Plusnet Outage Report in Dunswell, East Riding of Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Dunswell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Fish
(@PhilFish17) reported
@Plusnet After a total of 2 hours 10 minutes (over the duration of 4 calls) I eventually managed to speak to your colleagues. Both were very pleasant but ultimately unable to resolve my issue and your company "policies" have been shown to be totally inadequate, potentially unlawful.
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CHW
(@chrisw333) reported
..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice
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joanne ainsworth
(@joanneainsworth) reported
@Plusnet @plusnet I responded to your question online three days ago and still no reply. My router was dispatched 2/9 still not here and still no one will tell me when I will get it. Your customer service is rubbish. Can’t get through on the phone, no reply on social media or online.
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Andy
(@andyday414) reported
@Plusnet called you guys up on 5/9/22 about really poor phone signal. Was told I’d get a call back within 5 days. Heard nothing?
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Mike Brady
(@mikecbrady1) reported
@Plusnet Hi, I have a problem with my gmail downloads. When connected to broadband I frequently have to wait for mail to download even when it’s one I’ve previously read. When connected via Plusnet mobile it works normally! Any ideas?
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ChomBot
(@ChomBot26) reported
(13) Conclusion: Plusnet's 'Award-winning customer service is the polar opposite of what it is in reality, They have not helped us one bit, and it was only yesterday (5 Weeks in) that we could contact a senior faults person. And Openreach communications with Plusnet are pathetic.
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Radiohead 💙
(@radiohead319) reported
@imageplotter @edwinhayward @guse_guse Weird thing is, Plusnet who are also owned by BT and use the EE network still have free "roam like at home" in EU. And they are cheaper!
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SminkyPinky🇪🇺🇺🇦
(@sminkypinky76) reported
@Plusnet Yes it arrived Saturday afternoon. I’m on holiday now. I don’t understand why you would send it out so close to the date, it’s set up to fail from the start. There have been Royal Mail strikes and another was planned, so allowing only 3 days is not a good idea, is it?
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Catriona Carter
(@catrionacarter) reported
@Plusnet since Saturday 7pm ish I haven't been able to connect to data, make calls or text. So I can't phone your helpline. My phone just says 'EE - no network. Emergency calls only'. Can you please let me know how to get this fixed?
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Golf Nutts
(@golf_nutts) reported
@Plusnet Hi will from Sheffield. I’ve currently raised 3 issues and still not resolved. Been promised a managers call back twice to no avail. I’d click the link but my internet doesn’t work at home? #goingroundincircles