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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Diss, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
Total Blackout (8%)
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
@Plusnet internet is down in DY8. Sort it out please.
@Plusnet meant to be doing exams tomorrow but my broadband is down for the 2 time in 2 months..
@Plusnet why is today’s fibre-broadband connection so poor that I’m using my mobile as a ‘hotspot’ to send this? This is the third time in 10 days, when no emails, no connection, is available Please update, and sort out @BritishTelecom
@Plusnet yes I cancelled my direct debit because my internet has not been working for five days. The muppets on your tech supports told me it was my rehome causing the problem. After disconnecting the phone they then said it was a faulty router and sent me a new one the next day
DON’T sign up to @Plusnet broadband online. They advertise that you get a MasterCard as a reward, but this is not true. They have since told me that you must sign up over the phone to get the deal. This was not advertised. Complaint to Ombudsman Service on its way @plusnethelp
@Plusnet Thank you but we have exhausted it all. Awful experience on Friday and (eventually) spoke to a manager today and without batting an eyelid said I was off to BT, who in fairness have been superb so far! House moving broadband with Plusnet is stressful!
@Plusnet Coincidentally 127 years is roughly the time my Plusnet service takes to open a page on the internet.
@Plusnet my telephone line and internet has just gone down how do I report it / get updates?
@B055BAW @Plusnet To be fair they’ve been brilliant trying to sort the issues out, can’t fault them for that.
@Plusnet AGAIN. No broadband since before lunch. This is weekly at least. Very poor service! TN33 please fix this. It is insane to be without broadband so regularly and so often. What exactly am i paying for? How will i pay my bill when i can't work!!!