Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/16/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SRWoody23 Susan Attwood (@SRWoody23) reported

    @Plusnet I’d rather have internet. Day 7 of no internet service from @Plusnet, no communication, and update I requested from bot (no people available) now says to be fixed in 14 days. I’m in a town of 100,000 people, not a remote corner of the world

  • Browner501 Sam Brown (@Browner501) reported

    @Plusnet Hey, our broadband hub has been down all day. We’ve tried the robot diagnosis, forced reset and reset to factory settings nothings worked. Any suggestions? Thanks

  • premleaguesteve Steve (@premleaguesteve) reported from Edenthorpe, England

    @Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing

  • theNewsfox Newsfox (@theNewsfox) reported

    @Plusnet I would like to cancel BT Sport can you help with this ?

  • Samuttin Sam Utting (@Samuttin) reported

    @Plusnet I knew it was a scam, but just wanted to make you aware as some poor customer might fall for it.

  • CCCJJDDD CJD (@CCCJJDDD) reported

    @Plusnet .@Plusnet so was told a pole inspection was required. No one came out. Then told I needed new line installation. Spent another few hours on hold being ignored. Arranged installation date. Now just been informed of ‘delay in installation’ ? Unbelievable bad customer service.

  • minicheddar Samlar Cheesman (@minicheddar) reported

    @Plusnet hello 👋 is there an issue with your service? Two days of constant signal dropping out is getting very boring now.

  • mark87872 mark saunders (@mark87872) reported

    @Plusnet I wish I'd never signed up with these problem with order on hold for ages I might cancel direct debit and go with someone I can speak to

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    Lost track but @Plusnet have made contact with @OpenreachHelp and there is an issue with the box. It’s only taken a week to get back to @Plusnet 🤬🤬🤬🤬🤬🤬🤬

  • bleanaskill Theresa Dickens💙#Rejoin#FBPPR#NASUWT#FBPE🔶🇮🇪 (@bleanaskill) reported

    @Plusnet It’s 3 hours since I DM’d you to say I can’t make or receive calls and your help centre closes in 42 minutes - I’d appreciate a response…