Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 02/07/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GilesMeehan Giles Meehan (@GilesMeehan) reported

    Hello @PlusNet why are you so totally and utterly incompetent? Please can your Head of Customer Services review my telephone calls with your Executive Complaints dept in July, URGENTLY, and get my contract (to July 2023) and billing correct? Your latest email is wrong AGAIN.

  • nojo1973 Pete Nolan (@nojo1973) reported

    @Plusnet how do I cancel my bt sport app please? There's no way to do it online !!!

  • Roj78 Roger Cook (@Roj78) reported

    @Plusnet Hi guys, you recently sorted an issue out here for me. Thank you. I still have poor connectivity (#WiFi) in a few of rooms in my flat. Could that be the #Router? Eg. Without #WiFi, my phone on data is lightening; with it stutters. Thanks in advance. Roger

  • mattheason Matt Heason (@mattheason) reported

    Really poor onboarding experience from @Plusnet think i'll be making another switch unless they can provide something special

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported

    @Plusnet The problems are that I will leave home in the morning, before I leave no issue. Come back in the evening, nothing will connect to anything till the routers rebooted. And on top once a connection for a device is established periodically the connection goes out....

  • ben_nuttall Ben Nuttall (@ben_nuttall) reported

    @MartinSLewis @itvMLshow Yes - recently I was due to renew with Plusnet for £40.98 and I asked for the new customer price, which is £26.99. Had to sign up for another 18 months but I got the new customer price.

  • crystalweb Charles Conway (@crystalweb) reported

    @Plusnet no broadband in LL11 when I got home at 00:20 today and still down this morning. Orange light and ‘b’ on router. Any idea of what’s happening and when it’ll be fixed? Phone works.

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @ruskin147 Reminds me of working in the Plusnet call centre. Where a customer would call and say... "I've got t'internet.. you that thingy ". To which the answer would be "You sure the internet hasn't got you sir ? ".

  • SusiPetherick Susi Petherick (@SusiPetherick) reported

    @Plusnet appalling service from Plusnet. Never again

  • Kirkhamfox Ian French (@Kirkhamfox) reported

    @Plusnet Do you know how long this problem is going to take to solve?