Plusnet outages and service status in Cockburnspath, Scotland

Problems in the last 24 hours in Cockburnspath, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cockburnspath, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atholl Allan (@AllanAtholl) reported 8 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  Ian Billings Dereham, Norfolk 📷🦉🧳🏏🗺🇬🇧 (@Ian_norvic) reported 8 minutes ago

  @ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.

• 
  Jay (@Jason87r) reported 11 minutes ago

  Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

• 
  Robert Martin (@AndyGraysdouble) reported 13 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  TU_Crypto_News (@TU_Crypto_News) reported 14 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  -on a beach- (@iamonabeach) reported 14 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

• 
  Aled Roberts (@aledrob) reported 19 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 19 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  The Calmer Llama (@EltontoNick) reported 24 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  Edward Grefenstette (@egrefen) reported 24 minutes ago

  @Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.