Plusnet

Plusnet Outage Report in Keith, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Keith, Moray, Scotland 01/17/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mistymaria Claire Oatley (@mistymaria) reported

    . @plusnet Interested that when I just called BT to cancel my broadband to switch to you, they said you are part of the BT Group and then tried to get me to stay with them by implying they are the British Airways of the Group and you are RyanAir! How rude!

  • GrizzyKing Tommy KING (@GrizzyKing) reported

    @Plusnet Hi, ive ordered my broadband 2 weeks ago. I received a message saying its delayed before its due date. Received the same message thrice and for some reason i cant get through to the customer service to ask about my recent order and the delay.

  • Emmanue92443082 Emmanuel Jones (@Emmanue92443082) reported

    @PamonGabriola @Plusnet My account was hacked few days ago, my email address and password were changed. I wrote to the support,uploaded my credentials but still no responses, not until I came across LOUISFIXX on Instagram and he helped me in retrieving my account successfully,he is reliable

  • RBIllustration Bex @ Store Update LIVE ✨ (@RBIllustration) reported

    We've had no landline for a week and while I'm lucky our internet is still on, it's unreliable and has dropped out MANY times. We're with Plusnet, but it's a BT line, so they need to wait for BT to fix it and we don't have a date for that yet. So all around it's frustrating 💀

  • stephencomedy Stephen Bailey (@stephencomedy) reported

    Why when i ring @Plusnet from my ee mobile phone does it keep taking me to EE! I cant get hold of @Plusnet at all as the phone number keeps taking me to ee!! Only been signed up to plusnet for an hour and so far it is the worst service ive ever experienced

  • bish_10 Neil Bishop (@bish_10) reported

    @Plusnet Still cant get through @Plusnet shocking customer service.

  • moyra_grant Moyra Grant (@moyra_grant) reported

    Anyone else having problems connecting with @Plusnet broadband? Mine's been out all day.

  • cocoandgolden Chloe (@cocoandgolden) reported

    @Plusnet a new customer and my line is down, can you help please?

  • crevicekid 🇪🇺 Matt Turner (@crevicekid) reported

    @Screwfix @DavidWa28957772 Still not working for me either, I'm on Plusnet. Worked fine on 4g the other day though

  • Jenbeam28 Jennifer Mainwaring (@Jenbeam28) reported

    @Plusnet Your customer service is the worst experience in the world! Be told one thing and then different by another agent!! The team leader we spoke to was no better, terrible attitude!