Plusnet

Plusnet Outage Report in Keswick, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keswick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keswick, Cumbria, England 01/20/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bikemob46 Mike TheHunt (@bikemob46) reported

    @Plusnet @plusnethelp Trying to renew a cheaper contract since November but can't as I have an order being processed? Can't get through in phone to cust. Services. I'm now paying twice the amount I should for this 'hi tech' service.

  • my90dayfatloss Unique Mind Fat Loss (@my90dayfatloss) reported

    @bt_uk Yes and BT slow down there Plusnet customers on purpose

  • RebeccaBusiness Rebecca-Elaine (@RebeccaBusiness) reported

    @plusnethelp @Plusnet My internet has been super slow, intermittent for about a week now - today is basically unusable? I've rebooted router etc. what is going on??

  • toodlepipette Kate Armitage (@toodlepipette) reported

    The online support robot tells me to call. As much use as a chocolate teapot. I bet the call centre to sign up to Plusnet is wide open.

  • Kung_Fu_Cantona Paul McDermott (@Kung_Fu_Cantona) reported

    @plusnethelp. 2 things. Lines were repaired in area on Friday. I had a phone call yesterday from someone asking if line was ok after his workmen repaired. Also today a txt claiming Plusnet have a problem but number was a mobile. Is this a scam?. Also getting dropout on broadband

  • nicolagibson80 Nicola Gibson (@nicolagibson80) reported

    @plusnethelp @Plusnet I'm wondering if someone can help me with a query regarding my account

  • natalie31190917 natalie (@natalie31190917) reported

    @Plusnet can you confirm whether there are broadband issues in north west , postal code FY3 please?

  • Harriet94008240 Harriet Stephens (@Harriet94008240) reported

    @plusnethelp @Plusnet I having issues with my broadband. Is there an issue?

  • Elithriss Elithris (@Elithriss) reported

    The genius of Plusnet is that its so bad you have to wait ages to leave a bad review.

  • StevenGumbs Steven Gumbs (@StevenGumbs) reported

    @Plusnet I have a problem with my home telephone and broadband. I am a Plusnet customer for tel and broadband. Username steeple13. Home tel 01869 347474. I tried calling customer service but was unable to be connected to an advisor.Can you please test my phone and open a log