Plusnet

Plusnet Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 03/11/2026 18:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ce63l Carol (@ce63l) reported

    @MarcAllera seriously unhappy with the joke that is customer service for PlusNet. "You" took £200 of my money in error, despite me advising in good time of the error. I've raised a customer complaint and asked to be called but they won't. So let's see if this helps.

  • largoatsecurity Largoat (@largoatsecurity) reported

    Hey @Plusnet. I've got a brilliant idea for you that could help you improve customer experience. Send out the router BEFORE services are due to go live. Not 1-2 days after. Just a thought.

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    @MoneySavingExp What's your advice when switching to Fibre actually leads to more problems? Slow speed, variable speeds are the same as ordinary broadband Plusnet says'set up the new router, splitting signal' but do ALL providers expect the customer to sort out problems?

  • FarmerG5 Geraint Walters (@FarmerG5) reported

    @OwsWills @martinjohnes @Plusnet We’re a bit further up and they’ve pretty much done where we are and making their way down I think? Just checked a random Armagh city postcode on the virgin website and says not available. Weird as there’s so many vans and engineers about

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @plusnethelp When does Plusnet, seeing 0.4mbps sync speed on customer migration line, decide that something is wrong on the line?

  • bluesbarbers Wendy KL Martini 🌈🇬🇧 (@bluesbarbers) reported

    @Plusnet @plusnethelp worse customer service still!! Switch to fibre & they admitted forgetting to post modem but cut off my broadband no internet for a week & I need it for my job!! have to wait another week Still won’t send one out next day say I have to buy one elsewhere FFS

  • vicster28 Victoria Barns (@vicster28) reported

    Despite paying for fibre with @Plusnet my @disneyplus doesn’t want to play. Not sure where the issue is but don’t think it’s my internet that can stand Netflix and live streaming lessons but not Disney plus

  • RobBS25936512 Rob in Stowmarket, UK. 🎸🥁 ⛽️🏍⚡️🚙 (@RobBS25936512) reported

    @plusnethelp I refer to my last question no. 211592826 as I am still having major problems with my PlusNet Internet connection. It has degraded even further and is now extremely sporadic. This being the first time it has been active for over 20 hours - I am still paying, so HELP!

  • OwsWills Owen Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@OwsWills) reported

    Question for TV experts: My in-laws want to change their broadband/TV/phone provider. My FIL wants Sky Sports. Is signing-up to Sky or NOW the only way to get Sky Sports? In other words, I can't put them on @Plusnet and add a Sky Sports service? What's cost-effective? TYVM!

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @TheLilSquidge @TalkTalk @Plusnet I hear you, though if you look at my recent tweets/replies, you will see the cost of poor customer service, unreliable broadband, and, even, the breaking of regulations and inability to escalate problems caused by some number of customer account errors.. 1/2