Plusnet

Plusnet Outage Report in Keith, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keith, Moray, Scotland 01/18/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 8lakeley Matt Blakeley🇧🇭💙🟢⚪ (@8lakeley) reported

    @basher5000 Been with Plusnet since 2015, fibre optic, can't fault them. Very rarely needed contact customer services but when I have they've sorted it pretty quick.

  • LouisePassarel4 Loisy3 (@LouisePassarel4) reported

    @Plusnet it's now 2 days that you're experiencing problems- users not being able to receive calls/txt yet there's no mention or update anywhere!? Yet u keep saying u will?

  • kurtconstable Kcvfr400🏴󠁧󠁢󠁷󠁬󠁳󠁿🕹️🎮 (@kurtconstable) reported

    I play a yearly game with plusnet mobile. They add pennies on as allowed by the rules of prices increases within a contract to my kids sims. Then I rest it back to the original price often with more data. Never take it when it comes to sim only plans, keep an eye.

  • LouisePassarel4 Loisy3 (@LouisePassarel4) reported

    @Plusnet Please provide an update on the problems users are having receiving calls and texts, it's 2 days now & u keep promising updates but I can't find them anywhere!

  • Collarnumber88 Lee (@Collarnumber88) reported

    @Plusnet Lost my Broadband for 2 weeks, all sorted now. Your Customer Service Team have been outstanding throughout. 👍

  • stefan_costen Stefan Costen (@stefan_costen) reported

    @bt_uk Nothing shows up should mention I'm a @Plusnet customer just it's your infrastructure

  • Steve_the_Stoic Stoic Steve (@Steve_the_Stoic) reported

    @Plusnet @plusnethelp I am in Tanzania with no mobile service. My Microsoft accounts require me to receive texts as part of two step verification so I am now locked out of those accounts. Can you please explain why I cannot get any service? I am travelling for a few months

  • therealph99 Paul H (@therealph99) reported

    @Plusnet Thank you for your reply BUT this doesn't make sense. Why should I pay anything for correcting a fault with your equipment? To add insult to injury when I complained I was told "take it up with Offcom". Is this what Plusnet considers best in class service? @MoneyTelegraph

  • JamesNewbon James Newbon (@JamesNewbon) reported

    @Plusnet your broadband speed has been poor this week. Currently getting about half the estimated peak time speed and it's not even peak time. 20Mb below the minimum guaranteed speed too.

  • ItsIFFYtime OGKingKillerIFFY (@ItsIFFYtime) reported

    @TalkTalk why do you rip people off by providing a service what less than adverstied, should I switch to @Plusnet?