Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/08/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • marcussharpe Marcus Sharpe (@marcussharpe) reported

    @plusnethelp Hi. Do you offer an FTTP/Ultrafast product? I can’t seem to see one on the website. My area has just been enabled for Ultrafast and I’m already a Plusnet customer so thought I’d enquire. TIA.

  • SharonBangor1 Sharon (@SharonBangor1) reported

    @plusnethelp My plusnet router has just died. No lights or anything on it. Tried switching on and off. Nothing happening. Socket ok. Please help. Thank you.

  • JanetBo28919255 Janet Boyle (@JanetBo28919255) reported

    @plusnethelp On my 6th promised broadband activation date. Plusnet blaming Open Reach engineers for failing to keep appointments and customer service seemingly unable to resolve this. Why switch off my broadband before you can connect new #plusnetopen reachdrivingmemad

  • jakeob_e jacob (@jakeob_e) reported

    Hi @Plusnet i have about 20mb of data left so why tf do you think it’s ok to go down more often than Mia Khalifa in 2014

  • Whatthedickenzz Don (@Whatthedickenzz) reported

    @plusnethelp There’s the problem then. #openreach need to employ more engineers and the system of communication between @OpenreachHelp & @plusnet needs greatly improving. Such a poor system and blaming a third party doesn’t cut it with providing a decent customer service

  • wayne8772 wayne brownett (@wayne8772) reported

    @plusnethelp I want to cancel has the broadband doesn't work properly and devices disconnecting from WiFi all the time ,I have signed up to virgin broadband so I want to cancel plusnet

  • DadRundle The Redneck (@DadRundle) reported

    @Plusnet for a telecoms company your website and after sales service is diabolical. Goes round in circles with no answer. Only want to set up a blocked number list and your website is as useful as your live chat #rankamateurs

  • Rodmac76 Roddy (@Rodmac76) reported

    @Plusnet Having issues Glasgow area all day service been up/down any outages? Been first class before today

  • hewston_matthew Matthew Hewston (@hewston_matthew) reported

    @plusnethelp I was a happy customer until I moved house in 2019. My bills were wrong. Despite promises nothing was done. Then my account got locked in a "you have a product change in progress" cycle. I am now moving to a new supplier. How do I cancel Plusnet?

  • Fibresurf FIBRESURF. REAL HONEST BROADBAND FROM DEVON (@Fibresurf) reported

    For 2 + years #Plusnet provided no working mobile service, then spent next 6 months chasing payment via 2 different debt collectors! Plusnet still wont take me to court, so am going to take them to court. Spending the weekend writing a letter before action. I want my day in Court