Plusnet Outage Report in Castlederg, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Castlederg, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Castlederg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 24: Problems at Plusnet
Plusnet is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Castlederg, Northern Ireland
Latest outage, problems and issue reports in Castlederg and nearby locations:
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Rach
(@xrachford) reported
from
Omagh, Northern Ireland
@Plusnet hi , I was due to be credited £40 to my account due to service issues but never was ? And now it’s due to take my next bill within the next week ?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🐍 SN4KES 🐍
(@SN4KES) reported
@plusnethelp I really need technical help from you in sorting out a difficult UK landline phone number issue. Plusnet phone staff have been dismissive of my requests for proper technical assistance. Please help!
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Zohair Patel
(@ssjinzo) reported
@Plusnet Hi My router doesn't connect and its a Hardware problem I need a new router. i have had old one for 4 years
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Rosie Wise
(@richsno1) reported
I'm all for helping yourself when it comes to support pages, but please @Plusnet, don't assume that everyone is happy to pick up the phone for something that could and should be available to check when they log into their account. I just want an order status update. Do better!
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Chris Widgery
(@Chris_Widgery) reported
@Plusnet I can't even complain, because your website thinks I have already complained. Which I haven't because I cannot get through to anyone because you never answer the phone.
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Clive Glover
(@CliveBG) reported
@Plusnet I have ordered BB from you two weeks ago but heard nothing since. I can get into my account online but your app doesn’t recognise me. I have been hanging on your customer telephone no for 20 mins with Xmas songs but given up. Is there anyone there?
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David Chapman
(@davechappers) reported
@Plusnet we’ve had no 4G service in a mobile sim for 2 days. Is there any reason this could be. Billing is all up to date
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Fee Bee❌️
(@Mistyff999) reported
@Plusnet hi my broadband has been out all day. I have a hub 2 router and it has a solid (not flashing) orange light. Have switched on an off. Your online process for resting the broadband mentions a BT router so it looks wrong. Can you help?
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Raj Gorsia/PHPology
(@PHPology) reported
@Plusnet fancy updating your status page of the broadband issue you guys are currently facing in WD6 area. Apparently its a 48hr turn around service! TIA
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Al James 📗
(@AlJamesBooks) reported
@Plusnet Unfortunately, your customer service is abysmal, and you keep closing my complaints when the problem is not resolved. Avoid plusnet at all costs.
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Dkleeds44
(@dkleeds44) reported
@Plusnet Stay away from these incompetent clowns. Can never get through to customer services. Cancelled my in the 14 day cooling off period due to this. And the incompetence continued when they delivered a broadband box. It sits where the postie dumped in outside the front door.