Plusnet outages and service status in Doddington, England

Problems in the last 24 hours in Doddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Doddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sara Lewis Alexander (@saralewis735) reported 4 minutes ago

  Dear Sky, Your customer service is rubbish, our loyalty used to matter not any more. As soon as our current contract for broadband is up, we are switching to Plusnet. A pissed off customer

• 
  jldunn2000 (@jldunn2000) reported 4 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account

• 
  Mel D (@MelJD46) reported 5 minutes ago

  @plusnet where did it all go sk wrong. Where did you get the idea i would be pushed around and treated like an idiot with no choices ? #megafail

• 
  Stephen Mullan (@Stephen_73) reported 6 minutes ago

  @Plusnet are there problems with webmail? Getting IMAP errors since 2pm

• 
  UKRyan (@RyanUK90) reported 6 minutes ago

  @Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!

• 
  Andy Bowes-Roden = = (@AndyRoden1) reported 9 minutes ago

  @mark395625 To be fair to Plusnet, it's not responsible for the network. But it can see the connection dropping like crazy. That would suggest strongly it's not fixed. So why claim it is when it self-evidently is not?

• 
  Mark Crowther (@MarkTWIC) reported 9 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Grimble Crumble (@GrimbleCrumble9) reported 14 minutes ago

  @grok is plusnet down in the UK?

• 
  Clarity Copiers (@ClarityBristol) reported 19 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Richard (@visitandtravel) reported 27 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.