Plusnet

Plusnet Outage Report in Diss, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 11/20/2025 09:35

November 20: Problems at Plusnet

Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @Plusnet What the hell is going on with your service? Connection is constantly disappearing. Can you get this fixed once and for all? People are paying you money for what??

  • nptweetings Dan Ludlow (@nptweetings) reported

    My @Plusnet account issues are never-ending, it seems. Due to a billing issue, a new account was created, but despite signing up to an 18mth fibre contract, my account is showing a monthly contract non-fibre contract!

  • unogemini Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Hi there, I've just received an email about this bill and pending payment: 'We'll soon be taking a payment of £15.81 for your service. This will leave your account on or after 26th July 2021.' Would you mind confirming? I was told the first month would be free. Thanks!

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • HM_Dec90 Holly (@HM_Dec90) reported

    @plusnet I can't see help on the website... Blue light is on my route, but my devices are unable to pick up the WiFi - not even showing as an option. All was fine yesterday so it can't be every single device 💭 what do you suggest?

  • rwebbillos Rebecca Webb Illustration (@rwebbillos) reported

    @Plusnet plusnet what is going on with internet connection in SA1 today?? Or at least my house. It's been playing up since last night, but really bad today. On off on off, but longer off than on. We've switch the plug on and off, and restarted devices. What's up hey?

  • beckyfrain Rebecca Broadhead (@beckyfrain) reported

    @Plusnet internet been down all afternoon in S36 can’t find how to log an issue? Can you tell me if there is an outage and how long until fixed?

  • Dalvir1979 Dalvir Rana (@Dalvir1979) reported

    @Plusnet great job, remove incentive for line saver deal and trap customer at full price for 12months... underhanded, deceptive and disgusting. Beware of this company and take your business elsewhere. I WILL ASAP !!

  • csmith87uk Chris Smith MCCT (@csmith87uk) reported

    And again @Plusnet. Why is your service so temperamental? It goes off for 30-60 seconds then comes back on fine but it interrupts anything you are doing!