Plusnet

Plusnet Outage Report in Keswick, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keswick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keswick, Cumbria, England 12/25/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Keswick, Cumbria, England

The most recent Plusnet outage reports came from the following cities: Keswick.

Loading map, please wait...
City Problem Type Report Time
United KingdomKeswick Internet
United KingdomCockermouth Internet
United KingdomCockermouth Internet
United KingdomKeswick Internet
United KingdomCockermouth Wi-fi
United KingdomCockermouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • geemac41 Gerry Mcfadden (@geemac41) reported

    @Plusnet Hi Emma. I've decided against using Plusnet because you're customer service is abysmal. A 25 minute wait and STILL the phone isn't answered is unacceptable. FYI my username is rubbery. Don't know where I got that from. Gerry

  • gillie_lawrence Gillie Lawrence (@gillie_lawrence) reported

    @BTSopenreach apparently the lack of @Plusnet broadband in the WV14 area is down to you guys. It’s been about 24 hours now, any idea when it’s coming back? I kind of need it and I’m trying hard to be patient.

  • RossDargan Ross Dargan (@RossDargan) reported

    @Plusnet @SimpleLogin yup, the emails are valid and not spammy in content, it's a DNS config issue I think thats tripping them for spam detection.

  • MeEncantaUk Me Encanta Jewellery (@MeEncantaUk) reported

    Why @Plusnet are you intent on allowing your #CustomerService to deteriorate, have you changed direction? I suggest you cancel your advertising campaigns especially when the CEO and CFO choose not to acknowledge emails, it’s always a tell tell sign of trouble ahead. #Avoidplusnet

  • oratoba Oratoba (@oratoba) reported

    Looks like @Plusnet are having performance problems again. 5 hours to download a copy of Windows 10. :(

  • JoeBrindle_ joe leadmill brindle (@JoeBrindle_) reported

    @GraceF133 @UniHomes @Plusnet thumbs down

  • RuiPei3 Rui Pei (@RuiPei3) reported

    @Plusnet my friend is with you for her internet.just moved house and for a month and still have no internet. She had 2 dates for installation and had no show and no explanations. She had to off work two times to wait up but no engineer turn up.your customer phone is shocking.

  • MeEncantaUk Me Encanta Jewellery (@MeEncantaUk) reported

    @MorganMarkF @Plusnet Well done for getting such a quick response, I’ve been waiting for over a week. Their service has become appalling, no doubt they will come up with an excuse and offer you money to stay with them, i certainly won’t be tempted to stay with their offers.

  • Jay84uk Jamie (@Jay84uk) reported

    @Plusnet Yes I still need help. Message sent

  • AllanDell2 DelBoy (@AllanDell2) reported

    Anyone on here having trouble getting in touch with Plusnet, I know they are part of BT but up until now they have not been anywhere like the poor service usually given by BT when it comes to Broadband problems – until now!