Plusnet

Plusnet Outage Report in Huntly, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Huntly, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Huntly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Huntly, Aberdeenshire, Scotland 12/20/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • terryajday Terry Day (@terryajday) reported

    @Plusnet absolutely gobsmacked how my Dad a new customer of yours has been treated. Been without Internet since the 14th of February, keep lying and not even calling him back. Absolutely amazes me the awful customer service. #poorcustomerservice #plusnet #newcustomerdontcare

  • KeithRGrimley Keith Grimley 😃 (@KeithRGrimley) reported

    @plusnet . Please unlock my online account asap. The website isn't working well, the charges are ridiculous & as soon as I've filled in the web feedback, my account won't work Your technical team are clearly blocking my account What lousy service all round Connection poor, too

  • harjybop Harjit (@harjybop) reported

    @Plusnet worst service ever. Port still hasn’t happened which was due on Wednesday and now told operations closed until Monday. So might happen next week .. but we won’t call you back so you can spend 40 mins on hold if you wnat an update. Wow!

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hi @OpenreachHelp after 13 days many homes here still with no line, no mobile signal either so significant public health & safety issues. My ISP @plusnet unable to help. Please can you update & reply to DM please. Poor service.

  • chicaceel Cathy 🌳🕷🕷💙🌕 (@chicaceel) reported

    @Plusnet Thanks, at least we’ve confirmed the problem now. I’ll have to look at other solutions for them.

  • LouiseMorey2 Louise Morey (@LouiseMorey2) reported

    @Plusnet 17 minutes on hold ..... anyone there!! New customer so not impressed.

  • Ed21697935 Ed (@Ed21697935) reported

    @Plusnet Can I advise anyone else wishing to sign up to Plusnet not to, and most certainly do not pay up front. I had to cancel after 4 days within the 14 day cooling off period. After 2 weeks, I've received no response or money. £73.98 is a weeks pension, Join at you peril.

  • WinnDoris doris winn (@WinnDoris) reported

    @plusnethelp Longstanding customer. Signed for new contract in Feb with estimated download speeds of 4-9Mb, 2 emails from PlusNet confirmed this. Now that contract has started got another email from you which now states estimated download speeds of 1-3Mb. Annoyed at untruths.

  • pinktishi 💫Lisa💫 (@pinktishi) reported

    @Plusnet I’ll be ringing in a complaint sorry I’ve had no Internet!

  • markfaulkner67 Mark (@markfaulkner67) reported

    Just been on my @Plusnet support ticket. Again saying I have a fault. Ffs. Nothing will happen till Monday. For gods sake tell @WeAreOpenreach to cease and reprovide through cabinet 16. This pathetic now. @Plusnet reps keep saying they will take ownership, lying.