Plusnet

Plusnet Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 02/20/2026 15:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ewinanna 🌱 Elithe Inanna 🌸 ENVtuber (@ewinanna) reported

    Adam at the @plusnet social media team is the one employee I actually trust to get help from, 4 people on the phone today told me my broadband will be down for 10 working days, he’s just sorted it in seconds. Give this man a raise - a credit to the company

  • _raychul R (@_raychul) reported

    @Plusnet hello, I rang yesterday to report issue on my broadband. We tried troubleshooting with no luck so they were going to look into a potential fault on my line and request for a callback. Is there any way to chase this? I have a busy WFH day tomorrow and need my internet

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet @plusnethelp really need to look at their support of email and archiving without notice active email accounts. Either raise the quotas or dont archive live emails. If you do archive mailbox you should be prepared to unarchive within minutes not up to 72 hours

  • BiteYourBrum Bite Your Brum (she/her) (@BiteYourBrum) reported

    Hope everyone’s having a great day - except the multiple useless morons working for Plusnet that have made moving home a nightmare and couldn’t give a crap about it. Hope your next **** is a cactus 👍🏼

  • Plusnet Plusnet (@Plusnet) reported

    @mac_lee Hi Lee, I'm sorry to hear about this. So we can take a further look, are you able to confirm the Username and also the issue via a DM please? - Curtis, Plusnet Sheffield

  • Thurlue Brennan: #DuoAntipodes #CelticBrennan #FBPE (@Thurlue) reported

    @MadeleinaKay @AndyParker18 @VodafoneUK Don't hold your breath. Vodafone is by far the worst provider I've had. Totally incompetent. Also, their alleged superfast fibre is worse than the worst Plusnet connectivity I've had. Mobile wise: tell them "abc" and they'll do "def" then decline you on unsubstantiated grounds.

  • moshi_cs moshi (@moshi_cs) reported

    @plusnet internet has been mega slow since yesterday and has now been down since 7 this morning. please help

  • thetigsy TheTigsy (@thetigsy) reported

    @Plusnet Internet's been down for the last 8 hours and going through the hub manager does nothing, is there any form of outage in any of the Kentish areas by chance?

  • Chris_P_Lewis Christopher Lewis (@Chris_P_Lewis) reported

    @Plusnet I had to contact you tbf. Your customer service is normally brilliant so I'll let you off. 👍