Plusnet

Plusnet Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 12/08/2025 20:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ojabling Jane Abulume (@ojabling) reported

    @plusnethelp Changing the channel was a terrible advise. Tried it and lost access to the internet for days, only started working again today and back to it’s slow terrible service. As soon as I can get out of my contract, I’m leaving plusnet

  • smileyboyrecs Smileyboyrecs (@smileyboyrecs) reported

    @Plusnet can you help me fix my wifi please lol

  • paulvgreenall Cllr. Paul V. Greenall 🐾 (@paulvgreenall) reported

    @Plusnet I’m guessing the dreadful service we are now receiving from you in recent days, is because you know we are leaving you? Please note everyone... Plusnet are very poor indeed, I would not recommend them at all!

  • s_d_c ⚫️Shaun Caig (@s_d_c) reported

    @GordyMacD @Plusnet @plusnethelp That’s rubbish. I’m thinking of leaving too as customer service hasn’t been what it used to be

  • markkidd6 mark (@markkidd6) reported

    @plusnethelp @Plusnet Please help , My mum's phone line is not working, The Internet is She has Parkinson's and a 24 hour lifeline to Kent social services, This is now innoperable Have been on hold to Plusnet for nearly an hour, Online chat is closed, A note there to use Twitter

  • JimmieShanks jimmie shanks (@JimmieShanks) reported

    @Plusnet @bbcbitesize Our kids are not learning coz our Plusnet broadband is not working AGAIN. Every time it rains!

  • immersemedia immersemedia (@immersemedia) reported

    @Plusnet Ive called emailed even tried to contact you on facebook. your service is awful! contact me asap about my service

  • JayJayBstar Jayne Brady (@JayJayBstar) reported

    @Plusnet trying to charge my vulnerable Father for a service they haven't provided for 7 months. Worse company I have ever encountered.

  • SocInv_SmChange Niamh Goggin (@SocInv_SmChange) reported

    @plusnethelp I got an email from you saying that another service provider has told you I am leaving and transferring to them. I AM leaving Plusnet but I AM NOT TRANSFERRING TO ANOTHER PROVIDER! Please just terminate the service and don't transfer phone or broadband to anyone else

  • LizzyLizUk Liz (@LizzyLizUk) reported

    @MattScratchley @Plusnet @plusnethelp Yes having the same exact problem here in Bath!