Plusnet

Plusnet Outage Report in Keith, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keith, Moray, Scotland 01/12/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alamogordoglass Best Boy Death Grip (@alamogordoglass) reported

    @FrameshiftShark Had a good run with Plusnet, currently got a BT gigabit package, if it's in your area I'd hugely recommend that Never had any major problems with either aside from an outage w/ plusnet due to a physically broken line that needed splicing

  • Minidicdoc Kyle Dickson (@Minidicdoc) reported

    @Plusnet are you having Auth issues? Router is not accepting correct username and password

  • LeoH77 Leonard Harvey (@LeoH77) reported

    @plusnethelp Thanks for the response. Its the same response I had when it first started and didnt change a thing when I tried all these options. Why does your company stop me accessing my plusnet account on day 1 of billing? Its an insane way to run things and to treat your poorer customers.

  • barberbob_UK Barberbob (@barberbob_UK) reported

    @plusnethelp no response to need for assistance, 28 minutes in queue on phone only to be hung up on by call taker Joel, cheers buddy. And a new customer still has no service....seems I made a mistake joining Plusnet

  • Michell73889894 Michelle Knight (@Michell73889894) reported

    @plusnethelp hi there. Our broadband is connected (blue light on router), but we've had no internet for over 24hrs now. Third party websites state multiple broadband issues, but nothing showing on plusnet website. Any suggestions please? We've reset multiple times.

  • jjand00 jaz j (@jjand00) reported

    @Plusnet yet poor service again was told by one of your colleagues they’d call back on Friday to resolve the issues yet still waiting seriously what am I paying for apart from no internet

  • CookeChris Chris Cooke (@CookeChris) reported

    @plusnethelp My broadband service from Plusnet has been solid for five years but for the last three weeks connection has been dropping out regularly. How do I raise a support ticket?

  • jrewillis John Willis (@jrewillis) reported

    @Plusnet hi. I got my “your reward is on the way” email on 7th April. It’s been over the 30 days I was asked to wait. Can you help. It still hasn’t arrived!

  • LeoH77 Leonard Harvey (@LeoH77) reported

    @plusnethelp @Plusnet So I'm guessing you are going to ignore my issue then and I'll have to go through it all again tomorrow with @Plusnet ?

  • x_AbbeyD 𝐀𝐁𝐁𝐄𝐘 ♒️ (@x_AbbeyD) reported

    @Plusnet @plusnethelp it’s getting really annoying that our broadband keeps dropping off intermittently, is there a problem with the lines in Stockport?