Plusnet

Plusnet Outage Report in Keith, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keith, Moray, Scotland 01/25/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahnova19 sarahnova19💙 (@sarahnova19) reported

    @Plusnet I reported this issue last year, the BT OpenReach man said the line into the building desperately needs updating. At that point my upstairs neighbour had scaffold up so he couldn’t proceed. Please can Openreach be organised to come and do the work now. My internet& phone is vpoor

  • 1875Rovers Dystopian (@1875Rovers) reported

    @virginmedia No matter, I've got in touch with Plusnet, they in 2 years never went off once.

  • RichP53477206 Rich P (@RichP53477206) reported

    @Plusnet Are you having DNS issues with mobile internet? I can't view heaps of websites using the 4G. Everything works fine on the non-Plusnet landline. Thanks

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Stokesy1966 yup, @Plusnet ignored me & thus created their problem. I on the other hand will block any illegal withdrawal of funds from bank account & complaint to OFCOM. Just keep pushing & go for, cancellation, that works to get them listening albeit too late. @virginmedia

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Stokesy1966 oh God I really find the 'we understand how frustrating it is to you' so ******* condescending. Getting that **** from @Plusnet for the mess they've created! @virginmedia

  • DavidByrnand David Byrnand (@DavidByrnand) reported

    Would someone from @OFCOM point me in the right direction for the Communication Ombudsman regarding @Plusnet who give platitudinous apologies but no immediate solution to THEIR wrong ceasing of my service, putting mine and my wife's livelihood at risk?

  • KeithNDunn Keith Dunn (@KeithNDunn) reported

    @Plusnet Is there a problem with the broadband service in Ulceby DN39?

  • hart_lawrence Lawrence Hart (@hart_lawrence) reported

    @Plusnet your customer service and systems are an absolute disgrace!!

  • lloydyc0 lloyd (@lloydyc0) reported

    The most terrible customer journey I have ever experienced! @Plusnet @lstrafford 2 weeks since installation and still not connected! Over 10 hours of my time on hold waiting to be spoken to. Very very poor service. Worst decision I have made 😐

  • Wesley95475528 Wesley (@Wesley95475528) reported

    @Plusnet I still haven’t had a reply back from you. My internet speed is really slow, that I’m struggling to send emails. Your contact number does not ring. I was about to renew my contract with for another 18 months. I might as just cancel and pick another provider.