Plusnet

Plusnet Outage Report in Diss, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 11/21/2025 03:50

November 21: Problems at Plusnet

Plusnet is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maddie_5432 Maddie Drinkwater (@maddie_5432) reported

    @Plusnet Helping my mother-in-law setup her new Plusnet service and had an email to say she's getting a new phone number...we don't want this! What can we do?!

  • Jimnoble1 Jim Noble (@Jimnoble1) reported

    @Plusnet yes my laptop spped is so slow why and i keep getting a caption saying wait, please sort this out for me

  • CallMeConflict Conflict. (@CallMeConflict) reported

    @Forsayk3nTTV @ExitLeftTV Openreach provide the fibre for most of them, problem for plusnet is they don't offer fttp. We have had it in the neck from some people down here thinking it's us saying no. But it's just plusnet not offering.

  • Chintan578 Chintan (@Chintan578) reported

    @Plusnet Clearly you ignoring some people.. actually even over the phone you treat some people different way.. my personal experience.. @Sky has much better service than you guys. such a shame that you people make difference for certain people...

  • PablitoPuce Pablo Juárez (@PablitoPuce) reported

    @Plusnet mi broadband keeps telling me that I'm connected but without internet. Help please!

  • SewUSay John Wiggell (@SewUSay) reported

    @Plusnet Why do Plusnet not have an email contact? Am trying to get them to cancel a contract and am getting the run around. The person who set up the contract is no longer with us. So will just have to cancel the Direct Debit IOT close the contract.

  • CornishJas Jasmeany (@CornishJas) reported

    @AndyJimVlogs I had no issues with plusnet only swapped to talktalk coz I needed a new tv box. I'd do a comparison and see whats cheapest.

  • walkercotton Ruth Walker-Cotton (@walkercotton) reported

    @HebdenHashtags We are plusnet and no problems here

  • incognito1986 Dr.ArnavSingh Tanwar (@incognito1986) reported

    @Plusnet 23 days, multiple calls/emails, cancelled orders - still counting days to someday finally have my internet connection! I am not sure how is this award-winning customer service?

  • MrSirStefan Stefan (@MrSirStefan) reported

    @Plusnet Been having real issues with speed and connectivity of my Broadband over the past few weeks, if I have more than one device connected wired or wireless it’s unusable on all other devices, tried upgrading to a new router however I’m getting the same issue, please help! 🙁