Plusnet

Plusnet Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/12/2026 10:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pinklilycat Zinone (@Pinklilycat) reported

    A 50 minute phone call eventually made it clear that @Plusnet had never sent it. They promised to rectify that immediately. On the 26th I called again as I *still* had no router, and therefore no broadband. My parter works from home as was having to rely on a dongle which we had

  • robwills1987 rob wills (@robwills1987) reported

    @Plusnet worst customer service I have ever experienced. Absolutely appalling and no way to get through to a manager to resolve the issue after years of terrible internet.

  • thushara175 Thushara (@thushara175) reported

    @Plusnet had a monthly sim with you for a few months now - most days I can’t make calls or receive calls either. Coverage apparently is good around my area. I’ve even tried resetting the network settings

  • ErfinderRotwang Gareth (@ErfinderRotwang) reported

    Anyone recommend a SIM only deal with an eSim? With Plusnet at the moment good value and service but they’re a step behind EE (who they piggyback) on 5G and Esim. They are much cheaper than EE though. Sky don’t do Esim yet either. Anyone else?

  • mark_burrows78 Buzz (@mark_burrows78) reported

    @Plusnet broadband down CW5 area

  • karenneemcnally KarenneeMcNally (@karenneemcnally) reported

    @MartinSLewis shout out to @Plusnet customer service great & upgrade within contract allowed saving me £10 month; every bit helps #CostOfLivingCrisis

  • Kiri_P7 Kiri (@Kiri_P7) reported

    @Plusnet no broadband service, keeps dropping constantly. Download speed 0.45 Upload 0.54. This seems to be a continuous issue. Postcode IP33. Please look into this. Thank you

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @DionneMariee @Plusnet I have exact same issue and dont know what to do to get this fixed. They are sending me stupid generic apologetic messages and are not bothered to do anything

  • robwills1987 rob wills (@robwills1987) reported

    @Plusnet This company gave me a 14 day notice to pay a bill and then when I called within the notice period they told me it had been passed to a debt collectors?! No way to speak to the manager just an endless trail of customer service reps who can’t help.

  • DangerHissy That Spaghetti Person (they/them) (@DangerHissy) reported

    Plusnet mobile mast down in West Yorkshire. Due up today or tomorrow. Give the call centre guy his due, he found the answer and gave me a timescale but would a text blast or email not have gone amiss??