Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 03/08/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JimJam_Binks S (@JimJam_Binks) reported

    Overwhelmed by the speed and effective response from you @Plusnet. Is this what your 'excellent customer service' is all about?

  • AnsterLass Gillian Robertson 💙 (@AnsterLass) reported

    @siomhaithmhic @Plusnet I have the same problem. I can use the Internet but can't make or receive calls.

  • diniQ7 dini Q (@diniQ7) reported

    @Plusnet Zerocustomerservice ! In Dubai and can’t add Bolt-on because the only way to retrieve the code is via text or phone call. How antiquated and unfit for purpose. No other way to contact customer service !!!!!

  • Lbannerdale L (@Lbannerdale) reported

    @Plusnet You’d be better off sorting peoples service out that don’t work for a week!

  • AnsterLass Gillian Robertson 💙 (@AnsterLass) reported

    @Plusnet I'm currently unable to make or receive calls but have Internet. Is there a problem with the service?

  • salahmanmino just kali (@salahmanmino) reported

    @Plusnet really frustrated with the poor service from plusnet for an elderly couple. Order that was initially supposed to be activated on 16th Nov still not active. Pathetic customer service. Previous provider @johnlewis and @plusnet both taking payment.

  • LukeBHandley Luke Handley (@LukeBHandley) reported

    @Plusnet hi I rang for help with my broadband not working and was told on my last text that it would take about 15 minutes and they will be in touch again. That was over two hours ago, any idea on when I will hear something?

  • womble77 Dan Lawrence (@womble77) reported

    @Plusnet very disappointed at the service I have received today. Need to pay my bill but being charged £10 late payment even though when I login into account it still says £0 due. Anybody I speak to says they can't help with this so I will need to leave.

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    @Plusnet sick to death of your broadband dropping signal during live games of the world cup. 9 times it's gone already in 10mins.

  • WhenDawnEnds Robyn, Not Mariah Carey or Cariah Marey (@WhenDawnEnds) reported

    @Sniff122N while you're at it can you get Plusnet to support IPV6