Plusnet Outage Report in Forfar, Angus, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Forfar, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Forfar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Parker
(@DannyPa82681611) reported
@Plusnet @SkintDad Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.
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Danny Parker
(@DannyPa82681611) reported
@Plusnet Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.
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steve letford
(@steveletford) reported
@plusnethelp @Plusnet How do I contact Ofgem to make complaint about Plusnet? You have refused to respond to every method by which I have tried to contact you and you are trying to renew my contract at a hugely inflated price without my permission
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Tom
(@tommyt1988) reported
@Plusnet you should be utterly ashamed. WiFi not working, being told it not your problem. DO NOT JOIN PLUSNET! #worstcustomerservice
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Scott Moore Software
(@SMSoftwareLtd) reported
@MarcAllera Do you think it's acceptable for a new customer's line to be taken over and then no internet service provided for up to 5 days since the transfer? That's what plusnet have done.
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Natalie McRoy
(@NatalieMcroy) reported
@plusnethelp @Plusnet So disappointed. Plusnet have made a complete mess of my home move, I've just had to spend over an hour of my day on the phone to 5 different teams and no resolution. No internet, and charged an early termination fee for which I will incur overdraft charges
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Guy Fitzmaurice #3.5%
(@fitzmauriceg) reported
@plusnethelp @alan0669 @K_Stand_Red Piotr, your reply is nonsense. Plusnet never answers the phone. Stop treating your customers with contempt.
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Amit Gupta
(@finduramit) reported
@plusnethelp based on my past experience, I am confident that plusnet will not be able to resolve the issue. please can you just allow us to leave the contact and go to other provider and stop charging us for the bad service. I would be really grateful to you
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Alexander Oetegenn
(@AlexanderOeteg1) reported
My broadband upload speed has been 0.5/6 for weeks and is affecting my app loading. Can someone at plusnet help. Have just renewed my contract last month and this isn't good enough in 2021. How about a rouer upgrade suitable for modern requirements? Please help
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Natalie McRoy
(@NatalieMcroy) reported
I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do plusnets job for them? I expect compensation for this.