Plusnet

Plusnet Outage Report in Keith, Moray, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keith, Moray, Scotland 11/26/2025 23:50

November 26: Problems at Plusnet

Plusnet is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Chintan578 Chintan (@Chintan578) reported

    @Plusnet Clearly you ignoring some people.. actually even over the phone you treat some people different way.. my personal experience.. @Sky has much better service than you guys. such a shame that you people make difference for certain people...

  • Plusnet Plusnet (@Plusnet) reported

    @harrisonmike Hi there! Thank you for getting in touch Mike, I'm sorry to hear you're having trouble changing the password. Are you able to send a screenshot of what you're seeing when trying to reset please? - Curtis, Plusnet Sheffield

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet Sadly, I have no signal again. I have sent you a DM with my details.

  • Chintan578 Chintan (@Chintan578) reported

    @Plusnet you mugger and thief people how many times customer has to complain? better go on street or steal money from bank you rubbish people. shame and pls noone should use this company as they liars..

  • joe_mccraith Joe McCraith (@joe_mccraith) reported

    Thorough fed up of paying £30 a month for snail-slow ‘broadband’ from @Plusnet.

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @ullah151 @OpenreachHelp I'm with @plusnet and have been told the same thing. We've been without broadband since early this morning and have been told engineers are working on the outage and should be sorted by midnight but by the sounds of it not likely

  • kirkleyhouse Lindsay Fuller (@kirkleyhouse) reported

    @Plusnet @b33r Don't start me on plusnet customer service.... Its a whole new world of horrendous in my experience

  • LeeReece18 Lee Reece (@LeeReece18) reported

    @Plusnet Well, I’ve been a customer for 4 weeks, 3 of those I had no phone or broadband and on the 4th you put my bill up 10%. Outstanding service.

  • IcisRayn Icis (@IcisRayn) reported

    @Peachtree_5 @Plusnet We had plusnet as well, changed because of slow and lagging internet

  • Plusnet Plusnet (@Plusnet) reported

    @Soddem_666 Not a problem! The above quoted price is correct and will be your bill going forward. - Curtis, Plusnet Sheffield