Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 09/17/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nickjowen Nick Owen (@nickjowen) reported

    @Plusnet You really do need to do something about your hold music. It’s bad enough holding on for the ridiculous amount of time, but to do with this music is just mean

  • SillyMo93698456 Daryl Stuermer appreciation society (@SillyMo93698456) reported

    Sodding Plusnet. They used to be a good company. I'm going into debt because they couldn't connect me up at my new address after conning me out of a months payment when i had no service. Never been in debt in my life 😠 This is the bloody BT effect. Had dealings with them before.

  • juliehunt1953 julie hunt (@juliehunt1953) reported

    @Plusnet can you tell me how long it's going to be before the mast on Bellemont Road, Frodsham is functional again. I'm told it's been out of action since Sept '22 & is the reason my mobile signal is so poor & at times non-existent

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet I can’t give you that information because I’ve had to move in with my parents so that I can do my job using their internet, so I don’t have documentation to hand. I’m also dealing with a broken down car at the moment so getting back to my house isn’t practical.

  • maz558 Sam R (@maz558) reported

    @Plusnet I’ve tried on multiple occasions and every time I’m either promised something and it’s not done or the agent doesn’t help! This has been going on since October and before and quite frankly I’m angry and fed up. I fear the only way to get my money back is via the courts!

  • HowlingmadBros Toni (@HowlingmadBros) reported

    @Plusnet hello, do you know what the incident is in west Norfolk that has meant no internet this week? The estimated fix date/time keeps getting pushed back

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet All we really need to know is are there still issues affecting Plusnet customers in the west Norfolk area, yes or no, and if so, can you please give an estimated time to fix the problem. But you just ask for my username every time which I can’t provide due to circumstances.

  • AmyIsHeRe 🌼 Amy ᴿ ❤️ 🫶🏻 (@AmyIsHeRe) reported

    @Plusnet factory reset firestick as home screen available still thinking it would fix it now won't connect at all!!! go to login into website password etc incorrect after changing it now what to do, WiFi is so bad like what is wrong with it unplugged router etc still the same 😒

  • kestrel1971 kessy nufc (@kestrel1971) reported

    @Plusnet hi, my internet has been very very slow all day, can't download on me sky box,

  • RoxanneTimmins Roxanne (@RoxanneTimmins) reported

    @Plusnet An engineer was organised by yourselves to attend my property today between 1pm and 6pm. The engineer has not attended and I still do not have working broadband. Please can you help