Plusnet Outage Report in Keswick, Cumbria, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Keswick, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AL
(@systematicdata) reported
Discovered the problem. BT and plusnet have apparently added YouTube to their parental settings so it won’t load unless parental controls are turned off. That’s a couple of million people that won’t be able to get on YouTube.
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Pengland Pangolin of supreme mystery
(@LauraGrazebrook) reported
@AndrewDotDotDot Down on plusnet, working on mobile
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counosboy
(@counosboy) reported
@Plusnet You do realise that online chat help is actually supposed to engage with the client? If all I’m going to get is an unhelpful Bot I’ll have to start looking for a new provider
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Paul Brimicombe
(@PaulBrimicombe) reported
@Andy_574 @TeamYouTube It seems to be a DNS problem with some UK internet service providers (PlusNet for me, BT for other people). If you set your DNS server to 1.1.1.1 or 8.8.8.8 YouTube works again. Using a VPN will should also fix it.
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Dr Francis Young
(@DrFrancisYoung) reported
@Plusnet wondering if you can help - YouTube suddenly stopped working yesterday across all our browsers and 4 different devices, so I'm thinking it may be something to do with the router? Thanks.
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ⓈⓉⒺⓋⒺ Ⓖ
(@i_am_softlad) reported
@EddieRobson @Plusnet I'm with @Plusnet and I've just accessed YouTube with no issues at all. I'm in SE London for what it's worth.
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Jennifer
(@j_berry) reported
@Plusnet no signal for the whole family! BA9 9BY. How do I report issue
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Anoninja
(@Anoninja7) reported
@Plusnet is there a problem with Plusnet/BT DNS? YouTube on certain devices isn’t accessible on your standard DNS servers (which unbelievably aren’t configurable on your hub)…
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Plusnet
(@Plusnet) reported
@EddieRobson Hi Eddie, I'm really sorry to hear you're having trouble loading up Youtube. Is this happening on multiple devices and does the same thing occur when using another internet connection, like mobile data? -Tony Plusnet Sheffield
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AL
(@systematicdata) reported
@bt_uk @Plusnet you really need to get the problem with YouTube and your parental settings sorted. Had to turn parental controls off to get on the TV app and the website. Thousands of people reporting problems on down detector.