Plusnet Outage Report in Cleator Moor, Cumbria, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cleator Moor, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cleator Moor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Sunn O))))))))))))))
(@pete_ahab) reported
My first ever call to @Plusnet and I’m waiting 30 minutes and counting for you to answer. My landline not working since the switch. Poor service.
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Amanda Bird
(@Oxtedbird) reported
@Ofcom how can I make a formal complaint about @Plusnet? Over two weeks without internet. Appalling customer service. Impact has been huge. @BBCWatchdog I cannot believe we are the only ones impacted.
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Ruttager
(@RuttagerR1) reported
@Plusnet evening. You were supposed to have migrated my parents broadband to their new house last week but have failed to do so. She's tried phoning but was told the systems are down so they couldn't check. 🤔 Can we get this resolved please.
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Andrew Booton 🇬🇧
(@AndrewBooton) reported
25 minutes on hold to get through to @Plusnet to sort out my abysmal broadband service. Put the phone down. Redial for option to leave them. Get through in 3 rings.
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Stuart Brooks
(@Stuartwx) reported
@plusnethelp Hi, there is still ongoing issue with M&S emails to Plusnet being rejected. Has been reported several times in Plusnet Community. Order confirmations and email gift vouchers not arriving.
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FOReST2273
(@coupe_greg) reported
@Ofcom @Plusnet is it right that when a new isp on day 14 of the contract asks the customer to allow them to improve the service, the customer is reasonable and allows isp to fix the problem, when they can't, gets charged in excess of £100 when attempting to move to another isp?
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Duncan Austin
(@mostyn41) reported
@plusnethelp hi recently transferred to Plusnet. Number ported over yesterday. Having trouble logging into app with my mobile number that have taken with me. Any suggestions?
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Amanda Bird
(@Oxtedbird) reported
@Plusnet where do we get assistance with a broken broadband? Your customer service is appalling. Two weeks with no broadband. Two weeks of excuses. We’d like to make a formal complaint but a fix would be a good start
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Jon Cotterill-Bolsover
(@JCotterillBolso) reported
Absolute nightmare moving to @Plusnet. Broadband switch day and no equipment, working from home impossible. To top it off a BT engineer came to connect the modem I havent got. Customer service not connectable all day.
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Jamie
(@simpj010) reported
@bt_uk It's a new connection. We are moving over from Plusnet. We have had nothing but grief and not getting a straight answer as to when this will be resolved. Have been promised multiple callbacks which you have never actually done. Activation date was 17 November and still nothing.