Plusnet Outage Report in Keith, Moray, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Keith, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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karen howlett
(@ayley26) reported
@Plusnet renewed my contract with you and you've charged me 6.99 for sending me a new router to upgrade. Brilliant customer service....
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Alvaro MA
(@Alvarito) reported
@Plusnet Hello, what happens to my service price when I don't renew into another term bound contract?
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Mason Lathe
(@MasonLathe) reported
@Plusnet is there a service issue? Haven't had internet since 5pm yesterday, text bot says it can't find an issue and to call support but wait time is over 60 mins?! light on hub 2 is orange and has been since yesterday. Done all the resets and power cycles and still nothing.
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Maff Butterfield
(@maffmond) reported
@biglunty @JoeStephenson96 ****, that's reminded me I saw the bloke from the Plusnet adverts at Orlando baggage carousel
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Stefan
(@SenorStefan) reported
@Plusnet When I call I get stuck in the same loop: “computer says no”. From what I can tell, OpenReach has spent 4 weeks doing nothing on a 6 week SLA and your support team keep just repeating what the OR system says. This solves nothing! It needs escalation!
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Vix Southgate 🦊
(@Victrix75) reported
Well @Plusnet since upgrading to Full fibre the service has gone downhill. What is happening? So many hours of total blackout this week.
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Stefan
(@SenorStefan) reported
@Plusnet please can someone on your complaints team look at question 250751947? Support agents are not understanding the issue and constant delay on a new connection and resetting a 30 day SLA is absolutely naff. MDU build was done BEFORE order placed. External build is the issue
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Gladys
(@GladysSM1922) reported
@Plusnet be careful anyone who's is serving in the armed forces. Plusnet will charge you early termination fee if you are posted on assignment. Currently £90 down. Seeing as you signed to be apart of the armed forces convenant, disgusting.
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karen howlett
(@ayley26) reported
@Plusnet one of your advisors has just rung me, I haven't aske to be contacted by phone. He was unsuccessful, tried once ,so will ring tomorrow, or i can ring him as he's there until three pm... I.dont need to be rung, just answer my. Complaint via the ticket raised!!
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Em H 🇺🇦
(@em3978) reported
@stuartjsmith @MasonLathe @Plusnet Husband rang them this morning. Apparently some cable theft and some major problem at source = no internet in Chesterfield for anything up to Wednesday!