Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 02/12/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    @Plusnet Hi, I can't send or receive txts anymore, I just get the message "Can't send message with plusnet - error 0" How do I fix this please?

  • Olibobs3 Olibobs (@Olibobs3) reported

    @Plusnet not able to make/receive calls again!!! What is going on with your service? - this is becoming a regular occurrence!!

  • TerryDownes20 Terry Downes (@TerryDownes20) reported

    @Plusnet What's the average wait time for calling the customer support number?? I'm 40 mins in and losing the will to live with all these Christmas songs in my ear! Do you have a chat window I can use?

  • MrSirStefan Stefan (@MrSirStefan) reported

    @Plusnet Hi, i’m having issues with my broadband cutting off every day just now, it ranges from being down for a couple of minutes to several hours at a time, this is very annoying while trying to work from home :( Please can someone look in to this for me

  • AlisonclaireH Alison Hetherington (@AlisonclaireH) reported

    @Plusnet why do I keep getting text messages saying I’m up my smart cap when my phone has the data switched off? Please help

  • JohnHuggett7 John Huggett (@JohnHuggett7) reported

    @siomhaithmhic @Plusnet Where are you located roughly. I'm based in Kent and had the same issue a few hours ago with very intermittent ability to make or receive mobile calls.

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    Hi @Plusnet Are you ever going to introduce wifi calling? We get very poor or no reception where we live ever since the Orange merger & removal of one of the masts around here. My contract renews in January and this time I do need to have wifi calling, or go elsewhere to get it.

  • k84_kim Kim🌲🏳️‍🌈🏳️‍⚧️🌲 (@k84_kim) reported

    @LudiLegacyy @Plusnet Wtf that is shocking

  • cml_smith Charlotte Smith (@cml_smith) reported

    @WelshGasDoc @EE My PlusNet is also not working, which I believe is on the EE network

  • AnsterLass Gillian Robertson 💙 (@AnsterLass) reported

    @siomhaithmhic @Plusnet I have the same problem. I can use the Internet but can't make or receive calls.