Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/12/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • VHAM2020 Virginie Hamill (@VHAM2020) reported

    @MartinSLewis The extremely poor (i.e. non-existent) customer service and support is too high a price to pay for 'cheap' broadband. Try John Lewis and Plusnet instead!

  • franhlg fran (@franhlg) reported

    @Plusnet the number listed on your site is not recognised when i call???? I need help with wifi what number do i call ?

  • ndujapunk Sam Ward (@ndujapunk) reported

    @Plusnet can you provide me with a list of the most impactful places to leave reviews of your terrible service please?

  • iamduncan Duncan Mellor (@iamduncan) reported

    @Plusnet any chance of making the Internet work properly it's been at best poor since Monday.

  • iamduncan Duncan Mellor (@iamduncan) reported

    @Plusnet thanks your terrible internet is actually costing me money now as I have to pay to work on mobile data or drive 50 miles to work

  • Bev_michelle7 💞 Bev 💞 (@Bev_michelle7) reported

    @Plusnet i need you to switch my internet back on asap, it's been off since 8 this morning! i've sent you a message, please reply back asap @Plusnet it's a discusting service with these providers, stay away from them!

  • webbybloke Neil Webb (@webbybloke) reported

    @Plusnet Hello. I DM'd back, but not heard anything. The signal here in CH47 is most definitely degraded from a week or so ago. Mobile data performance in the town is also poor. You need to sort this or I will have to use an alternative network.

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @Plusnet The solstice is the middle of summer, not the beginning. The beginning of Summer is Mayday. This is why 24th June is called Midsummer day; it used to be approximately when the solstice was, going from a calendar that at the time had errors.

  • HarbourAdam A742321 (@HarbourAdam) reported

    @Plusnet why are your staff working from home and using it as an excuse for poor customer to service ! Can’t speak to a manager ! Ridiculous

  • sgw5678 Stephen W💙 (@sgw5678) reported

    @radiohead319 @Mandoline_Blue I was going to suggest Plusnet. I think money saving expert has a list of which virtual providers use which network.