Plusnet

Plusnet Outage Report in Keith, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keith, Moray, Scotland 02/18/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • spacepods Kevin Vedmore (@spacepods) reported from Newtown and Llanllwchaiarn, Wales

    @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

  • gillie_lawrence Gillie Lawrence (@gillie_lawrence) reported

    @BTSopenreach apparently the lack of @Plusnet broadband in the WV14 area is down to you guys. It’s been about 24 hours now, any idea when it’s coming back? I kind of need it and I’m trying hard to be patient.

  • Bazman500 Ian Barrie (@Bazman500) reported

    @virginmedia I've simply had it with @Plusnet. one service drop too many during a critical period. Please can you get in touch about how to switch to broadband package? Keen for this to happen swiftly please.

  • RuiPei3 Rui Pei (@RuiPei3) reported

    @Plusnet my friend is with you for her internet.just moved house and for a month and still have no internet. She had 2 dates for installation and had no show and no explanations. She had to off work two times to wait up but no engineer turn up.your customer phone is shocking.

  • fussymamma Fussymamma (@fussymamma) reported

    @Plusnet @Plusnet so I tell you my mother had died, I continued to honour your contract and agreed an end date. You over charged me, I called, you now send threatening letters!!when I cancel the direct debit??? Errr NO!

  • Jay84uk Jamie (@Jay84uk) reported

    @Plusnet Yes I still need help. Message sent

  • RejoinToriesOut Big Millsy (@RejoinToriesOut) reported

    @Plusnet I can see I’m apparently due to pay £3.14 for this month which I don’t really understand (not a huge problem) anyway you could just drop me a message to explain that?

  • emdg13 ElaineKMurray (@emdg13) reported

    @Plusnet I've even waiting 3 weeks for openreach to clear their pole so I can receive fibre from you. Can you help? Elainekmurray54

  • ChrisSi21819282 Chris Sim (@ChrisSi21819282) reported

    @Plusnet 30 minutes waiting on call to speak with customer services about my broadband upgrade. Hung up as felt like nobody was ever going to answer. 😞

  • Jeanett44444745 Jeanette Palmer (@Jeanett44444745) reported

    Hi....my broadband was down yesterday, up and running now, but...I cant login to my plusnet account. all i am getting is a flicker of my account details and it closes. Any ideas anyone ?