Plusnet Outage Report in Keith, Moray, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Deborah Sisk (@deborahsisk) reported a minute ago

  @Plusnet I am the account holder for an 89 year old partially sighted customer of yours. You promised broadband since 26th July. You haven’t provided this. Still no news on when she will be connected. Your duty of care is non existent! On hold on the phone for over an hour.

• Operand PNGTUBER (DEBUT!) (@OperandVT) reported 3 minutes ago

  I really hope I can get them stable fiber internets on October rather than November or December. I also really hope that my call tomorrow to the right department of Plusnet will mean I don't pay bills for service I ain't gettin'... 😡

• Jamie Bellinger (@jmblgr) reported 6 minutes ago

  Oh good, @Plusnet's down again. 💻💩

• Mrs Kelli G (@MrsKelliG) reported 8 minutes ago

  @Plusnet my router won't turn on. Trying to get help on the phone but can only report broadband or line faults. Can someone help me please?

• 🔥🔥 (@PhilMSports1) reported 8 minutes ago

  @Plusnet has to be the worst Wi-Fi broadband provider ever. If it works at all it lasts about 10 seconds in this age of streaming a 90 minute film takes 180 minutes to watch even with WI-FI extenders what a joke

• Andy Trump (@AndyTrump) reported 12 minutes ago

  Hi @Plusnet, thanks for working so hard to resolve the issues caused by my failed switch out to Now. Should have been simple but Now and Openreach left me with no incoming calls since 29th July, then no dial tone and eventually no internet! 1/2

• Jay (@jsquires1990) reported 15 minutes ago

  @Plusnet have tweeted and sent DMs but you have failed to respond to either. First time customer with new connection and you can’t be bothered to even respond! You advertise having great customer service, #proveit.

• Deborah Sisk (@deborahsisk) reported 16 minutes ago

  @Plusnet I am the account holder for an 89 year old partially sighted lady. You promised broadband installation since 26th July. Haven’t received any dates of connection still. What’s going on? Your duty of care to an elderly customer is clearly very lacking!

• sue sewards (@sethsmum1) reported 17 minutes ago

  @Plusnet I have been waiting 3 weeks for confirmation of cancellation. Hanging on the phones is not an option. The service shows I made the right decision to leave

• Terri Apter (@TerriApter) reported 18 minutes ago

  @Plusnet The “view bills” option on the website is not working and there is no way of seeing itemised charges.