Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/29/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mo_roodi Mo Djavanroodi (@mo_roodi) reported

    @sil I remember Vodafone did something similar. Honestly, I think the big providers are a bit of a rip off compared to the MVNO's. I switched to PlusNet from EE because they're basically the same network, I just pay a lot less!!!

  • pudding_flying FlyingPudding (@pudding_flying) reported

    @Plusnet I'm working from Germany and need to contact your support desk, but every time I call and work through the menu and then am connected to an agent I get immediately disconnected ... could someone call me on 07709768069 or is there an alternative number i can call?

  • ilohraphael 𝕽𝖆𝖕𝖍𝖆𝖊𝖑 𝕴𝖑𝖔𝖍 ✨ ⭐ (@ilohraphael) reported

    Monthly bill suddenly went up by 77.5%; made phone calls to @plusnet today (at 09:38 & 17:19) seeking explanation. On each call, I waited for 25+ minutes and yet none of these calls was answered or attended to. Certainly NOT award-winning service @plusnethelp #plusnet #fail

  • 32bitwitch 32BitWitch ✨ (@32bitwitch) reported

    Internet issue unresolved. Feeling the need to scream into the abyss. Pretty sure that @Plusnet gave themselves those customer service awards. If you're thinking of changing broadband providers, for the love of God go elsewhere.

  • Hanrealistic Han Realistic (@Hanrealistic) reported

    @Plusnet ANSWER your phone, you are wasting time. You over charged me for no reason. Contract updated last month, but you are charging me as if the contract ended. I will cancel my direct debit, and make a complain to my bank if you don't call A>S>A>P

  • Hanrealistic Han Realistic (@Hanrealistic) reported

    @Plusnet I do not agree with your terms and conditions. Your service sucks, hence the contract is over. Simple as that.

  • timnorman64 Tim (@timnorman64) reported

    @Plusnet Any chance someone can help me with a billing query?

  • Hanrealistic Han Realistic (@Hanrealistic) reported

    @PkwYorks @Plusnet No customer services, all bullshit

  • BerwellMr Lord Royston Reginald Berwell IV (@BerwellMr) reported

    @Belle_JLou God damn you sky/virgin/plusnet/tiscali whoever 😜😜😜😜😜😜

  • CEJHodge Carol (aka Elizaboots) (@CEJHodge) reported

    @Plusnet is anyone manning the phone lines today? Not about to spend another 30 plus minutes listening to rubbishy music. No doubt if I cancel my payment you’ll want to talk pretty quickly 😡