Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/21/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Click_Write Allison Livingstone 🏳️‍🌈 (@Click_Write) reported

    @Plusnet Constantly dropping out. Use 4g at home 70%+. Wife has to plug in broadband to ensure she can hold meetings. Have a booster upstairs but little diff. Today, a total of maybe over an hr just searching for WiFi. Constant lack of service and then you tell us, there are no probs!

  • Joanna3901 Joanna390 (@Joanna3901) reported

    @Plusnet shocking service yesterday. I called around 1940 and was answered by a man who said ‘we are asking our customers to call back tomorrow’. He then cut me off! 1/3

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet Been trying for 2 days to get onto your website but the login page doesn't open, is this a problem your end, or mine?

  • Click_Write Allison Livingstone 🏳️‍🌈 (@Click_Write) reported

    Yet again @Plusnet can't provide decent/any internet. I just don't get why the price we pay can't decrease based on the poor service we receive? No one should be paying for internet and then relying on their phone's 4g just to work and stay in contact with people...

  • OnlyAlex22 Alex 💙 (@OnlyAlex22) reported

    @Plusnet Thank you. Every time I tried to connect to any other network than Orange or Movistar it kept saying error. I am in another part of Spain tomorrow so will tweet again if there's any problems, hope that's ok? Thanks for your help.

  • Plusnet Plusnet (@Plusnet) reported

    @chrisnoakesy Hi there, I'm just getting in touch after the recent post that was sent to us and just checking to see if there is anything we can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield

  • heartswells Kirsty (@heartswells) reported

    @Plusnet Moved house after 5yrs as a customer with you. Service was unusable - no fault, just slow. Cancelled after 3 days,moved to Sky (able to provide much better speed). Am now being charged £125 having been told cooling off period ended before I had even moved. Can you help?

  • Plusnet Plusnet (@Plusnet) reported

    @nickschurch Hi there Nick, I'm really sorry about the issue with poor mobile signal. We're not aware of any issues but please feel free to send us a DM along with your mobile number and address including postcode and we'll check on that for you. - Adam - Plusnet Sheffield

  • calsayle14 Callum Sayle (@calsayle14) reported

    So @Plusnet take £273 out of my account incorrectly. Yet its going to take them 5 to 10 days to refund it. Absolutely shite service as per from them.

  • GarethHill1 Gareth Hill (@GarethHill1) reported

    @titchtamsin @Plusnet Looks like they can't get online at all to even reply to you! Terrible customer service