Plusnet

Plusnet Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/22/2026 16:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet Please CANCEL the engineer visit. I have set up a new package with a different provider

  • dimplesfella Adrian (@dimplesfella) reported

    @Plusnet hi need to cancel by sport app

  • rackvevo rakku (@rackvevo) reported

    @Plusnet Your wifi is a torture method. Your wifi never ******* works like at all.

  • PennyBarrow Penny Barrow (@PennyBarrow) reported

    @Plusnet thanks a lot! Now stuck with no mobile due to your stupid number port system. Should at least wait until you have confirmation that the new SIM cars has arrived! Unhelpful customer services too.

  • Daveturner21 Dave Turner (@Daveturner21) reported

    @Plusnet Hi there, New router has come and has been set up. Hopefully will rectify the problem. BUT, I've been charged £6.99 for delivery. I appreciate the gesture of a new router but not at my cost..please can someone sort this. Cheers.

  • Shamfien ShamFien (@Shamfien) reported

    @Plusnet @plusnethelp Possibly the worst online fraud advice you will get.* *There may be worse but I haven't seen it

  • dotwaffle Matthew Walster (@dotwaffle) reported

    @kristianvanders @Plusnet That's fine, most routers are ICMP rate limited. So long as your destination isn't seeing any packet loss, there's no problem to report.

  • mimibones Mia (@mimibones) reported

    @Plusnet I can't find a place to register a complaint. My WiFi cuts out nearly everyday for an hour or two in the evening/night (occuring for months). As a paid service, this is unacceptable. Please reimburse me for the service I'm paying for & not receiving

  • lorddepravus That Bloke (@lorddepravus) reported

    @Plusnet Promised firmware update on router didn't happen. This is now 2 weeks without broadband. Your service is beyond dreadful. I recommend everyone stays away from #plusnet.

  • Plusnet Plusnet (@Plusnet) reported

    @andy17467869 We aren't able to unlock routers, there does seem to be some Smart Hubs available unlocked that will work with our service. - Curtis, Plusnet Sheffield