Plusnet

Plusnet Outage Report in Cockburnspath, The Scottish Borders, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cockburnspath, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cockburnspath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cockburnspath, The Scottish Borders, Scotland 12/12/2025 05:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinsinclair4 martin sinclair (@martinsinclair4) reported

    @Plusnet This company needs shutting down permanently it's illegal what they're doing not being able to provide an internet and phone connection is terrible I've cancelled my direct debit and refusing to pay a single penny until I have proper internet connection and phone line

  • BlinkinEll BlinkinEll (@BlinkinEll) reported

    @plusnethelp hi as I'm sure you will knie, the Plusnet customer service line has a recorded response stating 'cannot take calls, try tomorrow'. How do I get an update on my order / change from current provider to Plusnet please?

  • CalamityMum Lady Jane (@CalamityMum) reported

    @Plusnet just signed up. Broadband was working for about 30 mins. Can't sign in now. Waiting on helpline for over half an hour already. Can anyone help?

  • julia_melville Julia Melville (@julia_melville) reported

    @Plusnet Hi we have a problem with our business internet connection. I’ve spoken to one of your colleagues but we didn’t get very far as Google was down, we got cut off the call and she didn’t ring back!!This is becoming urgent and I would really appreciate some support . Thanks

  • Dr_EmWhitaker Emilie Whitaker (@Dr_EmWhitaker) reported

    @BarclaysUKHelp unable to respond to your text message because @Plusnet don't allow short code numbers on their network. Tried live chat X3 times. First no response from advisor, second the app logged me out then back, now, no response.

  • James_Bryce James Bryce (@James_Bryce) reported

    @plusnethelp Have signed up with plusnet. u/n: jamesbryce. I believe current provider (Sky) is disconnected once your service is running. However, the Sky service was set up by my daughter, Hester Owenhill, same address & phone number. Your advice please. James Hill.

  • jgscotland John Glancy (@jgscotland) reported

    @Plusnet I’m a new customer who has been trying to get through to you most of the day as my internet is down and I’ve held for over 20 minutes on several occasions only to be cut off! To make matters worse, your live chat is down!

  • _elliottxo ally...💚 (@_elliottxo) reported

    @Plusnet @plusnethelp I’ve come home and seen that my broadband had no connection. Tried to see if there’s a service problem and there’s no signs of a problem! Any help would suffice please

  • power_of_h Horatio (@power_of_h) reported

    So glad I’m paying for @plusnethelp @Plusnet and so far in the last hour it’s crashed 5 times! Yet they have not informed customers of issues

  • Phielalu soph🏙 (@Phielalu) reported

    @HannahRose1401 @Plusnet @plusnethelp I get issues on Plusnet with prime too. Except I don’t get it on any other streaming service, just prime and it’s doing my nut in. In the last week it seems to have blocked the app completely from use.