Plusnet

Plusnet Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 03/10/2026 07:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CEB2920 Claire B (@CEB2920) reported

    Three calls later and apologies and emails from them saying a mistake, I've now received a debt collectors letter!!! This is disgusting @Plusnet it has caused stress, worry and confusion, is this how you treat all your customers?? #shockingcustomerservice

  • martinwwhite72 Martin White (@martinwwhite72) reported

    @plusnethelp @plusnet I'm taking that as a "no" then. Way to go. Annoy a new customer twice within their first day of service. Talk about buyer's regret........

  • probey89 Mark Probert (@probey89) reported

    @Plusnet just wondering does anyone work in your call centre? Been on hold now most of the morning #plusnet #poor

  • MichiSaye Mitch (@MichiSaye) reported

    @Plusnet We’ve switched to your service on 27th January, however there’s no broadband service yet. We also haven’t received the router despite it being dispatched on Saturday. It is affecting our jobs and education a lot!! Could you please help?

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet our internet has been terrible for a couple weeks now. Troubleshooting checks done. Internet's been fine for a few months with you. No PlusNet issues reported on your site. Can't seem to reach you by phone. Please investigate the issue.

  • TheMacPeople Hass (@TheMacPeople) reported

    @plusnet @plusnethelp major outage reported over 24 hours ago. You promised fix by 6pm YESTERDAY. Over 24 hours later connection still down. Customer service line not accepting calls. WHAT ARE YOU PLAYING AT?

  • FarEastRonald Ron Tizuela (@FarEastRonald) reported

    @plusnethelp new to @Plusnet and gotta say it’s been far from great. Always so slow and the download speeds are nothing like what they advertised to me. Trust me when the contract finishes I will not renew. #secondrate

  • AbbbieeeMaher Abbie (@AbbbieeeMaher) reported

    Do @Plusnet just keep you on hold for ages cause you're ringing to cancel and it's their way of saying I'm not allowed?

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @Plusnet NEVER SWITCH TO PLUSNET. NEVER. Just save yourself the agony now. ANY other ISP will be better.

  • lmalyondraws lmalyondraws (@lmalyondraws) reported

    @plusnethelp Good morning. Please can you advise an email address I can contact to give feedback for a recent incident with my Broadband and the service I received from Plusnet? I see there is an address to write to or call but email would be my preference. Thank you, Lisa