Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/17/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMrDarn Darnie (@TheMrDarn) reported

    @Plusnet I'm getting frequent broadband dropouts and frankly your website has become a minefield to use. especially trying to find closed tickets I want to reopen. please help!

  • Plusnet Plusnet (@Plusnet) reported

    @BenKPirrie I'm sorry to hear about the problems you are experiencing. I have tested your line and we are unable to find a fault causing this. Could you confirm whether the issues you experiencing are on WiFi connections or wired (ethernet) connections? Dylan Plusnet Sheffield.

  • claire_fabi Claire Fabi (@claire_fabi) reported

    @Plusnet Oh no need! Engineer has been out and fixed the problem already!

  • Dave23625134 Dave (@Dave23625134) reported

    @Plusnet Apparently my bill is increasing at the rate of inflation plus 3.9%. How you can you say it is increasing at this rate then add another 3,9% on? That's stupid. You mean you are putting prices up 9,9% which is absolutely ridiculous. Rethinking my ISP after 10 years.

  • BenKPirrie Benn (@BenKPirrie) reported

    @Plusnet been having issues with my broadband connection for a couple of weeks. Slow and low quality videos, I'm appearing very low quality through webcam which I need to use for university, pictures aren't loading at all sometimes

  • Lagertha763AD Lagertha (@Lagertha763AD) reported

    Just got an email from @Plusnet increasing bill in line with CPI plus 3.9%. Nowt like kicking customers when they're down eh? Greedy bastards 🤬🤬

  • ChrisJames452 Chris James (@ChrisJames452) reported

    @Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming

  • JasonJac2 Jason Chapman (@JasonJac2) reported

    @Plusnet business - haven't used support in ages, it looks like you are using obfuscation to reduce support. "We're always up for a chat", follow the prompts, expecting to get to a "none of the above" and raise a ticket. Nope! So why not say "we no longer offer online chats"?

  • MissHoggMods Miss H (@MissHoggMods) reported

    @Plusnet hi, brand new customer now waited more than 3 days for SIM to arrive & number has already been ported over. Unable to make or receive any phone calls atm which poses a HUGE problem for me - not least, I can't call you to speak to someone to resolve the issue! Help plz.

  • Grumpyduck Chris (@Grumpyduck) reported

    @BlondieRodge I changed my broadband supplier to Plusnet in order to get a much cheaper access to BTSport. Owned by BT, Plusnet were £20 cheaper per month than BT themselves.! Only trouble is my 18 months is up on April .