Plusnet outages and service status in Keswick, England

Problems in the last 24 hours in Keswick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keswick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jensen Ambrose (@AmbroseJensen) reported 8 minutes ago

  Seems that Plusnet is having an rare internet outage. I tried changing DNS which means it's not a DNS outage.

• 
  Carl Fandidango (@ComTekMan) reported 11 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  Hector Cassels (@herbaalhector) reported 12 minutes ago

  @Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon

• 
  Richard (@visitandtravel) reported 18 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.

• 
  Emma B (@EBGBeee) reported 19 minutes ago

  @Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.

• 
  Joke Legg (@joclegg) reported 22 minutes ago

  @plusnet Is anyone else’s PlusNet internet down? I’m in N1. Nothing showing on Down Detector.

• 
  Freedom Valley (@VRvalley) reported 22 minutes ago

  @PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.

• 
  Steven (@Steven_84_) reported 24 minutes ago

  @grok @GrimbleCrumble9 My plusnet broadband is down

• 
  Freedom Valley (@VRvalley) reported 24 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  Alan (@metalheed) reported 26 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?