Plusnet

Plusnet Outage Report in Diss, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/18/2026 12:20

January 18: Problems at Plusnet

Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @langtoftlad I'm sorry that we're unable to answer queries via email and I will pass on your feedback. Please let us know if there's anything that we can help with from here. Regards, Emily Plusnet Leeds 🌞

  • Crayzeegal01 Patricia (@Crayzeegal01) reported

    @Plusnet The broadband has gone again - it's ridiculous that I'm expected to pay for such poor service

  • TempestStorm71 Tempest Storm (@TempestStorm71) reported

    @Plusnet @HelsBels2525 Piggybacking on this - reasons for slow internet?

  • older_n_weirder Older&Weirder #Covidisairborne. Maskup&ventilate💙 (@older_n_weirder) reported

    @dancrosby1992 @Plusnet Outage in SO15 for the past hour……

  • chloecooper1996 Chloe (@chloecooper1996) reported

    @Plusnet can anyone help? I have no Internet! I am trying contact customer services but no reply!

  • CatrionaScott Catriona (@CatrionaScott) reported

    @Plusnet router seems fine, blue light on my WiFi isn't working, known issue?

  • whyohwhy1965 whyohwhy1965 (@whyohwhy1965) reported

    @YardleyShooting @TalkTalk Plusnet are better than talk talk Customer service far better

  • millarman16 Paul Millar (@millarman16) reported

    @SeasidersPod @Plusnet I have no love for Plusnet. But Sky are the worst for customer service that I have ever experienced. Pray you do t have to call them with a problem!

  • TheGorgonella Life Under Control (@TheGorgonella) reported

    Hey @Plusnet, how do I make a complaint if my account has now been deleted? Your website will only let me send an email if I can login... well I can't now. I would prefer to avoid calling again or send letters. Thx.

  • KrisDosss Kris (@KrisDosss) reported

    @Plusnet DNS issues again? Slack last week. Facebook site not found as of 10 mins ago