Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 02/08/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom_Wilz Tom Wills (@Tom_Wilz) reported

    @Ghostess_Leanne I've been with plusnet for 2.5 years, never been a problem with internet, video calls, streaming HD and UHD tv.. and only £24 👍

  • Crystalgmcd1 Crissy (@Crystalgmcd1) reported

    @Plusnet @plusnethelp This is not what I need to discuss. Ask me what the issue is exactly and I'll tell you. I've sent a private message almost 24hrs and no response.

  • MoustacheMaster Michael Fidel-Baboon (@MoustacheMaster) reported

    @Plusnet Anoush, I think you are doing too many hours. You need some help.

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @rbowen @nearyd I noticed that back in 1995 when I was working for an ISP called Plusnet. The network was so slow with a Microsoft product running on it that we found it hard to do anything. Looks as if it's still the same in the present day.

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported

    @Plusnet I was unable to reply yesterday since my internet was down. So I printed off a complaint letter, put a stamp on it and walked to the post box. Because I was unable to work. You should have my letter today.

  • Vintage_BM the flower decorative (@Vintage_BM) reported

    Absolutely sick and tired of being fobbed off by @Plusnet @bt_uk @MartinSLewis can you help

  • deboutbooks Lindsay Debout (@deboutbooks) reported

    @Plusnet I submitted a fault call 214859734 on 3rd June, BT fixed the fault by the 7th, I replied to a support question on the 8th, but the line speed is still well below MGS. What next?

  • FarrellWrites Lyn G Farrell (@FarrellWrites) reported

    @Plusnet Any known problems with connectivity? I am Leeds area and router has blue light and nothing doing on phone (using phone data to post this) or laptop

  • SianyLouP #HelloMyNameIs Sian 💙 (@SianyLouP) reported

    @bingmstrbreak @Plusnet We’ve had no internet at all for three days now. Only had plusnet for a month and we’ve had nothing but problems 😡😡

  • artworker18 artworker (@artworker18) reported

    @Plusnet Thanks for replying. I now have someone from BT Openreach coming this morning. Someone on the phone at Plusnet confirms that it is an issue with the line.