Plusnet

Plusnet Outage Report in Keith, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keith, Moray, Scotland 12/22/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisRyan61 Ollason (@ChrisRyan61) reported

    @Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service

  • l_n0te Leo (@l_n0te) reported

    @Plusnet hi - my broadband was supposed to be turned on by the 29th, I was told there would be one day delay but it’s still not working, can anyone help?

  • StevenBarringt6 Steven Barrington (@StevenBarringt6) reported

    @Plusnet I need a router, new payment date and proper customer service!

  • MarkRipley Mark Ripley (@MarkRipley) reported

    @BTSopenreach decided to cancel our broadband account via @Plusnet for no reason. Due to the holidays, it’s going to take a week to get it back. Thanks, guys.

  • PNEPhil Phil 💙 🇺🇦 (@PNEPhil) reported

    @Pazza_81 Hi. Have a look at Plusnet sim only deals. They use the EE network but are a hell of a lot cheaper than using EE directly.

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • taylorkwinship MrTaylorMcKnight@mastodon.social (@taylorkwinship) reported

    @Plusnet It should be straight forward but your colleagues sent new router to old address and failed to take down our new contact number correctly so BT couldn't arrange to connect us. Crap service #Plusnet

  • gremmers81 Gremmers (@gremmers81) reported

    Hi @Plusnet in switching from one account with you to another you’ve closed the original and now my parents are without internet until mid-January. You’re doing nothing about this and it’s completely your fault. Absolutely terrible customer service.

  • marieb811 MARIE B (@marieb811) reported

    @Plusnet Thanks for that. I’ve sorted the issue now but as ad hoc do we return our old router ?