Plusnet

Plusnet Outage Report in Cockburnspath, The Scottish Borders, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cockburnspath, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cockburnspath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cockburnspath, The Scottish Borders, Scotland 12/05/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @Plusnet Hi...no internet since 23.12. Just the same as 2 weeks ago, signal strength says excellent but I have no broadband. If there is maintenance going on we would get a message so it can't be that. What's the reason?

  • Plusnet Plusnet (@Plusnet) reported

    @nisascotland Hi Shahid. I'm so sorry for the delay in getting back to you and that you've been having problems with your service! I appreciate the inconvenience that this must have caused. I've checked with our suppliers and they've advised that they've recently fixed a problem Plusnet Leeds

  • thomc82 Thom Cooper (@thomc82) reported

    Come on @Plusnet. Over a week now with no or intermittent broadband. Twice you've told us that it's resolved when it hasn't been, 2 days waiting for mystery engineers to never show up. Still no internet access and paying a fortune for a service I'm not receiving!

  • nickswimcycle Nick Read (@nickswimcycle) reported

    @plusnet No mobile signal in EX10 8 for 2 days now. What's going on?

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!

  • mrsbickerstaffe Georgina (@mrsbickerstaffe) reported

    @Plusnet daughter has transferred her service to you. Put sim in last night but still says no service today. Can you advise please? Can’t call you to ask - lost my voice!!!

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @March_Hare82 @Plusnet @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!

  • KateKirk79 Katie Kirk (@KateKirk79) reported

    @musicmanleeds @Plusnet Useless!! I've had enough.Still waiting for them to explain why we're paying £40 for rubbish internet connection? We were pushed in to renewing 24mth contract all because we'd moved down the road and it would have cost loads for this move unless we renewed! Appalling.

  • Plusnet Plusnet (@Plusnet) reported

    @watton2_karen Sorry about that Karen, you should have received an email offering a Hub Two router or money towards a mesh system/boosters. Please let me know if you continue to have any problems once you have the Hub Two and I'll look into this further for you. Regards, Emily Plusnet Leeds

  • mrsbickerstaffe Georgina (@mrsbickerstaffe) reported

    @Plusnet had email to say sim was active at 4:45am. She’s turned phone off and on again but can’t get a signal and if I call her it goes straight to her old providers voicemail service?