Plusnet Outage Report in Cockburnspath, The Scottish Borders, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cockburnspath, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cockburnspath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dunn
(@Tweeter1804) reported
@pIusnethelp can anyone at plusnet help with my porting issues?
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matt brown
(@MattMattbrown) reported
@Plusnet Began trying to port over to you from bt a week ago.been without any mobile service whatsoever since. Called but advisors appear to have no clue what is happening. Can you please update on what the issue is and how much longer it's going to take to resolve?
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S. 🏴 🇨🇾
(@Farno38) reported
@Plusnet just had my bill and it's over double what it should be. Been waiting on the phone for over 30 minutes. This isn't like your customer service! You ok?
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KRO.rozza
(@Rozzakro) reported
@Leslemcee @Plusnet Having the exact same problem, one week no service , seem stuck between my new and old number after porting. Customer service useless, just fobbed off with were working on it but don't know when it will be fixed. Luckily on a 30 day contract so be cancelling soon. Awful
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Stuart Fraser
(@Felix_of_Mars) reported
@Plusnet Do you still track requests via DM. I sent one last evening and still not been looked at. I didn't realise you closed the other support channel at first.
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Soph(isticated)
(@sophoftheyear) reported
Been without a working phone now since Friday, due to issues moving my old number over to @Plusnet. Been trying to call customer support all week, but with little luck. One advisor just hung up on me instead of putting me on hold. When is this going to get sorted out PLEASE
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Denise 'Checo' Pope
(@LaPope79) reported
@Plusnet Thanks for the response. Do you think it's fair to charge a customer of over 11 years such a high early termination fee? Leaves a very bad taste to be honest. Certainly wont be returning to Plusnet ever, or recommending you as I once did.
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Emma Chaplin💙
(@MsEmmaChaplin) reported
So @Plusnet have shoved a 9% increase in my "fixed price" broadband fee for a pretty poor service. Then failed to call me back about it as promised. Who is better these days?
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Plusnet
(@Plusnet) reported
@nainasavraj Hi Naina, I'm really sorry to hear this loss of service is interrupting your work. If we've already booked an engineer, it sounds like the situation isn't something we can resolve remotely; so we'd need to wait for the engineer visit to complete first. -Tony Plusnet Sheffield
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Devon Page MSc
(@devonrpage) reported
@Plusnet cumulatively spent over 1.5 hours this past week waiting to speak to you. Still not being able to get someone to pick up and waiting on the phone again now. I’ve also sent a complaint.