Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 02/27/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshuaMcDermid Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Got back from holiday on Monday night and haven't been able to get internet. Sent a private message and raised a case on the website, yet haven't received a reply. Paying for internet I'm not getting and can't terminate without paying loads of fees.

  • OnyinyeOugh Onyinye Ough (@OnyinyeOugh) reported

    @Plusnet Horrible service recovery and customer service

  • Daniell77478292 Thomas Davison (@Daniell77478292) reported

    @Plusnet 3 days I sent a pm. Still no reply. All about an on going issue after trying to leave plus net rolling contract almost 2 months ago!!

  • ThreeHeadsInc Raoul Morris (@ThreeHeadsInc) reported

    @Plusnet customer service falling off a cliff

  • egnorton0 Emily (@egnorton0) reported

    @Plusnet I've started a house move with yourselves and despite agreeing 08/08 as date for engineer visit, it's been booked for wrong day on your end. Now seem to be stuck in a loop with your online support system. Can you help as I don't want £65 charge for something not my fault

  • lef_germ Lef Germenlis (@lef_germ) reported

    @Plusnet Is the internet everywhere down or just for us?

  • 81_lolli Laura Davies (@81_lolli) reported

    @Plusnet having issues with no connection in L32 is there a problem in the area

  • LesPerrry E-motion Media (@LesPerrry) reported

    @Plusnet have you ever considered training your work from home staff on how other departments operate so when they deal with a customer issue their actions do not cause a cascading waterfall effect of erros #notaskingforafriend

  • chubberoo Craig (@chubberoo) reported

    @Morgan1878efc @Plusnet I’m with EE mate, they ain’t too bad - sometimes though they say it’s the exchange and not the provider - maybe worth getting onto them to look at it with an engineer

  • fatboy_no8 David Wilson (@fatboy_no8) reported

    @Plusnet another day, another outage. Fed up of resorting, fed up of being given run around. Last time, your agent said I should complain to @WeAreOpenreach whose website tells me to contact.. You Failed engineer appointments, daily outages. Please fix my service