Plusnet Outage Report in Diss, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Diss, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Greenfield
(@igfield73) reported
Can't wait to be rid of @Plusnet awful speeds, constant connectivity issues. Hopeless router as well. One month to go then the notice goes in. DO NOT USE THIS PROVIDER.
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Susan M Wells
(@Smallsusieq) reported
@Social_LauraB @virginmedia Laura, we sacked off Virgin cause their customer service was awful and they kept over billing us wrong. We went with Plusnet and have Now TV and Netflix!
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Ian Greenfield
(@igfield73) reported
@Plusnet As with everything provided by Plusnet in the last year, this was of no use whatsoever. Self help guide that I've been through numerous times. On a night after 10pm I'm lucky if I get 6m. Can't wait to leave. Your customer service used to be fantastic, it's awful now.
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Pee Bee
(@peebeec) reported
@Plusnet I've had an email saying my website bandwidth allowance was exceeded yesterday. The email had a link to your rules on this, but the link is broken. I signed in to plusnet to view the webstats, but that is also broken. I think it may be a web crawler.
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OutsideTheVillage - Freedom and Free Speech
(@OTVDesk) reported
@Orielgb Plusnet is who I am with. I am now on my third issue with them. But they are just resellers of the Open Reach infrastructure
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Ann-Marie Richmond 💙
(@AnnMari35857957) reported
@Plusnet literally at the end of my tether with your appalling service. No service since 6am told by customer services that our service has been taken over by another provider! We haven’t instructed anyone to take over our service (should have though 🙄)
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Frank Kerr
(@franciskerr) reported
@BBCNews What else do you expect from BT, absolutely rip off merchants. They took over Plusnet and now they are just as bad as them now. Switch to a Giffgaff or Tesco’s mobile for a far superior customer service.
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Benny12321
(@sarben321) reported
@SamsungUK TV is Samsung UE50TU8500UXXU Firmware is 1460 Internet provider: Plusnet Connection is Ethernet cable. Fixed IP address App version: 6.25.401 Please let me know what the fix is as this is a new TV and @All4 worked fine until they auto updated the app in Feb. Thx
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(((L Buckland)))
(@chalkeblue) reported
@Plusnet If this is a random occurrence (as your tech dept says) then additional attention is needed: cause? Remedy? Even being able to contact you via website tech would help Service fully paid for should give reliable results at all times, I’m sure you’d agree
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!