Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 12/31/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MissyP187 Kirsty Powell (@MissyP187) reported

    @Plusnet I’ve messaged 3 times today regarding yet more issues with our connection which have all not been responded to. We have had months of rubbish service that still isn’t resolved. I am now reporting to OFCOM.

  • haveablowtinman Peter Morris (@haveablowtinman) reported

    Day 4 of @btsport @Plusnet issues. Any updates? Any workarounds or compensation plans? Spoke to BT tech support and told it's a known major issue escalated to highest level but customer service teams still seem unaware.

  • MeganAbbott_ Megan Abbott (@MeganAbbott_) reported

    @plusnethelp @Plusnet Please can you tell me what is going on with the upload and download speed in Canterbury for the last month?!?! Impossible to submit a complaint via your website #plusnet #plusnethelp

  • JWBG1 Jema G (@JWBG1) reported

    @Plusnet Back to square 1 - if I call the Customer Service number I am asked for my Plusnet phone number. I don't have one as I'm a webmail-only customer. So I can't get through. This is why I tried Twitter.

  • jwrorrison Jim Rorrison (@jwrorrison) reported

    @Plusnet Help 01450377062 I was last home about half an hour ago and service was still down.

  • Plusnet Plusnet (@Plusnet) reported

    @stoofer2 Hi there! Sorry to hear about this. I can see this was due to an incorrect password being stored in the router and this has been resolved. If there is anything else we can help you with please don't hesitate to let me know. - Jess, Plusnet Leeds 🌻

  • brandonj_2001 Brandon 🌹📈 (@brandonj_2001) reported

    @AmyDwyer23 @Plusnet @plusnethelp I hope your WiFi goes down

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported

    Well was looking forward to watching Hawkeye....my flats @Plusnet connection had other ideas. Down again!!!

  • Plusnet Plusnet (@Plusnet) reported

    @rohithtr Hi there, Sorry to hear you were having broadband issues. I can see the discussion you had with one of our advisors and have sent further clarification via email to you detailing the reason as to why you were offered a credit for your downtime. Dan Plusnet Sheffield

  • Squirrelpxwer SquirrelPower (@Squirrelpxwer) reported

    can't do anything.......... net keeps dying.......... very cool...... already bad day...... also heating doesn't work......... plusnet are garbo and I'm sure the help they'll offer is have you reset your router :)))))