Plusnet Outage Report in Diss, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Diss, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Shiv
(@sh1van1) reported
@Plusnet hi I have been waiting for over a week for a SIM card I was suppose to receive a week ago. I’m unable to make calls bc you switched my phone over. Can you reverse the switch of network?
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Samlar Cheesman
(@minicheddar) reported
@Plusnet good morning I’ve sent over the pics as you wanted me too but not heard anything back for 2 days. Help!
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James
(@jamclarkey) reported
@JudySismey I don't think PlusNet offers Full Fibre broadband with a voice service so you may need to move to BT's Full Fibre package with BT Digital Voice (Internet based phone service)
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🏳️🌈 Felyx Lawson 🏳️🌈
(@FelyxLawson) reported
@Plusnet this is second time in two months I’ve had to contact you. Our speed is currently sitting around 1-2Mbs which is far lower than the guaranteed 28Mbs. It also can’t be wireless interference since two of machines getting slow connection are wired into the router
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404 page not found
(@TheRealBorisJo3) reported
@Plusnet 2/3 so if we spent 6 hours on the phone in total, you value our time at £2.50 an hour. Interesting. The wifi signal is your guaranteed minimum which is about the speed of a second class stamp. Nice people at the end of your phone lines BUT
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Plastik Edukator
(@ManyFacedTMan) reported
@Plusnet my bill has gone up 50% this month! 3 months into a new 18 month contract and the customer service phone number on your website is not recognised. I need to speak to someone please
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Charlie Goodall
(@goodall_charlie) reported
@Plusnet our electric has been off yesterday due to work on the grid. Since it’s back on our WiFi is really slow & not working properly. How can we test it?
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Chris Widgery
(@Chris_Widgery) reported
@Plusnet I want to make a complaint about your service. The only way I can make a complaint is by calling you. But you never answer your phone. Catch 22. Any ideas?
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Martin Watson
(@mw_hufc) reported
@MarkSJordan @Plusnet Most modern phones support voice over wifi so signal boosters are getting a bit old hat as the phone will switch to using the wifi it's attached to instead.
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Plusnet
(@Plusnet) reported
@simonbg12 Hi Simon, I'm very sorry to hear about your experience. I'm afraid that we're unable to discuss John Lewis Broadband accounts via our Social Media Support Channels, so I would ask that you please contact our Support Team on 0800 432 0200. -AJ, Plusnet Sheffield