Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 03/28/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenFinn1983 Darren (@DarrenFinn1983) reported

    Anyone else had problems with #plusnet internet service today. Been cutting out and slow all day 🤬

  • OnlyAlex22 Alex 💙 (@OnlyAlex22) reported

    @Plusnet Still no signal, can you look into this for me please? Thanks.

  • pope391 Matt Pope (@pope391) reported

    @Plusnet Broadband is not working, been through all troubleshooting issues twice! Nothing at all from 3.30pm Sunday!! Very frustrated now!! PLEASE HELP!!

  • tibble_paul PAUL TIBBLE (@tibble_paul) reported

    @Plusnet your service sucks. I don’t need your help as I’ve no home internet connection right now, but when my contract finishes in January I’ll definitely be leaving your company. This’ll not do

  • cunliffe_gail Gail C (@cunliffe_gail) reported

    @OpenreachHelp Plusnet were going to be our new provider but they let us down so we signed up with TalkTalk but they have now cancelled our order as they couldn't transfer landline number. So currently no provider. Compounds the issue with your engineers failing to do the job they were meant to

  • RetroOwenttv RetroOwen.TTV (@RetroOwenttv) reported

    @Plusnet still countless issue with your internet even with a new router ! Absolutely shocking internet!! Can’t even stream theselast few days as it’s constant cutting out and I’m on the only one using the internet and hard wired ! Sick of it ! Get me out of this contract!!

  • kumonryuzoa richard mark (@kumonryuzoa) reported

    @Plusnet how do you justify having such a poor customer service/ support? I have a new sim which arrived last week- I cannot make or receive calls or txts - no one will answer emails, support requests or direct messages on here- appalling!!

  • RealMackriell Jacob Mackriell (Crosse) (@RealMackriell) reported

    @ellehardy I’ve used them all at one point or another. Vodafone (and Virgin) are bad. Tesco is good and cheap, and uses O2 signal which is good (O2 tend to be expensive) GiffGaff is great if you have a phone already. EE (& plusnet & BT) are ok but unreliable with poor Customer service.

  • theRealNicMonks nic monks (@theRealNicMonks) reported

    @Plusnet Thanks Curtis. I appreciate the help. Frustrating that we seem to have lost a couple of weeks and knocked my confidence in the previously excellent support. Hoping it’s plain sailing from here.

  • Lucy_eats_shoe It's Lucy (@Lucy_eats_shoe) reported

    @Plusnet Is by far the worst internet service provider I have ever had the displeasure of being forced to use. Still using dial-up on a line that is disconnected about half of the time. I can’t even switch out because it’s included in my current rent. Good riddance when I move.