Plusnet Outage Report in Diss, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Diss, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jabber 👉🏻💥
(@unogemini) reported
@Plusnet Hi there, this is still an issue. Internet is still cutting out sporadically throughout the day. Can we please have someone come and fix this now? It's been days with no improvement. Thanks.
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Kate Fox
(@KateFox38212087) reported
@Plusnet Is your Customer Service open today? It says on your website open Monday - Sunday 8am to 8pm but when you ring the phone line it says Monday - Friday???
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Kingsland Mush
(@KingslandMush) reported
.@Plusnet agreed we could turn our new internet on at new property by Monday LATEST, now they processed it wrong and now are saying JANUARY 3RD. Awful awful service, no solutions and my partner and I work from home so need internet. Crap.
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Greg Figuiere
(@GuerrillaGreg) reported
@Plusnet, I've had FTTP installed at my home this week and I'm still getting speeds comparable to copper/FTTC. I've been trying to get hold of the support team via telephone, but my call keeps getting dropped automatically after approx. 25 mins on hold. Is there an email contact?
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Ricardo Ministro
(@RicardoMinistr0) reported
@Plusnet having issues with my plusnet mobile - cannot call you from my plusnet number nor get help via the website either. Please get in touch with me ASAP Thanks
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Lee Munday
(@muns80y) reported
@Plusnet Still no answer or resolution. Terrible company
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Jabber 👉🏻💥
(@unogemini) reported
@Plusnet Hi there, this is still an issue. Internet is still cutting out sporadically throughout the day. Can we please have someone come and fix this now? It's been nearly a week with no improvement. Thanks.
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RJ
(@RhysJMiller) reported
@Plusnet Hi, just wondering if it’s the norm to wait 40 minutes (so far) to speak with someone through your phone lines? If so I may have to rethink my order. Not sure how this constitutes “Best Customer Service” awards.
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The Folklore Podcast
(@folklorepod) reported
@Plusnet The ongoing problem is line dropping is stable at the moment but it's been much more unreliable than our neighbours on other providers. As we rely on good connectivity for work we are starting to get concerned that we may need to change
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Andrew Kerr
(@TheAndrewKerr) reported
@plusnet Hello, I am in Edinburgh, EH4, and my broadband went dead about 15 mins ago. Is there a problem?