Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 03/31/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    Hey @plusnet your response to the current email issue is an utter disgrace

  • markyb705242 Markovitz (@markyb705242) reported

    @Plusnet Cut and paste responses to email outage, that'll do!

  • jayengee35 John Green (@jayengee35) reported

    @owls1956 A lot of my daily messages are late and it still isn't going from my phone. #Plusnet #Email problems.

  • Hullock_ J Hullock (@Hullock_) reported

    @Plusnet Hi I received an email 5days ago stating that my router would be sent out in 2/3 business days. I have still not received another email that my router has been sent out. Could you help.

  • DAW4 Denise Woodcock (@DAW4) reported

    @Torikit @Plusnet Same here, I need yesterdays emails to deal with before todays, as will every other customer.

  • Wythen The Masked Medic 💙 (@Wythen) reported

    @Plusnet be honest this outage has affected the majority of your users. 36hrs to fix is a disgrace. I’m going to move accounts as are many here for sure. Your customer services spamming the same reply is a joke. Bye #incompetence

  • MadBananaTwitR Michael Gates (@MadBananaTwitR) reported

    @Plusnet what on earth is taking you so long to fix the email issues? It would help if you gave more detail about the issue and what you’re doing to fix it than the vague updates. Taking far too long. What’s the plan for compensation?

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    At some point last night @Plusnet spat out a single email. Aside from that it is now 33 hours without working emails. Goodness knows what has happened, but their credibility is on its knees. Totally disgraceful shambles. Abysmal service. Avoid like a camel bourne flea infestation

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet @Google Does google know how to fix @plusnet email issue?

  • Jennaantdecrock Jenna (@Jennaantdecrock) reported

    @Plusnet I cannot believe how u have handled this, not even a text to explain what’s going on.Your Twitter/Facebook no explanation. Was a loyal customer, your service was the best last few months the internet is shocking. Please tell me Will I get my emails from the last 2 days