Plusnet

Plusnet Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Diss, Norfolk, England 01/09/2026 22:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @HelloFromMarcus @Plusnet It is…I never experienced anything like this before. I can read emails on my phone as IMAP seems to be working but for my work I need it on my PC and that required POP3 which now doesn’t work…but it did on Friday!

  • MaKhumz33 Gre Maz (@MaKhumz33) reported

    @Plusnet Your customer services number is not working. Do you have a new one?

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @plusnet I’ve tried the pop3 settings for madasafish (which worked on Friday), freenetname (that worked last Monday) and plusnet (never worked) and none work…all saying my username / password not recognised HELP!

  • DAW4 Denise Woodcock (@DAW4) reported

    @Plusnet @MartinWoodward2 Webmail still problem for me, its bad at best of times, now non-existent. Sometimes it says mailbox empty, sometimes there's a number, no folders and server error messages. Fed up of trying to get in there.

  • The_Parson Jon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@The_Parson) reported

    @Plusnet Wireless connections only. Though, at the time only my laptop was using the wifi and was in the same room as the router. I have issues with wifi connectivity throughout the house.

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @plusnet Afternoon! I was just wondering what the situation was with your email. After my email was up and running on Friday my Pop3 email is now not working! Any ideas? This is rather urgent for work?

  • Wibblebum Scott Rae (@Wibblebum) reported

    @Plusnet what's going on with my email?? Its *still* not working properly!!!! I'm expecting paperwork for a new job, what's going on and when is it going to be *fully* fixed???

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    If you have fantasised about using @Plusnet for your emails, don't, just don't. We are now on day 6 of emails not working properly. They also haven't done the domain transfer they promised yesterday.

  • G3or63 George Hart (@G3or63) reported

    @Plusnet I've had a long running issue with my broadband and your support staff told me I would be compensated at £8 per day. It appears to have finally be resolved and I've received a £15 credit on my account? huh? The ticket has been closed so I can't object. Ticket: 217876974