Plusnet

Plusnet Outage Report in Hunstanton, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hunstanton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hunstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hunstanton, Norfolk, England 12/02/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ProjAccount Alex (@ProjAccount) reported

    @Plusnet for the sake of a few £, lost my contracts x6. Cutting the nose to spite the face? Marketing 101: unhappy customer will likely tell 20 others, my personal mission will be telling 2000 others! You are the weakest link, goodbye.

  • kat_t_ Kathryn (@kat_t_) reported

    @Plusnet Took day off work and have waited in all day for engineer visit to set up my line. Been on hold to you for last twenty mins to find out where engineer is. Help please.

  • Union_Tom Tom Neal (@Union_Tom) reported

    @plusnethelp Hi Plusnet, my parents are having issue with the speed of their account at the moment, they can't even surf the web. Could you help?

  • shesmattysgirl BigSis (@shesmattysgirl) reported

    So @plusnet text to request payment for a service I thought had expired after pre payment but I have to pay an unknown 3rd party who will contact me? Why is this like a undercover drugs or arms deal ? If I dont pay do I get a horses head on my porch

  • prattys_magda21 Prattys naughty cupcake. (@prattys_magda21) reported

    bigger amounts of money out of their customers! I feel I should have a reduction as it wasn't my damn fault! And they got best customer services award? Don't make me laugh. The one I spoke to today had me in tears of distress and frustration! Get your act together plusnet! 😠

  • Ruthmw Ruth Wells (@Ruthmw) reported

    Anyone else have real problems with @Plusnet @plusnethelp internet? We’ve switched wireless channels so many times to try & get a decent internet speed. Now zilch internet.

  • Beltonparkgolf Golfer (@Beltonparkgolf) reported

    @plusnethelp So looks like another working from home day without broadband, thank you so much @plusnethelp @Plusnet Another 30minutes on hold this morning only to be told they need to send an email to openreach to see what the problem is. 😡

  • EmilyAtkin9 Emily Atkin (@EmilyAtkin9) reported

    @Plusnet still haven't returned my money to me. 5-7 working days was supposedly the earliest they could return it. It's been 14 days since the first complaint. £270 stolen from me and my children. See you in court for emotional damages!!

  • x_hLj_x Hannah Louise (@x_hLj_x) reported

    @Plusnet today is my switch over day, I had a text to say my phone line is active but the hub broadband light is still orange... please help as I'm missing work!

  • Technotoaster 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Mark Grant 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Technotoaster) reported

    @plusnet @plusnethelp we are moments from cancelling. Your service has not regularly and randomly dropped since friday. Almost impossible to use browsers, but apps seem to work better. Router shows data being sent & received