Plusnet

Plusnet Outage Report in Diss, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 11/21/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @peztyke Hello, thanks for getting in touch and I hope you're well. I'm sorry to hear this and for the inconvenience this must have caused you. Please direct message your account username and I would be happy to help in anyway I can. - Beth, Plusnet Sheffield

  • crystallised123 crystallised_anxiety (@crystallised123) reported

    Was @Plusnet down?????

  • ACHRAFAMIRI Achraf Amiri (@ACHRAFAMIRI) reported

    @Plusnet My internet connection is EXTREMELY SLOW—it takes over 20sec to load a basic Google page… Perfectly lamentable while working from home! I’m extremely unsatisfied with your service and must consider switching internet provider if this doesn’t improve ASAP. Not a + but -

  • Plusnet Plusnet (@Plusnet) reported

    @MrSirStefan I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • DownsTrader Country Craft Workshops (@DownsTrader) reported

    @Plusnet How do I cancel my line rental and broadband due to house move…None of your phone numbers are working/recognised… and cant find how to do it online

  • 140Okay Avril Lee (@140Okay) reported

    @LindsCollumbell @BT @Plusnet Nightmare! What appalling service!

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet Any update on the works and temporary fix please? Thanks

  • emartin0157 LovingDaddy 💕 (@emartin0157) reported

    @Plusnet Please contact me I'm a new customer but don't have a router????

  • Plusnet Plusnet (@Plusnet) reported

    @RyanHeywood18 In terms of your cost, I'd recommend that you speak to our Customer Options team as they may be able to move you on to a better package. You can reach the team on 0800 013 2632 Regards, Emily Plusnet Leeds 🌞

  • littlejanwood jan wood (@littlejanwood) reported

    @Plusnet I don't like to think of you being bores so, can you tell me why my signal strength has dropped to next to nothing when, 2 weeks ago, it was at full strength?