Plusnet Outage Report in Cockburnspath, The Scottish Borders, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Cockburnspath, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cockburnspath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nina Christal
(@NinaChristal) reported
@Plusnet would someone please contact me, I'm still waiting automated compensation from your error - i don't feel like I should be the one chasing for compensation it was bad enough you cutting me off for a month, and you've taken a goodwill payment!
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Frosty
(@billyfrost) reported
@Plusnet wow! Just called Plusnet support to query a bill and had one of their customer service team shout me down, as I'd disputed messaging in a contract renewal email. For a company that prides itself on "straightforward broadband" this experience feels anything but
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John Luffrum
(@JohnLuffrum) reported
@Plusnet waiting 2 days now for a response from my query - just get automated response that says ‘one of our helpful staff will get back to you’. What’s happened to their service?
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Dave Fox
(@OfficialDaveFox) reported
@MarieMartens @TallyForms Please help. Your site is down. I’m in the uk and use Plusnet.
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Andrew Johnson
(@typentre) reported
@Plusnet absolutely brilliant customer service from Rachael in payments this morning. Explained the two processes we needed to do and then went through them very clearly, explaining as she went 👏👏👏
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Becky Lou
(@BeckyLakey) reported
@Plusnet I'm paying for the privilege of 900mbps and your service is consistently poor - averaging around 27mbps using the test on your website. I think my household is within our rights to break the contract early due to your failure to provide the service paid for.
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Sean
(@Sean6374) reported
@DawnSunrise1 It often happens with streaming tv, that's why I have fitted an aerial to my tv as a backup for my freesat signal and my plusnet broadband box.
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Gordon Hill 🇬🇧 🇺🇦 #NAFO
(@gordon861) reported
@Lost_Signal In the UK, I had this exact issue with every fibre provider. They were all selling the fact that it came with some super mesh router. Ended up with @Plusnet own router no problem here are the settings. (Although they did insist on send their own router too)
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fluffymufti
(@fluffymuft11805) reported
@Plusnet I'm having speed problems with my broadband. What email addresss should I use to send the speed tests I've carried out?
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Alexis Haines
(@HainesAlexis) reported
@PlusnetOfficial Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?