Plusnet

Plusnet Outage Report in Keith, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keith, Moray, Scotland 01/19/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lydia_wales Lyd (@lydia_wales) reported

    Just about had enough with @Plusnet!! Over 3 weeks without wifi, 2 engineers out and countless hours on the phone and on hold! And trying to give me a £50 bill for a service I ain’t had access too! Absolute joke!!! 😡

  • systematicdata AL (@systematicdata) reported

    @Robdunk @YouTube Hi mate. Just to let you know I discovered the problem. If you are with BT or plusnet apparently they added YouTube to their parental controls setting. Turned parental controls off and YouTube all working again.

  • JulietteNYRO Juliette Raine 🍃💚🍃 (@JulietteNYRO) reported

    @Plusnet why is my internet not working? 😱

  • steven_alston Steven Alston (@steven_alston) reported

    @Plusnet hello, I am experiencing frequent buffering on the ps5 Now Tv and Sky apps. Please can you look into this and see if there is some issue with my account set up causing this? Or offer any other suggestions? Thanks

  • ScanlonAlfie Alfie Scanlon (@ScanlonAlfie) reported

    One of the worst customer service experiences of my life, let down massively not once but twice by @Plusnet trying to set up a straight forward account. “award winning” I think not! Utterly disappointing more like.

  • rutheclements86 Ruth (@rutheclements86) reported

    @Plusnet hi - our internet is down, please could you DM and advise on when it will be restored as working from home is difficult. Have tried your online support but as we don’t have a landline it doesn’t work. Thanks!

  • Xexyzx Tim Miller (@Xexyzx) reported

    @Plusnet Our connection (in TN14) has dropped - router working fine but no broadband connection available - but your service status says there are no reported faults. Any ideas?

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi. Can someone tell me why my bill is double what it’s meant to be please? My services have now been restricted as when I came to pay the site was down? The payment page seems to be down a lot or maybe I’m just picking a bad time. Can someone help please?

  • iagdotme Ian Anderson Gray (@iagdotme) reported

    @Plusnet Thanks! I'd like to test the network first. Do I have to sign up for a contract to get a SIM? Can I just try for 30 days?

  • PunkyTeuchter old captain seafield (@PunkyTeuchter) reported

    @Plusnet It's back up now, advisor service fixed it at 10am. Cheers.