Plusnet

Plusnet Outage Report in Cockburnspath, The Scottish Borders, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cockburnspath, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cockburnspath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cockburnspath, The Scottish Borders, Scotland 02/01/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Billygamble Brendan Traynor 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@Billygamble) reported

    @Plusnet Broadband down in G84, do you know when it will be restored? #helensburgh

  • girl_mancunian MancunianGirl (@girl_mancunian) reported

    @Plusnet @OVLHSSociety How about you address those people who have been left without internet since 1am? Or explain why there is no overnight support? Or why your call centre won't answer calls? Or text messages go unanswered? Not. Good. Enough.

  • bethcsmith23 Beth (@bethcsmith23) reported

    @andig80 @stayingaliveuk @Plusnet I just had a message telling me to try and call from a different phone as if mine was the problem when a lot of people can't get through. 🙄 shocking.

  • Plusnet Plusnet (@Plusnet) reported

    @tyler_allicock Hi Tyler, we are very sorry that some customers are experiencing problems with broadband services this morning. This should now be fixed, are you able to reset the router and let us know if you're having any further issues. - Curtis, Plusnet Sheffield

  • philip_jewer ⚫ Phil Jewer #FBPE (@philip_jewer) reported

    @katycolbert @Plusnet Me too but blimey it's slow!

  • jameslodge James Lodge (@jameslodge) reported

    @Plusnet has the U.K. government mandated this outage 2 force people back to the office? WFH users are now sitting there with no heat (to expensive) and unable to keep warm by frantically refreshing social media! All they have is the warmth from the glow of the router red light.

  • Plusnet Plusnet (@Plusnet) reported

    @MarkusDarkus83 Hi Mark, I'm sorry to see you're unable to use the internet. There has been an outage this morning which should have been resolved now. Are you able to reset your router and let us know if this is now working? - Curtis, Plusnet Sheffield

  • RuthDucker Ruth Ducker (@RuthDucker) reported

    Experiencing Internet outage @Plusnet via #johnlewisinternet .. my workday has just ground to a monumental halt. When working from home doesn't work. Suddenly realise I spend my entire day on video calls.. so I can safely say deadlines are not happening today.

  • NeilHerbert Neil Herbert (@NeilHerbert) reported

    @thinkplaymake @Plusnet @RainbowsEnd69 Yeah can't even ping an IP address. Was hoping it would just be a DNS issue and switch to 8.8.8.8 or something, but no. Can't even ping that!

  • girl_mancunian MancunianGirl (@girl_mancunian) reported

    @Plusnet why are you responding only to individuals when you can clearly see, and your website confirms, that almost all your customers are down?