Plusnet

Plusnet Outage Report in Hunstanton, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hunstanton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hunstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hunstanton, Norfolk, England 12/03/2025 05:15

December 03: Problems at Plusnet

Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jwelf Jo Welford (@jwelf) reported

    How do @Plusnet keep being rated highly on customer service. Rang to change provider on 4/1, persuaded me to upgrade to fibre with them as will be sorted in less than 2 weeks - faster than changing. Agreed as need this quick for work. 2 weeks later, now delayed by 2 more weeks.

  • PhilipJohnWylie Philip Wylie (@PhilipJohnWylie) reported

    @Beckenham anyone got an internet outage? Plusnet say it's BT Openreach sorting out a problem. Told me at lunchtime that issue will not be fully resolved until 22 Jan.....

  • neilmackay11 Neil Mackay (@neilmackay11) reported

    @plusnethelp My plusnet landline voicemail is empty(I checked) but callers tell me that my voicemail is full and cannot leave a message if I do not answer the phone in time. How do I fix this???

  • Brianmckeever6 Bp (@Brianmckeever6) reported

    @plusnethelp I changed from Bt b-band after a 18mth contract to you. I just got your router , the WiFi signal strength is terrible compared to the BT router so reconnected the bt one and named it plusnet. Great strength again but I have to return the bt one , help

  • LColeGM Linda Cole (@LColeGM) reported

    @Plusnet @plusnethelp Hi, what's the easiest way to cancel a business contractor no longer needed? Can't get through on the phone or on a Chatbot. Advice would be appreciated. Thanks.

  • daveglass1 dave glass 🧠💙£££✈️ (@daveglass1) reported

    So @WeAreOpenreach @OpenreachHelp Cant go inside homes now to complete promised upgrades etc. I got 2 days notice. Total disgrace and the poor callhandlers at @plusnet and the rest are getting all the groans. Total disgrace!

  • YijArt YijArt (@YijArt) reported

    @NorthallertonBN @Plusnet @MartinSLewis Absolute joke of a broandband service.

  • CybernatStoker Stoker (@CybernatStoker) reported

    WARNING: Folks, just a friendly bit of advice you may want to consider. Been having problems with my @Plusnet connection for about a year now and it's getting progressively worse. Spent best part of 2 hours this morning trying to reconnect. Pathetic for the 21st Century.🤨

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp We have to reboot our rooter every 3-4 weeks as speed keeps falling. Can't wait till September when we can leave. Nobody at Plusnet wants to take responsibility of this problem.

  • jonathanoakes1 jonathan oakes (@jonathanoakes1) reported

    @OpenreachHelp my gif gaff and plusnet are both not working- haven’t been for 36 hours. Status says a telephone mast is not working- any idea when it will be fixed? I’m in Reading