Plusnet outages and service status in Cockburnspath, Scotland

Problems in the last 24 hours in Cockburnspath, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cockburnspath, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonny Long (@JonnyLong77) reported 2 minutes ago

  @Plusnet I need help with my account, I am supposed to have an engineer out today as I’ve moved home 2 weeks ago, this was arranged for today, I have taken time off work to be emailed just now to let me know it has been changed now to the 15th. Compete disgrace.

• 
  Peter and Elsa (@elsa_peter) reported 6 minutes ago

  @Plusnet do not get this company to provide you with their service, Only good when they try to get you in board. Afterwards only money orientated!!!

• 
  Bernard Carthy (@CarthyBernard) reported 10 minutes ago

  Hi @Plusnet I've still not received my router and my contract starts tomorrow. I understand there have been postal strikes but when I've tried calling you this evening, despite you still being open, you've said it's too late to call. Pretty poor service tbh.

• 
  Golf Nutts (@golf_nutts) reported 10 minutes ago

  @Plusnet Hi will from Sheffield. I’ve currently raised 3 issues and still not resolved. Been promised a managers call back twice to no avail. I’d click the link but my internet doesn’t work at home? #goingroundincircles

• 
  Dan Robinson (@jenningshtg) reported 11 minutes ago

  @Plusnet Hi there, it's apparent that the factors in this case are down to @VodafoneUK having better organisational skills... Or possibly clout with Openreach... Which is ironic considering who owns who in the telecoms market. Yes we're online now, although speeds are still inconsistent.

• 
  ChomBot (@ChomBot26) reported 16 minutes ago

  (13) Conclusion: Plusnet's 'Award-winning customer service is the polar opposite of what it is in reality, They have not helped us one bit, and it was only yesterday (5 Weeks in) that we could contact a senior faults person. And Openreach communications with Plusnet are pathetic.

• 
  Plusnet (@Plusnet) reported 21 minutes ago

  @spaceman1000 Hi there Mark, I'm really sorry about the issue and sorry too for us taking so long to get back to you. Could you get back to us on a DM with your mobile number if there's still an issue? - Adam - Plusnet Sheffield

• 
  CHW (@chrisw333) reported 23 minutes ago

  ..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice

• 
  Ollie (@Olliehelp1) reported 28 minutes ago

  @Plusnet 4 weeks without Internet after moving in with no date for a connection. Do not use this company. It also takes an hour to get through to customer service on the phones.

• 
  Caroline Wynne (@CarolineWynne13) reported 33 minutes ago

  @Plusnet Hi sim finally arrived on Tuesday. Any chance we can move the payment date as I was with yourselves 4.5 days before I could actually use the service I’d paid for. Thanks