Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 12/25/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @Plusnet your service is terrible I can’t handle it anymore ! Constantly cutting out! Router flashing orange for no reason ! Have tried everything you have suggested and still useless. Breach of contract!! you need to cancel my internet ASAP! So I can choose better! #dontuse

  • JTedFischer Wally (@JTedFischer) reported

    @Plusnet There is no dialling tone on my line, tested with 2 different 'phones. Broadband is working OK. I had this exact same problem some time ago. Please advise.

  • InsertFunny stephen pope (@InsertFunny) reported

    @plusnet Hi, I'm looking to cancel youview and by sports from my current package but can't find out who I can call to discuss. Can you help?

  • EllieWest11 Ellie West (@EllieWest11) reported

    @yvonneredbourn I have no broadband. Haven't had all morning. Have tweeted Plusnet but so far no response. Lots of similar issues on the Battle Facebook pages.

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @plusnet trying to work from home with the worst internet provider ever never recommend you to anyone waking up to flashing red light is just embarrassing thanks for ruining my chances of permanent flexible working as for you “uk call centres” no one works in them ???

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @BikesGilly @Plusnet Happens all the time I’m done with this internet ! They need to cancel my contract ASAP !

  • jane__young Jane Young (@jane__young) reported

    @Plusnet How much compensation should a longstanding customer receive after a stressful week with no broadband (lost it on the day I was switching to faster broadband🤔) and endless hours on the phone trying to sort it? £20! Thanks @Plusnet I feel very valued😞

  • ddoc1968 Doc ♥ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@ddoc1968) reported

    @Plusnet Hi Is it normal that my internet speed as dropped from the 70mbps to approx. 68mbps since Dec last year a small drop I know but was just wondering if I set my router up wrong or if its normal or down to the corona causing average speeds to slow down. just curious.

  • Kranitoko Charlie Murray (@Kranitoko) reported

    Plusnet in the middle of the night be like: "Internet's down nationwide? Pfft nobody needs the internet at night!"

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @Plusnet Happens on everything WiFi and my pc that’s plugged in with Ethernet cable ! The WiFi is awful !! Not much better with Ethernet