Plusnet

Plusnet Outage Report in Hunstanton, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hunstanton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hunstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hunstanton, Norfolk, England 12/10/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mxttsco Matt (@mxttsco) reported

    @swapnilnshilpa @Plusnet Where abouts are you? I'm down in Devon in the South West. Same issue here. Supposed to be getting 30+ Mbps, but keep getting 5 Mbps max quite often. Incredibly annoying.

  • owdrider Owdrider (@owdrider) reported

    @MartinSLewis Didn't know Plusnet were part of BT. That's put me off. Soooo much grief when I was last with BT I said I'd NEVER touch them again.

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    @Plusnet fibre connection not working No internet despite setup going smoothly and initial action Please DM me with help I have rung tech dept,customer services, ‘working from home’ can’t help Order placed 23 Feb: router received today Need my Internet!

  • ben_nuttall Ben Nuttall (@ben_nuttall) reported

    @biscuitsgod We had this problem and they kept coming back without what they needed. Literally about 12 times. They just never passed the information on. Nightmare calling @Plusnet every time who would then call openreach both of which seemed ironically terrible at communication.

  • martinwithani martin 🏳️‍🌈💚🎮 (@martinwithani) reported

    @Invys4790 Definitely. I always said people need a national service style stint in retail or whatever. Really is an eye opener. I rang Plusnet as they cocked up an order, and they were SO apologetic and I was all "lol its fine these things happen" and it definitely caught them off guard.

  • tlucy47 T Lucy 💙 (@tlucy47) reported

    Hi @Plusnet please advise why my renewal offer is for £27.99/mo for 18 months yet a new customer can get the same package for £22.99/mo for 12 months. I'm regretting to buying line saver last October. Thanks.

  • GaryBowles2 Gazz_59 (@GaryBowles2) reported

    @Plusnet we’ve had no internet connection for two hours, is there a problem because this isn’t really good enough, bad signal time after time!

  • VeNT666 Andrew Albert (@VeNT666) reported

    Christ today is a day for it. Phone @Plusnet to cancel my contract as it's up. Get told that I need to transfer on the 24th to not incur charges Set new contract to start on 24th. Get email from Plusnet to say I'm being charged for exiting early. Wtf @plusnethelp

  • kh54_kevin Kevin Hemingway (@kh54_kevin) reported

    @MartinSLewis I am with Plusnet paying £28 per month for gas fibre optic broadband. Land line and any time calls as the mobile signal isn’t very good where we live. If you want a mobile signal you either have to go upstairs or up the street. Lol

  • Tuppe Tuppe (@Tuppe) reported

    Hi @plusnet. Changed service in December and paid to January. How long do refunds take please?