Plusnet

Plusnet Outage Report in Huntly, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Huntly, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Huntly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Huntly, Aberdeenshire, Scotland 12/24/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertPriestl20 Robert Priestley (@RobertPriestl20) reported

    @plusnethelp I have done before, in which they sent me a new router. However im still getting the same terrible service and still no internet. It really doesn't bode well when even the tech rep for plusnet said they wouldn't recommend using plusnet routers, and that a lot of customers have...

  • BattesonHannah Hannah Batteson (@BattesonHannah) reported

    @plusnethelp Hello. My Plusnet Broadband started on 29th March but I currently have no access to Wi-fi. I have rang customer support Friday, Monday, Tuesday and today. Each time we’ve been told you are “chasing the suppliers”. We’ve been asking for support because we cannot WFH

  • garyjgraham Gary Graham (@garyjgraham) reported

    So happy my contract with @Plusnet is ending! "Unlimited Fibre Extra" average download speed 66Mb. I never once received over 38Mb in the last 18 months. Worst provider with disgusting customer service. Avoid this company at all costs, Saving a few quid is not always good!!!!

  • HandleMaddie Maddison Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HandleMaddie) reported

    @virginmedia Tried the reset and seemed to work for a short while. WiFi dropping on all devices again tonight. So frustrating, never had this issue with Plusnet 😕

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @moni_waller How is TalkTalk involved? Can you ditch them and change supplier? Eg. @plusnet for a good value connection, or @ZenInternet for a high quality 9-5 type service.. BTW PlusNet increase your price ££ at end of minimum term, whilst ZenInternet don’t sting you for customer loyalty.

  • Technotoaster 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Mark Grant 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Technotoaster) reported

    @plusnet @plusnethelp we are moments from cancelling. Your service has not regularly and randomly dropped since friday. Almost impossible to use browsers, but apps seem to work better. Router shows data being sent & received

  • EmilyAtkin9 Emily Atkin (@EmilyAtkin9) reported

    @Plusnet still haven't returned my money to me. 5-7 working days was supposedly the earliest they could return it. It's been 14 days since the first complaint. £270 stolen from me and my children. See you in court for emotional damages!!

  • RobertPriestl20 Robert Priestley (@RobertPriestl20) reported

    Honestly, anyone thinking of joining @Plusnet, please don't. Only been with them 41 days and i don't think i have had 2 straight days of no problems. Wish i stayed with @vodafone or went with @BT... However now im trapped for another 17 months :(

  • Union_Tom Tom Neal (@Union_Tom) reported

    @plusnethelp Hi Plusnet, my parents are having issue with the speed of their account at the moment, they can't even surf the web. Could you help?

  • oppressedrustic Paul Blacklock (@oppressedrustic) reported

    @plusnethelp Thanks for NOT letting my part-sighted 80 year old mother keep her email address. Your agent said he was filling out a form to request it be kept, but someone decided she was not worthy enough. So Plusnet should be hanging it’s head in shame. Poor service