Plusnet Outage Report in Cockburnspath, The Scottish Borders, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Cockburnspath, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cockburnspath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• not39 (@finishedat39) reported 4 minutes ago

  @plusnet So much for "customer service". No reply to DMs. No chat function. Lengthy call waits. Broadband speed less than half guaranteed.#ripoff

• pabreen8924 (@pabreen8924) reported 5 minutes ago

  @Plusnet all this lovely publicity about caring and helping and yet the service is deteriorating and no response to tweets or from the help line. I wish I had never renewed let alone paid extra for supposedly better speed. Rubbish service. Will not recommend to anyone

• Chris Gorman (@thekrzr) reported 5 minutes ago

  @plusnethelp Hey Plusnet! Are you going to answer any of my Tweets! My network connection is as stable as Chernobyl at the moment, trying to work from home with little or no success!

• Clare Mills - charities are #NeverMoreNeeded (@Clare_NAVCA) reported 6 minutes ago

  @doitjusticeltd @mssophiaparker I put up with an awful lot of "Mrs" when I did finally get through to PlusNet last week - I really had lost the will to tackle it after 6 hours on hold...

• Jackie Foy (@JackieFoy6) reported 8 minutes ago

  @plusnethelp help SIM card has still not arrived. Left with no phone as number has been ported over. Paying PlusNet & my old provider and PlusNet blaming Royal Mail, don’t think it was Royal Mail who activated SIM n ported number before costumer had received SIM!

• Crone(akaCorona)🤒Alone😷BA(Open)Hons (@PamillaBAV1) reported 9 minutes ago

  @Plusnet "No problem" when there most evidently IS a problem just not appropriate.

• alex pomphrey (@alexpomphrey) reported 10 minutes ago

  @plusnethelp Well, 3 weeks in @WeAreOpenreach finished at GU33 7QB today. Telephone OK pm. Internet is NOT! - 2Mbps Down; 0.5Mbps Up. Much lower than guaranteed bracket. An Openreach issue or Plusnet's? Please check and remedy ASAP.

• Marc (@_Marc_74) reported 13 minutes ago

  @plusnethelp @martinsinclair4 @EccP16Biology waiting days just for a response to a dm...... never an issue with plusnet until you asked if i wanted to upgrade. they broke my connection and now you wont talk

• Nikki Applewhite (@applesnj) reported 14 minutes ago

  @plusnethelp @Plusnet please please can you help my friends who have had no internet now for over 2 weeks. They are 85 years old. Your customer care seems non existent HELP them please.

• lucinda khan (@lucyjkhan) reported 19 minutes ago

  @Plusnet Now told on the phone there is a fault on the line and it will take till tuesday evening to fix as Open Reach dont work at the weekend. This means unable to work from home during COVID