Plusnet

Plusnet Outage Report in Diss, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 11/26/2025 17:15

November 26: Problems at Plusnet

Plusnet is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wiska11 cov (@wiska11) reported

    @Plusnet Trying to connect to the internet all weekend again … poor service I’ve sent you a message

  • Chris4man Chris (@Chris4man) reported

    @Plusnet Why isn't it being offered. There can't be a technical reason surely. If you offered this I'd definitely stay with you. As it is I'm going to have to look at switching network in the very near future.

  • ElSpark Mr P (@ElSpark) reported

    @Plusnet Hi - had a call from the BT engineer today, he said my line would be fixed today. Got home and internet is still not working. Would it be possible for an update?

  • Plusnet Plusnet (@Plusnet) reported

    @ditherella No problem, give us a shout if you need anything else Jenny, take care for now. -Adam, Plusnet Leeds 🤓

  • tomchadwin Tom Chadwin (@tomchadwin) reported

    @Plusnet Hello. My in-laws are have no broadband since this morning in Hexham. Your service status page seems to show no issue. Are you aware of anything? Thanks.

  • DrJoeMorrison Joe doing philosophy in public without impact (@DrJoeMorrison) reported

    @tomrade_ I've always used plusnet, excellent customer service, something like 22 quid a month for unlimited fibre if you sign an 18 month contract

  • D69Happy HappyD69, Happy Dude's broken soul (@D69Happy) reported

    Can't access either XhamsterLive & Stripchat via uk networks tonight(EE or Plusnet) gone. However if I geo block my location, and go Via a VPN it is all rosie. Checked both land and mobile network here so it not my IP blocked. Having to VPN to dutch networks 2 view English lasses

  • kayscott88 kay scott (@kayscott88) reported

    @Plusnet hi I joined you broadband 3 weeks ago and was supposed to get my £70 reward card 10 days after activation but I havent recieved my email yet so was hoping you could help.

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet Already DMed you about issue but sadly looks like cap has returned to account. Ah the joys of wear and tear over many many years

  • COYCOLTD CHEAPTONER4U.COM (@COYCOLTD) reported

    @Plusnet Well I'm still waiting for my voucher since 6 months customer service said 5 days !!