Plusnet Outage Report in Diss, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Diss, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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chipperhull
(@romysdad) reported
@plusnethelp Hi @plusnet. I transferred my phone and broadband to you guys today. My phone line is up and running but my broadband isn't and I'm trying to work from home. I've tried yr customer service line but they are busy and won't accept calls 😒😒
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Marie
(@mazzamorgan) reported
@plusnethelp Hello plusnet. I had an open issue about this, which you acknowledged I've had my broadband plugged into the test socket as asked to for over a month, and no more comms from you?! What's happening?
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Henson
(@sidewoodjama) reported
@plusnethelp hi. What info do I need to set up a new router. Im on my second plusnet router thats now not working. So I've just bought my own Asus model....
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Crone(akaCorona)🤒Alone😷BA(Open)Hons
(@PamillaBAV1) reported
@Plusnet Call took c 45 mins, most of it on hold. You took the cash early Nov, cancelled the order 15/11 without telling me, told me end Nov the refund'd be 28 days after 15/11, now it's 14 days after 15/12. & call handlers who end calls with "no problem" need retraining 1/
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Matthew Abbott
(@MaBBoTT90) reported
@plusnethelp @DaveMitchison Same here, and I’m a new customer, only joined plusnet on the 2nd of December. Every day it’s dropping out at least 3 times, last night it dropped out 7 times in the space of an hour! (World record). I am currently on hold with plusnet as I type. Almost 20 mins. Not good!
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Crone(akaCorona)🤒Alone😷BA(Open)Hons
(@PamillaBAV1) reported
@Plusnet Made what I've now realised was a bad move early Nov trying to move broadband to John Lewis. Paid £25 up front to be told c17/11 the order had been cancelled. No refund of the £25 & currently been hanging on trying to get this sorted. #rubbishservice
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Ian Ledsham
(@iledsham) reported
Is there a problem with #plusnet at the moment? Lost my connection about an hour ago.
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Paul McCarron 🇬🇧 🏴
(@paulgmccarron) reported
So, switched from Plusnet to Sky Broadband on the 21 Nov. Activation date was supposed to be 7th Dec. As of today, I still do not have broadband! Getting nowhere with Sky!! Anyone else having this problem with Sky? @SkyHelpTeam @WeAreOpenreach
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jon sturgess
(@jstoge) reported
@plusnethelp I’m going to start the 12 days of Christmas. Day 1, Plusnet cancel my contract after a computer glitch. Day 2 they tell me they can get basic broadband back within 24hrs. Day 3 they say the new order has strangely not been completed. Is this Customer Service ?
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chris whiterod
(@harleyrusk) reported
Hello @Plusnet do you have anyone in customer service today?@plusnethelp No landline or broadband currently 35 minutes on hold. Third repeat of Slade...