Plusnet

Plusnet Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 02/10/2026 21:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • crazycarneysmum Amy Carney (@crazycarneysmum) reported

    @Plusnet is your WiFi down

  • pepler18 Gary Pepler (@pepler18) reported

    @Plusnet 4 rings if you are a new sale - 1 HOUR AND 40 MINUTES ON HOLD if you are an existing order - AGAIN. 3rd day of over an hour on hold and nobody answers. 10 days since ordering and still no date for install. NEVER BUY FROM PLUSNET

  • Polyesterda Florin (@Polyesterda) reported

    @Plusnet I get my mobile phone through Plusnet but I haven't been able to connect to the network for a fortnight. Can you help please?

  • RobL_L mElon Husk (@RobL_L) reported

    @Screwfix @MashManMandela Hi @screwfix just get people to reset their routers that will resolve the issue. Plusnet occasionally use non UK dynamic IPs that you geoblock on your website. A reset usually resolves it. Just keep resetting until they get actual UK IP.

  • NicolaBiggs5 Nicola Biggs (@NicolaBiggs5) reported

    @Plusnet my home phone is not working again, can you please help

  • pigey paige ❤️‍🔥 (@pigey) reported

    @betalogic plusnet fibre extra but its ****** ****, had them out checking my lines so many times

  • cleave_mark Mark Cleave (@cleave_mark) reported

    @Plusnet why are there only 4 people in BT covering the whole of plusnet, EE and orange working after the 8pm and that they are only interested in whether or not my phone is stolen. That's ridiculous when my service goes down.

  • RobL_L Rob (@RobL_L) reported

    @Cullen_ward @Screwfix @Plusnet Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍

  • LisaMorgan4 Kaspar 🐾 (@LisaMorgan4) reported

    @Plusnet hello as your ‘managers’ refuse to speak to their customers when they have a complaint, could you please provide me with the email of your MD/Chief Exec asap. Please don’t refer me to your customer support they can’t resolve my complaint. Thank you!

  • RobL_L Rob (@RobL_L) reported

    @PeteSutton Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍