Plusnet Outage Report in Keswick, Cumbria, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Keswick, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Wynne
(@CarolineWynne13) reported
@Plusnet Hi sim finally arrived on Tuesday. Any chance we can move the payment date as I was with yourselves 4.5 days before I could actually use the service I’d paid for. Thanks
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CHAMPIONS 💚
(@Celtic67Champs) reported
@Plusnet Every customer of yours is extremely saddened with your service but you don’t care about them do you?
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Plusnet
(@Plusnet) reported
@Nell3Tate Hi there Nell, I'm really sorry for the issue and hope that's not still affecting you, if it is please send over a DM with your mobile number and your full name. Apologies too for the delayed response, we're much busier than usual at present. - Adam - Plusnet Sheffield
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shonakydd
(@shonakydd) reported
@Plusnet I'm afraid we are experiencing terrible customer support from @Plusnet at the moment, anyone else in the same place? Our internet went down a week ago now and we run our business from the house and have been losing clients and money daily as @Plusnet have not fixed it.
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Alan Simpson
(@alans27) reported
I've always found the @plusnet customer service to be very good. However, do not bother with their sim only mobile deals. To be blunt the signal is crap!! You need to switch carrier plusnet because the EE network now is awful.
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Happygod London 倫敦 ロンドンっ
(@howareyouzhang) reported
@Plusnet your erro has left without internet for 14 days, and missed @theroyalfamily the Queen's funeral coverage and my business opportunities. the internet is necessity to our life, Your customer service has not been very poor in dealing this. #plusnetpoorservice
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Oratoba
(@oratoba) reported
@MrAlgolagnist @Plusnet Probably related! I really dislike that BT bought Plusnet, I wish they had remained independent. I never had any issues until BT bought them out :(
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Lilzura
(@NavaronePage69) reported
@JimSterling @virginmedia Virgin are absolutely worthless. Plusnet are surprisingly good. Never go with three mobile tho
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Tomma235
(@tomma235) reported
So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad
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Jonny Long
(@JonnyLong77) reported
@Plusnet I need help with my account, I am supposed to have an engineer out today as I’ve moved home 2 weeks ago, this was arranged for today, I have taken time off work to be emailed just now to let me know it has been changed now to the 15th. Compete disgrace.