Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/13/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TexugoHugo Hugo Texugo 🏳️‍🌈 (@TexugoHugo) reported

    Hi @Plusnet , we've been without broadband connection all day because of an outage which was supposed to be resolved by 3pm. Is this going to be resolved soon? We work from home so we're counting on our WiFi to work tomorrow. Please let us know soon as we need to find alternative

  • TourettesTapir Tourettes Tapir (@TourettesTapir) reported

    @Plusnet Deals for new customers. I guess that's why I'm tempted to use @UswitchUK and become a "new customer". I've already tried the Options team and the offer was not competitive. Thanks for your advice.

  • Plusnet Plusnet (@Plusnet) reported

    @Edna_Welthorpe_ Hi Edna, I'm sorry to see that you're having connection problems. If you send us your account username we'll look into this. Regards, Emily Plusnet Leeds 🌞

  • Form_design Form® Design (@Form_design) reported

    @Plusnet please can you update me on my order issue, I'm not hearing anything since last Thursday and it takes too long to get through to you on the phone

  • bigcheeseuk1 Steve Lumby (@bigcheeseuk1) reported

    @Plusnet I was supposed to get connected to your broadband on the 20th, still no joy. Is there an email for support as I'm deaf

  • RobPotter Rob Potter (@RobPotter) reported

    @Plusnet Hi, my router makes a hissing/clicking noise. I think when something is connected to the 5g. I've turned the 5g off and the noise stops but everything then runs very slowly. Is it possible to get a new router or any other suggested fix?

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet My mobile signal seems to be down (3 of us in the house with no signal) but I can't see any problems on your service status. How can I find out when I will have service again? Thanks.

  • TexugoHugo Hugo Texugo 🏳️‍🌈 (@TexugoHugo) reported

    @Plusnet Hi, but is the outage problem resolved?

  • connortlv c o n n o r (@connortlv) reported

    @Plusnet Hi, my new router has arrived but I'm having the same issues

  • jemima_harriet H (@jemima_harriet) reported

    @Plusnet hi! Our router has died, it appears to have turned itself off in the night and now won’t come back on. No lights at all and have attempted different plugs. Please help! Thanks