankovich9 William Oliphant (@DejanTankovich9) reported

    @Plusnet why is it that when it’s windy, my broadband seems to stop working? On at least 3 occasions, it’s been windy and my internet has went down. Orange light on the router, which i’m pretty sure means it can’t connect to the broadband. Am i to not use my wifi when it’s windy?

  • BaterRichard Richard Bater (@BaterRichard) reported

    @Plusnet Hi, no the issue has not. I spoke with your team on Saturday morning and was on the calm 45 mins. Lovely girl not her fault. Said my router was broke. Barely used the thing. Crap service