Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 03/27/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LondonGirlSays London Girl (@LondonGirlSays) reported

    @Plusnet Hi I’ve been on hold for 30 Minutes. I just need a new email from you with a refund link as the last one expired. Can you help?

  • sophoftheyear Soph(isticated) (@sophoftheyear) reported

    @Plusnet Update: Just been told that the issue has been going on for weeks and that I need to sit tight... As a new customer, I am really not impressed and don't think I will be recommending @Plusnet to any friends/family.

  • PaulTimms13 Paul Timms (@PaulTimms13) reported

    @Plusnet #mobiledown Just been told that the Plusnet Mobile Network is down atm!

  • Jodparsons Joanne Parsons (@Jodparsons) reported

    @Plusnet I want to leave as your service is so poor I have found it impossible to work from phone. Please call me immediately to advise my contact date so I can terminate asap

  • alcastle01 Big Al 🟨⬛️🟥 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@alcastle01) reported

    Anyone else got no mobile signal with @Plusnet ???

  • Badladmclusky Baddogmclusky (@Badladmclusky) reported

    @Plusnet any reason why my mobile number no longer works and cant make or recieve calls? support phone lines not being answered, long waits...

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Leslemcee @Plusnet Having the exact same problem, one week no service , seem stuck between my new and old number after porting. Customer service useless, just fobbed off with were working on it but don't know when it will be fixed. Luckily on a 30 day contract so be cancelling soon. Awful

  • theCrius Crius (@theCrius) reported

    @Plusnet Hitting 30 minutes just now on the waiting queue for the phone support now. #Plusnet just keep getting better on the #CustomerService I see.

  • preparetomeet preparetomeet (@preparetomeet) reported

    @Plusnet Hi Plusnet! I can't make or receive any mobile calls. I just get "Failed - Retry?" and some beeps when I try to call out. And similar when someone tries to call me. Is there a problem?

  • LN6_RamsFan Lincoln Ram (@LN6_RamsFan) reported

    @Plusnet why has my bill increased by £5? You did something similar in July ‘21 and then it went back down. I don’t have time to call as working but this seems the best way to get you attention @Ofcom #plusnet #overcharged #everypennycounts