Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/30/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OscarHardwick Oscar Hardwick (@OscarHardwick) reported

    @Plusnet it's all fun and games for the first hour of a national outage, but keeping quiet through the second hour is fairly poor form. Any kind of statement would be great.

  • SiTheGooner84 Simon (@SiTheGooner84) reported

    @Plusnet you’re giving all budding marketeers a 5-star lesson in how NOT to manage service issues today! Appallingly bad updates on your national outage that’s even made the news headlines!

  • itsPellit John Ellis (@itsPellit) reported

    @The_Chesh_Cat @Plusnet Not until there's a full 2 days of no service IIRC

  • HelenHornett10 Helen Hornett (@HelenHornett10) reported

    @JonBushby77 @Plusnet I just rebooted and now have service! 2 hours lost though 😤

  • elliotstradling Wee Man Rhymes (@elliotstradling) reported

    @RickieTrades @Plusnet You’re doing the lord’s work big man 🙏 Plusnet customer service is always abysmal

  • Plusnet Plusnet (@Plusnet) reported

    @midslibrarian Hi Midlands Librarian, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. -Mike.P Sheffield

  • siwilkins Si Wilkins (@siwilkins) reported

    Fascinated about when @plusnet will consider posting a tweet about their so-far 2-hour DNS outage to customers en-masse, rather than trying vainly to post an inadequate reply to each person who points it out individually

  • SyHawkes 𝓢𝔂 #RiseAboveHate (@SyHawkes) reported

    Hi @Plusnet👋🏼 Just a quick note to let you know that your psychological games won’t work with me. Your company leaves me with no broadband service, I’ll simply cancel my service & direct debit with your pathetic company & I’ll go elsewhere. PS I can still access internet with 4G.

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!

  • NezPatHar1 NezPatHar (@NezPatHar1) reported

    @CllrRBennett As a HND networking student, you have given us more insight into the problem than Plusnet have. You have a fulfilling career ahead of you - assuming you can get those subnet mask calculations nailed down ;)