Plusnet

Plusnet Outage Report in Cockburnspath, The Scottish Borders, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cockburnspath, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cockburnspath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cockburnspath, The Scottish Borders, Scotland 01/13/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SQLCadavre Craig Wilkinson (@SQLCadavre) reported

    Oh. . . hang on. . . it might've been @Plusnet. Reconnected my @Google Nest WiFi router and it successfully connected this time. Networking is like black magic, I should've just sacrificed a chicken when it went down

  • annmilne9 anna milne (@annmilne9) reported

    @Plusnet My internet went down around midnight and has not long come back on DT4 area. Not good. Customer services phoneline just says busy/cant answer calls phone back later 2day/2morrow.

  • NeilHerbert Neil Herbert (@NeilHerbert) reported

    @Plusnet @solarwhite100 @zabbix I'm now waiting patiently for plusnet to terminate my contract for slating them here... it's ok it'll probably take a while for them to figure it out....

  • Plusnet Plusnet (@Plusnet) reported

    @richardflatt Hi there, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @Plusnet @MarkusDarkus83 It would be helpful to know what the specific detail of the outage was please? Please be more transparent with your customers.

  • Plusnet Plusnet (@Plusnet) reported

    @uxentriko For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield

  • Somethi21372373 SomethingBetterChange (@Somethi21372373) reported

    @Plusnet It wasn’t a short time!!! It went down at midnight & didn’t come back on til 9 this morning!! Why lie?!?!? I’ll be switching provider if this is how you lie to customers!!!

  • SandraMarkey Sandra Markey (@SandraMarkey) reported

    @Plusnet 4) I appreciate your personal friendly response, but Plusnet need to reflect on what when wrong and how long it took to detect and respond (and then make changes), rather than try and downplay the issue.

  • _paulfreeman Paul Freeman (@_paulfreeman) reported

    Nice to see the amount of @plusnet tweets mentioning that what looks to be a major outage affected "a small number of customers" ;-)

  • Plusnet Plusnet (@Plusnet) reported

    @Fiery_Fae Hi there, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield