Plusnet

Plusnet Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 11/28/2025 11:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hilldavidr david hill (@hilldavidr) reported

    @Plusnet hi want to cancel my btsport, still nothing on your website to allow me to do that. Please can you help? Thanks

  • BigLouComedy 😁 BIG LOU 😁 (@BigLouComedy) reported

    Massive thanks to @bt_uk #CustomerService who stood up to the plate when @Plusnet shafted me! Thanks to BT Dundee Service Desk, I won’t be without Internet for four weeks! #Plusnet Sales Team we’re disgusting and extremely rude #NeverAgain

  • HawieDoesIt Sean (@HawieDoesIt) reported

    Hi @Plusnet I just got your broadband package and I can’t watch anything on my smart tv - it played a few minutes then it’s stuck waiting for the film to download. Happens with Youtube, Netflix and BBC iPlayer. Can you please help fix this

  • maxsec Martin Hepworth (@maxsec) reported

    @sailingbikeruk @AppSecBloke Same with plusnet, everyone is dropping customer support hours these days. I wonder if the business packages are the same with phone support hrs?

  • AlkandrosMMA Stewart (@AlkandrosMMA) reported

    @JS_L00N @EAHelp I had the same problem, I was with SSE with my bb then switched to Plusnet with a new box and not had problems since, at the time I was getting 92 mg download and 20 mg upload but then found out they strangled my bandwidth which what was causing the issue.

  • tom_holt Tom Holt (@tom_holt) reported

    @Plusnet mobile network down SY23 3 postcode area since Saturday 4th am. Two Plusnet customers in same household with same issue. Diolch.

  • bigbotox Krista Blanchflower (@bigbotox) reported

    @Plusnet any problems with the transmitter in BT23 area? I don’t have any service.

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet absolute piece of **** internet. ZERO service, cant even get hold of them. 0.33Mbps speed on a fibre network. Phone number of your support page isn't even recognised. Cancelling my DD with you, bet someone from your team will call me when payment fails. Garbage company.

  • Plusnet Plusnet (@Plusnet) reported

    @gazpacholulu I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.