Plusnet

Plusnet Outage Report in Hunstanton, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hunstanton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hunstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hunstanton, Norfolk, England 11/30/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kevtoonrichards Kevin Richards (@kevtoonrichards) reported

    @SkyHelpTeam still no internet since Friday and today you inform me that there is an outage in the area? So why send a new router and book a Sky Engineer? Have to wait a week for a BT Engineer! Poor service, @Plusnet much more competent and reliable

  • RobL_L Rob (@RobL_L) reported

    @Cullen_ward @Screwfix @Plusnet Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍

  • gregjcwest greg west (@gregjcwest) reported

    @Plusnet despite a brief engineer changing my line my broadband still sucks and is delivering half the minimum speed- as well as not reaching my spare room 10m from the router. Not good enough. Please contact me asap

  • dean_green Dean Green (@dean_green) reported

    @SMARTYMobileUK Do you guys use all the same/available frequencies for 4 and 5G as people with a contract with three? ie would your SIM show the same signal levels/speeds as a three SIM I know plusnet don't use the same as EE, hence coverage is not as good (no 800 for 4G).

  • LaurenEGrn Lauren (@LaurenEGrn) reported

    @Plusnet My internet connection has been dropping for the last 2 days now. I work from home and cannot afford for this to be happening. How do end my contract? This is not the service that was sold to me

  • Screwfix Screwfix (@Screwfix) reported

    @MilesMo09705052 Hi, we have been told that some PlusNet customers have not been able to get onto our website. If you are with PlusNet you will need to call them to unblock our website. If the issue still persists please let us know. Thanks, Megan

  • vivmarshuk Viv Marsh (@vivmarshuk@mstdn.social) (@vivmarshuk) reported

    @Plusnet Also - when you (and other companies) say you're 'experiencing a very high volume of calls', day after day, week after week, you just mean you haven't got enough staff. Hence I put down the phone and have written this instead.

  • NnnVide videNNN (@NnnVide) reported

    @Plusnet my router has had a solid orange light for 15 minutes now. I’ve tried restarting it to no avail. I get the odd connection drop every month or so but only for a matter of seconds. Never this long.

  • HeliG75412594 Heli G (@HeliG75412594) reported

    @Plusnet your diagnostic bot is driving my crackers. It says I need an engineer to fix my fault text next to book one and the message saying it’s cancelled it and closed my case!! Can you get it to get it a grip or what about an actual person who can help me !

  • RobL_L mElon Husk (@RobL_L) reported

    @Screwfix @MashManMandela Hi @screwfix just get people to reset their routers that will resolve the issue. Plusnet occasionally use non UK dynamic IPs that you geoblock on your website. A reset usually resolves it. Just keep resetting until they get actual UK IP.